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Hilton Garden Inn Birmingham Trussville

Birmingham, AL, US (BHM)

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Based on 292 reviews
Room & Rates

1 KING BED JR SUITE

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KNG MOB/HEARNG ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING BED 1BDRM SUITE

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KING BED WITH WHIRLPOOL

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG WHLPL MOB/HR ACC RISW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2 QUEEN BEDS

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2QN MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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Hilton Garden Inn Birmingham Trussville
3230 Edwards Lake Parkway, Birmingham, AL US 35235

The Hilton Garden Inn Birmingham/Trussville hotel in Trussville, Alabama offers the Great American Grill« restaurant serving freshly prepared breakfast, lunches and dinners. Our Hilton Garden Inn hotel guests can enjoy a cocktail in the Pavilion Lounge or the outdoor Courtyard. The Pavilion Pantry« is located adjacent to the front desk; it has a wide variety of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Our hotel has approx. 2,000 sq ft of meeting space available for your meeting or special function needs. We also have a boardroom if you prefer. The Hilton Garden Inn Birmingham/Trussville hotel in Trussville, Alabama boasts deluxe accommodations, friendly service and a relaxed atmosphere that await our guests. Our amenities are certain to please the busy executive or leisure traveler:* Located within 10 minutes from Birmingham International Airport * Located within 15 minutes from Birmingham Downtown * Complimentary wired and wireless high-speed internet in all guest rooms and meeting space, with secure remote printing to the Business Center with PrinterOn« * HHonors« Points and Miles * Complimentary 24-hour Business Center with copiers, fax, and printing with PrinterOn * Complimentary fitness center, equipped with PreCor« equipment with individual TVs * Complimentary indoor swimming pool and whirlpool * Complimentary Stay Fit« Kits available * The Great American Grill« Restaurant serving breakfast, lunch, and dinner * Pavilion Pantry«, open 24-hours, featuring food, beverages and sundry items * Pavilion Lounge serving alcoholic beverages and specialty drinks * Guest Laundry open 24-hours * Evening Room Service * ATMThe Hilton Garden Inn Birmingham/Trussville Alabama hotel has guestroom amenities that are designed to exceed hotel guest expectations:* 104 beautiful contemporary decorated, oversized guestrooms which include 16 suites * Dry Bar that consists of a refrigerator, microwave oven, and coffee maker in each guest room * 37 Inch FlatT Screen LCD featuring High-Def Channels * An ergonomically designed work space complete with Herman Miller Mirra« desk chair * Alarm clock with MP3 connectivity, so you can wake up to your tunes! * Bath amenities from Neutrogena * Large work desk with desk-level outlets and adjustable lighting * Two telephones featuring voicemail, speaker capability and data port * Iron and full size ironing board and Hair dryer in each room***** Everything. Right where you need it. «***** Come enjoy Southern Hospitality at the Hilton Garden Inn Birmingham/Trussville

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 292 reviews
from Birmingham, Alabama
Submitted on 11-05-2016
Fantastic accommodations close to everything. Staff courteous and clean! Only issue we had was not being able to access the indoor pool/hot tub without 35 small children and children in diapers. We had just married and would have enjoyed the pool staying open later for adults only.
from Bethlehem, Pennsylvania
Submitted on 17-05-2016
Clean room with all the amenities. Inviting lobby and delicious breakfast. Staff was very helpful. Convenient to shopping and restaurants. Highly recommended for anyone staying in the area. Very nice hotel!
from Uniontown, Ohio
Submitted on 22-05-2016
Everything was very clean. Everything worked. The staff was great. Everyone that we dealt with were very friendly and helpful. The kids enjoyed the pool and the hot tub. We stayed two nights and ate breakfast both days at the hotel. The food was good, with plenty of options.
from Memphis, Tennessee
Submitted on 24-05-2016
During my visit the weekend of April 22 through 24 I found room 428 in need of a working bathroom door lock, both bedroom nights stand electrical outlets were inoperative and the air conditioning would make a loud band when turning on and off. I informed the staff and the bathroom door was promptly repaired. I was told the air conditioning was scheduled to be replaced soon but not during my visit and the night stand light electrical outlets were not addressed. I nit only received complimentary b... Read more
from Huntsville, Alabama
Submitted on 25-05-2016
I have stayed here before and found it to be as expected, the usual Hilton quality I find in our travels. The location is convenient to nearby restaurants. The facility is well maintain ed and inviting.
from Birmingham, United States
Submitted on 27-05-2016
While the hotel staff were very pleasant, the rooms were not. We tried 3 rooms before finally leaving to stay at a different hotel. The rooms had a mold/mildew smell that was being covered up with a heavy dose of Febreze. It caused respiratory irritation that would have made us sick had we stayed through the night.
from United States
Submitted on 06-06-2016
This is a excellent hotel. It was recently renovated. They made it very modern. The rooms are nice and spacious. You can change the softness on the bed. We didn't know this and slept on a rock. Our bad! The bathroom was spacious and nice. We didn't get to try the breakfast so I can't comment. Overall this was great hotel!
from Greenville, South Carolina
Submitted on 07-06-2016
This was a poorly kept property with plenty of potential. Staff were poorly informed (e.g. I bought swim suits for my sons based on the advice that the hotel had a functional swimming pool). The carpet outside of my room was soaked and smelled of mold. The door frame was damaged from a prior forced entry. All in all it was a subpar experience compared with other hotels of similar style and type.
from Tampa, United States
Submitted on 09-06-2016
Unfortunately had a mix up with my reservations for a Jr. King Suite and apparently no other rooms were available. Somehow, the Mgr. miraculously made some switches and I was put into a Jr. King Suite nonetheless! The staff were incredible friendly, polite and helpful throughout my stay, and the rooms were quite clean and very spacious. I highly recommend this location.
from Columbus, Georgia
Submitted on 15-06-2016
Wonderful stay at the hotel. The staff is very nice and the rooms are clean and quiet. This hotel is very safe and not far from restaurants as well as very good shopping. Only 20 min from the Birmingham Airport.
from Russellville, Alabama
Submitted on 26-06-2016
The hotel was nice. The staff were great, friendly and professional. The room is appropriate for business travelers. The beds are comfortable. If you are in this area of Birmingham, this is a good place to stay.
from Mobile, Alabama
Submitted on 29-06-2016
It was fantastic. Highly recommended. Great service, gym was good, pool was clean, breakfast was amazing. Staff was friendly and room was clean. I'm hoping to come back for another visit next month. 5 stars!!!
from Chandler, Arizona
Submitted on 29-06-2016
I pre checked in the day I arrived. The front desk staff could not find my reservation for 15 minutes. The beds and room were very comfortable and quite. Plenty of good parking. Breakfast available but not included.
from
Submitted on 29-06-2016
Clean, friendly workers and guests. I order a somewhat late dinner, and I did take a long time. But when I did get my food and my long island, it was so worth the wait. The drink was not watered down at all. Kudos to the bar tender on that.
from Jensen Beach, Florida
Submitted on 01-07-2016
Good location poor service. Room was clean and property well positioned, but the customer service needs help. I would stay only because of the location and price value was ok. If you are looking for customer service you may want to stay elsewhere
from Huntsville, Alabama
Submitted on 03-07-2016
There are much better Hiltons in the area for the price. Even if you have to drive a little further this place is just not worth staying at. The staff was inattentive my door was broke and was stuck in my room waiting on a repairman. The food was so miss handled that I refused to eat breakfast.
from GA
Submitted on 07-07-2016
We were able to check in early,which was a plus. Our suite was very clean but lacked suitable lighting. Customer service desk was attentive and respectful but we didn't have many requests. We always book a hotel with a swimming pool. This indoor pool area was clean but you couldn't swim in it due to the extreme cloudiness. I wondered when the chemicals were checked and adjusted last. The local health department should have been notified. The front desk did state they would close it but opened it... Read more
from
Submitted on 08-07-2016
This is a great Hotel with a friendly and accommodating staff. Its in a great location and nearby to malls and shopping. Its about 15 minutes from the airport and connects with all the interstates. Good central location
from Atlanta, Georgia
Submitted on 12-07-2016
Reception and staff friendly and flawless. Everything about this facility is old school Garden Inn. Room was again old style but everything worked well, and was well maintained. They have upgraded the tv's to larger screens which is a nice improvement. Bed was in very good shape. Room was clean and organized. Not much around the hotel as far as food options, you will need to drive 5 to 10 miles for a better selection. Breakfast was fine, nice staff. For a business stay this is a good choice.
from Raleigh, North Carolina
Submitted on 13-07-2016
The guess staff were outstanding considering I was a walk-in on a Rainey storming evening. The room was ok even though it had a stale old cigarette smell to it. The dining room was awesome as the young chef did an outstanding job on our meal. Overall I would stay here again.
from Georgia Coast, Georgia
Submitted on 13-07-2016
We stayed at this hotel while we attended a religious convention the hotel staff was wonderful the facility was clean and ran with professionalism with guest as top priority. I have had previous negative experiences with Hiltion but this Hotel has definitely change my view. I'm thankful that the brother choose this hotel as one to stay in.
from Prattville, Alabama
Submitted on 13-07-2016
Excellent service, staff, and great location. Many shopping and restaurants close to hotel. Staff extremely friendly and helpful. Cook to order breakfast outstanding. Will definitely stay here again on our next visit to the area.
from
Submitted on 13-07-2016
The staff is very nice and friendly, greeted me upon making eye contact approaching the front desk. Very nice looking lobby with a bar off to the side. The room was very clean and nicely designed. There are restaurants close by within walking distance and the interstate is easily accessible.
from Montgomery, United States
Submitted on 15-07-2016
The staff was very friendly and helpful. The room I stayed in I could not log into the wifi at all and the refrigerator was not cold. It was disappointing to learn breakfast was not included in the exteremely high rate for the hotel.
from Saint Cloud, Florida
Submitted on 25-07-2016
very clean, very good price and very good staff. Hotel locations is good, huge variety of restaurants around, hotel restaurant is also very good. Clean facility, close to Interstate, many shopping places around the corner.
from Birmingham, Alabama
Submitted on 27-07-2016
Excellent ,and very good staffers . Very helpful and easy to complete group I've ever seen! Can't wait for my next visit to the location. Bed very comfortable and clean. Couldn't be happier! My whole family loves it
from Birmingham, Alabama
Submitted on 01-08-2016
Nice welcoming lobby with small bar on the side. Rooms are nicely decorated and updated. Fridge and microwave in rooms. Strong scented deodorizer? used in hallways but fortunately not in the rooms. Restaurants nearby.
from Los Angeles, California
Submitted on 02-08-2016
Great experience. The service was awesome. Ms. Quincey was the perfect hostess and made me feel welcomed. The breakfast staff was attentive and helpful. The breakfast food was excellent, it was worth adding to the cost of the room. It was not a little continental breakfast
from Richmond, United States
Submitted on 08-08-2016
The staff is friendly, the rooms are nice and clean rooms, the location is great and if you go to the bar and you like fruity drinks, ask the bartender to fix "THE DUI". It's awesome!!! I would definitely stay at this location again whenever I'm in the Birmingham area. Also, make sure you go to the Cajun Steamer Bar and Grill. They have great selections.
from arkansas, United States
Submitted on 14-08-2016
don't bother with breakfast - cold and unimpressive. I seemed to be an inconvenience to the staff. Entry way STINKS - clean the carpet or something. Rooms are average. Might want to recognize your Gold members in some way.
from Oshkosh, United States
Submitted on 15-08-2016
Always wonderfully maintained facility. Staff is genuinely pleasant and helpful. Rooms are immaculate and bed has the perfect firmness for me. I use nearly all of their services and find them very accommodating. The pools and fitness center is clean and well maintained.
from Crossville, United States
Submitted on 23-08-2016
We were very pleased with our stay. The first thing I noticed when walking in was how good it smelled. The decorations in the hotel are very modern and the staff was very accommodating and friendly. We will definitely stay in a Hilton Garden Inn again.
from Montgomery, Alabama
Submitted on 25-08-2016
I have stayed at the Hilton Garden Inn Trussville several times. It is a very convenient location for me. The rooms are always ready when I arrive and are always very clean. I would recommend to anyone to stay there.
from Knoxville, United States
Submitted on 25-08-2016
Find another location, this place has turned into the biggest dump in Trussville. It would be well advised, finding a place 30 minutes or more away would be worth the time spent driving back and forth.
from Decatur, United States
Submitted on 26-08-2016
The staff is great,and lobby is very nice. The rooms are pretty small and the menu you have in your room is not updated, so I had to have a menu sent up so I could order. Food was pretty good for the price.
from Port Neches, Texas
Submitted on 29-08-2016
We stayed at this property about 18 months ago and since that time this property has received a lot of wear and tear. There were a lot of loud guests that warranted a call to the front desk, and after a couple of warnings from management they settled down. Service was adequate, but not anything to brag about. The A/C in the hall was out, but the room itself was fine. The room was clean, in fact, had a very strong smell of clorox--way too strong. Next time in the area, I will probably chose a... Read more
from Newton, Mississippi
Submitted on 09-09-2016
Stayed one night for a local doctor's appointment. Great value. Everything was clean and well maintained. Will absolutely stay here again and highly recommend for anyone in area. Very close to a variety of shops and restaurants. Easy to locate...right off highway.
from Florence al
Submitted on 11-09-2016
Nice & clean hotel will friendly employees. Close to Resturants & shopping centers. We come to this hotel everytime we visit Birmingham. They really make you feel like you're at home! Checking in? Ask for Quincey
from West Bloomfield, Michigan
Submitted on 11-09-2016
Not enough time to type what I want to say. Housekeeping did not come to my room all day when dnd was NOT on door. Night staff was unable to bring housekeeping supplies to me in time....so after 45 min....I went to get it myself from front desk. Did this again the next day. They didn't have all that I needed so I had to substitute with some old dingy looking hot blankets they gave me. At the end, I left a housekeeping tip on the last day for that day only.  I am a very patient and empathetic pe... Read more
from Georgia, United States
Submitted on 20-09-2016
The hotel stay was nice. One front desk person playfulness was not appreciated by many of my family members. We were very pleased and satisfied with the breakfast staff as well as the food. The banquet rooms were roomy and very clean.
from Gulf Shores, Alabama
Submitted on 26-09-2016
I have NOTHING to complain about here. Best customer service!! Let me say that Kiera and Justin at the front desk are AMAZING. They were so helpful and so wonderfully gracious when we had a small issue with our room. They made it right and were so awesome about it. The bar staff at night were amazing, as well.
from
Submitted on 27-09-2016
My family travels to the Majic City Classic every year and we always have a great time! The hotel was clean...great customer service. We were very pleased. The hotel was easy to find and the ride to the stadium wasn't bad at all!!! Will stay here again!
from Birmingham, Alabama
Submitted on 04-10-2016
The staff, facility, restaurant, and location are all excellent. The staff does an outstanding job of making you feel special. Everyone, including housekeeping are eager to accommodate your needs. I would rate this group of people A+.
from Atlanta, United States
Submitted on 04-10-2016
Guest of wedding party. I rate this hotel Poor, im not sure if its because it was full or sold out but the quality was terrible. The breakfast staff acted afraid to assist guest with custom ordering (omelets, pancakes). We received 2 broken irons, night stand lamp had a electrical short. Guest allowed to have parties inside the room during the night.
from Montrose, Colorado
Submitted on 11-10-2016
The hotel is located near a shopping area with lots of dining options. The hotel has a restaurant and a bar area. The rooms are large, comfortable and quiet. The hotel staff is friendly and helpful. Would definitely stay again.
from Chesapeake, Virginia
Submitted on 15-10-2016
Everything was great except for the wifi access in my room which dropped out every one minute I was using it. It would connect fine, but when watching videos it would drop out. The bed was great and so was the room. Everything was clean.
from Louisville, United States
Submitted on 14-10-2016
I have stayed at Hilton before, and have always complained about the horrible beds at the Hilton Garden Inns. I decided to try them once again, and I tell you, the bed was so hard and uncomfortable. They say they adjust in firmness, but on the softest setting, It was like laying on a concrete slab. DO NOT STAY HERE UNLESS YOU WANT A SEVERE BACK ACHE!!! I'll be at Marriot from here on.
from Pensacola
Submitted on 24-10-2016
Arrived on a cold rainy, night after we were in traffic. We slept very well. Sorry i missed reserving there for our next visit but i won't miss it next year. We were sleepy and checked in promptly. Love this Hotel.
from Houston, Texas
Submitted on 24-10-2016
We initially spent 2 nights in a room with 2 queen beds with no problems. Because of the hurricane on the east coast, we needed to stay another night. Our room was already booked by others, but the front desk help was great in giving us a junior suite with a king and sofa bed at the same rate, as we had 3 adults. The air conditioning didn't appear to be working correctly as the room felt damp and smelled musty. We notified the front desk and when we came back at the end of the day, the air c... Read more
from Walker
Submitted on 25-10-2016
The king sized bed was very uncomfortable! The mattress sank in like a hole! We did not sleep well ­??? The room was clean, but the refrigerator was barely cold. The "pantry" downstairs was convenient to use.
from Bellefontaine, Ohio
Submitted on 06-11-2016
Always have good luck at this hotel. Good location. Helpful staff. Close to many good restaurants. Close to shopping. It is easy to access from Birmingham and Birmingham airport. Facility is always clean and staff are helpful.
from Columbus, Georgia
Submitted on 13-11-2016
I was in town for my nephew's wedding. He selected the hotel. My room smelled like cigarette smoke. The bed was nice and firm. There was no inclusive breakfast. The people at check in/desk were nice. One family member requested a room change because of the smell. Paper thin walls! Heard neighbors having conversation.
from Birmingham, Alabama
Submitted on 14-11-2016
Romantic night with my wife and nice relaxation and had to do some business with my laptop but over all it was great stay no disturbance and it a very quiet environment, and all friendly staff all the amenities was a great experience
from Trussville, Alabama
Submitted on 15-11-2016
The pool area was taken over by a birthday party and it made it impossible for anyone else to use. Plus they left it disgusting. The indoor pool was the reason we chose to stay there. Also the breakfast staff was miserable to be there. Didn't act like they wanted to serve us and the food was awful.
from Atlanta, Georgia
Submitted on 24-11-2016
This hotel wasn't bad at all. It was definitely do able for a short stay (we only stayed one night) the front desk staff (2 guys, I forgot their names) were phenomenal. They were friendly and professional during our stay. Breakfast was the worst part. Lots of variety but the food was either burnt or old and hard. I think I would stay here again. We only left because we wanted to stay closer to our family. The customer service was the best part of the stay.
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