Sugar Bay Resort and Spa - All-Inclusive 4.0 Stars
per guest nightly from
$358 123
60% Off + $200 Instant Credit
Book 5 Nights and Receive $200 Instant Credit
Stay 5 Nights and Receive $100 Spa Credit!
  • NO PASSPORT REQUIRED!
  • 3 Freshwater Pools!
  • Non-Motorized Water Sports!
  • Deck, Balcony or Terrace Rooms
  • Hurry, Limited Rooms Available!
Valid: Now - September 30, 2014 Not Valid: Subject to Blackout Dates
6500 Estate Smith Bay View Map
St. Thomas, CR, VI 00802

BookIt.com Guest Rating

Ivy Carter from Upper Marlboro, Md BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Wed, Sep 04, 2013
"We celebrated my bday @ Sugar Bay Resort and had a ball!! The only thing I would suggest changing is the food selection for the Mangrove Restaurant. Having the same thing day after day becomes a little boring, outside of that - It was a wonderful trip...money well spent~"

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Trice BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Sat, Jun 29, 2013
"I vacationed at Sugar Bay in June 2013. The property was beautiful. The staff was friendly for the most party-special recognition to (Guest Relations Specialist) for great customer service. I would recommend staying at this resort; however, I did notice a few things that needed attention: the resort needs to improve overall in the area of customer service (staff training in problem solving, listening to guests requests, provide 5 star and not 3 star service), the rooms need to be renovated (climate control, carpeting, TV), the spa needs to be sure that all of their facilities are operational (i.e, sauna, etc.) , the resort could provide a wait staff for the beach area especially for those guests who want to order drinks, the Water Sports staff and area on the beach need major improvements in customer service and the location should be easily identifiable for guests. It is my hope that once the major hotel chain, Hilton, takes over the property, it will truly be a 4.5 or 5 star all-inclusive resort that will offer excellent customer, beautifully renovated rooms and other wonderful amenities."

... More 
Alicia from St. Stephen, Mn BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Fri, Jun 21, 2013
"We stayed at Sugar Bay June 16-20th. Our room was clean and the air conditioning worked well in our room. The initial entry into the water is rocky, but with structure comes great fish to see when snorkeling. The beach and chairs are very nice and grateful for the chair covers and towels, the staff were very friendly. The gentleman who worked down by the pool was awesome and had a great singing voice. He was always busy keeping the place clean, quick with a smile, and overall a people person. Turtle Rock Bar was fantastic. She manages the influx of people, waitresses, and the people sitting up to the bar smoothly. When it wasn't busy she was keeping things cleaned up and chatted with the guests. Very enjoyable and REAL! The drinks were good and if you didn't like something...it was no problem for her to mix up something else. I know some people commented on not liking drinks being pre-mixed (menu items for drinks and shots) but they all tasted good. If you ordered a mixed drink (i.e. Rum and Coke ~ you tasted the rum, no problem). We enjoyed the food at the main restaurant in the main building and ordered lunch from the restaurant by the pool. The dinners had different types of fish, chicken, pork, and steak each day with veggies, rice, potatoes, etc. Breakfast buffet is your usual breakfast buffet with numerous choices. The servers were friendly, busy, and worked hard to serve the guests. There is a young man who is down on the beach who can help guests schedule a catamaran ride, or get other water items for people. No problem getting towels and chair covers. We were unfortunate in only having one sunny day while we were there but that day was hopping and fun! On the rainy day we decided to go with the flow (even though it rained all day and our catamaran trip had to be cancelled - which was disappointing but no way did I want to go out on the water on a rainy day any way). Overall, the staff were friendly, we liked our room and I wish I would have planned for more excursions because we like to be busy. I suggest walking down the hill to the bus to save money on travel. It may take 5-10 minutes longer, but a trip to Charlotte Amalie was $20 plus tip in a taxi, while the bus was $4 (two people) plus tip. We heard that catching a water taxi from town for $5 to Water Island is a fun place to go to the beach with a great bar and restaurant. My only disappointment which is out of everyone's control was the weather for us. We had one sunny day, a heavy overcast day, and an all day rain day soak. Luckily the Stanley Cup games, Soccer, and Basketball were on TV."

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Steve E. from Lancaster, Pa BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Wed, Apr 17, 2013
"half the staff very friendly /the other half should not work there.Very few thank you for the tips given even though we were not obligated to tip with the all inclusive ,so we learned quickly who to tip and who not to.I would go back because it is a beautiful resort ."

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Francine BookIt.com Verified Traveler
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  • Value:Value Rating
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  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Wed, Mar 20, 2013
"We spent two nights at Sugar Bay and found the staff to be very friendly. The food was excellent. The facilities were very clean and well maintained."

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The resort is a scenic 30 minute drive from the Cyril E King International Airport (STT) in St Thomas and downtown Charlotte Amalie. The newly-renovated Sugar Bay Resort and Spa is an idyllic Caribbean beach resort. Delight in breathtaking mountain and ocean views at one of the best resorts in St. Thomas. Read More About Sugar Bay Resort and Spa - All-Inclusive

60% Off + $200 Instant Credit
Book 5 Nights and Receive $200 Instant Credit
Stay 5 Nights and Receive $100 Spa Credit!
  • NO PASSPORT REQUIRED!
  • 3 Freshwater Pools!
  • Non-Motorized Water Sports!
  • Deck, Balcony or Terrace Rooms
  • Hurry, Limited Rooms Available!
Valid: Now - September 30, 2014 Not Valid: Subject to Blackout Dates
60% Off + $200 Instant Credit
Book 5 Nights and Receive $200 Instant Credit
Stay 5 Nights and Receive $100 Spa Credit!
  • NO PASSPORT REQUIRED!
  • 3 Freshwater Pools!
  • Non-Motorized Water Sports!
  • Deck, Balcony or Terrace Rooms
  • Hurry, Limited Rooms Available!
Valid: Now - September 30, 2014 Not Valid: Subject to Blackout Dates
Rooms & Rates for Sugar Bay Resort and Spa - All-Inclusive
Bay View - All-Inclusive
Bay View - All-Inclusive
Room Sleeps up to 4 People
Your All-Inclusive Plan Includes:
  • Room, Tax and Service Charges
  • Breakfast, lunch and dinner daily, during restaurant hours (some restrictions may apply).
  • Unlimited house brand cocktails, domestic beer, wine by the glass and non-alcoholic beverages, during restaurant and bar hours.
  • Beach towels and lounge chairs by the pool and on the beach
  • Non-motorized water sports, snorkeling equipment and beach volleyball
  • Use of tennis courts day and night, poolside Jacuzzi and fitness center
  • 1/2 day Kids Klub program admission (4-12 years old)
  • Miniature golf
  • Daily activity program
  • Wi-Fi Internet Access (Lobby)
  • Resort shuttle on property (does not leave resort)
  • Free introduction to SCUBA lessons
  • No refunds on unused features
NOT INCLUDED: Discretionary Food and Beverage Gratuity, Holiday or Theme Events, Wi-Fi or in-room Internet Access, On Command Movies, Motorized Water Sports and Equipment, Journey Spa Services, Winner’s Bumper Boats, Game Arcade, Local or Long Distance Phone Calls and Airport Transfers.

Amenities:
All-Inclusive Bay View Room features partial view of Water Bay and partial Ocean View, one king or two double beds, non-smoking, furnished balcony, access via exterior corridors, 475 square feet, Balinese-style furnishings, Wi-Fi for internet access (surcharges), multi-line phone with voice mail, cable/satellite TV, on-command movies and video games (surcharge), mini refrigerator, coffee maker, in-room safe, air conditioning, ceiling fan, hair dryer, iron and ironing board. Spacious bathroom provides shower/tub combination, marble floor, and separate vanity area.
Ocean View - All-Inclusive
Ocean View - All-Inclusive
Room Sleeps up to 4 People
Your All-Inclusive Plan Includes:
  • Room, Tax and Service Charges
  • Breakfast, lunch and dinner daily, during restaurant hours (some restrictions may apply).
  • Unlimited house brand cocktails, domestic beer, wine by the glass and non-alcoholic beverages, during restaurant and bar hours.
  • Beach towels and lounge chairs by the pool and on the beach
  • Non-motorized water sports, snorkeling equipment and beach volleyball
  • Use of tennis courts day and night, poolside Jacuzzi and fitness center
  • 1/2 day Kids Klub program admission (4-12 years old)
  • Miniature golf
  • Daily activity program
  • Wi-Fi Internet Access (Lobby)
  • Resort shuttle on property (does not leave resort)
  • Free introduction to SCUBA lessons
  • No refunds on unused features
NOT INCLUDED: Discretionary Food and Beverage Gratuity, Holiday or Theme Events, Wi-Fi or in-room Internet Access, On Command Movies, Motorized Water Sports and Equipment, Journey Spa Services, Winner’s Bumper Boats, Game Arcade, Local or Long Distance Phone Calls and Airport Transfers.

Amenities:
All-Inclusive Ocean View Room features breathtaking panoramic Ocean and Islands View, one king or two double beds, non-smoking, furnished balcony, access via exterior corridors, 475 square feet, Balinese-style furnishings, Wi-Fi for internet access (surcharges), multi-line phone with voice mail, cable/satellite TV, on-command movies and video games (surcharge), mini refrigerator, coffee maker, in-room safe, air conditioning, ceiling fan, hair dryer, iron and ironing board. Spacious bathroom provides shower/tub combination, marble floor, and separate vanity area.
Exclusive Call Center Special!
Must call to book.
Toll Free: 888-782-9722
Amenities: Sugar Bay Resort and Spa - All-Inclusive
  • Air Conditioning
  • All-Inclusive
  • Babysitting (+)
  • Basketball Court
  • Beauty Shop/Salon (+)
  • Car Rental Desk (+)
  • Ceiling Fan
  • Coffee Maker
  • Conference Rooms (+)
  • Deck, balcony or terrace
  • Dry Cleaning Service (+)
  • Fitness Facility
  • Free Parking
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Hair Dryer
  • High Speed Internet (+)
  • In room Safe (+)
  • Ironing Board
  • King Bed
  • Massage Therapist (+)
  • Medical Services (nearby) (+)
  • Mountain View
  • Non-Motorized Water Sports
  • Ocean View
  • On-Site Check In
  • Outdoor Pool
  • Phone with Voicemail
  • Public Internet Access (+)
  • Radio
  • Restaurant
  • Satellite TV
  • Spa Services (+)
  • Sundry Shop (+)
  • Telephone (+)
  • Tennis Courts
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.