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Holiday Inn Walsall M6 Jct 10

Birmingham, England, United Kingdom (BHX)

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Based on 629 reviews
Room & Rates
Guest Room

Accessible one double bed non smoking

  • One Double Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Guest Room

One double bed non smoking

  • One Double Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Guest Room

1 Double Bed Executive W/Lounge Nonsmoke

  • One Double Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Guest Room

Two single beds non smoking

  • Two Single Beds
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Family room with double bed and sofa bed

  • One Double Bed
  • One Sleeper Sofa Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Guest Room

Standard room

  • One Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Holiday Inn Walsall M6 Jct 10
20 Wolverhampton Road West Bentley, Walsall, United Kingdom WS2 0BS

Hotel Features.
Holiday Inn Walsall M6 Jct 10's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available. Recreational amenities include an indoor pool, a spa tub, a sauna, and a fitness facility. This 3-star property has a business center and offers a meeting/conference room and audio-visual equipment. Wireless Internet access (surcharge) is available in public areas. Self parking is complimentary. Additional property amenities include tour/ticket assistance, a porter/bellhop, and dry cleaning/laundry services.

Air-conditioned guestrooms at Holiday Inn Walsall M6 Jct 10 feature coffee/tea makers and safes. Bathrooms feature hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones. Televisions have satellite channels and pay movies. Rooms also include windows that open. Housekeeping is available daily.



  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.


Based on 629 reviews
from Newcastle-under-Lyme, United Kingdom
Submitted on 27-04-2016
Breakfast was lovely and filling just as well as other meals no where near as nice. This was my 2nd visit to hotel 1st time I had no hairdryer in room this time I had one but it didn't work! Staff very friendly but sorry food not good.
from Sheffield, United Kingdom
Submitted on 29-04-2016
I was upgraded to an executive room after a booking mishap but it was a lovely room and sure the standard rooms would have been just as good. Staff all very friendly and welcoming and evening meal was good. Less impressed by the buffet breakfast as the bacon and scrambled eggs were cold. Glad I Didn't pay for it.
from York, United Kingdom
Submitted on 04-05-2016
I stay here periodically - sometimes one night, sometimes more. It's well positioned & facilities are OK. As with many hotels, entering & exiting can be a smokey affair with smoking types gathering around the door. God knows how frustrating it must be for staff having to regularly collect butt ends & clear the spit from the contract labour. At least, they're not smoking indoors.
from Wolverhampton, United Kingdom
Submitted on 06-05-2016
I visted here on Wednesday evening with a small group of people, we booked a hot buffet, beef lasagna, veggie lasagna, chicken curry, rice, wedges and cheesecake. Firstly, I have to say James who managed my booking was amazing, very friendly and so helpful. The food was brilliant, there was so much chicken in the chicken curry, which is nice to see as you normally get lots of sauce. The staffing working on the bar and serving the food were very friendly too. It was a busy evening, the bar and r... Read more
from Morecambe, United Kingdom
Submitted on 22-05-2016
Convenient location for the motorway and for getting into Walsall and Birmingham. Plenty of parking and easy to get to. Room was very nice, we had an executive room, not because we wanted a big room particularly, but this was the only room left. In fairness, was nice that we had this as it meant that we could have a separate sleeping area for our child instead of being cramped up with a cot bed in the room. We didn't sample the breakfast here. But they are all pretty much of a muchness in th... Read more
from Wolverhampton
Submitted on 30-05-2016
This review is based on two stays my Girlfriend and I had at the Holiday Inn Walsall in February and May 2016. On our first stay, we had an issue which upset us both and tarnished what was meant to be a much needed relaxing night away. We ordered room service for our room at around Midnight. We ordered Cheese & Branston Pickle wrap and a Tuna Melt wrap. Nice and simple you would think, how wrong could we have been? My cheese & branston wrap was basically a complete wrap, plastered full of branst... Read more
from Perth, Australia
Submitted on 31-05-2016
Stayed here for 1 night - we chose twin beds and they did not disappoint. Very comfy and large. The room was spacious and so lovely to open a window! Light and airy. The breakfast was great. I would stay here again. Also a good choice of snacks, meals and beverages available, we were going to go out for a meal but decided to stay in.
from Tipton, United Kingdom
Submitted on 31-05-2016
This has to be one of the best hotels I have stayed. Firstly the building is conveniently located just off M6 and it feels warm and welcoming upon arrival. The rooms are spacious and offer soft, comfortable beds with clean bedding. The bathroom offers the best type of shower and tub combination. Overall the staff are very attentive and provide a first class service. I would stay here again without a doubt. Highly recommend!
from London, United Kingdom
Submitted on 02-06-2016
Arrived at the Walsall Holiday Inn, which is just off the M6, but not close enough for you to hear the motorway traffic, and set in a residential location. We must have arrived at a busy time because it took a while for us to be seen to by the two receptionists on duty. Apparently this has just been refurbished, and although there is a lower counter at the reception, it does not appear to be used for booking in, it is used for gaining passes to the health club, surely an oversight as this shoul... Read more
from London, United Kingdom
Submitted on 05-06-2016
The hotel was easy to find, just off the motorway, and it was a short hop into the centre to see the sights. My status earned me an executive room and it was very nice, with a separate seating area, ground floor access and plenty of space. The bar was pleasant enough, though the barman appeared to be very inexperienced, and was thrown off but what should have been straightforward requests. Check-in and checkout was fast, friendly and efficient. But... we were kept awake both late at night and... Read more
from Leeds, United Kingdom
Submitted on 16-06-2016
This hotel is convenient for the M6. Spacious rooms although extremely noisy throughout the night made it difficult to sleep. Bathroom soap hadn't been refilled from the previous guest which was very poor on housekeeping's part. If you're after luxury don't stay here but if you're wanting a tidy stopover then this is ideal.
from Motherwell, United Kingdom
Submitted on 17-06-2016
All of the staff were great and very helpful, check-in in team were great at helping with baby and the restaurant staff were very helpful. Food was good. Pool was good. Only problem was that family rooms were on the top floor and there was no lift, the staff however were quick to offer to help carry buggy, baby and cases up the stairs. The room was great but the windows need a good cleaning as they're covered in black mould.
from yeovil, United Kingdom
Submitted on 20-06-2016
DueTo a booking error at another hotel our holiday company at very short notice were redirected to this hotel. Congratulations goes to the Manageress and her Staff for being most helpfull and friendly. Superb overnight accomadation followed with an excellent breakfast. Would certainly recommend this hotel. This was a Coach trip..
from Newton Aycliffe, United Kingdom
Submitted on 20-06-2016
18th June 2016 stayed here with National holidays great hotel 3 course evening meal and breakfast included very very nice food cooked to perfection bar area large and spacious, staff really friendly a very nice Spa had a swim and used the sauna on a Saturay evening had the place to ourselves more than happy I would recommend a stay to anyone and I will be stopping here again thank you to everyone at this hotel for making this a very nice and comfortable stay
from Cardiff, United Kingdom
Submitted on 20-06-2016
Check in very smooth with large coach party helpful to ensure requests were met the special lunch menu that the had been arranged at short noticed was fresh and plentlyful and tasty breakfast again very good hot and plentiful Very clean lovely bar area shame no time to try the leisure facilities The staff were very friendly and helpful
from Leigh, United Kingdom
Submitted on 22-06-2016
I stayed on business for 2 weeks in late May and into June. As a gym user I requested a room close to the gym facilities for my second week as the first week I was literally 10 feet away from the door to the gym. Sadly despite my request I was placed in a room in a different area. The restaurant staff were pleasant and on the whole the food was nice. Sky sports in the rooms is a bonus.
Submitted on 23-06-2016
Excellent service lovely staff .hotel clean food lovely .good size beds .All fab can not fault this place .easy access to motor way close to Birmingham NEC.big coach park .bar will stay open if you want that late drink
from Basingstoke, United Kingdom
Submitted on 29-06-2016
2 nights for a business trip, It's OK for a short over night but a little over priced for what it is I think, Booked bed Breakfast and Evening Meal. The evening meal they give you an £18.00 allowance of the menu, for the prices this isn't really adequate to get a full meal, it will just cover a main but no starter or desert, unless they have a buffet night on. (Premier Inn evening meal booking gives you a three course option for about £16.00) Bed was uncomftable and quilt really thin, Room wa... Read more
from Chatham, United Kingdom
Submitted on 01-07-2016
Yet another one nighter before a meeting. Check in was slick & painless. As a Gold Member I was upgraded to one of the newly made over Executive room. Very nice room with seperated sofa & 2nd TV area. Great room, more than adequate sockets for charging what seems an ever increasing amount of gadgets. Ate in the restaurant, slick service, lamb skewers were a tad chewy possibly over cooked. I skipped main as I wasn't that hungry so went for the cheese board as dessert. Big desk on which to work ... Read more
from East Sussex
Submitted on 02-07-2016
We stayed here for one night on the way to the Lake District. It is the ideal place for a stopover. Literally just off the M6 (although be careful you don't miss the right hand turn into the hotel!!) when you come off the M6 We had a dinner, bed and breakfast deal for £106 which is very reasonable . The dinner was very tasty and good value. The breakfast was ok. But think it had been sitting there for a while and it wasn't replenished readily. We managed a swim as well. Although the jacuzz... Read more
from Selby, United Kingdom
Submitted on 04-07-2016
Stayed for just the one Saturday night part of a coach trip . We were all very impressed with this place and especially the staff.Special shout out for Lisa, nothing was too much trouble. The rooms were space full, clean and comfortable. The evening meal was nice and the breakfast was outstanding and plentiful.would recommend to anyone wanting a short stay . Well done gang .
from Evesham, United Kingdom
Submitted on 06-07-2016
Fast smooth check in, very welcoming. Informed of breakfast and leisure facilities. Room was hard to find, numbers didn't seem to run in the correct order! Room as expected, spacious with bathroom. Quiet night sleep, no problems at all! Window view overlooked some greenery. Breakfast was lovely, buffet and as much as you want. Dining room was fairly empty which made a relaxing atmosphere. We had a swim in the morning, pool was lovely although half was roped off for a baby swimming class wh... Read more
Submitted on 07-07-2016
I have stayed in many holiday inns and I must say this by far is the worst. I booked two family rooms only to be given to standard rooms with sofa beds. 3 kids and 2 adults. Approached the desk manager to be brushed off. Then went for meal and I think the chicken was picked out of the desert, bone dry. I don't think I will be staying here again.
from Hampshire
Submitted on 09-07-2016
Very friendly and efficient check-in. Was upgraded to an executive room, which was very pleasant and quiet. Had dinner in the restaurant - good food, but service seemed haphazard. Breakfast in the morning was less successful. Again the food was fine, but the hot drinks were served in flasks of the type that are often used in conference rooms - not good, especially for tea. Also, having given our room number we were left to choose where to sit only to be told a few minutes later (by which ti... Read more
Submitted on 13-07-2016
Used to break up long trip. Was excellent and convenient to M6. Some reviews mentioned noise from M6, I was on motorway side of hotel on upper floor and never heard a thing. Would use again. Breakfast was also ideal in a pleasant setup. Staff were nice and helpful.
from Sheffield, United Kingdom
Submitted on 14-07-2016
Decided to try this hotel as an alternative to my regular choice based on its advertised 'recently refurbished' status. Was disappointed to find black tape covering carpet break and holes in public areas. Room considered clean but basic with minimal toiletries unless requested. Disappointed with the Holiday Inn Brand Standard here and will not be returning I'm afraid. I base my comments on other chain stays at a similar price point.
from Mancetter, United Kingdom
Submitted on 17-07-2016
My husband and I stayed at this hotel whilst attending a party in Walsall, check in was easy and the room was clean and welcoming! We booked the executive room and glad we did, lots of space and lounge area meant we were able to relax and eat in the room. The room service menu was vast and the food was lovely and delivered quickly. Breakfast provided a friendly atmosphere with lots of choice dependant on your preferences. All in all the staff were friendly, the hotel clean with good faci... Read more
Submitted on 20-07-2016
This is the second time I have reviewed this hotel, the first time I eulogised over the amazing qualities of both the staff and the rooms, however, I marked down due to the quality of the brekky!! I have now stayed at this hotel approximately 50 times and felt I needed to upgrade to 5 stars especially for the reasons mentioned earlier (special mention to the reception staff and Dal behind the bar) who consistently offers world class service!!! Finally the breakfast staff ALWAYS greet by name and... Read more
from Dorset
Submitted on 23-07-2016
Excellent Hotel, Service, staff, room comfort and food was brilliant. Thank you all. We will visit you again when up that way visiting family. Nothings was too much trouble. A nice feel about this hotel, we thoroughly enjoyed our visit. Thank you x
from Walsall, United Kingdom
Submitted on 23-07-2016
Great location and plenty of parking on site. Had breakfast which was really nice with a great selection whether you prefer continental or a full English. Weather was great which made it even better! Facilities and breakfast was lovely in what looks like a newly renovated hotel. All the staff were fantastic. Jayne at the front desk in particular who was amazing and great with the kids. Thanks will be back again soon
from Southampton, United Kingdom
Submitted on 24-07-2016
Excellent helpful and charming staff. Check in and check out was quick and efficient. Some parts of the hotel are smart and new, others a bit shabby. We had 3 course meal served as part of a large wedding celebration. The room was very hot and stuffy and a/c didn't seem to be available. Food was a little bland and under seasoned. Some chicken was dry. Service was swift and serving staff were very helpful but clearance was rather slow - meaning we had dirty plates hanging round between courses. ... Read more
from Glasgow, United Kingdom
Submitted on 02-08-2016
Stayed for 2 nights whilst on business locally. Large, low-rise hotel close to the motorway, yet still quite hidden away. Similar in exterior style to other budget chains, but with the addition of a health spa / pool area too. Free parking & Wi-Fi, friendly staff and decent, clean rooms all made for an enjoyable stay. Buffet breakfast was an extra £10 or so, but I didn't mind this as the room rate via was fantastic value (less than half what I was being quoted for hotels in nearby ... Read more
Submitted on 05-08-2016
Stayed overnight en route to a friend's house. Check in and check out were easy and staff were friendly and helpful. In fact all the staff were friendly, helpful & extremely polite. Would definitely stay again as it's just off the m6 and easy to find, and from the room I stayed in you couldn't hear the motorway traffic at all. Check out is at 12 pm so enough time to get up and have breakfast and go back and relax for an hour before driving.
from Surrey, United Kingdom
Submitted on 14-08-2016
Booked this as a last minute dinner bed and breakfast get away. The hotel is generally clean although a little tired in some areas. The staff on reception were very friendly and helpful. The restaurant staff although friendly were slow to serve. Food is good. Had a dinner and 2 breakfasts. Bar staff we're accommodating. The room was comfortable. Worth what I paid. Would return.
from Hull, England, United Kingdom
Submitted on 30-08-2016
We stayed here recently as part of a coach weekend away, having done a few of these we know not to expect The Ritz and as we are easily pleased we were happy there was a pool to have a swim in. Check in was quick, got to our room to find it exactly as the last guests had left it. Pizza boxes and mucky cups everywhere, bed askew etc. Called reception and they apologized and gave us another room. We decided to go for a quick swim. No shower gel in the dispensers in the mens or ladies shower cu... Read more
from Canterbury, United Kingdom
Submitted on 31-08-2016
Rooms are pretty ordinary to poor, the restaurant had a long wait for below average food and children thundering up and down the corridors gets annoying after 3 hours of it. Rooms on the ground floor near reception get a lot of noise from the bar area including groups of youths playing pool. I only used this place because I couldn't get into the Village over the other side of the roundabout and nothing has changed that impression. Not even a very good Holiday Inn ...
from Derbyshire
Submitted on 31-08-2016
Used this hotel as a base to visit Black Country Living Museum and other places in the locality, and all went well. The swimming pool was a welcome addition which we used. Main interest was team talks to competitors from other nations attending a sports meet - good to hear a team talk in Russian!
from Holsworthy, United Kingdom
Submitted on 31-08-2016
First time staying here and the hotel was very nice, very clean rooms were very nice and the food great. But I had an issue with noisy people in the room next door and above with music/singing etc the walks seem to be thin too allow you to hear a lot.Which did spoil my holiday.
from London, United Kingdom
Submitted on 04-09-2016
the room smelled musty and the carpet was very dated and needed a proper clean. The towels were poor quality and the soap was in sufficient. There was not proper housekeeping check almost empty soap and toilet paper.
from Calne, United Kingdom
Submitted on 11-09-2016
We stayed at this hotel whilst on our travels from Wiltshire to Huddersfield & back, the M6 was its usual self, very slow. Initially we arrived at the wrong hotel, there is a Holiday Inn Express on the exact opposite side of the M6, did feel a fool trying to check in there! The hotel has plenty of free parking, although only 3 off the spaces are reserved for disabled customers, as we arrived late all these were used, one by an obviously not disabled customer, not the hotels fault! My wife has mo... Read more
from Leeds, United Kingdom
Submitted on 12-09-2016
The welcome on arrival was both speedy and professional. The staff at this hotel are fantastic, unfortunately for them the rooms are not. On the night in question I arrived, checked in and literally dumped my luggage in the room as I needed something to eat and a drink after a long day at work. Bar staff were attentive and professional, the food was excellent for a chain hotel. The problem began on my return to the room, which was clean but in need of refurbishment. This I can handle but the sme... Read more
Submitted on 19-09-2016
Arrived early for a wedding but was unable to check in earlier as they had been inundated with early checking in from other members of the wedding party. They were very helpful and kept my luggage secured. Front of house staff - Jack and The manager Jane were very helpful. They gave good directions how to get into town. On my return I checked in and found my room to be very comfortable. In the early hours of the morning I was able to get tea for myself and other guests and sat in the lounge ar... Read more
from Cleckheaton, United Kingdom
Submitted on 22-09-2016
My Girlfriend and I, stayed here for one night, while on a National Holidays trip of Stratford Upon Avon and Severn Valley Railway. We found the room comfortable, staff helpful and friendly, good selection of evening meal and breakfast. Would use again, if in the area.
Submitted on 26-09-2016
Spent 1 night here very nice, food lovely, pillows a bit flat but room big and v clean a silly person was smoking in a room and of course set the fire alarm off at 4am but night staff very quickly came round and told us it was ok to go back to room . Thank you for a nice stay
Submitted on 01-10-2016
Booked 15 rooms & a leaving party for 16 colleagues. From the initial conversation with Lisa & the reservation made with Lee, everything went smoothly. We arrived and met with David who looked after us the evening. He and his team did everything they could to make our evening a good one. Nothing was too much trouble & the communication was great. Food arrived hot & in good time, with all orders met. Bar service was also quick and friendly. Thank you for the great service. Will use again in futur... Read more
from Liverpool, United Kingdom
Submitted on 02-10-2016
Just got back home after a fabulous 2 night stay , would highly recommend . The staff here can not do enough for you .. It is a hidden gem , spotless , food great .. Special thank you goes to Jane and Lee who did everything to make the weekend a success . We will be back ???
from Willenhall, United Kingdom
Submitted on 02-10-2016
The hotel itself is nice, the room was clean and the general layout of the hotel room was modern and stylish. The staff were not so great, we felt as though they were just unfriendly to begin with. Around 4am I dialled reception to ask for more toliet paper as they did not provide much to begin with, I must of been calling reception for atleast 45 miniutes, I had to hang up & re-dial several times. Finally the phone was answerd and the guy on the other end said he would send some up immediatley.... Read more
Submitted on 03-10-2016
If you have seen a holiday inn you have seen them all. Nothing special. Big rooms, beds are ok. No tea, coffee in the room. Not even water. No shampoo or soap in the shower. Just a bottle of a horrid hand soap attached (!) to the wall. Food at the restaurant was ok. Nothing unexpected. Nothing special nor memorable.
from Aberdeen, United Kingdom
Submitted on 04-10-2016
Firstly, let me just start by saying that I moved to this hotel for 2 nights to join a business meeting, from the local Holiday Inn Express to here. There was a massive backlog at check in, I was eventually dealt with and placed on the first floor. The room was recently refurbished (I think) and well equipped, there was a plug by the bed which was a plus. The main problem arised when we dined in the hotel. We preordered all of our food, so the extensive wait times and poor customer service w... Read more
Submitted on 05-10-2016
To put it bluntly the food was beyond terrible some of the staff were very rude however a few were quite friendly. Fortunately I don't have to pay to stay here, and looking at the prices I'm glad that I'm not. The buffet costs around £14 for that price I would expect edible food. The rooms were around £95 per night again which is stupendously high for a room that is broken, dirty and outdated. I feel threatend by some staff daily this is not acceptable. Some of the people in management seem t... Read more
from Glasgow, United Kingdom
Submitted on 13-10-2016
I didn't even get into the hotel!. After booking well in advance I was phoned by the hotel at 7.15pm ON THE EVENING I WAS DUE TO CHEECK IN to advise they had overbooked and, to quote the staff member "If you turn up to the hotel now we wont have a room for you." The same staff member was completely unhelpful in providing advise as to alternative accommodation in the area, made no attempts to assist us, so we were ultimately left stranded 300 miles from home with no accommodation. I've stayed in... Read more
from staffordshire
Submitted on 30-10-2016
We were attending a salsa party nearby so booked in for the night. Got a great price 2 people with breakfast £49. Everything we needed clean bedroom with shower, bar and lovely breakfast. I didn't get the young ladies name but she checked us in on the 28th October around 7pm she was so helpful thank you. If we are down that way again will definitely stay again
from Welshpool, United Kingdom
Submitted on 31-10-2016
I booked 2 nights away during half term for us (a family of 4) greeted by Laura on reception who instantl made us welcome, upgraded our room aswell. We used the leisure facilities, which were nice and clean, jacuzzi wasnt in action though. Had a lovely breakfast on both mornings, also ate our evening meal in the hotel, which was lovely. Again the bar and waiting on staff were so accomadating and really couldnt do enough for us. What with the kids able to play on pool and table football, all in a... Read more
from Northamptonshire, United Kingdom
Submitted on 02-11-2016
Stayed 1 night due to business. Food was good, the place is spotless and the staff even better. Couldn't really fault it in any way. I will definitely be staying there again if I am in the area. As holiday inns go, this is definitely a stand out location.
Submitted on 02-11-2016
I am disabled and always require accessible rooms and bathrooms. Holiday Inn Express M6 Walsall have a number of suitable rooms for my needs. check-in is smooth and easy, fairly priced rooms, considering you can have a cooked or continental breakfast at no extra cost. There is a KFC 100mts away for late night snackettes. Late bar. wifi in room close and ample car parking. Friendly and welcoming atmosphere.
from Reading, United Kingdom
Submitted on 04-11-2016
I've stayed in better hotels. I've stayed in places with better staff. I've stayed in nicest places in the world. BUT - £110 for 2 double rooms, including breakfast and it has a pool! Room a slightly smaller and more basic than I'm used to but - £55 a night! Fantastic value. I'd gladly stay again. Recommended.
from Belfast
Submitted on 09-11-2016
I stayed here for 1 night, travelling for work. Convenient for getting on / off M6 but a tricky roundabout exit which isn't well sign-posted. The hotel is standard, rooms are big enough, although the carpets could do with a deep-clean (stains rather than dirt). Blocked bathroom sink which I alerted reception about (room 170) on checkout, and a suspicious white mark on the room's armchair (toothpaste? carbonara sauce? some form of human fluid? icky at any rate) - alerted reception about it a... Read more
from Doncaster, United Kingdom
Submitted on 10-11-2016
We were here for 2 nights whilst volunteering for an event in Birmingham. We had a family room for 2 of us which was lovely and spacious. The pull out bed left a little to be desired but we padded this out with the sofa cushions which made it more even and comfortable. The room was clean and had everything we needed, although there was 2 televisions in the room we only had 1 remote control. The bar service on the Friday was abysmal after waiting 30 minute we completely gave up on trying to order... Read more
Submitted on 11-11-2016
Our first impression was really good, the reception staff are really friendly, and the room adequate as a base for Cadburys world and the Bec classic car show, but the restaurant staff (of which there are too many) were disorganised and lacked any direction.Too many staff served us so didn't know what our orders were and we were kept waiting quite a while. The menu on the super break deal was very limited and obviously costed very carefulky. The prawns lacked any flavour, and the chocolate brow... Read more
from Northampton, United Kingdom
Submitted on 15-11-2016
room very clean, staff in all areas very polite and helpful breakfast outstanding with multiple choices, an enjoyable weekend enhanced by the location and well trained staff. Will definitely stay again and highly recommended
from Newcastle, United Kingdom
Submitted on 25-11-2016
The hotel was located in a very nice and lovely place but not that easy to find because of the road network. I stay one night in this hotel, it was a lovely and beautiful place, neat and attractive. The staff were brilliant, happy to help more than other customer service staffs that I have ever met. The rooms were spacious, warm and neat. I hereby recommend them for everybody
from Ashby De La Zouch, United Kingdom
Submitted on 25-11-2016
Typical one in one out hotel. Tatty, well used, short staffed, with average faire on offer in the restaurant, think pub two for one, and you're about there. Putting a gym in the hotel and a TV in the room doesn't make it four star, so don't expect that. In fact don't even expect a towel in the room that hasn't had the life washed out of it.