Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: $200 Off w/ Promo Codes

Mercure Shrewsbury Albrighton Hall Hotel and Spa

Birmingham, England, United Kingdom (BHX)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 1603 reviews
Room & Rates
Twin Room

Twin Room

2 Twin Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Iron/ironing board, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double Room

Superior Double Room

1 Full Bed
147 sq feet (14 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Iron/ironing board, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double Room, 1 Double Bed (Family)

Superior Double Room, 1 Double Bed (Family)

1 Full Bed
147 sq feet (14 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Iron/ironing board, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Shrewsbury Albrighton Hall Hotel and Spa
Ellesmere Road Albrighton, Shrewsbury, United Kingdom SY4 3AG

Rooms
Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Shrewsbury? This hotel has 9501 square feet (883 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

null

Know Before You Go

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.50 per person (approximately)
  • Pet deposit: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1603 reviews
from midlands
Submitted on 21-05-2016
We are just back from a 2 night stay and what a truly relaxing stay it was we upgraded to a privilege room which was very comfortable, large with sofa and chairs fridge with soft drinks and water the breakfast was very good and the evening meals were really excellent with very helpful and friendly staff all in all this hotel is well worth a visit and we can recommend room 50
from Eastleigh, United Kingdom
Submitted on 23-05-2016
Excellent value for money, rooms are a great size, hotel grounds are large and well maintained, breakfast had an excellent selection and the customer service was outstanding. It has a Spa that is new, well equipped and offers an immense amount of treatments. My only critics would be the rooms can be hot, although each does come with a desk fan, they still struggle and the bar food was basic and a little on the pricey side. However would I stay there again...yes I would as the room rates and faci... Read more
from
Submitted on 23-05-2016
Have spent the past month here, on and off. We love it. I LOVE DEV!!!!! And please never ever ever take the piri chicken burger off the menu!! It's amazing! Reasons to stay here: 1. Dev 2. Chicken burgers/Andy 3. The reflexology by Robyn ū??ętrip 4. The scenery 5. Pool and spa area Also, don't bother trying to help Dev, as he won't, for health and safety reasons!! When I lost my husband, he managed to gather a search party within minutes! If he ever leaves, I am starting a petition on change.o... Read more
from Leamington Spa, United Kingdom
Submitted on 24-05-2016
A much needed relaxing spa break. The hotel has recently had a refurb, very tasteful and tranquil. Perfect venue for weddings. My friend and I booked in on a package deal which included a fabulous afternoon tea with dinky little cream cakes, sandwiches, scone, jam and cream and a pot of tea each. Presentation was amazing. After mooching around and exploring the grounds, lake and woodland we had two lovely treatments in the spa - scalp massage and foot massage. The therapists were very attent... Read more
from Lytham St Anne's, United Kingdom
Submitted on 25-05-2016
Needed hotel convenient for Shrewsbury and also for fishing on River Severn. Perfect, Bus stop on main road so did not need car. Room was in Stable Block, (could be named better). Lovely big room, spotless sheets, good supply of tea, coffee facilities. Bathroom very large and clean, beautiful wardrobe with sliding mirrored doors, surprising how many hotels don't think about this.
from Aberystwyth, United Kingdom
Submitted on 01-06-2016
Beautiful location and nice surrounding, everything was superb. Staff were friendly and helpful, the spa facilities and the food were also excellent. Would definitely come back here again and recommend this hotel to our friends.
from
Submitted on 03-06-2016
The exterior and interior of this hotel are lovely! Very impressive. Room was a good size and the facilities where great! Only down side was housekeeping woke us up and wanted to come in and clean our room there and then even though we had to check out In a hour!
from Retford
Submitted on 05-06-2016
The hotel is magnificent, and the rooms are clean and comfortable, the bathrooms too have large soft towels, but the shower was not a shower, but a dribble. The rest of the plumbing also needs updating. I got a fair deal on the room rate, but watch those food and drink bills in the bar, they really shoot up for very little !
from Stonehouse, United Kingdom
Submitted on 05-06-2016
The old manor hotel is tastefully integrated into the new buildings. There is a wonderful oak panelled drawing room overlooking the lake and very nice bar and dining rooms. We had room 20 in the original building, it was at the very top of hotel, (no good if you have mobility issues as you have to climb up the original rather grand wooden staircase that is a little uneven). Room 20 had fabulous exposed beams with triple aspect and tastefully decorated with all facilities you expect. Very sp... Read more
from Birmingham
Submitted on 07-06-2016
Wonderful experience from start to finish. Friendly staff. Good rooms and facilities with comfy beds. Lovely food and good choice in restaurant for evening meal and breakfast. Nice facilities and treatments in the spa.
from
Submitted on 12-06-2016
Dirty dated decor, no air conditioning in the rooms, pool too small to do any type of swimming, gym however was well equipped Would not return here again- best to stay in one of the bigger cities and start out early! Typical of suburbia chain hotels
from Wakefield, United Kingdom
Submitted on 12-06-2016
very nice hotel and bar, booked late but was easy to check in. hotel grounds are lovely and rooms are set out nice, with all the little extras. the only down side was the heat in the rooms, I had to ask to move to another room, hotel staff are aware of this, as the mentioned that the rooms are very hot, staying in the room would have made it impossible to sleep. second room was better as it had 2 windows that opened fully. great staff cant fault them, just the heat in rooms spoilt it, and it w... Read more
from Maitland, Australia
Submitted on 12-06-2016
We stayed at the Albrighton for a week at the end of May. I have to admit when we first entered the Lakeside annexe where our room was located I was a bit worried as it is definitely due for new carpet and a general refurb, as was our room, which also needs new carpet and the curtains are a bit worn. That being said we loved the room, we had a Priviledge room which was a large room with enormous bathroom, really comfortable King size bed, double aspect windows overlooking the ornamental lake, wh... Read more
from Beverley
Submitted on 15-06-2016
Stayed for one night for business. Good to have a pool (although it is very small), sauna and steam room to chill out. Had evening meal as well as breakfast and food was very good. Clean, well kept and in very nice surroundings. Quite busy whilst I was here and looks a popular venue for various stays.
from
Submitted on 19-06-2016
This was a splash out for me, a spa treat and was a bit disappointing. The steam room didn't work, and locals said rarely did, the sauna was not very hot for some reason, the pool had kids jumping in from all directions and not that big, so hard to swim. Room was lovely as are the gardens. FOod quite good. Staff friendly but hard to get their attention! Probably good for a hotel, not so great for a spa.
from Manningtree, United Kingdom
Submitted on 24-06-2016
My wife and I stayed here recently for a short 2 day break and were pleased with the location which was just 10 minutes drive from Shrewsbury. We booked a superior double room on a B&B basis. After checking in we were disappointed to find that we had been allocated a room which was designed for the 'disabled'. We mentioned this to the receptionist but as the hotel was fully booked they could do nothing about it. Whilst the room was a good size and comfortable it was a little difficult when using... Read more
from
Submitted on 25-06-2016
On business in the Shrewsbury area and after a week of busy city centre hotels I needed something away from the noise and the rat race, arrived at the hotel and first impression as you drive along the driveway is "private country retreat" parked the car and just stood and watched the water fountain in the pond and the ducks messing about, a few guests sitting out enjoying the sun and having a wine or two, red carpet gives the entrance to reception away, no front desk like most hotels just two ta... Read more
from March, United Kingdom
Submitted on 26-06-2016
We stayed at this hotel for four days with a coach company. During that time we had no hot water in our room, for three days, which I was surprised about as usually Mercure hotels are the best! The service in the restaurant was excellent but the food very mediocre. Our room maid was excellent and looked after us very well. Altogether a very disappointing stay.
from Blackwood, United Kingdom
Submitted on 26-06-2016
Stayed overnight last week and was pleasantly surprised with this place. OK, so there was a fire alarm upon arrival and everyone was outside in the car park. But the royal welcome added to the charm and the room upgrade much appreciated for the slight inconvenience. We were early for check in but were able to use the facilities and I must say that we enjoyed the spa. It seemed a new addition, and well used, and the pool, jacuzzi and steam room helped us settle into a relaxed mood from the ou... Read more
from Wakefield, United Kingdom
Submitted on 28-06-2016
My partner and I came here for the weekend and left very pleased! We got a cheap deal but we still received the pool etc included. Very luxurious hotel! The interior and outside area surrounding the whole building was beautiful. Would definitely come again!
from Manchester, United Kingdom
Submitted on 04-07-2016
The hotel is set in lovely grounds and the room we had was spacious, clean and well maintained. The Spa facilities were also good but watch out for baby classes when they cut off half the pool and sing nursery rhymes, cute but not relaxing when you are trying to escape! Staff were also very friendly and helpful - would visit again....
from Birmingham, England, United Kingdom
Submitted on 06-07-2016
I stayed here for 2 nights as I was attending a wedding just up the road, the hotel building and grounds are very impressive! Staff were friendly and helpful, the only issues really are with the rooms, the one i stayed in really needed a little refurbishment. The carpets seemed really old, bathroom needs re-grouting, shower was spraying water in every direction, ridiculous amount of cobwebs around the windows. If things like that don't bother you, I'm sure you'll love it, but I wasn't really imp... Read more
from
Submitted on 06-07-2016
Stayed here for one night after visiting Chester zoo. Room was nice with clean bathroom and shower. But nights sleep was constantly disturbed due to a wedding reception which seemed to happening outside our window. Had to call reception at 1:30am to complain. Then upon leaving we wasn't even asked how our stay was! Wasn't happy at all!
from Sheffield
Submitted on 15-07-2016
How nice to stay in a hotel with windows in the bedrooms that actually open, albeit only a bit for safety‚??s sake. I was in room 2 which was spacious and had a four poster bed. Below the TV (which I did not try) there was a cupboard containing an unfilled fridge and a kettle and crockery with various teas including herb teas. There was a pencil and writing material and lots of sockets to charge your devices from. The wi-fi took a bit of patients to set up but worked acceptably after I got it go... Read more
from Newbury, United Kingdom
Submitted on 18-07-2016
We have just had the most wonderful family wedding at this hotel (60-70 guests), a listed building set in the most beautiful and extensive grounds. We were blessed with excellent weather which showed it at its best. This hotel has been set up to accommodate only ONE wedding party per day, which is a huge advantage. We were not crowded out by strangers. The reception staff were charming, efficient, knowledgeable and helpful, and one felt immediately that this was a very well set-up venue. ... Read more
from Henley in Arden, United Kingdom
Submitted on 20-07-2016
Stayed here with my boyfriend for 1 night in May. Check in was quick and our room which was located in the stable block was large and very clean. We used the spa facilities on the Saturday afternoon and Sunday morning, we found these very good although both of the experience showers in the thermal suite were broken which was a shame. Also meant that people weren't showering after using the saunas and entering the pool. We took a particular liking to the funky spa loungers!! We had a lovely bar m... Read more
from
Submitted on 21-07-2016
This is a good solid bet if you want something predictable. Facilities are clean and tasteful. The old house is quite lovely and the gardens well kept. The staff were friendly and attentive. It did not feel as personal as some of the smaller hotels that are not associated with a chain, but one could hardly fault this accommodation for that alone.
from Shropshire, United Kingdom
Submitted on 21-07-2016
Dissapointed visit paid for Spa we live local so looking at joining but found staff not bothered if you join or not a bit dingy and not the freshest needs updating . Needs to be better priced and cleaner
from London, United Kingdom
Submitted on 22-07-2016
The gardens surrounding the hotel are beautiful and have probably featured in many a wedding photo - very special. The approach and exterior of the hotel, create a feeling of luxury and grandeur. However i did not really feel it lived up to this and was left a bit disappointed by the end of our stay and felt the costs were far too high for the actual experience.
from
Submitted on 25-07-2016
Booked a room for the night for girlfriends birthday and when we arrived we were greeted by a beautiful scene reminiscent of downtown abbey, straight forward check in and helpful staff, we had a massage as part of the package and apart from a little confusion it was just what we needed, we thoroughly enjoyed it, the pool was a little chilly but didn't ruin anything, our evening meal was amazing tasting and incredibly well presented, both our meals were very beautiful and I was amazed by the qual... Read more
from
Submitted on 25-07-2016
Stayed as part of a coach party. Our room was lovely and spacious but was on the 2nd floor and too hot despite opening windows and a fan (over 35 degrees one night). There was difficulty finding some rooms because of non-existent signing. The gardens were beautiful as was the main hotel but it was a good job that it was fine for our 5 night stay as you appeared to have to go outside to get from the majority of the rooms to the dining room, bar etc. The evening meals all had to be prebooked a... Read more
from Haverfordwest, United Kingdom
Submitted on 26-07-2016
We visited albrighton to celebrate our wedding anniversary. This hotel is lovely in so many ways. Many parts of it ooze history and create conversation. The food is excellent and the staff are helpful. We had an afternoon tea which was average but the evening meal was very good and matched our previous positive experience (having previously visited with kids). The spa facilities are better than most. The refurbishment is interesting. We felt that some of the modernising spoiled the previous cha... Read more
from Manchester, United Kingdom
Submitted on 26-07-2016
Lovely 4 posterbed room. Friendly helpful staff. Food in bar and restaurant good. Very clean and freshly decorated. However, a lot of annoying flies in the bar and restaurant area. Spa, pool and treatments very enjoyable and relaxing. Pity jacquzzi not working.
from London, United Kingdom
Submitted on 27-07-2016
Nice setting and very pleasant staff but the hotel needs an update. Small and depressing room, not worth the cost. Spa treatments all booked up in advance so nothing available. Very unlikely to return.
from Zurich, Switzerland
Submitted on 27-07-2016
Lovely buildings, beautiful landscape gardens, nice rooms. The staff were mostly very helpful and friendly. You must reach the hotel by your own private vehicle or coach. Taxi services in Shrewsbury are non-existent and very unreliable. The hotel does not have it's own transfer services to or from the town.
from East Molesey, United Kingdom
Submitted on 29-07-2016
i have stayed here on a few occasions for a couple of nights. the hotel is first class and the breakfast is second to none. the staff are very attentive. the spa area looks very good although i only used the swimming pool but looked at the other facilities. the grounds outside are delightful to walk around or relax
from Kidderminster, United Kingdom
Submitted on 31-07-2016
Stayed here as a guest of a wedding with my partner. On arrival the grounds looked beautiful however our overall experience was disappointing. The room was not ready for the 2pm check-in as stated, however managed to check in a short while later. The room (19) was a bit dated, especially the bathroom. Found several pubic hairs in the bath and the bath tap was particularly grimy. The mirror could also have done with a wipe down. The bed and sheets on the other hand was very clean and comfortable... Read more
from WEST BROMWICH
Submitted on 31-07-2016
My partner and I stayed at the Albrighton on the 27th July for 2 nights. On arrival we were impressed with the grounds and professional warm welcome from reception staff. We were allocated our room and was told this would be in a separate building (school masters house) only a two minute walk away from the main building. We were allocated room 40 which was the top floor (3 flights of stairs). This wasn't a problem due to being able bodied. We paid for a deluxe double room. We were both very impr... Read more
from Kidderminster
Submitted on 31-07-2016
Attended a friends wedding ....what a fantastic venue with picturesque gardens. We stayed overnight in a privilege room that over looked the garden; room was spacious, comfortable and had all the facilities we needed. Breakfast was second to none. Would recommend for a wedding and if you want some where special to stay.
from Ross-on-wye, United Kingdom
Submitted on 01-08-2016
Stayed 2 nights. Very nice hotel in a quiet location but close to Shrewsbury town ( 5 min taxi £6). large rooms and comfortable beds. breakfast usual hotel buffet style with plenty of choice both hot and cold. Had a bar meal one night and it was good food and not bad value for the price. Well equipped good sized gym. Pool, jacuzzi, steam room, sauna and ice room all in need of a bit of an update as the majority wasn't working properly during our visit. Overall a comfortable stay at a well appoi... Read more
from Oxfordshire, United Kingdom
Submitted on 01-08-2016
There are flies in the bedrooms, in the bar, in the restaurant. I notified one of the staff and got a very defensive response That it was because we're in the country. I can't see any measures to mitigate the number flies I've never stayed in a hotel where it's been such a problem. I can't work in the bedroom because the levels of light are so low. So if you're intending to have a business trip here, you might want to think again.
from Chatham, England, United Kingdom
Submitted on 03-08-2016
On arrival a welcoming smile from receptionist. Magnificent room as its part of an old country house. Room was clean and welcoming. Bed comfortable for a good nights sleep. Didn't fancy resteraunt as it was busy with coach party. We decided to eat in the bar. I think it was overly expensive Over £40 for a chicken piri piri burger with some chips, a small beef and ale pie with some mash, half of strong bow and a Diet Coke is expensive in our books far a bar meal. The guy serving us very friendl... Read more
from Ellesmere Port
Submitted on 03-08-2016
This is a lovely hotel in beautiful surroundings. The food is good and elegantly served. It misses perfection unfortunately on a few counts. It has been refurbished but has lost some of its character thereby. Details of housekeeping, stained carpets, for example, seriously let it down. An unfortunate plague of flies (clearly not their fault) was not dealt with radically enough. Staff are cheerful, polite and helpful. Just a shade more effort needed.
from London, United Kingdom
Submitted on 04-08-2016
Tough to disagree with many of the points made on the previous reviews. A decent, quiet, clean hotel, modern enough with lovely grounds and facilities. As a stopover for a business night, this should tick all the boxes. Though bar service was slow (always wonder how a hotel that knows how many customers it has get staffing levels so wrong) food on arrival was decent enough. Flies. I am not sure I have ever mentioned insects in a review before. It's is the summer so I get it, but still, the... Read more
from Adelaide, Australia
Submitted on 04-08-2016
Very good grounds, lovely room and reasonable food, however, some bad experiences. My wife and I were enjoying At check-in the receptionist said she would 'pre-authorize' GBP 50 supposedly not charged but held). (we were going to pay most of the cost by Accor points). At check-out the Travellers card that I had used was denied twice for amounts of GBP 84 (even though adequate funds were available. So I paid the balance on my Australian Visa card for AUD 154.94. The next day on checking my accou... Read more
from
Submitted on 05-08-2016
This is not a four star hotel. I was booked in for 4 nights. The room I was given overlooked the back of the hotel with a constant hum of the kitchen or fridge vents. As It was warm I experience an uncomfortable night as I had to shut the window as a result of the noise. Even with the window shut and ear plugs it was still unpleasant. I asked for a change of room but had to suffer a second night. I moved on the third night to the front of the hotel in a smaller room. This time over the bar with ... Read more
from Shrewsbury, United Kingdom
Submitted on 08-08-2016
Stayed overnight for our sons wedding. Arrived at 3:30pm for the wedding breakfast, photos first in the beatiful grounds. Everything went smoothly with the meals and speeches, food was wonderful. Evening guests started to arrive at 7pm and as it was a lovely hot day some sat outside the Lakeside function room. Staff very friendly and helpful, including waitresses and evening bar staff. Hotel is lovely and has just had a massive refurbishment, Rooms were quality, and breakfast buffet the followin... Read more
from Belfast, United Kingdom
Submitted on 09-08-2016
We stayed 2 nights (2 adults one child). Hotel lovely and setting gorgeous. Had notified staff on booking that special dietary requirements only really to request availability of soya milk for tea/coffee in room as were tea/coffee making facilities. Was a fridge in room but of no use as constantly at a barely cool temperature. Notified staff but told this usual! First morning asked if we could have small jug of soya milk for tea. Told by staff it cost £6.50 (£5.00 tray service). Said wo... Read more
from Solihull, United Kingdom
Submitted on 09-08-2016
We went here for weekend break and stayed in room 33 on the ground floor of the school masters house, a building adjacent to the main hotel. The room was spacious, with a large bathroom/shower and was well equipped with a fridge, iron, tea/coffee etc. It was very quiet with a view of a small garden area outside which suited us perfectly. The staff were, without exception, excellent. There are lovely grounds to walk in and a pool/spa which we made good use of. we didn't use the restaurant but ate... Read more
from Vancouver
Submitted on 10-08-2016
Great quality for money - we booked a £45 spa day and was greeted with welcome hot drinks robes and slippers. We then had full use of the facilities all day, which included pool, jacuzzi, steam room, sauna, ice room lounging areas. Had our treatments at 11, half an hour of complete relaxation, and then time in a private room which was included! Lunch menu includes a wide variety of sandwiches of high quality, which come with drinks and Crisps. ( an extra £8 pp with the £45 package) really im... Read more
from Greater Manchester, United Kingdom
Submitted on 12-08-2016
What a fantastic time we had as a family. Rooms overlooked the pond, very clean and well maintained. Restaurant was very very good, service excellent at a very reasonable price. Pool, Gym and Spa facilities we used them all. Staff are warm, accommodating and friendly. I would highly recommend this well managed hotel and will definitely be going back soon.
from london
Submitted on 14-08-2016
The Albrighton Hall hotel is a good hotel let down during our stay by the food. The rooms are nice, quite large and very well equipped. Local information about the hotel, menus and facilities was provided in a range of card leaflets and would have been better drawn together in a Guest Directory, Surprisingly guests had to ask at Reception for a diagram of the hotel and information about the history of the building. There was no information in our room about the local area and attractions. ... Read more
from Shrewsbury, United Kingdom
Submitted on 14-08-2016
My grandson and his wife had there reception here the venue was good the staff were very pleasant and helpfull.the food was good and plenty overall couldn't fault anything on the night iThey stayed the night here and in the morning used the spar swimming pool and had breakfast so if you looking for a venue go and have a look around
from Shrewsbury, United Kingdom
Submitted on 14-08-2016
Well what can I say wow, iv'e just had my wedding reception here we could not fault it, nothing was too much trouble we were all looked after very well all food was piping hot, plenty of it and all of the staff were great!! A massive shout out to Tim who went beyond his job role to help set up and decorate our cake so thank you Tim!! And also to Jack for making a smooth day with the food and day in general. Our honeymoon suite was out of this world you could not as for more. ABSOLUTELY WONDERFUL... Read more
from Cambridge, United Kingdom
Submitted on 16-08-2016
Stayed for one night in this hotel prior to a business meeting that my husband was attending locally. The hotel is very attractive from the outside, nice grounds and building. We asked for a late checkout and where told that as they were having a large function the rooms weren't available as people would be needing access to them. Unless there is another function room then the one I saw was actually used for a funeral and I didn't see anyone with bags? Anyway, the hotel is nice, I am sure that... Read more
from Birmingham, United Kingdom
Submitted on 02-09-2016
Have rated this hotel and stay excellent throughout. This was the perfect stay for our needs, which was to commute to the festival at the Showground and to relax and be comfortable. Can highly recommend.
from Cheltenham, United Kingdom
Submitted on 03-09-2016
A lovely building in a nice setting with the newer extension still incorporating generous high ceilinged rooms. We did experience a few extremes though with some staff very pleasant, and others struggling with the workload of weddings over a busy bank holiday extended weekend. Our room was fundamentally very nice, but with some tired / non working fittings, which were reported on first morning and still not fixed (just bulbs/batteries) four days later. Breakfast to usual mercure good standard... Read more
from Manchester, United Kingdom
Submitted on 05-09-2016
We recently stayed at this hotel with some friends of ours, we stopped for two nights, Friday and Saturday.The hotel is in a lovely setting, perfect for weddings, there was one on the Friday.Our room was spacious, over looking the ornamental lake, with a large bed and a couple of chairs, very comfortable.The staff were friendly and helpfull, they organised a taxi for us to a local restaurant.The oakroom restaurant was very pleasant, we had the 5 course set taster menu with wine, this was excelle... Read more
from Somerset, United Kingdom
Submitted on 06-09-2016
Was not impressed with this hotel for severel reasons. We were staying here as we had been to a wedding. Our room was more expensive than it said it was going to be onine when i booked it. I was expecting the room to be a lot better for what I paid. Something kept us awake all night it was a knocking sound they didn't really say anything about it when we told them. Also the bride and groom were staying there and we ask the hotel to do something nice in there room and they said there would be a s... Read more
from Rochdale, United Kingdom
Submitted on 07-09-2016
A flying visit to Shrewsbury. Considered basic options but found this at a reasonable price. Beautiful setting, decent spa, large room and nice breakfast. Didn't eat here but menu was varied and reasonable. Some good Xmas deals available. Recommended.
from
Submitted on 11-09-2016
Stayed here last weekend with my husband for a night. The spa and treatments are lovely, as are the hotel staff. Rooms a little tired, but v clean and comfortable. The bar and restaurant are good, and there's a great breakfast selection.
from Isle Of Wight
Submitted on 12-09-2016
Stayed as part of a group for five nights. Excellent hotel with very attentive staff. Large room overlooking the lake. Very comfortable king size bed. Very good food selection at breakfast and dinner. Will look forward to a revisit as a couple. Excellent free wifi.
from Coalville, United Kingdom
Submitted on 15-09-2016
This is a country hotel just outside Shrewsbury in a lovely setting. The rooms are a good size and the bed is very comfortable. The food is good. The staff are friendly and helpful. I didn't use the spa or leisure facilities but they are there if people wich to use them.
from Cheshire, United Kingdom
Submitted on 16-09-2016
The room was clean and large , had to walk up 53 steps to get their , beautiful grounds . Fire alarms going off at midnight with no apologies at all . Staff not allowed to give you a plate to take to the room (using their equipment!!!!! ) . Breakfast was trout instead of haddock, not one of the best hotels at all , such a shame as the location and grounds are beautiful.
from Wokingham, England, United Kingdom
Submitted on 16-09-2016
I spent 2 nights here at a corporate function. The hotel is an impressive country house set in very lovely grounds. My room was nice and roomy, though not that modern. It could have done with a walk-in shower rather than a bath with shower attachment. Food in the restaurant was good and the wifi was excellent.
from
Submitted on 18-09-2016
This hotel is in a nice location and the exterior and grounds of the building are lovely. The staff were very friendly. Sadly however, the room was in need of a total refurbishment. The furnitures and fittings were tired and marked. The shower head was mouldy and there was bizarre tile work next to the sink with unsightly grouting around the edges. The shower itself was disappointingly weak. The light in the main room did not work and there was a persistent faint smell of stale cigarette smoke. ... Read more
from Buckinghamshire
Submitted on 18-09-2016
We were using this hotel as a pitstop to break up our long journey. We arrived after dark so unfortunately missed the car park as the turning for it was not lit. Check in was swift and courteous, there were no tables left for dinner unfortunately. Our room was large, with an extra single bed we were not expecting. Our bed was large and comfy. The main room was clean and had a huge wardrobe. The bathroom was starting to look a little tired, some staining round the bath and up the bend for th... Read more
from West Midlands
Submitted on 19-09-2016
Stayed for one night whilst visiting Ludlow Food Festival. We had a room in the Stable block which was fabulous, huge and very well appointed. The evening meal was superb as was the breakfast. It isn't cheap and in my view the Spa is a little disappointing but overall the hotel and staff are excellent and I would thoroughly recommend it.
from Norwich, United Kingdom
Submitted on 20-09-2016
Stayed here few weeks ago as part of a coach party must say the grounds of hotel are just lovely, then we went to our room which was in the stable block room 82, looked OK when we walked in as did the bathroom lovely and big as was the bedroom, then we started to un pack went to move sliding doors on wardrobe and one door came out of runner at bottom, moving the doors back and forth it became worse and just wouldn't stay in place, also the shower had a leak around the left hand side and the wate... Read more
from Bristol, United Kingdom
Submitted on 22-09-2016
Considering the cost of the room for 1 night we were disappointed. We have stayed in Cardiff mercure which had much nicer facilities and rooms. The room was small compared to the other couple we were with yet we paid the same price. There was absolutely no water pressure which meant the toilet was almost impossible to flush and the shower was awful. Just a tiny dribble. There was also hair on the bathroom floor.Very disappointed
from Aberystwyth, United Kingdom
Submitted on 22-09-2016
Stayed here for one night in room 6. Amazing room, very luxurious, spacious and fabulous. Hotel staff were all very courteous, polite and greeted you by name (how did they know?) The spa is great too, a really nice place to relax. Will definitely try and come back again.
from Birmingham, United Kingdom
Submitted on 22-09-2016
I stayed in this hotel 2 years ago and it was pretty nice, so when I planned to get married up the road I told ALL my family and friends about it, they all booked 2 nights so £160 ish for both nights. After some confusion with rooms and staff getting confused over rooms with the same surname we all arrived on Tuesday. Greeted by staff members that were uninterested and sometimes even rude! My brother in law was refused entry because he hadn't got the cash on him for his room (he wasn't checking... Read more
from Lincolnshire, United Kingdom
Submitted on 25-09-2016
Room was very comfortable, however if you required a bath the one in our en suite took so long to fill you gave up after a while as the taps were so slow. Meal in dining room was pleasant. Function meal disappointing Breakfast was very good.
from sheffield
Submitted on 26-09-2016
Myself and my partner stayed here for a long weekend in September. Overall the quality of the accommodation, service and food was very good - with just a few niggles mentioned below. We had a room in the 'lakeside' wing. The room was well furnished and clean and nicely decorated. Bed very comfortable. The grounds are really nice and there is a pleasant outdoor area for drinks from the bar. There is also a lovely separate lounge area with open fire and wooden panelling ideal for afternoon te... Read more
from Northampton, United Kingdom
Submitted on 27-09-2016
We had a very nice room with a good view. The hotel is set in good grounds that you can enjoy sitting in with a nice drink. The beautiful hotel is your backdrop one way, the lake the other. The restaurant was good but expensive in our view.
from
Submitted on 27-09-2016
Fourth time I have stayed here and it is fine. Bar area has been remodelled to feel trendy London. Sadly they have adopted London prices in the bar. ..you have been warned. By coincidence I went to a London hotel directly after my night stop there and the drinks were actually cheaper in London.!!! A large group of us had a meal and a private bar and the drinks were cheaper in the private bar ...by 40p but this seems a little counterintuitive. Evening meal was okay but not special but we wer... Read more
from Shropshire, United Kingdom
Submitted on 28-09-2016
Booked 2 rejuvenating spa packages for my partners birthday very last minute. Easy to find, friendly staff when we arrived, waiting room is dated and feels more like a care home then a spa. However that is my only complaint, once robed and into the spa everything was delightful, massages was lovely, facilities great! We was asked whether we would like our lunch in the waiting room or newly refurbished bar in the hotel (which we would have to get back changed for) it was only next door, lovely ba... Read more
from Blackpool, United Kingdom
Submitted on 29-09-2016
Booked in at this hotel to break our journey North after touring the South West , we couldnt have wished for a better stop over for 2 nights. This is a wonderful old mansion house which is kept in lovely condition our room in the old part, the actual house, was beautiful , large well furnished and kept spotlessly clean. The hotel is set in its own grounds out in the countryside, if you dont want to go out, there is a wonderful library where you can sit in good chairs and relax..The food in the r... Read more
from Anglesey, United Kingdom
Submitted on 05-10-2016
The location of the hotel is superb. The hotel itself is stunning, wonderful exterior and interior. I had a double room overlooking the front of the hotel with a view of the lake. However, I was attending a business trip and had the opportunity to sample the food on 4 occasions. The buffets we had ( twice) were dreadful- no butter of the bread, the vegetarian sandwiches mixed with the meat ones, no labels as to what some food was . Dinner was not much better-we had a set meal. Starters was app... Read more
from Whitwell
Submitted on 07-10-2016
we where given a short break holiday by our daughter when we arrived the reception was noisy but there was a wedding on that day We had a very nice greeting from the staff. do to the wedding we decided not to use the restaurant and used the room service which was excellent. the breakfast was very good.
from penrith
Submitted on 08-10-2016
Stayed here on business. Had 2 faults in my bathroom and both were fixed within an hour of reporting them. Fire alarm went off at half past midnight which was very annoying. Not the fault of the hotel. Evening meals were good and breakfast likewise. The staff were very friendly and helpful. I would be happy to stay here again in the future.
from
Submitted on 12-10-2016
I cannot praise this hotel enough, the staff, the food, the room and the grounds are simply brilliant. Nothing is too much trouble, the can cope even when a coach full of elderly travellers arrived. I will certainly be back, hopefully to sample the spa next time.
from London, United Kingdom
Submitted on 12-10-2016
We had a late check in on arrival [Saturday night]. The room we were given on arrival #32 in the school master's house was in a very poor state of repair - in particular the shower/shower head/bath/stains on carpets. After complaining we were shown another room which was marginally better but not great. The shower head in our original room was our biggest concern - it was filthy and crying our Legionnaire's disease! I swapped the shower head from this room to our original room and was promis... Read more
from Shrewsbury, United Kingdom
Submitted on 14-10-2016
I booked this venue for a four day conference for a group of older ladies. We had single occupancy of the beautiful double rooms and everyone was delighted with their room. The staff were wonderful, from the porters who helped with the luggage to the restaurant staff. Nothing was too much trouble for any of the staff. The hotel has recently had a face lift and the decor is ultra clean and very pleasing so it felt like a treat for all the guests. We had many compliments on the venue and the guest... Read more
from
Submitted on 15-10-2016
My experience was so awful that it has taken me three months to write about. In fairness I should say that my stay was completely reimbursed without argument and the dinner we had was also reimbursed. My sister and I were on a mini road trip from Norfolk to Cheshire. We had booked a room each and arrived around 6 pm on a Saturday at the end of July. We noticed how lovely the grounds were as we drove in. As soon as we got out of the car, the smell of manure/silage hit us. I noticed a wedding pa... Read more
from
Submitted on 18-10-2016
This hotel is a very old building but well maintained with different style rooms. It is set in beautiful surroundings and the colours of autumn last week added to the beauty. 3 of us stayed in one of the separate buildings which was so peaceful and quiet. The rooms were very homely and the beds very comfortable. Squeaky floorboards! Two of us had spa treatment and we all used the pool & jacuzzi and 2 used the thermal rooms. Thoroughly relaxing with relaxer chairs to sit on in between events. ... Read more
from Wolverhampton, United Kingdom
Submitted on 18-10-2016
We stayed for two nights on a dinner, bed and breakfast package. The rooms are clean spacious and comfortable. In room facilities include hairdryer, iron and ironing board, fridge and tea making facilities everything to make for a comfortable stay.Check in was a little slow but the staff were very courteous and there were problems at the time with the computer systems so we understood the delay.The bar area was again comfortable and the staff worked hard to ensure it was run efficiently. Drinks ... Read more
from North Wales, United Kingdom
Submitted on 19-10-2016
We arrived for an overnight stay courtesy of our family to celebrate my wife's birthday. There must be a way to get to the reception without negotiating steps but even if there is,there are quite a lot of staircases so beware if you have walking issues. The staff were very friendly and helpful,all of them.The food was marvellous but I would have expected home made chips not frozen, Some of the rooms ,although spotlessly clean looked a bit drab and tired.We had a superior suit but other than its ... Read more
from Shropshire
Submitted on 01-11-2016
We absolutely love, love, love this place- always well looked after and nothing is too much trouble we got married here back in 2010 and love coming back for a treat! Food is fab and staff are great too! Can't wait to come back and relax in the spa!
from Stoke-on-Trent, United Kingdom
Submitted on 02-11-2016
We booked rooms well in advance for my sons wedding. Upon check in we were allocated a room in the Schoolmasters house - away from all the other guests. This caused confusion when the photographer did the pre wedding photos - as a result the grooms mother and grandmother are not on any of the pictures! First morning at breakfast we were told that there were no tables free and we should wait in the drawing room, whilst other guests were clearly being shown to empty tables? During the 2nd nights s... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 02-11-2016
Family reunion made very welcome by young girl receptionist rooms very nice very clean evening meal excellent and breakfast really good would definitely recommend this hotel in a beautiful location nice lake in the grounds wel kept gardens
from Birmingham, United Kingdom
Submitted on 03-11-2016
I am in the process of trying to book a 2 night break with Buyagift which was a Birthday gift. Yesterday I phoned the hotel and booked the 2 night break for 2017. This was confirmed and I was told I would receive an email. As I received no email I contacted them this evening to clarify the booking. I was told they could clarify the one night but not two even though they agreed they could see it was a 2 night booking. I was told this second night would have to be agreed with a Manager and so... Read more
from Shrewsbury, United Kingdom
Submitted on 05-11-2016
This was an evening function (dinner/dance) in the Lakeside Suite. Very nice room and would be great choice for a wedding reception. There is a good dance floor and plenty of room around the edge for comfortable seating. However, my own visit was spoilt by the waiter pouring hot soup all down my Dinner Suit!!
from Leeds, United Kingdom
Submitted on 05-11-2016
This is a very classy hotel set in beautiful well looked after grounds. The staff are very pleasant and obliging, the evening meal was nice and well presented and breakfast was excellent. There has to be a 'but'! The only negative for me was having a room upstairs in the stable block, although it was a nice, clean and spacious, having to go out side in one's finery in all weathers to get to the restaurant or dining room really puts me off. If you can handle that then this hotel is a very nice pl... Read more
from Farndon, United Kingdom
Submitted on 06-11-2016
We had a superior double room. The room was large but on close inspection it was old and tired. The bathroom was not that clean and the toilet seat was very, very old. The shower was dreadful!! We were first into breakfast and considering breakfast had just started all the food in the buffet trays seemed to have been there ages and wasn't fresh. Wasn't good!!! Maybe the rooms and breakfast restaurant are due a refurbishment. However at nearly £200 B&B there are other options available on... Read more
from Gloucestershire, United Kingdom
Submitted on 06-11-2016
Lovely grounds. Rural location. Classy hotel. Amazingly comfy bed. Spacious and well equipped room. Clean and tidy. Loads of free parking. Spa facilities on site. Breakfast let it down slightly as not kept well stocked otherwise would have given 5 stars
from
Submitted on 09-11-2016
So I have stayed here before, and had a lovely experience. However, this return trip was a little disappointing for a few reasons. While the hotel rooms were generally warm, the rest of the hotel was particularly cold. The fire in the drawing room was never lit, the bar was draughty and cold, as was the breakfast room (this was probably due to the fact that one of the waiters opened the window at 9.40am possibly in a rush to get us all out of the dining room). I found the staff to be particul... Read more
from
Submitted on 11-11-2016
I have stayed in several Mercure hotels and have come to the conclusion that they are the worst U.K. branded hotel chain. Sadly this particular one did nothing to change my view. Having originally booked a single occupancy, I was placed in the stable block which is round the back of the hotel, extremely dark and quite secluded. I am not a nervous woman but something about this location made me feel uncomfortable about being alone. The room itself was extremely tired and tatty - not £129 sin... Read more
from SHREWSBURY, ENGLAND
Submitted on 12-11-2016
Just attended a wedding reception. The bar service was terrible . they ran out of glasses. Unless you took your glass to the bar you could not get served. The bar in the wedding reception did not have guiness so went to the other bar where we were told the other bar is cheaper . It was as if no one wanted to serve us. Staff were rude. The buffet was not good either. Would not recommend this hotel.
from
Submitted on 12-11-2016
After looking forward to a spa day & high tea we were so disappointed with the service & it was the worst afternoon tea I think I've ever had. We waited 50 minutes to be given our drink & 1 hour & 30 minutes for our food. It was awful. There were no cakes & pastries just small chocolates & stale sandwiches. We complained & the chef came out who was very sarcastic he made us feel like he was giving us complementary cakes. We should of had pastries & fruit cake also but we were so shocked we left.... Read more
from Walsall
Submitted on 13-11-2016
First of all the afternoon tea was ok but what led up to having it was not ! My friend had booked our time at 2.30 When we arrived it appeared that no one was expecting us. No table was laid ready for us. We were shown into the drawing room but then told it was full and could we go in the bar? There was a wedding on so the bar was noisy . We sat there for a few minutes and decided to go back to the drawing room and sat on one of the empty settees. Staff did come and lay us a table and we eventu... Read more
from
Submitted on 13-11-2016
I booked a spa package at the hotel and stayed on Saturday night with a friend. Overall we had a really nice stay and it was very good value for money. Good points: The room was lovely - very big and clean and overlooking the lake. Also very quiet despite there being two weddings and a charity party! Dinner was really nice and a full menu choice despite being a on spa package. Breakfast and afternoon tea were also really good. The treatments were fantastic and the treatment rooms and spa relaxat... Read more
from Glasgow
Submitted on 16-11-2016
This was our third visit. The setting is fantastic. The food is great and the service is first class. Each time we visit, the room just gets better, but I can't imagine it can get any better than the room we had this time. It was superb.
from
Submitted on 17-11-2016
Paid for a 2 night spa break. 4/5 stars because no spa gift in my room (part of spa break), no robe and slippers (part of spa break), miniature croissants for breakfast (who eats mini croissants?!), dodgy tv (tv guide didn't work).everything else delightful and would definitely come again! Could have bigger grounds - not much place to walk
from Shrewsbury, United Kingdom
Submitted on 18-11-2016
Having visited the Hotel twice in the matter of a week I wish to share my experience ,I attended friends wedding last Saturday and a Stadco retirement yesterday ...Saturday very busy ,staff seemed a little under pressure ,food a little bit to be desired for a 4* property, bland and unappealing both wedding breakfast and buffet... The guy behind the bar ,Ekky ,I believe ...who was also on duty yesterday was spot on ..worked as fast as he could and communicated with those waiting..and still manage... Read more
from Manchester, United Kingdom
Submitted on 20-11-2016
Arrived here today and wondered what we would find after reading the reviews. Great friendly staff. Lovely ensuite room. Fantastic setting not far from Shrewsbury. The spa and thermal suite are fab. Pool not cold! Sauna and steam rooms lovely and warm. One a little too hot for me. Fabulous to have an ice room and snail shower with different settings. Have yet to eat but every thing else is great as far as we are concerned. All my anxieties about the hotel have gone now. Fingers crossed that t... Read more
from Shrewsbury, United Kingdom
Submitted on 20-11-2016
We stayed on a Sunday night and initially everything was perfect. A lovely room, friendly efficient service in the bar and a lovely dinner in the restaurant. It all went wrong the next morning when, just as we were about to shower (at 7.a.m) the power went off. Reception told us they were investigating but we heard nothing more. As we had to leave by 8.a.m. we had to dress without washing as there was no water and of course we could not have a hot drink - we had not planned to have breakfast... Read more
from
Submitted on 21-11-2016
We'd booked a break online which included a treatment in the spa, use of the spa facilities, dinner, bed and breakfast - all for just £209. We checked into our room at 2pm, which was a lovely size with a big bathroom. Then went straight for our massage - picked up robe, slippers and towels from the spa reception and then we both enjoyed a massage which lasted around 30 minutes. The spa has a chill-out room, where you can relax with a glass of water, then there is the sauna, steam room, ice room... Read more
from
Submitted on 22-11-2016
Attended a wedding last Saturday certainly wouldn't recommend this place for a wedding. We were cold all day, I sat in my coat to eat the very average wedding breakfast. The lamb was tough, we asked for some mint sauce but it came after we'd finished the meal. Prices at the bar were extortionate and there was a very unfriendly, snappy man behind the bottom bar. Wine, beer poor quality.
from
Submitted on 27-11-2016
We have stayed at the hotel several times and it has always been good. It's not overly expensive with comfortable rooms, good breakfast and a really nice pool and gym. We always get taxis in and out of Shrewsbury and eat out which does add to the cost but still always enjoyed our stay. Will definitely go again.
from stoke
Submitted on 29-11-2016
Just got back from the hotel and missing the food already .we had 3 nights here on a dinner bed breakfast deal and really enjoyed it I liked the fact that all the meals on the menu didn't have a silly supplement for a steak etc the room was excellent and warm and the pool and gym were very good as for the bar yes its expensive have you ever stayed in a hotel were it wasn't .As for faults I am been picky here I think someone has been around the hotel and nicked every sign they had telling you wer... Read more
from Chester, United Kingdom
Submitted on 03-12-2016
My wife and I spent a couple of days here to celebrate her birthday. We had a lovely large privilege room and while there were a couple of things wrong e.g. Main lightbulb not working, wardrobe door wouldn't open, these were put right immediately I reported them. There were a few hitches e.g. We had to walk in the open from our room to the main building for our meals which, as the temperature was freezing was a bit unpleasant. The lighting in the room was a bit too dim to read but that is proba... Read more
from Wrexham, United Kingdom
Submitted on 04-12-2016
We have had our work Christmas doo here twice now, although I've stayed here five times over the last 10 years I've never stayed in the schoolmasters house, the room seemed a bit bigger than standard and had a great telly which appeared to be 4k it was so clear. The leisure facilities are excellent, we took advantage of the pool, saunas, steam room and Jacuzzi to relax before the main event, it's all been recently refurbished and is great, there are also treatment rooms available at extra charg... Read more
TOP