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Mercure Tunbridge Wells Hotel

London, England, United Kingdom (LGW)

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Based on 771 reviews
Room & Rates
Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

1 Full Bed
258-sq-foot (24-sq-meter) room with city and resort views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior room with one king size bed

1 King Bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Twin Room, 2 Single Beds

2 Twin Beds
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Classic Room, 1 Double Bed

1 Full Bed
226-sq-foot (21-sq-meter) room with city and resort views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Twin Room, 2 Single Beds

2 Twin Beds
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite, 1 Double Bed

1 Full Bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room (Classic)

1 Full Bed and 1 Twin Bed
280-sq-foot (26-sq-meter) room with city and resort views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Double Room, 1 Double Bed with Sofabed

1 Full Bed and 1 Full Sofa Bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room, 2 Single Beds

2 Twin Beds
226-sq-foot (21-sq-meter) room with city and resort views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Privilege, One Double Bed

1 Full Bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

1 Full Bed
258-sq-foot (24-sq-meter) room with city and resort views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Tunbridge Wells Hotel
8 Tunbridge Road Pembury, Royal Tunbridge Wells, United Kingdom TN2 4QL

Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access and a hair salon.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 13.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-Out
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 771 reviews
from cowes isle of wight
Submitted on 01-17-2017
We could not off asked for a more helpful staff on the night we arrived, under not very good circumstances. The receptionists were so helpful and considerate, through out our stay. Had a minor problem with a door in our room,we mentioned it on our way out it was sorted when we returned,Great service.
from Avoca, Ireland
Submitted on 01-16-2017
Ours was a visit to see a brother in the hospital next to the hotel. We shown great support kindness and compassion by the hotel staff. They were great in providing information services and directions that we needed. Well done.
from Maidstone, United Kingdom
Submitted on 01-16-2017
Came here for a family party and was astounded at being charged £10 for a pint of lager and a Disaronno. The pint came to £4.60 and the £5.40 was for a single shot of Disaronno and a "splash" of Diet Coke. A whole bottle of Diet Coke was just 40p more. While being clearly situated in Pembury, located next to Pembury Hospital, this hotel has delusions of grandeur calling itself Mercure Royal Tunbridge Wells where a mark up like this would be expected. If booking a private party, please facto... Read more
from Uk
Submitted on 01-09-2017
My husband and I were welcomed warmly at Reception in the 'Oast House' area. We booked a Privilege room and the first floor room was as quiet and comfortable as we hoped it would be (the only reason I didn't give full marks is that the walls were very stained and marked - but perhaps room 251 is earmarked for decoration soon?). We chose to eat in the restaurant, and we were glad to have done so. The staff were attentive, the food was delicious, as was the wine. The bed was so comfy and cos... Read more
from Bexhill-on-Sea, United Kingdom
Submitted on 01-06-2017
We wanted a hotel in Tunbridge Wells for one night with other family members as we were having a late Christmas Day in a restaurant in Langton Green. Another family member booked this hotel first and presumed it was Tunbridge Wells as it is advertised as Mercure Tunbridge Wells. I had no choice but to book this hotel as well. However it is extremely deceiving as this hotel is not in Tunbridge Wells at all. It is actually in Pembury so it is a drive away from Tunbridge Wells. The restauran... Read more
from Bude, United Kingdom
Submitted on 01-04-2017
We booked in to The Mercure, Tunbridge Wells at the very last moment in late December. The initial plan was to stay for three nights during the arrival of our grandchild. We ended up adding a night or two at a time and eventually stayed for eleven nights. The staff, without exception, are all charming, friendly and very helpful. It would not be fair to name individuals on Trip Adviser. The rooms and hotel in general are very comfortable although there are a few signs of a need for a little TLC, ... Read more
from Hebden Bridge, United Kingdom
Submitted on 12-31-2016
A lovely hotel with excellent facilities. Some parts of the bathroom decor looked a little bit tired (skirting needed sorting out) but this in no way detracted from the actual stay. We did have difficulty with the electronic room key working intermittently. When I mentioned this at checkout in the morning I was advised that even a mobile phone in a pocket can deliver-activate the system and that I should have been warned about this at check in. This was the only downside to send n excellent stay... Read more
from
Submitted on 12-29-2016
We stayed for one night only. The staff were all really friendly and helpful although when we checked out there and as no one to be seen so we just left keycard on the desk. We had an evening meal and the food was delicious, we didn't have to wait long and it wasn't too pricey. Bar prices were reasonable. The bed was comfortable enough but the PILLOWS were terrible. The other drawback was a very noisy cistern in the bathroom. Room was clean and had everything you needed but not the most up-to-da... Read more
from Lucerne, Switzerland
Submitted on 12-05-2016
There Mercure is not a bad hotel, that would be unfair. But it is not that special either. For starters it is right next to the busy A21 and just outside a busy intersection - the noise does not at all disturb but somehow a touch disappointing when you read about an old converted Oast house at its core...somehow you imagine this place to be more peaceful in terms of its surroundings.....it is also not especially close to Tunbridge Wells so do not stay here expecting an easy trip into town. Bac... Read more
from Bexleyheath, United Kingdom
Submitted on 12-04-2016
We stayed at the hotel as part of a red letter experience and after having a lovely time in Tunbridge Wells and going for dinner at the vineyard (highly recommend) we came back to the hotel which I'm sure had Bazil Fawlty in the management somewhere. We thought we would have a drink at the bar which to be honest may as well have been a mini bar with the drinks on offer. The bat was cold with all the doors open due to 2 functions being held (key point). After just one drink we decided to go back ... Read more
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