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Crowne Plaza Reading

London, England, United Kingdom (LHR)

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Based on 861 reviews
The red-brick Crowne Plaza Reading hotel overlooks a peaceful stretch of the River Thames.
Room & Rates
DELUXE ROOM - Crowne Plaza Reading - 1

DELUXE ROOM

When you arrive we will do our best to meet your room bed type and smoking preferences these are subject to availability and cannot be guaranteed 
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STANDARD ROOM - Crowne Plaza Reading - 2

STANDARD ROOM

When you arrive we will do our best to meet your room bed type preferences. These are subject to availability and cannot be guaranteed.
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1BD EXECUTIVE NONSMOKE - Crowne Plaza Reading - 3

1BD EXECUTIVE NONSMOKE

  • Riverfront
  • Flat Screen TVs
  • Club Lounge
  • Complimentary Breakfast, Drinks and Snacks
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1BD WITH SOFA BED NONSMOKE - Crowne Plaza Reading - 4

1BD WITH SOFA BED NONSMOKE

  • Spacious Work Desk and Office Chair
  • Aromatherapy Spray
  • Wireless Internet
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1 DBL BED NONSMOKE - Crowne Plaza Reading - 5

1 DBL BED NONSMOKE

  • Spacious Work Desk
  • Aromatherapy Spray
  • Wireless internet
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1BD MOBILITY ACCESSIBLE TUB NOSMOKING - Crowne Plaza Reading - 6

1BD MOBILITY ACCESSIBLE TUB NOSMOKING

  • Grab Rails and Emergency Pull Cords
  • Interconnecting Rooms are Available
  • Widened Doorways
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2BD EXECUTIVE NONSMOKE - Crowne Plaza Reading - 7

2BD EXECUTIVE NONSMOKE

  • Riverfront
  • Flat Screen TV
  • Club Lounge
  • Complimentary Breakfast, Drinks, and Snacks
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2 SGL BD 2 PERS NONSMOKE - Crowne Plaza Reading - 8

2 SGL BD 2 PERS NONSMOKE

  • Spacious Work Desk and Office Chair
  • Aromatherapy Spray
  • Wireless Internet
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EXECUTIVE SUITE NONSMOKE - Crowne Plaza Reading - 9

EXECUTIVE SUITE NONSMOKE

  • Separate Lounge and Dining Area
  • 24 hour In Room Dining Menu
  • Private Balcony Overlooking the Thames
  • Club Lounge
  • Complimentary Breakfast, Drinks, and Snacks
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Crowne Plaza Reading
Caversham Bridge Richfield Avenue, Reading, United Kingdom RG1 8BD

Location

Crowne Plaza Reading is a business-friendly hotel located in central Reading, close to Reading Museum and Town Hall, Reading Abbey Ruins, and University of Reading. Additional points of interest include Mapledurham House and Watermill and Madejski Stadium.

Crowne Plaza Reading is 1 hour\'s drive from central London. You can leave your vehicle in our complimentary car park and stroll 15 minutes to Reading rail station, where trains zip to London Heathrow Airport in 20 minutes and central London in 30 minutes. Flirt with the latest fashions at The Oracle mall in Reading town centre or treat the family to escapades at Thorpe Park or LEGOLAND Windsor theme parks. 

Resort Details

Nestled among trees on the banks of the River Thames, you\'ll findCrowne Plaza Reading an elegant retreat primed for business success, lavish banquets and a strategic base for unlocking London. If you\'re here with family, for a seminar or wedding, leave a gap for some me-time in our sumptuous Leisure Club, with its infinity-effect pool, sauna and 5 luxury treatment rooms.

Crowne Plaza Reading features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. This 4-star property has a business center and offers small meeting rooms, a meeting/conference room, and secretarial services. Wireless Internet access is available in public areas. This Reading property has event space consisting of conference/meeting rooms and exhibit space. The property offers a roundtrip airport shuttle (surcharge). Guest parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and laundry facilities.

Accommodation Details

122 air-conditioned guestrooms at Crowne Plaza Reading feature minibars and coffee/tea makers. Bathrooms feature bathrobes and hair dryers. High-speed Internet access is available. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Satellite television is provided. Rooms also include safes and windows that open. Housekeeping is offered daily and guests may request in-room massages.


Based on 861 reviews
from St Albans
Submitted on 19-05-2016
Really faultless for a business meeting. Meeting rooms open out to the river, and views of bridge. My room had a balcony with river views too. Am ashamed to say I had low expectations of a Reading stay... Crowne Plaza blew that away. First class service and amenities.
from Camberley, United Kingdom
Submitted on 21-05-2016
The hotel is a corporate soulless place, the rooms good sized and comfortable, the hotel staff friendly... But... We booked a quiet room with city view and ended up with view of the roof and satellite dishes and the constant noise of water running and the water cylinder filling up... Not impressed!
from Greater London, United Kingdom
Submitted on 21-05-2016
How lovely and well located is this wonderful hotel. A lovely dinner, so reasonably priced! And then taking a walk by the riverside Enjoyable evening had by all indeed! The room was comfortable Breakfast was superb too Thanks for an delightful stay!
from Carlisle, United Kingdom
Submitted on 25-05-2016
The hotel was easy to find, but the car park is not attached and there are only a few disabled spaces immediately outside the entrance. However this is a minor observation as the hotel and its facilities are superb. The staff were friendly and very helpful, our room was lovely,(although overlooked the adjacent car park!) but the provision of a complimentary fluffy white dressing gown made up for this. The bed was sooooo comfortable I did not want to get up! Breakfast was a veritable feast with... Read more
from
Submitted on 25-05-2016
I did not try wifi. It was one of those where you log In and get the standard wifi free but if you need more substantial they have 2 levels. The room was standard and I had no problems at all very comfortable. Included a fridge. There wasn't a 3 pin socket next to the bed. I ate in the restaurant which I enjoyed but was a little pricy. The staff were all very nice but I don't think the kitchen staff paid enough attention to the order instructions. Unless there were language problems. Any how it ... Read more
from London, United Kingdom
Submitted on 29-05-2016
I have just enjoyed a very brief stay at the Hotel and found it superb. Firstly its location is virtually on the Thames . The staff both on Reception and later in the Bar and informal restaurant were extremely friendly and helpful. I had a wedding reception to attend just across the Caversham Bridge and could see each venue from the other. Whilst Reading itself is a very mixed area, Caversham is most pleasant with numerous Pubs and Bars all within walking distance from each other. The Hotels' ... Read more
from Nottingham, United Kingdom
Submitted on 30-05-2016
My husband an I stayed there for the night after a rugby match in Twickenham. This hotel was in a very convenient location as it was only a 15 minute walk to the train station and into the town centre. The staff were really friendly and its got a lovely lake behind the hotel which we took a walk round in the evening. The breakfast was really nice! A great variety of foods and it was a great quality and really tasty. Our room was nice. The only problem we had with the room is that our shower was ... Read more
from Gloucester, United Kingdom
Submitted on 31-05-2016
We stayed here the night after a rugby match in Twickenham. This is the second time we've done this and is ideal. We left the car at half 8 in the morning in the hotel car park and walked 10 mins to the station. Checked-in at about half 7 the same evening. Good rooms with a great tea tray, quality toiletries, adequate wifi and comfy bed. The room has an ironing board, safe and a hairdryer. Restaurant is good with a nice selection of wines and food - a little corporate but this is the target mark... Read more
from London
Submitted on 03-06-2016
I cannot recommend this hotel enough to do it justice! I stayed at the Crowne Plaza Hotel as a party of 4 in 2 double rooms for 1 night and had a fabulous stay. The staff were really helpful, friendly and a credit to the hotel. Our rooms were nicely decorated, the bed very comfortable and we were lucky enough to have a lovely view of the river from our window. The hotel foyer and bar are light, airy and modern, we particularly liked the comfy chairs in the bar which we jumped into for a nig... Read more
from London, United Kingdom
Submitted on 05-06-2016
Arrived on a Friday evening, went into a lovely room over looking river, changed and went down to the club room, where we had drinks and some wonderful nibbles. I have to say the young Lady that served our drinks ( Maria ) is a real credit to this hotel. Only down fall was in the room we had you could hear the " thump thump thump " of " music" till the small hours!! I used the pool on both mornings which is absolutely fabulous . Will be back in September.
from Manchester, United Kingdom
Submitted on 08-06-2016
One of the better Crowne Plazas, in my experience - and they can vary quite wildly, usually down to the staff. This one is at Caversham Bridge, in Reading, right next to the River Thames and there are pleasant walks along the riverside from the hotel. It is 10 minutes?? walk from the main railway station, so easy to get to. The hotel is modern in styling and was once, many years ago, a Holiday Inn. It has had the necessary bells and whistles added to make it into a Crowne Plaza and the rooms ... Read more
from London, United Kingdom
Submitted on 15-06-2016
Pro: The position on the Thames is brilliant. Fabulous walks from the hotel along the river. Get a river view room if you can. Parking is free. Good breakfast. Lovely warm swimming pool. All very clean. Con: The road outside is busy. Rooms not made up until afternoon.
from
Submitted on 19-06-2016
Stayed here for our annual Ascot trip, wonderful hotel and rooms are closely, nice view over the river. We where quite a big group so I would say if there's a few of you, let them know in advance if you want to eat so they can be prepared! My stay was topped by Jorge, so helpful, friendly, funny - just fab!!! Thanks Jorge x
from queensland
Submitted on 19-06-2016
Appeared to be business hotel, staff were Nice and friendly. Our booking included lounge from 6 to 8 p.m. Nibbles and drinks. When we went in was pretty full and girl suggested we take a drink and sit out in other lounge. Defeated purpose so we sat and shared chairs with others, obviously a group. Come close to 8 and girl topped up others drinks from group and they even took unopened drinks with them and food. We didn't get same courtesy. Rest in dining room ect were good. Same food all day. Not... Read more
from Lusaka, Zambia
Submitted on 20-06-2016
We had an overnight here, arrived quite late and left straight after breakfast. I wished we could have stayed a couple of days as the rooms were very comfortable, the position right next to the river is fantastic and the staff very helpful. Town and restaurants a very short walk away too. The hotel offers nice extras such as your morning paper of choice, aromatherapy kit for a restful sleep and a nespresso pod machine (with 2 capsules). I would happily return to this hotel for a longer stay.
from
Submitted on 23-06-2016
Lovely hotel overlooking the river and theres a patio area out side to sit and have a coffee and watch the ducks and swans. The room was lovely clean and modern. Breakfast was nice with a good choice. Theres a secure carpark
from North Yorkshire, United Kingdom
Submitted on 27-06-2016
Hotel looks nice and most of the staff were very helpful. Quiet room was the noisiest I have stayed in for some time - even with the A/C turned off. Rumbling sound from somewhere. Supposed to be a quiet room ... NOT. Breakfast was excellent (but no black pudding) but hotel restaurant was quite poor for evening meals, made a hash of a fillet steak which was sinewy and under-cooked (asked for Medium Rare, pink, no blood). It had enough blood oozing out it could have had a pulse. Restaurant is try... Read more
from Buxton
Submitted on 28-06-2016
Visited for a family wedding, not held at the Hotel. The staff couldn't have been more welcoming and helpful. The pool in the leisure centre is amazing, a bit longer than most hotel pools. The rooms are reasonably sized and have iron and ironing board, hair dryer and fridge. Lots of big fluffy towels in the bathroom and towelling bath robes Breakfast both mornings was good, didn't get the cooked to order menu on the Sunday morning though, guess this was because of reduced staffing. Didn't matt... Read more
from
Submitted on 30-06-2016
A beautiful serene located hotel overlooking the river Thames.A calm and pleasant stay relaxing seeing the swans and the ducks swim by.The breakfast is a good spread.good service.nice location with a just few min walk from the city center.
from Southampton, United Kingdom
Submitted on 30-06-2016
Attended an awards function last month and found the Hotel extremely welcoming and comfortable. Superb and ample parking facilities, very central to the town centre. The room was spacious, clean and full of all amenities for an overnight stay. Friendly staff and the breakfast was great quality, it was a bonus that the sun was shining so enjoyed breakfast outside overlooking the river. This would be the first hotel I would look out for if I had to visit Reading again.
from Crowborough, United Kingdom
Submitted on 03-07-2016
Thank you for a lovely stay. Hotel is first class, The room was so comfortable. First hotel for along time that was quite and you have no knowledge of residents in other rooms. Bathroom was a high standard and spotless. The staff were so helpful especially Farrukh who greeted us on arrival and sorted our luggage , (he even arranged good weather for our trip To Henley Regatta) seriously he was extremely helpful and welcoming. Breakfast was first class and so much choice and an extra advantage w... Read more
from Wigan
Submitted on 05-07-2016
Stayed here for 2 nights, the rooms are well appointed and clean. The public areas have lovely, comfortable chairs. The restaurant is more like a bistro but the food is good. Breakfast is a buffet, again plenty of choice. Maria in the restaurant is lovely, well organised & friendly. Good place to stay in an unknown area!
from Iwerne Minster, United Kingdom
Submitted on 05-07-2016
My wife and I stayed here on the night of 30 June 2016. The room and facilities and position were average for a Holiday Inn type hotel and the staff were all friendly and helpful. The assistant Manager Marco was the best part of our stay. Otherwise our experiences were poor to bad and we would rate the hotel 2-3 stars and to be grossly overpriced. The single lift was full of rubbish, it took 20 minutes to bring up our luggage to the room (the hotel was not busy); there was no hot water in the ro... Read more
from Braunton
Submitted on 05-07-2016
reception staff were very helpful and attentive to our requests, the bar and dining area were very clean and food was very good..the rooms were clean and the beds comfortable..only a small moan would be it could do with some maintenance, especially the gutters which overflow during rain making a lot more noise than otherwise would have..great location close to the Thames..
from Plymouth, United Kingdom
Submitted on 05-07-2016
The CP Reading is an older hotel which is so well placed with the river Thames outside - lovely. With a short walk from the station and London / Heathrow not far away it makes loads of sense as a base to stay. It is in need of a full refit to come into the 21st Century with its rather dated decor but it is clean, very well maintained and the staff are excellent. I wouldn't hesitate to recommend it. I was upgraded as a Spire Elite member and enjoyed an Executive river view room and with this ca... Read more
from Tendring, United Kingdom
Submitted on 08-07-2016
I stayed here for a long weekend with my husband whilst visiting relatives. It was a very pleasant stay in a large room with a nice bathroom and plenty of storage. The staff were all helpful and attentive, the room was spotless and the only flaw was that the restaurant had a very limited vegetarian choice. The hotel car park is across a road and through a gate so you may need an umbrella! The hotel is in a good location within easy walking distance of the city centre so getting a meal there was... Read more
from Gloucester, United Kingdom
Submitted on 10-07-2016
We have stayed at this hotel on many occasions as its in a beautiful place the foods been great along with the staff. This trip was just to have a relax without the children I was a bit annoyed at paying the same price for a deluxe room as we would of done for the suite!!! Well the stay stated of great with a swim in there beautiful pool be carful though as u could slip and break your neck !! It's tile flooring which when wet makes u slip ! And great steam room and other bits. So we booked a tab... Read more
from
Submitted on 10-07-2016
Check in was prompt and efficient. The basics were explained, i.e. where the lifts were, breakfast times, pool opening times etc. But nothing above and beyond what you would get in a budget hotel. The room itself was a major disappointment. We could have stayed in a premier inn or holiday inn express for the same room and paid half the price. It was cool, if not cold due to the air conditioning. The room had blackout curtains which was useful. The bathroom was tiny, with a shower over the bat... Read more
from United States
Submitted on 10-07-2016
Nice hotel with lovely location overlooking Thames. Stroll along river banks from hotel. Friendly helpful staff. Clean room and linens. Beds not so very comfortable. Restaurant food is OK . Lots of parking. Well situated next to downtown Reading. Would stay here again.
from Berkshire
Submitted on 13-07-2016
We visit this hotel for a meal about every six weeks and are generally very pleased with the standard of the food. Last Saturday we ordered bread to start with Balsamic vinegar and oils - four white bread rolls obviously baked straight out of the freezer. We both then had a steak meal with tomatoes and rocket - chips are now an extra charge. For this extra charge we had skin on skinny fries that looked and tasted like oven chips, they are obviously cutting costs where previously the chips were e... Read more
from Greater London, United Kingdom
Submitted on 18-07-2016
Fantastic venue, Fantastic location, clean and well presented room, great bed and TV, free WIFI for members, courteous and attentive staff, almost everything catered for. So why 3x stars and not 4... Well, it's the little things which spoiled an otherwise great stay. 1. We were told our late check-out was going to be at 3pm and only found out when cleaning staff were knocking on our door, that that was not the case. Reception staff were happy to extend us till 2pm, but that still left us rushe... Read more
from Wokingham, United Kingdom
Submitted on 18-07-2016
This is only a review of the restaurant not of the rest of the hotel. We wanted a lunch in the cool of air conditioning as it was a rare hot day in England. We ordered two lunches. Both arrived in good time but both were wrong and were sent back. My chicken was dry and overcooked. My wife's meal pretty uninspiring. The hotel did discount the meal as an apology but the meal was also marred by workmen taking apart some steps in the restaurant so a nice quiet lunch was neither nice nor quiet.
from
Submitted on 19-07-2016
I've eaten in the restaurant twice before. First time food was excellent. Second time it was sooo bad I had to send my main back. 45 minutes for it to arrive back whilst my husband had to eat his before it was ruined. So not a romantic meal. So one good, one bad meal. We thought we'd meet up with some friends there for a drink and then have some dinner....BUT... I was appalled at the attitude of the staff! Whilst they were happy to serve us, there disrespect and blatant dislike for their fello... Read more
from
Submitted on 22-07-2016
My daughter and myself visited today for afternoon tea , the hotel has only been serving afternoon tea for the last three weeks . We sat outside which was a nice change , we were served our pots of tea first , it was quite a time till our food arrived . It was worth the wait , ham and mustard , tuna mayo , egg mayo and cheese and pickle sandwiches . Scones , clotted Cream and jam and selection of cakes . Definitely worth the £10 per person and lovely to have tea watching the swans and boats o... Read more
from Winchester, United Kingdom
Submitted on 26-07-2016
This is a great hotel just 10-15 walk from the station Gym and pool Friendly staff Clean corridors and rooms The river view balcony rooms are lovely Didn't have dinner Exec lounge complimentary snacks and drinks in the evening is very sociable Nice walk along the Thames from the back Easy walk to lots of Caversham restaurants Been before Would come back !
from Leicester, United Kingdom
Submitted on 27-07-2016
We stayed one night at the Crowne Plaza as we had a wedding to attend in Reading the following day. The hotel is set right by the river and has large balconies giving a very nice view. You can step out of the hotel and walk right along the river and into the town centre just a few minutes away. Plenty of nearby restaurants to choose from, we went to Quattro a lovely Italian. The rooms are clean, large and well presented, with air conditioning and very comfortable beds. Service was good all staff... Read more
from Bath, United Kingdom
Submitted on 05-08-2016
Spacious, clean and fairly well equipped rooms. Staff really friendly and helpful. Location is great, backing on to the Thames; perfect for an early evening walk or run, with Caversham just over the bridge and Reading town centre ten mins away. Bar not open 24hrs, but there is a 24hr garage with off license over the road, if you find yourself returning in the early hours looking for a nightcap. Also, quick and easy 5-10 min walk to Reading station, especially given the newer north side entrance ... Read more
from Liverpool, United Kingdom
Submitted on 07-08-2016
This hotel is excellent, staff very friendly, nothing to much effort, excellent information passed on by staff, very nice room, free Wi-Fi, secure free, parking nice swimming pool and health spar, food excellent, both evening and breakfast.
from Chantilly, Virginia
Submitted on 09-08-2016
I stayed for 10 nights during a transition to move overseas. First the good stuff: - The fitness center is so well-equipped, I canceled my local gym membership early because the hotel had more than what I needed. - I was upgraded to an executive room which had a gorgeous view and a balcony. - The breakfasts were very well stocked and the staff was pleasant and helpful. Now the bad (and the frightening): - While the view was gorgeous, it was a very noisy location. - The balcony was filthy wh... Read more
from Reading, United Kingdom
Submitted on 09-08-2016
Our wedding was held here in August 2016, and I have nothing but great things to say about the hotel, the staff, the service, the location and the organisation. The wedding guests and ourselves were looked after immaculately from start to finish. Luisa and Lyndsey did a great job in ensuring everything ran smoothly from start to finish. The waiters, bar staff, concierge all did a great job and nothing was too much trouble, all our friends and family had nothing but compliments about everyone in... Read more
from high wycombe
Submitted on 09-08-2016
It's not untypical to meet in a hotel for a business meeting. This one is pretty good better than most, secure parking , lots of comfy chairs non intrusive relatively quite and goods amenities such as wifi access(easy) coffee((Starbucks) lunch menu simple range through to a more refined one. Easy to get to from central Reading (train station is 8 minutes walk) and m4 15 minutes. It has a gym and it sits next to the Thames which makes it very pleasant.
from Brasschaat, Belgium
Submitted on 10-08-2016
Was one night in the hotel and a basic room which was in great order. Liked the location, especially the outdoor terrace is great with a view over the Thames. There is an onsite gym with swimming pool in the building where guest have free access too. Good big pool, so feels great to go for a swim. In the evening and morning all staff was very helpful and friendly with any advice. They offer a wide variety for breakfast which is in top order Only thing that bothered me is that in the lounge area ... Read more
from London, United Kingdom
Submitted on 11-08-2016
The room was very well done, simple but felt like good quality. The staff were all helpful and friendly as I recall. The breakfast I was very impressed with. My only real issue is the dinner. For one thing you are sat in a massive hallway. I had a view of the reception desk and people coming and going. The food was the blandest most boring food any of us have tasted in a long time. I ordered a peri chicken burger. the burger was slightly over done and had no flavour whatsoever, no heat, it barel... Read more
from Dubai, United Arab Emirates
Submitted on 17-08-2016
We stayed 3 nights are 4 days in Crown Plaza, Reading. Rooms are good & some kind of specious. Bed is comfortable. Bathroom flush was horrible though. Very very hard to press for kids. Why cant you change it to something easy & common? Location is just SUPERB. Pink Bus (24) comes directly from the city centre - what else needed! Reception staffs are very helpful (Mr. Italian - forgot your name though). He helped me from arranging a taxi to finding sight seeing suitable for my kid. Breakfast ... Read more
from Arkholme, United Kingdom
Submitted on 26-08-2016
We came down to Reading for a funeral and we had a pleasant stay at this hotel. What's more we had the wake of our funeral here. The food fo this unhappy event chered all the guests up and I am very grateful to all the staff who set it up, so thank you.
from Woking, United Kingdom
Submitted on 31-08-2016
Good location right by the river Thames and Reading Boat club with secure parking and bright and airy public rooms. Staff friendly and helpful. Dislike new introduction of cups with no saucers for afternoon tea. Absolutely daft and we are not America but English and there is no where to put tea spoons. Distracts from the standard this place purports to be unfortunately.
from Bath, United Kingdom
Submitted on 03-09-2016
The room was good , good swimming pool. The staff could have been more friendly . This was also the first time we were refused club facilities which we've were accustomed to having in other crowne plaza hotels. Not the same welcome that we received at the Nottingham crowne plaza
from UK
Submitted on 03-09-2016
One night stay. Wasn't aware it clashed with Reading festival. Parked in the hotels other secure car park as the area was packed and security around the area. Pleasant check in and recognised as IHG member. First floor room was clean and tidy with welcome air con. Normal breakfast fare and noticed that the restaurant had been refurbished. Again pleasant staff in the morning. Was convenient to where I needed and on this occasion cheaper than the Hilton.
from Karalee, Australia
Submitted on 08-09-2016
We were looking for somewhere upmarket to stay for our last night in England before we flew home. .The website is poor so we decided to ring. The girl who answered with a thick accent asked us to hold on which we did for ages only for her to come back and say the Manager had left and there was no one to take our booking so could we ring back in the morning.
from Dartford, United Kingdom
Submitted on 14-09-2016
Well staffed and a good staff. They well trained and very obliging. We had a really nice room and it was clean, we overlooked the river and Caversham Bridge. The bar was quite nice and they served a good breakfast, we did not eat dinner because we went out to lunch. The room was very comfortable and it was nicely appointed.
from Leeds, United Kingdom
Submitted on 15-09-2016
This is a nice hotel to be in. Very close to the station but from the rear end not from the front end. Very friendly staffs and great variety of breakfast. Everything you wish for has it in this hotel.
from london
Submitted on 19-09-2016
My partner and I spent a very pleasant 3 nights at this modern hotel. It was a birthday treat for my partner. The staff are very friendly and helpful. The manager was kind enough to request a bottle of wine be sent to our room as a birthday treat! A lovely touch! As we entered inside the foyer we found it welcoming with beautiful decor. At the rear of building it overlooks the thames. A very nice view! Our room was a modern standard double and it was fine for our short break but would of pref... Read more
from London, United Kingdom
Submitted on 19-09-2016
This hotel has a beautiful setting on the river and great staff who are very helpful. The rooms are lovely as are the conference facilities. The only let down is the restaurant for lunch and dinner choices.
from London, United Kingdom
Submitted on 20-09-2016
Enjoyed my weekend here - far enough away from reality to feel like a break but within walking distance (20 mins) of town centre and shops. River walk lovely in both directions from the hotel, bar/restaurant had a calm atmosphere and the spa was wonderful - so relaxing. Staff were friendly and accommodating - they couldn't do enough for us. Found the room a little small and cramped - would book a larger room next time. View of the roundabout not the best but couldn't be helped (try to pay more f... Read more
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