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Crowne Plaza Reading

London, England, United Kingdom (LHR)

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Based on 901 reviews
The red-brick Crowne Plaza Reading hotel overlooks a peaceful stretch of the River Thames.
Room & Rates
DELUXE ROOM - Crowne Plaza Reading - 1


When you arrive we will do our best to meet your room bed type and smoking preferences these are subject to availability and cannot be guaranteed 
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STANDARD ROOM - Crowne Plaza Reading - 2


When you arrive we will do our best to meet your room bed type preferences. These are subject to availability and cannot be guaranteed.
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1BD EXECUTIVE NONSMOKE - Crowne Plaza Reading - 3


  • Riverfront
  • Flat Screen TVs
  • Club Lounge
  • Complimentary Breakfast, Drinks and Snacks
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1BD WITH SOFA BED NONSMOKE - Crowne Plaza Reading - 4


  • Spacious Work Desk and Office Chair
  • Aromatherapy Spray
  • Wireless Internet
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1 DBL BED NONSMOKE - Crowne Plaza Reading - 5


  • Spacious Work Desk
  • Aromatherapy Spray
  • Wireless internet
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  • Grab Rails and Emergency Pull Cords
  • Interconnecting Rooms are Available
  • Widened Doorways
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2BD EXECUTIVE NONSMOKE - Crowne Plaza Reading - 7


  • Riverfront
  • Flat Screen TV
  • Club Lounge
  • Complimentary Breakfast, Drinks, and Snacks
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2 SGL BD 2 PERS NONSMOKE - Crowne Plaza Reading - 8


  • Spacious Work Desk and Office Chair
  • Aromatherapy Spray
  • Wireless Internet
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EXECUTIVE SUITE NONSMOKE - Crowne Plaza Reading - 9


  • Separate Lounge and Dining Area
  • 24 hour In Room Dining Menu
  • Private Balcony Overlooking the Thames
  • Club Lounge
  • Complimentary Breakfast, Drinks, and Snacks
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Crowne Plaza Reading
Caversham Bridge Richfield Avenue, Reading, United Kingdom RG1 8BD


Crowne Plaza Reading is a business-friendly hotel located in central Reading, close to Reading Museum and Town Hall, Reading Abbey Ruins, and University of Reading. Additional points of interest include Mapledurham House and Watermill and Madejski Stadium.

Crowne Plaza Reading is 1 hour\'s drive from central London. You can leave your vehicle in our complimentary car park and stroll 15 minutes to Reading rail station, where trains zip to London Heathrow Airport in 20 minutes and central London in 30 minutes. Flirt with the latest fashions at The Oracle mall in Reading town centre or treat the family to escapades at Thorpe Park or LEGOLAND Windsor theme parks. 

Resort Details

Nestled among trees on the banks of the River Thames, you\'ll findCrowne Plaza Reading an elegant retreat primed for business success, lavish banquets and a strategic base for unlocking London. If you\'re here with family, for a seminar or wedding, leave a gap for some me-time in our sumptuous Leisure Club, with its infinity-effect pool, sauna and 5 luxury treatment rooms.

Crowne Plaza Reading features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. This 4-star property has a business center and offers small meeting rooms, a meeting/conference room, and secretarial services. Wireless Internet access is available in public areas. This Reading property has event space consisting of conference/meeting rooms and exhibit space. The property offers a roundtrip airport shuttle (surcharge). Guest parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and laundry facilities.

Accommodation Details

122 air-conditioned guestrooms at Crowne Plaza Reading feature minibars and coffee/tea makers. Bathrooms feature bathrobes and hair dryers. High-speed Internet access is available. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Satellite television is provided. Rooms also include safes and windows that open. Housekeeping is offered daily and guests may request in-room massages.

Based on 901 reviews
from St Albans
Submitted on 19-05-2016
Really faultless for a business meeting. Meeting rooms open out to the river, and views of bridge. My room had a balcony with river views too. Am ashamed to say I had low expectations of a Reading stay... Crowne Plaza blew that away. First class service and amenities.
from Camberley, United Kingdom
Submitted on 21-05-2016
The hotel is a corporate soulless place, the rooms good sized and comfortable, the hotel staff friendly... But... We booked a quiet room with city view and ended up with view of the roof and satellite dishes and the constant noise of water running and the water cylinder filling up... Not impressed!
from Greater London, United Kingdom
Submitted on 21-05-2016
How lovely and well located is this wonderful hotel. A lovely dinner, so reasonably priced! And then taking a walk by the riverside Enjoyable evening had by all indeed! The room was comfortable Breakfast was superb too Thanks for an delightful stay!
from Carlisle, United Kingdom
Submitted on 25-05-2016
The hotel was easy to find, but the car park is not attached and there are only a few disabled spaces immediately outside the entrance. However this is a minor observation as the hotel and its facilities are superb. The staff were friendly and very helpful, our room was lovely,(although overlooked the adjacent car park!) but the provision of a complimentary fluffy white dressing gown made up for this. The bed was sooooo comfortable I did not want to get up! Breakfast was a veritable feast with... Read more
Submitted on 25-05-2016
I did not try wifi. It was one of those where you log In and get the standard wifi free but if you need more substantial they have 2 levels. The room was standard and I had no problems at all very comfortable. Included a fridge. There wasn't a 3 pin socket next to the bed. I ate in the restaurant which I enjoyed but was a little pricy. The staff were all very nice but I don't think the kitchen staff paid enough attention to the order instructions. Unless there were language problems. Any how it ... Read more
from London, United Kingdom
Submitted on 29-05-2016
I have just enjoyed a very brief stay at the Hotel and found it superb. Firstly its location is virtually on the Thames . The staff both on Reception and later in the Bar and informal restaurant were extremely friendly and helpful. I had a wedding reception to attend just across the Caversham Bridge and could see each venue from the other. Whilst Reading itself is a very mixed area, Caversham is most pleasant with numerous Pubs and Bars all within walking distance from each other. The Hotels' ... Read more
from Nottingham, United Kingdom
Submitted on 30-05-2016
My husband an I stayed there for the night after a rugby match in Twickenham. This hotel was in a very convenient location as it was only a 15 minute walk to the train station and into the town centre. The staff were really friendly and its got a lovely lake behind the hotel which we took a walk round in the evening. The breakfast was really nice! A great variety of foods and it was a great quality and really tasty. Our room was nice. The only problem we had with the room is that our shower was ... Read more
from Gloucester, United Kingdom
Submitted on 31-05-2016
We stayed here the night after a rugby match in Twickenham. This is the second time we've done this and is ideal. We left the car at half 8 in the morning in the hotel car park and walked 10 mins to the station. Checked-in at about half 7 the same evening. Good rooms with a great tea tray, quality toiletries, adequate wifi and comfy bed. The room has an ironing board, safe and a hairdryer. Restaurant is good with a nice selection of wines and food - a little corporate but this is the target mark... Read more
from London
Submitted on 03-06-2016
I cannot recommend this hotel enough to do it justice! I stayed at the Crowne Plaza Hotel as a party of 4 in 2 double rooms for 1 night and had a fabulous stay. The staff were really helpful, friendly and a credit to the hotel. Our rooms were nicely decorated, the bed very comfortable and we were lucky enough to have a lovely view of the river from our window. The hotel foyer and bar are light, airy and modern, we particularly liked the comfy chairs in the bar which we jumped into for a nig... Read more
from London, United Kingdom
Submitted on 05-06-2016
Arrived on a Friday evening, went into a lovely room over looking river, changed and went down to the club room, where we had drinks and some wonderful nibbles. I have to say the young Lady that served our drinks ( Maria ) is a real credit to this hotel. Only down fall was in the room we had you could hear the " thump thump thump " of " music" till the small hours!! I used the pool on both mornings which is absolutely fabulous . Will be back in September.
from Manchester, United Kingdom
Submitted on 08-06-2016
One of the better Crowne Plazas, in my experience - and they can vary quite wildly, usually down to the staff. This one is at Caversham Bridge, in Reading, right next to the River Thames and there are pleasant walks along the riverside from the hotel. It is 10 minutes?? walk from the main railway station, so easy to get to. The hotel is modern in styling and was once, many years ago, a Holiday Inn. It has had the necessary bells and whistles added to make it into a Crowne Plaza and the rooms ... Read more
from London, United Kingdom
Submitted on 15-06-2016
Pro: The position on the Thames is brilliant. Fabulous walks from the hotel along the river. Get a river view room if you can. Parking is free. Good breakfast. Lovely warm swimming pool. All very clean. Con: The road outside is busy. Rooms not made up until afternoon.
Submitted on 19-06-2016
Stayed here for our annual Ascot trip, wonderful hotel and rooms are closely, nice view over the river. We where quite a big group so I would say if there's a few of you, let them know in advance if you want to eat so they can be prepared! My stay was topped by Jorge, so helpful, friendly, funny - just fab!!! Thanks Jorge x
from queensland
Submitted on 19-06-2016
Appeared to be business hotel, staff were Nice and friendly. Our booking included lounge from 6 to 8 p.m. Nibbles and drinks. When we went in was pretty full and girl suggested we take a drink and sit out in other lounge. Defeated purpose so we sat and shared chairs with others, obviously a group. Come close to 8 and girl topped up others drinks from group and they even took unopened drinks with them and food. We didn't get same courtesy. Rest in dining room ect were good. Same food all day. Not... Read more
from Lusaka, Zambia
Submitted on 20-06-2016
We had an overnight here, arrived quite late and left straight after breakfast. I wished we could have stayed a couple of days as the rooms were very comfortable, the position right next to the river is fantastic and the staff very helpful. Town and restaurants a very short walk away too. The hotel offers nice extras such as your morning paper of choice, aromatherapy kit for a restful sleep and a nespresso pod machine (with 2 capsules). I would happily return to this hotel for a longer stay.
Submitted on 23-06-2016
Lovely hotel overlooking the river and theres a patio area out side to sit and have a coffee and watch the ducks and swans. The room was lovely clean and modern. Breakfast was nice with a good choice. Theres a secure carpark
from North Yorkshire, United Kingdom
Submitted on 27-06-2016
Hotel looks nice and most of the staff were very helpful. Quiet room was the noisiest I have stayed in for some time - even with the A/C turned off. Rumbling sound from somewhere. Supposed to be a quiet room ... NOT. Breakfast was excellent (but no black pudding) but hotel restaurant was quite poor for evening meals, made a hash of a fillet steak which was sinewy and under-cooked (asked for Medium Rare, pink, no blood). It had enough blood oozing out it could have had a pulse. Restaurant is try... Read more
from Buxton
Submitted on 28-06-2016
Visited for a family wedding, not held at the Hotel. The staff couldn't have been more welcoming and helpful. The pool in the leisure centre is amazing, a bit longer than most hotel pools. The rooms are reasonably sized and have iron and ironing board, hair dryer and fridge. Lots of big fluffy towels in the bathroom and towelling bath robes Breakfast both mornings was good, didn't get the cooked to order menu on the Sunday morning though, guess this was because of reduced staffing. Didn't matt... Read more
Submitted on 30-06-2016
A beautiful serene located hotel overlooking the river Thames.A calm and pleasant stay relaxing seeing the swans and the ducks swim by.The breakfast is a good spread.good service.nice location with a just few min walk from the city center.
from Southampton, United Kingdom
Submitted on 30-06-2016
Attended an awards function last month and found the Hotel extremely welcoming and comfortable. Superb and ample parking facilities, very central to the town centre. The room was spacious, clean and full of all amenities for an overnight stay. Friendly staff and the breakfast was great quality, it was a bonus that the sun was shining so enjoyed breakfast outside overlooking the river. This would be the first hotel I would look out for if I had to visit Reading again.
from Crowborough, United Kingdom
Submitted on 03-07-2016
Thank you for a lovely stay. Hotel is first class, The room was so comfortable. First hotel for along time that was quite and you have no knowledge of residents in other rooms. Bathroom was a high standard and spotless. The staff were so helpful especially Farrukh who greeted us on arrival and sorted our luggage , (he even arranged good weather for our trip To Henley Regatta) seriously he was extremely helpful and welcoming. Breakfast was first class and so much choice and an extra advantage w... Read more
from Wigan
Submitted on 05-07-2016
Stayed here for 2 nights, the rooms are well appointed and clean. The public areas have lovely, comfortable chairs. The restaurant is more like a bistro but the food is good. Breakfast is a buffet, again plenty of choice. Maria in the restaurant is lovely, well organised & friendly. Good place to stay in an unknown area!
from Iwerne Minster, United Kingdom
Submitted on 05-07-2016
My wife and I stayed here on the night of 30 June 2016. The room and facilities and position were average for a Holiday Inn type hotel and the staff were all friendly and helpful. The assistant Manager Marco was the best part of our stay. Otherwise our experiences were poor to bad and we would rate the hotel 2-3 stars and to be grossly overpriced. The single lift was full of rubbish, it took 20 minutes to bring up our luggage to the room (the hotel was not busy); there was no hot water in the ro... Read more
from Braunton
Submitted on 05-07-2016
reception staff were very helpful and attentive to our requests, the bar and dining area were very clean and food was very good..the rooms were clean and the beds comfortable..only a small moan would be it could do with some maintenance, especially the gutters which overflow during rain making a lot more noise than otherwise would have..great location close to the Thames..
from Plymouth, United Kingdom
Submitted on 05-07-2016
The CP Reading is an older hotel which is so well placed with the river Thames outside - lovely. With a short walk from the station and London / Heathrow not far away it makes loads of sense as a base to stay. It is in need of a full refit to come into the 21st Century with its rather dated decor but it is clean, very well maintained and the staff are excellent. I wouldn't hesitate to recommend it. I was upgraded as a Spire Elite member and enjoyed an Executive river view room and with this ca... Read more
from Tendring, United Kingdom
Submitted on 08-07-2016
I stayed here for a long weekend with my husband whilst visiting relatives. It was a very pleasant stay in a large room with a nice bathroom and plenty of storage. The staff were all helpful and attentive, the room was spotless and the only flaw was that the restaurant had a very limited vegetarian choice. The hotel car park is across a road and through a gate so you may need an umbrella! The hotel is in a good location within easy walking distance of the city centre so getting a meal there was... Read more
from Gloucester, United Kingdom
Submitted on 10-07-2016
We have stayed at this hotel on many occasions as its in a beautiful place the foods been great along with the staff. This trip was just to have a relax without the children I was a bit annoyed at paying the same price for a deluxe room as we would of done for the suite!!! Well the stay stated of great with a swim in there beautiful pool be carful though as u could slip and break your neck !! It's tile flooring which when wet makes u slip ! And great steam room and other bits. So we booked a tab... Read more
Submitted on 10-07-2016
Check in was prompt and efficient. The basics were explained, i.e. where the lifts were, breakfast times, pool opening times etc. But nothing above and beyond what you would get in a budget hotel. The room itself was a major disappointment. We could have stayed in a premier inn or holiday inn express for the same room and paid half the price. It was cool, if not cold due to the air conditioning. The room had blackout curtains which was useful. The bathroom was tiny, with a shower over the bat... Read more
from United States
Submitted on 10-07-2016
Nice hotel with lovely location overlooking Thames. Stroll along river banks from hotel. Friendly helpful staff. Clean room and linens. Beds not so very comfortable. Restaurant food is OK . Lots of parking. Well situated next to downtown Reading. Would stay here again.
from Berkshire
Submitted on 13-07-2016
We visit this hotel for a meal about every six weeks and are generally very pleased with the standard of the food. Last Saturday we ordered bread to start with Balsamic vinegar and oils - four white bread rolls obviously baked straight out of the freezer. We both then had a steak meal with tomatoes and rocket - chips are now an extra charge. For this extra charge we had skin on skinny fries that looked and tasted like oven chips, they are obviously cutting costs where previously the chips were e... Read more
from Greater London, United Kingdom
Submitted on 18-07-2016
Fantastic venue, Fantastic location, clean and well presented room, great bed and TV, free WIFI for members, courteous and attentive staff, almost everything catered for. So why 3x stars and not 4... Well, it's the little things which spoiled an otherwise great stay. 1. We were told our late check-out was going to be at 3pm and only found out when cleaning staff were knocking on our door, that that was not the case. Reception staff were happy to extend us till 2pm, but that still left us rushe... Read more
from Wokingham, United Kingdom
Submitted on 18-07-2016
This is only a review of the restaurant not of the rest of the hotel. We wanted a lunch in the cool of air conditioning as it was a rare hot day in England. We ordered two lunches. Both arrived in good time but both were wrong and were sent back. My chicken was dry and overcooked. My wife's meal pretty uninspiring. The hotel did discount the meal as an apology but the meal was also marred by workmen taking apart some steps in the restaurant so a nice quiet lunch was neither nice nor quiet.
Submitted on 19-07-2016
I've eaten in the restaurant twice before. First time food was excellent. Second time it was sooo bad I had to send my main back. 45 minutes for it to arrive back whilst my husband had to eat his before it was ruined. So not a romantic meal. So one good, one bad meal. We thought we'd meet up with some friends there for a drink and then have some dinner....BUT... I was appalled at the attitude of the staff! Whilst they were happy to serve us, there disrespect and blatant dislike for their fello... Read more
Submitted on 22-07-2016
My daughter and myself visited today for afternoon tea , the hotel has only been serving afternoon tea for the last three weeks . We sat outside which was a nice change , we were served our pots of tea first , it was quite a time till our food arrived . It was worth the wait , ham and mustard , tuna mayo , egg mayo and cheese and pickle sandwiches . Scones , clotted Cream and jam and selection of cakes . Definitely worth the £10 per person and lovely to have tea watching the swans and boats o... Read more
from Winchester, United Kingdom
Submitted on 26-07-2016
This is a great hotel just 10-15 walk from the station Gym and pool Friendly staff Clean corridors and rooms The river view balcony rooms are lovely Didn't have dinner Exec lounge complimentary snacks and drinks in the evening is very sociable Nice walk along the Thames from the back Easy walk to lots of Caversham restaurants Been before Would come back !
from Leicester, United Kingdom
Submitted on 27-07-2016
We stayed one night at the Crowne Plaza as we had a wedding to attend in Reading the following day. The hotel is set right by the river and has large balconies giving a very nice view. You can step out of the hotel and walk right along the river and into the town centre just a few minutes away. Plenty of nearby restaurants to choose from, we went to Quattro a lovely Italian. The rooms are clean, large and well presented, with air conditioning and very comfortable beds. Service was good all staff... Read more
from Bath, United Kingdom
Submitted on 05-08-2016
Spacious, clean and fairly well equipped rooms. Staff really friendly and helpful. Location is great, backing on to the Thames; perfect for an early evening walk or run, with Caversham just over the bridge and Reading town centre ten mins away. Bar not open 24hrs, but there is a 24hr garage with off license over the road, if you find yourself returning in the early hours looking for a nightcap. Also, quick and easy 5-10 min walk to Reading station, especially given the newer north side entrance ... Read more
from Liverpool, United Kingdom
Submitted on 07-08-2016
This hotel is excellent, staff very friendly, nothing to much effort, excellent information passed on by staff, very nice room, free Wi-Fi, secure free, parking nice swimming pool and health spar, food excellent, both evening and breakfast.
from Chantilly, Virginia
Submitted on 09-08-2016
I stayed for 10 nights during a transition to move overseas. First the good stuff: - The fitness center is so well-equipped, I canceled my local gym membership early because the hotel had more than what I needed. - I was upgraded to an executive room which had a gorgeous view and a balcony. - The breakfasts were very well stocked and the staff was pleasant and helpful. Now the bad (and the frightening): - While the view was gorgeous, it was a very noisy location. - The balcony was filthy wh... Read more
from Reading, United Kingdom
Submitted on 09-08-2016
Our wedding was held here in August 2016, and I have nothing but great things to say about the hotel, the staff, the service, the location and the organisation. The wedding guests and ourselves were looked after immaculately from start to finish. Luisa and Lyndsey did a great job in ensuring everything ran smoothly from start to finish. The waiters, bar staff, concierge all did a great job and nothing was too much trouble, all our friends and family had nothing but compliments about everyone in... Read more
from high wycombe
Submitted on 09-08-2016
It's not untypical to meet in a hotel for a business meeting. This one is pretty good better than most, secure parking , lots of comfy chairs non intrusive relatively quite and goods amenities such as wifi access(easy) coffee((Starbucks) lunch menu simple range through to a more refined one. Easy to get to from central Reading (train station is 8 minutes walk) and m4 15 minutes. It has a gym and it sits next to the Thames which makes it very pleasant.
from Brasschaat, Belgium
Submitted on 10-08-2016
Was one night in the hotel and a basic room which was in great order. Liked the location, especially the outdoor terrace is great with a view over the Thames. There is an onsite gym with swimming pool in the building where guest have free access too. Good big pool, so feels great to go for a swim. In the evening and morning all staff was very helpful and friendly with any advice. They offer a wide variety for breakfast which is in top order Only thing that bothered me is that in the lounge area ... Read more
from London, United Kingdom
Submitted on 11-08-2016
The room was very well done, simple but felt like good quality. The staff were all helpful and friendly as I recall. The breakfast I was very impressed with. My only real issue is the dinner. For one thing you are sat in a massive hallway. I had a view of the reception desk and people coming and going. The food was the blandest most boring food any of us have tasted in a long time. I ordered a peri chicken burger. the burger was slightly over done and had no flavour whatsoever, no heat, it barel... Read more
from Dubai, United Arab Emirates
Submitted on 17-08-2016
We stayed 3 nights are 4 days in Crown Plaza, Reading. Rooms are good & some kind of specious. Bed is comfortable. Bathroom flush was horrible though. Very very hard to press for kids. Why cant you change it to something easy & common? Location is just SUPERB. Pink Bus (24) comes directly from the city centre - what else needed! Reception staffs are very helpful (Mr. Italian - forgot your name though). He helped me from arranging a taxi to finding sight seeing suitable for my kid. Breakfast ... Read more
from Arkholme, United Kingdom
Submitted on 26-08-2016
We came down to Reading for a funeral and we had a pleasant stay at this hotel. What's more we had the wake of our funeral here. The food fo this unhappy event chered all the guests up and I am very grateful to all the staff who set it up, so thank you.
from Woking, United Kingdom
Submitted on 31-08-2016
Good location right by the river Thames and Reading Boat club with secure parking and bright and airy public rooms. Staff friendly and helpful. Dislike new introduction of cups with no saucers for afternoon tea. Absolutely daft and we are not America but English and there is no where to put tea spoons. Distracts from the standard this place purports to be unfortunately.
from Bath, United Kingdom
Submitted on 03-09-2016
The room was good , good swimming pool. The staff could have been more friendly . This was also the first time we were refused club facilities which we've were accustomed to having in other crowne plaza hotels. Not the same welcome that we received at the Nottingham crowne plaza
from UK
Submitted on 03-09-2016
One night stay. Wasn't aware it clashed with Reading festival. Parked in the hotels other secure car park as the area was packed and security around the area. Pleasant check in and recognised as IHG member. First floor room was clean and tidy with welcome air con. Normal breakfast fare and noticed that the restaurant had been refurbished. Again pleasant staff in the morning. Was convenient to where I needed and on this occasion cheaper than the Hilton.
from Karalee, Australia
Submitted on 08-09-2016
We were looking for somewhere upmarket to stay for our last night in England before we flew home. .The website is poor so we decided to ring. The girl who answered with a thick accent asked us to hold on which we did for ages only for her to come back and say the Manager had left and there was no one to take our booking so could we ring back in the morning.
from Dartford, United Kingdom
Submitted on 14-09-2016
Well staffed and a good staff. They well trained and very obliging. We had a really nice room and it was clean, we overlooked the river and Caversham Bridge. The bar was quite nice and they served a good breakfast, we did not eat dinner because we went out to lunch. The room was very comfortable and it was nicely appointed.
from Leeds, United Kingdom
Submitted on 15-09-2016
This is a nice hotel to be in. Very close to the station but from the rear end not from the front end. Very friendly staffs and great variety of breakfast. Everything you wish for has it in this hotel.
from london
Submitted on 19-09-2016
My partner and I spent a very pleasant 3 nights at this modern hotel. It was a birthday treat for my partner. The staff are very friendly and helpful. The manager was kind enough to request a bottle of wine be sent to our room as a birthday treat! A lovely touch! As we entered inside the foyer we found it welcoming with beautiful decor. At the rear of building it overlooks the thames. A very nice view! Our room was a modern standard double and it was fine for our short break but would of pref... Read more
from London, United Kingdom
Submitted on 19-09-2016
This hotel has a beautiful setting on the river and great staff who are very helpful. The rooms are lovely as are the conference facilities. The only let down is the restaurant for lunch and dinner choices.
from London, United Kingdom
Submitted on 20-09-2016
Enjoyed my weekend here - far enough away from reality to feel like a break but within walking distance (20 mins) of town centre and shops. River walk lovely in both directions from the hotel, bar/restaurant had a calm atmosphere and the spa was wonderful - so relaxing. Staff were friendly and accommodating - they couldn't do enough for us. Found the room a little small and cramped - would book a larger room next time. View of the roundabout not the best but couldn't be helped (try to pay more f... Read more
Submitted on 26-09-2016
Very clean and tidy hotel in a relatively good location. Staff on reception were welcoming and efficient as well as explaining all of the various facilities on site. Room was okay although small, but did the job for a business visit. Breakfast was great.
Submitted on 28-09-2016
Came for afternoon tea twice in the last couple of months and both times been left with mixed feelings but sadly would not consider booking again. In July we came for my Mum's 70th. Lovely food, really friendly service but left waiting for nearly an hour from ordering to bringing out tea. Put it down as one of those things but as that was the only problem my sister booked again for my birthday. Again lovely food (I enjoyed it more this time) and staff polite helpful and friendly. However from ... Read more
from Montreal, Canada
Submitted on 03-10-2016
I have mixed feelings about this hotel, although I am going to leave it on more of a positive note. I booked a room for 2 nights very last minute on, then arrived several hours earlier (11am) than check-in time (3pm). The reception staff was extremely friendly and accommodating. She first checked to see if I could actually check in early, although I did not expect this. I told her that I am happy to enjoy the water view and relax in the lobby, and she informed me that the room I paid... Read more
from Andover, United Kingdom
Submitted on 04-10-2016
I stayed with a large group of friends for the Rewind Festival weekend. Although we all booked well in advance, the prices appeared to have been bumped up due to demand of rooms for the festival. Breakfast wasn't even included which you do expect at those prices. We did pay for breakfast one day, which was of a good quality but not stacks of choice. Rooms comfortable and staff were friendly. Nice location on the river front. Would make a nice base for a short break.
Submitted on 06-10-2016
This is a pleasant enough hotel but nothing special. It is a standard, modern chain hotel. Effectively an upmarket Premier Inn at 50% higher price. OK it had a spa and pool but I was only there for 24 hours so didn't get a chance to use them. Reception were accommodating and I was able to check in early which was handy. Disappointing that breakfast wasn't included and I felt £15.80 was a lot for average self-service food. I even had to chase around and ask twice to get some coffee. My second cu... Read more
from Stourbridge, United Kingdom
Submitted on 08-10-2016
Stayed here and was awake most of the night with different things going on. I think if I called reception at 1am, the answer would have been move to another room, by the end of the night I would have moved 3 times as 3 different areas were noisy. The rooms are obviously not well insulated. Next, dinner the night before was average but at £74 for 2 of us...not worth it. Breakfast, asked for poached eggs, came with hard yolks and why fry dozens of eegs and put them in a heater only to go hard. Th... Read more
from Sunderland, United Kingdom
Submitted on 12-10-2016
Having stayed in a Crowne Plaza before I knew what to expect. The reception area is large leading down into the bar then restaurant with lots of places to sit. Our room was very clean and modern, it came with a hairdryer and even a multi head phone charger which I was impressed with (it's hidden behind the lamp on the desk). Our view was of the flat roof in the centre of the hotel which was very disappointing due to the hotels location on the river Thames. There is a terrace out the back of ... Read more
from Sussex
Submitted on 17-10-2016
Had a one night stay in this hotel. We arrived very early for check in, hoping to leave our car in the car park and then check in later in order to make the most of the time around Reading. The reception staff couldn't have been more helpful and let us check in immediately. The car park was secure with electric gates and a code from reception to get out. The location is good - around a 10 minute walk into Reading (brisk pace). There are riverside walks as well but we didn't have time on this ... Read more
from England, United Kingdom
Submitted on 18-10-2016
This hotel is well located on the side of Thames and within a short walk of the town centre with all it's bars, shops and restaurants. Also close to station. We've stayed here twice now and been very impressed. Staff are good and helpful. They've changed the restaurant since last year and breakfast both mornings we we there was a bit hit n miss. No fried eggs both mornings when we went up and had to wait. Getting tea n coffee seemed too much like hard work. Bring back the hot drinks machine an... Read more
from Manchester, United Kingdom
Submitted on 18-10-2016
Used this hotel as a base when we went to the races at ascot. The room was modern and comfortable. Air con, flat screen TV and phone charging points. The hotel is on the river as well. The bar is a little expensive and the Restaurant was poor, which was disappointing as we had been here the year before and it was excelent. Our friends who travelled with us said the food was good, so it may of been a one off. They did not charge us for the food after we sent it back.
from United Kingdom
Submitted on 18-10-2016
Hotel is next to the river and is in a good location for Reading centre. The hotel is nothing special in terms of rooms and facilities, bit pricey for what is on offer. Room rate did not include a breakfast either. Parking is available in a secure car park adjacent to the hotel. Better options are available in Reading Centre.
from Stevenage, United Kingdom
Submitted on 18-10-2016
We chose the hotel after checking it had a cocktail bar with a view - the bar, restaurant and view were disappointing. The food was average and was made slightly better by the bar staff who could not make one of the very few cocktails on the menu due to running out of the main ingredient! We had a specially made cocktail instead. We could only have one of the starters we choose as they had run out of this too - this was a Saturday! The room however was clean and comfortable and the front desk... Read more
Submitted on 19-10-2016
This hotel is not good, I'd go as far as terrible per title, if I could I'd go <1. 4 things in a hotel; 1) Clean and tidy room - Bad, why? Aircon never works, bathrooms are a disaster, mould on tiles, (pink and black), lights half out of ceiling, plugs don't work properly, finish is atrocious. Smelly damp, need I go on?! 2) Service - Good in the main. 3) Location - Good, just as well you'll understand later, 4) below. 4) Food - Total lottery, menu is very poor, no pasta (unless u consider ... Read more
from Leeds, United Kingdom
Submitted on 19-10-2016
I regularly choose the Crowne Plaza when staying in Reading. The common areas are light and airy, with nice views to the rear. The recently refurbished restaurant has a good selection of meals and provides a nice place to enjoy a view of the river with your meal. The rooms are comfortable, but aren't as modern in style as some other chains in the area, which isn't necessarily a bad thing. There are only 2 upper floors at the hotel which is also quite nice as a change from huge impersonal complex... Read more
from Huntingdon, United Kingdom
Submitted on 23-10-2016
We have stayed at this hotel several times before, as the standard is excellent, the staff friendly yet professional, the hotel in an attractive situation, by the Thames. This one night stay was a present to friends who have recently celebrated their Diamond Wedding Anniversary. We were warmly welcomed, allocated very nice rooms and thoroughly enjoyed our stay. Breakfast was excellent, but we were slightly disappointed with the dinner menu. Not a great choice of main course, and essential si... Read more
Submitted on 23-10-2016
Wanted a convenient starting point for a long stretch of the Thames path walk, which practically runs through this property so seemed the ideal choice. Booked a room with double bed and sofa bed; no sign of the latter but didn't need it and the room we received did have a view of the river and bridge, so an acceptable tradeoff. Discovered that the pool/gym/spa close at 8 on weekends, which is a shame as we arrived about half 7. Fortunately I was able to drag myself out of the extremely comfo... Read more
from London, United Kingdom
Submitted on 26-10-2016
I only had one night here but the location was wonderful on the river and very close to the town centre. Nicely put together rooms (not huge but big enough) comfy beds and I always love the little sleep kits crowne plaza do! WiFi worked and the food in the evening was good. (I didn't eat breakfast) fridge in the room was handy and having the bathrobes was nice. I had a room facing the road which was VERY noisy until very late and starting again very early but it wasn't much of a problem (if you... Read more
from Weston super Mare, United Kingdom
Submitted on 29-10-2016
This hotel is in an excellent position right on the banks of the Thames. We spent Saturday shopping , there was an excellent mix of large shops and small independent shops, cafes, bars and restaurants all within walking distance. The hotel has an excellent ambiance, very light and airy, the staff were very welcoming and helpful and assisted us in finding a lovely quiet room, which was very well equipped. Sunday we spent the morning walking along the river which was beautiful with all the Autumn ... Read more
Submitted on 30-10-2016
1 night stay on the way to London, very spacious room with a nespresso machine, and separate seating area. Nice views over the river, very quiet, great night sleep. We had the lounge access which was very good addition to be able to sit and relax before dinner. We will definitely stay here again easy t find and parking.
from Ruislip, United Kingdom
Submitted on 30-10-2016
Visited this hotel on many occasions and yet again top marks. George on reception was very helpful, the rooms are clean and comfortable and the hotel is well kept and recently refurbished. The gym I don't use but excellent heated pool and sauna/steam room.also has a Jacuzzi. Excellent position on the banks of the river Thames and close to city centre. Lots of restaurants nearby. Will visit again soon
from Waterloo, Belgium
Submitted on 31-10-2016
Hotel staff were extremely helpful and polite. The check in was very slow as lots of people, took about 20 mins to get to the desk, they also booked us 2 single beds instead of the double we arranged beforehand. But once we said there was no way we were settling with this as we have the email to say we had booked a double, they quickly changed the booking for us and gave us 2 free drink vouchers. The reception, bar and lounge were very nice so it was a bit of a disappointment to see the room.... Read more
Submitted on 04-11-2016
Located close to Reading train station, you can get shuttle buses to Thames Valley Park. I used it for my daily transit to my office in TVP on weekdays and to London on weekends. A fast train will take you to London Paddington station in less than an hours time. from their you can take London tube visit any tourist attraction. Hotel staff is something which made me give 4 instead of 5 rating.
from London, United Kingdom
Submitted on 07-11-2016
I stayed here last Saturday night. The welcome we got at reception by Juan was warm and friendly as it should be. The room was nice but a little below par for a 4* i think. The Bathroom and shower could not be faulted however there was a large scratch down the door and marks over the wall in the room which i managed to clean with a wet towel. Then came to the nights sleep. On 4 occasions through the night the hotel phone rang once or twice then stopped which was very annoying. So an enjoyable ni... Read more
from Essex
Submitted on 09-11-2016
We had an excellent stay and enjoyed the wedding reception at this venue, we thoroughly enjoyed it. The staff were fab and very helpful. The food on Friday evening was a bit limited but good. Would definitely stay again.
from Canterbury, United Kingdom
Submitted on 13-11-2016
Excellent hotel approx 10 mins from station. Pay for an executive room on line and get riverside room, plus free continental breakfast and tea/coffee, light drinks through the day and comp use of the leisure centre.
from London, United Kingdom
Submitted on 15-11-2016
I have stayed at the Crowne Plaza on the 12 November 2016 and will never go back. The Hotel is good and so are the Rooms. It is the satff that that are so rude and you do not feel welcomed. I have never seen service of this sort in any Hotel in my entire life. The club lounge has cold snack and no spirits. I was watching the rugby and another guest wanted to watch x factor so the Manager decides to turn the TV Off and he just walks away. Guest were trying to speak to him and he just ignored and ... Read more
Submitted on 15-11-2016
I stay in hotels 2/3 nights per week and the Crowne Plaza Reading is The only hotel I've stayed at that charges £17 for breakfast , which is plenty I might add and then ........ charges an extra £3 for a poached egg on top ! Come on Crowne Plaza there is no need for this style of trading.
Submitted on 16-11-2016
I went here for an annual meet-up with friends, hoping for a good Afternoon Tea and a chance to natter. Certainly the price at £30 per person suggested this would be a nice experience. What we actually got were some so-so sandwiches and cakes, and service that ranged from unhelpful (when we asked for sandwich substitution as one of us is vegetarian) to downright hostile - I've never been tutted and sighed at in a restaurant before but that's what happened when I asked for some extra hot water ... Read more
Submitted on 20-11-2016
I have stayed here many times when we visit reading annually for work. It is always my first choice when booking a hotel in reading. Rooms are always clean and extremely comfortable. Food is very good although a little limited for vegetarians and vegans. Breakfast is ample and veggie sausages are a valid on request which is a bonus for me. I also always find the staff incredibly polite and very helpful. Will be back again next year for sure.
from Bristol, United Kingdom
Submitted on 22-11-2016
This was a quality experience. The room was comfortable, the bed was good - left on the pillow was a small container of pillow spray and oil for the pulses to help us sleep! The surroundings are pleasant, a main road at the front, but a walk by the river at the back. Breakfast was of good quality and the room looked out onto the more attractive scenery at the back of the hotel. Very solicitous service and attention to detail. Didn't use the exercise room, but it looked well stocked. The pool is ... Read more
from Brighton, United Kingdom
Submitted on 22-11-2016
I stayed at this hotel in October this year with a group of friends. We all live across the country so picked a midpoint which was Reading. I must admit when I saw a photo of the front of the hotel I was a bit sceptical, but I was pleasantly surprised once I arrived. The hotel is easy to find and has a gated car park for hotel guests only. Me and my friend booked a room with two singles. The room was really nice, quite spacious, well decorated and clean. There were some nice little touches whi... Read more
from Epsom, United Kingdom
Submitted on 22-11-2016
Nice and comfortable, used the spa and pool. Not the best facilities but acceptable for a change of scene. small selection at breakfast. Free car park and wifi. A little expensive for what it was. Nice location by the river but quite a walk to the centre.
from Bucharest, Romania
Submitted on 26-11-2016
Stayed at the hotel during a business trip for 3 nights. Was the first time I've stayed here, and one of the few hotels in Reading I haven't stayed at. Now it's clear why. To start with the restaurant: You need a level of patience that's unheard of. They take 20 minutes before they ask you what you want to eat. Then another 20 to get you the drinks. The food only comes after you make them aware that you're actually waiting for it. The staff is careless and you seem to be speaking with ghosts. T... Read more
from Cleethorpes, United Kingdom
Submitted on 01-12-2016
Stayed overnight for a charity ball the hotel was good on arriving we ordered lunch sandwiches and hot drinks them came quickly and the quality and size of the sandwiches for the price was brilliant , At the ball that night the three course meal was very good the standard of food was great and the service was of a very good standard with pleasant and helpful staff. The only downside was the room we were in room 165 next to the staff service lift and laundry shute and after a late night they star... Read more
from Exmouth, United Kingdom
Submitted on 04-12-2016
We have stayed at this hotel several times & it is always excellent, breakfast is fabulous with lots of choice. The rooms overlooking the river are very quiet with a lovely view. Maria looked after us extremely well & nothing was too much trouble for her.
from Amsterdam, The Netherlands
Submitted on 04-12-2016
I've stayed here a couple of times this year. It is reasonably priced, clean and comfortable but would gain from some refurbishment. This is why I rate it average. The location by the river is good but not central.
from Wrexham, United Kingdom
Submitted on 06-12-2016
Stayed here after a long flight before driving home, hotel is very average nothing special but perfect if you just want a bed to sleep in, rooms do look in need of a refurb and definitely the bathroom did, good location for a couple of pubs and restaurants, and a good sized car park.