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Hampton by Hilton Newport/East

Bristol, England, United Kingdom (BRS)

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Based on 1104 reviews
Room & Rates

QUEEN ACCESSIBLE ROOM NS

HDTV/LAPDESK/WORK AREA, FREE WI-FI/HOT BREAKFAST INCLUDED
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QUEEN ROOM NON SMOKING

HDTV/LAPDESK/WORK AREA, FREE WI-FI/HOT BREAKFAST INCLUDED
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TWIN ROOM NON SMOKING

HDTV/LAPDESK/WORK AREA, FREE WI-FI/HOT BREAKFAST INCLUDED
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Hampton by Hilton Newport/East
M4 J 23a;Wales 1 Business Park, Newport, NA United Kingdom NP26 3RA

South Wales at your doorstepwelcome to the Hampton by Hilton-Newport East, UKHampton by Hilton Newport East is a brand new hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4. With a focus on unfussy service and great facilities, this contemporary hotel is less than 5 miles from the Celtic Manor Resort (Host to the Ryder Cup) and only 25 minutes drive from Cardiff. The hotel has a full Bar and informal dining facilities as well as meeting rooms and hi tech gym.We offer free internet access throughout the Hotel and a free hot breakfast, and of course our unique 100% guaranteeSouth Wales at your doorstepwelcome to the Hampton by Hilton-Newport East, UKservices and amenitiesWith an enviable location close to the M4, Newport, Bristol and Cardiff, the Hampton by Hilton Newport East hotel puts you near it all! We're only a short drive from Cardiff City with Cardiff Castle, the Millennium Stadium and Cardiff Bay. Newport train station is 8 miles away, Bristol Airport and Cardiff Airport are only 34 miles and 26 miles respectively.Whether you're travelling for business or pleasure, the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Wheel chair accessl

Recreation Included: Fitness Center


Based on 1104 reviews
from London
Submitted on 19-05-2016
Really modern hotel set just to the side of the M4 motorway great rooms very clean and welcoming professional staff. Comfy beds and no noise from motorway. Breakfast was also great! Highly reccommended.
from
Submitted on 22-05-2016
We stayed at this hotel for one night, as a stop off to Pembrokeshire. It was lovely, new and clean. The beds were comfy and the hotel staff were very helpful and friendly. There was an excellent choice for breakfast. I would definitely stay there again.
from Leeds, United Kingdom
Submitted on 22-05-2016
Great hotel great staff. Comfy rooms and food was great too. Had a slight problem with our room so were offered an immediate upgrade free of charge. Good location and facilities are excellent. Nothing to complain about. Would happily stay there again
from Taguig, Philippines
Submitted on 22-05-2016
Can't say anything bad with the Hotel though the place is to far from the Center no place to roam around, only way to buy food is by Delivery or nearby Subway and Sawyer Bar & grill. If you want to go shopping or just buy anything from the stores you have to take a taxi going to the Center, taxi fare from Hotel to Center is a little expensive.
from england
Submitted on 24-05-2016
Very comfortable hotel, very clean good sized rooms, great shower, iron and board in room, very little noise from the M4 so a good night sleep had Went across the car park, two minutes walk to Sawyers diner, another good place [separate review]. Breakfast was ok adequate but nothing special. Staff as always are very attentive
from London, England, United Kingdom
Submitted on 31-05-2016
I booked early and got a very good price, seemed a bit out of the way but ok if you drive! Check-in was not good chap on the phone so stood waiting another group came in behind and he served them first! The hotel and room were lovely and very clean. Breakfast, the hotel was full up, we waited nearly 15 minutes to get plates and cutlery and by this time we had to wait for more food! But the food was of a very good standard that when i did get some it was lovely. I had friends staying at this hote... Read more
from Perth, Australia
Submitted on 31-05-2016
Reception is friendly and it's a new hotel so looks nice. Large lounge area. Rooms are good size and better than other budget hotels. But oh the breakfast. We have stayed here twice, each time for 2 nights so have experienced 4 chaotic breakfasts. Insufficient staff, food, plates, cutlery - you name it they can do it! Such a shame.
from
Submitted on 01-06-2016
We must have stayed here on the same night as Fosseboy, because man was breakfast a shambles! They didn't seem to have enough cutlery, plates, food or staff to deal with a full house and a LOT of people were visibly frustrated. The layout of the place didn't help - too small and poorly designed. Definitely avoid the rush, which when we stayed looked to last until 10am or so. The room itself was great. We didn't have any water when we arrived, but that was soon remedied and the staff were very a... Read more
from New Zealand
Submitted on 03-06-2016
We stayed in this hotel for 3 nights. The reception staff were friendly. The room was a good size. But breakfast was another story. Too many people in such a small space not enough plates, cutlery, mugs, food or staff. Would stay here again.
from Oxford, United Kingdom
Submitted on 06-06-2016
Wanted a good value hotel / motel prior to going to the outrageously priced celtic manor. What a find. Big rooms with twin beds the size of doubles. Good bathroom and shower. Stunning views across the estuary. 5 mins from Mayor with decent pubs and shop. Good free parking. Bar area tidy. No restaurant but you do get 10% off Sawyers which is needed as slightly overpriced for a burger joint. Breakfast very good with hot and cold options. Staff very friendly and helpful. Only small issue in that... Read more
from Middlesex, England
Submitted on 15-06-2016
Enjoyable stay. Room was clean and well equipped. Staff were friendly and helpful. Only stayed one night as it was a business trip. Would stay again for business. Breakfast was basic but nice and hot.
from
Submitted on 15-06-2016
We frequently use this hotel when in the local area. The rooms and service are always fantastic, as is the complimentary breakfast ! (continental, cooked and lovely coffee). I would definitely advise to book early as the hotel can get very busy. Recommended :-)
from Newport, United Kingdom
Submitted on 16-06-2016
A great stay at a nicely furnished hotel with excellent staff, nice touch having Simply Red playing in the Bar area, as we and many other guests were attending a Simply Red concert at Chepstow race night. Great pint of Stella as well!
from London, United Kingdom
Submitted on 21-06-2016
Hit and miss. Two stays here. First was soon after it opened and it was very good aside from the chaos at breakfast. And most recently in June it was an awlful stay. Blocked drains.... Poor quality duvets.... Hot breakfast that was inedible. Thank goodness they had toast.
from Preston, United Kingdom
Submitted on 22-06-2016
Very good cheaper alternative to Cardiff city centre Hilton. Room very good. Self-service breakfast. Well cooked food and nice selection, but no special requests like porridge or fried eggs. On quiet "industrial" area opposite a brewery. Only noise was from other guests who were a bit worse for wear coming in in the middle of the night.
from Northampton, United Kingdom
Submitted on 27-06-2016
We used this hotel on our return from Pembroke. It is very conveniently situated by the M4 at J23a. It is modern, well equipped and breakfast is complimentary. A good range of hot and cold food is provided for breakfast. The rooms are adequate but some of the"accessible" rooms, although very well equipped, are as far away from reception as possible on the 4th floor. The hotel has good lifts available but may be a tight fit for wheelchair users.
from Middleton, Australia
Submitted on 27-06-2016
Glad to have no stairs for a change, so that was fine. Very busy when we stayed there, there was a wedding on, so the bar facilities was very busy and had to wait a while for our meal. Room was clean and modern.
from London, United Kingdom
Submitted on 28-06-2016
Excellent value and service. Stayed in the Hampton in Magor when visiting family in the area. Our adjoining rooms were clean and a good size. Breakfast was good and staff very friendly. Will definitely stay again
from Derby, United Kingdom
Submitted on 30-06-2016
I've stayed here several times for one night at a time, and have always found it very clean and comfortable. The staff are friendly and helpful, and the location excellent. The rooms are adequately sound proofed, so there is no noise from the motorway, which is only a few hundred metres away! The only disappointment is the breakfast (which is included in the room rate). The cooked items don't seem very fresh, and the sausages are rather wet from the steam in the holding unit... The pastries/cof... Read more
from Exeter, United Kingdom
Submitted on 01-07-2016
A smart, clean and modern hotel with bar and food facilities. Helpful staff, free parking. Small village of Magor nearby has two good pubs and Chepstow and its Castle is only a few minutes away. Hotel has excellent online booking and check-in with choose your room facility.
from Exeter, United Kingdom
Submitted on 02-07-2016
If you are looking for a hotel that's got everything you need and close to the M4 motorway then you can't get better than this. A clean modern hotel, just off junction 23A, with a large free car park which is ideal as you probably need a car to get around. The hotel is on a small office park but does have a subway and a bar/grill about a minutes walk away. I believe food is available in the hotel, but we only had time for the included breakfast during our 2 night stay. There is a good range of h... Read more
from
Submitted on 03-07-2016
The location of the hotel is quite convenient, right next to the M4. The price per night was very reasonable. The receptionist was friendly and we were quickly checked in, no problem. The room is small but very clean however the beds were not up to standard, I asked for a mattress topper for the sofa bed as it was really uncomfortable. The lady at reception was brilliant and quickly arranged it. As it is on an industrial estate, there are not a great deal of choices for food except Subway and an... Read more
from Bishopton
Submitted on 04-07-2016
Stayed here on the way to Cornwall from Scotland - very nice set up and very quiet. We ate at the local restaurant Sawyers and enjoyed a 10% discount midweek - staff and service with a smile up to the usual Hilton standard and we will def return.
from Newquay
Submitted on 04-07-2016
We stayed here prior to going to Cardiff tow arch the cricket. The rooms are nice and clean, although he bed was 'lumpy' but did not affect sleep. The staff are fantastic and a great team in operation, particularly Aaron who was Duty Manager. Very efficient and professional, yet friendly and welcoming. Good hospitality. However, what lets this hotel down, as I believe also lets the brand down, is the breakfast experience. It just doesn't work with the flow of people when remotely busy. N... Read more
from Milton Keynes, United Kingdom
Submitted on 04-07-2016
Clean, Quiet and great internet access. Perfect for work and relaxing after the work day. I spent the weekend at a show during the day 4 miles from the Celtic Manor and the Hampton offered great access and enough distance away to chill out. Plenty of parking (as i drive a van) and great access to the M4 East/West.
from Manchester, United Kingdom
Submitted on 06-07-2016
Good value and easily accessible from the motorway M4. Nice clean and comfortable room. Complementary breakfast was good, just a little more variety for those that don't like a cooked breakfast. Would recommend this hotel and happy to stay there again.
from
Submitted on 07-07-2016
Overall a really good stay, would visit again if I was in the area. Food was nice and rooms were modern and clean, stayed with friends who also seemed to enjoy their stay. facilities were good and prices reasonable. Just as expected really ;-)
from South Wales, United Kingdom
Submitted on 07-07-2016
After having a terrible experience in a Doubletree by Hilton hotel in London the night before this we were a bit dubious, however we needn't have been. Everything from check in, the room, the breakfast, the cleanliness, the comfort, was completely perfect! We've stayed in the Hampton by Hilton Sheffied hotel earlier in year and that too was good so it seems they are consistent-will definitely book again
from Glos,
Submitted on 08-07-2016
A four-night stay here and perfectly satisfied. Modern hotel, built especially for the Ryder Cup a few years back. Not exactly a destination, stuck on a busy motorway junction, but very convenient if travelling into Wales or back to England. Large, clean, well-appointed room, well-presented breakfast buffet with a decent choice. Sadly, limited restaurant facilities for the evening, but they do recommend Sawyers a few steps away from the front door. No noise from the motorway despite it being a s... Read more
from Leeds, United Kingdom
Submitted on 10-07-2016
checkout experience. We had a very uncomfortable first night as room was very hot and air con didn't respond to any changes we made to it. I reported it to reception the following morning. Maintenance were called and it was sorted whilst we were out for the day. Information in room states if you are not entirely happy we don't expect you to pay. I was happy with two out of our three nights stay. On checking out of hotels customers are usually asked "was everything OK with your stay?". There ... Read more
from Stratford-upon-Avon, United Kingdom
Submitted on 10-07-2016
We used to stay at Hilton Newport, but it got taken over by Celtic manor! So we tried out Hampton by Hilton on a free night with hhonners points. Yes, the hotel is very near the motorway, but it wasn't too noisy! Its not a very busy road all the time. Check in was friendly, yet efficient. The room was a good size, as was the bathroom. I especially liked the walk in shower and loo with a "self closing "seat! The glass door is a little strange, but not a problem. Good, no nonsense toiletries, bett... Read more
from Swindon, United Kingdom
Submitted on 14-07-2016
2nd time we've stayed here in the last few months and apart from the breakfast area it's a cracking little hotel. The staff are super friendly and helpful. I asked for some soya milk at breakfast last weekend and as previously, was told they'll get me some from the kitchen. However this time she returned and said it was missing from their delivery. Not to worry she said , as she'll just pop to the shop down the road and buy me some! Sure enough, 10 minutes later my nice cold Alpro was deliver... Read more
from Bristol, United Kingdom
Submitted on 14-07-2016
very welcoming , friendly and efficient staff. Hotel very clean. Rooms very comfortable and clean. Good nights sleep even though the hotel was very busy, you rarely hear noise from other rooms. The complimentary breakfast is very good. There is a good selection and the staff work very hard to keep good availability.
from Feltham, United Kingdom
Submitted on 17-07-2016
The breakfast is ok providing you're not on a special diet and like scrambled egg. The rooms are really comfortable and spacious. There is a bar and a coffee shop also snacks are available. For a budget hotel this is better than some full priced ones
from Birmingham, United Kingdom
Submitted on 17-07-2016
I booked the hotel to stay for my son's graduation in Cardiff . The hotel was excellent value for money and clean However I could not open my window in the room and there needed to be instructions for the air conditioning unit. The breakfast and the range was good and I managed to find a range to eat as a vegetarian. However there was not enough fruit for breakfast .
from Leicester, United Kingdom
Submitted on 19-07-2016
I had planned to stay at another hotel, but with the expected heat, A/C was a must and this hotel delivered! Plenty of free parking, good speed free wifi, hot breakfast complimentary. Room 323 was big and comfy, with a sofa and large shower. Note that the modern room layout involves a frosted glass door which serves as both wardrobe and bathroom door, but provides minimal privacy in my opinion so I wouldn't stay here with anyone who I was uncomfortable with knowing my bathroom business!
from Bangor, United Kingdom
Submitted on 19-07-2016
Stayed for two nights. Staff were excellent, the rooms were clean, light and with good views over the area. Air con was a bonus. Location is good, too, just off the M4. Breakfast choices were excellent and there was plenty of it. Plenty of parking available and there's a Sawyers Restaurant nearby for meals
from Edinburgh, United Kingdom
Submitted on 21-07-2016
Whilst hotel is in an "out of town" location in a way, there are little villages nearby. In addition it is ideally located close to motorways into south Wales. Very much a travellers hotel you could say. Buffet style breakfast bar worked well despite number of guests. Rooms are modern and functional. Only problem we had was related to parking. One of our group was disabled and whilst there was dedicated parking set aside near the entrance we could not make use of it on two of our four days due t... Read more
from Thetford, United Kingdom
Submitted on 23-07-2016
My family and I stayed for 2 nights in July. The staff was very friendly the entire time we were there. The hotel was very clean. Maid service was very nice and even replaced all our towels after our first morning. My only complaint was the sofa bed. My husband is very tall and had to sleep sideways on the Queen bed (as per norm) so my son and I slept on the sofa bed. It was very uncomfortable. I could feel every piece of metal through the mattress. Other than that, we had a great stay. Even ... Read more
from
Submitted on 23-07-2016
Fourth stay at the Hampton, always cosy at the hotel and the facilities are all modern and clean. TV is a bit small in these days if larger wall mounted panels in the newer type hotels. Breakfast not as fresh as previous visits, but waffle maker always a winner. As is coffee machine. Free parking a real plus along with location and nearby services.
from Kanata, Ontario
Submitted on 23-07-2016
Staff was so helpful in helping us know what to visit, how to get to places, and where to park. Newness and cleanliness of the whole hotel including rooms was so good. Would definitely stay there again.
from Stockton-on-Tees, United Kingdom
Submitted on 24-07-2016
Good to return to one of our favourite stops in this part of Wales. Always a good welcome and a great breakfast which sets us up for a day of adventures. Rooms spacious and modern in design and we have had great views of the Severn Estuary. Although a good sleep the mattress is probably in need of a change, we could feel the springs.
from Brighton, United Kingdom
Submitted on 25-07-2016
Great beds, excellent staff and higly recommended and excellent value for money. Close to Bristol, Cardiff, Monmouthshire and rooms are surprisingly roomy. When staying with three, the extra bed sleeps a 6 footer !
from Reading, United Kingdom
Submitted on 25-07-2016
A recent family gathering required an over night stay for a group of us. My husband and I, my daughter and partner and my son, his partner and those children! We all booked the Hampton by Hilton at Magor be issue we could walk to the party! We all had rooms on the same floor and each room was the same! My son's family has the sofa bed - all prepared and ready for them! Rooms are well appointed - all with showers! Not ideal with young kids but this is primarily a business hotel during the week ... Read more
from
Submitted on 25-07-2016
As usual, we arrived down to our home village of Magor to stay in the Hampton hotel, all the way from Lancashire. It was a weekend break and yet again they never failed to impress. The rooms, as always, were clean and fresh. The broken Shower soap dispenser was sorted within minutes with a smile and the breakfast to die for. We are returning in September, safe in the knowledge that we are coming home to our favourite hotel where nothing seems ever to be any trouble. Thank you staff at the Hampto... Read more
from
Submitted on 26-07-2016
Stayed here on business while working nights. Went to bed around 6pm and up at 11:30pm ready for working. Surprisingly I found the hotel quiet and peaceful during this period. Normally in hotels you hear all the noise from everywhere but not in my room...which was great for sleeping. Also even though it was still hot and sunny, once I closed the curtains it was really dark...another bonus for me at this time. So I have no complaints about the room at all. Also after I finished my job I managed ... Read more
from
Submitted on 26-07-2016
Having broken down on our originally planned trip, (got no further than Chiswick roundabout) the Hotel was exceptionally accommodating wit a re-booking. This they did not have to do because as a budget traveller our missed booking was non-refundable. On contacting the Hotel we were able to re-book for a surcharge and not lose the original expenditure. Chapeau!
from Cambridge, United Kingdom
Submitted on 30-07-2016
Arrived late evening, room was ready for us. Room on 2nd floor perfectly adequate but little small when sold as family room, with sofa bed already made up there was little room to move around the beds. Very clean room with nice modern shower in bathroom. Free hot breakfast is very good, all usual hot food, kept stocked constantly!
from Cheshunt, United Kingdom
Submitted on 30-07-2016
Visited this hotel as couldn't get our usual one when visiting family. It's average for a Hampton by Hilton, but beware, the beds are very hard and the pillows are like marshmallows, we had 2 rooms and both the same, also if you have a baby and booked a crib take a matress for it. That said the rooms are clean if lacking in drawer space so if you don't mind your smalls on show on a shelf by the bed you will be ok. There is free wifi but speed is a bit variable. Loads of well lit car parking. Fre... Read more
from London, United Kingdom
Submitted on 01-08-2016
The hotel is average quality. Helpful reception desk.! Don't try their dinner as you will be disappointed. I had a vegetarian curry, that was warmed in microwave. Worst of all the Nan bread served with it was like eating a rubber. I did not expect Hilton to serve food like that. Hope they will try to do better. Very little options for vegetarian in the breakfast.
from Kuala Lumpur
Submitted on 01-08-2016
Ideal location just off J23a of the M4 although sat Nav had a mare finding the place, make sure you turn left top of slip road and first left again by the obscured hotel signage and the road will bring you back under the bridge and a right turn into the hotel car park. Friendly welcome and soon into our room on the third floor...place is well designed and the room was up with the best on our recent travels. Bathroom was very well designed with a roomy shower and bright lights. Air con worked wel... Read more
from Kent
Submitted on 01-08-2016
Everything just as it should be for an overnight stopover. Considering that the breakfast was complimentary it was excellent. Would definitely stay again and recommend to anyone looking for good value and good service.
from hexham
Submitted on 03-08-2016
Hotel very clean ,staff wonderful so helpful, Breakfast very good . had a great 3 nights stay Only fault the bed was hard and took some getting used to hence the very good score , i did tell the staff and it will be looked into would i stay again a big YES
from Pembrokeshire, United Kingdom
Submitted on 03-08-2016
Great well priced hotel for business with excellent location just off J23a M4 with plenty of parking. Rooms always very clean with air con and good bathroom and shower, decent ironing board and iron in the room which does make life a lot easier for the business traveller. Even though located next to M4 have always had a good night's sleep as sound insulation very good. The only slight hit and miss is the food which can be fine one night and mediocre the next but Magor is only a 15min walk and ha... Read more
from
Submitted on 04-08-2016
Stayed for one night for business... The hotel is modern looking inside and out. It offers good value for money and a nice step up from the average 3 star hotel. Located conveniently off the M4 about 5 miles outside of Newport town centre in a business park. There is free on site parking and a Subway and a grill restaurant in the complex. Hotel bar is ok for meetings - smart enough but drinks are pricey. Staff were friendly. My room was modern, tasteful and clean. It came with a nice walk... Read more
from Arnside, United Kingdom
Submitted on 05-08-2016
This hotel is clean, comfortable and staff are friendly and helpful. We stayed here and travelled to Bristol every day as it was better value. Good breakfast to set you up for the day! Rooms are a bit small and bathrooms have slide doors that sometimes open on their own but very good especially for the price. Good fitness room as well!
from Eastbourne
Submitted on 05-08-2016
As Above, Have nothing but good to say about our stay and was impressed with the price real value for money.As was service and comfort. helpful staff good parking facilities easy location W.fI Easy access to surrounding places of interest
from
Submitted on 06-08-2016
Very nice clean hotel up to date rooms comfortable bed and sofa great air con and very quiet room. Was a little disappointed with the greeting I got when I checked in. The girl behind the desk just looked up and said "yes" no hello or how can I help. But apart from that I can not fault the hotel. But for that reason I give it a 4/5 instead of 5/5.
from Leeds, United Kingdom
Submitted on 07-08-2016
We decided to stay in Newport as the hotel was half way between Cardiff and Bristol. You can see the M4 from the hotel. Rooms were very clean and spacious. Very well priced for a Hilton. 25 minutes drive to Cardiff. Although the hotel is located in a small business park, the parking is free, there is a large American style restaurant (we didn't have time to try), a Subway and also Newport is only a few minutes drive. If you want a brand name, quality and a spacious room, we happily recommend the... Read more
from Pontyclun, Wales, United Kingdom
Submitted on 07-08-2016
My partner and I decided to stay here as, despite only living 20 miles down the M4 we had a couple of events planned this last weekend which meant it would be much easier to stay about where this hotel is. The staff were either brilliant or not; no inbetween! Most were fantastic though, especially the young lady who looks a bit like Lily Allen who served us our drinks late one night and was back in the next morning to serve breakfast - all without any sign of being a grumpy gus! Both my partne... Read more
from Cannock
Submitted on 09-08-2016
This must have been at least the fourth time we have stayed here, each previous stay was fantastic hence our return. Unfortunately on this occasion we had to ask for the bed sheets to be changed when we returned at 20.30 the following evening, due to a spillage which occurred the night before, ( we assumed they would naturally be changed ). We were informed that they were only changed after three days, but would change them, great until we returned to the room to find clean sheets had been chuck... Read more
from Huntingdon, United Kingdom
Submitted on 09-08-2016
Stayed at the hampton by hilton to attend an event at caldicot castle. Stafff were helpful, hotel was clean. Seating at breakfast was limited. Seemed short of staff as fruit and cutlery were not replenished often. One helpful waitress cleaning all the tables on her own.
from Sheffield, United Kingdom
Submitted on 10-08-2016
A busy hotel just of the M4 motorway, placed for easy access to South Wales the Chepstow racecourse and just a stones throw from Bristol over the bridge, excellent staff and good customer service. Clean and spacious rooms well equipped and quality beds for good nights sleep
from Warfield, United Kingdom
Submitted on 12-08-2016
Good value and nice breakfast food. Breakfast restaurant can be a bit chaotic at times. Free wifi is good. Aircon takes some working out, and so if you get it wrong then you will be sleeping in the tropics or the arctice. Easy road links into South Wales. Friendly staff. I have stayed often using the HHonors points system.
from
Submitted on 12-08-2016
Staying for 3 nights and it has all been great so far. Nice staff, clean rooms, comfortable beds and not the usual crap showers like in most hotels. They also have a nice self service breakfast. I would definitely recommend this place to anyone and I hope to stay again in the future.
from
Submitted on 14-08-2016
Stayed here for 1 night as was our stop off point on our journey. Room was spacious, clean, well equipped and very quiet considering its right next to the M4. Breakfast wasn't great, not fully stocked up, waffle not working. Staff at breakfast weren't very welcoming, not much 'Hamptonality' there at all but reception and bar staff made up for that! Lovely stay over all though, thankyou!
from
Submitted on 14-08-2016
i think the title says it all, hotel rooms are very good but the food is very poor. all I want to do is book in and have somewhere to have a drink and a good meal, the staff are very helpful but it is just let down by the standard of the evening meal , the breakfast is ok , I have had better but also had worse. I will use this hotel again but only because of the location
from Romford, United Kingdom
Submitted on 16-08-2016
Had an amazing 3 night stay here as we was attending the David Brooke event centre very comfortable rooms great breakfast very clean hotel very helpful staff definitely would stay here again thank you again
from Bradford
Submitted on 16-08-2016
Not terrible but not great... Bed- small Room- modern Bathroom- sink terrible- shower nice- no bath Hotel- new Breakfast- like a service station Staff- pleasant House keeping- knocking on door at 9:30 to see if you'd left- check out 12:00... Evening menu- photocopied bit of paper Wouldn't stay again... Is what it is... Budget hotel...
from London, United Kingdom
Submitted on 05-09-2016
The room was clean, I don't like the sliding door however this is the same as other Hampton's I have stayed in. The staff were polite and friendly, the location was good with a few places close by such as subway and a restaurant. Breakfast was good with enough for most people's liking however you will need to get there early if you want to avoid the crowds especially at weekends. Air Conditioning is noisy but no road noise.
from
Submitted on 06-09-2016
Stayed there when I went to a wedding in Wales. Staff were friendly. The room was ok for sleeping not a lot in it. Breakfast was good would stay there again. I think it was very good value for our money. Parking available on site.
from Llanrhystud, United Kingdom
Submitted on 06-09-2016
We stayed here as a midway point, en-route to Gatwick. A last minute, reasonably priced stay that did not disappoint. Clean and comfortable room, friendly staff and a great location, just off j23a on the M4. Perfect attention to detail from check in - to departure. Special thanks to Michelle, the receptionist - you should bottle her friendliness and great humour and sell it to other hotels as an example ohf how hotel receptions should operate. We will return.
from
Submitted on 07-09-2016
My the staff were very friendly on arrival. The room & bathroom were spotless. The bed was comfy and you couldn't here the motoway. But we went down to breakfast and it looked like a bomb had hit the place. No clear tables, food was every where, empty serving trays, no milk, no waffle mix. The staff were doing there best but clearly run off their feet
from Telford, United Kingdom
Submitted on 08-09-2016
Friendly service with a warm welcome, an excellent location to visit attractions or Cardiff. Very easy access to the motorway network if you wish to explore the many local attractions. There are some wonderful locations for sightseeing in the area both seaside and inland. Plenty of free parking at the Hotel.
from SCOTLAND
Submitted on 14-09-2016
Rooms were clean and well appointed. Staff very helpful and went out their way to assist. Bar prices very expensive. Breakfast is complimentary so do not expect much. Adequate to start the day. Would use again.
from Tonbridge, United Kingdom
Submitted on 16-09-2016
Hotel was nice and new looking, convenient location just off the M4. Staff were friendly and helpful. I didn't use the breakfast facility as I was up very early but my colleagues did and they were impressed.
from Swindon, United Kingdom
Submitted on 19-09-2016
This was our first stay at a Hampton by Hilton. For me I will stick to Hilton. The room was on the small side and did not have one drawer. I was sharing with a friend and I found the glass sliding door; which covers the wardrobe and toilet quite strange. You could not lock the door nor did it "shut". Most of The staff were fabulous and the duty manager was leading by example (Robbie) day one. I was disappointed with breakfast. They struggled to keep it topped up and on both days we had to wait... Read more
from Chester, United Kingdom
Submitted on 19-09-2016
very handy to travel around the area, easy access to motorway. Hotel clean staff helpfull. Easy parking a subway cafe and a grill bar 2 minutes walk. would defenitley use this and other Hiltons again.
from Bordeaux, France
Submitted on 21-09-2016
4 nights in that confortable and modern hotel.. room are bright an clean. Bathroom is cleaned everyday. No minibar but a real bar in the lobby. A small but well equipped fitness room..free...no swimming pool. The breakfast is classical...Need a real fresh fruit juice..
from Dorset, United Kingdom
Submitted on 22-09-2016
This hotel fell well below standard. It only has to produce a breakfast and could not get that right. At no point was a full breakfast available for guests. I had only sausages on my plate for 10 minutes as other breakfast items were not replaced. Terrible food standards
from Chepstow, United Kingdom
Submitted on 24-09-2016
Can't knock it for the price! Loved the free breakfast - easy self serve. Room was clean and looked well maintained. Service was great. Only frustration was my key card kept breaking and we had to reactivate it 4 times - every time we went back to the room.
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