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BEST WESTERN Parkway Hotel

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Based on 846 reviews
Room & Rates

1 Double Bed

1 Double Bed, Non-Smoking, Standard Room
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2 Single Beds

2 Single Beds, Non-Smoking, Standard Room
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1 Double Bed - BEST WESTERN Parkway Hotel - 1

1 Double Bed

1 Double Bed, Non-Smoking, Standard Room
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BEST WESTERN Parkway Hotel
Cwmbran Drive, Cwmbran, Newport, United Kingdom NP44 3UW

Nows the time to visit Newport Situated in 75 acres of gardens BEST WESTERN Parkway Hotel is a lap of luxury 4 star hotel that puts guests close to Cardiff and Bristol A fantastic hotel with purposedesigned conference facilities arranged around a 4000 square foot open plan reception area our accommodation offers laid back yet everprofessional service Whether youre sinking into our deep leather sofas and comfortable seating around a real log fire in winter or simply passing through reception well make sure you have everything you need for the perfect stay Our main conference suites are recently refurbished with air conditioning and visualcommunication support specialists are available to help you set up if necessary Our 70 ensuite bedrooms extensive leisure club la carte and carvery restaurant Coffee Shop and private dining facilities make for complete comfort

  • 24 Hour Security
  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Currency Exchange
  • Jacuzzi/Hot Tub
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 846 reviews
from Caernarfon
Submitted on 19-05-2016
You really need to invest in slow/soft door close mechanisms because the amount of people that don't know how to close a door is unbelievable. If i had £1 for every door slammed it'd have paid for the whole stay. Not getting to sleep til late because of it and being woken up 2-3h before alarm isn't ideal. I've ear plugs but still woken up because some just let go of their door from the furthest point, it shakes the walls & room. Ridiculous. Maybe some signs to encourage people not to just let... Read more
from Helsinki
Submitted on 20-05-2016
This was a very good hotel, we stayed for 2 nights (Friday to Sunday). Very relaxing, spa was very good as was gym. In terms of location it is pretty much in the middle of no where and so you will need a car to get to places. The town of Cwmbran has so many shops to choose from and again is nicely set out. The breakfast at the hotel was lovely, lots of choice and will be filled up if empty. The only down side is that the shower in the rooms are not particularly powerful. Wouldn't return mainly b... Read more
from Windsor and Maidenhead, United Kingdom
Submitted on 21-05-2016
The afternoon tea is a real delight, service was excellent. Jordan and Lauren were very attentive and knowledgeable without being overbearing. The selection of goodies on the platters were very tempting, with my mother polishing off both the welsh cakes before I could eat one - she loved them so much. I will definitely be going back.
from Newport, United Kingdom
Submitted on 22-05-2016
Recently joined the colonial club - lovely friendly staff nothing too much trouble /excellent facilities - perfect place to relax and unwind after a hard day/week at work. Highly recommended ?????? The lounge bar is welcoming and the food is delicious/ I ordered a greek salad and it was enormous! and looked too good to eat -almost! ??????
from London
Submitted on 23-05-2016
I found the hotel quite nice and most of the staff very helpful hopeful however a couple of the members of staff made my stay very uncomfortable. I generally do not leave reviews but on this occasion I felt it necessary to do so. The lady on the front desk, Charlotte I believe not only provided incorrect information, if I asked her a question it seems as though I was taking up her precious time. On the other hand restaurant staff were great and the food is lovely.
from Pontypool, United Kingdom
Submitted on 10-06-2016
Coleg Gwent hosted their annual BTEC Showcase exhibition in the Crystal Suite at the Parkway Hotel, Wednesday 8th June 2016. The event was a resounding success, facilitated by excellent cooperation from staff at the hotel. Everything was organised and carried out efficiently with a smile and helpful manner. I was told when I arrived to 'ask for Cath' and after asking, I could see why! Cath could not have prepared the event any better, and our guests had a wonderful time. We will certainly be ... Read more
Submitted on 12-06-2016
Thanks for a brilliant birthday lunch, relaxed atmosphere with a lovely carvery and great service from Joseph ????????? We regularly visit and enjoy the bar and restaurant area. Would recommend to anyone for a lovely meal and good evening out.
from Newport, United Kingdom
Submitted on 16-06-2016
Visited for afternoon tea and thought prices very reasonably priced. Extremely helpful waitress .....Becky....who made sure we had all we wanted. Will be visiting again soon. Quiet venue to relax and unwind for the afternoon. Nice latte as well.
from Cwmbran, United Kingdom
Submitted on 19-06-2016
Had a lovely party here for my grandparents 50th wedding anniversary. The room we had was lovely, clean and tidy. The staff working at the parkway were willing to help with anything, especially Rhian who helped putting up banners and generally helping out. Also kelly/ Kellie who really made sure our room was clean and tidy. Thank you for a brilliant time and making the little things extra special!
from Norwich, United Kingdom
Submitted on 22-06-2016
Found the hotel very easily as signposted from main road, huge car park and very well looked after grounds. Hotel very clean and receptionist very friendly. My room was a good size and had a good view, everything was clean and tidy. I ate in the restaurant and had the carvery which was a good price and was very nice. I had a good night stay apart from someone let there door slam late at night but not a sound after that. All in all a much nicer stay than the other hotels in the area.
from Aylesbury, United Kingdom
Submitted on 23-06-2016
Rooms are very comfortable, with a good seating area - not always the case elsewhere! Good bar/public areas, with a great restaurant and decent bar snacks. Staff are helpful and friendly. A table in the smoking hut would be very welcome!
from Bridgend, United Kingdom
Submitted on 27-06-2016
Treated my wife to a spa night. Despite the hotel catering for a wedding (which we were not part of), we never felt as if we were surplus to requirements - unlike at another hotel we stayed in last year. Customer service was excellent and spot on, the facilities as advertised and top of the range, and the soundproofing ensured we didn't hear the wedding. Minor points; we went out for food so can't offer an opinion on that, there was only one staff member in the spa who had a lot to do - you need... Read more
Submitted on 29-06-2016
The stay at the parkway. Was out of this world the staff are out of this world to help you. There are frendly. The place is out of this world. The food is fantastic. The spa is out of this world. I will turly go back there again. The only problem is that it is only 4 stars when it should be turly 5 stars.
from wales uk
Submitted on 01-07-2016
The prices are reasonable. The surroundings is beautiful. Log fire on, comfortable settee and a lattee. Bliss. The only downside was that no one was behind the counter to serve us our coffees. I stood there like a lemon for an unreasonable amount of time with staff walking past, totally ignoring the fact that I was waiting to be served. Hey, we eventually got served so all good. The following week I treated my son and mother to a lunch. Very nice. Wasn't sure if the half of a wasp we found in ... Read more
from Newport, United Kingdom
Submitted on 04-07-2016
Lovely Spa Day - excellent facilities with Swimming pool, jacuzzi, steam room and sauna and very relaxing treatments. Lovely outside area also to relax in if the weather is goo which it was. Staff were very friendly and helpful would definitely recommend a visit.
Submitted on 05-07-2016
What an absolute pleasure staying here with my partner for the evening. Beautifully decorated room, we were in the penthouse suite. With a glamorous scroll backed stand alone bath it was the perfect place to sip some fizz and relax. We nearly moved it was so spacious and very well appointed. You could have been anywhere in the world looking out on to the green lawns. Staff were friendly and exceptionally helpful throughout the stay. Food was delicious and even though there were two weddings tak... Read more
from Swansea County, United Kingdom
Submitted on 06-07-2016
A very pleasant one night's stay with plenty of amenities. A spacious hotel with lovely leisure facilities. This was a popular wedding venue with two wedding receptions going on and they also managed to cater for our group of 50+ for a barbecue! Staff were very helpful, breakfast was superb with all palettes catered for. One down side was I would have like to see some water dispensers?!
from Northampton, United Kingdom
Submitted on 08-07-2016
I had a lovely 3 night stay with my sister daughter and my nieces. The staff were wonderful very friendly and nothing was to much trouble for them we would highly recommend it .every thing was lovely and clean and the food very good.
from South Wales, United Kingdom
Submitted on 08-07-2016
Excellent day for our Mum's birthday treat! We enjoyed the spa facilities... We spent hours in the pool and sauna! The only negative point was the fact it was absolutely boiling in the seating area and you couldn't get hold of anyone to get a drink at the bar. Other than that our experience of the spa was excellent. After an afternoon relaxing at the spa facilities, we enjoyed afternoon tea - it was out of this world - absolutely amazing. Lovely day for our mums birthday ??
from London, United Kingdom
Submitted on 10-07-2016
Had a great stay there, very comfortable, clean and friendly, all the staff were happy and accommodating, particularly Kelly who we found to be very chatty and interested in our well-being.. Over all a faultless effort and will absolutely be coming back!! Even if it is just once a year. The food is great too.
from Ireland
Submitted on 11-07-2016
We asked for the food and wine Menus whilst sitting in the bar area - waited about 20 minutes but we were forgotten. When we did eventually order our food was inedible - we tried..but it was really not nice - the lamb must have been on the hills for a few years - we complained and the Manager said that he would have a word with the Chef..and offered us a free desert..well, we don't eat desserts..a refund would have been nice,.I followed up the complaint the following morning with the Reception... Read more
Submitted on 17-07-2016
As soon as we arrived, we couldn't believe that nothing had change for 31 years... It was so dated and tired, even though we read that the bedrooms had had an update, the furniture was very old, but the bathrooms were fine. It felt like an old peoples home, especially when they stopped serving in the restaurant at 9pm...The receptionists didn't have any authority to help in any way. Never again, prices were even the same as other 5* hotels and in my opinion this should be a 3*. Hope this helps .... Read more
from Bristol, United Kingdom
Submitted on 18-09-2016
A friends wedding and evening venue. Hotel was fabulous from the minute we stepped in the door. Nothing was too much trouble. We decided to go for afternoon tea before the evening party. The sandwiches were really fresh, the scones and welsh cakes were just warm and not too big. The little cakes were really lovely which were all washed down withe a huge pot of tea, whist my husband had a, just as big pot of coffee. The staff at my friends evening party were so he... Read more
from Bournemouth, United Kingdom
Submitted on 19-09-2016
Visited for 2 nights to celebrate my partners birthday. Was in communication with the hotel beforehand to arrange prosecco for the room and specific spa treatments. The staff were very obliging. The Reception and bar areas are very spacious. Staff friendly and helpful. The bedrooms are standard in size and tastefully decorated. Our room overlooked the rear gardens; a lovely view. The spa was well equipped with sauna, steam room; spa bath; pool; treatments and gym. It looked like spa days ... Read more
from Greater Manchester, United Kingdom
Submitted on 19-09-2016
I have been staying here on and off for about 3 years now. Wonderful to the extreme. Love,y location just off the busy road, great flower arrangements when you enter. Staff lovely, Hotel aeYs clean, food exceptional. Lovely lounge and residents lounge. Rooms are wonderful. Nothing and I'll,say again NOTHING is remotely bad about this Hotel. It feels like home. Brilliant swimming pool and chill area. Thanks staff you all work ever so hard. Viewers, I say the above out of total honesty. I... Read more
from Woking, United Kingdom
Submitted on 20-09-2016
Coming back from Wales we stayed here overnight. Hotel staff were friendly and welcoming. Hotel was easy to find and easy to find your way around. Room was fairly big, comfortable and clean. Buffet breakfast in the morning was delicious and plentiful. Will certainly recommend this hotel to my friends and family.
from Cardiff
Submitted on 23-09-2016
Just been to this hotel as part of a wedding party. We had the carvery option for lunch. It was amazing, especially considering it was mass catered. The service was impeccable. Special thanks must go to 'Ethan' part of our waiting staff. He was polite, friendly and incredibly good at his job. Nothing was too much trouble. I would heartily recommend this venue. Thank you