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Holiday Inn Express Newcastle Metrocentre

Newcastle, England, United Kingdom (NCL)

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Based on 285 reviews
Modern hotel meets the Metrocentre.
Room & Rates


  • Two Double Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers.

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Standard Room

  • One Bed
  • Two Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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Two Single Beds, Smoking

  • Two Single Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Smoking.

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One Double and One Sofa Bed, Smoking

  • One Double and One Sofa Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Smoking.

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Two Single Beds, Non-Smoking

  • Two Single Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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One Double and One Sofa Bed, Non-Smoking

  • One Double and One Sofa Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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One Double Bed, Non-Smoking, Accessible

  • One Double Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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Two Single Beds, Non-Smoking, Accessible

  • Two Single Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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Holiday Inn Express Newcastle Metrocentre
Clasper Way, Newcastle-upon-Tyne, United Kingdom NE16 3BE


Holiday Inn Express Newcastle Metrocentre is located in Newcastle-upon-Tyne, close to metrocentre, Sports Direct Arena, and Grey\\\'s Monument. Nearby points of interest also include Castle Keep and Tyne Bridge.

Why Stay Here

  • Free Wi-Fi
  • Free Parking
  • Free Breakfast
  • Event/Meeting Facilities 

Resort Details

This 3-star property offers a meeting/conference room, audio-visual equipment, and business services. Wireless Internet access (surcharge) is available in public areas. A bar/lounge is open for drinks. A complimentary hot and cold buffet breakfast is served each morning. Guest parking is complimentary. Additional property amenities include laundry facilities, currency exchange, and dry cleaning/laundry services. The property has designated areas for smoking.

Accommodation Details

134 guestrooms at Holiday Inn Express Newcastle Metrocentre feature coffee/tea makers and safes. Bathrooms feature hair dryers. Wireless Internet access is available. Guestrooms offer desks and complimentary newspapers. Televisions have satellite channels and pay movies. Rooms also include windows that open.

Based on 285 reviews
from Inverness, United Kingdom
Submitted on 13-05-2016
stay at the rooms at the back of hotel facing kfc as at the front you have a busy railway line also get as far away from the stairs and lift as the noise echoes through your room and finally check the bed does not dip in the middle as you will have a terrible nights sleep
from London, United Kingdom
Submitted on 15-05-2016
Reception staff very friendly, We stayed in 2 rooms, very comfortable beds and not too noisy. Only slight complaint would be stained carpets, hooks missing off net curtains and slight odour in family room. Extra tea,coffee, and milk in reception area which was great as didn't have to bother the staff.
from Dublin, Ireland
Submitted on 17-05-2016
Travelodges are never going to be plush, the best thing about them always is price and staff. The receptionist Tara deserves special mention here, great sense of humour and very helpful. This travelodge doesn't have a bar but does have a small comman area off reception to meet your friends/fellow travellers, not posh but a grand spot for a base to explore Newcastle although a bit our in Gateshead, a perfect location for the ENORMOUS Metro Centre.
from Blackpool, United Kingdom
Submitted on 20-05-2016
Great staff, always happy to help especially manager Gemma! Working in the metro centre so location is perfect, rooms are clean and standard for Travelodge, loads of amenities in the area, overall pleasant stay!
from Darlington, United Kingdom
Submitted on 22-05-2016
My self and my boyfriend stayed in this hotel for a friday nightout in newcastle. We book this hotel a few times a year as its cheaper to stay over night than to get a taxi home to darlington.We were greeted by justine she told us about taxis and what bars to try and as already new some of them she was lovely and bubbly and very very helpful she even helped us carry our bags to our room and gave us some glasses to use as we had forgotten ours I hope shes there when we come back again what a love... Read more
from Howden, United Kingdom
Submitted on 04-06-2016
Pleasent hotel as always with travelodge. Hotel location was great for this situation, whether it is for shopping or visiting the local area. Even thought there is no dining area. There are food and drink opportunities a stones throw away. Also a local pub with food available. Staff were very nice. We would stay here again.
Submitted on 06-06-2016
Eleven of us stayed here for 2 nights for a Stag Weekend in Newcastle. Even though it's a 15 minute taxi ride into the city it is still in a good location in Gateshead due to it's proximity to all the main roads - so easy to get there. Several chain restaurants within a stones throw as well as a decent local pub (The Skiff Inn) literally next door, so you have plenty of places to eat before heading into town. The hotel itself was clean, the shower was hot and at a decent pressure (a rarity in bu... Read more
from Essex, United Kingdom
Submitted on 09-06-2016
Stayed here to break our journey after visiting Scotland. Good location just off the A1, with plenty of places nearby to eat. The room was clean and comfortable, and very spacious. Only here for one night, but it suited our journeu route. Would stay here again with no problem. Only downside was that our room, although on the top floor faced the front of the hotel where the bin store was located. The binmen arrived very early in the morning!
from Glasgow, United Kingdom
Submitted on 19-06-2016
Clean quiet room. Iron and ironing board if requested. Helpful staff. Restaurant's excellent next to hotel. Easy transport to Newcastle. Bus stop right outside. I will definitely come back again. Top Marks!!!!
from Cambridge, United Kingdom
Submitted on 21-06-2016
This hotel had dirty carpets throughout, including in the room, a shower with the pressure of a flat tyre, noisy from traffic with a constant drone, just horrible. I'd also paid online when booking but when checking in, was informed the payment wasn't taken.
from Hinckley, United Kingdom
Submitted on 01-07-2016
Beside the River Tyne, Travel Lodge Gateshead, offers a respite from a busy urban environment. Comfortable rooms, with comfortable large double beds, and a bath/shower room offering copious quantities of hot water. Despite being on le minutes from the busy A1 trunk road and the busy MetroCentr, the hotel is quiet. The staff are professional, helpful and courteous and the overall ambience is of a modern, well maintained and clean hotel.
from Chester, United Kingdom
Submitted on 01-07-2016
The staff were very friendly and helpful during our stay and went out of their way to make our stay very comfortable.My partner is registered disabled and they made her really comfortable with an extra chair during our stay.They also advised places to visit and eat.There is a great pub just 100 yards away with great food and friendly staff too.Will certainly use again if we are in the area.
Submitted on 02-07-2016
This Travelodge is brilliant value for money and located very close to the Intu Metro Centre. I have stayed here twice now and find the rooms to be clean, modern and comfortable. Any extras; such as towels, ironing board or hair dryer are available at the 24/7 reception. The staff are brilliant and could not have been more helpful. Cheryl on reception was friendly, welcoming and informative. She really went the extra mile by giving us local advice, knowledge and suggestions on the area over an... Read more
from Haverfordwest, United Kingdom
Submitted on 03-07-2016
As always with Travelodge, a good room and very helpful staff. Only complaint is that given Newcastle's entertainment reputation it got noisy between 0230 and 0400 with groups coming in. One bloke knocked on my door at quarter to four!
from Peterborough, United Kingdom
Submitted on 13-07-2016
This hotel was very nice, I stayed here with group of friends for a Hen Do and it did the job. The staff were nice and accommodating, we arrived early and the room wasn't ready- the lady on reception let us put our bags in the staff room area while we went out to explore. The location was alright, it runs next to a train line but I didn't hear a train from our room at all, we were on the ground floor at the end of the hotel. Overall a very nice stay and we enjoyed ourselves.
from Stirlingshire, United Kingdom
Submitted on 14-07-2016
Both the receptionist we had contact with were great and took the time and trouble to give us lots of additional information about our stay and the locally available options to make our stay better. As usual the room was excellent - well prepared and very comfortable - we looked out over the Tyne which gave me a fresh pleasant perspective of this area. Foot/Cycle path along the side of the Tyne means a short walk to the Metro Centre. 'Skiff Inn' very close as was 'TGI Fridays' and 'Franky and ... Read more
from Gateshead metro centre
Submitted on 18-07-2016
I was on the verge of cancelling after reading reviews of stag and hen groups making noise but i was assured security makes sure no one runs around making noise and I wasn't disturbed at all , but my children's pop up beds were awful and they had to sleep on top of the duvets to soften the uncomfortable springs, extremely poor quality
from Edinburgh, United Kingdom
Submitted on 19-07-2016
Made to feel welcome the minute we stepped in the front door. Room and bathroom were clean. Beds were made daily even if we made them ourselves. Would use travel lodge again. The beds were really comfy.
from Kings Clipstone, Nottingham
Submitted on 22-07-2016
We have stayed for 4 nights at Travelodge/Pontiland near airport which had a Toby Carvery adjacent to it for meals. We moved on to this Travelodge because it is near to the Large shopping Precinct and also nearer to the Sage Theatre in Gateshead. There was also a fast food outlet near the hotel. Hotel immaculate, and service was friendly and also well informed as to the highlights of staying there.
from Edinburgh, United Kingdom
Submitted on 02-08-2016
This hotel was very clean and well maintained and the staff were very helpful. The staff told us where the best local places to eat were and the cheapest taxis to use.There was even restuarants nearby that offer discount if you mentioned the hotel
from Cambridgeshire
Submitted on 02-08-2016
Stayed here Saturday & Sunday. Great service, lovely clean rooms, good prices. Only downside is you can't get cooked breakfast on site but there's are plenty of places close by which serve breakfast! Close to Newcastle only 10 mins in a taxi!
from Barton-upon-Humber, United Kingdom
Submitted on 10-08-2016
Gateshead Travelodge was filled with friendly staff who treated our frail, old Golden Retriever like royalty. The room was clean and comfortable with easy access to outside. We have stayed here before and will do so again.
Submitted on 12-08-2016
Stopped here for the night on our way up to Morpeth. As there is 4 of us we are in a family room. Good sized double bed and two singles are provided. Price for one night stay was only £45 so not expensive. Tea and coffee on the table is a nice touch. The fan was a good idea as it was a hot night. Bathroom condition is what loses this hotel a better rating. The bath is not that clean. Also what looked like mold in one of the plow cases. Not sure if it shows in the picture. No food served on ... Read more
from Derbyshire, United Kingdom
Submitted on 14-08-2016
We were told when we arrived that we had been given a room on the floor with Stag/Hen parties on, but we could change to a disabled room on another corridor. We looked and thought as it was for 1 night we would move as we had a busy and long day the following day. However, at 9.20pm we had to go to reception as the noise from children running up and down the stairs, the noise from outside and cigarette smoke coming in the room was dreadful. We discussed this with Sheryl on reception and she did ... Read more
from bristol
Submitted on 15-08-2016
Stayed at this hotel for a near by wedding. Good room, clean, fan provided. Good value for money. Lots to eat near by. Pub, tgi Friday, kfc and frankie and bennys next door. Asda 2 min drive away for cheap petrol etc, and metro centre very close by, lots of shops. 15 min drive from Newcastle.
Submitted on 28-08-2016
Spent two nights here to break a journey from North Scotland to the South Coast. Definitely the best staff we have encountered in a Travelodge. Friendly, informative and making an unremarkable hotel experience really quite pleasant! Room was as expected - but that is clean and comfortable.
from Bedfordshire
Submitted on 28-08-2016
Stayed here for six nights whilst touring the area with a group of friends on motorcycles, rooms are large and spacious room was spotlessly clean and had a comfortable king size bed, room also had a good ensuite with a bath with a shower over it, a kettle with tea and coffee in the room, had a phone call prior to arriving asking me if I needed any thing in my room like an iron and ironing board or a fan etc. Happy and helpful staff rounded off an excellent stay, would highly recommend and will r... Read more
from Fleet, United Kingdom
Submitted on 30-08-2016
The most important thing that travel lodge offers is letting us take our dogs with us. Almost impossible to find another chain that welcomes the whole family. We stayed at the Gateshead lodge, its very basic, but clean, functional and reasonably priced. No restaurant, but there is a good choice of places to eat and drink nearby.
from Bolton, United Kingdom
Submitted on 02-09-2016
Decent hotel great location. Nice staff. Rooms have everything what you need. Stayed here 2nights and would defo come back and would recommend to anyone who is going to tour the city. Quiet aswel no noise to disturb which is a plus
Submitted on 06-09-2016
Best travel lodge I've stayed in, receptionist was really friendly introduced herself as Justine. Very helpful and friendly. Thanks for a wonderful stay Justine. If I come up Newcastle again that's where I'll be staying. :)
from Nottingham, United Kingdom
Submitted on 11-09-2016
Top quality service from gorgeous ladies, wonderful smiles to greet you in the morning and always happy to lend a helping hand. Very clean and comfortable stay, no noise or anything. Would definitely recommend to family and friends if they stayed in Newcastle.
from Bedworth, United Kingdom
Submitted on 12-09-2016
A comfortable hotel in an ideal location for Metro Centre. The staff were helpful and friendly and as this was a first visit to the area gave us good advice on where to eat and bus routes to use. We will return.
from Skegness, United Kingdom
Submitted on 15-09-2016
I stayed here for one night to break a long journey from Scotland. After eventually finding the place after taking the wrong exit from the A1, I checked in and was directed to my room. The room was basic to say the least, a double bed, a table/desk, open cupboard for hanging clothes , bedside cabinets..and that's about it. The curtains were frayed at the edges...the duvet cover??, if you could call it that, was more like an un ironed sheet, which in no way fitted the duvet, and had a huge ho... Read more
from Scotland UK
Submitted on 25-09-2016
Great value for money in an excellent location close to the Metro Centre and there were several restaurants within easy walking distance. The room was spotlessly clean and the bed was very comfortable. No complaints at all. In fact we wished that we had been able to stay for an extra night. We will definitely stay here again when we next visit the Newcastle area.
from Lancaster, United Kingdom
Submitted on 25-09-2016
Stayed here for one night, plenty of parking, great location for food/drinks and a short taxi ride in to the city centre. The room was spacious and clean, not overly noisy as some reviews say and the staff on reception couldn't of been more helpful they really were lovely. All in all a good base for a short stay in Newcastle, would definitely book again.
from West Midlands, United Kingdom
Submitted on 27-09-2016
What you would expect from a Travelodge-nothing fancy just the basics. could have been a little more fresher ie carpet-difficult to get warm water constantly, either too hot or too cold. location if you have a car or use a taxi
from Queensbury
Submitted on 09-10-2016
Although the location of this travelodge is great, it means there is a lot of noise. People smoking outside late create noise . The TV is appalling, size of an old computer monitor & remote was faulty
from Manchester
Submitted on 09-10-2016
Stayed here for a weekend. Reasonably priced, clean spacious room, good location for access to Newcastle centre. You will need a taxi into the centre but only about £10-12, there are a couple of restaurants next to the hotel + a KFC, and the huge metro retail park is only a 10min walk away. Staff are helpful and can't really fault it as a short stay hotel for the Newcastle area.
from Preston, United Kingdom
Submitted on 10-10-2016
2nd stay at this travelodge. Used for a stay with a friend for shopping and to take advantage of the TGI Friday cocktail menu which is a 2 minute walk away. Receptionist (jade) lovely on arrival and offered information about nearby places to eat. Location perfect for all shops and retail parks in the area. Will be returning.
Submitted on 10-10-2016
We stayed here with a young baby and 3 years old. The staff called me prior to my stay and said they would set up a cot for us in the room this was all set up and ready on our arrival. The staff were friendly and attentive. Old downside was there was no cooked breakfast option however frankie and bennys and KFC are round the corner
from Gateshead, United Kingdom
Submitted on 13-10-2016
Lovely hotel with friendly helpful staff making my stay extra enjoyable , a must stay for anybody looking to stay in a nice hotel . Restaurants close by and easy access to get to makes it a recommendable place to stay whether your going in to Newcastle or staying nearby . Rooms are comfortable making you feel like your at home and the beds are comfy to give you a relaxing nights sleep ready for the next day . I would recommend this hotel to anyone that is looking to stay in a hotel and wanting a... Read more
from Stamford, United Kingdom
Submitted on 16-10-2016
Warm welcome on arrival, clean and tidy rooms and a willingness to help. There was a minor issue that was not the fault of the hotel but the staff (Tara was fab!!) worked hard and fast to sort it brilliantly. As the title implies, we couldn't have asked for more...thank you!
from Wirral
Submitted on 16-10-2016
I stayed here with 2 friends in a family room as a last minute booking. We had the double bed plus 2 'cot' beds. The staff were helpful and the room was clean and the usual basic Travelodge standard. There were a Burger King and Subway attached as it was out on the dual carriageway. There was also a nice pub (The Green) a couple of minutes walk away over the carriageway. We had some issues with pipe noises in the night and the hot water took ages to come on in the morning but the staff were help... Read more
from Glasgow, United Kingdom
Submitted on 18-10-2016
Location is good, there's KFC just opposite, TGI Fridays, and located near to superstore. ASDA is nearby so if you need to top up petrol no need to worry, but just take note, the ASDA there is not 24 hours although it's signs says so. Room is great, good value considering we didn't have reservation online, just go there, ask and get a room. There are also a number of other Travelodge at the outskirt of Newcastle along A1.
from merseyside
Submitted on 04-11-2016
Not much wrong with this place. I would highly recommend it. It's 10 minutes walk from the Metro centre, and has decent links to Newcastle. The room are like new and the breakfast very good. There is on site parking and the service at reception excellent.
from Whitehaven, United Kingdom
Submitted on 06-11-2016
Wound not recommend this hotel for a disabled person, totally unacceptable in these modern times. Disabled twin room - no handrails/grab rails in the bedroom, small bed, the bed was only 2.6 wide (adult is a size 12), support alarm other side of the room. Bed was in front of windows so you had to climb over the bed to open/close window or to open/close curtains Wound not recommend this hotel for a disabled person, totally unacceptable in these modern times You pay for the WIFI it only supports... Read more
from Glasgow, United Kingdom
Submitted on 07-11-2016
ideal for shopping and restaurants, the skiff inn has delicious food , two minute walk away the staff were very friendly , a lovely place to eat . frankie and bennie breakfast was lovely , good selection
from Aylesbury, United Kingdom
Submitted on 12-11-2016
Stayed at the travelodge on the 10th November to the 12th excellent customer service from Justine would definitely recommend this hotel easy to get to the metro centre and Newcastle city centre . Clean and tidy free car park nice room hope to see Justine again when I come back thanks travelodge !!
from Linlithgow, United Kingdom
Submitted on 13-11-2016
Very uncomfortable beds and excessive noise from Stag/Hen groups. They should put a warning that at weekends they accept such bookings, especially when booking a family room. I certainly wouldn't stay at this Travelodge again. ???
from Newcastle upon Tyne, United Kingdom
Submitted on 16-11-2016
This was a late booking and an amazing price was offered, with cancellation up to lunchtime on the same day! Good facilities nearby and a great location for shopping and sightseeing. Hotel basic but clean, staff friendly and welcoming-all in all a great basic hotel which does what it says on the tin! Would defo recommend and would visit again!!
from Colwyn Bay, United Kingdom
Submitted on 17-11-2016
Just got back from yet another great stay at this hotel, the staff are always very friendly and helpful and do not treat you like a customer but more of a friend as they make sure you feel really welcome. I have been coming to this hotel for a few years now and to be honest I would always stay at this hotel even if somewhere else was cheaper. I was checked in by Gemma who was very friendly and helpful and it was nice to see Tara there again who is a great member of the Travelodge team as when I ... Read more
from Scotland, United Kingdom
Submitted on 20-11-2016
Hotel was very good value for money, perfect location for a night of eating out and a couple of drinks and visiting metro as just along the road. Very clean, spacious and staff were extremely welcoming and helpful.
from Derby, United Kingdom
Submitted on 20-11-2016
Staff were all really friendly and always happy to help. We paid for dial a drink which took the money and never showed up, when we rang they laughed at us down the phone so security tried to help. Great location 15 walk from metro centre, 10 min drive from newcastle centre. Loads of food places outside the hotel
from Edinburgh, United Kingdom
Submitted on 22-11-2016
The girls and I stayed here on 19th/20th November. The staff were very nice and the rooms were exceptionally clean, comfy beds and spotless bathroom. The only thing was we had our doors open as we were across the corridor from each other. We weren't noisy at all but had been asked to close them :(