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Holiday Inn Milton Keynes

London, England, United Kingdom (LHR)

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Based on 777 reviews
Room & Rates


  • One Single Bed
Premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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1 King Bed Executive Nonsmoking

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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1 Double Bed Nonsmoking

  • One Double Bed
Premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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1 Double Bed Executive Non Smoking

  • One Double Bed
Premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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2 Single Beds Nonsmoking

  • Two Single Beds
Premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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1Dbl Bd Executive & Sofa Bd Nonsmoking

  • One Double Bed
  • One Sleeper Sofa Bed
Premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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Holiday Inn Milton Keynes
500 Saxon Gate West, Milton Keynes, United Kingdom MK9 2HQ

Hotel Features.
Holiday Inn Milton Keynes features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool and a sauna. This 4-star property offers a meeting/conference room and business services. Wireless Internet access is available in public areas. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, currency exchange, and express check-in.

166 air-conditioned guestrooms at Holiday Inn Milton Keynes feature minibars and coffee/tea makers. Furnishings include desks and sofa beds. Bathrooms feature hair dryers. Dial-up Internet access (surcharge) is available. In addition to safes, guestrooms offer phones with voice mail. Televisions have premium satellite channels and pay movies. Rooms also include irons/ironing boards. Housekeeping is available daily.

Based on 777 reviews
from Milton Keynes, United Kingdom
Submitted on 11-05-2016
excellent service from very friendly staff. The hotel was very busy but we didnt have long to wait to be served from our seats/table and the drinks were quick to come back. Sara was especially helpful and friendly.
from Europe
Submitted on 11-05-2016
If you are looking for average just try Holiday Inn, you will not be disappointed. Average room, average food, average location. Kinda boring but it will get you through the night. Breakfast buffet was good and the breakfast service was very nice.
from Witney, United Kingdom
Submitted on 17-05-2016
I stayed in a standard room and it was STANDARD... The over the bath shower didn't accommodate for guests over 5"8 and was tired and worn. My room was close to what I assume was a staff room because in the morning it was quite noisy and when jesting my roon I saw a number of staff leaving from a door up the corridor. The breakfast was below average, tasteless and lacked imagination... The staff were polite, however one of the staff who served me my coffee at the bar after I'd checked out che... Read more
Submitted on 22-05-2016
Stayed here with my partner we are ambassador level and received an upgrade to in our room, room was very large, a little disappointed that our room didn't take full advantage of the glass windows that over looked the courtyard. Breakfast was good and good location. I would stay again.
from Glasgow, United Kingdom
Submitted on 24-05-2016
I??m struggling to find fault in this hotel, but neither can I find anything to write home about, the entire stay just had a ho-hum factor about it. Maybe that??s just MK itself, which is pretty soulless. The hotel is too, it??s functional, no more or no less. The staff I dealt with were friendly and helpful when they needed to be, I ate at the bar one night and had a top notch burger, but there is still something not quite right about the hotel as a whole. As an IHG Gold member, my room was ... Read more
from Northwich
Submitted on 30-05-2016
Stayed for 1 night over bank holiday weekend with my partner and 3 year old son, on arrival reception staff were very helpfull and friendly, room was nice and spacious and bathroom was ok but could do with modernising . Pool and facilitys were good and location great as shopping mall is only over the road.
from London, United Kingdom
Submitted on 04-06-2016
I think this hotel used to be a Trusthouse Forte many moons ago. It's conveniently situated right next to the Intu shopping centre and the Hub bars and restaurants. The hotel is set around a central atrium, with the bar in the middle. Rooms are well equipped and the beds comfy. I found the firm and good quality pillows particularly welcoming. The hotel has a good size pool which is open to guests, as well as a small gym. Our rate didn't include breakfast and we never eat there at night. Why woul... Read more
from Surrey, United Kingdom
Submitted on 05-06-2016
A Saturday night stay to finish off half term week and fir my son and I to go to Snozone. Swift and welcoming reception with a choice of booking in early or waiting until 2.30 for a bigger outward looking room which we chose to do. Good parking straight outside. Great location for Escape and the main shopping centres. Bar area was attractive and nice to finish off the evening with a glass of wine. Beds were comfortable and sofa bed fine for our 12 year old. Good lighting through the the room and... Read more
from Telford, United Kingdom
Submitted on 09-06-2016
Having stayed at most hotels in Milton Keynes due to working in the city for over 6 years surprisingly this was my first stay at this hotel. What a pleasant surprise it was really friendly welcome lovely bar area and really nice rooms in a great location. I came to the conclusion that I had really missed out in not staying previous
from Nottingham
Submitted on 10-06-2016
My friend and I booked a one night break at Holiday Inn Milton Keynes Central as a treat. Location chosen as halfway between where we both live. We had wanted a hotel with a leisure club but got so much more. We arrived around 11am and were able to check in immediately. The receptionist apologised that we would be getting an atrium facing room rather than an outside one though offered us the chance to check in later and get the latter. We loved the atrium rooms with our own balcony overlooking t... Read more
from London, United Kingdom
Submitted on 13-06-2016
Having stayed here last year, it was good to see the standards have been maintained. My room was clean and comfortable The staff were pleasant, helpful and efficient. Having dinner in the bar I can say the quality was great and not too expensive. Well worth a stay.
Submitted on 18-06-2016
This was the third stay for my wife and me at this hotel and we are sure to go back. We requested a specific room via e-mail and received a prompt reply and quick check in when we arrived. Staff are very friendly and helpful and the rooms are very comfortable with all necessary amenities. We love coming to Milton Keynes because it is a short train ride from London,the hotel prices are very reasonable over weekends and it has a huge shopping center which houses all the top shops found in London. ... Read more
from Lytham St Anne's, United Kingdom
Submitted on 19-06-2016
Room was clean and tidy, room door is opened by a card key, note the door is heavy to open and care must be exercised in doing this. The reason for this is because it is a "fire door". Restaurant is bright and airy, the breakfast selection is comprehensive with a wide range of freshly prepared fruits and breakfast cereals, not to mention the cooked breakfast of which I did not partake. Main meals were a bit limited but adequate enough. All staff were friendly and helpful.
from Reading, United Kingdom
Submitted on 23-06-2016
I have stayed here on numerous occasions and have always had a great stay. The biggest credit to this hotel are the staff whom are just fantastic. Amanda and her reception staff are amazing and more to the point always smiling and willing to help. The rooms are great and the food is of a high standard. Well worth a stay.
from Swansea
Submitted on 23-06-2016
Great service on arrival from Georgia and Mandy. Made a long day of travelling a lot less painful at checking in. Keep up the good work guys. Rooms are spotless as you'd expect. Beds are comfortable and the location is right in the centre of everything.
from UK
Submitted on 27-06-2016
My first review sums this hotel up, but my second stay only added to my positive experience with the staff. From the front desk to the duty manager; who dealt with a problem without fuss and with made sure I was satisfied, all did a great job. One minor exception being the early morning Starbucks guy who clearly does not like his job. That said, I can only rate the hotel average as the rooms whilst clean are looking dated.
from Derbyshire, United Kingdom
Submitted on 27-06-2016
Staff are always very friendly and welcoming and really cannot do enough to help you. Quick and hassle free check in and a comfortable room with everything you could possibly need. Fresh smelling towels and linens. Breakfast offers a great selection of hot and continental options. Lunch/dinner options are plentiful and always arrived quickly piping hot and freshly prepared. No complaints - definitely recommend to all.
Submitted on 03-07-2016
The is the point when I think there should be negative evaluation possible... I have been in that hotel and it was ok, i am member of their IHG, still I got a room in 3 floor. Looking for the fridge? Forget! Answer at reception: there is no fridge in 3 floor.. Two single beds, I asked for queen size... Not possible... How small the room is, the very old bath room.. Best is in the rate is the breakfast of course not included I think of moving to juries inn!
from Riga, Latvia
Submitted on 07-07-2016
On arrival I was greeted by a very friendly and efficient member of staff who recognised that I was a frequent traveller and had stayed at other Holiday Inn hotels in the past. I was quickly given my room key and as a bonus I was upgraded. Then room was very clean and comfortable, so it was a shame that I was only staying for the one night. I met with my colleague in the bar area, which was very clean and tidy and we both ordered a meal. The food was excellent, with ample portions that were good... Read more
from Swindon, United Kingdom
Submitted on 07-07-2016
Stayed one night for a business trip. 15 minute walk to the train station , close to shops and bars etc. Check in was quick and easy with friendly and helpful staff. Room was nothing special but clean and tidy. Bed was again just alright. Had dinner and breakfast at the hotel. Food wasn't bad but not fantastic, if I had paid for the bill I maybe wouldn't have been so happy. Overall, not a bad place for a work stop , no major complaints
Submitted on 10-07-2016
One poorly trained staff can overshadow the whole stay. It was my first stay in this hotel. Treated like thief using breakfast vouchers with family. Stayed in many IHG hotels and this was worst ever. Please teach some basics to you supervisor in breakfast area. I will stay in IHG hotels but for sure not in this one.
from London
Submitted on 13-07-2016
Stayed for one night on business - was travelling from the north and needed to get to London in the morning, so thought I would walk to the station and get the fast train. Room was quite spacious and the bed comfortable. Got a good night's sleep - very little noise from outside. For quite a pricey hotel, the building is a little tired - the air conditioning didn't do much except make a lot of noise. Wifi was pretty useless. Great location though - 15 minutes' walk to the station, plenty of pa... Read more
from Liverpool, United Kingdom
Submitted on 15-07-2016
Stayed for two nights on business room a good size and bed comfortable. Gym a decent size and didn't struggle to get on any of the equipment either early morning or in the evening. Wifi was poor though on this occasion and for a business hotel that's what effected my rating.
Submitted on 18-07-2016
I emailed the hotel prior to my arrival, and requested a high floor room in a quiet area of the hotel. Upon checking in, I was served by a gentleman named Simon. I'm assuming he's quite new, as he first of all told me that I had two rooms booked (when I only had one), and didn't offer me a welcome amenity (for being a Spire Elite member). After a gentle reminder, I was offered the welcome points or a free drink/snack. I took the points option, and was told that they would be added on shortly. ... Read more
from North East UK
Submitted on 26-07-2016
Beds comfy and clean, great bar area, good selection at breakfast. But on arrival we checked if our breakfast was included, she said yes. Next morning we were told rather loudly our breakfast hadn't been paid for. We said no problem, we'll check at the desk. When we checked out we were made to feel like we had lied about checking, no apologies from the staff, no smile. We did get our breakfast eventually included in the price, but a sorry and smile would have been better than a look like she wan... Read more
from Norwich, United Kingdom
Submitted on 26-07-2016
I stayed here for one night for my daughters birthday. We'd visited Woburn Safari Park during the day and were going to Whipsnade with family the following day. We had a lovely stay enhanced by the excellent and very friendly staff. The breakfast was superb with lots of choice. My only criticism at breakfast was the attentiveness of the staff. We had to go and get a waiter to take our tea and coffee order as we waited so long and we gave up on a refill as no one came back to us. It was not possi... Read more
Submitted on 29-07-2016
I have visited this hotel many times, mainly for business meetings and the staff continue to provide excellent service with a friendly smile! Tony, Sara & Jane especially. Food is good too. Wish there were more parking spaces though!
from Philadelphia, Pennsylvania
Submitted on 30-07-2016
Serviceable hotel with restaurant, pool, and workout facilities. Staff are friendly, rooms are decent. One of the better options in the immediate area compared to the competition. If you're looking for a late night drink and think the bar is closed the person working the front desk will get it for you. Have stayed here multiple times over the years and has been very consistent. Would consistently recommend.
from Peterborough, United Kingdom
Submitted on 31-07-2016
I was going to a theatre show and stayed here for the night knowing it was central and right where the shopping centre is and close to the theatre district. The rooms were clean and well serviced. Requests were acted on as quick as they could. The staff were very friendly and helpful. The only downside was that if you are at the front and open a window there is a lot of noise from the smokers. But the air conditioning kept the room cool so you don't have to have a window open.
from Oxfordshire
Submitted on 08-08-2016
Didn't get off to a good start when I gave my card for authorisation and after that was done she gave me a receipt, I always give my credit card for authorisation and then pay on a debit card on departure but the receptionist laughed and told me I couldn't now as she has charged my card!!! Rooms average very basic but it is what I expect from a Holiday Inn (this was booked as part of a large party so I didn't have a choice). Bar service slow and disinterested, rooms weird with balconies over lo... Read more
from Milton Keynes, United Kingdom
Submitted on 11-08-2016
I am in the Holiday Inn most Friday's, I find the people really friendly and I always had great service. This keeps me coming back and Tony in the lounge area always goes that extra mile. Keep up the good work Thanks, Scott
from Dubai, United Arab Emirates
Submitted on 13-08-2016
Well, I really liked the hotel as it has basic amenities, and every day they put clean towels and water, its near my offices with 10 min walk, and near all the facilities in Milton Keynes, for business travellers i do recommend this hotel
from Colchester, United Kingdom
Submitted on 15-08-2016
I stay in a lot of HI and HIX across the UK every week and this is disappointing. For the first time ever, I've had to pay for parking externally as the hotel car park was full - I double checked with reception this was what I needed to do. Room basic, very warm even with the (extremely loud) a/c on all night. Breakfast was very nice. Wifi - shocking! Stone-age levels of speed and to upgrade for faster its £12 for 12 hours - this is disgraceful; it's labelled as a business hotel yet the fun... Read more
from Cambridge, United Kingdom
Submitted on 01-09-2016
As regular patrons of the Holiday Inn Milton Keynes Central, my wife and I are happy once again to share our excellent experience. The room is fantastic, everything clean and new. The service at reception is also excellent. Breakfast is the highlight, so if you are booking, ensure that you add on breakfast to your stay. Buffet style with a touch of class. Happy to answer any questions on this hotel. Thanks to Mirka in reservations for always assisting us. Mirka is an asset to the hotel.
from Greater London, United Kingdom
Submitted on 03-09-2016
Stayed here for what must have amounted to several hundred nights (if not tipped into the 1,000's) when visiting work HQ over the course of several years. Staff were excellent - and as a returning customer definitely felt welcomed and valued on each visit with too-many-to-list examples of where they went the extra mile on service. Room standard, facilities, location - all make it the best hotel in the central district. Isn't a standard Holiday Inn - should be re-branded at the Crowne Plaza le... Read more
Submitted on 03-09-2016
The funeral for a family member was held here The staff were very efficient and very well presented Food very good Clean and very well decorated & well air conditioned Thank you for a well run venue Recommend this venue for any occasion Regards Michael Harvey
from London, United Kingdom
Submitted on 07-09-2016
Stayed here as we were going to the theatre in the town. Stayed for 1 night with our young son. Room was fantastic, clean spacious enough for what we needed, we had room service at no extra cost due to coming back late from the show and food was totally amazing. Breakfast was wonderful with the most amazing pancakes (made fresh by making them yourself) and there was no end to the choice offered. The bar area was light and welcoming with friendly staff. Reception staff were amazing and so helpfu... Read more
from Ashington, United Kingdom
Submitted on 08-09-2016
Stayed here for three nights. Booked an executive room for 2 adults. Only one robe and 1 pair of slippers. Room was clean but the bathroom was very dated. Have stayed in many holiday inns throughout the world and this one is tired. Staff were lovely and location is great for town centre
Submitted on 09-09-2016
ive rated it average and not below average just because of its amazing location. its in the center of milton keynes infront of the center mall, while the Hub mall is just right behind it along with the teain station. the theatre was 10 minute walk away as well as Xscape. front desk didnt help with luggage at check in, had to take it myself. room service is only until 10 pm then goodluck because they dont serve any cooked item after that, only cold things. housekeeping is poor they didnt clean ... Read more
Submitted on 13-09-2016
Great Hotel staff are all lovely.The food was brilliant. But as a family of 5 it would be super if inter joining rooms were available so we could be together. Overall good price in a brilliant location right by a great shopping mall.
Submitted on 16-09-2016
I stayed at your hotel with some colleagues of mine, as your location was perfect for our needs. The reception staff were very polite and informative. I was pleasantly surprised by the attentiveness and efficency of your lounge staff. We were served by a young lady Sara. She was running around dealing with numerous customers. She always had a smile on her face and clearly had a great rapport with the customers. She was able to upsell to my manager, which I found fantastic. Rooms were standard, b... Read more
Submitted on 19-09-2016
Another lovely stay at a Holiday Inn. Warm welcome and clean, nice sized room with all the facilities we needed. Enjoyed the swimming pool and leisure facilities, good sized bar and good choice at breakfast. Excellent location in Milton Keynes to walk over for shopping centre and then for us a weekend celebrating a family wedding in Olney.
from Castle Hedingham, United Kingdom
Submitted on 19-09-2016
My only complain is that it take an age for anyone to answer a phone. It rings and rings and rings. It it happened once forgivable, in my two night stay it was a regular event. However when you do get an answer the staff are charming and very efficient. A credit to the hotel. My room was quiet, adequate and comfortable. The bath and shower was a bit tired . All said, I will be back, its location is very convenient .
Submitted on 21-09-2016
Stayed here on the 16th and 17th September for my best friends wedding. We had a fantastic day and there was plenty of room for all the family who traveled far for the special day. The brides room was very spacious so was a lot of room for the bride, four bridesmaids, a beauty stylist and two hair dressers. We did ask for more water and tea and coffee which took a very long time to get us. We had a balcony Which was outside. Which was great for when anyone was really hot getting ready. The weddi... Read more
from Guildford, United Kingdom
Submitted on 25-09-2016
Stayed as a couple for 1 night 24th Sept, hotel in prime position to shop in central Milton Keynes, Hotel clean, rooms very good, drinks very expensive, found bar staff very slow, saw a hen party in the bar, asked reception if they were anywhere near our room, told no. went to bed at 11.45pm was woken up at 1.20 by loud banging, people talking and arguing and noisy, 2.00am more doors banging people running in corridor, 4.00 4.30 more banging and arguing, we decided to get up after not having muc... Read more
Submitted on 26-09-2016
Very clean and open... Large room with a large new bathroom. Very quiet at night and had a comfortable nights sleep. Breakfast in the morning was expansive with very talkative staff. Clearly used to catering for business staff. Will be staying again.
Submitted on 04-10-2016
Avoid this if you can. Pay for parking, WiFi is third-world class and food is subpar. At check-in the clerk noted my IHG Gold status and asked if I wanted the 300 point or a free drink at the bar. Ended up with neither.
from London, United Kingdom
Submitted on 05-10-2016
The Holiday Inn Milton Keynes is a decent hotel for business travel or a weekend visit. The biggest advantage is it is right in the midst of all the offices and the Intu mall. The 3rd floor has all the renovated rooms and the best toiletries. Some rooms have nice bathrooms some don't. The showers in some rooms can be good some not so good. The gym in the hotel is decent and has the essential cardio and weight equipments. The place needs massive investment as you can see ripped carpets all over. ... Read more
from London, United Kingdom
Submitted on 08-10-2016
Hotel ok, had been before and was good. But this time the bathroom was dirty, the food was cold, and then had our food replaced by this Time my daughter had finished her meal, so much for a family meal, finally got our steak, very chewy. Breakfast ok not the best, but had worse. Sausages made from cardboard. All in all a bit disappointed, Hotel offered a refund on the food but I don't go out for a free meal, just a good one that's hot.
Submitted on 13-10-2016
Needed to stay in Milton Keynes for the night and chose the Holiday Inn due to location, I wasn't disappointed. Checked in and the first room I was allocated was freezing - turned heating on full and after 10 minutes it was still blowing out cold so rang down to reception and they offered to get an engineer or move me, I se;edited the second and by the time I got down to reception they were waiting for me with my new room card. Rooms are clean and modern, facilities as you would expect of a Ho... Read more
from London, United Kingdom
Submitted on 14-10-2016
Can't really say anything bad about this hotel. It's great location in central Milton Keynes is perfect but it's just a bit beige, nice but nothing special and when your paying the prices they charge you'd like something else something special. You just felt if the staff went the extra mile the rooms were a bit more up to date the food had a bit more of an edge to it the hole experience would be more pleasurable and you'd have felt the stay would have been better value for money Saying all of t... Read more
from West Malling, England, United Kingdom
Submitted on 15-10-2016
Very friendly and helpful reception on arrival. Stay started great and continued that way. Breakfast was reasonable for a buffet. Never tried the evening food or bar. Room clean and staff friendly and hotel in a very central location between the station and the main shopping centre.
from Buckinghamshire, United Kingdom
Submitted on 17-10-2016
We loved the hotel, thought it was a really lovely room... Up until the receptionist gave a copy of our room key to same random drunk guy and he let himself into our room at 04:30 in the morning! Not impressed AT ALL!
from Birmingham
Submitted on 18-10-2016
Really well placed hotel for all the shopping areas of MK and the Xscape centre. Didn't try the restaurant for dinner but had breakfast which was fine, although I didn't see any veggie sausages on the menu and couldn't see anyone about to ask. Would definitely stay again as the room was absolutely lovely and the bathroom was nice too.
from worksop,Notts
Submitted on 20-10-2016
I stayed here for four nights and was extremely satisfied with everything and everybody.All the staff were very friendly and helpful.My room was cleaned on a daily basis. The towels and sheets were changed and tea and coffee etc was replenished. I was very pleased with the fact that there was a full size fridge and a safe in the room,there was also an iron and ironing board! The breakfast was excellent with a great choice of continental plus full English!There was also a pancake making machine!!... Read more
from Preston, United Kingdom
Submitted on 20-10-2016
The foyer and restaurant were clean and well kept, the bar was smart (but lacked real ale and was a bit heavy on the big screen football for my liking) and the gym was very good considering it was in a hotel. I didn't use the pool but it looked ok. Breakfast was good. My room felt a little tired, and nothing special (although the bed was extremely comfortable). I would stay here again (if only for a post-work swim)
from Leeds, United Kingdom
Submitted on 23-10-2016
Stayed here for 1 night in September. A very nice hotel, lovely room, tea and coffee facilities, big room and bathroom, good shower. If you forget any toiletries you can get them from reception, as I did toothpaste. Friendly staff. Really good breakfast. Across the road from the very large shopping centre and lots of cafes/restaurants. Would stay here again. Fitness room and indoor pool but didn't use it.
from Petersfield, United Kingdom
Submitted on 24-10-2016
WE stayed for 1 night onlly but the way we were treated was exceptional, we were all elderly and we were treated by ALL the staff amazingly, nothing was too much trouble for them. The check in staff were brillient Ian who looked after us for dinner was a star brekfast was a delight, once again nothing was too much trouble. THe lounge and bar area are very comfortable and bedrooms were a delight, This was our 2nd visit and we will go again.
from Derby, United Kingdom
Submitted on 01-11-2016
The Hotel is in a good location close to restaurants, bars and shops. The staff were friendly. Downside is that there weren't enough staff behind the bar and at times service was very slow - but they were polite. We had a family room which was spacious and clean and we were very pleased with the separate part for our daughter to sleep in. The lighting in the room was very dull so putting make-up on wasn't easy.. Went in Hotel pool which was quite small but fine. Car parking was easy too. Would d... Read more
from Aylesbury, United Kingdom
Submitted on 01-11-2016
Brilliantly located for central Milton Keynes shopping, bars and restaurants. Executive Room was nice and clean and well equipped (hairdryer, iron and ironing board, sufficient hanging space etc.). Bathroom could have done with a glass shower screen - the curtain doesn't quite work and feels awful. Breakfast was first class! Great choice of hot and cold foods. Staff were all very helpful and friendly. There was a wedding at the time of our stay. Unfortunately it was thought a good idea to p... Read more
Submitted on 04-11-2016
Just returned from a night away with 35 colleagues. On the whole, the hotel is good, although when we arrived yesterday there was no parking at all due to people being their for a meeting, not overnight guests! After 45 minutes I eventually was able to park! Some colleagues checked in and found a voucher for free drinks in their pack, others didn't! Surely being consistent would of been better customer service? Some rooms had a snack, others didn't, some rooms were ready for 2pm check in, others... Read more
Submitted on 09-11-2016
Good hotel with convenient access to Milton Keynes and easy to get to. Very spacious inside (the car park isn't though) and a pleasant atmosphere. The room was clean and tidy, bigger than some we have stayed in and well equipped. Staff we very helpful, didn't not use the pool or gym but spoke to many who went there just for those and spoke highly of them.
Submitted on 12-11-2016
An excellent hotel, great and friendly staff members. Excellent facilities including the spa room! Rooms were amazing, and well set out and breakfast was superb! Right near the intu Milton Keynes shopping centre, within short range which was really handy. The bar area was set out great and the bar staff were friendly and respectful. Overall it was a great place to spend a weekend away with family and relax. Would happily stay again!
from Tampere, Finland
Submitted on 13-11-2016
The location , setting etc are still great, however the Hotel needs promptly some decorating and updating.Work seemed to lag and there clearly wasnt enough staff to hold it all together. Also communication between shifts was poor. We had booked in advance breakfast but the info did not reach the staff on both mornings. Worse was the staffs attitude( first morning) in sorting things out. Our room was cleaned only late in the afternoon, however when finally done the room was clean. The 24 hours... Read more
from Manchester, UK
Submitted on 21-11-2016
This place is quite run down. See my pics. Stained furniture. Poor quality furnishings. Cheap iron that doesn't even take wrinkles out of your work shirt. And disgustingly dirty bath / shower area. I will not be using any of these. If these are the conditions of the rooms I dread to think what kitchen areas etc are like. I don't know why but all the hotels in Milton Keynes are dumps. Def a gap in the market for a decent hotel to step in.
from Livingston, Scotland, United Kingdom
Submitted on 24-11-2016
Excellent location just across the road from the main shopping centre. Rooms ok but very dated and faded. I booked an "executive" room and have to say I would have been unhappy if I had been here on business as the WI-FI was so slow as to be unusable and there were no plug sockets accessible from the desk without starting unplugging the television etc. Some of the furniture was old with peeling surfaces and there were cracked tiles and an old shower curtain in the bathroom. As against that,... Read more
from Ipswich, United Kingdom
Submitted on 27-11-2016
Booked here as visiting the MK Shopping Centre which is located just across the road and accessed via underpass at the bottom of the car park. The greeting at reception was friendly and expedient and we were soon in our room. The room was clean and functional with all the features you would expect from a chain hotel such as HI.The bathroom was decent although in need of a little refurbishment, but had the usual provision of shower gels/shampoo etc. The shower over the bath was nice and powerful ... Read more
Submitted on 27-11-2016
Lovely hotel, lovely food and etc, service however is different, requested extra pillows in the night and was completely forgotten about and the car parking is ridiculous, there's 86 spaces to 100-200 rooms so we were forced to park outside their barriers to pay £2 an hour or 50p an hour if we didn't mind a little walk. Finally got a parking space the morning after when we was leaving and when leaving the hotel, the parking ticket wasn't working in the barriers and that was a pain because appar... Read more
from Hastings, United Kingdom
Submitted on 05-12-2016
On Friday the 18th of November (early evening) I had the pleasure of encountering a most welcoming, and openhearted experience at the Holiday Inn Central Milton Keynes. I visited reception to inquire about using the gym and its location. Subsequently, I was informed by a staff member (a person I later found out went by the name of Jodie), that its location was situated on the lower ground floor, and that the clientele regular route to the gym was solely via the hotel elevators, due to the fact ... Read more