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Holiday Inn Express London Heathrow T5

London, England, United Kingdom (LHR)

Hotel + Flight from
Based on 1728 reviews
Make the most of Holiday Inn Express London-Heathrow T5 hotel's handy location, just off the M4 with easy access to London Heathrow Airport.
Room & Rates
Important Information
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Holiday Inn Express London Heathrow T5
London Road, London, United Kingdom SL3 8QB

Hotel Features.
Holiday Inn Express London Heathrow T5's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. The hotel serves a complimentary buffet breakfast each morning in the restaurant. Recreational amenities include a 24-hour fitness facility. Wireless Internet access (surcharge) is available in public areas. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include laundry facilities, dry cleaning/laundry services, and an elevator (lift). The property has designated areas for smoking.

300 air-conditioned guestrooms at Holiday Inn Express London Heathrow T5 feature coffee/tea makers and safes. Bathrooms feature hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones. Televisions have satellite channels and pay movies. Housekeeping is available daily. Guestrooms are all non-smoking.

Step from under a striking blue glass canopy into the contemporary open-plan lobby of Holiday Inn Express London-Heathrow T5. Natural light floods our stylish Great Room where you can linger over Free Breakfast and warming evening meals. Settle down to work in your sleek Guest room and use wireless Internet to surf the web. We're a speedy 20-minute bus ride from London Heathrow Airport and 20 minutes from Slough centre, where trains run direct to London Paddington rail station.

Notifications and Fees:

  • There are no room charges for children 14 years old and younger who occupy the same room as their parents or guardians, using existing bedding.



Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • Airport shuttle transfer per adult: GBP 7.50 (one way)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 7.50 per night
  • Fee for in-room high-speed Internet (wired): GBP 10 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Business Center
  • Dry Cleaning Service
  • Ice Machine
  • Kids Eat Free
  • Safe Deposit at Front Desk
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1728 reviews
from Essex
Submitted on 31-05-2016
We were only here for 12 hours so hard to rate properly. We had a quad room. The sofa bed wasn't very comfortable at all. Only 6 pillows provided for 4 guests, we didn't ask at reception for more however as we just wanted to sleep. We were roadside and undisturbed by traffic noise. Breakfast was a decent selection and included in price. Car parking included too. There's an M&S shop attached to a petrol station opposite. We used that to buy picnic items to take to Legoland. Much cheaper than o... Read more
from DERBY
Submitted on 03-06-2016
This was our first stay at a Holiday Inn because we normally stay at Premier Inns. On this occasion however our accommodation was booked for us as we were travelling as a large group. We arrived at 12.30am and checking in was simplified because all of our door keys were handed out in one go, an excellent idea especially as it was so late at night. The first impressions of our room, 181, were very good. It was a good size, modern and that and the bathroom looked very clean. There was a choice of... Read more
from Tavistock, England, United Kingdom
Submitted on 03-06-2016
This is a new HI Express and as such very comfortable and all you would expect from an HIExpress. Staff very helpful. Secure parking but spaces a bit tight. Location is excellent for LHR area. Across the street a pub with a Thai restaurant (did not eat there but it was very busy and the food aroma was brilliant). We turned left outside the hotel and went about 200 yards to an outstanding Italian restaurant. We travel out of LHR quite often and always stay the night before. This is easily the bes... Read more
Submitted on 05-06-2016
We stayed here in a family room as part of our Legoland trip. The room was clean and well presented. Despite the name, it's not actually part of the airport so don't be worrying about planes flying past your room! The location is great for Legoland, taking only around 20 minutes to get there each day. The bar service was pretty slow. The restaurant service was terrible! There were just two waitresses for the entire service and they just couldn't cope! Both worked extremely hard, but there was f... Read more
from Yorkshire UK
Submitted on 08-06-2016
Stayed here one night just before our flight from T4. It was convenient, clean and served it's purpose. With free breakfast, it was good value. There is a M&S store just opposite so could grab a sandwich if you feel hungry. Rooms were ok size and beds were comfortable had a good night sleep. I would stay here again.
from Dallas, Texas
Submitted on 10-06-2016
I Had dental problem. Jus enquired about doctors in and around the city. As I was new to the country, Mr.Queel who was in the reception, took extra step by gooling on behalf of me, calling the doctor and arranging for a same day appointment and also arranging taxi. He is a awesome. Other staffs in the front desk are also fantastic and helpful.
from Bengaluru (Bangalore), India
Submitted on 26-06-2016
Its an OK place to stay for a night (maximum) and if you are not traveling with Kids, otherwise, the rooms are very small. The hotel gets a shuttle from the airport and back (4.5 Pounds) every 15 mins, so it is convenient to travel from the airport and back. It has a restaurant which serves meals and is nice. There is a bar too. Staff is OK. Recommended if you are staying just for a night.
from Shropshire, England
Submitted on 27-06-2016
We have stayed here many times en-route to Heathrow Airport for a flight the next day. It is very good for this purpose, the rooms are clean, comfortable, quiet and the best value around. The breakfast included in the price is always good with plenty of hot and cold choices. It is not the type of hotel you would want to vacation in and no way can it be compared to HIE in the USA, but as a one night stop it is hard to beat at the price.
from Berkshire, UK
Submitted on 02-07-2016
I stayed one night at the hotel whilst flying from Heathrow. The hotel is located near the M4 junction 5 so is very convenient to reach and is around 5-10 mins by car from terminal 5. The welcome on arrival was friendly and I was checked in quickly. The hotel has a car park at the rear, with parking £10 per night at the time of writing. You can pay using the machines in the car park (or when checking in, which I didn't realise until I had already paid using the machines!) The room I stayed i... Read more
from London, United Kingdom
Submitted on 03-07-2016
Rooms are very basic Beds where so hard was difficult to sleep. Said there was firm and soft pillows, well I had very flat well used pillows. Guests arguing in lobby with staff. Toilet light not working Flusher on toilet not working. To press your clothes I had to go to another room way down the corridor with my toddler not very family friendly. And to top it off breakfast was chaotic kids running everywhere. So much so I gave it a miss. Would I use again NEVER Would I recommend NEVER
from Edinburgh, United Kingdom
Submitted on 04-07-2016
Staffed by people with a poor grasp of English, as a Colieac requiring a gluten free meal to avoid being seriously ill, I had some difficult making my order "safely". They did have an allergy sheet but it was impossible to get across the concept of cross contamination! Then when the food actually arrived I was extremely underwhelmed by the quality. The sirloin steak I ordered was so ropey a piece of old shoe leather might have made a better meal and the side salad I ordered to go with this was... Read more
from Haytor Vale, United Kingdom
Submitted on 08-07-2016
The rooms are large for a standard Holiday Inn Express. They were clean as usual. The dining area was large and the range of meals quite limited with typical English fare. Having said that for a business traveler they were more than adequate. Staff were all friendly. Parking was ample, although I did notice someone parking illegally in the morning so I suggest getting there early to ensure a place. The cost to park is £10 a night which seems a bit steep, but I suppose it is typical for a Heathr... Read more
from Manila
Submitted on 08-07-2016
I stayed at Holiday Inn Express in Hong Kong some years ago, and this one (Heathrow T5) made me realize that HI Express hotels in the UK are much smaller and more basic. For starters, our room in Heathrow T5 had no closet, just a short bar for hanging up clothes. There's no fridge or in-room safe. However, the room and bathroom were clean. Breakfast was filling; there weren't many hot items, but there were different kinds of breads and types of coffees. More importantly, even though the... Read more
from London, United Kingdom
Submitted on 09-07-2016
The staffs are lovely and attentive. The room is clean and they provide you with complimentary water. However wifi is not free and their buffer dinner is atrocious. I would recommend you to try and have dinner before you arrive at the hotel or take a bus from the corner of the hotel and go to Hounslow West station as there are restaurant around there. However you do need an oyster card/ a contactless bank card to be able to take the bus. They had 4 lifts and 2 of them weren't working. If you go ... Read more
from derbyshire
Submitted on 09-07-2016
Remember you get what you pay for,we had a one night stay as a family of four for a trip to Lego land,10 minute drive from Lego land we arrived at 6 and check in was very Forward,rooms were nice everything we needed,we got a takeout from the pizza and pasta bar at night it was very nice,the bfast in the morning was very busy not a lot of choice either but was ok for us
from united kingdom
Submitted on 10-07-2016
Used this hotel for an overnite stay before flying off early next morning. Booked using holiday extras to include parking to cover our holiday and the nite of return flight so we could drive home next day. Had buffet style evening meal before flight and brekkie on return both basic but filled the hunger gap. My only problem was that when we checked in at 11 30pm when we got back the reception was extremely busy and noisy, the guy on the desk said we had to pay £10 to park the car for the nite a... Read more
from UK
Submitted on 12-07-2016
We only had one night in the hotel but it was first class. Things got off to a bad start as the room we had been allocated had obviously had someone smoking in it, so we had to ask for a room change. This was done with the minimum of fuss, and the reception staff were most apologetic and accomplices us to the other room to check it was up to standard. The menu in the restaurant was perfectly fine for what we wanted at 9.30 in the evening, and again the staff were courteous and pleasant. The on... Read more
Submitted on 12-07-2016
The accommodation was adequate for the purpose, however, the catering left a lot to be desired. No wonder the breakfast was "free" - cheap sausages, scrambled egg like porridge and the ubiquitous baked bean, poor choice of fruit and a bit of a rugby scrum to get at it! Then there was the buffet dinner. Not a great choice of items, but to be challenged to prove I had paid for my dinner as I was eating it was beyond the pale. Had the "waitress" checked with the restaurant manager before her approa... Read more
from Cairo, Egypt
Submitted on 14-07-2016
Modern Hotel with friendly and helpful team. Clean rooms Good location near M4 and is around 5-10 mins by car from terminal 5. Excellent for short stays, Food in the restaurant was ok but more choices need to be added.
from Weston super Mare, United Kingdom
Submitted on 14-07-2016
We chose this hotel as it was part of a deal on the Legoland website including park tickets and an overnight hotel together. We had stayed in the Premier Inn, Slough the night before so we had a direct comparison between the two. The reason for this being included on the Legoland website is obvious, it is very quick to get to the park from this hotel which is a huge positive. Not that we used it but there is a shuttle bus to Heathrow Terminal 5 which stops right outside the front door of the hot... Read more
from Bristol, United Kingdom
Submitted on 15-07-2016
Hello everyone ok we stayed here accomadation was good rooms were tidy alot of rooms had showers clean towels and shower wash and handwash tissues in bathroom very near to the airport we didnt have any noise from the aeroplanes at night windows didnt open one complaint i would have is not enough signage for lifts took us forever to find them a couple of trolleys for luggage which were handy smoking was outside hotel hope this is helpful restaurant for breakfast continental cooked breakfast no b... Read more
from Lucknow, India
Submitted on 20-07-2016
I stayed with my wife as part of group European tour from India in last week of May 16.It was O K but room was small ,bedding mattress not very comfortable ;room lacks proper furniture to keep language and toilet well one may call it OK If I had a choice I would have not stayed in this hotel as room furnishing etc were grossly inadequate
from Newcastle Upon Tyne, United Kingdom
Submitted on 22-07-2016
Wasn't exactly where I expected this hotel to be, as its not that near to Heathrow Terminal 5, although there is a transfer bus to take you there. Upon arrival a very quick and efficient check in, had observed that rooms on the back, facing the car park would be quieter than the front rooms, they overlook the main road/dual carriageway. I asked to be put on the rear of the building and no issues whatsoever. The hotel was very busy but rather than have the feel of a budget hotel it seemed mor... Read more
Submitted on 23-07-2016
We had a very comfortable stay before our long flight to India in the morning. Staff very helpful and friendly. Rooms very clean and spacious. Easy access to the small local village where we had our dinner in an old English Pub. We got the Hopper bus to terminal 5 in the morning costing £5 per person. Buses run every half hour.
from King's Lynn, United Kingdom
Submitted on 30-07-2016
Took my children and Grandchildren to Legoland for a couple of days and stayed overnight in the Holiday Inn Express. Initial impressions were good but deteriorated after that. Firstly as I had booked 3 rooms we quickly discovered that they had not accommodated for the 4 Grandchildren! but I must admit once the error (thiers) was discovered the duty Manager was quick to rectify. The rooms were very spacious and clean but once again why oh why do hotels only have one chair in a room designed for 2... Read more
Submitted on 31-07-2016
We paid for 6 of us to stay for 2 nights yet we only got 5 cups and sets of towels after complaining at the reception we then got another set of towels for the maid to then take away when she did our room. Breakfast was ok one member of staff was quite rude to me when I asked her a question about making a drink I did make a complaint about her and I hope others did as I could hear her being rude to a few other people. We won't stay in this hotel again.
Submitted on 31-07-2016
This hotel is very busy but great value for what we wanted and needed as a family of 4. Rooms were fab and we had loads of space and the bathrooms were excellent. Breakfast was included but it was hectic, for the amount of rooms in the hotel, the area needs to be a lot bigger, not enough tables to accommodate everyone. Restaurant attached was expensive but food was excellent.
from Norwich, United Kingdom
Submitted on 01-08-2016
We went for a short break at Legoland for our sons 7th bday. Everything was brilliant, the check in was quick and efficient, breakfast was included which was fantastic and the bedroom was very spacious for the 4 of us and very clean. Only down fall to the place was the menu didn't have much to it. Thank you for a wonderful trip away.
from Poole, United Kingdom
Submitted on 04-08-2016
Comfortable hotel, 4 miles from Heathrow. The rooms are modern and have everything you need. With it being an airport hotel it can be a little noisy at times with people coming and going. The shuttle is a bit of a rip off at £4.50 each as an uber costs £9 to the terminal for up to four people (usually). Other than that it's very good for the price.
Submitted on 09-08-2016
We has the most amazing stay. Room was lovely and clean. Beds were very comfortable. Staff were helpful and very friendly, although they did make us feel a little uncomfortable in the dining area. As they hovered around the table waiting to take used plates, feel like we were be constantly watched. Food was hot and nice. Breakfast was lovely, although one of the apples the children picked was mouldy. We will definitely be using again. Two big thumbs up from us.
from Plymouth, England, United Kingdom
Submitted on 10-08-2016
Restaurant closed hot buffet only. Food not great. No sound proofing. Kids running up and down the hallways all night trying to get into our room and others. Sound like a party above us and Did not sleep at all and neither did our son. Breakfast wasn't much better. We ended up going to burger king instead. We won't be staying again.
from Leeds
Submitted on 11-08-2016
I stayed here with my son as part of a package deal with 2 days in Legoland. The hotel is 5 miles away from the resort but the journey is at least 30mins as it's quite congested. We arrived at the hotel and check in was good. On arrival to our room I noticed there was a big dirty stain on the carpet by one of the beds, goodness knows what it was. There were also bits on the carpet as it it had not been vacuumed. I called reception and asked to move rooms and they agreed with no problem at all, a... Read more
from London, United Kingdom
Submitted on 16-08-2016
Stayed as part of a legoland package deal. No problems with our family room. No noise in the corridor. Adequate air conditioning. Breakfast was great and we enjoyed a good nights sleep. Beds very comfortable.
from North Shields, United Kingdom
Submitted on 16-08-2016
Family Quad room 209 very basic double bed and the most uncomfortable pull out double sofa bed felt every spring wifi signal poor but didn't pay £5 per day for premium wifi. Faulty switch on kettle had to wiggle it for it to work. Kids ate free with any full paying adult meal but the adult menu was really expensive for small portions and not much choice to eat anywhere in close walking proximity,also staff were constantly hanging around waiting to remove your plates on the plus side free parkin... Read more
Submitted on 05-09-2016
We stayed overnight here before ending out holiday. Welcoming. Staff helpful and polite. Easy check in. Clean reception and public areas. Room clean. Bathroom and shower nice. Air con always good. Buffet evening meal and complimentary breakfast fair. No plane or road noise heard from our room. Curtains great at keeping room dark. Only bugbears were: 1. The bottles in the bathroom and shower were grimy. It may pay to fill them up between guests and wipe them. 2. The shower was lovely but let dow... Read more
from Stourbridge
Submitted on 07-09-2016
I have had issues with HIE in the past but I thought this was going to be an exception.I was checked in by a very p!peasant efficient young man,t he room was clean and comfortable and the on-site Italian restaurant served very nice reasonably priced food. However as I have found to my cost over the years there's always a sting in the table with HIE and here it's the breakfast,very limited choice on the cooked front,luke warm scrambled egg,tough sausages and beans,add to that croissants with a st... Read more
Submitted on 08-09-2016
Got put up here after a flight delay. Hotel was clean, modern so I would happily stay here again. The staff were helpful ane the checkin quick. The hotel ia serviced by hotel hoppa bus to the airport which is handy. Despite this i offer you a warning, do yourself a favour do not eat here. I have consumed better food cooked in the dark in a field on a one burner camp stove. Tasteless, dry and few options on the buffet ( i had a voucher because of flight delay which is why I chose to eat thw b... Read more
from Cape Town Central, South Africa
Submitted on 08-09-2016
I continue to return to this hotel because of its great location and excellent service. They have an early check-in policy that allows you to check in early in the morning for an addition ten pounds. The breakfast is great and the selection is good. The city bus drops you in front of the hotel and pick you up when you return to the airport. I once missed a connecting flight and was allowed to reuse my room without any additional charge.
from Durham, North Carolina
Submitted on 12-09-2016
As far as the hotel proper goes this is a very plain, basic, but predictable Holiday Inn Express. You will get what you expect at a much more reasonable price than you'd see in the city. Rooms are comfortable and breakfast is fine. WiFi is provided via "the Cloud" rather than usual HI system. Don't know if it matters but thought I'd mention it. Be advised that because of the proximity to the airport this hotel is a lure for large tour groups --there were 2 buses overnight in the parking lot when... Read more
from Frankfurt, Germany
Submitted on 15-09-2016
Stayed over after a late landing flight. Very modern rooms, and hotel looks new, and very good rates, even better with corporates and including breakfast. The only thing, 8GBP return by bus for 10 min ride is expensive. T5 naming is misleading.
from Abu Dhabi, United Arab Emirates
Submitted on 17-09-2016
We stayed here for our flight to Abu Dhabi. A very clean and modern hotel. Buffet breakfast was delicious. Rooms are neat and clean. We had dinner in a near by Indian restaurant. Forgot the name, but menu was available at hotel reception.
from Brighton, United Kingdom
Submitted on 18-09-2016
Stayed at this hotel for one night whilst at Legoland for the weekend. Perfect hotel for an overnight stay - very comfy rooms and excellent power shower. Free WiFi via the cloud and a good breakfast included. Would happily stay here again. Ideal location when visiting Legoland.
from Oxford, United Kingdom
Submitted on 19-09-2016
Very smart and comfortable, reasonably stocked bar and a reasonably priced restaurant. The rooms are vey quiet with no plane noise at all even though you are more or less on the flightpath to Heathrow. Be warned though, the A4 outside is very busy first thing in the morning and you need to turn left into the traffic and go around the motorway junction to double back on yourself if you are travelling to the airport. Otherwise - excellent!!
Submitted on 19-09-2016
Staff rude, unhelpful and unable to accommodate the most simplest of requests - luckily I was able to cancel this reservation and immediately book into another Holiday Inn 2 miles away where the welcome was exceptional and staff very helpful
from London, United Kingdom
Submitted on 19-09-2016
This is a very nice Holiday Inn Express. It gets all the basics right: clean, simply furnished rooms that seem to have been recently renovated; welcoming, helpful staff; large public areas. So as a simple place to stay it makes sense. However, there are a few issues you may wish to consider before booking: 1. Sound proofing is poor, both from outside the building and from the corridoors and neighbouring rooms. Although 2 to 3 miles from Heathrow, you will be disturbed by aircraft noise. 2. For ... Read more
Submitted on 22-09-2016
This was part of a package deal overnight stay for visits to Legoland Windsor I paid for my Daughter and Son in Law and my 5 grandchildren to enjoy. On the evening of the overnight stay in this hotel I greed to visit them and also treat them to dinner in the Hotel Restaurant. Parking was a nightmare but we found somewhere out the front of the hotel and the hotel reception said we could leav the car there. The booking in for my family was chaos and may visitors were complaining including air cre... Read more
from New York
Submitted on 22-09-2016
We had a good stay at the Holiday Inn Express. The rooms are modern, comfortable and clean. We were given a nice quiet room since we had a long return flight. The dinner at the Italian restaurant was excellent and the service was excellent. There is parking in the back of the hotel for an extra £10 per night. The only thing was the breakfast was slight mayhem in the morning with so many people there but we think we arrived at the same time as a tour bus. Selection could be improved. Otherwi... Read more
from Fountain Hills, Arizona
Submitted on 25-09-2016
Typical Holiday Inn Express. You generally know what to expect. The room was nice and the restaurant on the first floor fine. Breakfast was good. I would recommend this to anyone. Parking was fine as well.
from Devon, United Kingdom
Submitted on 27-09-2016
Reception staff very efficient and helpful We had two rooms both very clean and comfortable beds. Efficient double glazing and sound proofing so although the hotel was busy it was quiet. Had a meal in the Italian restaurant which was fine. Bus for Terminal 5 stops right outside the hotel door and on both journeys the bus was almost empty. Felt very happy leaving the car on site Only disappointment was with the breakfast....poor quality sausage and scrambled eggs NO other hot choices Would have... Read more
from Perth, Australia
Submitted on 28-09-2016
had to pay ten pounds parking bit off a rip off we asked for a wake up call at 5am they called at 5,35 am could have missed the flight because of the traffic the good side is the room was spotless and the breakfast was good
from Birmingham, United Kingdom
Submitted on 28-09-2016
Staff are friendly. Breakfast in the morning is average, hot breakfast was just eggs, sausage and beans. Rooms are basic but clean. Wifi was none existent. It's ok for somewhere to just sleep after a flight but no more than that.
from Chichester, United Kingdom
Submitted on 29-09-2016
Whilst on business and needing to catch an early flight from Heathrow Terminal 5, I booked a night in this hotel. I made a mistake to get the hotel address from another Holiday Inn Express nearby in Slough. This hotel is off the M4 slip Road at Junction 5 then heading to Hounslow off the roundabout and just opposite a BP station. I was welcomed by a friendly Receptionist with clear advice about the hotel, my room and the breakfast. Additionally, I asked about the Hotel Hoppa bus that can take ... Read more
from Winchester, United Kingdom
Submitted on 03-10-2016
Nice decor and staff, reasonable breakfast buffet but not much hot stuff, just scrambled eggs, beans and sausages (no bacon, mushrooms, tomatoes etc). The parking charge of £10 per night was a bit of a surprise, the staff said it was on the internet but no one in our group had seen it when booking.
from Nottingham, United Kingdom
Submitted on 07-10-2016
Very happy with this hotel Easy access and friendly welcome Very good value for overnight stay and parking Parking for 14 included in price Ate in restaurant and was perfectly adequate Had a look at the buffet but was not tempted The room was excellent value for money Would definitely use again
from Milton Keynes, United Kingdom
Submitted on 09-10-2016
We visited Legoland with 2 toddlers and I must say the location of this hotel is great as others wrote previously to us. Room was spacious and clean, the rate was excellent £79 for a family room included the parking, which I advice to book in advance, but the breakfast was a real let down. This hotel was listed amongst others for budget family holidays included the tickets for Legoland. When I read the description though, I decided to book the hotel only, paying more hoping to have a better bre... Read more
from Torquay, United Kingdom
Submitted on 11-10-2016
Generally very good. Booking was done on line and when we arrived, reception staff were very friendly and explained things well. They also explained the use of the Heathrow shuttle buses, which we used with no hiccups. The family room we booked was very clean and warm, with an excellent TV and shower, not the biggest room, but fine for 3 (tired after a 4 Hr drive) adults. Dinner options were a choice of a bar menu or an in-house Italian restaurant, which we chose and was disappointing and quite ... Read more
from Walsall, United Kingdom
Submitted on 11-10-2016
The hotel is not next to the airport and you either have to drive or catch the Heathrow Hoppa bus. It's on a very busy road and you can easily miss the car park entrance, which can only be approached from one direction. The car park is quiet large as it goes underneath the hotel at the back and my advice is to drive all the way to the back as you can access the hotel from the far side from the entrance while leaving your car under cover. You can leave your car at the hotel while you fly off on h... Read more
from Plymouth, United Kingdom
Submitted on 12-10-2016
Ideal stopover for T5, room was good value, clean and comfortable. Parking is 10 pounds a night and the heathrow hoppa £4.50, it goes every 30 mins from outside the hotel to the terminal 5 door. The driver on our bus was cheerful helpful and told good jokes! Much needed tonic early on a sunday morning! We ate in the Italian restaurant, which was ok and not too pricey. Staff were helpful, well trained and polite. breakfast was ok, small dining room though, which got a bit too busy and manic for ... Read more
from Cromer, United Kingdom
Submitted on 18-10-2016
Good sized rooms, clean and modern and underground parking, reception staff friendly and efficient, nice bar area, but closed at 11 which we thought was a little too early, price included transfer to airport, excellent value.
from Eastbourne, United Kingdom
Submitted on 18-10-2016
Nice clean and comfortable bed Stayed here for one night , breakfast usual standard in holiday inn express hotel, would have to say the sausages are the cheapest of cheap not that good, and tables could be cleaned a little quicker , there were loads of free tables but were taken up with dirty plates etc. The rooms of good standard but I found them very stuffy as no opening windows at all would have been nicer to have some fresh air, however we still enjoyed our stay all said and done . Staff pl... Read more
Submitted on 19-10-2016
Stayed overnight between flights at Heathrow. Took the H55 bus from outside airport for £18 return which was v simple and MUCH cheaper than the £50 for one way we were quoted by taxi driver. Buses start just after 4am and stopped right outside. Hotel itself lovely large room checkin and out quick. Didn't eat here based on reviews and surrounding area maybe not the best to do so unless you are happy to travel a little bit. Would use again but only due to handy buses as other hotels closer.
from Perth, Australia
Submitted on 19-10-2016
Once I got over the fact that this hotel had no plush linens or room service, I started to appreciate just how well they did the basics: room was clean, bathroom was modern and hygienic, service was prompt and we had money left in our pocket to enjoy the first part of our amazing English holiday! The location was close enough to the airport (essential after the long flight from Australia) and allowed us to visit Windsor Castle (not to be missed!) and Legoland before heading into London Town for ... Read more
from Saddleworth
Submitted on 19-10-2016
My husband and I along with our friends stayed here for two nights in August whilst visiting Legoland Windsor. We had a 5 and 6 year old in our party. It's a lot..lot.. cheaper than staying in the Legoland hotels if you are not bothered about having that experience and it's only a short drive away. Hotel was very busy but lovely and clean. Room was a good size for what we needed. There is on site car parking which is usually charged at £10 per night but as we booked via Legoland car parking w... Read more
from Walsall
Submitted on 22-10-2016
Booked a Car Parking and Hotel package with APH. Hotel was clean and tidy throughout. Bedroom was comfortable with all necessary mod-cons. Bathroom very clean. All as expected, so very happy. Had the evening Buffet and a couple of beers, reasonably priced for London.
Submitted on 23-10-2016
Stayed as part of a sleep and drive package. The hotel itself is good the food was lovely we chose steak which was great. The rooms are nice and clean but the beds are extremely hard so little or no sleep before flying at 8am. Ideal for the airport but shame couldn't sleep.
from Caerphilly, United Kingdom
Submitted on 26-10-2016
Stayed here night before we flew out to Cyprus! Easy to find and good location off the motorway, close to Heathrow airport! Breakfast was included in the price along with a meet and greet service at the airport! The whole thing was worth it just for the airport service alone. Very swift check in???
from Plymouth, United Kingdom
Submitted on 27-10-2016
Rooms are ok but no drawers to put clothes in! No baths only a shower which might be difficult for small children! Restaurant has so far been lovely with a buffet for adults and kids eat free with each paying adult, plenty of choice and reasonable seating area. Staff very friendly and helpful. So far only downside is other parents allowing children to run up and down corridors shouting to each other! Bring ear plugs!
from Bromsgrove
Submitted on 27-10-2016
Stayed here as part of legoland deal. Family room was a bit small but fine when sofa bed up . Sofa bed good quality for children. We were very impressed with the breakfast . More selection than we were expecting including croisants and pain au chocolate, yogurt , fruit and real non watered orange juice. Room was well soundproofed . we heard nothing although hotel is massive and its quite busy in communal areas. We ate overpriced poor quality food at legoland as didn't know that hotel did a buf... Read more
Submitted on 27-10-2016
We stayed here for one night. We spent a night enough night here, it was a nice enough stay and breakfast is included which was good enough as standard Holiday Inn Express. It isn??t the most convenient hotel for heathrow and there doesn??t seem to be any other reason to stay here as there is nothing interesting near the hotel. It is one of the cheapest hotels for the airport though. We were aware that it wasn??t in the Heathrow free bus zone, but we were not aware that the bus to get there w... Read more
from Scunthorpe, United Kingdom
Submitted on 28-10-2016
Rooms are of excellent quality and the breakfast was decent enough as a Continental Plus Breakfast. Rooms were spacious and clean. Finding breakfast room was weird because there is a totally separate restaurant attached to the hotel which you can easily think it is breakfast! Also when there was a small change of the booking to do which I had to ring up to alter teh reservation and was all fine. I made sure there were two twin rooms which ended up with one room being a double room upon check ... Read more
from Clitheroe, United Kingdom
Submitted on 30-10-2016
We stayed at this hotel as part of the Legoland, Windsor package. We had a large family room with lots of space, the decor was newly updated and very clean and fresh. The room was lovely and quiet, despite overlooking a horrendously busy main road. Breakfast, the following day, was super - lots of variety from cooked English breakfasts to croissants and other pastries. Another bonus was the play area for young children, which meant I could grab something to eat whilst our toddler played with my ... Read more
from Hampshire
Submitted on 31-10-2016
Stayed as part of a Legoland 2 day deal, as we did a few years ago. Excellent for this purpose. Kids were free at the evening buffet and the breakfast had really good variety. The room was perfect for a one night stay for 4 of us.I recommend filling up at the breakfast buffet and buying sandwiches at the M&S within the garage across the road to avoid having to pay through the nose for the rubbish on offer at Legoland.
from Bristol, United Kingdom
Submitted on 03-11-2016
We use this hotel as it is really good value, albeit about 5 miles from Heathrow and further to London. The rooms are very good, but note there is only a shower not a bath. There is not a lot of storage space, but we were there for 2 days, where we drive to a Zone 2 tube at Chiswick, where it is free to park on Sats or visit the outer London area by car. The hotel hot breakfast buffet is basic, sausages, beans and scrambled egg, but it is included in the price. However, the pain chocolat were si... Read more
from San Diego, California
Submitted on 06-11-2016
We were put up in this hotel by British Airways, as we missed our connecting flight. The hotel is average and the dinner buffet was pretty bad. The pasta and vegetables were overcooked. It's a pit, because it gives a false idea of the new London cuisine. The room was quiet and clean and we were able to get a good night sleep. The hotel has a convenient bus to and fro terminal 5 at London Heathrow
from Southampton, United Kingdom
Submitted on 13-11-2016
We are flying to The USA and decided to stay overnight before the early morning flight. This hotel is perfect, the rooms are nice, quiet and we got on-site parking into the deal, the Heathrow Joppa bus services the hotel and runs every 15mins. There is an Italian restaurant which was unfortunately closed but the food and service in the bar area was good. The only slight down was that the room was very hot to try and sleep in other than that would recommend this hotel.
from Northumberland, UK
Submitted on 14-11-2016
The hotel was fine, clean, staff were friendly, price was reasonable and rooms were nice. The dinning room is ok but we had dinner in the restaurant and it really wasn't great. I had a vegi burger which was just two crisp bakes shoved in a bun, probably cost around 10 pence to make but was charged over £10 for it, I felt very ripped off. The fries were nice but I would advise giving it a miss. Breakfast was fine, nothing special but no complaints, big selection. My biggest complaint (being a br... Read more
from Lower Hutt, New Zealand
Submitted on 14-11-2016
We selected this hotel for our stopover before heading to Southampton. very clean and tidy. Excellent and helpful staff. Breakfast was buffet and very easy to use. Children were more than able to help themselves. It was a bit noisy but that was due to everyone coming and going in the time we were there. Excellent choice of food.
Submitted on 25-11-2016
The levels of understanding simple English were poor near non existent. Bar staff not good. 2 young girls. Bar food quality was poor. Chef can't cook a medium rare steak. My room was bad. They had sprayed with a masking smell agent to hide something. During the night I awake to a smell of very bad damp. I was kept awake all night. I refused to pay. They also charge £10 to park.
from Plymouth, United Kingdom
Submitted on 25-11-2016
This not the first time I have stayed here but the only time that I have reviewed it. The service at the desk was excellent and the room was clean,wwarm and inviting. The Italian restaurant on site was good too. Breakfast was included in the price -continental! ,( don't expect bacon!!!
from Cannock, United Kingdom
Submitted on 26-11-2016
This hotel is more well thought out than most 4 star plus hotels we have stayed in while visiting London. The room was spacious and met all of our requirements for an overnight stay. It was very clean and modern and finally a hotel with adequate lighting over a full length mirror!! It also had the hairdryer positioned in a sensible place unlike many hotels. There is a bar (open until 11.30) and a complimentary breakfast that was good, offering both hot and cold buffet breakfast. The free cof... Read more
from Derby, United Kingdom
Submitted on 01-12-2016
It was the first time I had used this hotel having eschewed a special rate at the hotel where the conference was being held as a result of my loyalty to IHG but it will be a long time before I go back. Why? The check in (as a gold card holder) was fine but once I arrived at the room I could smell it wreaked of smoke which someone, presumably in the room service team, had attempted t mask using a spray. Everything stunk of smoke including the bedding. Problem was made worse by the fact that the w... Read more
from Southampton, United Kingdom
Submitted on 07-12-2016
Overall things were fine, room clean, check-in fine, breakfast was just average as most hotel's are. However, the issue is having to pay £10 for one night of parking after paying for a hotel room. I feel if you pay for a hotel room, then parking should be included. I appreciate it's close to the airport, but guest should have free parking. They can charge other people who wish to park their car while they fly.