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DoubleTree by Hilton London Victoria

London, England, United Kingdom (LGW)

Hotel + Flight from
WAS
Based on 1629 reviews
This 4-star hotel is close to Big Ben and Trafalgar Square.
Room & Rates
Important Information
No rooms found matching your search criteria. You have the following options:
DoubleTree by Hilton London Victoria
2 Bridge Place<br/>Victoria, London, United Kingdom SW1V 1QA

Resort Details

Make use of convenient amenities, which include wireless Internet access (surcharge) and babysitting/childcare.

Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of banquet facilities, exhibit space, and a meeting/conference room. Parking (subject to charges) is conveniently located nearby.

Accommodation Details

Make yourself at home in one of the 212 air-conditioned rooms featuring minibars. TV Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature handheld showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as direct-dial phones with voice mail.

Restaurants, Lounges & Bars

Satisfy your appetite at the hotel\'s restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

IMPORTANT INFORMATION

Know Before You Go

  • Children 2 years old and younger stay free when occupying the parent or guardian\'s room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 20 per person (approximately)
  • Fee for wireless Internet in all public areas: GBP 9 (for 2 hours, rates may vary)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures 
The property is undergoing renovations. The following areas are affected:

  • Fitness facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Health club

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.


Based on 1629 reviews
from London, United Kingdom
Submitted on 04-06-2016
Good location for sightseeing in the West End. Easy walking distance to Buckingham Palace, Horseguards Parade, Parliament Square, Westminster Abbey etc., but in a quiet location. Efficient friendly staff, good food in restaurant. The hotel is well appointed and clean. Not impressed with the strength of the free wifi
from greenville,sc
Submitted on 04-06-2016
We picked this hotel for its close location to the Victoria coach station which was the pick up point for the transfer to the ship. This was very nice hotel with a nice restaurant and bar. Room was normal size for Europe. Excellent location with a restaurant row one block back from the hotel, the hotel is next to Victoria train station Two Blocks to victoria coach and one block to start point for the viator hop on hop off.
from Los Angeles, California
Submitted on 09-06-2016
I enjoyed this hotel for 3 nights, primarily for the nice room and the friendly service. As a Hilton Diamond member, I was upgraded to a Junior Suite (room 601), which had a separate living room area - I greatly enjoyed it! Pros: - Very comfortable bed and pillows - Large TVs, with the ability to plug in devices using HDMI - Friendly service by most of the staff (In particular, Belinda went out of her way to make me really enjoy my stay!) - Easy access to Victoria station, which has grocery s... Read more
from Boca Raton, Florida
Submitted on 09-06-2016
This hotel was a great choice for us as we traveled to Victoria Station from Gatwick Airport. Room was large and quiet and staff was very helpful. There is a lot of construction going on in the area so the neighborhood is a bit distressed. The Victoria tube stop conveniently enabled us to get out of the construction zone and find nicer neighborhoods. I would definitely stay there again, especially when the construction is finished.
from Cardiff, United Kingdom
Submitted on 09-06-2016
Good location right by Victoria Station. We were in a deluxe Queen room reasonable size, quiet and comfortable. Good staff particularly on reception. The hotle is well maintained and kept in good clean order.
from Oakham, United Kingdom
Submitted on 10-06-2016
We usually stay here when in London as it is consistently comfortable, reasonably priced and convenient for Victoria Station. This time we had a room on the 6th floor (I think) with a view overlooking the station, but the room was well insulated from any noise. I feel that the standard rooms are on the small side but comfortable and with the usual amenities including complimentary wi-fi. Executive accommodation is on the top floor. There is a restaurant in the hotel but there are many others ... Read more
from East Greenbush, New York
Submitted on 10-06-2016
I stayed there for two nights with my husband for a business trip. I stayed there because of the close access to Victoria Station (it's right across the street) and he wanted to be within walking distance of most of the sites in Central London (most of these were within a 10-20 minute walk.) The hotel is quiet for sleeping and the rooms were immaculate. The welcome cookie is awesome and I recommend the app for digital check-in so that you can speed to your room if your jet lagged.
from Trondheim, Norway
Submitted on 30-06-2016
An elderly Norwegian couple chose this hotel on the recommendations on this page and because of the proximity to London Victoria station, which is the terminus of the Gatwick Express. Most South Eastern Railway trains to Canterbury/Dover/Ramsgate also leave from here, and as we visited relatives in Kent this came in handy. Victoria station is also a tube station, only two stops away from Oxford Circus on Victoria line and from Westminster on District and Central lines. The rooms were spacious en... Read more
from London, Victoria, United Kingdom
Submitted on 30-06-2016
On this visit there was a problem with wifi across the whole hotel. I couldn't get any work done. It was eventually fixed at about 11pm. Food was not great. I ordered a beefburger to my room that was like rubber.
from Edinburgh, United Kingdom
Submitted on 01-07-2016
Stayed for 2 nights in June 2016 on a business trip. Have stayed in this hotel in the past but my first trip back since it was refurbished. Good location very near to Victoria Station. Interior of hotel is very nice, check in at reception was quick and easy - as was check out. I had a room on the 4th floor overlooking the station. Was not troubled by the noise from the station - would have liked to have opened the window but couldn't (obviously deliberate for customer safety). Had a/c but the ... Read more
from
Submitted on 03-07-2016
I have been in this hotel six days with my daughter. I am impressed by people working there! They are kind and always ready to help! Thank you! Especially to Oscar, Teodor and Alessandra from the reception. Breakfast was very good! Position of the hotel is very convinience too!
from London, United Kingdom
Submitted on 05-07-2016
The drinks were ok, my espresso martini was really bitter. The service was ok, i saw a waitress just for the menus, for the order and for the bill. Nothing else and the bar was not even so busy. I would expect mor for this place and for the price of the drinks.
from Ridgefield, New Jersey
Submitted on 05-07-2016
We booked based on reviews and found the positive ones to be very accurate. Thus hotel is centrally located, very competitively priced and clean. The front desk was friendly and helpful. Really enjoyed our stay
from Lossiemouth, United Kingdom
Submitted on 06-07-2016
Stayed here weekend of 10th June to 12th June. Hotel is in an excellent location being just behind Victoria Rail Station and tube. No excessive noise either considering so c!ose to a very busy rail station. The rooms were spacious, spotlessly clean, comfy bed, large TV, tea and coffee facilities with biscuits, fridge and we had a safe. The bathroom had a walk-in shower. The staff were friendly and polite and check-in was quick as was check-out when it was time to leave. We didn't eat in hotel ch... Read more
from McHenry
Submitted on 07-07-2016
Loved this hotel! Really nice, friendly and helpful staff. This hotel is in a prime location. It is directly across the street from the side of Victoria Station. So you have full access to transportation and a wide variety of food but still on a quiet and not too bustling of a street. Easy walking distance to Buckingham Palace and other sites. Price is very reasonable for quality and location of hotel.
from Syracuse, United States
Submitted on 07-07-2016
Had very nice time after getting upgrade from queen to queen suite. Queen is very small and we were there for one week. After getting upgrade everything improved. Staff were great especially in dining room. Great breakfast. Location is excellent, right across street from Victoria Station. All major attraction were within walking distance.
from Nether Stowey, United Kingdom
Submitted on 10-07-2016
The hotel is literally a 5 minute walk from the Train Station and Underground at Victoria. the day before I traveled I checked-in online, so at the reception it was a matter of getting my warm cookie and room key and I was on my way up to my room. I had selected a room on the 8th Floor at the rear of the hotel, the room was of the standard expected of a Hilton property, however the only disappointment was that the 32inch TV was on a bracket that did not allow it to be swiveled, so it was not i... Read more
from Indianapolis, Indiana
Submitted on 10-07-2016
We originally booked this hotel because the one we had wanted didn't have any twin rooms available. I was cautiously optimistic given that you usually know what to expect from a Doubletree. I was happy to find that the hotel was quite nice, the room clean, modern and quiet, even though it overlooked the train station. The staff was very friendly - and very generous with the free cookies! The hotel wifi was strong and the elevators were fast as well. Additionally, the location is great with na... Read more
from Atlanta, Georgia
Submitted on 11-07-2016
Located near a main subway and train station, but only 30 minutes from all the major attractions. On site restaurant was very good. Enjoyed the continental breasfast. Front desk staff very professional and helpful.
from Ohio
Submitted on 11-07-2016
Stayed here for a week while we did the typical London touristy things. Hotel seems rather new. Rooms clean, breakfast was good, though they did lack some Asian options. Location was great for us, right across Victoria station. Would definitely stay here again when we return.
from Tampa, Florida
Submitted on 12-07-2016
The staff are very friendly & helpful. It's across the street from the tube and train station which was very convenient. Walking distance to bus station. For the views you must be in the upper floors to see anything. I was in the 7th floor and had view of skyline and the station below, but didn't hear it. Rooms were clean but bed was a bit hard for me but my daughter liked it. They kept our luggage while we went to Ireland for a few days. Very big plus for us! Again can't say enough about how he... Read more
from
Submitted on 13-07-2016
We chose this hotel because of its proximity to Victoria Station, where our "boat train" to Southampton would depart and return. It turned out to be a modern, clean, convenient hotel with efficient, cordial staff, good WiFi, excellent accommodations for someone with a temporary disability. Check-in/check-out was quick, and staff were able to hold our luggage when we arrived before our room was ready and went out to tour the city. We were quite pleased overall and would book here again.
from Greater London, United Kingdom
Submitted on 13-07-2016
We have been to this restaurant before and the food is delicious which is why we keep returning However tonight our visit was made so much more enjoyable due to our lovely waiter Angel. He is the politest and most attentive waiter we have had the pleasure of meeting and in our opinion is such an asset to an excellent restaurant. We are looking forward to our next visit on 24th August and hope he is on duty that evening. Elizabeth Lewis
from Winston-Salem, United States
Submitted on 14-07-2016
Wonderful staff, friendly, and professional. All went out of their way to be as helpful as possible. Best full breakfast in London. Clean, comfortable room. Located in central London, quick walk to Victoria Station. Will recommend to all my friend and relatives. Great price and value for the money. Lived up to all brand expectations.
from Leicester, United Kingdom
Submitted on 15-07-2016
A convenient location to Victoria Station and taxi service almost on the doorstep. The hotel was modern and clean in appearance with Staff that were friendly, helpful and professional. We were greeted with a welcome and a warm cookie. The twin room was clean, fairly spacious, restful and had the usual facilities, tea,coffee making and shower/bath en suite. We had the breakfast room service which was excellent so much to eat that we could not manage the portion size, we order less the second mo... Read more
from Silsden, United Kingdom
Submitted on 16-07-2016
Often chose doubletree due to previous good experiences but this one wasn't the best. Small room with double bed pushed up against the wall making getting in and out during night difficult. Shower was damaged. Great location but expensive for the room we got.
from
Submitted on 16-07-2016
Me and a friend booked in for a Friday night stay as we were attending the rave of thrones at the Qube project, lovely hotel, fast check-in, warm cookie on arrival added bonus, fabulous room with Queen bed, very spacious and comfortable, nice bathroom with complementary toiletries, bathrobes and slippers supplied, fridge in room and bottled water. Friendly staff, overall good stay.
from Stavanger, Norway
Submitted on 17-07-2016
Booked the hotel for one night mainly because of the central placing to the railway station at Victoria. Good standard on the breakfast, friendly reception staff and overall general good standard of the hotel. Room quite small, with bed against two walls, bed on the hard side for my taste, and carpets on floors. Bathroom small, but with a ok shower. Cleaning was good.
from London, United Kingdom
Submitted on 18-07-2016
We stayed as a family (2 adults, 2 children below 5 years old) to the Double Tree Victoria in June 2016. I shall specify that we stayed there at a particularly trying time for us, as our house got flooded and we got relocated there by the insurance company while a longer term accommodation got sorted. My review has thus a "long term / everyday life" bias rather than a tourist one. We occupied two rooms on the 9th floor (executive rooms) that were very comfortable. Some reviews on this site crit... Read more
from Toronto, Canada
Submitted on 21-07-2016
Right by Victoria station for your transit needs but close enough to walk to some major tourist attractions. Hotel is well cared for, staff are great and the breakfast was good. They were very baby friendly, high chairs and cribs were ready upon check in (we did call ahead).
from Toronto, Ontario
Submitted on 21-07-2016
This hotel is in the perfect location to get around London, I had a great stay in a twin room which was spacious and quiet, the breakfast was great and had some vegetarian options as well as a full English and continental breakfast! The staff are wonderful and inviting, would definitely stay again!!
from Worksop, United Kingdom
Submitted on 21-07-2016
Conveniently placed for the Victoria tube station. Stayed in a superior King suite which was on a high floor. The room was compact but fully equipped. Would definitely recommend. The bar and restaurant were an added bonus. Ideal for a relaxing beverage after a day of sight seeing.
from Toronto, Canada
Submitted on 21-07-2016
I am HH member since 2001 and never had such experience. The summary is that the staff are careless and it sounds the most of them are in training or part time and no follow up for your requests. The need to work on this.
from Warwickshire, United Kingdom
Submitted on 22-07-2016
Two nights over a weekend to see and catch up with friends. Great location to explore central London. Staff pleasant and professional. Given a decent room - although it faced the station and there was a lot of noise on the second night from outside BUT it's London on a Saturday!! So I don't think the hotel can take responsibility. Would book again for same occasion.
from Dubai
Submitted on 24-07-2016
We took a coach from the airport to Victoria and walked from the station to the hotel, which was around 10 minutes. We tried an early check in but was not able to get one and so we waited until a room was available. The room was clean, though very small. The breakfast selection was fine, though exactly the same everyday. The staff were helpful and friendly. The best thing about the hotel, for me, is the very central location. All the tours we have booked started at Victoria and so it was very co... Read more
from
Submitted on 25-07-2016
The best of Double Tree in London, great rooms and service with it being perfectly placed for great transportation around London. The eating places in Victoria are better quality than the West End of London. Perfect.
from Frankfurt, Germany
Submitted on 25-07-2016
We traveled as a couple. Exit from Victoria station is just across the street. We were lucky to get a room facing the backyard. I never had a quieter room in London. The room war airy and modern and finally a bathroom bigger that a closet. Our breakfast was included and very good. I would def go back.
from
Submitted on 25-07-2016
Very close to Victoria station and attractions. A slightly above average room. The hotel restaurant and bar was above average with high tea half price if you are staying at the hotel. The Hotel is close to restaurants within walking distance and a large grocery store was close by.
from Nottingham, United Kingdom
Submitted on 26-07-2016
Visited London with my parents and husband. Hotel (DoubleTree by Hilton, Victoria) was fab, great location, lovely staff, yummy cookie received on arrival. The room was really clean and quiet. Check-out was quick.
from Juneau
Submitted on 27-07-2016
Yes, just 50 yards from hotel to the train and access to the tube. Busy little place but easy to maneuver around to take you anywhere in London or England. Hotel was clean, friendly, updated, and all around quite pleasant. Traveling with my two older brothers before a cruise , the quarters were tight but we figured that and managed. Shortest brother got the cot. Lounge was nice but pricey. Cookies outstanding as always. About a mile walk to Big Ben and sights along Thames. Basically could... Read more
from NYC
Submitted on 30-07-2016
Nice hotel in the middle of London...close to all sorts of rail transport. Nice rooms, very clean, great staff, excellent service. I would recommend this to anyone looking or central London accomodations.
from Newport, United Kingdom
Submitted on 01-08-2016
A good hotel in a good location for sightseeing.Room modern and very clean, Staff all friendly and helpfull, Returning to London in January and will book this hotel again.I only had breakfast at the hotel and found it to be of high standard,
from Belfast, United Kingdom
Submitted on 02-08-2016
Yummy warm chocolate cookie on arrival! On the first evening myself and my partner where too tired to head out so we ordered food and wine up to the room and the quality and service was outstanding! The room was clean with a great view out over Victoria Station.
from Abu Dhabi, United Arab Emirates
Submitted on 03-08-2016
I stayed 1 night here on a fleeting visit to London where I needed to come in and out of Victoria Station, leave bags and arrive late. The staff I encountered were all impeccable; extremely polite and friendly. The room was clean, fresh and the towels soft not starchy. Tea making facilities in the room and a decent shower were all I required and both expectations were met. Breakfast was minimal and fairly uninspiring but I'll forgive them because they have me 2 welcome Cookies ???. I made use ... Read more
from Hong Kong, China
Submitted on 08-08-2016
Location is good just near Victoria station,can access to the heart of London shortly with lots of restaurants nearby,breakfast is so so not wide range of food provided,wifi is very weak and you need to pay for a premium service,staff is nice and helpful
from Edinburgh, United Kingdom
Submitted on 09-08-2016
This hotel offers great value and location to the station. Concierge service was professional and reassuring allowing us to collect our bags 12 hours after check out. Well equipped, modern rooms and lovely staff. Easy walking distance to the Palace.
from Buffalo, New York
Submitted on 09-08-2016
The room was very clean and comfy. The staff were very friendly and helpful and really wanted the family to be comfortable. Wifi was great. The service was great, room service and food were great and delicious. The location next to Victoria Station is awesome, very easy access to the tube. I recommend the Double Tree highly. I would recommend that they get fluffier pillows though.
from Dubai, United Arab Emirates
Submitted on 09-08-2016
Right next door to the passport office, over the road from Victoria station and around the corner from the theatre where Wicked is playing, you can barely get a more conveniently located hotel if any of these feature on your itinerary, but it's also just a stone's throw from Buckingham Palace, Parliament and the parks. The hotel is a typical Hilton middle grade place, clean, tidy, well trained staff and decent levels of efficiency. We only used the restaurant for breakfast and had a nightcap in ... Read more
from east Anglian
Submitted on 11-08-2016
Mu husband and I stayed here for one night, the room was spotless, good tea/coffee making facilities In room, with fab stem ginger biscuits. Staff at breakfast were really helpful, very tasty breakfast. Would recommend this hotel.
from Huntingdon, United Kingdom
Submitted on 12-08-2016
the room was ok, but to much dust from the lamp in the reception to the room in general. The food at the restaurant was really good quality and presentation, staff extremely unhelpful and make people fell unwelcome. At breakfast, with different staff, experience was much pleasant. Don't expect a great welcome but easy for work location.
from Liverpool, United Kingdom
Submitted on 12-08-2016
Just returned from a fabulous 4 night stay with my two daughters. Can't complain about anything. Fantastic location; clean, modern, good sized room with all necessary amenities plus everything in 3s (as we were a group of 3) eg towels, cups etc - usually have to ask for extra in other hotels we've stayed. Very friendly staff and excellent value for money. And great breakfast too. Going to New York next year so will definitely look at booking a Hilton/doubletree hotel.
from Greenwich, Connecticut
Submitted on 13-08-2016
Hotel is really next to the Victoria train, bus and underground station. Very clean and comfortable, no noise at all from outside and inside the hotel itself. Highly recommended also for visiting the city (we did not try the breakfast and the bar though)
from Raleigh, North Carolina
Submitted on 13-08-2016
Doubletree Victoria was a great hotel choice for our 6 day vacation to London. Hotel is very modern and our room was extremely comfortable. Biggest plus was the location. An easy walk to Victoria Station for taking the Underground/Metro to access all of London. Buckingham Palace was a short walk from the hotel. We ate the full breakfast buffet one morning. Everything you could want on the buffet including coffee, tea, fresh fruit, wonderful pastries, bacon, sausage, bread, eggs, etc. Rese... Read more
from Chester, United Kingdom
Submitted on 13-08-2016
This hotel is conveniently situated next to Victoria station but has great double glazing as you don't hear any street or train noise. Nice welcome at reception - loved the hot cookie. Nice sized room with a big bed (although a little hard for my preference). Good air conditioning. Water pressure quite low in shower with towels for small people. Ordered ceasar salad from room service with French fries - next to no ceasar dressing which was disappointing & there were no mayonnaise or vinegar ... Read more
from Centerton, Arkansas
Submitted on 14-08-2016
I recently traveled to London for a quick personal stay before traveling to another part of GB. The room size was small for one person but that's common around here. The location to the Victoria train station is perfect for those that are traveling with suitcases - though due to the areas road construction and a less than helpful weak internet strength, I got turned around several times before finding it. I'm giving the hotel only three stars for a few reasons - 1. You hear a knocking sound ev... Read more
from
Submitted on 14-08-2016
Great hotel, very nice rooms and really quiet. Great breakfast with very friendly and helpful staff. We celebrated my daughters birthday, and first night when we came to our room there was a nice plate with a lovely cake, plus a signed personal card from staff. Thank you!
from Mansfield, United Kingdom
Submitted on 07-09-2016
This hotel is directly over the road from Victoria Station so very handy public transport, although as with most places the area around the station isn't the most salubrious. Once inside the hotel it is a different story. Friendly staff were on hand to quickly check me in with a signature DoubleTree chocolate cookie and an upgrade to an Executive Room for being a Hilton Honors member. Unfortunately there is no Exec Lounge like most other Hiltons and Double Trees have and the drinks in the mini b... Read more
from Alcester, United Kingdom
Submitted on 07-09-2016
I had never stayed here before despite visited for food & drinks in the past. Ok it was holiday period and maybe they weren't so busy but as a Diamond HH member I received an upgrade to a very nice room on the 10th floor and the service was first rate all round. I will certainly stay again.
from Falls Church, Virginia
Submitted on 07-09-2016
I like DoubleTree hotels, and this is no exception. From the traditional warm cookie upon arrival to the nice bed, it's a fine hotel to stay at. The location is fantastic, being right across the street from Victoria Station, and the price we scored was really good (early-March). We were traveling with a toddler, and despite being a hotel in London, where hotel rooms are notoriously small (not unlike New York), the room was plenty big for him to have a place to sleep without us tripping over h... Read more
from Gothenburg, Sweden
Submitted on 08-09-2016
Great location, rooms are fresh and clean, a bit small, but hey, you don't do much more then sleep here anyway. It's easy to get here from Victoria Station, and to get practically anywhere. If you look at the hotel from a bit away it might look a bit shabby but wait until you get inside, it looks a lot better!
from
Submitted on 17-09-2016
Stayed here for one night with our family in September 2016. I am a Hilton HHonors Diamond member. Upon entering the hotel around 16:00 there was a queue to check in, maybe 4 people deep, however there was a separate HHonors line to the left of the queue that was empty, so I was excited. Being a diamond member I went to the front of that line and was ignored for several minutes. Finally an employee came and started on their computer to check me in but eventually told me "It will take me long... Read more
from
Submitted on 18-09-2016
Had a couple of nights stay here, was good, had breakfast in room both mornings and our only complaint was the breakfast on Sunday morning was almost twice the size of Saturday's, it was good both mornings so not wanting to make a big deal if it, great accommodation and very helpful friendly staff, would recommend staying here anytime
from
Submitted on 18-09-2016
My sisters wedding was yesterday. The first issue was that we asked for a early check in earlier in the week and was in informed by reservations that I would need to call in on Friday afternoon and see if the room was available and no one had taken it... which I did I called in on Friday afternoon, spoke with reservations and they confirmed it wouldn't be a problem and reservations made a note on the system that it had been cleared. When my sister arrived at the hotel at 9.00am with 6 of her ... Read more
from Sydney
Submitted on 25-09-2016
I was flying in to London for 1 night before heading on a long haul flight home and wanted a hotel central to trains (to get to Gatwick airport) and be able to shower, repack and have a good night sleep. The room was clean but just average in space. The bathroom and shower excellent. Location was perfect- just over the road from Victoria station so could head down to Gatwick with no fuss. My only criticism is that the bed wasn't very comfortable and was only a double I think- great for one but m... Read more
from Winnipeg, Canada
Submitted on 25-09-2016
Excellent location, executive suite large , roomy, fridge, water bottles daily given, nice touch with warm cookie on arrival. Close to everything of importance, buckingham palace, theatre, restaurants, across from train,tube station, cabs , buses, hop on hop off short walk.. Excellent location and rooms very quiet too. Best breakfast buffet!! Would definately book again???
from New York City, New York
Submitted on 25-09-2016
The bedroom was large, modern and well stocked. The hotel gave me a free late checkout and the welcome warm cookie upon check in was a nice touch. There is a taxi rank right outside the hotel and you are steps away from Victoria station. Highly recommended if you are doing business in the area.
from Warsaw, Poland
Submitted on 25-09-2016
Don't reserve this hotel as they overbook. Quite unpleasant when you arrive in the middle of this night and learn that you have no room and it takes the hotel over an hour to relocate you to another hotel.
from Sydney, Australia
Submitted on 26-09-2016
Stayed twice in three weeks 2 nights and 3 nights.Great hotel, Brilliant location 50 metres from Victoria Railway Station the Tube and the Gatwick Express, close to Buckingham Palace, shopping delicious breakfast, friendly helpful staff,free wifi, fresh cookies and complimentary late checkout which gave us the opportunity to visit Brighton (by train) before heading to the airport for a late flight back to Oz.
from Milton Keynes, United Kingdom
Submitted on 28-09-2016
Warm welcome when we arrived. Cookies welcome as always in Doubletree. Free drinks vouchers and free WiFi as we are Diamond members. An Honours room on the 5th floor. Went downstairs to bar for a coffee - unfortunately coffee machine was broken. So enjoyed cups of tea with our cookies. Passing the checkin desk, we commented on how great the cookies were, so were very kindly given more, including one for our daughter who had stayed in the room (great customer recognition). Nice bathroom w... Read more
from newry, United Kingdom
Submitted on 28-09-2016
It was a lovely clean hotel, great breakfast with plenty of choice and right beside Victoria Station which was so convenient for Gatwick Express and Tube station linking us to the rest of London (yummy cookies)
from
Submitted on 29-09-2016
The hotel is conveniently located beside the Victoria station for easy access around the city. Staff was excellent all around from the guest services check in, the concierge and even the maintenance staff. Everyone was very helpful and pleasant. Breakfast was always very good and always greeted with a smile by Belinda who was very attentive and pleasant and always ready to make your morning a little brighter
from Upstate New York
Submitted on 29-09-2016
We arrived at the hotel around noon on Sunday and were greeted by the friendly and efficient Carla at the front desk. I had completed online check-in prior to arrival, but Carla helpfully offered to switch us to a room on the same HHonors floor that was ready for occupancy, as the one we chose was not yet ready. We had a clean and comfortable room on the 7th floor, and it provided us with all we needed for this last night in London before our trip back to the US via Gatwick and the Gatwick Expr... Read more
from Dublin, Ireland
Submitted on 29-09-2016
I have ordered something from the 24 hour menu and 20 min later, I get a call to y room that they told they don't have the ingredients to get what I ordered that it was in their 24 hours food menu. Very disappointing. Really bad hotel, not recommended at all!
from London, United Kingdom
Submitted on 30-09-2016
Stayed as part of a large group, and we were unanimously happy with the staff, service, quality of the room and amenities. Ideally located within walking distance of several attractions, everyone had something to do. The concierge was especially helpful, and our check in staff made us feel very welcome. Breakfast was also very well laid out and the staff was always pleasant. Will definitely stay again!
from Dalton in Furness, Cumbria United Kingdom
Submitted on 02-10-2016
This hotel is round the corner from Victoria Train Station, and great for catching the tube. Very pleased with all facilities and rooms good. Would stay there again if visiting London. Concierge also very knowledgeable which is good.
from Kuopio, Finland
Submitted on 05-10-2016
The hotel location is easy. In Victoria station walk to the furthest south east corner past McDonalds as far as you can walk, exit to the street, and then across the street. Check in was courteous and I was able to receive my room already 10 AM having requested that beforehand. The rooms are nicely appointed and the bathroom is large - walk in shower only. No minibar, but room service with rather steep pricing. For quick meals, the Victoria station is nearby. A Nice bar downstairs and usually... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 05-10-2016
I stayed 2 nights on a business trip. The hotel is very easy to find, just a minute away from Victoria tube and train station. Check in was welcoming and efficient. I'd selected my room in advance using the app, so it just took a few seconds The room was a little smaller than usual, but understandable as a London hotel. Not to say it was cramped, as there was a queen size bed, large desk, armchair and table, large chest of draws and integrated wardrobes. The bathoom had a walk in soaker style ... Read more
from
Submitted on 04-10-2016
Across the street from Victoria Station makes this an excellent location for travelers. Nice lobby bar area. Efficient and pleasant staff. Adequate breakfast, but small dining area. Three adults would find the triple room very small. Roll-away bed very uncomfortable.
from Aberdeen
Submitted on 05-10-2016
This hotel has the loudest in room AC system in London. If you want a good nights sleep don't stay here. With the ax on its to loud to sleep with the ac off its too hot to sleep. Recommend you as to see the room and hear the ac before paying for a nights stay.
from Olney, Texas
Submitted on 07-10-2016
As a member of the Hilton Honors program we have come to depend on the Hilton brand in our travels. The Doubletree is usually an excellent choice and the Doubletree-Victoria did not disappoint. The hotel is very clean, the staff is very friendly and helpful, excellent breakfast, and a very usable bar area make this a great choice. But on top of that, the location is outstanding. Across the street (Bridge Place) from the Victoria station (which offers the underground as well as the national r... Read more
from Derby, United Kingdom
Submitted on 09-10-2016
We booked this hotel and upon arrival were greeted by very enthusiastic desk staff who made a fuss of our Grandson. Room was excellent with a great shower Breakfast was amazing so much choice and catered fro gluten free
from
Submitted on 09-10-2016
Excellent service (especially by Mona at front desk), recognized as Hilton member, great room. But no oatmeal at breakfast (basic and most important carb) and no omelet/eggs chef on site. You could ask a waiter however to have an omelet made, but from a Hilton I expected the chef to be there, asking you how you'd like your eggs and for him to make it in front of you. No pool. Reception looks small but rooms are excellent and modern. Unline vice versa in Doubletree on Edgware Road (super amazing ... Read more
from Winnipeg, Canada
Submitted on 09-10-2016
We stayed here for 2 nights. The staff was very pleasant, the welcome cookie was delicious! The room we had was very small, I am not sure if that's what all the rooms were like. We were on the 8th floor. We didn't spend much time in it but it was very small. The hotel is in a great location we were walking distance to the London eye, Buckingham palace, Big Ben, Westminster abbey and Piccadilly Circus. It is across the street from Victoria station which has a direct train from gatwick airport.
from
Submitted on 12-10-2016
Needed somewhere nice to stay for one or two nights on our way down to a large family lunch in Surrey .Somewhere between Victoria and Waterloo was the ideal location and the Doubletree fitted the bill, I also need a large family room for the three of us . Having booked through booking.com and specifically asking for three single beds we arrive to find out that this had not filtered through to the reception ! However I have to stay the staff were fantastic and within a few minutes had organis... Read more
from Plymouth
Submitted on 12-10-2016
Paying £230 per night for a standard room in a hotel is crazy. It's double what I would pay anywhere else but it isn't double the quality. Lukewarm porridge for breakfast and a cup tea for £12 is also not exactly value for money. No matter, the mattress was good even if the pillows were not. The gym was ok but hidden away in a little basement. Will I stay here again? No I think probably not
from Steyning
Submitted on 13-10-2016
First stay at this Hilton managed hotel. It is conveniently located and overlooks London's Victoria station. An older building than its sister hotel at the Tower where we usually stay. It is next to the Passport Office in case relevant but more importantly the office is signposted widely in the area if you get lost. You are 10 minutes walk from Buckingham Palace and two of the Royal Parks. 20 from other attractions such as Trafalgar Square and the shopping areas. Victoria is the key hub for ... Read more
from Lincoln, United Kingdom
Submitted on 15-10-2016
This hotel is right on the doorstep of London Victoria station. Despite that, once inside, you'd never know it. It's clean, quiet (no noise from outside) and provides everything a business travellers needs. Room was good. Spacious, well equipped and clean. Good bathroom. I only used restaurant for breakfast. The food was good (quality & selection) however the layout (of tables) meant it was chaotic and busy with staff and guests permanently manoeuvring.
from Vancouver, British Columbia, Canada
Submitted on 17-10-2016
DoubleTree by Hilton Hotel is a hotel with comfort and convenience for a first time traveller to London. It's located right next to Victoria Station and Victoria Place Mall. There are many places to eat and walking distance to Buckingham Palace, St. James Park and many other attractions. The staff are friendly and very helpful. The room and the bathroom was quite spacious. There is a restaurant within the hotel but there are so many other places close by the hotel to eat at that we never at... Read more
from Kilkenny
Submitted on 19-10-2016
Doubletree Hilton Victoria was a great hotel, location brilliant especially flying from gatwick. Hotel right beside train station. Apollo theatre across the road. Great little eateries around & walking distance to Buckingham palace. Also walking distance to Hyde park. Defiantly stay there again. ???
from London, United Kingdom
Submitted on 19-10-2016
Various credit cards didn't work, my colleagues had the same issue, my room key didn't work, 4 times......there was no heating in the room...........finally they brought me an oil heater to the room.....never again. Cant wait to go home
from Walsall, United Kingdom
Submitted on 19-10-2016
On the second day of a two night stay, having been charged more for an upgrade than specified prior to arrival, our tea & coffee making facilities were not replenished and our bath towels were removed leaving me standing in the shower with no means of drying. It took repeated visits to reception by my wife and over an hour for this to be rectified. Otherwise the hotel was fine with excellent breakfast provided
from Brighton, United Kingdom
Submitted on 22-10-2016
We have stayed in this hotel a few times now and I have always loved it. But this time I didn't enjoy it, we stayed in the 9 floors the room is literally next to the lift and the room was very spacious but the shower didn't have a good drainage as after shampooing I would have to turn off the water to let the water drain otherwise it's flooded, very disappointing, Otherwise I would have given it 5 star.
from Chatham, United Kingdom
Submitted on 22-10-2016
If you were paying £150 per night this would rate good, bit all of our group were paying £240 or so. Note breakfast was extra. £18 if I remember rightly. Booked here as it is a stones throw from the company we were meeting at. This hotel is a 2 minute walk from Victoria station & another few minutes to coach/bus & tube. Check in wasn't too bad, although there seemed to be some confusion as I had pre-booked in so all I needed was a key. The room was on one of the upper floors so well away fr... Read more
from London, United Kingdom
Submitted on 23-10-2016
Had a beautiful room at the back of the building - so had a lovely quiet nights sleep. the hotel is spotless - very efficiently run and the staff a delight. Breakfast provided a good choice - the bar at night was relaxing and overall had a good overnight stay. this is not a complaint as such but it would be nice if they could provide a larger dining/breakfast room. we had to wait for a table ( no big deal to us ) and the staff were working hard to seat the diners. Overall a lovely hotel and sta... Read more
from Hurstpierpoint, United Kingdom
Submitted on 26-10-2016
Found the room and the hotel very comfortable and the breakfast was excellent. I love a good breakfast choice all laid out to help yourself and this had that. Service was friendly and efficient. The room was very clean and modern. Cant fault this hotel and we have booked again for this December as a good location to have an over night stay for a company Christmas do in London.
from Ely, United Kingdom
Submitted on 26-10-2016
Hotel was OK - main feature is that it is very close to London Victoria station. My stay was OK - but nothing special. Corridor was a bit noisy with young kids, Reception not that helpful (could not put two room charges onto one bill) and breakfast was alright. Yes convenient - but not outstanding!
from
Submitted on 01-11-2016
Victoria station is just opposite to it where u can get milk or other beverages and snacks. Mc donalds and other eateries are also on the station. The hotel it self is also pretty decent and breakfast buffet is 9/10
from Chicago, United States
Submitted on 02-11-2016
I've used this hotel multiple times in the past and always had good experiences. Yesterday Southern Rail (Govia Thameslink), yet again demonstrated that they are by far THE worst rail operator in the UK by leaving a huge number of passengers stranded in London due to complete cancellation of Brighton services with no alternative way home provided. DoubleTree came to the rescue and found me a room at Midnight. Special thanks to Zuhaib and Marc (night manager) for their expert assistance. I ha... Read more
from Rugby, United Kingdom
Submitted on 04-11-2016
Right next to Victoria station so easy access to underground and mainline as well as coach services. Staff very helpful and attentive. Rooms modern and clean with all the facilities you would expect from a Hilton plus the benefit of the Double-tree cookie!!
from San Diego
Submitted on 05-11-2016
Being right next to Victoria station is very useful. We could walk anywhere, and where we didn't walk we could get a tube or train. The room was nice and clean, everything worked, except we had to get new keys made twice, which is annoying.
from Wednesbury, United Kingdom
Submitted on 05-11-2016
We (my wife ,daughter and I) arrived about 50 minutes before proper check in and the concierge was helpful enough to see if our room was ready. We were given our room key and a nice warm cookie each (yum yum). The room was clean and tidy and so too was the bathroom which had a rain shower. The beds were comfortable except for the pillows as they were too soft. The breakfast was very nice although if you wanted fried eggs with your full English breakfast you had to ask for them. The staff were v... Read more
from Solihull
Submitted on 06-11-2016
An excellent weekend with my partner in London at Hilton Doubletree Victoria, I initially chose the hotel due to its idyllic location for our trip, with little attention paid to the hotel itself. However it turned out to be a hidden gem as the hotels facilities, rooms and staff were excellent, and for the price we paid including breakfast it turned out to be a bargain too. Located a few minutes walk from Victoria Rail/Tube station and approximately 10-15 minutes walk from Buckingham Palace, Th... Read more
from Paisley, United Kingdom
Submitted on 07-11-2016
I stayed at this hotel with my mother in law for one night while we visited the capital. It was very reasonably priced given how central it is. Within a few minutes walk of Buckingham Palace and across the road from Victoria station. Two minutes walk from the Apollo Victoria theatre and next to a street full of a variety of different restaurants. Our room wasn't ready when we checked in at two, nor again at four so we were given a different room, apparently an upgrade although I'm not so sure! W... Read more
from Toronto, Canada
Submitted on 07-11-2016
I stayed at this hotel a month ago and it was pretty average. My experience was not the best. I stayed in an executive king room with a nice view of London. The room was pretty basic but had nice finishes for a Doubletree. The shower and bathroom were nice but the tap in the room was broken and was sprayed water everywhere. The shower door would never closed so water also leaked everywhere after a shower. The mattress needed to be changed and was not comfortable at all. It's a pretty cheap hotel... Read more
from Kent, United Kingdom
Submitted on 12-11-2016
We bought my sister a groupon afternoon tea voucher for her birthday and we visited yesterday... It was a champagne afternoon tea and we have previously been to the one near Russell Square and had such a lovely time that we decided to try the one in Victoria... However when we arrived we asked if we could swap one of the champagnes for a small wine instead as she doesn't like champagne and was told no!? (Even though wine is half the price) However in the Russell Square one they let us do this no... Read more
from Beamsville
Submitted on 13-11-2016
We spent eight nights here at the end of September. We were greeted by Carla at reception who made us feel very welcome and in fact greeted us by name every time we met throughout our stay. Very efficient. Another standout employee was Belinda, restaurant Manager. She has a lovely smile which was very welcoming at breakfast. She was very attentive to our needs. Our bedroom and amentities were fine, clean and well serviced. Our primary reason for choosing the hotel was its location which was exce... Read more
from Aberdeen, United Kingdom
Submitted on 13-11-2016
Stayed here for one night for football, great location for everything ,central London, staff very pleasant , room lovely , only thing was couldn't get temperature under control, but not a big deal, Great breakfast , again pleasant staff, will definitely be back to this hotel if I visit again
from Melbourne, Victoria, Australia
Submitted on 13-11-2016
Highly recommend especially if it's your first time in London - you have the tube and also the option to explore on foot. Price is very decent given the central location too. Hotel is across the road from Victoria Station - everywhere is just a short ride on the tube and the best part is the direct link to Gatwick Airport (30 mins with the Express for 20 pounds). Our room was on the top floor with an outdoor terrace facing the station. Didn't hear any noise and slept well for the four nights. ... Read more
from United Kingdom
Submitted on 13-11-2016
Room booked not avaiable on arrival as previous resident stayed on longer, however a room was quickly arranged. Room was executive, couldn't really see what made this so as it was still quite basic however comfortable, clean and spacious. Didn't book breakfast as very expensive. Tried to get phone charger from reception, however this basic item was available, thought a hotel of the stature would be able to assist with this request. Must remember to bring it with me. All told, great location for ... Read more
from Bristow, Virginia
Submitted on 14-11-2016
My 15 year old son and I arrived at the hotel on a Tuesday afternoon. Although I am a Hilton Honors Member, I had made the booking through Expedia as they offered the best rates. As opposed to a Hilton welcome, I was reminded upon check-in that I would receive no points for this stay! Travelling with a 15 year old, I had booked a room with two beds. Horror, on arrival to the room, the beds are really a King with 2 mattresses! They are pushed together with no space between; this posed a prob... Read more
from Bellshill
Submitted on 14-11-2016
Terrific location for transport links from Gatwick and for meeting family then sightseeing together My son and his girlfriend live in Epsom and I chose this hotel as it is right next to Victoria Station
from
Submitted on 15-11-2016
Lovely hotel, a stones throw away from the apollo theatre so perfect for going to see wicked! Which my husband treated me to. The room we had was a bog standard room, no warm cookie though! Was handed one upon arrival. Breakfast is buffet style but not much in terms of anything gluten free/diabetic friendly apart from the jam. Was hard to get the attention of staff to enquire. Wasn't told on arrival that we needed to book a table for dinner and was made to feel like we were putting them out when... Read more
from London
Submitted on 20-11-2016
So the good the bad and the ugly on this hotel; The good: The location is great if you are getting a train from Victoria, I had a very early flight so full marks for the proximity to the Gatwick Express. Victoria is extremely well connected by public transport to the rest of London and the hotel is directly adjacent to the station. The bad: The rooms are totally fine. The major problem was the noise - from inside my room I could hear people talking and laughing loudly in a room down the corrid... Read more
from Ankara, Turkey
Submitted on 21-11-2016
The Breakfast Buffet was great. . . a definite 8.2 on a scale of 1-10. We are platinum level at Hilton. . . we did NOT get our platinum upgrade because of the "over-booking" of this hotel. . . We DID NOT get a SIMPLE FREE WiFi at this hotel as promised and it did NOT have an access to A HARD ETHERNET that I need. . . .that every other of the Hilton Family has. We were VERY close 100 Yards from Victoria Station . . . that was very attractive. BUT!!!! There was a LOT of Lip service b... Read more
from
Submitted on 21-11-2016
This hotel is fantastic when transiting through London for a brief period. It's quite centrally located, literally adjacent to Victoria station, if you walk out of the exit near platform 1, you'll see this hotel in front of you. We were fortunate enough to be upgraded to a junior suite, room 601, which was fairly large by any standards, and even more so considering it is within London. The lobby is warm and welcoming, with a friendly staff. The room was above my expectations, and the amenities i... Read more
from
Submitted on 22-11-2016
We loved the surprise of the hot brownie at our arrival (oops, cat out of the bag now!) Whilst the busy lobby, Mr Oscar Gomes was very kind and helpful at that time and during our stay. He ensured that we had it the most pleasant. We look forward to seeing him again in our next time. We stayed for one night only to remember, but we are going to miss it.
from All over Europe
Submitted on 23-11-2016
Stayed 1 night in business and wish I had stayed more. Very convenient location for those in and out of victoria station (eg: gatwick crowd), one of the most efficient and friendly check-ins I've experienced in the Hilton chain, and accommodated an early check in request with ease (which is always a way to impress a guest). Rooms are sparkling clean, somewhat spartan perhaps but this is a hotel comfortable in knowing it's not the ritz and so delivers on what you need. It was also quiet, which is... Read more
from Aberdeen, United Kingdom
Submitted on 24-11-2016
Stone throw away from Buckingham palace and right next to Victoria station so it is a great location. Rooms were clean and spacious. Communal toilets were pretty grotty so avoid using if you can. Other than that couldn't complain.
from Worthing, United Kingdom
Submitted on 24-11-2016
This hotel wasn't to the standard that I would expect form a Hilton located in London, the staff were helpful on reception and room service, other than that we found them rude and very difficult to communicate with, some uniform was scruffy and didn't represent the qualitys that you would expect from a Hilton, breakfast items are not hot they're just about warm! Room service food was very nice tho. The TV didn't work and I asked for someone to come a fix it I didn't expect this to take an hour ... Read more
from Singapore, Singapore
Submitted on 25-11-2016
Stayed 2 nights with husband and 8-year old son. Staff at this hotel were friendly and helpful. Enjoyed the breakfast and convenient location. There was easy access to printing facility too - came very handy as I needed to print my paper ticket to the Lourve. Room of reasonable size, no bath tub or views (even on 8th floor) but clean and renovated. Mattress is comfortable but bed abit squeaky.
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