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Radisson Blu Edwardian Vanderbilt Hotel

London, England, United Kingdom (LHR)

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Based on 2987 reviews
A walk away from world-class museums and galleries and close to Knightsbridge and Olympia, this hotel is ideal for both the business and leisure trave
Room & Rates
Standard Single Room

Standard Single Room

1 single bed
118-sq-foot (11-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Standard Room

Standard Room

1 double bed or 2 twin beds
172-sq-foot (16-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Standard Double or Twin Room

Standard Double or Twin Room

1 bed or 2 single beds
269 sq feet (25 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Business Class Room

Business Class Room

1 king bed
215-sq-foot (20-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, espresso maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Deluxe One King Bed

Deluxe One King Bed

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Family Room

1 bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
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Standard Room

1 bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Room

1 bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
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Business Room

1 bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Hide room details

Standard Room

1 bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
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Single Room

1 bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
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Superior Single Room

Superior Single Room

1 single bed
151-sq-foot (14-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Deluxe Room

Deluxe Room

1 king bed
215-sq-foot (20-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Suite

Suite

1 king bed
269-sq-foot (25-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, espresso maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Family Room

Family Room

1 king and 1 sofa bed
269 sq feet (25 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Hide room details
Family Room

Family Room

1 king bed
194-sq-foot (18-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Sofa bed, phone, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details
Radisson Blu Edwardian Vanderbilt Hotel
68-86 Cromwell Road Kensington, London, United Kingdom SW7 5BT

Rooms
Make yourself at home in one of the 215 guestrooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.

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National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.75 per person (approximately)
  • Valet parking fee: GBP 52 per night
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2987 reviews
from Manchester, United Kingdom
Submitted on 21-05-2016
Only stayed for one night, but we had a very pleasant stay. The hotel is located in Kensington just 2 mins from Gloucester Road tube station. There are plenty of restaurants and shops around the hotel. The hotel is located across several old Victorian buildings (very common for London hotels) and is very charming. The staff members very helpful and forthcoming. Fantastic breakfast buffet in the hotel restaurant. Will for sure stay here again if visiting central London.
from Runcorn, England, United Kingdom
Submitted on 22-05-2016
Only stayed for one night good location in Kensington close to tube station. Close to natural history, science and Victoria and Albert museum. Also about a 5/10 minute walk to the Royal Albert hall. 5 min walk to Kensington high street handy for shops such as boots, Tk Max and wagamama. Staff were friendly however we felt the receptionist was keen on us leaving our credit card behind the desk with them just in case we wanted to add on additional services during our stay. Needless to stay we did... Read more
from Topeka, United States
Submitted on 23-05-2016
Nice location and friendly staff, but make sure you write down the exact address of the hotel since most of the hotel info does not provide it when you check it and there are 11 other Radissons in the London area. This can be very confusing when trying to return to your hotel after a long day of sight seeing.
from Bury St. Edmunds, United Kingdom
Submitted on 23-05-2016
Stayed here for a visit to the Royal Albert Hall which is only a 5 minute walk from the hotel. Hotel is nicely presented with good clean rooms. Breakfast was very good and a buffet style. The hotel also has a nice bar.
from Milano, Italia
Submitted on 24-05-2016
Excellent location near a tube station. Great hotel and staff very friendly. Nice room a little bit small but clean. One thing: pillow too high for my neck but bed was very comfortable. wifi worked well.
from Memphis, Tennessee
Submitted on 05-06-2016
Located near the tube and within walking distance of many trendy London spots, this hotel was perfect for us. Quiet, clean, and comfortable, this luxury hotel with a friendly staff offers style and charm.
from Ridgecrest, California
Submitted on 05-06-2016
A trip to London had us seeking reasonably priced accommodations and we settled on trying the Radisson Blu in Knightsbridge as it was a great location and the price was good. We found the room to be in good operating order and while the building is a bit of a maze, it is in good shape. The on premises restaurant had great breakfasts as cocktails later in the day. We really enjoyed our time there and would likely stay there again. As usual, I hope you find this review helpful, if you do, pleas... Read more
from Smyrna, Georgia
Submitted on 06-06-2016
The pros: Location is wonderful. Gloucester Rd Underground station is around the corner and it's an easy walk to Hyde Park, Kensington Palace, Victoria & Albert Museum, Natural History Museum, and Harrods. There are ample restaurant choices within an easy walk as well. It's also a beautiful, historic building, with elegant common rooms. WiFi is free, and we found it to be dependable and an adequate speed for our needs. Breakfast is also free and is a "full English" breakfast. With this hear... Read more
from Newcastle
Submitted on 06-06-2016
The hotel is well situated with excellent transport links and within walking distance of attractions and quality restaurants. Staff were very friendly. Room was of good size and decor. Bathroom was a little small and steamy but did the job. I had notified the hotel that it was booked as part of a birthday present for my wife and they upgraded our room, left her a card and piece of cake and sang to her at breakfast! Overall an excellent stay.
from London, United Kingdom
Submitted on 07-06-2016
Fantastic service from start to finish. Highly professional and very friendly. The concierge arranged a taxi for us on the Saturday evening so we met our dinner reservation in time. We are newlyweds, the hotel gave us a complimentary upgrade and cake for two on arrival in the room which was a lovely surprise!
from
Submitted on 20-06-2016
I have stayed at many Radisson hotels around the world and normally I am delighted with the quality of their hotels and the rooms. What disappointed us on this Wedding Anniversary trip to London was how ridiculously small the room and the bathroom was. To get to the other side of the bed you had to shuffle along the wall at the end of the bed. On a positive note the Hotel is in a good location and the breakfast was good.
from Bicester, United Kingdom
Submitted on 20-06-2016
Hotel experience was amazing the room and bathroom was very clean and very well laid out bed was very comfortable check in went very smoothly and I was given all the information about the hotel I needed
from Manchester
Submitted on 21-06-2016
This hotel is in a great location, with all landmarks nearby and lots of lovely restaurants, bars and shops within walking distance. On arrival the check in was swift, we arrived at 14:50 (10 minutes before official check in) and were advised to take a seat whilst they checked our room was ready. After 15 minutes watching others get their rooms, I asked and given keys straight away. The very small lift can be daunting so be aware. Our room was a good size and the bathroom small but adequate a... Read more
from Doha, Qatar
Submitted on 21-06-2016
Positive ....Location is perfect. Facade of hotel impressive (although steps into hotel to gain access). Stella. Negative....Deluxe room 3 nights Room 123 avoid access down a maze of corridors to a deadend. Opened door to find tired, dated, dusty and flithy room. Where's the bathroom? Oh, there it is hidden behind the door we've just come through, door opened inwardly ...on to toilet bowl. You'd have to be a have your legs either side of the toilet to use it! Bath with glass shower door, v... Read more
from Singapore
Submitted on 21-06-2016
I had booked 2 rooms for 2 nights initially (through a 3rd party booking site). My travel plans later changed and I made another booking to stay for another night. Hence I had 2 bookings, for 2 nights and for 1 night, but the dates run consecutively. At check-in, your staff said no problem and I will have uninterrupted stay for 3 nights. However on the 3rd day, after returning from the day's activities, our key cards did not work. I was told that it was an administrative process that the front ... Read more
from Colchester, United Kingdom
Submitted on 30-06-2016
The Radisson Edwardian Vanderbilt never stops amazing us, we have stayed here many times normally around this time of year as my wife plays in a Concert every year. We arrived early as we wanted to drop our bag off before rehearsals and our room was ready.tThe staff are so helpful at this hotel nothing is to much trouble. Worth every penny but the Radisson brand is fantastic in other parts of the world as well.
from Northern Ireland
Submitted on 30-06-2016
Radisson hotels are my hotels of choice. This was my first stay at Radisson Blu Vanderbilt and will certainly not be my last. Very convenient short tube ride from Victoria and Gatwick connection. Very warm welcome from Receptionist Julia and a free upgrade to Room 17 Business suite. This hotel has been converted from a terrace of beautiful period houses and rooms are well proportioned and retain period features. Comfortable bed and quality linens. Excellent breakfast with friendly service- Cecel... Read more
from Lincoln, United Kingdom
Submitted on 30-06-2016
I booked the room well in advance and we were given a pokey room on the ground floor. I don't think it had been used for a while as it was dusty and the bathroom was also dusty, the water in the toilet was brown no matter how many times it was flushed.. For the price it wasn't worth the money, I could have got cheaper in the area. The location is great.
from San Francisco, California
Submitted on 01-07-2016
This was a classic English hotel. The staff went out of their way to help accommodate us and the rooms, other than room 405, were fine. Room 405 was so small that it could not hold two people with two large suitcases! The hotel is located near numerous restaurants, museums, and is across the street from the Gloucester tube station. Breakfast in the hotel was lavish but expensive.
from
Submitted on 02-07-2016
I stayed at this hotel for 8 nights in June 2016. It is very conveniently located within a minutes walk of Gloucester Rd station and is serviced by the Piccadilly, Circle and District lines so it really is well connected. Catching the Heathrow Express to Paddington and then connecting via the Circle line to Gloucester Rd I was able to get from airport to hotel within a half hour. The staff are all incredibly friendly and I must make special note of the breakfast team who all remembered my nam... Read more
from
Submitted on 04-07-2016
Visited this hotel first in 2014 as it was my first time in London. It is the perfect location where it is just close enough to everything and it is in a beautiful area. Being from the US the narrow hallways and halls that lead to nothing are quite amusing in European hotels. This is just more added character that I have grown to love. The bar at the hotel is lovely with a wonderful bar staff as is the restaurant where I had breakfast for 2 weeks straight. A lovely place for anyone who is in the... Read more
from Kalmar, Sweden
Submitted on 04-07-2016
Friendly and very attentive staff, tu ou really couldn't ask for more. Cosy, spacious and clean room. Breakfast lavish and dinner delicious. Located very close to the underground and Piccadilly line from Heathrow. This will certainly be our choice next time visiting London!
from Caerphilly, United Kingdom
Submitted on 05-07-2016
Really comfortable, smart and highly prestigious hotel. Excellent customer service. Great food and bar. Great location for Natural Museum, Science Museum and V&A. A little further and you are in easy reach of Harrods.Highly recommended!!!!
from Adelaide, Australia
Submitted on 06-07-2016
The hotel was great for visiting London it was located with easy travel to all tourist attractions and both Heathrow and London City airports on the undeground/train services. The staff were very professional and extremely helpful. For example for an early departure they provided a breakfast 'doggy bag'. Not so good, I paid for a single room costing almost as much as my friends (all booked at the same time) in a double room. I entered my door to a narrow set of stairs up to another door to a roo... Read more
from London, United Kingdom
Submitted on 06-07-2016
The hotel is very close to Gloucester Road tube stop on the Circle/District lines in South Kensington. The rooms are much smaller than you would expect. Staff is excellent. The building is old, but well maintained.
from Kettering, United Kingdom
Submitted on 09-07-2016
Arrived early because my wife was in a meeting elsewhere in London. Charming and friendly receptionist explained that the room would not be ready for awhile and offered to provide me with a map and a recommendation for lunch. I know this area of London quite well so I politely declined but this was a nice gesture for her to make. I returned later and the room was ready...we had been upgraded to a King sized room. The hotel is a number of old town houses joined together and carefully renovated s... Read more
from Chesterfield
Submitted on 09-07-2016
This hotel is perfectly placed for a visit to the Natural History Museum and the surrounding area and just a few minutes away from the London Underground Gloucester Road station on the Piccadilly line. The hotel is quite large and some rooms have recently been refurbished. We decided on a luxury room and this included £15 credit at the bar and full breakfast for two. We had one of the new rooms and the decor was exactly to our taste i.e. Contemporary, spacious and well thought out. Just lacked ... Read more
from Denver, Colorado
Submitted on 10-07-2016
My recent stay with a group was wonderful. The staff was REALLY friendly and made us feel special. Martin, in the dining room was funny and a delight to have serve us. Jubbil (sp?) front desk equally friendly .Food was excellent, breakfast had a full selection of hot and cold food. Dinner was very good too. Close to the underground 2 mins walk! Nobody was 'stuck-up' like some of the hotels in London. Great service. Thank you!
from Suider Paarl, South Africa
Submitted on 11-07-2016
Needed up staying here by default due to overbooking at our first choice. Staff were excellent, nothing was too much trouble. The room we had was clean and tidy, but the bathroom was very small, but this is London. The breakfast selection was excellent and well presented.
from Bucks
Submitted on 11-07-2016
Stayed here for one night, in town on business. A beautiful location, ideally situated for South Ken shopping and nearby museums and Hyde Park. The staff were fantastic, although we did have to prompt our breakfast staff a couple of time to deliver tea and coffee. Also slightly surprised that the bar was shut when a group of us tried to go back there around 10.30 for a nightcap. I had a single room which was small without necessarily feeling cramped. It was outfitted very nicely and was very qui... Read more
from Breda, The Netherlands
Submitted on 12-07-2016
Near Hyde Park and right next to Imperial College, Natural History Museum and the Royal Albert Hall lies this beautiful and very comfortable hotel. Rooms maybe a bit on the small side, but excellent beds, great breakfast with fresh products, and great service. And I love the hallways. They keep going on forever and ever. They give the hotel a typical old English atmosphere.
from london, United Kingdom
Submitted on 12-07-2016
Pros: Location, Staff, Price, Internet, After checkout services Cons: Water of shower was a bit salty, carpet of room was old Overall i would recommend to anyone and everyone. The location alone is walking distance to all major london locations, shopping, food, etc.
from Burscough, United Kingdom
Submitted on 13-07-2016
Stayed here for 3 nights on business. Great location for tube services into central London with plenty to see and do in the immediate area. I love the traditional architecture of the building - even if that does mean some of the rooms are smaller than the modern equivalent. The hotel is full of character but the real stars are the staff. I received a warm welcome at reception and excellent service (and food) in restaurant. A few hours after checking out I realised I'd left some belongings in my ... Read more
from Redlands, California, United States
Submitted on 13-07-2016
Truly a horrible experience. The staff, service and value are truly underwhelming. The price is high, the level of customer service is well below what I'd expect at this price. Do not leave valuables in your room...they disappear. The rooms are tiny, the bathrooms smaller than a closet and the food is mediocre at best. Do yourself a favor, find a Crown Plaza property, they never disappoint. Raddison is forever off my stay-list. I'm happy to answer any questions about this property; feel free to ... Read more
from
Submitted on 13-07-2016
The Vanderbilt was just what we expected from Google searches, however the staff and location exceeded expectations. This hotel is professionally run and is close to all amenities, the Underground and a range of restaurants and pubs to suit all tastes. Despite my best efforts we were unable to get into our room early, but there was no problem storing our luggage for the duration. On return we were taken up through the little historical hallway to what was a small room (by Aus standards) but w... Read more
from Oxford, United Kingdom
Submitted on 15-07-2016
Our party of 12 stayed for 2 days and used the Vanderbilt Room for our meeting. The meeting room is ornate with wood panelling, but has good WiFi and av systems as you would expect. The restaurant food is good and service is friendly but can be slow if busy. Rooms are a bit small but well equipped and clean. The hotel is very convenient to Gloucester Road tube station which connects directly to heathrow.
from
Submitted on 15-07-2016
Pity really, but it's starting to show the little signs of age. Passageway floors have a distinct lean, walls in room aren't square and bathroom fittings are semi functional- shower temperature intermittent/ shaving mirror loose. Breakfast was the standard offering, and was quite ok. Bed comfy and noise level low. Location is good, near tube. Staff helpful.
from Wyoming
Submitted on 17-07-2016
Nice hotel in retrofitted terraced housing (row houses) with convenient location to tube stop (Gloucester Road), museums (Natural History, V&A, Science), and restaurants/shopping of South Kennsington. Good service but small rooms with awkward bathrooms. There are many individual staircases making two rooms for a family difficult. Breakfast was great.
from Toronto
Submitted on 17-07-2016
I had some concerns after reading reviews here but I I was very pleased with this hotel. Stayed 6 nights last week. It is located in a nice area easily accessible to the underground for any West End activities and close to two museums locally. Arrived in the early morning and the front desk worked to get me into a room early and they delivered. I asked if there were any larger rooms and they said it was already assigned. The front desk staff are very friendly and accommodating. In fact they ask... Read more
from Atlanta, United States
Submitted on 17-07-2016
The hotel's location at the intersection of Gloucester Road and Cromwell Road is a useful spot if you're using public transportation and want to take the Underground's Piccadilly Line directly to the hotel. I'd returned to this hotel from earlier visits only to be "upgraded" to a dark room with a very small window overlooking machinery on the ground floor that ultimately became depressing. Couldn't get cold water out of the sink, only warm or hot. Refrigerator created heat, not cold. Had to chas... Read more
from United Kingdom
Submitted on 19-07-2016
Stayed there with my family. The restaurant food was delicious. Location was perfect, so close to Gloucester Road Tube Station. Will definately choose this hotel next time we visit London we all loved it.
from Copenhagen, Denmark
Submitted on 19-07-2016
Hotel offers good value for money. Great service and great breakfast. Very close to tube station with 3 lines which made it very easy getting around almost anywhere you would like to go. The hotel is a bit of a maze but rooms are nice and very clean.
from Alexandria, Virginia
Submitted on 20-07-2016
Where do I begin? My wife dropped off her luggage (we travelled separately) and had time to kill before she met me at the train station. She asked for a market to go to and gave specific details about the kinds of places she liked. The front desk person sent her to a horrible place in a sketchy neighborhood. She mentioned that her wife would be joining her later. He kept referring to us as "sisters." She corrected him and went to the sketchy market. When we both arrived together later, I got... Read more
from Milford, Connecticut
Submitted on 21-07-2016
I stayed here as part of a group trip with Smithsonian Journeys. Our group consisted largely of older people, some with disabilities. While the rooms were clean and comfortable, the bathrooms are definitely not for those with mobility issues. To get in and out of the tub, I sometimes had to step on the toilet seat. The tub is very high and narrow. Because the hotel is a merging of several townhouses, it is sometimes confusing just trying to find your room. The lifts were small - two people and... Read more
from
Submitted on 21-07-2016
Great hotel, Friendly staff Rooms are equipped with highest standard Breakfast is very pleasant as you have a wide range of food, snacks, fruits, cereals, Great location; 5 minutes walk to tube station
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