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Park Grand Paddington Court

London All Airports, England, United Kingdom (LON)

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Based on 600 reviews
Room & Rates
Deluxe Single Room

Deluxe Single Room

1 Twin Bed
65-sq-foot (6-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room

Deluxe Double Room

1 Full Bed
140-sq-foot (13-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Double Room

Club Double Room

1 Queen Bed
161-sq-foot (15-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Twin Room

Club Twin Room

2 Twin Beds
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
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Superior Studio, 1 Double or 2 Single Beds

1 Full Bed and 2 Twin Beds
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
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Junior Suite

Junior Suite

1 Full Bed and 1 Full Sofa Bed
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Double Room (Compact)

Double Room (Compact)

1 Full Bed
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Triple Room

Triple Room

1 Full Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Twin Room

Deluxe Twin Room

2 Twin Beds
140-sq-foot (13-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Park Grand Paddington Court
27 Devonshire Terrace Paddington, London, United Kingdom W2 3DP

Rooms
Make yourself at home in one of the 200 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and dry cleaning/laundry services.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 600 reviews
from Haarlem, The Netherlands
Submitted on 24-05-2016
A nice clean room with good beds. My daughter was very happy that she did not have to sleep on a couch. Nice service with phone with special options, newspaper etc. Good shower, only the space into the shower was a bit limited.
from Glasgow, United Kingdom
Submitted on 24-05-2016
I need to start this review with a bit of a negative but overall the experience was positive. I had been using various hotel booking search engines and watching the costs of late availability for a hotel in the Paddington area for 3 nights for a visit with my wife to London. I had originally booked a Deluxe Double room at the sister hotel to this one about 100 yards along the road, when we arrived the receptionist advised that due to boiler problems we were to be relocated to the sister hotel a... Read more
from
Submitted on 25-05-2016
Thanks to Sakina she is one of the best staff in hotel and such a friendly and helpful person -always talks with smile on her face and she helped us when we were asking for the locations around the hotel - and the rest of staff can't complaint about them as they were helpful and hotel location is great and we really enjoyed stayin here and the cleaners were cleaning the room so good and we didn't have any issue with that
from
Submitted on 25-05-2016
I had a great time at the hotel. The hotel receptionist Sakina was so helpful. This is my fourth time in this hotel and I will be coming again in the future for sure ... I highly recommend this hotel. It is like a five start hotel!!! The breakfast is very tasty!!
from New York
Submitted on 26-05-2016
Our recent stay at the Park Grand Paddington Court was most Delightful! Truly appreciated the upgraded room and could not imagine a smaller one. The room was lovely and comfortable & perfect for our needs. The Desk Staff especially the woman who checked us in (cant remember her name) was very welcoming & delightful! Always a smile! The use of the phone was a Fabulous 'perk' especially for those of use that do not have international phones yet. The atmosphere and staff were lovely & we we... Read more
from
Submitted on 04-06-2016
Clean room with all the necessities but very small and lack of further facilities. Probably would try elsewhere when visiting London as nothing wow'ed us. Staff were welcoming but acted as though they wanted tipping for everything they did.
from
Submitted on 04-06-2016
Reception wonderful cooperated Mai and private dealings SAKINA fabulous Recommend to come to the hotel Thank SAKINA The hotel is great and the shape of the hotel is excellent and in the hotel safe, can you put your passport in it...........
from
Submitted on 05-06-2016
Very friendly staff ,Miss SAKINA was gracious and provided good service and always feel welcome that's why i return ,Great and lovely location near tube station the room was clean the bed was comfortable ,Shopping and restaurants very conveniently nearby.
from Riffa,Bahrain
Submitted on 05-06-2016
Just a 7 minute walk from Paddington Station conveniently located in the centre of London, which is all what I needed. I got upgraded to a club room which was spacious and contained a small kitchenette with all of the amenities provided. Staff were helpful and extremely responsive, bed was comfortable and I had a very good night sleep before catching my flight the next day, since the rooms were set in a quiet building. The only draw back, was the breakfast which was very basic and did not conta... Read more
from
Submitted on 06-06-2016
I was sent here by a sister property. The check-in staff (Monica and Lisa?) were super friendly and very helpful. I was offered complimentary breakfast but the restaurant was too crowded and the servers were slow to seat people. in that area, why not walk out and discover some of the best eateries? I was allowed early checkin and while the room was small...very small... The bathroom was super modern with floor heating, the air con worked, the shower had good pressure even if it was small and the... Read more
from
Submitted on 18-06-2016
Hotel was excellent, the rooms were beatiful and the hotel hostess to checked us in her name Sakina, she is so nice and helpful. She provided us with amazing serviceschecking in and out and answered to all of our requirements she was amazing. I recomend this hotel to any one going to the uk. Ask for Sakina when you get there
from Moscow, Russia
Submitted on 19-06-2016
Very good location, diligent and friendly staff, clean rooms, the hotel offers to its guests a basic smart phone with free 3G internet, so you can use Google Maps and guides pre-installed. I would agree to some comments I have seen about the noise, e.g. I could hear somebody's alarm-clock set for 6:00 am every day, not to say about children crying/laughing. I would avoid LG floor rooms -- although they seem to have all modern amenities, they lack natural lighting, smelly, humidity is very high, ... Read more
from Birmingham
Submitted on 19-06-2016
We stayed overnight at this hotel and we found check-in very easy and informative and the receptionists were accommodating at all times. We stayed in a club room which was very modern and comfortable. We had zero view but we didnt mind as just needed something peaceful to lay our head at night! We went for breakfast which had all different types of food you could want, english, continental and healthier things such as fruit etc. We went at around 830am and it was very busy and cramped and altho... Read more
from Sweden
Submitted on 20-06-2016
Great service and breakfast. Rooms are a little small, but still great. Ok location, but a bit far away from oxford street if you decide to walk. Ok restaurants in the area, but also a lot of fast food. The hotel overall is very good.
from Boston, Massachusetts
Submitted on 22-06-2016
The location was great for walking tours of London and Paddington Station for access to Heathrow. The room was clean and well appointed. The price was unbelievable for a London hotel! Will definitely stay here again.
from
Submitted on 27-06-2016
The hotel is clean, the food is decent, but the main building is separate from the building with the so called apartments(one bed next to a small kitchenette). I received a room accros the street and the options they showed me as available in the main building were quite bad (no windows). Finally I accepted the small apartment across the street and I was happy with it. Decent bed, heating in place and silence. However, more than 2 days would be a problem, especially if the room is used in double... Read more
from Carlisle, United Kingdom
Submitted on 28-06-2016
I have to admit to being surprised at the size of the single room I was allocated. I know many single hotel rooms in London are small but this still takes me by surprise every time! However, in using the room it may have been small but was perfectly formed and had mostly what you need for a business trip. Plenty of power sockets, reliable wifi, good shower and a comfortable bed. A nice touch was the bottled water in the room. The only drawback was there really wasn't enough space to work in th... Read more
from Dublin, Dublin, Ireland
Submitted on 29-06-2016
I had occasion to travel to London for business. We decided we wanted to be based near Paddington mainline station as it really suited? Picking a hotel in this area is difficult as there are many to choose from and a very wide variety of prices. We picked this hotel for location, nice pictures of the albeit small rooms and a fair price compared to other hotels in the area. We asked for an early checkin as we were flying overnight and we were accommodated at 7.00am for checkin to both rooms. ... Read more
from Arbroath, United Kingdom
Submitted on 29-06-2016
We stayed here in June for 5 days . We were actually moved to this hotel as there had been a problem with our original booking at there sister hotel in Kensington. At first i wasn't happy with with being moved but we had originally booked room only so for the inconvenience they included breakfast for the five days we were there. This hotel is close to Paddington and Lancaster Gate tube stations so getting around was fine. The hotel was very clean throughout , staff were very friendly and bre... Read more
from Charlotte, NC
Submitted on 03-07-2016
My wife, 2 daughters (16 & 12) and I recently returned from a 9 night stay at the Park Grand Paddington Court. Our original booking (via American Airlines Vacations) was for (2) deluxe double rooms but at some point I decided what I would've preferred was (1) deluxe double and one deluxe twin and if connecting rooms were possible even better. With that in mind I contacted the hotel directly via email and through a number of communications got the arrangement I was hoping for (I had to pay for ... Read more
from
Submitted on 03-07-2016
The location was in a pretty quiet side of London with small stores very close by. The tube stations were about a 5 min or so walking distance. The rooms and beds were way too small compared to the pictures on the website and the rooms weren't so clean at all. We stayed here for 5 days and they didn't really clean the rooms very well either. It was my first time in London and If I had known, I wish we could've stayed in a much better cleaner comfortable place. Quite dissatisfied.
from New York City, New York
Submitted on 04-07-2016
The room was small but overall pretty decent. It was very clean and everything seemed to be pretty new and in good condition. The hotel service was friendly. The only issue we had was that the day before our reservation, we got a cryptic email saying our credit card information was encrypted and we needed to supply another credit card or our reservation would be cancelled. This seems like poor service to me especially since we were travelling around. What if by chance we didn't have Internet ac... Read more
from newport
Submitted on 04-07-2016
Just returned from one night at this hotel with my son. We went for a concert in Hyde Park ( Carole King and Don Henley--BRILLIANT !!) When we got to our room it hadn't been prepared so went back to reception to ask for a different room which was ready for occupation. There had been a glitch in the new computer system ( we all know about these !) and the room was showing as incorrectly being ready. The lovely lady in charge of reception changed our room and as an apology added complementary full... Read more
from Leeds, United Kingdom
Submitted on 11-07-2016
We booked here via booking.com. Granted on a busy weekend in London the price for the room was competitive in a very good location, but there was definite room for improvement. I found the check in experience to be inefficient, slow and tedious. Having I paid in full for the room in advance, it could be more streamlined and did not need to be so intrusive (e.g being asked for photo ID and an imprint of my credit card). We were shown to our room across the road in a "suite" building (not the mai... Read more
from Dallas, Texas
Submitted on 11-07-2016
We were originally booked to stay at a sister property down the street. When we arrived there had been a maintenance issue resulting in no hot water. As a result they moved us to Paddington Court Suites. They upgraded our room and gave us free breakfast for the week. We could not have asked for better service! It is a great boutique hotel. Each room has its own separate little hallway entry. The Jr Suite easily accommodated myself and my two adult children. It was like a small apartment. We had... Read more
from London, United Kingdom
Submitted on 11-07-2016
Having booked a very special, luxury weekend trip for our Wedding Anniversary and a Birthday with fine dining and a concert we booked a hotel to match. However, on arrival at our chosen hotel (Grand Royal Hyde Park) we were told that we had to change hotel due to a hot water problem. We were moved to the Park Grand and from then it went from bad to worse. Reception was bedlam with customers with problems and complaints and when we finally got to our room it was small, overheated and suited more... Read more
from
Submitted on 11-07-2016
We booked a Club Double room for one night stay. we wanted to be stay near Hyde park to go see Stevie Wonder. This hotel is a brilliant central location for all your needs . Paddington station literally a few minutes walk away, Hyde park walkable but we were lazy & jumped in a cab which cost £6. The room are very well equipped with tea & coffee making facilities and the bed is lush. A great night sleep was had. The shower room although teeny tiny is fitted with high end fittings and does the j... Read more
from MUMBAI
Submitted on 11-07-2016
I am posting this on behalf of my dad, who stayed here. This hotel is located right around the corner of it's sister property 'Park Grand Lancaster Gate'. The rooms were nice and plush (he had booked a club room). It's almost identical to the rooms at the other Park Grand, which is a good thing. The staff was friendly and always there to assist you. It seems both the properties have chosen their staff with great care and attention, which makes for a great stay. It's located close to both, Padd... Read more
from
Submitted on 11-07-2016
Stayed here for one night in room 123. We arrived on Sunday afternoon around 3 and reception was very busy, we had to wait a while to check in. When we did get checked in we were shown across the road by a porter to a room which was still being cleaned. The staff very quickly resolved the situation by showing us to another room in the main building. The hotel is modern with stylish furniture and very clean, including the rooms. However, the main problem we had was the size of the room and b... Read more
from Doha, Qatar
Submitted on 13-07-2016
I stayed here for an overnight as I passed through London on my way to Scotland. The location is very good - only 3 minutes from Paddington Station and lots of good restaurant and pubs in the vicinity too. The room was very compact which was fine for me as a solo traveller - if there was another person there, and more luggage it would have been uncomfortable.
from Grimsby, United Kingdom
Submitted on 13-07-2016
I constantly hear the comments of London hotel rooms being 'small'. Most hotel rooms are, unless you pay £500 per night at the Ritz, you are going to be in a small room, but I don't stay there all day, it's just a night-time thing! The Park Grand is centrally situated for Lancaster Gate tube, about 10 mins walk at leisurely pace (and if you can get past the Swan pub!) Also central for events in Hyde Park. We used this hotel to go to the Hampton Court Flower show, a journey by tube to Waterlo... Read more
from
Submitted on 14-07-2016
My girlfriend & I booked this hotel for 2 nights over a weekend as we were attending a concert at Hyde Park and had read that Park Grand Paddington was nearby. The hotel is literally a stones throw away from the park. The hotel is very clean with a really modern reception & rooms. We were in a club room which had all amenities; fridge, microwave, tv, tea & coffee facilities etc. The bathroom was also very nice with a big rainforest shower, toilet, sink & shaving kit, dental kit, shower cap etc.... Read more
from
Submitted on 15-07-2016
Spent five nights here, hotel clean, convenient and for a London hotel reasonably large. Comfortable bed, we got a deal at an extremely good rate and included breakfast, Paddington is well serviced by underground buses and some good pubs and restaurants within walking distance. Happy to return to hotel and general area.
from New York City, New York
Submitted on 15-07-2016
It's hard to find space in London on a moment's notice ... especially for a family of 5. We had a clunker AirBnB that we could not tolerate ... after tramping around for something affordable ... we finally landed at Park Grand Paddington Court. The staff were exceptional in getting us into comfortable rooms, quickly and at a decent price. Original accommodations were good for the first night ... the day manager Lisette and the night manager Michael outdid themselves to get us into the perfec... Read more
from
Submitted on 15-07-2016
We only stayed for one night in a compact double The room was really small which was fine but the bed was ridiculous . I hardly slept - this bed is not suited to more than one person . My husband is 6ft 2 and slim and I'm 5ft 2 and small too - prob a 3/4 bed Apart from that - the hotel was spot on and great location
from Wakefield, United Kingdom
Submitted on 20-07-2016
Staff were very welcoming, and my partner had told them it was my birthday and the staff had wrote me a lovely card and also placed a piece of birthday cake on the bed. I thought it was an extremely thoughtful gesture. The property was perfectly placed and it was a lovely walk through the park. Stayed in a fair few hotels in London but for a good nights sleep in comfort, I would most certainly recommend staying here.
from
Submitted on 20-07-2016
Rooms are clean and spacious enough. Stayed in a double bed room on the ground floor during one of the hottest July's and the windows were painted shut! The place is a bit if a maze. I have stayed in the main building but have also been taken out and directed to a building half way up the street. They must own several buildings on the street and have converted them. Biggest draw is free WiFi in rooms. When I first stayed their Internet was around 40mb but since it averages out around 4 to... Read more
from Mountain View, California
Submitted on 21-07-2016
The rooms are tiny, somewhat like a business hotel in Japan. They seem nice enough inside, but with some minor problems and inconveniences. From the street view, the hotel appears to be made out of what used to be several adjacent row houses. The hotel has a labyrinthian character, with many short hallways and staircases with no discernible pattern. The strange layout can make it challenging to find a room. Some rooms are not accessible via the elevator due to stairs. The floor of my room ... Read more
from Switzerland
Submitted on 22-07-2016
Helpful staff, the room was a little tight (both of them, due to the kids being in the room next door). Perhaps a little overpriced for what you get. But this is London afterall. Decent breakfast. We stayed two nights and had easy access to Padington station / tube.
from Israel
Submitted on 23-07-2016
Great location - just by Paddington station. Stayed in a Club room, wich is larger than a standard room, and it was OK. Very friendly and helpful staff. Room was comfortable and clean. Quiet room, even tough we were just by an elevator. No outside noise at all. Good free WIFI.
from Bangalore
Submitted on 23-07-2016
Nice place. The room was small but that was expected. The bathroom was clean but had a design problem where the toilet seat blocks the entry to the shower area. Staff are very friendly. Had a nice TV. The common lobby area in the first floor always had some distinctive foul smell but that didn't affect the experience inside the room. Would be an even better place if the lobby area smelled better and if the bathroom was better designed.
from
Submitted on 24-07-2016
Park Grand PADDINGTON court is one of the best hotels. My room was good and clean, also the staff was really friendly and helpful, especially SAKINA. I recommend it for people who looking for an amazing hotel with friendly staff, and good location
from
Submitted on 26-07-2016
The hotel is in a very good location near Padddington station ,near the central line and 3 min walk from Hyde park. Room was new with Wi-FI .Micro and and Hotel mobile phone with free Iernet acsess across town Very Good servise - Alex from the front desk gave us grate support
from Provo, Utah
Submitted on 26-07-2016
We understand that this hotel was recently renovated, and it really shows. Comfortable beds (twins were a tad narrow, but acceptable). Clean rooms with a great shower and fabulous air conditioning. Excellent service. The staff went out of their way to be polite, helpful, and accommodating. It is clear that they are being well trained and managed. Food was excellent with a variety of items typical of a British breakfast. Staying here was a pleasant experience. It is fairly close to Padding... Read more
from Barcelona, Spain
Submitted on 26-07-2016
Rooms are modern but in an old building and somehow limited in size. Said this, everything else was very good and confortable. It was the first time I had a smartphone as free gadget with the room, that we took in our daily wanderings. And great service from the reception staff like Roberta, Erika and the other colleagues, (¡Muchas gracias Roberta!). Having Hyde Park at a short stroll and subway stations from several lines nearby (not to mention Paddington), also add to the confort in this hote... Read more
from
Submitted on 26-07-2016
Great hotel with helpful friendly staff. Stayed in a triple room for 2 nights. Location is brilliant and close to Paddington station. Spotlessly clean and comfy well decorated rooms. complimentary drinks, fruit and wine- Lovely touches. Also a complimentary phone to use for the stay and we were able To take it out for Google maps- free uk phone calls and unlimited internet. Breakfast was lovely too Would definitely recommend this hotel And stay there again myself.
from Montreal, Canada
Submitted on 27-07-2016
Problems with the AC led the hotel to change our room - without a hitch or problem on their part. They apologized, left us a fruit plate, offered a bottle of wine, and was ever so gallant in taking care of us. The smoothness of the hotel staff makes it clear they are trained well in customer service. The rooms, albeit small as are most hotel rooms in London, are very clean and well taken care of. Location is perfect - a short 5 minute walk from Paddington Station and from Hyde Park, and in a qu... Read more
from limassol
Submitted on 29-07-2016
When upon arrival the porter told us he would be leading us to our rooms in the basement, I asked whether there would be any windows, which is very important to me. He said "well, yes of course. Good thing is the rooms in the basement are much bigger than the other ones!". When both my cvolleague and I arrived to our rooms, we really wondered what the rest of the rooms looked like! I have never stayed in smaller rooms, and we both kept bumping into furniture on our way in and out. Mind you, the ... Read more
from Worcester, United Kingdom
Submitted on 30-07-2016
I stayed at this hotel with a colleague for 5 days whilst working at the courts in the strand . The hotel staff could not have been more helpful , from the lovely boys at the door and in reception where nothing was too much trouble ! To the restaurant staff at breakfast who even remembered that we had decaf tea and coffee each morning !! The reception staff were brilliant sorting out our transport each day and always smiling and polite . The only slight negative for me was the size of my room ,... Read more
from
Submitted on 05-08-2016
I stayed in a deluxe double room which was very compact but I guess that's London. Fridge and microwave and cutlery so could have some food in the room. Bed was small but comfortable enough, nice but compact bathroom. The air conditioning even on low was gale force winds level which meant I was either freezing or boiling. I was very sick during my stay and this did not help me to improve. There was a questionable stain on the bedhead which well it looked like the aftermath of a couple's nigh... Read more
from Fremont, California
Submitted on 05-08-2016
We stayed at this hotel for 3 nights (compact double room). Yes the room is small, as expected but it was still quite comfortable for us and was very clean. There are several shops and restaurants nearby which was very convenient. The location was awesome - very close to Paddington station and an easy walking distance from the Big Bus Tour stop as well. Overall had a very pleasant stay at this hotel.
from
Submitted on 05-08-2016
What a pleasure it was staying at this hotel clean very comfortable staff exceptionally polite and helpful close to tube station enjoyed so much going back in September the breakfast was excellent special mention for the club rooms worth the upgrade
from Sydney, Australia
Submitted on 05-08-2016
We only had one night, but the hotel is clean and central to what we had to do in London. We had a first floor room, so no lift but the staff assisted us. The hotel had been renovated recently and very comfortable. We didn't have any food or drink but there is a bar and breakfast is available for 15 quid. We arrived early and luggage storage is available. Staff were very friendly.
from
Submitted on 07-08-2016
Warm welcome, staff efficient and helpful. Nice, comfortable, and clean room. Good location, Heathrow express and tube. Tasty light dinner. Close to restaurants. The staff recommendations were good. All together, highly recommended!
from Saudi Arabia
Submitted on 11-08-2016
I stayed here for few night I came to see the game and to see some friends. Hotel is very nice almost new. Staff is very good and professional especially Mr Alex which help me with the tickets for the game and with direction to there. Next time come here!!
from Pepperell, Massachusetts
Submitted on 12-08-2016
We had a great experience at Grand Park Paddington. We booked a mini Suite and appreciated the cleanliness and size of our room and the air conditioning during the warm weather. On 3 occasions we called the desk with requests and the staff responded each time within minutes. The location is excellent for visitors since it is just down the road from Paddington Station and a quick walk to Lancaster Gate tube and bus stops. We would definitely consider booking here again next trip to London.
from
Submitted on 13-08-2016
I originally booked to stay at the sister hotel Park Grand Kensington, however due to maintenence issues, was relocated to this hotel. Although location wise this was slightly inconvenient, the hotel was lovely. Very clean and tidy and the staff couldn't have been more accommodating. Everything I needed, they were there with a speedy solution. One member of staff also remembered my breakfast order after the first day and I was offered it immediately upon arrival for breakfast every other mornin... Read more
from
Submitted on 14-08-2016
I booked this hotel last minute as I wanted to take my daughter for her first visit to london. Upon arrival at the hotel we were greeted pleasantly by the staff. Check-in took moments and we were shown to our room by Nico who gave us a little information about the room before leaving us alone. The room was beautiful spotlessly clean and with complimentary tea and coffee and biscuits, wine, fruit, water and also soft drink in the little fridge. Waterfall shower and underfloor heating in the bathr... Read more
from Derbyshire
Submitted on 14-08-2016
We stayed one night while visiting London. The hotel is near to Paddington station and Hyde Park both 5 minutes away ( in opposite directions) . But don't be confused as there is another hotel called Hotel Paddington in very close proximity. On arrival at reception we met staff who were very welcoming and polite. The porter helped us to our room and explained the facilities in the room very well including the air con and underfloor heating in the bathroom and the complimentary phone to use ... Read more
from durham
Submitted on 14-08-2016
Perfect location and perfect hotel , nice to see the staff going the extra mile , we have used this hotel twice this year and will be using it again when returning to London , any one wanting a first class hotel with nice staff and a good location than I would definitely give this hotel 10/10
from
Submitted on 16-08-2016
Very good location, nice room and equally important: as advertised except that we were in a building across the street. Not that it mattered, but it was a bit of a surprise. Extremely friendly, nice and service minded staff. Outstanding breakfast, well worth money spent.
from Luxembourg City, Luxembourg
Submitted on 17-08-2016
The Park Grand is a great location from which to visit all the London tourist attractions. The staff are attentive, helpful and efficient. The rooms are well appointed, beds comfortable, great towels and very good internet. We visit London regularly and always stay at the Park Grand. It is a quiet location with some great restaurants and pubs a short walk from the hotel. We highly recommend the Park Grand.
from Kirkcaldy, United Kingdom
Submitted on 18-08-2016
Just back from a long weekend in London staying at the Park Grand. Its true that the rooms are on the small side but they are clean, modern and very comfortable and it makes a great base for sightseeing etc. Staff were polite and welcoming what more can you ask for.
from Malaysia
Submitted on 06-09-2016
Spent about 13 days in a row at this hotel and return for another 9 days, 21 days in total. This has been the overall best hotel in terms of service provided and the property amongst the sister hotels that I have stayed. My utmost appreciation and gratefulness to Mr Valent who has been CONSISTENTLY professional, attentive, diligent, customer oriented and helpful without fail ensuring the room assigned are functional and other requests are promptly looked into and resolved. What i valued most is... Read more
from Clitheroe, United Kingdom
Submitted on 07-09-2016
My room was very small with almost no floor space, it was very diificult to walk around the bed. Luckily I had a "double room" for single occupancy. Nowhere to open a suitcase. The room itself was finished to a high standard and was clean and comfortable, if a bit cramped The location was good but the price was high
from Racine, Wisconsin
Submitted on 07-09-2016
We were two couples needing two rooms. It was convenient because we could take the Heathrow Express to Paddington Station and schlepp our luggage to the hotel, which was about 5 blocks away. The rooms are very small, but clean and functional. Considering it had the lowest prices that I could find in the area I was very happy. Especially nice was that each room came with a complimentary smart phone with international calling. So we could call home ... something we couldn't manage to do with ou... Read more
from Paulton, England, United Kingdom
Submitted on 09-09-2016
For me on my own on a business trip the hotel was fine and a convenient location. But it did seem a but expensive. For a couple on holiday I would rate it higher. The room was on the small side - I'd say compact rather than small. Just the boutiqueness was a bit wasted on me. Staff were really attentive. The rooms are split between buildings so you may have to cross the road for breakfast - I wonder if the staff would be on hand with umbrellas if needed?
from
Submitted on 09-09-2016
Alex, Jana and Michael, welcomed us and made us feel right at home. Found in our room a plate of fresh fruit and a bottle of wine, which was a great start to a very pleasant six day stay. All of the hotel staff were most friendly and couldn't do enough for us. The breakfast was substantial with a huge choice of hot/cold food, including fresh fruit and cold meats. Comfy beds, whiter than white towels changed daily; the perfect location for any visitor to London and we highly recommend this hotel ... Read more
from mikki6416 - Stevenage, Herts
Submitted on 11-09-2016
I stayed here for one night in April 2016 with my husband. I would say this is a boutique hotel mainly suitable for adults. The rooms are compact BUT they don't feel small, well not if you're out in London all day and just need somewhere to sleep. They are well designed too with good lighting. Good points: - Clean - Modern - Good decor - Good location - Polite staff - Lovely breakfast Could be better: - Service at reception was a little slow although they were busy when we were there. It would... Read more
from
Submitted on 12-09-2016
The location is great. The neighborhood is quiеt and pleasant, very close to underground and bus stations, 5 mins from Hyde park. If you have the opportunity for whole day walking, you can easy reach many sights on foot. The rooms are small, clean and comfortable. The staff is very polite, especially Zdravko - he is very positive and always ready to support. He helped a lot to arrange many of the details regarding the traveling and our stay in the hotel.
from
Submitted on 12-09-2016
This is my second time staying at the Grand Park and this visit was just as lovely if not better than my first stay. The staff make you feel very welcome and although the front desk seems to always be super busy they never look stressed or cranky. Door men wonderful with luggage and helping with taxis. We stayed in the club room which an added bonus (we only booked for standard twin). Perfect location for site seeing. Tube station not too far from hotel. Not much the way of cafes in the paddingt... Read more
from Tel-Aviv
Submitted on 12-09-2016
We've been to this hotel for a week in August with a 2 years old. We've taken the Club Double Room. The room was great, with a lot of space, modern design, very clean and pleasent. There was a small kitchen well equipped, more than just a coffee and tea kit, which helped us a lot. Breakfast was great and the staff at the dinning room was really great and thoughtfull for our needs with the child. The reception staff was very helpfull before and during our stay, and we did have some requests for t... Read more
from Reading, United Kingdom
Submitted on 13-09-2016
Hi Our stay was just fine and the staff are absolutely lovely and very helpful, but I did learn something from this booking. The room at the Park Grand was really small ... nothing wrong with it, nicely furnished, modern and clean, with a comfortable bed and a great shower, but I have had a bigger double bedroom on a ferry. The bed was bounded on 3 sides by the walls.. apart from a small gap at the end of the bed that you may be able to squeeze your luggage into if it is narrow enough. I ... Read more
from
Submitted on 14-09-2016
The hotel is quite good location, close to Paddington Station, with some restaurants around. Room very clean, a bit small. The shower, though, very weak , can be improved. But otherwise value for money ok.
from Lebanon
Submitted on 14-09-2016
Great service, very friendly and helpful staff. Perfect location, close to underground, good breakfast options. Deluxe double room was too small, it barely fit 2 people. We upgraded to the club room which was much better.
from
Submitted on 15-09-2016
I stayed in Park Grand Paddington group many times, i was very satisfied with hotel staff, cleaning and hotel location. Special thanks to Mr Valent, Ms Corina and Ms Sara and all reception and concierge team for their great service and assistance to me and my colleagues during our stay..
from Canada
Submitted on 16-09-2016
I've had some bad experiences at hotels in London who claim to provide a 4 star experience but don't. Park Grand Paddington Court, however, delivered. I arrived around 10am, so I wasn't able to access my room just yet, but they still completed my check in and securely stowed my luggage so I could go about my business. When I returned later that afternoon I was promptly given my key and shown to my room by a member of staff who showed me all the bells and whistles, like the complimentary mobile t... Read more
from Claremorris, Ireland
Submitted on 16-09-2016
Good location and price was reasonable. Breakfast is not very well organised, the room was very small. If you are just staying a night or two this hotel maybe good for what you are looking for, for longer stays the room size may put you off.
from Lincoln, United Kingdom
Submitted on 18-09-2016
There's many hotels in the Paddington area that are redesigned Georgian terrace buildings.This is a typical hotel in this area.It's in a great location near Paddington station and trains to Heathrow, and the Underground.Which allows me to enjoy London before I travel.Though travelling on the Bakerloo line is still horrible. My room was on the ground floor just behind the bar and next to a lift and toilets, so I was worried I might be kept awake at night gladly I wasn't disturbed once and slept ... Read more
from Indianapolis, Indiana
Submitted on 18-09-2016
This hotel was in a great location, about 5 minute to paddington station. I stayed in a single room so the space was small, but expected. All amenities were very nice and the staff were all very helpful. The hotel was very clean and I always felt safe. It's located within a 10-15 minute walk to Kensington Palace and Gardens which is very peaceful and quiet. You can also walk a different direction and find plenty of options for quick food and drink options. I would recommend to a friend and stay ... Read more
from Brisbane, Queensland, Australia
Submitted on 19-09-2016
We've stayed in a number of similar places in London and this is the same in terms of smallness of rooms etc. It did have the advantage of concierges to carry our luggage which is always helpful. about 700m from Paddington tube and rail station so convenient for Heathrow express. 12 pm check out is handy.
from Odense, Denmark
Submitted on 19-09-2016
Great hotel. 5 minute walk to Paddington Station and also a 5 minute walk to Hyde Park. Nice and clean hotel. Room small but okay. Great breakfast. Friendly and helpful staff. Very nice bathroom and clean towels every day. World certainly recommend it to anyone travelling to London and would stay there again myself.
from
Submitted on 19-09-2016
i'll be back for very smiley staff (mostly trainee) - great b.fast- great waiters - small room- great location i'm sure during my next trip to london will stay again bu i wish to have a larger room next time
from Clonmel, Ireland
Submitted on 21-09-2016
My wife and I stayed at this hotel for our wedding anniversary. It was a special occasion and we were delighted to be upgraded to a Club Room and to be welcomed with a bottle of wine. We enjoyed our stay very much and found the location most convenient. The staff were very friendly and helpful. We would be happy to stay in this hotel again and to recommend it to our friends.
from Riyadh, Saudi Arabia
Submitted on 25-09-2016
Nice but not the best location, 5 mins from Paddington station. 5 mins from Hyde Park. The best thing is if you're going to Heathrow via Heathrow express the station is near. A great thing that they provide the guests with a mobile phone with free calls and unlimited internet "free of charge". Very tiny room and bed, it wasn't a good sleep for two persons. Not enough space to put the luggage. Very small shower for a big guy like me, I had to squeeze in and out!
from Denmark
Submitted on 25-09-2016
Returned to this hotel after a few years. Last time was a disaster, but I must say that Prak Grand Paddington Court has "upped their game"...and we'll be back in the future. We had made reservations for Club Twin rooms, and it paid of to spend the extra money if you want a bit more space. The rooms were very clean and great service from staff. The hotel is situated in walking distance from Marple Arch/Oxford Street (about 15 min.), Hyde Park (3 min) and Notting Hill (about 20 min). Hop-on-Hop-... Read more
from Adelaide, Australia
Submitted on 25-09-2016
We arrived at this hotel late at night after 20 hours in a plane, tired and needing a bed. When we asked to check in the person on reception informed us that due to maintenance problems our room was not available but he would give us a room in the basement. When we protested he insisted there was no option and we would not get any discount for the inconvenience, however he later relented and offered us free breakfast for the next morning. We were too tired to priotest anymore so made our way ... Read more
from London, United Kingdom
Submitted on 27-09-2016
Lovely modern hotel in a great part of London. Only minutes away from Hyde Park, Ideal for business or pleasure. The hotel was very clean and the staff helped with my every need. Would 100% recommend the Park Grand Paddington.
from Goa, India
Submitted on 01-10-2016
Great hotel in d nice part of London. Close to Hyde park. Really nice service . Rooms a little small.. But you expect that from a central London hotel. Superb service from Valent , Roney & Dario and all d other guys at reception and service. Superb. Will deifinetly visit again Cheers !!
from Isle of Man, United Kingdom
Submitted on 02-10-2016
Chose this hotel as close to Heathrow express. Lovely hotel with nice decor. Location was good, plenty of restaurants near by. We booked club room,bathroom was smallest I have ever seen, did provide all required. You are escorted to your room & given a tour of room. This was over top for me, some people will like, I stay in plenty of hotels so don't need training. Would have liked to have seen money spent elsewhere, the toilet paper was of extremely poor quality, breakfast could have had more ch... Read more
from Cardiff, United Kingdom
Submitted on 04-10-2016
We stayed one night recently in Sept 2016. Hotel is in excellent location and nearby to 2 tube staions, the Lancaster Gate (Central line) and Paddington (Bakerloo and others). Our bedroom (on the 1st Floor) was modern and very clean. Mattress was soft and very comfortable. Aircon was very quiet. A quiet room and no traffic noise until later in the morning about 7am. We had a deluxe room but yet it is a small bedroom ..just enough space for 1 slim or small adult to walk round bed. It will be o... Read more
from Kent, United Kingdom
Submitted on 05-10-2016
Stayed here for the second time in August for my boyfriends birthday. Once again, I cannot fault the staff, very helpful, friendly and cannot do enough for you. As I booked a suite for this stay, it was in a separate building across the road. The room was decorated nicely, easy to get too and clean! The only issue we had was my partner waking me up 5am Sunday morning to a high pitched alarm going off outside our room. However when I contacted reception they came out immediately to resolve th... Read more
from Accrington, United Kingdom
Submitted on 11-10-2016
I will start by saying that the staff are very pleasant and the room was clean and well finished. However, there just seemed a few little bits that let the experience as a whole down. Whilst the room was clean and well finished, it was a touch on the small side. We booked for the Hyde Park Festival in A Day and just went for the next room up from basic. Looking back, there is a floor size, but I rarely pace a room out to understand what I am staying in. The bathroom was spacious, but the room wa... Read more
from Sarasota, Florida
Submitted on 13-10-2016
We arrived in London on 09/18 as part of my lifetime dream trip. We had booked this hotel on the recommendations we had read on trip advisor and Expedia. My friend had emailed ahead and asked for an early check in, but when we had arrived the rooms were not ready. The reception area is small and there was a lot of confusion going on with check in and out, so we deposited our luggage and headed out to explore London(this was my first trip to the UK) we returned late, around 9 pm, and the front de... Read more
from Moana, New Zealand
Submitted on 16-10-2016
My wife and I had a lovely experience at the Park Grand this week. We were well escorted to our first room by a cordial bellman. Who explained everything including the complimentary phone/tourist guide. After he left, we found that there was no tub in the room and heating was not working. We called housekeeping who arrived promptly and fixed the electrical heating problem. But as my wife is a tad sickly, I was afraid the lack of heating might reappear in the middle of the night and be very incon... Read more
from Bristol, United Kingdom
Submitted on 02-11-2016
We, my partner and I, stayed here before, in May this year. We chose it, because of the close proximity to Paddington station, and the reviews. We were warmly welcomed this time, by Alex, and, being Halloween, asked us if we wanted a photo taken with a mask, we said yes, of course, Alex asked a colleague to take it, then Alex put it on Facebook, which he duly did, later in the day. We booked breakfast for Tuesday, on arrival, We were upgraded to a club room.. A member of staff, by the way, wer... Read more
from Philadelphia, Pennsylvania
Submitted on 02-11-2016
My husband and I stayed here for a week. We got to the hotel super early in the morning, our room wasn't ready but they held our luggage for us. It is in walking distance to Kensington Park and Paddington Station. And if you are feeling saucy, you can walk to Oxford Street shopping area. Don't bother with their breakfast, there are a couple cheaper places right around the corner. The room was small, by american standards, but comfy. Besides we weren't sitting in the hotel room all day, it's just... Read more
from Athens, Greece
Submitted on 02-11-2016
We stayed at Grand Park Paddington for 3days. The location of the hotel is veery quiet and also is very convicient as it is near Hyde Park and very close to lancaster gate. The room is clean and the service excellent. Great breakfast
from London, United Kingdom
Submitted on 03-11-2016
I have stayed at this hotel multiple times for both business and leisure and I am yet to have a negative thing to say or notice. It is always my first choice when looking for accommodation in London that is still near all of the central tube lines, but also allows for a sense of escapism from the hustle and bustle of Londontown. I would highly recommend staying here for either business or leisure. The staff are always friendly and accommodating, the rooms are made to make use of the space and... Read more
from
Submitted on 04-11-2016
Beautiful hotel and apartments, furnished to a very high standard and a short walk from Paddington station so very handy. Restaurant is very nice too, food wonderful, had the Indian option which was delicious.
from Newcastle, United Kingdom
Submitted on 05-11-2016
Stayed here for five days in a suite and I was very happy with the hotel and its amenities. Staff are very friendly and helpful, breakfast buffet does the job although some may say the selection is limited I thought it was adequate. I would most certainly stay here again.
from Dubai, United Arab Emirates
Submitted on 07-11-2016
Overall we had amazing stay...breakfast was superb! Facilities and cleanliness was excellent. Only thing was that the club room and bathroom were extremely small, especially with an infant it got a bit crammed. The staff were very accommodating and professional and would go out of their way to help us any way they could...the personal travel phone was a huge plus as it's helped us navigate around London being first time visitors! Loved our stay and would surely recommend this place.
from
Submitted on 08-11-2016
We had an excellent trip to London for the first time, in large part thanks to the staff and accommodations of Park Grand Paddington Court. The location is incredibly convenient to Paddington for traveling to and from the airport, as well as being in walking distance to interesting, scenic portions of the city. The staff were fantastic and upon learning we were celebrating a birthday AND a new engagement as the reason for our visit, seemed to take extra care to treat us special (including comp... Read more
from
Submitted on 11-11-2016
This is what I would describe as a boutique hotel. It has very nicely appointed rooms for a very reasonable price in central London. If you are looking for a hotel with a grand lobby and fancy restaurant, this is not the place for you. However, if you are looking for reasonable prices, and a very nice room - this place is great. I have stayed there twice - last time I had a much smaller room, but for some reason this time around, for the same price my room was much larger - two large chairs,... Read more
from Ipoh, Malaysia
Submitted on 15-11-2016
Well attended to by reception staff who are friendly and helpful. Good location, with a good Malaysian restaurant nearby. Walking distance to Paddington station and Hyde Park. Lots of nearby international restaurants.
from Richmond, United Kingdom
Submitted on 15-11-2016
Very handy for Paddington a 7 - 10 minute walk. I was upgraded to a Club room, which was well appointed with a giant, comfy bed , huge TV screen but still a tad cramped. Excellent shower with lots of hot water and complimentary toiletries, just a shelf needed for a toilet bag. Standard breakfast choices with very efficient staff. only one problem I could not find how to turn the bedside lights off so had to take the key card out!
from
Submitted on 15-11-2016
I spent two nights here last week, 10 November with my daughter. On the whole I was pleased with my choice. Pros: Upgraded to deluxe room as read reviews of standard rooms, hence comfortable for two close proximity to Paddington Underground, railway station, easy bus connections to Oxford Street Pleasant, welcoming staff at reception Cons: Avoid breakfast, save your money and go elsewhere. Pretty uninspiring and extra charge if you want a decent properly made cappuccino as opposed to stand... Read more
from Wednesbury
Submitted on 15-11-2016
Sometimes you know when you stay somewhere and you know its a hotel, well this felt different - a bit like being at home which made the stay a lot nicer even thought it was for 1 night. It was warm and clean and inviting and worth the money for one night The hotel itself is clean and tidy and the staff are all very nice and friendly and very welcoming. I stayed in room 416 which was nice and quiet as it was at the back of the hotel, and i am sure this is what gave me a bad wifi signal for me t... Read more
from Gurgaon, India
Submitted on 15-11-2016
A small property but has very efficient staff. Special mention to the front office and concierge staff that go out of the way to help and assist you with just about everything! Vey well located so travelling around becomes easy.
from Larnaka City, Cyprus
Submitted on 17-11-2016
To the staff and Manager of Hotel I stay recently in that Hotel and though frequent traveller to London I have to admit that finally I found ??the?? perfect Hotel. Amazing service always with smile from anyone in the Hotel and great value for money Way to go people !
from Hartlepool, United Kingdom
Submitted on 18-11-2016
You can get better value in London than this. Small room only at £500 for 2 nights, in the basement too. If I'd had more sense, I should have checked the room before paying for it. There has got to be a better deal somewhere
from Frome, United Kingdom
Submitted on 19-11-2016
Stayed at this hotel for a 2 night weekend. It was beautiful, clean and all the staff were very polite and helpful. Breakfast was lovely and it was useful being so close to the train and underground. Would definitely recommend!
from Bristol, United Kingdom
Submitted on 21-11-2016
Excellent hotel with very friendly and attentive staff, very clean, comfortable and well appointed room. Good value for money. Good location. We stayed for one night but could easily enjoy a weekend break here.
from Bristol, United Kingdom
Submitted on 21-11-2016
We initially stayed at Park Grand Lancaster gate and as the room was tiny they moved us to Paddington Court which is nearby just around the corner. The room was larger with two twin beds, clean with modern decoration. strangely, mini bar was empty! but at least we could use the fridge. Staff were polite and professional. Breakfast was OK! but comparing to PG Lancaster Gate, it wasn't as fresh and nice. Overall, I have had good experience staying in Park Grand hotels and i would stay there again ... Read more
from Valby, Denmark
Submitted on 22-11-2016
Helpful staff, great room - good size and nice bed, good location in Bayswater (near Lancaster gate station) and clean, newly renovated hotel. The facilities were really good - newspaper, good bed, coffee and water at the room. Great shower. First we got a room with a noisy ventilator outside the window, but the staff was so helpful and immediately gave us a new room. A little pricey though, but I guess that's London.
from
Submitted on 23-11-2016
Location is just perfect. In walking distance from Paddington railway station (20 minutes with a suitcase). Good breakfast (buffet), responsive staff. Rooms are small, but clean and tidy. Actually nothing to complain about. I decided to stay here despite the business was in Ealing.
from Houston, Texas
Submitted on 24-11-2016
My 3rd stay in 2016 & my 8th overall. I think I've found my home in London. You can't beat the location for access to tubes, shops, restaurants, & entertainment. The reception & concierge staff to include Sara, Corina, Jana & Zdravko will make you feel welcomed and comfortable throughout your stay. The beds are sooo comfortable & I was impressed with the new smart "Handy" phones for guests personal use in each room. Free US calls. Exceptional value also. Looking forward to my next stay.
from
Submitted on 27-11-2016
The rooms was great and the bed was comfy and pillows really nice. Bathroom was ok as well as the shower. They give you a phone so you can use it for mapping out locations and calling people and places. It was a short walk to some parks. It is also near the train terminal and the London tube. You can jump on the tube and be downtown in just a quick ride. They have a bar and a place to eat, but I would go to all the great places near by. The staff were really friendly and held our bags. There is... Read more
from London, United Kingdom
Submitted on 28-11-2016
Very helpful had to change rooms because first room was next to the lift and could not sleep very well moved next day we went out and when we came back our suitcases had been moved to a club room would like to say big thank you to all the staff for their help will be staying again when we back in London and will recommend to family and friends not far to the shopping
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