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Lancaster London

London All Airports, England, United Kingdom (LON)

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Based on 3220 reviews
Room & Rates
Superior Double Room, City View

Superior Double Room, City View

1 double bed
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

1 double or 2 twin beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

1 double or 2 twin beds
323 sq feet (30 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room

Superior Double Room

1 double bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Twin Room

Superior Twin Room

2 twin beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite (Embassy)

1 double bed
506-sq-foot (47-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Luxury Suite (Royal)

1 double bed
592-sq-foot (55-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Classic Double Room

1 king bed
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Twin Room

2 single beds
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Double Room, City View

1 king bed
Overlooking the city

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Twin Room, City View

2 single beds
Overlooking the city

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room

1 king bed
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room

2 single beds
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Double Room

1 king bed
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Twin Room

2 single beds
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio

1 king bed
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite

1 king bed
Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Panoramic Suite, Park View

1 king bed
Overlooking the park

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Superior Twin Room, City View

Superior Twin Room, City View

2 twin beds
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Double Room, Park View

Superior Double Room, Park View

1 double bed
215-sq-foot (20-sq-meter) room with park views

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Twin Room, Park View

Superior Twin Room, Park View

2 twin beds
215-sq-foot (20-sq-meter) room with park views

Entertainment - Free WiFi and satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Lancaster London
Lancaster Terrace, London, United Kingdom W2 2TY

Rooms
Make yourself at home in one of the 416 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and a fireplace in the lobby.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15.50 per person (approximately)
  • Valet parking fee: GBP 45 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
This property is undergoing renovations from 01 November 2016 to 30 September 2017 (completion date subject to change). Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3220 reviews
from London, United Kingdom
Submitted on 21-05-2016
I booked an afternoon tea as a treat for myself this afternoon and I had a very enjoyable moment! The staff is very nice and helpful, the food was amazing and one of the best tea I have had the pleasure to try here in London. Chef Halim made this experience even more enjoyable as he came to greet me personally and have a little chat with me. Thank you for this experience!
from London, United Kingdom
Submitted on 23-05-2016
This is a wonderful place to have Afternoon Tea. Myself and my family received FIVE STAR service. The staff were all wonderful and the food was delicious. This was truly a really delightful experience. Thank you so much for making our birthday party special Your hospitality and attention to detail made us all feel very special. My sincere thanks to all the staff on the 1st Floor and to the chef who prepared a delicious tea Dione Mobley
from Vigonza, Italy
Submitted on 23-05-2016
The hotel has a very good position, near Lancaster Gate Tube Station. My room was very clean, but quite small, with a beautiful view of Hyde Park and the City. The breakfast was good, with a large variety of everything. The staff as ok. Wifi was free.
from New York City, New York
Submitted on 23-05-2016
Just a little note to say thank you to the team at the Lancaster. We had a wonderful stay with relatives who were visiting from the US. The staff was very friendly and helpful, especially at the front desk. We'll be back for sure!!
from Santa Barbara, California
Submitted on 25-05-2016
The Lancaster London was the highlight of our trip to Europe. The reception staff were very friendly and accommodating of all our needs. Sophia at reception was so charming and gave us great advice on restaurants and activities. One could not ask more from the doorman Sebastian whose service and knowledge of the city exceeded all our expectations. He was so helpful and efficient, he made us feel like royalty! On one occasion I had purchased some chocolates which fell out of my coat as I got out ... Read more
from Kristianstad
Submitted on 05-06-2016
Super nice hotel with very professional and friendly staff. I highly recommend the hotel and would like to return some day. I like the cozy atmosphere and stile of the hotel. You feel very much at home.
from Milton Keynes, United Kingdom
Submitted on 05-06-2016
Me, my husband and our two daughters treated ourselves to a short London trip. We chose this hotel because of the reviews and word of mouth. We had a wonderful time from the minute we got there. The staff greeted us and were friendly. Our rooms were next to each other with connecting doors and we had wonderful views of the parks. The rooms were luxurious and the bed was super king size and so comfortable. The breakfast was out of this world and catered for everyone. We will certainly stay... Read more
from Cappoquin, Ireland
Submitted on 06-06-2016
This is a very good hotel. The concierge and reception staff were most friendly, chatty and helpful. We had breakfast there each morning and evening meals also. We cannot praise the restaurant staff enough, again most helpful and courteous. We also had snacks in the bar area where the staff were friendly and helpful. The service and quality of food was excellent at all times. The cleanliness and freshness of the hotel was noticeable on entry where you were always greeted with a smile and comment... Read more
from Whitehaven, United Kingdom
Submitted on 06-06-2016
The hotel is idealy situated for the shops and is within a 10 minute walk to Marble Arch and the top end of Oxford Street. Hyde Park is across the road with many rooms having good views of London. There is a tube station round the corner for easy access to London Transport
from Reading, United Kingdom
Submitted on 06-06-2016
Fantastic 1 night stay for an event at the Royal Albert Hall. Would stay again when next in the Hyde park area as close to so much. Rooms are lovely and views outstanding! The higher the floor the better the view :)
from Norwich, United Kingdom
Submitted on 18-06-2016
Fabulous hotel, good location. Room was clean, spacious and well equipped. We felt safe and cared for during our stay. Nothing was too much trouble for us. Definitely recommend a stay here if in London.
from Halifax, United Kingdom
Submitted on 19-06-2016
Even though its quite a tired looking building the staff helped make this a very enjoyable weekend break ,having stayed in a lot of the other similar hotels near marble arch the Lancaster offers great value for money.
from Ellesmere Port, United Kingdom
Submitted on 21-06-2016
We have just arrived back from this hotel and we had a brilliant stay. Travelled the two of us with my brother and sister in law and we were all celebrating our wedding anniversary. Just put this in the comments section when booking directly on their website and asked for a cheeky room upgrade! Not only got great rooms with lovely views but also a bottle of champagne and lovely card in each room! The room was small but not the smallest I have stayed in, in London and perfectly adequate. The hote... Read more
from
Submitted on 22-06-2016
Our first stay in London was a bit intimidating when it came to getting everywhere to see all of the sights. Not only did the front desk team help us with every tiny detail of our planning, but they did so with the utmost professionalism and congeniality. The rooms are absolutely spotless with amenities of which even I couldn't have thought. I will definitely be booking a room here when we come back next year.
from Velserbroek, The Netherlands
Submitted on 22-06-2016
The hotel is located at a prime London location near the city shopping centre, Hyde Park, Royal Albert Hall, etc.. The personnel is very friendly and helpfull, rooms are luxury and clean. Breakfast facilities are good.
from Liverpool, England, United Kingdom
Submitted on 23-06-2016
We stayed at the hotel for two nights as part of my wife's birthday celebrations. The hotel is in a great location just a stones throw from Lancaster Gate tube station. The room was fine with a large and comfortable bed, Wifi that works and HD TV. Staff were helpful and friendly. We would definitely stay here again and would highly recommend for a stay in London.
from
Submitted on 27-06-2016
Stayed here for a week on our first trip to London. Very pleased with the friendliness of the staff and cleanliness of the hotel. We had the breakfast one morning which was amazing and highly recommended. Would definitely stay here again on a future trip.
from Herndon, Virginia
Submitted on 28-06-2016
Very well managed property!! Attentive staff - kind and helpful. When I checked the reception staff escorted me to the elevator! The lobby is what I would refer to as being typically British - lots of wood and slightly dark but inviting. The room was on the small size but the king size bed was very comfortable. They provided a number of welcoming items, full stock of toiletries. The gym is well done. Though I have yet to try the restaurants - Island Grill, Thai and the offer an afternoon ... Read more
from St. Albans, United Kingdom
Submitted on 29-06-2016
Stayed again at the Lancaster for an event we ran here during the day and into the evening. Haven't been for some time and was pleasantly surprised at how the hotel has moved on. It used to be a bit tired, but has had a bit of a spruce up in the main areas and I can throughly recommend the conference facilities. Rooms are still a bit dated, but clean and comfortable and competitively priced for this London location.
from Zug, Switzerland
Submitted on 29-06-2016
I stayed in a Superior Room on one of my recent business trips to London. Checkin and checkout were smooth and the service of the entire team has been great. The room was very clean and big enough for two nights. The English breakfast was good and above average compared to other hotels in London. If you look for an affordable decent hotel with a great location, you should definitely consider the Lancaster London. Do not expect any fancy design or super modern interior but the hotel offers a go... Read more
from
Submitted on 02-07-2016
I will review solely the afternoon tea since we did not stay for the night. The classic afternoon tea is a good value with the 25% discount, with scones our favorite. The only thing we disliked is the strawberry and rosewater panna cotta: the biscuit was too thin and the panna cotta had no taste.
from Newcastle, United Kingdom
Submitted on 04-07-2016
My husband booked this as a birthday treat. He booked it thinking we would have luxurious rooms. How wrong we were.. The rooms are very dated, tired and shabby. The wallpaper was split and mouldy in room 627, the shower head very worn and stains on the chair that could easily have been cleaned by housekeeping. We went back to reception and showed them the photo's I'd taken. They moved us to another room, and whilst it was in better condition, it was still not what we felt we had paid £184.0... Read more
from Newmarket, United Kingdom
Submitted on 04-07-2016
We love this London hotel. Stayed last night as we went to see Beyonce at Wembley for my daughters' birthday treat. Fabulous, caring and attentive staff, clean rooms, comfy beds and a most delicious breakfast. It's our go to hotel for all London trips now. An easy stroll into Hyde Park after breakfast or a few strides to the tube and London awaits you. You MUST book this hotel if you want a guaranteed, stress free stay!
from South Devon, United Kingdom
Submitted on 04-07-2016
Great hotel. Could not fault it at all. Room was very clean, thanks to the hard-working staff. Extremely comfortable huge bed & large screen TV. Location is unbeatable, only 5 mins walk from Paddington Station, & Kensington Gardens is virtually your front garden !! Fantastic views across London & the park. I love walking, so saved a fortune on tube fares as many of the top attractions are within easy walking distance. Breakfast is absolutely wonderful, especially the full English. Staff extremel... Read more
from Oxford, United Kingdom
Submitted on 05-07-2016
Fantastic hospitality, great location next to the park and walk to Oxford Street . Tasty breakfast with so much choice- will stay again - thank you for the wine for my husbands Birthday , was a lovely touch
from San Pedro Sula, Honduras
Submitted on 06-07-2016
Situated in front of Hyde Park, many good restaurants near by, underground and buses right there, Picaddily Station too. Room was small, so was the bathroom, still we were ok. Sofy at reception desk went out of her way to help us with trains scheduled, tours, etc Bell boys wonderful! This is one of those hotels who still prepare your room at night.
from Paris, Canada
Submitted on 07-07-2016
Great hotel very centrally located for transit and attractions. Tube station right outside the door. Kensington Gardens and Hyde Park green spaces across the street for walking and relaxing. Room was very clean with all amenities. Staff friendly and helpful. We had Continental breakfast included and there were numerous choices as well as a more extensive menu, should you choose. Ate at the Island Grill in the hotel and the food was delicious and well presented. A lovely place to stay !
from Pattaya, Thailand
Submitted on 09-07-2016
We always stay here with our 6 year old and they are very accommodating. This time we got an upgrade to a suite.which had everything needed. I must comment on the breakfast which had very nice fresh peeled oranges,good a la carte options with kippers or whatever, good smoked salmon and some nice crusty breads,and anything else you might reasonably want. Nice service from the Manager. I always find this hotel has reasonable offers at week ends and its location opposite Hyde Park and near th... Read more
from Ontario, Canada
Submitted on 09-07-2016
Rated as four star luxury accommodation, we thought that the Lancaster London sounded ideal for a quick ten day trip to London for our 50th anniversary. What a bitter disappointment it turned out to be. From the moment of arrival to our departure our visit was punctuated with annoyances. At check-in we realized that somebody had totally messed up our pre-paid reservation. Without offering an apology, we were then shunted through three rooms - all of which were in a rather dismal state - until en... Read more
from
Submitted on 12-07-2016
Arrived easily, few minutes walking distance from London Paddington. Always a smell of oriental flowers around reception area. Great location base for exploring. Reason for just average rating. Rooms comfortable and clean. Al a carte breakfast in island grill was nice. Our room was not ready on arrival at 4pm. Clearly had not completed making it up when we got in it. Although good correspondence before arriving, we had a double not a twin as booked. Sat night was disturbed by loud music,... Read more
from Brechin, United Kingdom
Submitted on 13-07-2016
We stayed here while at the Hyde Park Festival this weekend. It is just a five minute walk from Paddington railway station where we came off the Heathrow Express, It is also across the road from Hyde Park and about a 10 minute walk to Marble Arch/Oxford Street. We stayed 3 night and found the room to be what we needed for a short stay. It had tea/coffee, hot chocolate and nice biscuits in the room which were replaced daily. Overall a decent hotel.
from London, United Kingdom
Submitted on 13-07-2016
Lovely hotel which is very central to most things, v close to tube station too. Hotel has a nice bar/eating area and staff are very helpful and friendly Food is nice and rooms are spacious, clean gave a modern feel to them Well worth a stay here especially if you need central London for anything
from Bellshill, United Kingdom
Submitted on 14-07-2016
Booked this hotel for my lifetime one and only chance to see the Wonderman live at Hyde Park. Check in was a breeze the staff were so polite and courteous we were treated like royalty from the moment we checked in and out. The staff are multi cultural and couldn't do enough to make your stay enjoyable. The restaurant has a Thai flavour to it, so coming from Scotland you can imagine my bewilderment when I saw rice on for breakfast! I thought stuff it lets give it a go. My compliments to the chef,... Read more
from
Submitted on 14-07-2016
Very enjoyable stay. Only minutes walk from Paddington. Convenient to Park and Oxford St. Extremely helpful girl on desk, she will go far no doubt. Comfortable beds, quiet room, excellent breakfast. Would love to go again.
from Boston, Massachusetts
Submitted on 16-07-2016
Great location. Staff and breakfast great but rooms are tiny and noisy. Only space for one person to be up and around at a time. Bathrooms well equipped but tiny. No rooms available above the 8th floor because of noisy renovations. Drills and hammers going all day. Was told that larger rooms will be available when renovations are Complete but was not given a date.
from Waltham Abbey, United Kingdom
Submitted on 16-07-2016
We went to the Lancaster London and had their new "Artea" afternoon tea, which was absolutely wonderful, the best we have ever had. Their staff were brilliant, polite and very friendly. I would recommend it to anyone. The Hotel is very close to Lancaster Gate underground and near Hyde Park, nice for walk on a fine day. Myra And Lin
from Springboro, Ohio
Submitted on 16-07-2016
We were able to experience the ArTea on its first day of offer to the general public. We were extremely pleased. The service was excellent, the setting elegant, and the food / drink exceptional. The scones are the best ever. There are lots of options for tea (10+) and our server was able to make recommendations for proper pairing with the food. If you are planning to do tea while in London - DO IT HERE! I've written over 200 trip adviser reviews - few of which result in a 5 star rating. I... Read more
from Newport
Submitted on 16-07-2016
Fabulous stay, tea facilities in room really nice. Great location, next to Hyde park and right by the tube station! Really enjoyed our stay here, would definitely stay again! Would recommend this hotel!
from
Submitted on 17-07-2016
There are many options for afternoon tea in london, and spur of the moment my friend and I decided to go. We made a day of it, exploring parks and gardens, and ending up at the Langdon. And it was a great choice for us! The room itself is shabby chic, with lots of art on the walls. Our waiter told us they were going to be moving, to a room with a window, and I think that's a wonderful idea! some natural light would be gorgeous, but, I still really liked the space. Low chairs, mismatched furnit... Read more
from DC
Submitted on 18-07-2016
This was our second stay (three nights) at the Lancaster Hotel, and almost certainly not our last. We have a flat at our disposal a couple weeks a year in London, but there are times when we are there that it is not available and we look for alternate accommodations. Frequently that has been at the Le Meridien, the Park Lane or the W hotels --- primarily in the Piccadilly area --- but the Lancaster just across the street from Hyde Park offers a degree of tranquility just not obtainable in tho... Read more
from Melbourne, Australia
Submitted on 18-07-2016
Our second visit to this hotel was just as enjoyable as the first. Lovely spacious room, great view over the Park. Sadly the hotel is in the process of renovations so our travelling companions found their room a little noisy during the day. The staff were friendly and eager to please as usual and were helpful in booking a hairdresser for a slightly bedraggled traveller. We had a lovely family reunion with a locally resident cousin in the Thai Nipa restaurant. The food was delicious and the staff... Read more
from London
Submitted on 21-07-2016
Went with a group of friends to taste their new artlovers' afternoon tea called "ArTea" and had an amazing experience. The food was delicious and of the highest quality, presented in a gorgeous and creative way. The staff was extremely friendly and helpful. Would definitely go back soon!
from Northern Ireland, United Kingdom
Submitted on 21-07-2016
Location excellent - adjacent to tube station. Staff very efficient and welcoming. Room spacious and well appointed. Breakfast of a very high standard. Concierge knowledgable and helpful. A totally relaxing experience.
from
Submitted on 22-07-2016
We stayed here for a week. The plumbing needs to be better but I think that should be for all of London. Room was comfortable. Turn down service was a nice touch and front desk was friendly. It was near the lancaster gate subway station which made getting around very easy. Great location. Wish there were more restaurants on the area. We walked in Paddington to eat. Get an oyster card if staying for the week.
from Houston, Texas
Submitted on 25-07-2016
We have enjoyed our yearly stays at the Lancaster London since 2010, however, this year our stay was not a good one. I booked two nights for 2 (the most accepted online) and in the comment box, asked for a triple room (3 singles) or a room with a rollaway to accommodate our daughter who had just graduated from Uni in England. We have had no trouble with this in the past. Arrived to check in and the desk clerk had no idea we wanted a room for 3 and was not being nice about it. I pulled out ... Read more
from Sacramento, California
Submitted on 25-07-2016
Arrived London for Royal Caribbean relocation cruse from England to China. Upon arriving Heathrow we were met by driver and after about 45 min arrived to the Lancaster London hotel. Good hotel at the entrance to the Hyde park and across the street to the Hop-on Hop-off buses and less than 10 min walk to the subway. Full breakfast with a wide variety of selections was included. Priced separately, it would cost about 150 pounds/night plus 20 pounds/person for the breakfast. This hotel was included... Read more
from Norwich, United Kingdom
Submitted on 26-07-2016
I work in London a lot so stay in many hotels mostly full of workman so as I was taking the wife to see take that in Hyde park I wanted a hotel that was close and not over the top on price but nice at the same time I paid £196 for 1 nights stay we trained in from Norwich jumped on the tube only a few stops from Liverpool st and a 1 minute walk from the tube to the hotel got in a bit early so couldn't get into room but checked our luggage in and it was waiting for us in our room when we got in l... Read more
from Southport, United Kingdom
Submitted on 26-07-2016
The hotel is in a great position, close to all the places you want to visit. Our room was lovely: the staff were extremely polite and the food was delicious. When I got home they had added something to my bill which I didn't owe. After contacting the hotel to query it, they promptly amended my bill; without argument. Extremely satisfied with everything about this hotel and will stay there again when I go to London.
from Cardiff, United Kingdom
Submitted on 28-07-2016
Within walking distance to station and shirt taxi journey to other sight of London. Room was lovely and they up graded my brother and his fiancée due to their airmen being broken which was nice. Staff were friendly and attentive and couldn't do enough for us. Would return when visiting London again.
from Oxfordshire, United Kingdom
Submitted on 29-07-2016
5 minutes walk from Paddington Station, next to Kensington Gardens, a 20 minutes lovely walk across the park to the Albert Hall, on good bus and tube routes, friendly efficient staff, good restaurants and bars. Breakfast generous and tasty in a lovely room overlooking the park. Everything we need for a stay in London. Renovations on the very top floors did not affect our stay at all. We stay here every time we come to London.
from Cheshire
Submitted on 31-07-2016
Stunning hotel next to Hyde Park and tube. Food is excellent and has Londons top Thai resteraunt. The main resteraunt Island grill also serves great cuisine. There is a new large gym that's really well equipped. Staff are really helpful. The rooms are well are well kitted out, though only downside side is the at rooms are a little dated. Highly recommended!!
from London
Submitted on 31-07-2016
I stayed at the Lancaster for one night only however found it really friendly and clean. It is in need of a little modernisation however location makes it worthwhile. Good stuff: Location Staff Bad stuff: In need of modernising I would definitely stay again, much preferred this to the London Hilton Paddington
from Tamworth
Submitted on 01-08-2016
Stayed here Friday / Saturday night on the weekender deal which covered 2 nights accommodation in a superior room park view and included breakfast in the Island Grill. First the good bits. The staff at this hotel are just brilliant they are genuinely friendly, courteous and very helpful from doorman, reception staff, lounge bar staff (our thanks go out to the Spanish young lady who served afternoon tea and Stephanoe for the drinks and food he served in the evening). Also we must not to forget... Read more
from London, United Kingdom
Submitted on 01-08-2016
My group of 3 ladies decided to try ArTea after a recommendation by a friend. We were pleasantly surprised! We were taking to a cozy and inviting seating area, and were shown the menu and drinks options. We went for the "standard" menu (there is a champagne and G+T option), which was packed with savoury sandwiches, tarts and choux pastries, scones and other delicious pastries including eclairs, panna cotta, a chocolate and honey lollipop and macarons. The smoked salmon sandwiches were our favo... Read more
from Jaipur, India
Submitted on 04-08-2016
the hotel is ideally situated just opposite the Hyde Park and you have to simply cross the road to stroll in this beautiful Park. The rooms as well as toilets are clean and the services are also good. Staff is also very cooperative. The tibe station is also very close to it.
from Liverpool, United Kingdom
Submitted on 04-08-2016
Views on lower floors are disappointing, but otherwise a great hotel. the Lancaster Gate tube station is immediately below the hotel. Hyde Park is right across the road, 20 minute walk to Kensington Palace, or Marble Arch. Comfortable rooms good facilities, and very good breakfast. easy fast check in and very pleasant staff. visited to see Carol King Concert in Hyde Park so perfect location. Only slight issue was that the barman was missing when we got back from the concert and then took ages t... Read more
from Hong Kong, China
Submitted on 04-08-2016
Staff is nice. Location is very convenient, good food nearby. In general, good condition. Service was delivered at once after you called the help desk Bed is soft. Underground is just 2 mins walk. My kids also loved it
from Poole, United Kingdom
Submitted on 05-08-2016
We stayed at the Lancaster while taking part in the Prudential RideLondon100. We chose it for the location, the value and because the questions asked during the booking process were answered quickly. We also want to be able to store bikes at the hotel and the concierge and reception staff went out of their way to help. We didn't feel that asking a question was an imposition at all. The hotel was very clean, the facilities are excellent and the beds were super comfortable. I can not recommend... Read more
from London, United Kingdom
Submitted on 08-08-2016
We went to Lancaster London for their new Art tea and we really enjoyed it. I have been to many afternoon teas and this has been one of my favourites. A lot of thought has gone into the presentation of the cakes and sandwiches which come out in an Art case instead of the usual food stand. I loved the way the jams and clotted creams came in little paint like tubes, all fitting in with the art theme. The service was fantastic and the food was delicious. I told my two young children about the ... Read more
from Kingdom of Bahrain
Submitted on 12-08-2016
It was extremely perfect hotel the standard is very high in almost everything, the location of the hotel for any tourists is incomparable to any other hotel, in the middle of everything. On the other hand the staff level of positive relationship standards are very high. General level of services available is acceptable compared to the price.
from
Submitted on 13-08-2016
Really really good, the staff are excellent and the atmosphere is very relaxing. The Artists afternoon tea is amazing. Silly one I know but the pillows are the best we have experienced in any hotel previously. The location is great and all in all a super place to stay
from London, United Kingdom
Submitted on 17-08-2016
Had the most wonderful Thai Meal and Experience in the stunning room. we had the window table overlooking Hyde Park. Both the Food and Staff were excellent, many thanks to Noy and her team for making our celebration evening very special. we will definitely be coming back again and again.
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