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Holiday Inn London Mayfair

London, England, United Kingdom (LHR)

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Based on 1973 reviews
This 4-star hotel is close to Trafalgar Square and Big Ben.
Room & Rates
King, Executive Room, Smoking - Holiday Inn London Mayfair - 1

King, Executive Room, Smoking

  • One King Bed
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Smoking.

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Deluxe Room - Holiday Inn London Mayfair - 2

Deluxe Room

  • One Bed
  • Two Beds
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Standard Room - Holiday Inn London Mayfair - 3

Standard Room

  • One Double Bed
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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King, Executive Room, Non Smoking - Holiday Inn London Mayfair - 4

King, Executive Room, Non Smoking

  • One King Bed
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Room, 1 Double Bed, Non Smoking - Holiday Inn London Mayfair - 5

Room, 1 Double Bed, Non Smoking

  • One Double Bed
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Room, 1 Double Bed, Accessible, Non Smoking - Holiday Inn London Mayfair - 6

Room, 1 Double Bed, Accessible, Non Smoking

  • One Double Bed
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Room, 2 Double Beds, Non Smoking - Holiday Inn London Mayfair - 7

Room, 2 Double Beds, Non Smoking

  • Two Double Beds
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Suite, 1 Bedroom, Non Smoking - Holiday Inn London Mayfair - 8

Suite, 1 Bedroom, Non Smoking

  • One Bed
Wireless Internet access (surcharge) keeps you connected, and the 32-inch flat-screen TV offers pay movies. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Holiday Inn London Mayfair
3 Berkeley Street, London, United Kingdom W1J 8NE


A stay at Holiday Inn London Mayfair places you in the heart of London, walking distance from Royal Academy of Arts and Spencer House. 

Resort Details

Make use of convenient amenities, which include concierge services and discounted use of a nearby fitness facility.

Featured amenities include a business center, currency exchange, and secretarial services. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the 194 air-conditioned rooms featuring minibars. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Conveniences include safes and complimentary newspapers, as well as direct-dial phones with free local calls and voice mail.

Restaurants, Lounges & Bars

Satisfy your appetite at the hotel\'s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 16 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): GBP 16 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: GBP 5 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: GBP 5 per 24-hour period (rates may vary)
  • Self parking fee: GBP 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 1973 reviews
from Broadbeach, Australia
Submitted on 21-05-2016
The location of this hotel and value for money is perfect for a London stay - whilst the hotel may be showing it's age slightly management have continually upgraded and it is in pretty good shape. Service is excellent. Location, price, and value for money will bring me back to this location - we have stayed here at least 5 times and have never been disappointed.
from Sydney, Australia
Submitted on 22-05-2016
The Holiday Inn Mayfair is surrounded by 5 Star hotels, in fact, the Ritz is just across the street. I have stayed in London so many times....even at the other swanky locations, but I don't check into anywhere else. The staff are friendly and helpful The breakfast for what it is is good value The rooms are tired but clean The location is without a doubt its biggest selling, Buckingham palace, around the corner from Green Park Underground Station (Picadilly) line I am in London... Read more
from ipswich
Submitted on 22-05-2016
the location was wonderful,, oxford street just round the corner, hotel value for money, breakfast was great loads off choice, rooms were lovely and clean beds were comfy,, we all slept lovely,,staff were great and friendly,, would stay again
from uk
Submitted on 24-05-2016
Friendly staff which is key to getting over the old and warn out hotel.. Room was clean, tidy nothing broken but as many other folks have said the furniture is old and needs updating.Knowing there are more modern holiday inn`s in the surrounding area, I wouldnt want to come back, which is a real shame because of the location which is great. If I put this place on par with a premier inn, the premier would win due to it being more modern and they have invested in doing their hotels, holiday inn fo... Read more
Submitted on 25-05-2016
Stayed here as it was close to clients in Mayfair and other hotels full (Chelsea flower show?) The hotel is old and in desperate need of a refurb. That's OK, but a really strange approach to running the restaurant. I'm the sort of person who prefers the restaurant to room service. Now the room service menu was quite good, so I went to the restaurant to find the menu is about a third of the length with a lot of the nicer items missing. I asked the waitress if it would be possible to order som... Read more
from London, United Kingdom
Submitted on 31-05-2016
I stayed here last week on business. Location couldn't be better. Right in the mix of things from Nobu to the Ritz. If you need a place to lay your head that's near everything, this is the one. Room's are incredibly basic so don't go expecting an iPhone dock or USB port any time soon. Free wifi is a bonus. There was an iron in the cupboard and plenty of seating. Overall very clean and tidy.
from Manchester, United Kingdom
Submitted on 01-06-2016
Have stayed at this hotel many times, and never been disappointed with either room quality or level of service. Would like to thank Sarah Nezam (duty manager) and her team for the great service, especially for offering quick assistance for a temporary illness (chemists were closed!), great room allocation and friendly reception at the bar/restaurant.
from Brisbane, Australia
Submitted on 02-06-2016
This is our second stay at this hotel. Direct access to green park station from Heathrow. Close to major attractions in the city - all walking distance to Westminster, Piccadilly, Thames river, the London eye and loads of restaurants. Rooms are adequate in size and breakfast is reasonable although not extensive. Good shopping in the area. Quite expensive but similar to most inner city London hotels. Service and staff are good.
Submitted on 03-06-2016
As pretty much all the reviews state... Can't beat the location with many attractions walkable. If not walk then Green Park tube right outside, plenty of buses and of course the usual taxi wherever you are. Can't fault any staff we came across, all very smiley and willing to help. The room was very clean and had everything needed considering the most you do is sleep there. Yes, the hotel is a little tired, but not half as much as I believed from the reviews. I think this hotel benefits from the ... Read more
from East Hartford
Submitted on 07-06-2016
My wife and I have returned from a one week stay at the Mayfair Holiday Inn, a hotel that we have used as our London base for many years. The weather was unusually cold and damp for late May, but the hotel was warm and inviting after a day at the theatre, shopping or sightseeing. All are a short walk away. We have always recommended this hotel, but never appreciated its location more then this year.
Submitted on 11-06-2016
I had arrived day before my husband. They gave us the smallest room in the hotel. Shouldn't be sold as a room. All the rooms are executive except that particular room The difference between executive and that one is that they give you water, Mars bar chocolate, green apple , shower cap, bathrobe, and slippers in executive When I noticed they recognized Intercontinental rewards we mentioned we were ambassador there was an immediate change last that card has proved of value Never had any... Read more
from Basingstoke
Submitted on 12-06-2016
I booked this mainly for location and was not disappointed. Able to walk from Piccadilly Circus which is where we were lunching. it also meant we could walk through Green Park Saturday to see the Queen's 90th celebrations. The room was comfortable with two double beds (there were three of us sharing). Tea and coffee makings, along with free wifi and included breakfast were included.
from Wirral
Submitted on 15-06-2016
I booked a twin room for 2 nights at this hotel as a part of a London theatre break for my Mum and Sister and now I write this review on their behalf. This hotel is ideally placed for visiting all the major attractions in London and is just a short stroll from the West End theatres. The hotel is spotlessly clean and the rooms are spacious, with great facilities. Breakfast was very nice with plenty to choose from. However, the major assets of this hotel are the staff. My Mum and Sister could ... Read more
from folsom
Submitted on 15-06-2016
My family of four stayed at the Holiday Inn London Mayfair for one night during a short visit this summer. The hotel provided exactly what we needed and expected for this short visit. The location is incredible, very close to the Green Park tube station, across the street from the Ritz Carlton and the Wolseley, short walk to Buckingham Palace, and situated in a safe and upscale environment. The room itself was a bit small for the four of us, but it provided two full-sized beds which is diffic... Read more
Submitted on 19-06-2016
We arrived from Heathrow (tired!) at about 10 AM; check-in, I believe was 3 PM. The desk clerk (from Greece) checked us in but the room understandably wasn't ready. She said she would ask housekeeping to expedite cleaning. Then she went to the hotel restaurant and got us two cups of coffee - an unexpected but much appreciated gesture! 45 minutes later our room was ready and we were ready for a nap after 24 hours traveling. The room was spacious and comfortable. Unexpectedly there was a jetted t... Read more
from Istanbul
Submitted on 27-06-2016
Not a bad place for the price in this area. Rooms are too small and housekeeping is lousy, but reception is very good, wi fi is ok and breakfast is excellent. Only thing that needs to really improve big time is the very weak concierge. And the rooms really need refurbishment...
from Bangkok, Bangkok, Thailand
Submitted on 27-06-2016
So small, so narrow, so claustrophobic really hated that hotel room. Bed too hard, I usually like them hard but there was something about that bed that didn't made me want to stay tucked in.... great location, ok services.
from Stirling, Scotland, United Kingdom
Submitted on 29-06-2016
We stayed in Mayfair for three nights as visiting London for first time. The hotel is a bit old fashioned but it gives a bit of an English classy look to it in our opinion. We got room no 111. A big and extremely clean I would say. Daily room service was great! Everything nice and fresh. Breakfast was pretty good for s buffet. A lot of choice. Polite and well mannered breakfast staff. Very friendly. Location was just perfect! Next to Piccadilly. Never used a hotel restaurant as we were eating o... Read more
from El Salvador
Submitted on 29-06-2016
Rooms clean, bathroom decent. Staff really nice, specially the people at the breakfast shifts. Excellent location, hop in hop off bus stop right in front. Nice little pubs all around. Our first time in London and we didn't have a problem moving around town. Pricey but will definitely return.
from Canberra, Australia
Submitted on 01-07-2016
We chose this hotel as we are IHG rewards members and it is close to the area we wanted to visit. The location was fabulous. The staff were very friendly and very helpful. The rooms were comfortable but a bit tired and could do with a bit of a makeover. There were knobs fallen off drawers, dirty grouting in the bathroom and old masking tape around the windows from previous painting. But the bed was excellent.
from Dallas, Texas
Submitted on 03-07-2016
We selected this hotel based on location and review. Location is perfect. Air conditioning worked very well. I also gave this place 4 stars based on those two aspects. Unfortunately, there were negatives that were difficult to overcome. The room had a very strong musty smell, almost overwhelming. The curtains blocked out the light well, but it felt gross touching them. The room was very old and outdated, it was difficult to look around and determine how clean things were.
from Mexico City, Mexico
Submitted on 04-07-2016
My room was clean and comfortable, the bathroom was quite nice. What makes this hotel stand out is its location near Piccadilly and the Green Park underground station, and of course its excellent staff. Everyone I encountered was professional and attentive, and they answered all of my questions patiently.. I had difficulty using the wifi in my room and was connected directly to the technical consultant who made sure that I had the internet access that I required. I got to all of my meetings ... Read more
from Brisbane, Australia
Submitted on 04-07-2016
This hotel was in a great location and the deluxe executive room was quite spacious. The room was also clean and tastefully styled. Room service was not great as the food was overcooked and overpriced.
from Bristol, United Kingdom
Submitted on 06-07-2016
As per the title, you know what to expect from the HI chain! The location is just off the main Piccadilly road and one street up from Green Park tube. There is food M&S on Piccadilly to enable any supplies to be bought. Reception well staffed and efficient - as per usual do not expect to be greeted by native English speaking staff. Room very good size, not a small and pokey room that some hotels stick you in, desk, table and an armchair. Plenty of hot water for showers and well light. Choice o... Read more
from Tampere, Finland
Submitted on 07-07-2016
Very good location! Almost everything within walking distance. Good breakfast, friendly staff, clean room. Room dated, but it doesn't bother us, because we only slept there. Near tube station (green park). Just perfect for us.
from Kanchanaburi, Thailand
Submitted on 08-07-2016
For our trip to London we have chosen the Holliday inn Mayfair. Boy do I feel silly. It is like going back tot the dark ages. The rooms furniture is from the 1400??s. The bathroom is tiny. The carpet is worn out. And the view, well let??s not discuss the view. The reason that I feel silly is because the Hilton Parklane is less than a mile from this place with nicer rooms better beds great view over the park and, I??m sorry holiday Inn better service for only a few bucks more. So my advice to ... Read more
from south kensington london
Submitted on 10-07-2016
I expected low class experience and was amazed at the quality of the room The bed was high standard and around 7 ft wide Great for two with bad backs. I really expected the breakfast to be bad and it was but who cares The room and bed are more important Staff very kind and helpful
from Alexandria, Virginia
Submitted on 11-07-2016
We've found that hotels in this area of London tend to be very convenient to the sites yet still affordable. We opted for the Holiday Inn Mayfair since we were traveling with our two nieces and needed a bit of extra space. The size of the room was good, the beds comfortable, and we were easily able to walk to almost all of the sites that we wanted to visit. The few downsides were that we could easily hear the noise from the street throughout the night (seems to be an area where lots of rumbling ... Read more
from London, United Kingdom
Submitted on 11-07-2016
I want to thank the staff for everything you really went out of your way to make the stay memorable. The room was great and big and the location is just super central. Breakfast is very nice and fresh to. With such high standards this hotel exceeds the expectations that one has. Thank you so much highly recommended had a great stay will return
Submitted on 11-07-2016
From the minute we walked in there were issues. The Wi-Fi didn't work in all rooms to start, the first time toilets were used they became blocked and we were told to use minimal toilet paper, every time we left for the day, we would return and our cards would not work, the air conditioning in the room did not work either so we would constantly wake up feeling very hot, not to mention the bathroom being dirty when we arrived. We had quite a big issue that we needed to sort out with management. ... Read more
from Exeter, United Kingdom
Submitted on 12-07-2016
Stayed here with family for the Vitality British 10k. Customer service was very good throughout the stay, reception staff quickly built up a good rapport with us and were very helpful arranging late check out after the run. Breakfast good and location perfect. Only criticism would be that the bed was too soft and squeaky for me!
from London
Submitted on 12-07-2016
This was a special treat for my wife as we were going to see the Carole King concert in Hyde Park that evening. To start with the location is excellent and the staff were friendly and informative offering me an upgrade thanks to my Spire Elite status. We decided not to take the upgrade on the 5th floor as it only had a smallish double bed. We were then offered Room 107 which is the Disabled room which, believe it or not, is the only room with twin beds in the whole hotel we were told. It was a ... Read more
from Ponte Vedra Beach, Florida
Submitted on 14-07-2016
I stayed at the Holiday Inn Mayfair over the weekend and it was a very poor experience. The most obvious issue was complete lack of security in the hotel. The hotel is located in a very busy neighborhood and literally anyone could walk into the front lobby, get on an elevator and be in the hallways of the guest rooms without anyone saying a word. Most disconcerting. The elevator key system didn't work. The rooms are old, tired, weak want pressure and in need of serious renovations. The staf... Read more
Submitted on 19-07-2016
I cannot emphasise enough that the location of this hotel is enough for many to book it. I enjoyed an evening in Green Park and a run around St James park and Buckingham Palace the next morning, but the hotel itself is lacking one big thing- space. There isn't any. The rooms are small, reception has only a few seats and the bar and dining are just too small for the price that's charged in my opinion. It's right across from the Ritz and within walking distance of everything you need, banks, resta... Read more
from London, United Kingdom
Submitted on 20-07-2016
The location was ideal for us in Mayfair. The hotel is not cheap, but it worked for us for one night. The room smelled of stale tobacco smoke, but otherwise fine. Check-in was a bit slow but check out was no problem. The breakfast was fairly standard hotel fare.
from Watford, United Kingdom
Submitted on 20-07-2016
We stayed at the HI, Mayfair for two nights, using some of my loyalty points, so cost was not a consideration. The staff were all unfailingly polite, friendly and helpful. The location is superb, just a short walk from Green Park station. The room was clean and well furnished, plus the air conditioning worked superbly! Excellent breakfast buffet. I would recommend the hotel highly and would have no hesitation in returning.
from Cape Town Central, South Africa
Submitted on 21-07-2016
This is a VERY conveniently situated hotel in Mayfair. Well appointed rooms, efficient and friendly staff. The breakfast was simple but good. I will definitely come back, simply because it was a comfortable and convenient place to rest my head after a long day of work. but don't expect the Ritz (which is around the corner!)
from Jyvaskyla, Finland
Submitted on 23-07-2016
Ridiculously convenient for Piccadilly and Mayfair, right in the heart of the city, and actually in sight of the famous (and much more expensive) Ritz Hotel. I must have saved hundreds of pounds by staying here instead, but I'm cheap like that. Didn't make use of the facilities in the hotel itself, because there were so many good restaurants and bars nearby, and finished up with breakfast at Fortnum's the following day. As many of the other reviewers have noted: location is everything, and you c... Read more
Submitted on 24-07-2016
We were welcomed by Paula who made us feel SO welcome and comfortable at reception that even the kids warmed up to her straight away!! She is very friendly and happy and I commend the hotel on placing her at reception to deal one on one with people. She is forever helpful and full of information and help about everything. We booked a family room and it was quite small. Not that I can complain considering the location! The best thing about staying in this hotel is the location. Across the road... Read more
from Staines, United Kingdom
Submitted on 24-07-2016
We were pleasantly surprised with this Holiday Inn. It's a well run city centre hotel so not a huge amount of space but it's position is superb. Opposite the Ritz, on the edge of Mayfair and virtually on top of Green Park tube you can walk to Hyde Park or the West End, or get a very quick tube. We were upgraded to what was possibly one the best rooms in the hotel, 625. Dual aspect with good sizes and excellent views, we loved it. The bed was very comfortable too. The staff were friendly and ve... Read more
from Chino Hills, California
Submitted on 24-07-2016
This Holiday Inn was such a great value for this posh location in central London. My 13 year old is a car fanatic and was loving the super cars driving past and parking at the local restaurants every night. We could walk to Green Park station for the tube or pick up a tour bus. Piccadilly Circus was a quick walk down the street. But the hotel was very quiet even though it's right in the heart of the bustling Mayfair district. There is a Starbucks right across the street and a grocery store on th... Read more
from Huddersfield England
Submitted on 25-07-2016
Check in was very easy, very polite staff. However we booked two rooms, one of them was obviously for someone disabled, which meant the bathroom was totally unsuitable for my 6 ft 2 18 year old son ! My room was clean and comfortable, but during the night I could very clearly hear all the noise from outside which kept me awake most of the night. I did mention this to the reception staff on check out the next morning whom didn't seem to care very much ! The bar was nice .... Bit pricy but this i... Read more
Submitted on 26-07-2016
I can honestly say this hotel is great value for money, we booked family room and although the decòr was a little dated the room was nice and clean. When we booked we joined the Holiday Inn club, it's worth doing as you get early check in and a discount on breakfast. The breakfast was really good. I would definitely recommend this hotel.
from Boston, Massachusetts
Submitted on 27-07-2016
Stayed here for 5 nights in December 2015 and the location is the main asset of this property which by itself is quite basic as is expected from European hotels. Housekeeping is provided and rooms are well maintained. Very close to tube station and good bars/restaurants.
Submitted on 30-07-2016
We enjoyed the stay. Good location by Green Park underground stop and close to Buckingham Palace. Room was good size for two adults and two kids. Wifi was good. Free breakfast was included in our package and was great. It was a full breakfast. Staff was very helpful.
from Branson, Missouri
Submitted on 02-08-2016
Holiday inn Mayfair is in a great location to tour the town. The Big Bus tour stop 1 is down the block. The Green Park underground is right there and so is the park. Boots, like a Walgreens, down the block. We walked to Piccadilly and the Hard Rock. If you have car guys, there is a restaurant across the street that the patrons park right in front of the hotel with a big window to look out. We enjoyed just seeing the expensive fancy cars outside. The room was small but we managed to make it ... Read more
from York, United Kingdom
Submitted on 02-08-2016
We stopped for 1 night fantastic location for everything. Went to the US Embassy 10 mins walk away. Theatres only 15 mins walk. Buck Palace 15 mins. Good clean Hotel. Will stop again. Green park tube station over the road
Submitted on 04-08-2016
Stayed here with hubby and son as visiting embassy and it was within easy walking distance and the most reasonably priced . A very warm welcome was given by staff and the foyer looked comfortable . Our rooms were a nice size, rather dark and dated but bed and pillows very comfortable. Shower and bath water pressure superb but an update here would be good too .. Tired looking bath suites. We ate in the Nightingale restaurant inside the hotel three times and each time we were not disappointed! I ... Read more
from north west
Submitted on 07-08-2016
Spent 3 nights here, had 2 rooms as could not get a family room for 2 adults 2 kids. Found the location to be excellent, close to everything we wanted. Excellent tube stop, pleasant walk to the park. Grabbed a coffee from Starbucks one morning, snacks from M and S food which is close by and very useful. Rooms are very dated, but clean and served purpose. Housekeeping kept it very clean and were very polite. Found all the staff helpful. Had a drink in the bar, ate one evening meal in hotel and ha... Read more
from Edinburgh, United Kingdom
Submitted on 08-08-2016
Nice reception area, Clean and bright. As we were too early for check in they kept our bags till will got back,. room was nice and cool as it was hot outside !! room was nice and clean. In room was tea and coffee making facilities, fridge, iron & ironing board, 2 chocolate biscuits, The hotel is situated in a great place, across the road from Green Park Tube Station. They have an attached restaurant, Nightingales.
Submitted on 09-08-2016
we stayed at The Holiday Inn in Mayfair,for 4 Nights,to celebrate our Ruby 40 Years Wedding Anniversay,we had the most wonderful time,we have been coming here for a few years,and love it here,they all make us feel so welcome,and we cannot fault it,so thank you all at The Holiday Inn in Mayfair,for making us feel so special,cannot wait to come back and see you all again xxx
from Manchester UK
Submitted on 09-08-2016
Stayed for 2 midweek nights having booked using my IHG points... 50/50 split. On arrival the check in was smooth and service was very good. I opted for the room upgrade to Executive Room for £30 a night. Had an inward looking room on the 6th floor which was very quiet and spacious. All the usual IHG refinements in the room, tea, coffee, water, mini bar, iron, safe and a larger than usual bathroom. Comfy king size bed and bluetooth speakers in the room. Didn't go for the breakfast which wa... Read more
from Essex
Submitted on 10-08-2016
My Wife and I took our Handicapped Son Jason to the Holiday Inn Mayfair for his Birthday treat. We have stayed here several times and they always give great service, rooms and food. This hotel is always spotless and all the Staff are professional, helpful and pleasant. If you enjoy a good stay at a Hotel give this hotel a try as it will not disappoint you.
from Doncaster, United Kingdom
Submitted on 12-08-2016
Stayed here in March for the Wife's 40th weekend, very nice set out hotel right in the hart of mayfair our room overlooked The Ritz and Green Park. The tube station is a quick walk with access to London town. Green Park and over to the Palace. Staff where alway very pleasant and helpful. Would stay here again.
from Neuchatel, Switzerland
Submitted on 16-08-2016
We stayed 5 nights at the Holiday Inn Mayfair. As seen in other reviews,maybe it is true that this hotel could do with a little facelift (modernising of the bathrooms for example), but the room was perfectly clean and well kept, the staff helpful and welcoming. We truly enjoyed our stay there. Breakfast was very good and the location is unbeatable! Right next to the tube at Green Park, walking distance to many of the city sights and attractions, as well as theatres, couldn't be better. We would ... Read more
from New Delhi, India
Submitted on 17-08-2016
The best thing about the Holiday Inn in Mayfair London, is the location. The hotel is very conveniently situated, walking distance from the Green Park Tube Station and also walking distance from the retail hubs of London. It is also a stone's throw away from Buckingham Palace. The hotel per-se is typically Holiday Inn. It is a good and a very functional business hotel. The executive rooms are of reasonable size, the non-executive rooms are no larger than a cup-board. One of the rooms I stayed... Read more
from Dallas, TX
Submitted on 18-08-2016
The hotel is in a perfect location for visitors. We walked to Buckingham Palace, thru Picadilly Circus the theater to see a play, and to Oxford street to see Selfridge's and shop. The very best part of the hotel location is being just a short block from the Green Park tube station. The breakfast is large as advertised and the hotel restaurant has tasty sandwiches. The free regular internet for being an IHG member was a good speed. I joined Holiday Rewards just for this purpose. There are m... Read more
Submitted on 18-08-2016
Good value for money and great location. I have spent years staying at this hotel and always had very good service from all the staff. Walking distance to so many great attractions and excellent restaurants. Well worth staying here as value for money and great location.
from Riyadh, Saudi Arabia
Submitted on 18-08-2016
Is medium nice hotel I cannot say is the best but is still good stuff is medium great food is good the room is very clean and good area needs to the hotel is very good you have green park station near to you I have only one comment The price for the room sometime is very expensive and the value for that is not good in general I recommended
Submitted on 30-08-2016
We stayed here in August 2016. If you are visiting London to see the main attractions, you couldn't ask for a better location. Everything is a short walk away - have a look on google maps! The hotel and the rooms are definitely dated (the rooms look like they have original carpet and decor from 1970) but all in all this hotel is good value for money. If you are after luxury, you won't get it here so maybe try the ritz!! 1 minute walk away...
from NJ
Submitted on 03-09-2016
This is our 4th stay, and staff training seemed to have improved from even previously already high standard. From Reception, breakfast staff, and housekeeping, everyone was highly professional, courteous, and helpful. Maintenance staff left a note to document what they did for a repair request, along with a small box of chocolates. There was an unfortunate sprinkler leak in the lobby which triggered the fire alarm one late night ~1AM, Phillipos the Duty Manager handled the emergency evacuation i... Read more
from Sunderland, United Kingdom
Submitted on 05-09-2016
Great hotel great staff great breakfast nice & central ,we had family room at front of building no good for children due to night club across the road cars reving their engines till 3 in the morning the noise was terrible even threw double glazing would book again but ask for a room at the rear .
from Dover, United Kingdom
Submitted on 06-09-2016
Brilliant hotel. Check in was quick and could go to our room a hour early. Room was big and very clean. Had two double beds and the bathroom was great. Shower very powerful. Air con was a god send as was hot outside. Ordered room service which was quick and the food hot and delicious and value for money. Area was vibrant and everything you want on your doorstep.
from ??? ?????
Submitted on 09-09-2016
A very nice, clean and welcoming hotel. Great helpfull staff, nice breakfast buffet and a nice bar for the end of the day drink. 1 min. walk from the Green Park tube station, 10 min. walk to Piccadilly circus and Oxford street.
from Dhahran, Saudi Arabia
Submitted on 11-09-2016
This is a nice hotel right in the center of London, very close to regent park and within walking distance of all major shopping areas I.e Oxford street etc.,rooms are fine... In general a normal holiday inn.
from Whiteley, United Kingdom
Submitted on 12-09-2016
Hotel was very nice. The children enjoyed staying here very much. Breakfast was good and parking was available nearby under neath Hyde Park at a reasonable rate. Excellent location to reach major attractions and watch the world go by in Mayfair!!
from Hastings, United Kingdom
Submitted on 13-09-2016
What can I say.... I always look forward to staying at the Holiday Inn, Mayfair. The most enjoyable aspect is the friendliness of the attentive staff. They work hard to make sure everything is perfect for you and to make you genuinely valued. Thank you so much.
from Toronto, Canada
Submitted on 15-09-2016
I stayed here for a business trip, it was not my first choice but was the only few hotels available during Fashion Week. This is an American style budget hotel. The rooms need to be updated and they have the bare basics. There is 2 bottles of water and a chocolate bar left in the room which is helpful but unlike European hotels there is no Nespresso machine just instant coffee or tea. Also bring ear phones as it can get quite noisy. There is a supermarket nearby 2min as well as a Marks ... Read more
from Rockford, Illinois
Submitted on 15-09-2016
For the last six years my wife and I have started our visit to the UK with four nights at the Holiday Inn Mayfair. The location is ideal, close to the theater district, Buckingham Palace, Hyde Park, Green Park and on the direct underground line from Heathrow airport. The staff are very friendly, the housekeeping staff are particularly talented, on our last visit each morning Laura arranged the bath towels in a very imaginative way, example photo. A very nice friendly touch.
from Long Island, New York
Submitted on 16-09-2016
I been to London 2 Times and both times I stay here at the Holiday Inn - MayFair.. This Hotel is on the Green Park Stop of the Tube. It is around the block from the hotel. The hotel is in walking Distance to All Major LandMarks and attractions. The Hotel Staff are wonderful and was always helpful, They made sure that a Taxi was waiting for us at 5AM for a quick ride to the Train Station for our day trip to Paris. The Food in to the Hotel is Good, the Breakfast Buffet was very pricey for the i... Read more
from Long Beach, New York
Submitted on 16-09-2016
We stayed at this hotel for 3 nights. It could not be a better location you can walk to everything from this hotel. The staff was extremely friendly and went out of their way to accommodate us . The breakfast was amazing and totally worth the money I would stay at this hotel again in a minute
from Tennessee
Submitted on 16-09-2016
Hotel was within walking distance of many attractions. Tube was just a block from the hotel. We used the tube to get to Heathrow, simple and inexpensive. Hotel had a very good breakfast. Staff was excellent. They helped us with travel plans and directions. Hop on/off bus stopped nearby witch made seeing London easy. Room was good, not to small being in London. Room was clean and had coffee and tea in room. Also there was a refrigerator. Free internet was also a plus. We would stay here again ... Read more
from Bournemouth, United Kingdom
Submitted on 17-09-2016
Great location. The room was lovely and big, the bed was like sleeping on a cloud and I loved that you can request a specific type of pillow. For the price and location, this hotel is excellent value for money. The only negative feedback I have is that unfortunately in our room there were holes in the bath and the water coming from the shower had a very unpleasant smell to it. However, that does not deter me from coming back in the future
from London, United Kingdom
Submitted on 18-09-2016
Very posh, very central in Mayfair, very busy. We stayed here to be near the Temple where my niece was getting married and it suited us well for this. The room was comfortable, the breakfast was good, the towels were soft, I have no complaints except that it was so busy that I didn??t like it and I wouldn??t stay there again - only for that reason. I cant think of anything more to write but need to add more words! The TV was flat and large; everything was sparkling. There were exhibitions goi... Read more
from Hartsdale, New York
Submitted on 26-09-2016
I'm IHG Platinum Elite (And InterContinental Ambassador)... that was recognized during both my stays this month. However, my first stay (1 night) I received 500 IHG points as a thank you and was given an Executive room on the 2nd floor that had bottled water and a Mars bar. The second stay (3 nights) I got nothing, not even water. Had to ask for that. That was poor hospitality. I also had to wait past the normal check in time for a room the second time. It was waiting for me, early, the first ti... Read more
from New Delhi, India
Submitted on 27-09-2016
Outstanding service from pretty much all staff. Cleanliness was very good. A good choice in Mayfair that is walking distance to most shopping destinations in this part of London. Supermarket and M&S Food within 3 minutes walk along with many quick bite places within 3 - 5 minute walk. Will look to stay again
from East Hartford
Submitted on 28-09-2016
My wife and I returned to the Mayfair Holiday Inn for the second time this year. We have visited London at least once a year for more the forty years and have stayed at this hotel for at least 20 years. (also have recommended the Mayfair to countless friends) The Mayfair has never been better. The staff is friendly and always accommodating . There has been continuing updating that keeps it looking fresh. We will continue to recommend this hotel without any reservations.
from Luxembourg City, Luxembourg
Submitted on 28-09-2016
I am a frequent guest from IHG rewards. I was upgraded to an Executive room in the 5th floor which is a very comfortable room. From the reservation through the call centre to the check-out at the reception, I faced several good experiences, smiles and good attention. From a client perspective, who goes to London in a hurry in a short business trip, this is a very important aspect. I would like to highlight the attention provided by the receptionist Sara, during the check-in and check-out. It... Read more
from New York City, New York
Submitted on 29-09-2016
You can't beat the location of this hotel in the heart of Mayfair with easy access to the tourist sites, theater district, etc. Rooms are spacious and comfortable but the hotel decor is dated, likely hasn't been remodeled in years and I understand it may be closed and converted to condominiums in 2017. If you are able to get a good rate for your room then it is a good choice otherwise you may want to look for other options at comparable prices in the area
from Southampton, United Kingdom
Submitted on 03-10-2016
Stayed here on a Saturday night for my birthday and had no complaints at all. The welcome was good and genuine and on check out as well, the receptionist said she hoped to see us again. We had an executive room on the 7th floor which was huge, clean, light and airy. 2 towel elephants greeted us on the bed and a monkey towel sculpture on the chair, both made us laugh and were a nice touch. Although we overlooked the main road there was hardly any traffic noise. The only 2 negatives would be ... Read more
from UK
Submitted on 03-10-2016
This hotel is a bit of a throw back in Holiday Inn designs but that is not to say that it is old or grubby. My room was a good size, especially for London, containing 2 double beds - may be a bit of a squeeze for 4 adults, but would be fine for a young family. The bed was comfortable, heating/air-con worked well. My only gripe with the room would be the power of the shower which was somewhat lacking. I visited the bar, but only for a beer, so cannot comment on the food. Service was friendly and ... Read more
from Chicago
Submitted on 03-10-2016
Great location with easy access to theatres, Buckingham Palace, Hyde Park, shopping, and restaurants. Large room, parking available, friendly and helpful staff. The air conditioning was outstanding! Walking distance to everywhere you want to be.
Submitted on 03-10-2016
Such a great hotel with very friendly staff and big spacious rooms, the rooms could do with a bit of a touch up but other and the lifts could be bigger and only 4 people can fit at any given time, but other than that it was a great stay
Submitted on 05-10-2016
A bit older hotel with older rooms and smaller bathroom but hey it's London, not Las Vegas. Overall still a nice place to stay in an excellent neighborhood half a block from the underground station and tons of restaurants. There's 3 members only clubs all a block away so make sure to dress up and bring your nice jacket! Walking distance to Soho and Piccadilly. Did I mention, the customer service from the staff was terrific. For the price...compared to other hotels wasn't too shabby. I would s... Read more
from UK
Submitted on 05-10-2016
Stayed on Saturday night for my birthday with the family! Great location 20 minutes walk to Covent Garden 10 minute walk to Piccadilly Circus and Leicester Square so in heart of all the major attractions! Hotel is nice clean and comfortable. Staff are helpful and polite. Breakfast was good full English or Continental and the choice is extensive. Thanks for a great stay!
from Switzerland
Submitted on 09-10-2016
I used to be a regular client at the hotel, but the staff has changed. I booked, confirmed, but when I arrived, was told that the former guests decided to extend their stay, so my reservation was no longer available. The staff did not really care, they ultimately gave me a voucher for breakfast the 1st morning. Sorry guys, but i will not come back.
Submitted on 10-10-2016
We arrived early and needed to wait for an available room which was totally acceptable. We did not mind since we were excited to explore the city. At check in we were not recognized as Spire members and had to request an upgrade When we did get into our room, we found the shower and toilet had not been properly cleaned. In addition, the Wi-Fi did not work. It took over 2 hours and an hour on the phone with their IT Company to finally get connected. We took a shower despite the dirty shower and s... Read more
Submitted on 10-10-2016
Great location, efficient friendly staff well appointed rooms. It's a perfect business hotel. The breakfast was good and efficient staff served. Check in and check out was seamless. The road the hotel is situated on has no shortage of cabs and it was easy to get to my meetings in the area. I'll definitely stay there again.
from Florida
Submitted on 10-10-2016
I booked this hotel primarily for its location. I was delighted to stay across the street from the Ritz at Holiday Inn prices! And it's a two minute walk to Green Park Tube stop. You can't beat that! Yes, the hotel is older, and showing its age in places. But the staff was friendly, the rooms were clean and quiet. Checkin and out were a breeze, and the rooms were spacious as well. We had two rooms with two double beds in each room. If you're on a budget, but want to stay in a prime location, I... Read more
from Tel Aviv, Israel
Submitted on 12-10-2016
We booked a family room, we paid for an upgrade in advance. We got a little room, crowded. Old-fashioned hotel. Was a problem loading the phones because only one electrical outlet worked. big disappointment!!! not recommended!!!
from South Shields, England, United Kingdom
Submitted on 17-10-2016
I was on a dual purpose trip to London for business and training and managed to find a very reasonable rate at this hotel for where it was (The Ritz is at the end of the street!!!). I was a very short walk to Green Park Tube Station to get to my business appointment, and just a little longer walk to my training venue. My only negative thoughts are for the food in the restaurant, as in the menu seemed a little limited. the quality of the food I had to eat was very good, just a limited menu. Wi... Read more
from Kirkcaldy, United Kingdom
Submitted on 18-10-2016
Stayed here for four nights in one of there executive rooms. Rooms okay apart from being noisy as not well insulated from adjoining rooms and hear everything that is said out in corridor, also air con was noisy as well as fridge. Maybe we were unlucky. Staff nice at breakfast . Fantastic location for sightseeing
Submitted on 18-10-2016
Brilliant hotel, great location, staff very helpful. Rooms clean and tidy, the only downside is the noise from the road, even wearing earplugs didn't help to reduce the noise Breakfast was lovely, would definitely stay again
from Helsinki
Submitted on 20-10-2016
I stayed in an Executive Room for one night. The hotel is really close to the Green Park underground station and close to Piccadilly Circus. The room was spacious but very dated. Especially the bath room was a blast from the 1980s, with a jacuzzi. I would have prefered a better pressure shower instead of the jacuzzi. The hotel should be updated immediately, everything feels very old. Staff was very helpful and special thanks to the Danish lady in reception. Breakfast was good but nothing spe... Read more
from United Arab Emirates
Submitted on 22-10-2016
Best hotel for me in London, very close to the city center, reasonable pricing, rooms are very clean and practical, breakfast is excellent, very friendly staff always willing to help, wireless internet is available , excellent choice
from Beaconsfield, Bucks
Submitted on 22-10-2016
It is definitely overdue for a refurb - the bar area felt like it hadn't been touched since the 70s. The room was OK, but the bathroom also rather elderly. Bed comfy enough, and a decent amount of space in the room. Location is great - just next to Green Park tube. Lots of good cafes within walking distance.
Submitted on 23-10-2016
V good location close by green park station. Good and friendly staff. Close by many attractions and shopping. Room is v comfortable and up to IHG standards. I recommend for city tour and business people to stay here.