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Holiday Inn London - Commercial Road

London All Airports, England, United Kingdom (LON)

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Based on 663 reviews
This 4-star hotel is within close proximity of The Gherkin and Design Museum.
Room & Rates
Executive Room, 1 Double Bed, Non Smoking - Holiday Inn London - Commercial Road - 1

Executive Room, 1 Double Bed, Non Smoking

  • One Double Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the 37-inch LCD TV offers pay movies. A minibar, a minibar, and a coffee/tea maker are provided. The private bathroom has a bathtub or shower, as well as bathrobes and complimentary toiletries. Air conditioning, a safe, and a safe are among the conveniences offered. This Non-Smoking room was recently renovated in July 2012.

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Room, 1 Double Bed, Non Smoking - Holiday Inn London - Commercial Road - 2

Room, 1 Double Bed, Non Smoking

  • One Double Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV offers cable channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Room, 2 Single Beds, Non Smoking - Holiday Inn London - Commercial Road - 3

Room, 2 Single Beds, Non Smoking

  • Two Single Beds
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV offers cable channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Deluxe Room - Holiday Inn London - Commercial Road - 4

Deluxe Room

  • One Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV offers cable channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Standard Room - Holiday Inn London - Commercial Road - 5

Standard Room

  • One Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV offers cable channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Room, 1 Double Bed, Accessible, Non Smoking - Holiday Inn London - Commercial Road - 6

Room, 1 Double Bed, Accessible, Non Smoking

  • One Double Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV offers cable channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. Air conditioning, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Holiday Inn London - Commercial Road
261-267 Commercial Road, London, United Kingdom E1 2BT


With a stay at Holiday Inn London - Commercial Road, you\'ll be centrally located in London, convenient to St Katherine\'s Dock and Tower of London. 

Resort Details

Take advantage of recreation opportunities such as a fitness facility, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include a television in the lobby and tour/ticket assistance.

Featured amenities include an Internet point, a computer station, and audiovisual equipment. This hotel has 4 meeting rooms available for events. Parking (subject to charges) is conveniently located nearby.

Accommodation Details

Make yourself at home in one of the 133 air-conditioned rooms featuring minibars and LCD televisions. Relax and take in city views from the privacy of your room. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Restaurants, Lounges & Bars

Satisfy your appetite at a coffee shop/caf serving guests of Holiday Inn London - Commercial Road. Quench your thirst with your favorite drink at a bar/lounge.


Know Before You Go 

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 14.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 663 reviews
from High Wycombe, United Kingdom
Submitted on 13-04-2016
We spent one night at this hotel while attending an event at the Old Truman Brewery. The hotel is on a busy road, a short walk from the Overground station. The area is also well served by buses. The check-in was quick and efficient (a relief, as the hotel was booked by a third party on our behalf). The room was very modern and comfortable. The bathroom was very nice. There was a flat-screen TV, and all the usual things you would expect. I left my electric toothbrush in the hotel, and when I ... Read more
from UK
Submitted on 25-04-2016
Commercial road is not the finest address but a short walk takes you towards the City and great spots such as Spittalfields and Bishopsgate etc. Very comfortable, clean and helpful staff. Secure feeling also which is important in this area. Nicely appointed bar and Food menu was pretty extensive. Breakfast buffet is good quality and friendly service on hand.
from London, United Kingdom
Submitted on 27-04-2016
Booked this hotel for a last minute trip, requested to have something ranged for a birthday and they pulled the stops to get it done. The room was amazing, had some really nice views of algate, comfy beds, nice bathroom plenty of sockets to charge your phone and other bits. the location is not too far from the station (6 min bus journey 11 min walk) the breakfast buffet is a must, was not too busy, the usual fried selection along with a cereal, pasty and continental. customer service is excellen... Read more
from Pune, India
Submitted on 04-05-2016
Stayed there for a couple of days and location was good - close to a tube station as well as overground (5 min walk both) and some small restaurants (more like kebab places) nearby, subway, grocery etc. Staff was v helpful anytime I asked them for anything, mostly directions though ... Lady at front office remembered and followed up to find out if I found the place and were the directions useful. A bar and a restaurant, small gym not well equipped but functional.
from Frejus, France
Submitted on 21-05-2016
I stayed two nights while attending a conference, nice and quiet rooms, clean!, nice and honest staff, ok+ breakfast. Close to DLR railway, Docklands and centre of London. Bar is run by Starbucks +++ Will go there again :)
from Leicester, United Kingdom
Submitted on 29-05-2016
I have been coming to this hotel on a monthly basis for the past year. Fantastic hotel. Credit to the staff; Salaah, Maura, Sabina, Dennis, Estzer, Marrianne, Jessica, Jehan, Gerrard, Christina, Trisha, Sara and Bilal. (sorry if I forgot your name or misspelt it).they have made it feel like a home from home especially for someone like me who travels weekly. Helpful and friendly staff always going out of the way to make your stay great. The hotel and rooms itself are comfortable and the layout is... Read more
from Keynsham, United Kingdom
Submitted on 29-05-2016
On a positive note, our room was very spacious and well-appointed. However we upgraded to a package that included free use of the mini bar during our 2 night stay; however we were informed on Day 2 that no items used would be replaced. After querying this misleading "carrot" to get you to upgrade, they relented. Location is seedy and you don't feel safe after dark outside.
from Hull
Submitted on 30-05-2016
Stayed at the hotel 27th & 28th May for my wife's 50th birthday. Can't go wrong with Holiday inn hotels very good for the money Location wise dependent on your age may be an issue, we used Whitechapel tube station and it is a 10 minute walk and that's the closest one so bare that in mind But as I say hotel was great value, breakfast was really nice with plenty to choose from whatever your taste Reception and bar staff were excellent We stayed in an executive room which was really good Only slig... Read more
Submitted on 30-05-2016
Lovely clean hotel with a cosy feel. Staff were very friendly and helpful and the breakfast was very nice with alot of choice. The only thing is the area it is in was a bit dodgy and definatly would not go out in the evening. No decent restaurants near by either.
from London
Submitted on 10-06-2016
Bar staff was delightful and helpful. Food was a different matter altogether - tuna wrapped was very poor value for money. It was meant to be 'a tuna wrap with crisps £8.95 (tuna mayo, red onion, cucumber, sweet corn in a tortilla wrap) I searched for the onion and sweet corn and found none. And perhaps at that price a few pieces of lettuce? See photo - seriously unattractive food!
from Atlanta
Submitted on 18-06-2016
I'm going to keep this short and sweet! The hotel was nice and clean, the staff was extremely friendly. We had a twin room and it was very spacious. The bathroom came with a tub and the tub was a bit high to step into. The wifi is strong!! The closest train station is Shadwell which is a 5 min walk through the Watney market (an outdoor farmers market). Other than that Whitechapel train station is over a 8 min walk. If you're coming from the airport with large/multiple suitcases avoid Whitec... Read more
from Irvine, California
Submitted on 19-06-2016
Thoroughly enjoyed our week-long stay at this Holiday Inn in London. It's 4 years new and it shows! Lobby was a great mingling spot for a drink, food, watching sports, and hanging out. The food was delicious...especially the fish and chips! The staff was friendly, professional, and helpful. Beds and pillows were comfortable, rooms were cleaned daily. Whitechapel tube is about a 10 minute walk and Shadwell DLR station was about a 5 minute walk. Took the tube from Heathrow to Whitechapel wi... Read more
from Tirana, Albania
Submitted on 20-06-2016
Very nice Hotel with helpful and delightful staff especially the predominately Spanish reception staff who went out of their way to help with any problem. Rooms a good size spotlessly clean and quiet Restaurant also good with a good choice of options. Only let down was the area of town where the hotel is situated but hopefully this will improve with time and a bit more regeneration!
from Cardiff, United Kingdom
Submitted on 20-06-2016
The hotel itself isn't bad - it's a good new-looking HI with all of the usual amenities. The room was clean and comfortable, staff very pleasant and there was a good bar area. Also free WiFi which worked perfectly. The main problem is the location which isn't massively pleasant - lots of boarded up shops / houses and no bars or restaurants that I would choose to visit. Also a good/brisk 15-20 minute walk from somewhere that does have these kind of facilities (Aldgate / Brick Lane etc). Bearing t... Read more
from Newcastle, United Kingdom
Submitted on 02-07-2016
Check in smooth and made to feel welcome immediately by reception staff - using my IHG card I was even given a free cup of coffee. Room was beautiful, spacious and quiet and joy of joys ... a face cloth in the bathroom. OK, so my joy might be a wee bit OTT but you'd be surprised now just how many hotels neglect to provide a face cloth so many of us travellers find essential. I've stayed here before and am always amazed by the price for East London - midweek is around £600 - a huge amount I'd ... Read more
from Paso Robles, California
Submitted on 03-07-2016
I have to say, this was indeed a very nice hotel. ALL of the staff (well, save one I guess) were always helpful and polite. At first on arrival, we were a bit apprehensive because the area looked a bit seedy. We were not too happy with the "clientel" living in the area either. But, that worry was quickly dispelled when we noticed many young women walking alone to and fro without seeming to have a worry. We stayed there 13 days and never had a problem outside. Inside was always bright and ... Read more
from Wolverhampton, United Kingdom
Submitted on 05-07-2016
This hotel is in a terrible location considering its such a great hotel. Booked the hotel as a weekend stay with the girlfriend, and upgraded to the Executive Room. The room was excellent, extremely spacious and came with free unlimited movies and a mini bar. The room was very clean, tidy and the bathroom was really nice with a range of nice toiletries. Staff were brilliant, and the room was well equipped. Found a great diner called Superheroes Diner which was great for superhero nerds such as... Read more
Submitted on 06-07-2016
This hotel is in a bad location. Saying that it was overall a nice hotel to see in after a long day working in London. Good. Good staff. Large room and surprisingly comfy bed. Free glass of red wine. Food was good value. Bad. Wifi didn't work. 3 devices and not one device worked. My work colleague Apple Mac seem to work *sigh* Location is poor. Not the hotels fault. Just nothing around. Overall. Would stay again if I had to work in the same area.
from Leicester, United Kingdom
Submitted on 09-07-2016
The location on the Commercial road is cosmopolitan, but not glamorous and there is a lot of development going on (building work for the Crossrail project). I previously lived in the area and so felt safe wandering round, but I can see that if you don't know the area it could feel unsafe at night. Hotel staff were very friendly with decent service. Good breakfast. At £150 for the night I thought that it was rather expensive for the location hence 'average' rather than 'very good' - but maybe I ... Read more
from Luxembourg City, Luxembourg
Submitted on 13-07-2016
Stayed in the hotel when over in London for business. Location worked well for me as I was flying in from London City and needed to go to Canary Wharf. Staff was very friendly, especially Hasan who took care of the check in. Room was nice and clean. Breakfast was good, had a enjoyable English breakfast. I was positively surprised of the hotel and would recommend to others.
from Cumbria
Submitted on 19-07-2016
To be honest our holiday inn rewards points were going to run out so stayed here as was comparably priced to other places. As ever the service is efficient and rooms are clean. May be a little far out for some tourists who'd prefer to walk to sights rather than tube it. Area is nice and diverse being just on outskirts of the city's continued gentrification.
Submitted on 19-07-2016
Wow that was a hot day. Think we hit 33 in London city tonight. Thanks that my hotel room is cool 19 degrees. Great team at the bar especially Cristina superb. Oh and thanks for teaching me a little Spanish "buenas noches". ??? (hope that's spelt correctly).
from Germany
Submitted on 21-07-2016
We can totally recommend the Holiday Inn Commercial Road. The staff is very nice and the room is quite spacious, well equipped and clean. We stayed there for 4 nights on a sightseeing trip and in our opinion it's unfortunately a little bit too far from underground (around 20 min. stroll)
from Gulpen, The Netherlands
Submitted on 23-07-2016
Nice hotel. Big, clean rooms with a comfortable bed and good wifi. Breakfast is just ok, not exceptional. Personnel at the front desk was very friendly but check in could be a bit faster. Check-out was fast.
from Reading, United Kingdom
Submitted on 25-07-2016
Booked this hotel for a night, went into London to see a show. Hotel located about 5-10 min walk from a DLR station which you can use to connect to London Underground. Room was very clean, spacious, light and modern. Hotel itself also very clean and modern. Customer service excellent during stay and breakfast of a very good quality. Would highly reccomend this hotel if you are prepared to be a few minutes less centrally located.
from Edinburgh, United Kingdom
Submitted on 28-07-2016
I've stayed here a couple of times in the last two weeks and have booked again for next week. The hotel is a new-build, just four years old, and for London has excellent sized rooms that were clean, with fresh, contemporary decoration and a very comfortable bed. The air conditioning worked perfectly and the hotel was quiet. The only minor issue with the room was that the water pressure wasn't really high enough to run the very good shower properly. The reception staff each time have been gre... Read more
from London
Submitted on 01-08-2016
I arrived at this hotel at night and was told despite my reservation that the hotel was fully booked. I had to wait around for 25 minutes as they tried to then send me to another hotel whilst I explained that I had just completed a 14 hour plane journey. The duty manager did try his best but the service was chaotic, impersonal and I was really disappointed. When I was finally allocated a room it looked clean at surface level but upon checking I found an unclean bathroom and mildly damp bedshee... Read more
from Liverpool, United Kingdom
Submitted on 13-08-2016
very nice hotel, situated in shadwell an area which is multi-cultural , market shops on corner etc, musilm/indian/white/black minority, hotel around the corner from train station, usually had to cut through the market every day. very pleasant people and helpful at all times in the area. Mc donalds around the corner shops around the corner ideal area really , 1o min from city centre by train. Hotel very clean , staff very helpful, breakfasts are nice but could do with more variety the pastries em... Read more
from London, United Kingdom
Submitted on 24-08-2016
Very nice hotel overall, rooms are new and spacious for London! Only 4years old and they had a raffle to celebrate Higher standards than other Holiday Inns. DLR and underground within 10 minutes. The best overall is the service! I mean everywhere! Reception team super kind, lobby manager available and breakfast was nice too!Maybe the area is little different what you would expect but is East London so nothing different!If we will travel to London again we will stay here!
from New York City, New York
Submitted on 26-08-2016
We stayed here as a family in two rooms which were modern, clean, and sizeable, especially for London. It's easy to get to central tourist locations on the District Line and you can link to other lines using the DLR too. The staff was very accommodating.
from New York
Submitted on 31-08-2016
We stayed three nights in total at the Holiday Inn London Commercial Road. The hotel is quite new, apparently built for the London Olympics, so all the furniture and furnishing are nice and clean. There is free wifi in the room, but it does not connect all the time, which for us wasn't a problem since we have data roaming. The access to the overground, tube, and buses from the building is very convenient. The only real caution is that the hotel isn't really in Spitalfields Market area (it's a... Read more
from London, United Kingdom
Submitted on 02-09-2016
Back on february i stayed at this property arriving late at night and despite wide availability no upgrade granted,i have to Twitt IHG care and question a quite rude and arrogant duty manager before being granted upgrade. This time again,its bank holiday week end,hotel selling as cheap as 72£,wide availability executive rooms AND let me add this i was the only Elite guest that day as showing on elite registration paper to be signed,even the staff drew my attention to that. No upgrade granted. O... Read more
from Derby, United Kingdom
Submitted on 03-09-2016
Only being a few mins walk from the DLR through the market this is quite handy to get into London. Only a 20min walk to Brick Lane or Aldgate East tube. The hotel is very nice with well soundproofed rooms. I had a room overlooking the main road and there was no noise interruption. I didn't have breakfast or any meals but the service and quality of the room was good.
from Sweden
Submitted on 12-09-2016
A basic Holiday Inn hotel in a good location. Night buses stop outside, walking distance to the tube. If you're coming from Stansted airport, the airport coach can drop you off within walking distance to the hotel as well. Great for visits to East London.
from Dublin, Ireland
Submitted on 12-09-2016
Recently stayed for 2 nights at the Holiday Inn, Commercial Road. The Hotel was great. The rooms were clean and tidy although the fact that the windows don't open was a little u comfortable. The staff proved helpful and friendly and they couldn't be more accommodating. My room was a little noisy however, as I was near the elevator. Once I was off to sleep, however, this wasn't an issue for me. Breakfast was great, loads of choice and variety. Good location too. All in all a positive experience. ... Read more
from London, United Kingdom
Submitted on 13-09-2016
Stayed here while seeing a show. Check in very smooth.The receptionist was a very polite and helpful young man. Starbucks coffee was good however had a new member of staff make my first Latte which was more foam than anything else however improved when served by more experienced staff. Room was very nice and comfortable. Breakfast was very nice however I think midweek breakfast should be up to 10:00 rather than 9:30. Whilst we were having breakfast which we had arrived at 9:15 for a waitress cam... Read more
from singapore
Submitted on 14-09-2016
Stayed here for 3 nights on a business trip. The rooms are good and clean. The staff is very friendly and helpful. The breakfast was decent with the standard fare. However, there is not much to do around the neighbourhood but it is just 20mins bus ride to the city.
from London, United Kingdom
Submitted on 19-09-2016
Stayed for 2 nights, rooms clean and tidy, staff helpful and pleasant to talk to, great location. The bed was comfortable, air con worked well as it was very warm, breakfast was good with excellent choice. We will use this hotel again.
from Selsey, United Kingdom
Submitted on 23-09-2016
I stay here regularly, and will continue to do this because of the location, and have to say that the staff are friendly and efficient. The rooms are usually very clean, breakfast choice is good for a small Holiday Inn, and very handy for Shadwell DLR station which will take you the one stop to Bank or Tower Gateway. The area isn't great and there is little or no eateries around and within easy walking distance but for a business hotel that is usually two thirds of the price of hotels next to ... Read more
from Manchester, United Kingdom
Submitted on 26-09-2016
Arrived late at night for meeting the next morning locally. Only on street parking available but was able to park right outside. Duty manager opened second check in desk for me on arrival- this was a welcome! Hotel is pleasantly new, with comfortable, spacious rooms. Paint peeling a little in bathroom, but room otherwise perfect. Minibar however had been "emptied for your convenience". Actually it's bloody inconvenient when I've just arrived at 11:30 and want a snack before bed! This forced me ... Read more
from Powys, United Kingdom
Submitted on 27-09-2016
Room comfortable, food excellent. Biggest asset is the friendly staff who could not have done more to ensure a pleasant stay. Thanks to Marianne, Cristina, Guiseppe, Prince and all those whose names I sadly didn't get. Not forgetting the General Manager and the Duty Manager for their impressive maintenance work on the first evening.
from Los Angeles, California
Submitted on 10-10-2016
This was an extremely clean and new feeling hotel, but not an exciting place to stay. I ended up here because I made a bid on Priceline for 4 star property in the Shoreditch/Islington area because that is what is trendy right now. Somehow this property got looped into that area, but it is not in the trendy part of the area. The beds, towels and bathroom were clean. The property felt well maintained. The front desk was friendly. The property was quiet at night. The air conditioning was wonderf... Read more
from Hanover, Canada
Submitted on 10-10-2016
the hotel was spotlessly clean and the staff were all great. Thank you to the front staff especially Jamel, she was great and arranged lots of things for us. The restaurant was good, service was good and breakfast was very varied. The room was lovly, linen was fresh and the towels were great. I recommend this hotel
from Brooke, Norfolk, UK
Submitted on 11-10-2016
This is a full service Holiday Inn priced cheaper than nearby low-service Holiday Inn Express versions. from the map it looks out of the way in East London down the Commercial Road, and to a point it is. But I was able to catch the 15 bus direct from Trafalgar Square, which dropped me at Watney Market.... 10 metres from the front door. Much easier than the 5 minute walk from the DLR especially if carrying bags etc. So, for the convenience of non-stop travel, direct from the key central Londo... Read more
from florida
Submitted on 15-10-2016
If you don't mind staying in one of the less attractive neighborhoods of London (i.e. Whitechapel) this hotel offers a clean, comfortable and affordable choice. A 10 minute walk will get you to one of several Tube stations for a short ride to the more popular areas of London.
from Romford, United Kingdom
Submitted on 20-10-2016
I originally booked this hotel for 3 nights as my partner was having a operation in the RLH. The hotel staff are friendly and helpful. The rooms have everything you need and are very clean. The shower is great too. There is plenty of seating in the foyer and all the newspapers you can think of. The breakfast has a variety of everything, cooked, cold, fruit and pastries. If you like a pancake then the self serve pancake maker is a must, they are delightful and served in under 60 seconds. I had to... Read more
Submitted on 20-10-2016
I stayed here due to its location to the office and upon walking into reception i was really impressed with its surroundings, it looks very modern and clean. Staff were helpful and my room was ok. Its nothing fancy but it was comfy and clean... The breakfast was nice, just felt it was set up oddly as I had to keep walking round to find certain things, so the layout could do with some work. Other than that great stay at Hotel Ibis!