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Holiday Inn Express London - Southwark

London, England, United Kingdom (LHR)

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Based on 933 reviews
Make the Holiday Inn Express London-Southwark hotel your base for a buzzing central London location and excellent transport links.
Room & Rates

Standard Room

  • One Bed
  • Two Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.


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1 Double Bed with Sofa Bed Nonsmoking

  • One Double and One Sofa Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.
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1 Single Bed Nonsmoking

  • One Single Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.
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1 Double Bed Nonsmoking

  • One Double Bed

Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.
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1 Double Bed Wheelchair Accessible Nonsmoking

  • One Double Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This Non-Smoking room is wheelchair-accessible.
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2 Single Beds Nonsmoking

  • Two Single Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.
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2 Double Bed Wheelchair Accessible Nonsmoking

  • Two Double Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This Non-Smoking room is wheelchair-accessible.
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Holiday Inn Express London - Southwark
103-109 Southwark Street<br/>Snow House/103-109, London, United Kingdom SE1 0JQ


With a stay at Holiday Inn Express London - Southwark in London (South Bank - Waterloo), you\'ll be minutes from Tate Modern and Globe Theatre. This hotel is close to Big Ben and Trafalgar Square.

Resort Details

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the 88 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include direct-dial phones, as well as safes and desks.

Restaurants, Lounges & Bars

Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 12 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 933 reviews
from Hickory, North Carolina, United States
Submitted on 17-05-2016
We stayed 5 nights at this hotel and found it to be clean, quiet, and reasonably priced. The staff was friendly and helpful. The complimentary breakfast was adequate but not exciting. We loved the location, near the Borough Market and Tower of London. The room was comfortable and a nice size. One word of warning to women- the lighting in the room and bathroom are very poor for putting on makeup. All in all a good experience and fair price for London. We will stay here again!
Submitted on 17-05-2016
Conveniently located. 300m from southwark tube station, 100m from river bank. For good restaurant selection, may need to walk across the bridge to the north bank. Room is clean but on the simplistic side. Could use a bigger table for basic biz task that requires more than a laptop, a power outlet by bedside, and a better sofa. Has hot breakfast but selection is limited.
from Melbourne, Australia
Submitted on 18-05-2016
comfortable, centrally-located hotel. wheelchair accessible, although it was quite a challenge getting my electric wheelchair into the lift. an electric scooter would not fit. quite close to the tube and buses. good breakfast. nice cafes nearby with good coffee.
from Bacolod, Philippines
Submitted on 19-05-2016
The hotel is a short distance walk from the Southwark Station and is accessible to most London attractions like London Eye, London Dungeon, Shrek, Parliament building and Westminster Abbey. You may reach these tourist spots either by bus or by 20 minute walk. The room we stayed in was at the 5th floor. It was awesome. The bed was pleasant to sleep on. The bathroom tiles were seemed newly refurbish. It was very clean. Most of all the room is free from any funny smell. However, the food we saw dur... Read more
from Ghent, Belgium
Submitted on 22-05-2016
We stayed 3 nights in this hotel. Overall we had a good stay and would recommend this hotel! We would give this hotel a 3 and a half star rating. Pros: - Location is perfect: close (5 min walk) to tube station Southwark, save, clean and nice neighbourhood (restaurants, cafés, tate modern, Thames, Borough market,... All in walking distance) - Room was clean, modern, big enough, had a great shower, coffee/tea maker is convenient, daily housekeeping is a plus. - Staff was friendly - no trafic no... Read more
from Jeddah, Saudi Arabia
Submitted on 26-05-2016
If you want to you the tube, it is quite a long walk to reach the hotel. Supermarkets are a short walk away. I enjoyed my evening walk along the river Thames which is around 10 mins walk from the hotel.
from birmingham.
Submitted on 29-05-2016
Stayed there on Friday 27th May, room was excellent, very clean everywhere, pleasant staff all round, good breakfast to set you up for the morning and only a few minutes to the underground. Will definitely go back
from Sutton, null, United Kingdom
Submitted on 29-05-2016
Arrived not really knowing what to expect but pleasantly surprised. Reception area lovely and staff very welcoming. Had asked for higher room floor and we were given one on 5th floor. Neighbourhood view and very quiet. We had a wheelchair accessible room which was newly refurbished and was very spacious, clean and well furnished. There is a bar here but it is expensive. Lifts quick and efficiant.Less than 5 minute walk from tate modern and not much further from southwark tube. Less than 15 min w... Read more
Submitted on 30-05-2016
We stayed one night in this hotel, and was perfect. Very clean rooms, staff were friendly and the breakfast was lovely. The location was ideal, we walked to borough market, and the tube station is in walking distance and didn't take very long at all. We will definitely return!
from Florida
Submitted on 16-06-2016
This hotel is typical of all holiday inn express. There were two issues we had. One is the inability to print out your own boarding passes. You had to forward the information to their printer. Second issue is the breakfast. The first day we go now at 7:30 am and both coffee makers weren't working properly, milk dispenser was empty and when we informed the staff that worked at the breakfast area she was rude.
from Wolverhampton, United Kingdom
Submitted on 18-06-2016
Stayed in this hotel to go to a show at the ITV studios. Location was perfect for this purpose and was also good within easy walking distance of Southwark tube station to go elsewhere. It is a clean hotel, the decor fresh and modern and provides everything you would expect from this brand. The complimentary breakfast did the trick this morning with sausage, baked beans and scrambled eggs as your hot option choices. Gianina who checked us in and the gentleman who checked us out (didn't catch ... Read more
from Edinburgh, United Kingdom
Submitted on 19-06-2016
A perfectly utilitarian hotel. Check in was simple, except the lift wasn't working involving convoluted instructions on how to get to my room by the other lifts (I took the stairs). Room was a reasonable size with shower (no bath, which is my preference anyway). Breakfast was very basic. Would probably give more stars if I had paid £80-100,which is about what it's worth.
Submitted on 19-06-2016
we had an organised trip for our company to attend some events in london staff were fabulous rooms extremely clean and breakfast great choice making the trip excellent it was in a fabulous location to get to everything with easy reach and check in was very swift
Submitted on 21-06-2016
This should be a simple enough review....I stayed here for a couple of nights for a business trip. I was more that pleasantly surprised by my room. Bed was comfy, huge bathroom and a nice selection of pillows... Reception seemed friendly and there is a bar open till midnight. Location wise it was ok, not too far away from the tube and if you walk down the street you get a great view of the shard....especially at night. Free breakfast, free WiFi and tea coffee in your room. It was a decent price ... Read more
from Sheffield, United Kingdom
Submitted on 22-06-2016
When I checked in at 7:45pm, I discovered that my employer's hotel booking service had managed to book, & then cancel my overnight within a very short period, leaving me with no booking! The friendly & helpful reception staff apologised, but Gianina was absolutely lovely, and tried for ages to get through to someone to resolve my problem, although it wasn't the fault of the hotel! I offered a credit card payment for expediency, but Gianina held my payment back until she had got through & sor... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 22-06-2016
The hotel is in a great location - 5 mins walk to Southwark station and also walking distance to St Paul's cathedral and Tate and also London Bridge. Breakfast is included and the choices are minimal, we just had some yoghurt and cereals every morning. The rooms are clean and quite basic, but good size for London standards. The lady at the reception allowed us a late checkout at midday as it was my moms birthday and they also gave us a room on an upper floor as requested, so thank you holiday i... Read more
from ramhash
Submitted on 27-06-2016
When we arrived there was a sign that the elevator was out of service, with apologies. We ere directed to one on the other side of the building--fine, but there were a few steps up then a few back down to get to our room. This was not very convenient with bags and a bad back. Even at the end of our stay of 3 days it was still not fixed. The hotel agent was nice about it and said they were waiting. They did deduct from part of one night's cost. Also the shower head was leaking from the hose... Read more
Submitted on 04-07-2016
i stay here frequently and am an IHG Spire Elite. Asked for quiet room on booking and was given one at front of hotel overlooking main road. Traffic noise horrendous. Ended at midnight and started again at 05:30. At check out spoke to the receptionist Igor who was totally disinterested and rude pointing out that I only paid £192 and the rest of the week would be well over that!
from Kinross, United Kingdom
Submitted on 04-07-2016
Booked this hotel so that we could gain easy access to Central London. The rooms were very clean and the staff could not have been more helpful. The location is only a short, less than 5 minute, walk from Southwark Tube station which meant easy access to all central London locations. The staff spoke a number of languages, even Scottish- lol, and had a welcoming smile and great customer attitude. Having my 13 year old daughter with me meant that i didn't want the hustle and bustle of the night li... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 05-07-2016
Good clean hotel in the centre of London. Close to the tube station. Very comfortable rooms and a comfortable bed. Breakfast is abit limited, could do with more variety. The lift is very small. Can't fit more than 3 people so be ready to wait. Good hotel for short stay.
from Isle of Man
Submitted on 07-07-2016
A good hotel effectively on the South Bank and just behind the Tate Modern Gallery. The staff were very friendly and welcoming. The rooms were clean, tidy and modern. We had an additional foldout bed so things were 'compact' but not overly so and this is a city centre hotel. The bathroom was tidy, the shower wasn't the most powerful but water was hot and plentiful. Oh and free wifi throughout a real boon. Breakfast was a buffet affair both hot and cold and a good selection. Not a huge but simpl... Read more
from St. Petersburg, Florida
Submitted on 07-07-2016
My family and I stayed here from June 24th-July 1st, 2016. I had searched extensively for a place in London that could accommodate 7 of us, and I needed a place that served breakfast and was centrally located so that we could just walk instead of ride the tube to save money. I had 5 seniors with me, so walking long distances was a concern for me, but they were totally fine since the hotel was so close to everything. The location of this hotel was absolutely perfect. If you needed to catch the na... Read more
from Warwick, United Kingdom
Submitted on 10-07-2016
Like most HI and HIEX hotels they know exactly what they are and the value you get matches the price you pay. Good budget hotel close to some major tourist attractions. Great location and I quite liked the walk out over the Millennium bridge and into the City every morning and back in the evening. Especially in the heat of summer being within walking distance of work beats taking the tube (i.e sauna!) every time. Decent breakfast and Wifi coverage. Would consider staying here again as fallback ... Read more
from Frederikssund, Denmark
Submitted on 15-07-2016
Like all other hotels in the center of a big, Western European city this hotel is rooms the size of a minivan and a price tag in the higher regions. It is also quite worn out and facilities is almost non-existing. There is one(!), very small and extremely slow elevator. The breakfast is below normal European/continental standards which is a decent meal in this case without cheese&bacon (to expensive), scrambled eggs from pulver and choppeds fruits from the can. On the bright side the hotel is ... Read more
from Buckingham, United Kingdom
Submitted on 19-07-2016
Pretty typical of a holiday inn express. They have a few boiling works going on outside and no disabled access through the main entrance. The breakfast is ubiquitous of expresses, but slightly better quality sausages than some others; at least they aren't deep fried. Disappointing there's no restaurant or room service, but the staff were nice enough and recommended a few places and has no issues with take out in the room. Another good point - charger next to the bed, not typical of HIEs. Ro... Read more
from Montreal
Submitted on 20-07-2016
The room was booked for 2 adults and one child. And sold as such. Very small. Once the sofa bed was deployed, there was no room to unfold luggages but on bed and going around beds was tight. Fairly clean. No bath No fridge/mini bar. It was easy to get ice from the front desk. Staff was helpful. Breakfast choices where the same for 8 days. A rotation would be nice. Very well located. 2 minutes from Tate Modern, 5 from Southwark Station. Wi-fi was ok but not fast. I know London is expensive ... Read more
from Berlin, Germany
Submitted on 21-07-2016
This hotel is centrally located, which is the most important positive aspect of this hotel. Other positive aspects are more difficult to find. The rooms are the standard Holiday Inn Express rooms which means they are clean, relatively new, and OK but simple. The hotel itself is much older. A positive thing is that the windows are well soundproofed. The lobby is bad, when I arrived at around 7 p.m. the first thing that came into my mind was, oh is this hotel closed or being renovated since everyt... Read more
from Atlanta, Georgia, United States
Submitted on 26-07-2016
Great location and great service. Close to the Tube, close to the water, great for running. Breakfast is always great. Room was comfortable and lobby was good. Convenient to some fun restaurants. I would recommend The Ring.
from Saddle Brook, New Jersey
Submitted on 26-07-2016
Close to glob and tower bridge, nice safe neighborhood ,plenty of good places to eat or have a cold one lots of after work hang outs pubs. Staff was quite help full,rooms small but very would recommend for location and cost cleen. we were a group of 5 we used a room for 2 and a room for 3
from Amsterdam, The Netherlands
Submitted on 01-08-2016
Holiday inn expresses sometimes disappoint because of the low cost feel they have, not the Holiday inn express southwark. The hotel is nice, rooms are comfortable in size, beds are good and it's close to public transport and has different restaurants nearby. Would definitely stay here again.
Submitted on 03-08-2016
I had a very good experience with the reservation manager, Martina. She went out of her way to make sure I can join my wife and daughter even though there were no more available family rooms. I really felt she and the front desk where trying their best to help. And they did. Besides that, the room was clean and quiet. Breakfast is basic - scrambled eggs which seems were not the best...baked sausage, beans, some cornflakes. Location - 15 minutes and you are in Piccadilly / Soho and all the fun st... Read more
from Middlewich, United Kingdom
Submitted on 22-08-2016
Simple basic clean comfortable hotel well situated for south bank Tate etc. Good base but you don't want to spend time there. Filling breakfast and helpful staff. Busy during breakfast at some times and no variations in menu. no restaurant.
Submitted on 23-08-2016
Nice breakfast. Very close to underground (3/6 minutes - depends on station). Close to all main Attractions within 10-20 minutes walk in the river (London eye borough market, covent garden, tower bridge, trafalgar/Leicester squares. Affordable when not going solo (double/twin bed). Very recommended!!!
from Miami, Florida
Submitted on 24-08-2016
My room was a double with a small but functioning window. The sheets were top notch and there were many appointments in the room, good towels, fine robe, good shampoo and body wash. The bathroom was large and modern. The TV was also large and modern. Breakfast was good and ample. Coffee was great. Service at the front desk was excellent. The hotel is 1/2 block away from TAte Modern and many great restaurants and Starbucks. 1 block away was the Tube, Southwark Station. Could not have been bett... Read more
from Waltham Abbey, United Kingdom
Submitted on 01-09-2016
I stayed at this hotel as it was considered convenient for a business trip taking in locations in and around The Shard. Was a bit concerned when placed in Room 101 (not just because of the George Orwell book), but because this wax situated on the ground floor looking directly out onto the busy Southwark Street and was right behind the breakfast station. I needn't have worried. The room was comfortable and very quiet. Breakfast wasn't anything special, but adequate, with a few of hot options al... Read more
from London
Submitted on 04-09-2016
This is the third year in a row that my mother and I have stayed in this hotel. Clean and comfortable rooms, friendly staff and great location. It is close to the Tate Modern and walking distance from many other attractions.
from Bedfordshire
Submitted on 11-09-2016
I stayed in this hotel for 4 nights due to work commitments at summerset house. I had a double room which was clean with toiletries in the bathroom Breakfast was ok, but why no bacon on the Buffett??? Help yourself to whatever you wanted. The staff I found rude and had a problem understanding English! No parking for the car as they were doing work to the car park. Nice location a couple of pubs and mini supermarkets in area. Not walking distance to the popular areas of London so taxi would cost... Read more
Submitted on 02-10-2016
The room, food etc. was average for the hotel type but the staff (particularly one lady working at breakfast time) were really good. Although, the price is a little high for what it is it is in a prime location to see all the sights.
from King's Lynn, United Kingdom
Submitted on 05-10-2016
Stayed two nights while visiting Tate Modern. The hotel is ideally situated for the South Bank attractions - just a five minute walk to the river. It is a bog standard Holiday Inn Express and does exactly what it says on the tin. The rooms are of adequate size with excellent modern bathrooms, cleanliness is very good and the staff are efficient and friendly. It is also good value for that part of London. As others have mentioned, the breakfast could do with a bit more variety but it was perfec... Read more
from Marlborough, United Kingdom
Submitted on 08-10-2016
One thing is for sure. You don't hook a Holiday Inn Express if you want luxury. This is probably not the worst but certainly not the best example of this budget chain. Tired, showing signs of wear and tear, and in need of a deep clean in places, I was grateful that this was just a one night stay. Staff do their best and work with a smile on their faces which helps.Rooms do most things (apart from a TV which never wanted to be switched off) of a fashion. The bed and the shower - what else do you ... Read more
from London, United Kingdom
Submitted on 09-10-2016
The hotel is an economy class, but it's not so bad, because the hotel is strategically ideal location near sights such as the London Eye, London Tower, Big Ben, etc. Helpful staff. The rooms are very small but fairly quiet. Elevator is very small, so often had to climb the stairs. The breakfast menu shabby.
from Birmingham, United Kingdom
Submitted on 09-10-2016
1 night stay with partner to see the local sights. Was checked in smoothly and efficiently. Was giving an accessible room and requested to change to a standard. Moved with no hassle!! :-) room was spotless and great amount of space for London! Was close to the eye and other sights. Used nearby parking recommended by hotel for £30 a night. Night staff were pleasant when returning late at night. Would definitely return!
from Witless Bay, Canada
Submitted on 12-10-2016
Was pleasantly surprised with our stay here. First trip to London so had no idea where to stay. Was clean and had friendly staff. Walking distance to many pubs, shops, and restaurants. 5 minuted walk to Tate museum and only 15 minute walk to London eye. Would definitely recommend to those traveling on a budget!!!
from Tofino, Canada
Submitted on 15-10-2016
The rest of the stay was ok, but at breakfast i asked one of the staff if the scrambled eggs at the buffet were free range, she didn't say anything and ran off. A few moments later she came back with someone that asked me if i had a question and i asked her if the eggs were free range, she said they weren't. In 2016 for a reputable big chain like Holiday Inn Express to still provide battery hen eggs when free range is almost the same price and widely available is shameful and disappointing. Es... Read more
Submitted on 16-10-2016
Comfortable, clean room. They asked us to comment on points out of ten. The hotel had no hot chocolate in the drinks bar, also no whisky. No apologies, just a simple no. Not the best comment. Tables were full at breakfast, but a lovely lady did her best to find us a table. Would come back.
from Banbury, United Kingdom
Submitted on 17-10-2016
After paying over £250 for a 2 night stay we turned up to the hotel full of expectation, only to find a very small room. Not to worry we ventured out into London and had great night and loved how close the hotel was to the tube station. The only major let down for our stay was the breakfast service. Having read other reviews today, this seems to be a reoccurring problem, for a start there just wasn't enough seating for everyone and guests were left standing waiting for a table to become availab... Read more
from chester
Submitted on 24-10-2016
This was our second stay this year at this hotel. We had a large, clean room, although the large rooms are disabled access so you get the orange cords, but this was actually a full bath as we dislike wet rooms so can't complain. Complimentary breakfast at this hotel has improved since last time, but was a bit manic. As we booked through reward nights and are members of their scheme we got a complimentary drink, although only one when there were two of us, that's the only reason I'm not giving fi... Read more
from cairo
Submitted on 27-10-2016
the hotel is not bad but you must know that you have to take the tube (underground) 30 mints to the city center,,the tube 10 steps from the hotel but it's in the zone 3 and the center in zone one. the reception is so polite and helpful also the room size was very good and comfort. the only weakness point is the location. it was my first trip to london ,so i wanted to be as near as possible from the city center.
from Halesowen, United Kingdom
Submitted on 27-10-2016
We arrived at the hotel and it was surrounded by building work also the hotel was covered in netting and scaffolding. We walked inside and there was loud thumping coming from the floor of the hotel and we was unsure if we should stay there. But despite this the noise stopped mid afternoon and we never heard it again until we checked out! We had lovely time there the staff were very helpful and friendly. The room was modern and the beds were very comfortable and could not fault the hotel inside a... Read more
Submitted on 29-10-2016
Stayed for two nights at the beginning of this week. Quick and friendly check in, clean, good sized room but bathroom could do with an update.... disabled accessible facilities, shower chair and additional hand rail were really rusty. Good breakfast, plenty to choose from and nice quality. Really lovely lady served us on both days, loved a chat :) good location! A really down point was the noise from the building work taking place at the hotel. Scaffolding everywhere outside, we were in the fou... Read more
Submitted on 30-10-2016
This hotel is situated in very good place. The room and the bathroom were quite big. There were no minibar neither safety. The smell in the room was very bad. The breakfast was very poor, specially the coffee was puny.
from Bristol, United Kingdom
Submitted on 30-10-2016
The hotel is in a good location, easily reached from Southwark st station. Access to the south bank and attractions is easy. The room itself was ok, a bit cramped as a family room but adequate. The bathroom is a bit tired, don't really expect to see cracked tiles in the shower. Breakfast is where improvements are needed. Somewhere along the line holiday inns have decided to only offer a minimal selection. Sausages but no bacon? Why? Doesn't make sense to me. Surely the selection should be enou... Read more
from Stoke-on-Trent
Submitted on 30-10-2016
I have stayed in other major chain hotels in London, including another Holiday Inn Express, but this was expensive for the amenities, room etc in relation to the others. The room we were in was a Twin; but for those who are planning the new rooms some tips - whilst it is great that you have the hairdryer by the full length mirror, an accessible socket close by would be very helpful - trying to use hair straighteners by the TV and no where near a mirror is not helpful. The area between the beds ... Read more
Submitted on 30-10-2016
During the period we stayed, for an extra 30 pounds a night you could stay at the Crowne Plaza on Black Friars booked a total of 5 pax into this hotel and I have to say there is nothing wrong with place. I personally would not chose to stay here but, the staff are friendly, the rooms are clean, the beds are comfy and the showers are hot and it only takes 10 mins to walk to Ludgate Circus.
from Waterford, Ireland
Submitted on 01-11-2016
Ideal location for touring the London sights, easy reach of Southwark station, 15min walk to London Eye, 10min to Borough market. Hotel very clean, comfy beds and pleasant staff. Breakfast was average
from Helsinki
Submitted on 03-11-2016
I stayed at this hotel for two nights and I enjoyed it. The prices for rooms are quite expensive, but the value is still there. My room was clean and tidy and this time the bed was lovely, very comfortable. The overall lighting in the room was ok, however no light by the entrance door (very strange). The breakfast was the usual HIEX breakfast, still no bacon, but still ok otherwise.
from Glasgow
Submitted on 06-11-2016
This hotel is in a good location for the south bank, Tate Modern and other tourist attractions in the area like National Theatre, London Eye etc. The rooms are typically small but suitable for a stay of a few nights. Room was clean and fresh but looking a little tired. It has scaffolding out side and notices that the rooms are being renovated which is good news as the bathroom was looking a little dated. Tea and coffee facilities in the room but no biscuits which is a disappointment. Breakfast ... Read more
Submitted on 09-11-2016
Basic hotel as expected. Currently looks unappealing as it's surrounded by scaffolding. my room was nice enough but freezing and the air-con just blew cold air. I was there for 1 night on business and it was adequate but I'll choose an alternative next time if possible. Location was fine, felt safe and about a 5 minute walk to the Underground station. Breakfast was ok, but maybe a bit cold. My expectations were not high and it fell a bit below what I'd expect. room 411 was the cold one
from York, UK
Submitted on 13-11-2016
Booked several months in advance for three double rooms for an overnight in London. The reception, breakfast, sitting area is modern and inviting. The breakfast was exactly as expected having used this chain before, a little manic with over cooked sausages but ok for free. The wifi worked fine. Our room was a family double with sofa bed. It's was as expected, clean, well laid out with all you needed. Bathroom was a little dated compared to the last hotel we stayed in with this chain and the ... Read more
from Tyler, Texas
Submitted on 13-11-2016
My wife and I stayed at this hotel and made it our base while in London. The hotel was a short 5-10 minute walk from the Southwark underground station. Our room was clean and comfortable and we found the complimentary breakfast to be fine. The WIFI was easy to connect to and worked great. The staff of this hotel was excellent. Everyone was so friendly and helpful. I would not hesitate to stay here again.
from London, United Kingdom
Submitted on 15-11-2016
Stayed here this weekend.Excellent value, close to Tate modern just near Blackfriars bridge. Renovations underway at present but not inconvenient in any way. Had dinner at Vapiano just across the road, also good and excellent value. Room good, breakfast excellent and staff friendly and helpful. Thanks especially to Hazel and Gianina ...we will be staying again for sure. Kate and Nick
from Castleford, United Kingdom
Submitted on 15-11-2016
Good location and usually cleanliness standard. Hotel under external renovation with scaffolding erected. No car parking now and nearest car park is a good five minute walk and ridiculously expensive. Tried to claim a refund for the car park and was refused. We wont be using this group again-beware. Breakfast was just average.
Submitted on 15-11-2016
The rooms are old and tired, the air conditioning was broken and to cap it all, there was no hot water in the morning. Reception staff very friendly but refused to get the manager as she was 'very busy'. Avoid like the plague.
from Middlesbrough, United Kingdom
Submitted on 16-11-2016
I stayed here on business for 3 nights and was horrified when my taxi pulled up outside as there was that much scaffolding and building work it looked like the hotel was actually closed. You then had to enter via a tiny entrance with cracked steps. The member of staff that checked me in was professional enough but not over friendly. Once I arrived into my room on the 4th floor, via the smallest lift I've ever been in, I found it was very small with only a small shower, which considering my comp... Read more
from Frankfurt, Germany
Submitted on 21-11-2016
We recently completed a four night stay here and found the hotel to be a good value. It is in a convenient location close to the tube and walkable to some site-seeing attractions such as the Tate Modern, Borough Market and Shakespeare??s Globe. The room was clean, reasonably modern and included a free breakfast that had a variety of choices. There was some renovation work being done at the hotel during our stay but we didn't hear anything or experience any inconvenience because of it.
from Aviemore, Scotland, United Kingdom
Submitted on 22-11-2016
This was close to the subway so very convenient. Breakfast was included in the booking. Unfortunately the hotel is undergoing massive renovations so we actually could have walked straight past the bulding not realising it was a hotel. The room was comfortable and the interior welcoming. Staff were professional but perhaps a little awkward on the reception area.
from Loughborough
Submitted on 25-11-2016
As this hotel was undergoing refurbishments while we were there, we found access was a little difficult for our aged bones. The room was as expected for an HI Express, comfortable and functional. As we were in town for a family celebration, it met our needs perfectly. The room was very quiet, given that the hotel is on a main thoroughfare, triple glazing worked and there was no disturbance form other guests. The en suite facilities were more than adequate. The buffet breakfast was a little ... Read more