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Holiday Inn Express London - Earl's Court

London, England, United Kingdom (LGW)

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Based on 1466 reviews
This family-friendly hotel is within close proximity of Broadway Shopping Centre and Hammersmith Apollo.
Room & Rates
2 Single Beds  Nonsmoking - Holiday Inn Express London - Earl's Court - 1

2 Single Beds Nonsmoking

  • Two Single Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.

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Standard Room

Bed Type Preference will be Allocated Upon Arrival.
  • High Speed Internet Access
  • Power Shower
  • Tea and Coffee Making Facilities
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1 Double Bed with Sofa Bed Nonsmoking

  • One Double and One Sofa Bed
  • High Speed Wireless Internet Access
  • Complimentary Tea and Coffee
  • Pillow Menu
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1 Double Bed Nonsmoking

    • One Double Bed

Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.
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1 Double Bed Wheelchair Accessible Nonsmoking

  • One Double Bed
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This Non-Smoking room is wheelchair-accessible.
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2 Single Beds Nonsmoking

  • Two Single Beds
Satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. Climate control, a sofa bed, and air conditioning are among the conveniences offered. This room is Non-Smoking.
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Holiday Inn Express London - Earl's Court
295 North End Road, London, United Kingdom W14 9NS


With a stay at Holiday Inn Express London - Earl\'s Court in London (Kensington - Earl\'s Court), you\'ll be convenient to Earl\'s Court Exhibition Centre and Royal Albert Hall.

Resort Details

Featured amenities include audiovisual equipment, a 24-hour front desk, and multilingual staff. Parking (subject to charges) is available onsite, and additional parking (subject to charges) can be found nearby.

Accommodation Details

Make yourself at home in one of the 100 air-conditioned guestrooms. Satellite television is provided for your entertainment. Conveniences include safes and desks, as well as direct-dial phones with voice mail.

Restaurants, Lounges & Bars

Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is included.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 1466 reviews
from Toronto
Submitted on 19-05-2016
We stayed for 3 nights while visiting London. The hotel is about a 10 minute walk to either the West Kensington or West Brompton tube stations. We found the West Brompton to be convenient enough, so we used that daily. The room was a tad small. There were only rooms with two single beds remaining, so we were stuck with that. There was a chair, a desk and the two beds. The beds were shaky but otherwise comfortable. An iron and ironing board had to be requested from the main desk, and a rather ol... Read more
from Plymouth, United Kingdom
Submitted on 20-05-2016
Had agreat stay with very attentive staff, was able to stay an extra night with no trouble, didnt even have to move rooms. A great location and was easy to get everywhere. Great value for money for where it was! A very comfortable stay!
from Falun, Sweden
Submitted on 21-05-2016
We stayed as family of four with pre-teen children. Rooms are small but clean and everything you need. Sofa bed for children. Breakfast included was simple but very convenient including hot items like scramble eggs, sausage and more. A vending machine for everything you could have forgotten. We will go back as all one need from hotel when out all days enjoying London with sites and great food.
from Chester, England, United Kingdom
Submitted on 22-05-2016
Booked a twin room in advance and got a decent room in the annex on the third floor. Staff were helpful, service was good and check in and out was very easy. A good location about 10 mins from the tubes at West Brompton and West Kensington on the district lines.
Submitted on 23-05-2016
I stayed 3 nights in Holiday Inn Express, earl's court with my 2 children. The room is spacious, for the kids we had a sofa. The breakfast is copious and the staff is very nice and speak many languages (very well!) We really had a good time there!
from Brisbane, Australia
Submitted on 28-05-2016
We stayed for three nights at this hotel. It is within walking distance of three tube stations - West Kensington, West Brompton and Fulham Broadway, so transport options are good. Our room was on the 3rd floor, so above the traffic noise. The room was large so that we could spread out with out bags. The breakfast offered was very good.
Submitted on 30-05-2016
We stayed here for one night with our 8 year old. The location is handy only a 5 min walk from a tube station and has a bus stop outside. The hotel was clean and the bed comfy. Some noise outside but that's to be expected! The air con was also a bit noisy.... Breakfast was ok. No bacon and pretty basic but ok. I thought it was a bit expensive for what it was really.
from Munich, Germany
Submitted on 31-05-2016
If you don't expect much this is a good place to stay. People like us that are on a proper city trip being out from 9 am till 10 pm will serve that hotel right. It very well located, beds are alright, rooms are clean, staff friendly all in all a practical hotel with not extras. Unfortunately breakfast is horrible, worst coffee ever, grey eggs, soggy sausage no selection . Howev er it s included in the price so don't even bother go across the road and try breakfast everywhere. Due to price and lo... Read more
Submitted on 04-06-2016
Stayed there for 2 nights whilst sight-seeing with my 2 children. Room v clean and comfortable for the price. Well- located, a short walk from tube. Staff v friendly and helpful. Breakfast was lovely despite awful reviews, not a wide choice but what s on offer is fresh.
Submitted on 04-06-2016
The Hotel was clean, breakfast served every morning, and staff was just amazing- very helpful and with great sense of humor. Instead of closing bar at the lobby at 2:00, they adapted to the guests and closed 1 hour later than usually 2 days in a row! Recomend 100%!
from Kent, United Kingdom
Submitted on 26-06-2016
I personally thought that the hotel was great value for the money and service was great !!! Couldn't have asked for anything better for what I paid. Breakfast was delicious and the beds were very soft
from NORTHERN ireland
Submitted on 27-06-2016
No nonsense, does what it says on the tin. Well situated about 400metres from South Kensington tube station. Rooms are spacious. Very clean and tidy. Breakfast menu limited, only hot foods were sausages and scrabbled eggs. But other wise very suitable.
Submitted on 27-06-2016
Had to stay in this hotel as my usual Holiday Inn was fully booked. You get the usual high level of cleanliness and service that you'd expect of the IHG chain but if is a fair old slog from the nearest tube station through some fairly residential areas - glad I was there during the summer, not sure how safe is have felt in the dark and later at night. But that's just speculation... Can't fault the hotel or staff they were very good.
from Nottingham, United Kingdom
Submitted on 29-06-2016
Nothing terrible about this hotel, but nothing to make me want to return either. Was greeted by a very friendly and enthusiastic receptionist on arrival, but to be honest her "enthusiasm" seemed too good to be true, especially when she described my IHG status as "wow, thats amazing", and then proceeded to tell me that they had put me in the annex rather than the main hotel because the rooms were newer - this may or may not be true, but her over forced enthusiasm certainly made me doubt it. The... Read more
from Alrewas, United Kingdom
Submitted on 30-06-2016
Stayed for 2 nights to go to Wimbledon. Hotel was convenient (5 mins walk to West Brompton tube) & there was nothing about our stay that we were unhappy with (apart from the England football result which wasn't the hotel's fault!). Rooms were fairly spacious, clean & comfortable, air con worked well & there was excellent sound proofing - we were on 3rd floor & there was no road noise. Free Wi-Fi throughout. Breakfast was nice enough, plenty of juice, cereals, fruit & pastries. Limited selection ... Read more
from Isle of Wight
Submitted on 04-07-2016
We were welcomed by happy, friendly and helpful staff. The room was modern, comfortable and spotless, and, considering it's location, remarkably quiet! The location is perfect for a one night stay after a concert like the one we went too but would be just as good as a base for a few days in the city. You can be in the West End in less than 30 minutes, but would advise getting an Oyster Card. Breakfast is included and was one of the better HI Express breakfasts I had!
from perth
Submitted on 05-07-2016
Stayed here for two nights 28 and 29 June 2016. Stayed in the "annexe". Handy for Wimbledon tennis, as it's on the District Line. V. good, v. clean. Location excellent. 15 mins walk from Stamford Bridge, Fulham Broadway (for Weatherspoons, Pizza express, etc). Minor gripes- no HD tv and unable to see the controls for the Air con. as that part of the room is very dark. Also the air con icons-what do they mean? However still 5 stars and will use again.
from Hallefors, Sweden
Submitted on 06-07-2016
The hotel itself is placed a little bit outside the centre of London. There are many small shops on the opposite street of it. And there is a really cozy bar/restaurant nearby called the grey goose or something. The breakfast is great, especially if you love croissants with chocolate in them.
from Warwick, United Kingdom
Submitted on 10-07-2016
One of those times again where you need to find a place at the last minute during peak season. HI is usually reliable and so this turned out be ok. Typical Holiday Inn with fairly modern rooms in a not so great location. Comfortable to sleep but make sure you have dinner somewhere else before returning to it at night! Good wifi, decent breakfast and friendly staff. Would return if I needed to be in the area.
from Midhurst, United Kingdom
Submitted on 10-07-2016
This is a typical Express but for some reason I cant explain I juts had a great sleep here where normally I don't . Room clean and comfy . Shame they dont yet have USB charging points on the plugs. Bathroom clean , shower big . Staff friendly . I was not impressed with Housekeeping knocking on the door at 9:45 am to see if we were going that morning , other than that all good. 6 mins walk from West Kensington tube so good transport links
from Bengaluru (Bangalore), India
Submitted on 11-07-2016
The hotel is small and nice. Rooms are comfy and beds are super comfortable. Breakfast included is sumptuous and filling. Bus stop and underground are at a walking distance. Staff are helpful. Overall, excellent.
Submitted on 17-07-2016
Arrived early to be met by probably the best reception staff ever - very friendly and helpful - the genuine nature of these two lady's cannot be understated. The hotel its self is very clean and tidy - it might not be the most modern but it is well priced and very acceptable. The rooms are on the compact size but for the price and location you have to be happy. I personally would recommend it very highly
Submitted on 19-07-2016
I was really pleased with this hotel, from the time I arrived I received first class customer service. A warm and friendly welcome and even a courtesy call to the room to ensure everything was OK. Edyta who was on reception both days was exceptionally helpful and very friendly, nothing was ever any trouble regardless of how busy she was. I would definitely stay in this hotel again particularly due to the service received from all the staff. The rooms are clean , tidy and adequate for a trip to L... Read more
from London, United Kingdom
Submitted on 20-07-2016
It is what it is. A holiday Inn express. All the likes and dislikes of holiday Inn expresses. Air con was very appreciated on this, this hottest day in UK this year so far. 32 degrees and it worked tirelessly. Tube us a bit of a walk but no drama. Nice friendly helpful staff. Nice lobby bar area.
from Stafford, United Kingdom
Submitted on 20-07-2016
Very modern and comfortable hotel. Lovely room with great modern shower in en-suite. Staff were really nice and helpful. Couldn't fault the buffet breakfast. And bonus free parking outside hotel if your lucky.
Submitted on 21-07-2016
very clean rooms and bathrooms.good WiFi and a very welcoming staff.rooms a little cramped but no complaints.nice beakfast. the hotel is very conveniently located and is accessible to his and tube station within minutes walk.
from Newbury, United Kingdom
Submitted on 22-07-2016
We spent one night in the Holiday Inn and found everything to be excellent. The staff were welcoming and helpful, and the room comfortable, clean and quiet. It was just a short walk from West Brompton Station which made getting about very easy. It is situated in a little 'village' type area - not picturesque, but with small shops and a safe feel. Breakfast was fine - more choice than I'd expected. Although we didn't bring a car, I peeked into the car park - it looked secure and I'd have been hap... Read more
Submitted on 25-07-2016
Hotel was very clean room were lovely the only thing was the breakfast and the fact they don't serve any other food there but opposite there is a lovely garden cafe which we went to and it was lovely so all in all a good time had also a 6 minute walk from the train station which isn't too bad, the staff were very helpful and friendly
from Houten, The Netherlands
Submitted on 26-07-2016
Our second stay in this hotel was like the first time: magnificent! This time we arrived in the morning. Friendly reception and a pleasant surprise that we could go to our room at 10 AM! Just like November last year we had a room in the annex: perfect! Now we could appreciate the climate control in the room!
from Edmonton, Canada
Submitted on 30-07-2016
The room was clean, not used to the smaller European pillows though. Location was ok, about a 10 minute walk to the West Kensington tube station, but requires extensive tube use to get close to the sights. Neighborhood was a little rougher than Chelsea or Soho, but you get what you pay for!
from Cardiff, Wales, United Kingdom
Submitted on 30-07-2016
Very clean and comfortable hotel. Staff very pleasant and helpful. Not far from shepherd bush and the Thames. Good selection at breakfast even had hot selection (sausages) Beds very comfortable and i had the best sleep for a very long time.
from Krakow, Poland
Submitted on 31-07-2016
A very nice hotel with great location.Close to bus stops and tube station.Kind and hospitable staff and a decent breakfast.Small,but clean and comfortable rooms with a fine bathroom.Though I am not a beer lover I discovered and enjoyed great English beer Boddington from a bar at the hotel lounge.Generally,I would willingly come back to this hotel in future.
from Bedworth
Submitted on 31-07-2016
We stopped here whilst attend an event at Olympia, I cannot praise this hotel enough from the moment you walk in you are made to feel welcome and that nothing is to much hassle. The room was comfortable and quiet just how we wanted it. The breakfast was well catered for and fresh I cannot praise this hotel enough they provided us with our best ever stay in London Thank you again to all
Submitted on 01-08-2016
This hotel is located near the tube stations west Kensington and west Brompton for an easy 10 minute walk. The room was small but nice, clean, and quiet. The staff was excellent and accommodating to any need we had. Just FYI there is no early check in and flying from far away was a long time to wait. This hotel was very busy and especially during breakfast which was delicious and kept very clean and stocked full. If you are looking for excellent dessert go to the crepe factory!
from Worcester, United Kingdom
Submitted on 07-08-2016
From what I'd seen of the area, I was not expecting much of this hotel. How wrong I was. I was received by reception warmly, quickly and easily checked in and was in my room in minutes. The room was modern and well laid out, and best of all there was air con that chilled, beautifully chilled. Following a quiet and chilled nights sleep, breakfast was basic, but satisfying. My only grumble is that there was no evening food, so you had to venture out. A very enjoyable stay.
Submitted on 08-08-2016
A clean and comfortable budget hotel. Smart and with comfortable beds and rooms. The room was a family room and was slightly on the small side, but had everything we needed. Breakfast time was slightly chaotic with long queues but the food was good for the price. Parking was onsite and was £20 per night. Staff were very friendly and attentive. It's a ten min walk to nearest tube on district line so easy to get to main attractions. I would recommend.
from New York
Submitted on 15-08-2016
We stayed for four nights and had mostly positive experience. The only hiccup happened when they failed to give us a wake up call the very first morning, but going forward it went well. Beware that is a very basic hotel, no extras, very limited space for hanging/putting clothes, nothing fancy, room sizes are very modest. If you don't set your expectations high, then I think you will enjoy it. We did.
from Wisconsin
Submitted on 15-08-2016
Our first-ever trip to London. Hotel is immaculately clean and quiet. We had a room in the newer building to the rear. Both buildings have security doors. Staff was friendly and helpful. Solid wi-fi. Breakfast had a great assortment of both hot and cold foods in the English tradition. Rooms are fairly small, but well-appointed. Beds were comfortable. Only issue was the lack of storage for clothes. No bureau or dresser, so one has to live out of suitcase. There was a clothes rack with about six h... Read more
from Bristol, United Kingdom
Submitted on 24-08-2016
Had a bed + fold out sofabed. Room was very clean and new. Staff was excellent - very helpful and attentive. It's about 1/2 mile from either West Kensington or West Brompton tube stations so it's easily accessible to city centre.
from Glossop, United Kingdom
Submitted on 24-08-2016
What do I want from a hotel in London? Somewhere clean and well-maintained with a comfortable bed and decent shower, that is conveniently located and provides a hearty breakfast to set me up for a day of sight-seeing. The Holiday Inn Express Earls Court fitted the bill. It's about a ten minute walk from West Brompton Underground Station. Our room was spotless and well-appointed with a cracking shower - though I do wish that they could provide a better-quality toilet paper!!! Breakfast was a ... Read more
from Dubai, United Arab Emirates
Submitted on 26-08-2016
Holiday Inn Express Earls Court is a good hotel for the value of money you pay. The location is also good as it is situated near the tube station so traveling around London is easier. There are many restaurants, bars and supermarkets as well.
from Leeds
Submitted on 29-08-2016
As hotels go, this is standard for what you'd expect of holiday inn, BUT I rarely sleep well in hotels and both me and my partner slept like babies both nights we stayed here! So for that, full marks. You get a hard and a soft pillow to choose from. The bathroom is modern and there are tea making facilities but no safe in the room and if you want an iron you have to ask at reception. The staff were really friendly and helpful and breakfast was free and had everything you'd expect. It's a 5 m... Read more
from Aqaba, Jordan
Submitted on 02-09-2016
I have been there from 10- 18 August, the room small, no closet, no refrigerator, they didn't change the bed cover daily, the reception cooperative & nice dealing, no choices in breakfast, no too much, as much as u drink coffee u will feel that it too light..... But the area of hotel so nice many restaurant & active area....
from Birmingham, United Kingdom
Submitted on 09-09-2016
We stayed at this hotel for one night only last Saturday 3rd September. I really wasn't expecting very much because the price was extremely reasonable for a Saturday night in London. We were in the area helping our son move into a new flat which is very close to the hotel...... I was so pleasantly surprised by the standard of the hotel and we were made to feel welcome from the outset, the reception staff were lovely and friendly. Our room was adequate size with everything you could want, it was... Read more
Submitted on 11-09-2016
Perfect for my needs. Clean and quiet. Close to tube station. Neighborhood in transition but as a solo traveler I felt completely safe. Breakfast was adequate. Will return. Friendly, attentive staff. The accommodations were as expected. Rooms were small but functional.
from Holmes Chapel, United Kingdom
Submitted on 11-09-2016
Rooms were clean and good facilities! Close to the tube so that activities accessible. Staff were very helpful. We had drinks when we got back and the staff were very friendly and chatty. Breakfast included was a bonus. Slept well as beds very comfortable. Very clever bathroom and toilet doors were a source of amusement for kids!!!
Submitted on 12-09-2016
We stayed at this hotel for 4 nights.The staff was friendly and helpful. Breakfast was good and food stocked adequately. Short walk to the tube and easy access to tourist spots in London. Rooms were adequate size and clean.
from Norwich, United Kingdom
Submitted on 13-09-2016
Helpful and friendly staff,clean room with everything we needed,good breakfast with adequate choices,amazingly quiet despite being in a busy built up area,within walking distance of museums,Hyde park and Knightsbridge,and relatively cheap taxi fare back,if you're just to tired to walk back again!Good car park for hotel users next door,although it isn't book able so there's no guarantee of a space.All in all a really good find for visiting the capital at a reasonable price.
from Yorkshire, United Kingdom
Submitted on 17-09-2016
We had a wedding to go to in London but didnt want to spend a fortune on a hotel so plumped for this one. It was good value, close to the tube and clean and newish in the room. Breakfast was included and was fine, we would have spent another 30 or 40 quid anywhere else. Staff friendly enough. Great for what we wanted, would say to anyone its as good as any and better than a most at that price.
from Israel
Submitted on 19-09-2016
I really apprciate your effort , i enjoyed my stay at your hotel , all the facilities are comfotable and great , i advice other people to come. The restaurant is very nice and room servuce is fabulous. Wijdan & Nourin Abu najy israel pob 257 code 2018800
Submitted on 21-09-2016
Went there on a two-night business trip and was happy with the stay. The hotel is nothing special but the rooms where clean and the staff was nice and the location is also quite alright. Given all of this the price is really fair and the value for money is good!
Submitted on 21-09-2016
Stayed here for one night and found the hotel to be very clean and spacious, unfortunate they have no restaurant for dinner and car parking is first come first served. Neil the duty manager was so friendly, would stay here again if needed a hotel in the area
from Nairobi
Submitted on 22-09-2016
We stayed here for 5 nights this September. What we loved about the hotel was the good spread at breakfast. Didnt need lunch on most days! The rooms are however quite small, the bathroom very tiny and had difficulty storing our luggage and shopping. They also didn't have a safe in the room which I found odd, maybe its a norm for Holiday inn express hotels. A bit of a walk from the west brompton tube station. We actually preferred using the buses as there was a bus stop right outside the door. A... Read more
from Grasby, United Kingdom
Submitted on 22-09-2016
The staff at reception were very helpful and friendly as were the breakfast staff and cleaning staff. There was plenty of choice for breakfast given that there is no dedicated restaurant or bar. Reception staff were able to serve a limited choice of drinks. The hotel was very quiet given that it is on a busy road. It is a little far out for visiting West End attractions but a good choice if you are visiting nearer attractions such as Chelsea Physic Garden and Kensington. The reception st... Read more
from Northampton, United Kingdom
Submitted on 23-09-2016
We stayed in July and found the family room comfy. The bathroom was well appointed and clean. The breakfast was good and there was gluten free bread. It's not far to walk to the nearest tube and it was easy to get to the places we wanted to visit. I'd stay there again.
from Jaipur, India
Submitted on 27-09-2016
I visited this place in April along with my wife and my n laws, that was my first time i went to a express hotel, frankly to my knowledge i was not aware the restriction in services in an express hotel, their is no one to carry your luggage, even you are paying a good price for the room and no multi cuisine restaurant, just a small snack bar behind the reception which was functional 24 hours. The area Clarke Quay where the hotel us located is a very posh area, and their is a shopping complex clo... Read more
from Camillus, New York
Submitted on 29-09-2016
We stayed at the Holiday Inn Express, Earl??s Court for four nights. It??s a good place to stay in a city, where hotels are very expensive. We stayed in a building, separate and behind the hotel. The room appeared to be newly remodeled. It had a clean modern bathroom. It is not large but adequate. The beds were comfortable, but, there was little room to store clothes. WiFi was very good. The buffet breakfast was the same every day. There were adequate selections, but, nothing special. Breakf... Read more
from dorset
Submitted on 09-10-2016
We booked this hotel for a mini break in London. Make sure you do not get off at Earls court tube station as the hotel is quite a walk about 15 minutes and not an easy route, change lines and get off at West Kensington. We did not enjoy the location in a run down area and takes a while to travel into the city. Very disappointed with our room, dated chip furniture, first time we have stayed in any hotel / Holiday Inn that still has standard 4 ft 6 double bed. The sofa bed was very dated and stai... Read more
from Phoenix, Arizona
Submitted on 13-10-2016
Firstly, it's my fault for not noticing how far this is from Earl's Court tube station. You need a taxi to get to the hotel with luggage; it's a 20 minute walk. However, the front desk was slow to call a taxi on one occasion, and on the other, secured a taxi that charged twice as much as I paid for the same trip previously. But the real issue was the sound of sloshing water for what seemed like hours throughout the night. There was enough space for a London hotel and the breakfast was OK. ... Read more
from Dungannon
Submitted on 13-10-2016
I have come to expect a certain standard from the Holiday Inn Express brand, which, although targetted at the budget end of the market, meets expectations and satisfies demand. I enjoyed a comfortable stay here in October 2016 and enjoyed the hospitality offered by the staff who all seemed to be from Italy! Just beware of the 'walk up' rate on display of £300 per night - recommended to book well in advance to get a more sensible price.
from Richmond, Virginia
Submitted on 14-10-2016
We stayed 6-12 oct 2016.We really enjoyed our stay,the room was nice,yes the shower was small but it worked and plenty of hot water.Breakfast bar was good ,although i wished they had bacon.Some mornings the line was long ,thats because people were waiting to toast bread.Maurice was busy clearing tables and Anita was busy restocking the food.The front desk people were very nice and would help you.We would for sure stay their again. The Dahls Virginia USA
from Cornwall
Submitted on 14-10-2016
Returned from a couple of days stay at this hotel. Found the hotel easy to drive to (parking spaces are limited) Front desk welcoming and helpful, we had a room in the annex of the hotel - this was one of the quietest hotel rooms we have had in London. Everything was within easy walking distance. Room was modern and clean - the only thing I would say is that they should upgrade the beds to king size from a standard double. Breakfast good with good choices and again helpful staff. No complai... Read more
from Leeds, United Kingdom
Submitted on 17-10-2016
Hotel nice and clean but have to say was really dissatisfied with breakfasthardly any choice we even had to ask for cups for our drinks and had to ask for a teabag . They must know how many people are staying there and can work out how many would be wanting breakfast
from Folkestone, United Kingdom
Submitted on 19-10-2016
A lovely budget hotel within easy reach of all the tourist areas of London. Very friendly staff who couldnt do enough for you. Rooms, although a little tired, were clean and comfortable. Breakfast was plentiful and kept topped up by efficient staff. Would definitely stay here again.
Submitted on 20-10-2016
I would normally stay in the Covent Garden area but this hotel was in walking distance of where I was working. There are also two tube stations within 5 minutes walk. It's not on the nicest street in the area but near enough to some nice cafes, restaurants and pubs. Avoid The Goose pub like the plague however, dreadful place! The hotel itself is pleasant enough with very friendly staff and good sized, clean and comfy rooms. The breakfast however really lets it down and is the reason I've given a... Read more
from Bradford, United Kingdom
Submitted on 21-10-2016
I had a room in the annexe building which was pretty spacious and clean. There did however seem to be a constant wurring sound in the room all night which proved quite annoying. The breakfast was mainly continental but had a few hot options though no bacon if that's your thing. Only scrambled egg but was very peppery and quite ropey looking. At check in the American guy I spoke to was very friendly. At check out however with a lady (and Gianfranco?) I was grumbled at and wasn't asked about my st... Read more
Submitted on 29-10-2016
Second visit to the same hotel. Positives - location,good value for money Negatives - very slow and painful checking in and out. The staff spoke fractured English it took forever to explain to them we had already paid for the booking. Had to repeatedly show them the email confirmation. Then they only had one key per room. Previous visit they had female staff at the reception who were very helpful and efficient. They called and knocked on doors at check out time and asked "check out - no?" Aga... Read more
from Irvine, California
Submitted on 31-10-2016
I wanted to spend a few days relaxing in London. Having IHG Spire status and a few hundred thousand points, I wanted to see if I could do it for free. The central London choices were a no-go, just too expensive. I decided to give this place a chance and it delivered perfectly. My 5th floor room was nicely sized and comfortable. The closest tube station was Kensington West and not a bad 10-15 minute walk each day. Breakfasts were nice and included some average options.
Submitted on 31-10-2016
Over haunted with travelling, I arrived at Holiday Inn Earls Court and was literally taken care of from the word 'GO'. The staff are very pleasant and professional, always accommodating and on the ready to serve. The car park for visitors was soooo helpful! A small fee to pay for each day of staying but your vehicle is safe and protected. Breakfast was included (which I highly recommend to all) but unfortunately they don't offer lunch or dinner which was sort of a downer for me as I normally enj... Read more
from Miami, Florida
Submitted on 07-11-2016
It is a good hotel. The service is correct, the cleaning is high level and the staff is friendly. Please, do not expect a lot from it, you are going to a Holiday Inn Express, you should know what this means. Recommended.
from Portsmouth, United Kingdom
Submitted on 08-11-2016
Excellent reception staff who were prompt in checking me in on arrival. Clean room and good breakfast. Excellent standard of hospitality I recommend this and will use their hotel again when I need to fir business in London
Submitted on 08-11-2016
This was a very last minute booking, my girlfriend & I arrived at 3am & the price was £155 for not even an 8 hour stay plus a terrible breakfast & to top off it was a twin room, we decided to extend for another night, rather then pack & unpack again @£165 for the night & we kept getting rudely disturbed by maids/cleaners just walking in without knocking (6 times in all) even though we had put the Please Don't Disturb sign up & to top it off the American desk manager was so unhelpful & rude??... Read more
from Lindau, Germany
Submitted on 09-11-2016
The hotel is located very good for this part of London. The rooms are big enough and we enjoyed the bed and was surprised that the voice level was that low in this position! As always we had our tee and coffee in the room and the bathroom was in a good comfort level!
from Sydney, Australia
Submitted on 12-11-2016
The hotel is located in what appeared to be a residential area close to restaurants, cafes, pubs and supermarkets. It is a 10 minute walk to the West Brompton tube station (not Earls Court) if you need to travel to the London centre, so it is very convenient. It??s a good location if you don't want to be right in the middle of the city. The front desk staff at the hotel was friendly at check-in and check-out but didn't seem to have the authority to deal with problems in between, despite this t... Read more
from Morganville, New Jersey
Submitted on 15-11-2016
We stayed in the hotel for 4 nights this past week. In all honesty, it was just under 4 for us. The hotel is in a nice spot, there's a lot of local places to eat and food stores right around the hotel. The rooms were larger than I expected and were clean! We were actually able to stay in the older rooms and the newer rooms, and there is a reason why that I'll get into later. The newer room was very nice as was the older room. The shower in the older room was actually better in my opinion. ... Read more
from singapore
Submitted on 16-11-2016
Stayed here for a night on a business trip. Location was about 5 min fr West Kensington station so it is convenient and easy to find. Turn left when u exit the station and keep walking. The rooms were clean and had whatever you need. I liked the free wifi and breakfast. The staff were friendly and helpful. Neil (the service mgr) was very helpful in suggesting places and things to do. Location was also near major attractions via the tube (natural history museum, hyde park, harrods along the pi... Read more
from Stockholm, Sweden
Submitted on 22-11-2016
Nothing fancy, nothing special. But sure do live up to the Holiday Inn trademark. Good prices. Quick and friendly personell, OK with space in the rooms, not a bad location to start in in London. And so on.
from Cardiff, United Kingdom
Submitted on 24-11-2016
Most of the rooms on this Holiday Inn Express are in a purpose built building behind the reception and dining building. The result is dedicated car parking and rooms that are newish and well spec'ed. The area is an interesting one and not too far out for accessing central London
Submitted on 25-11-2016
I've been with my family, it's close to underground stations of Kensington and West brompton hence few minutes away from alla attractions. The breakfast is continental but good and hotel nice and comfortable. British style cleanliness... The only problem if you are three (2 adults and one small boy/girl) the triple room has a sofa bed, which is not the best, I had to ask staff to make it thicker to not feel the frame while sleeping...and my daughter weight just 20 kgs...imagine someone and bit ... Read more
from London
Submitted on 26-11-2016
Friendly staff and nice clean warm room with comfy bed. Wondered where the mini bar was? Checked out before my alarm call so can´t comment if this would have been on time. Will consider staying again when next in area.
from york
Submitted on 29-11-2016
We had an ok stay. It was reasonably clean, but with a few over looked matters like dirty throw on the bed and pretty dirty carpet. The room was quite tight but adequate for a stay where not much time was spent in the room. The room was quiet but I think we were fortunate with considerate neighbours as you could hear the smallest of movements from them. The lighting system was really very annoying. As it was energy saving, you had to leave the room card in it, but wander in the pitch black to be... Read more