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Hilton London Tower Bridge

London, England, United Kingdom (LCY)

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Based on 3695 reviews
Room & Rates

Double Hilton Guest Room

  • One Double Bed
This room measures 258 square feet (24 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has complimentary toiletries. The 25-inch plasma TV with pay movies and video-game console provide entertainment. A minibar and a coffee/tea maker are provided. Climate control, air conditioning, and a safe are among the conveniences offered. This room is Non-Smoking.

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Twin Hilton Guest Room

  • One Twin Bed
This room measures 258 square feet (24 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has complimentary toiletries. The 25-inch plasma TV with pay movies and video-game console provide entertainment. A minibar and a coffee/tea maker are provided. Climate control, air conditioning, and a safe are among the conveniences offered. This room is Non-Smoking.

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Double Hilton Deluxe

  • Two Twin Beds
This room measures 301 square feet (28 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has bathrobes and slippers. The 25-inch plasma TV with pay movies and video-game console provide entertainment. A minibar and a coffee/tea maker are provided. Climate control, air conditioning, and a safe are among the conveniences offered. This room is Non-Smoking.

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Twin Hilton Deluxe

  • One Twin Bed
This room measures 301 square feet (28 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has bathrobes and slippers. The 25-inch plasma TV with pay movies and video-game console provide entertainment. A minibar and a coffee/tea maker are provided. Climate control, air conditioning, and a safe are among the conveniences offered. This room is Non-Smoking.

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Double Hilton Executive

  • One Double Bed
This room measures 269 square feet (25 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has slippers. The 25-inch plasma TV with pay movies and video-game console provide entertainment. A minibar and a coffee/tea maker are provided. Climate control, air conditioning, and a safe are among the conveniences offered. This room is Non-Smoking.

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Twin Hilton Executive

  • One Twin Bed
This room measures 269 square feet (25 square meters). Get a good night's sleep with premium bedding and blackout drapes/curtains. The private bathroom has slippers. The 25-inch plasma TV with pay movies and video-game console provide entertainment. A minibar and a coffee/tea maker are provided. Climate control, air conditioning, and a safe are among the conveniences offered. This room is Non-Smoking.

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DOUBLE HILTON GUEST ROOM

MODERN DECOR, HIGH SPEED INTERNET, FLAT, SCREEN TV, AIR CONDITIONING, SATELLITE TV
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DOUBLE HILTON DELUXE

MODERN DECOR, WINE, WATER, FLAT SCREEN TV, BATHROBE, HIGH SPEED INTERNET
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DOUBLE HILTON EXECUTIVE

LOUNGE ACCESS WITH CONT BREAKFAST, DRINKS, BATHROBE, MINERAL WATER
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DOUBLE HILTON SUITE

ACCESS TO EXECUTIVE LOUNGE, AIR CONDITIONING,, FLAT SCREEN TV, HIGH SPEED INTERNET
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TWIN HILTON GUEST ROOM

MODERN DECOR, HIGH SPEED INTERNET, FLAT, SCREEN TV, AIR CONDITIONING, SATELLITE TV
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TWIN HILTON DELUXE

MODERN DECOR, WINE, WATER, FLAT SCREEN TV, BATHROBE, HIGH SPEED INTERNET
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TWIN HILTON EXECUTIVE

LOUNGE ACCESS WITH CONT BREAKFAST,, DRINKS, BATHROBE, MINERAL WATER
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Hilton London Tower Bridge
5 More London Place, Tooley Street, London, United Kingdom SE1 2BY

Rooms
Make yourself at home in one of the 245 air-conditioned rooms featuring minibars and plasma televisions. Premium TV channels and video-game consoles are provided for your entertainment. Private bathrooms have handheld showerheads and complimentary toiletries. Conveniences include safes and desks, as well as direct-dial phones with voice mail.

Rec, Spa, Premium Amenities
Enjoy recreation amenities such as a fitness facility or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access and concierge services.

Dining
Enjoy a bite to eat at a coffee shop/cafť, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, audiovisual equipment, and currency exchange.



Enjoy a bite to eat at a coffee shop/cafť, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

The recreational activities listed below are available either on site or nearby; fees may apply.

The closest major airports to Hilton London Tower Bridge are:
London (LCY-London City) - 9.2 km / 5.7 mi
London (LHR-Heathrow) - 25.7 km / 16 mi

The preferred airport for Hilton London Tower Bridge is London (LHR-Heathrow).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 21.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 (for 24 hours, rates may vary)
  • Fee for wireless Internet in business center: GBP 12 (for 30 minutes, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3695 reviews
from Manchester, United Kingdom
Submitted on 23-05-2016
I stayed here for a night with a friend, we wanted somewhere central to the main attractions as we only had the one night in London. It's great for seeing tower bridge and the tower of London, we hopped on a boat tour which was a 5 minute walk from the hotel. We were given a disabled room for reasons we didn't understand which felt very clinical and business type and had a poor view. The room was small and far too hot and to make things worse the air con wasn't cold at all, we visited in April a... Read more
from Solihull, United Kingdom
Submitted on 24-05-2016
A great location, very smart , trendy style Hotel . Breakfast in Jamies italian (attached to the Hilton), Staff very pleasant in both the hotel and restaurant , service excellent . The area around the hotel is fantasticp, plenty of restaurants within minutes walk , fantastic views by the Thames with great walks from bridge to bridge. Of particular note was our visit to The borough market only 12 minute stroll away . Very vibrant , great restaurants and lots to see. Was a brilliant break better... Read more
from Liverpool, United Kingdom
Submitted on 24-05-2016
We stayed here for two nights over the weekend whilst visiting friends in London. The hotel is well located for the tube and overheard railways, in what is a relatively quiet spot of an evening for central London. London Dungeons are 5 minutes walk away as is Borough Market. Room was spacious and well kept, complementary fruit and water each day and breakfast buffet was value for money at Jamie's Italian. Only complaint would be the £12.50 charge we received to our card once we had checked out.... Read more
from Essex, United Kingdom
Submitted on 24-05-2016
We went on a weekend break with my husband and don. As a HH member our stay was excellent. Rooms comfortable and clean. Staff very polite and helpful. My only complaint is that it I buffet service for breakfast and feel it should be waiter service when paying all that money. Overall stay though was excellent.
from Great Yarmouth, United Kingdom
Submitted on 25-05-2016
Arrived to be greeted well by a young man who took his time to check us in but not into the executive level we expected. He called the help of a woman who he described as "the boss" who was rather sour faced and didn't have such good communications skills or eye contact. She also failed to detect that we had been checked in incorrectly. We settled into our room which was very clean and comfortable. However, when we tried to gain access into the executive lounge we discovered that we hadn't got t... Read more
from England
Submitted on 01-06-2016
This is a good business hotel, located very close to London Bridge Tube and main station. It literally sits between London Bridge and Tower Bridge with great views of both and the City. The rooms are good business rooms, very quiet, surprisingly. The WiFi is just about okay. Breakfast is in the Jamie Oliver Kitchen, nothing incredible but normal breakfast food.
from
Submitted on 01-06-2016
Great locations just a minute away from the river thames lovely large room with great view very clean friendly staffs east check in and check out, Excellent stay overall would highly recommend this hotel for anyone who come to visit London.
from Newport Pagnell, United Kingdom
Submitted on 02-06-2016
I the heart of London, few minutes walk from Tower Bridge Station and Tower Bridge itself. On the whole it was a good stay, lovely hotel. But cannot rate the business lounge, very poor service & staff. I lot of people visited it for breakfast, the staff just hid and it took over an hour for the food to be replenished.
from Keighley, United Kingdom
Submitted on 03-06-2016
Nice hotel, staff welcoming and helpful. Nice clean rooms and facilities. Easy walking distance to the London sights. London taxis are expensive. Jamie Oliver's Italian restaurant inside the hotel is good and not too expensive.
from Sawbridgeworth, United Kingdom
Submitted on 06-06-2016
Nothing was too much trouble. The staff were efficient and very friendly. The rooms were spacious and comfortable. We had an interconnecting room with our daughter and grandchildren which worked really well. I would definitely recommend this hotel it is in a great location .
from Havant
Submitted on 20-06-2016
Rooms not as advertised, overall rooms are nice. No allergy information on breakfast food, reception staff not fully understanding regarding food tolerance such as coeliac disease. Location for the Shard excellent and only 5 minutes from the tube.
from Colchester, England, United Kingdom
Submitted on 20-06-2016
good location, there is a M&S, Pret a Manger etc really, really near. The Pret is open Sundays as well (a lot of the city eateries are closed) which was very handy. Online check in was very good, as we had two rooms being able to select them beforehand was very useful. Free water (bottled) in rooms and also available in reception, which is a nice touch . Our rooms were ready early as well, which was so handy. The bar downstairs is quite pleasant, didn't get the chance to view the other bars... Read more
from Hythe, United Kingdom
Submitted on 20-06-2016
The location was excellent for travel with the tube station less than five minutes away, 2 minutes from the Thames with some great views of the city including London bridge, the bloody tower and the shard. The hotel provided great service, worth an extra few quid for a treat.
from Chesieres, Switzerland
Submitted on 21-06-2016
Nice Hotel, great location, lots to do around this hotel Visit to the Shard a must. Staff very helpful nothing was too much trouble. Upgrade to a bigger room offered and taken a tad disappointed on size and view. Plus side wi-fi include plus breakfast with a choice of restaurant or lounge.
from
Submitted on 21-06-2016
We were a tad underwhelmed. Did not live up to our expectations. The beds were hard. Staff was not overly friendly. Concierges were not very knowledgeable and were not able to make recommendations or help with directions. Location was decent. Adjoining restaurant was nice.
from Lowestoft, United Kingdom
Submitted on 28-06-2016
Very comfortable hotel, would stay here again and would recommend it. Nearest underground is not Tower Bridge, we got off at Tower Bridge and had a long walk, nearest station is London Bridge. Location is ideal for visiting various tourist attractions. Just perfect
from Bournemouth, United Kingdom
Submitted on 29-06-2016
Stayed here for our anniversary. The hotel staff could not do more to make it special. I did let them know it was a special stay in advance. Check out what they did to our bedroom. If you would like more of the same, just mention your occasion. The Jamie's breakfast package is well worth it too.
from Newcastle
Submitted on 29-06-2016
Had a really nice room, good service, comfy bed, free internet. I am not entirely sure what else I can say. There is a Jamie's italian downstairs and that provides the food for the hotel as far as the room service menu at least. I found it pretty good. Can't really fault it.
from atlanta ga, United States
Submitted on 30-06-2016
This is a fine hotel in a great location in London. The staff was most helpful. The one drawback was our room was not the type requested and confirmed in reservation but this was rectified by the manager and change was made. In addition , we were given complimentary breakfast for the entire stay! Will recommend Hilton to others.
from Cambridge, United Kingdom
Submitted on 02-07-2016
A stylish hotel in an excellent location. The room was very quiet, and the bed was extremely comfortable. My main negative comment would be that the shower leaked very badly and this was clearly a problem known to the staff as towels were left rolled up alongside the bath, strategically placed to control the tide! Not what one would expect from a hotel in this price range. Other than that, I have no complaints. I was surprised how well I slept in this city hotel - the sound insulation was great.... Read more
from Leicester, United Kingdom
Submitted on 03-07-2016
Great hotel, check in was friendly and efficient. We stayed in a executive room on the 9th floor. This includes access to the executive lounge which has various perks such as free alcohol between 6-9pm and access to a small but pleasant outside seating area!! Staff in the bar downstairs very attentive, (male tall pony tail great at his job). Rooms faultless great air con which always helps. Don't forget to use your 'do not disturb' sign as the rooms attendants are quite keen to get in!!
from East Grinstead, United Kingdom
Submitted on 03-07-2016
Not quite sure how the booking your room online works as we selected room 828 but on arrival were given room 618, that aside the room was fine and quiet of an evening. we used the lounge access in the evening for a couple of drinks so that was nice
from Oxted, Surrey
Submitted on 04-07-2016
The hotel is what you would expect from the Hilton group - is was modern, smart and comfortable. The room wasn't particularly spacious but it was enough for our needs and the bathroom was really modern and clean. The location was excellent - it was brilliant to be so close to the river and to be able to jump on the river boat to go down to Greenwich etc. Breakfast is served in Jamie's which was quite a treat and made a change from the rather bland hotel breakfasts that you can often find in bigg... Read more
from Chester, United Kingdom
Submitted on 04-07-2016
Very close to the tube, pubs and restaurants nearby and very close to Tower Bridge, clean and tidy hotel the only negative was me and my husband had very sore necks due to the soft pillows, breakfast is in Jamies Italian
from
Submitted on 04-07-2016
Horrible service, confused room availability system, Staff that barely speak English (in England...they are all French?). All of this for ridiculously high prices per night. Surprised Hilton would allow their name on this property.
from Alton, United Kingdom
Submitted on 06-07-2016
Looks like a new place with good quality rooms and service. Very handy for tourist London , the rooms very quiet at night. We didn't dine there but breakfast was copious , taken in the attached 'Jamies Italian' restaurant. He actually turned up when we were there, the staff were all of a flutter , especially the girls.
from Seattle, Washington
Submitted on 07-07-2016
We stayed here for 2 nights and had a great time. The hotel itself is very clean, trendy and comfortable. The location is perfect, close to train stations, right around the corner from the London Tower Bridge and has a ton of restaurants near by. Everyone at the hotel was very kind and attentive. I would recommend this place to anyone!
from hertfordshire
Submitted on 07-07-2016
Very easy to find. It was a 5 minute walk from London Bridge underground. It is a very trendy and fresh looking hotel in the heart of London. Upon arrival check in was quick and efficient. And our room was ready. Our room was a nice size clean and modern. In a contemporary style. It had a large window and we were on the seventh floor so we had a good view. Large LCD TV. Free safety deposit box. There is no free WIFI We had a very good nights sleep. The bed, mattress and bedding were good ... Read more
from Coventry UK
Submitted on 08-07-2016
I was just here for one night to meet some friends the hotel itself is modern lovely Wi-Fi works well bedrooms are very comfortable the blackout curtains work very well toilet and bathroom is lovely! However for what you get I do think the restaurant on site which is a James Italian is a bit pricey for residents.. It's location is wonderful very close to Tower Bridge some wonderful restaurants, also for coffee addicts there is a cafe Nero just across the street from the hotel's entrance! I wo... Read more
from Portsmouth
Submitted on 09-07-2016
Made full use of my Hilton benefits to stay here for a night with an old friend. The exec lounge is the real selling point for me as the rooftop terrace with a nice glass of wine really made the occasion.
from
Submitted on 10-07-2016
Just wonderful from all aspects- room, staff, executive lounge- all of it of the highest level We stayed at the Hilton London Tower Bridge many times (we actually come to London at least once a year and always stay at this hotel) .The London bridge tube station is only 3 to 4 minutes walk from the hotel and it is only 5 stops to Bond Street Station in Oxford street on Jubilee line.
from Ljubljana, Slovenia
Submitted on 11-07-2016
I was one year not in this part and what a change, improving, lot of new restaurants, bars, underground near , beatifull panorama, nice walk to observe the river all the way to the Tate Modern, Shakespeare Globe ,..
from Phnom Penh, Cambodia
Submitted on 12-07-2016
i will keep it brief Stayed here with my partner ahead of a meal with friends to celebrate. Checked into the room everything was good. Getting ready to go out and a member of staff just walked straight into the room, she did not knock, just walked straight in. I asked here what she was doing and as bold as brass said, "I am just checking to see if you are ok" I told her to leave... both my partner and I where in utter disbelief that someone would walk into a room like that. I complained to ... Read more
from Brussels, Belgium
Submitted on 12-07-2016
Everthing was good. It's was clean. We could seperate our beds. Recently decorated. As you see on the site. For breakfast you had to pay seperately. A pitty that it was not included. We could leave our luggage after checkinh out.
from Houston/Merida
Submitted on 12-07-2016
The staff was great, and had a special treat waiting in our room to help us kick off our anniversary. Loved the view of the Shard from the executive lounge. They exceeded our expectations and the concierge was very knowledgeable. Ask for a corner room. The extra light and views are nice - great location and super close walk to Tower Bridge. The Jamie Oliver breakfast at the hotel's restaurant was outstanding. Only downside was that from Heathrow, it was a 120 pound cab ride - yikes! In th... Read more
from Chicago, Illinois
Submitted on 13-07-2016
Stayed for a week, enjoyed it thoroughly. It's worth a few extra dollars to upgrade to the executive level and have access to the lounge, where they offer breakfast, snacks, and beer/wine/bottled water/etc. Executive level also gets free wifi. The breakfast in the lobby restaurant is also quite good. The hotel is convenient to the tube and is walking distance from many places we went to see.
from
Submitted on 13-07-2016
I stayed one night for business and chose here due to the convenient location. I arrived at 9am and aware I was early I asked if they would have any rooms available or could at least hold my case until later. They only had an accessible room which they advised would be larger but would have bars in the bathroom which was fine for me. There was only 60 minutes free WiFi which I feel is poor considering the price. I thought there was breakfast included but was told it would be extra. I'm not sure ... Read more
from Atlanta, United States
Submitted on 15-07-2016
When we arrived our rooms were not ready even though it was after our check-in time, but they provided us with drinks as we waited. We paid more for an executive room, which is on a higher floor & provides breakfast, snacks and drinks. The room was nice, but the view from one of our rooms was of the train station. The other room has a view of the Shard. The best view in the hotel was from the executive lounge. I wasn't overly thrilled with the hotel - the room was clean & nice location to the L... Read more
from
Submitted on 17-07-2016
Stayed in the executive room, views of the shard from my window were lovely and the city of London. Rooms we're spacious, beds were so comfy. Food was lovely seeming that it was Jamie Oliver's. Would stay there again, closest station in London Bridge otherwise a 20/30 minute walk from Tower Hill. Staff were friendly and nice use of the terrace for drinks, especially in the sun
from Bath, United Kingdom
Submitted on 18-07-2016
Didn't quite live up to myself and my wife's expectations of how a stay in a London Hilton hotel should be unfortunately. Food wasn't quite up to scratch and our room was rather small and noisy. Staff weren't very knowledgeable about the area but were friendly and well presented. Excellent location for sight seeing.
from Rotherham, United Kingdom
Submitted on 18-07-2016
As always the standard of this hotel remains excellent. The staff on all levels from hygiene team to Management are thoroughly professional. Standard and cleanliness of the rooms is what one would expect from the brand. The new Jamies Italian Restaurant on site serves a great English buffett syle all you can eat breakfast. All food cooked during our stay was done to perfection.
from Liverpool, United Kingdom
Submitted on 19-07-2016
One of the best executive clubs in the hotel chain. The location is perfect for a London weekend away. Though at present it is difficult to arrive by taxi due to long term road closures. Top tip take the tube to London Bridge and walk the 300 metres to the hotel
from Crawley, United Kingdom
Submitted on 19-07-2016
Excellent location, close to all amenities.staff were helpful from beginning to end. The hotel was lovely, with the room being tidy and very clean. The ruba bar and the city terrace was a firm favourite, with beautiful views.
from Chester, United Kingdom
Submitted on 20-07-2016
We had a short break in London and thoroughly enjoyed our stay at the Hilton ; the room was clean and spacious , the bed very comfortable , and from our window we could see the Shard . The weather was very hot but the air-con worked well. We had a problem with the tv but a call to reception brought someone to our room in minutes. We ate out for dinner but breakfast was in ' Jamie's ' which adjoins the hotel and you could have as much as you wished to set you up for the day. When we checked out t... Read more
from Cork, Ireland
Submitted on 20-07-2016
Good location. Friendly staff. Nice rooms. Bar area v nice. I reviewed Jamie's Italian separately in another review- only downbeat aspect of the hotel. Was at meeting and the food at lunch was excellent. Far better than I would have expected.
from Ballarat, Australia
Submitted on 22-07-2016
This new hotel is well appointed in a great spot, close to tube and also in a lively newly developed area on the edge of the river near Tower Bridge. What was most impressive for me was the efficient way they got my passport to me from the room safe once I realised I had left it behind. I was already at Heathrow, with a fairly tight window, however with little fuss they got the passport and had a driver bring it to me. WELL DONE and Thankyou. Highly recommend for this reason alone.
from Mayo
Submitted on 23-07-2016
I love staying at the Hilton London Tower Bridge, this is my third stay here. The hotel is modern, clean and so well designed. The staff are so friendly and helpful. The location is perfect, that's why I keep coming back here. The executive lounge is fantastic, great views!
from London
Submitted on 24-07-2016
Very expensive for the service you receive. My experience with Hilton is they aren't worth it until you get status. No wifi and no breakfast included in corporate rates which was disappointing. Especially considering cost.
from london
Submitted on 24-07-2016
The location is great with easy access to the river and transport (but long diversion due to roadworks to get their by car from London Bridge - this did not affect the review rating as beyond control of hotel). Room was quite pokey with a half window - nice enough and good air con but needs to be bigger for a major brand. Staff were fine if a little distant. Ok for a couple but does. It work with young kids.
from Leeds, United Kingdom
Submitted on 25-07-2016
I have just returned from a wonderful stay in London. The hotel, which is 10 minutes walk from London Bridge station, is in a perfect place to get the vibe of London. 5 minutes from the Shard, 2 minutes tower bridge and HMS Belfast. The rooms are very clean and have all the facilities you would expect. In the evening we walked to the end of the road where the kids had the best time in the fountains and the streets were filled with people, music, food stalls and there was the most amazing atmosph... Read more
from Rochdale, United Kingdom
Submitted on 25-07-2016
Just had a weekend at the HH tower Bridge . Nothing was too much trouble for the staff. The hotel is brilliantly sited for sight seeing . Fantastic exec lounge and brilliant transport links . Although we walked all the way to the south bank it was very pleasant and vibrant . Would recommend this hotel even for families and couples . Fab breakfast lots of choice, coffee to die for and hospitality to make you want more ......
from Wolverhampton, United Kingdom
Submitted on 26-07-2016
rooms 1st class very clean and large sitting area the room service great the hotel staff go out of their way to help nothing to much trouble We found the hotel central to our needs suited us to visit and tour around central London would recommend to any one and we would stay at HH Tower again
from London, England, United Kingdom
Submitted on 27-07-2016
Very clean hotel in great London location, close to London Bridge Station. Rooms well equipped, tidy and all you need for a short stay. The hotel is quiet and relaxing. Had breakfast in adjacent Jamie's restaurant, food was fairly good and we were served relatively quickly, but appeared that some foods ran out quite quickly and were not replaced, such as pastries, even the orange juice ran out. Only downside at Hotel was a lack of free wi-fi, At £15 per day to purchase wi-fi from Hotel, this... Read more
from London, United Kingdom
Submitted on 27-07-2016
NO FREE WIFI! Nice rooms and great location. Not very good sound proofing in rooms. Room service was not great. We had pizzas, but they arrived stone cold and it took over 50 minutes. The lack of free wifi would put me off for using this hotel for business.
from
Submitted on 28-07-2016
Have stayed here at this hotel twice on business trips. Great location. Would be fab for a visit for leisure purposes. Nice rooms and good restaurants nearby. Would definetlybstsy here again . Friendly staff.
from uk
Submitted on 30-07-2016
We arrived at the Hilton tower bridge and our room was ready which was great, the room did have a view over south london, it was clean, modern and bright, with a large bathroom, a great size for London! The location is great only a few mins to the tube and Tower bridge which is gorgeous i just wish i went to see it at night,We had a great sleep it was nice and quiet, the bar looked lovely but we never went as did the snug. Checkin and checkout was quick, We also loved the terrace were you could ... Read more
from Atlanta
Submitted on 31-07-2016
Just perfect. Centrally located near tube, Tower of London and Hop on and off buses. We upgraded our room for $10.00 more per night. Room is larger with king bed. Great service. Breakfast included and was fantastic. There is something for everyone. Book this hotel and ensure a great time.
from Manchester
Submitted on 01-08-2016
This hotel would normally be out of our price range but we got a good deal by booking in advance, worth shopping around. It is a great hotel, we arrived about 1.00pm just to leave our bags but we were able to check in early to our rooms. The rooms are spacious and clean and have everything you would expect, our room was also very quiet which is rare in London - no traffic noise and didn't hear a peep from other guests! We didn't eat at the hotel, there are numerous restaurants and bars nearby. T... Read more
from
Submitted on 01-08-2016
2 nights here as a birthday treat. We stayed in a deluxe double room. They offered an early check in which was convenient. Room: good size, comfy bed, comfy chair and office chair at round table. Mini bar was very expensive, but free coffee machine was a nice touch. The bathroom was spacious even though the shower wasn't very powerful. Robes and slippers were lovely too. Food: breakfast was served in the adjoining Jamie's Italian. The service was terrible. Clearly understaffed-the Saturday mor... Read more
from Hong Kong, China
Submitted on 02-08-2016
New and simple hotel which is conveniently located in the main business district, with eateries nearby including Leon, EAT, Pret, Itsu and M&S (just a few to name). This hotel is definitely suited for business trips as it's centrally located. You can also walk by the pier that offers a view of the London Bridge. Within a 5 min walk away, you can visit Borough Market which is really worth visiting - especially for foodies!
from Basingstoke, United Kingdom
Submitted on 03-08-2016
Hotel makes very good first impression, location is great if you looking to visit the most popular attractions in London. Check in was quick and receptionist was very friendly, she even gave us a map of the city and few great tips. However, the room didn't smell fresh. My guess was that no one has opened windows for a long time. On the carpet, next to the bathroom was a large stain. Wi-Fi wasn't included in the room price which was shocking. Breakfast was well organized, every morning we were gr... Read more
from York, United Kingdom
Submitted on 04-08-2016
We stopped here for one night which I can only describe as excellent. The reception staff were really helpful with very good local knowledge, nothing was too much trouble. The room was immaculate with modern and up to date fixtures and fittings. Breakfast at Jamie's attached to the hotel was great! Excellent value for money.
from Chichester, United Kingdom
Submitted on 04-08-2016
We had 2 rooms. They were lovely clean exceptional rooms. Fantastic location. Very quiet. The staff here were really friendly and the free bottles of water when we checked out were gratefully received! The only downside was no Hilton breakfast! Breakfast only available in Jamie's Italian!
from Washington DC, District of Columbia
Submitted on 06-08-2016
The hotel operated efficiently, the room was nice, and everything was up to Hilton standards. One shout out to Claudia on the Front Desk team -- she is really super, and another to the House Keeping staff -- they do a superb job. If you're trying to decide where to stay in London on vacation, the Hilton Tower of London neighborhood is a great choice. It was easy to get to from Heathrow via the express train, then tube, then short 4 minute walk. There are easy to follow directions on the hote... Read more
from Langaa, Denmark
Submitted on 06-08-2016
Excellent hotel and very nice, helpful and smilingly staff both in the reception and in the restaurant. We got a superior room ( had booked a standard room) for the same price. The hotel is placed very central in the old town of Riga.
from New York City, New York
Submitted on 07-08-2016
I choose this hotel for location, value and style....i was not disappointed...it delivered in spades. Situated on the south bank just beside the Thames, the Tower of London is just across the water, Tower bridge is just to your right, HMS Belfast is literally 2 minutes walk away and a little further you have the Globe etc, all manner of transport available close by. The hotel is a very comfortable contemporary luxury 4 star hotel with excellent service.Its very relaxed and most certainly a quite... Read more
from Nottingham, United Kingdom
Submitted on 10-08-2016
Stayed here for two nights last weekend with husband and daughter for a weekend of sightseeing. Location was perfect, easy access to the tube, within walking distance. The hotel itself I could not fault. We had an executive room that included access to an executive lounge offering every drink imaginable and a fab selection of canopes between 6-9 pm which was a welcomed added extra. The staff were very attentive, from checking in, concierge, cleaners to staff in Jamie's Italian where we ate our ... Read more
from Teddington, United Kingdom
Submitted on 10-08-2016
We stayed here for my husbands birthday, the hotel is pleasant and clean, as are the rooms, but they aren't anything special. We stayed as we wanted to be close to casinos etc for a night out. No complaints about our stay, just expected a bit more tbh.
from Edinburgh, Scotland, United Kingdom
Submitted on 10-08-2016
Stayed here for a weekend with my son. Rooms were clean, smart with good facilities. Plenty room in the bathroom. All the facilities were easy to use (air con, shower etc), but the TV was a bit slow to respond. Reception was sometimes a bit slow (I'm sure the rate you pay for the room has a direct effect on the service you get!) and concierge sometimes not there. Didn't use the restaurant or bar or room service but our rate was B&B and the breakfast in Jamie's was excellent- lots of options ... Read more
from So Cal
Submitted on 10-08-2016
This is my 3rd stay at the Hilton London Bridge and I've had a great stay each and everytime. The location is near the Tower Bridge, the river and a wide variety of pubs, shops and eateries. The hotel has been renovated and it gives off a cool vibe. Staff is very professional and attentive. Highly recommended.
from Zurich, Switzerland
Submitted on 11-08-2016
Friendly staff, stylish room, great location: my first stay at Hilton Tower Bridge turned out very pleasant. Breakfast at Jamie's Italian inside the hotel is a bit noisiy. Other than that, nothing wrong with this hotel.
from
Submitted on 12-08-2016
This Hilton is right near the Thames, Tower Bridge and London Bridge Station so it's a good base from which to access all the sights of London. The Shard is just over the other side of the railway. The hotel is in a redeveloped sector on the Southbank populated by the offices of global accountancy firms and so there are small supermarkets, ATMs and food outlets close to the hotel. A Jamie's Italian restaurant is at ground level and breakfast is served there. The service at Jamie's is variabl... Read more
from Paris, France
Submitted on 13-08-2016
Very good hotel, superb location, nothing to say. Didn t try breakfast but rest was ok. Nice room large enogh and with all necessary elements Good location near tower brdge ... Wotrth going there.......
from
Submitted on 14-08-2016
Booked the executive room for a birthday treat. Obviously costing more but well worth it - lovely rooms with good views of London. The executive lounge was good and wished we'd had a chance to experience it for longer (between 6pm & 9pm for Canapés & drinks) however we had a dinner reservation at 8pm to attend. Would stay again.
from
Submitted on 14-08-2016
Friendly staff. We stayed on the Executive Floors and the rooms were great. As a Diamond member, having access to the Executive Lounge and complimentary breakfast at Jamie's Italian was a huge plus. For my family, the Hilton Tower Bridge was located in a great spot, making it easy to get around London. No complaints.
from Dunstable
Submitted on 15-08-2016
Just come back from a 3 day trip to London with our 10 year old Grandson and stayed in the Hilton Tower Bridge Hotel. The hotel is situated within walking distance to many of the London attractions and is only 2 minutes walk form from the Shard and 2 mins from the River Thames & HMS Belfast. Tower Bridge is just a few more minutes away. There are loads and loads of things to do within walking distance. We arrived early on the day of our check in to make the most of our first day and the concier... Read more
from Dagenham, United Kingdom
Submitted on 15-08-2016
Had a brilliant weekend , the hotel staff very kind and helpful , the room was fabulous , very clean and comfortable , the breakfast in Jamie's was lovely and a very good choice of food , the hotel is situated in a great location and very easy to explore London , would highly recommend this hotel , and thanks again to the wonderful staff for being so kind and helpful
from
Submitted on 17-08-2016
Enjoyed the one night we were here for a friends wedding in the Tower of London. Location was lovely and the hotel is fine. This is not a hotel to wow you. Staff were also good and there is underground parking for a cost.
from oxfordshire
Submitted on 06-09-2016
Great location for visiting the Shard - walking distance, and of course the tower. Very close to underground. Room modern, large and all usual facilties. However, why when you go into bathroom does the master light switch have to be on which switches all lights on in room? Most annoying in night and what a waste of power. Also went to dry hair, good start, hairdryer in cupboard and a top for putting hairbrush etc. on, even a socket close by. But where the mirror should have been was a picture... Read more
from Bexhill-on-Sea, United Kingdom
Submitted on 07-09-2016
Having stayed at this hotel before, I felt confident that it would be a comfortable stay but what was more impressive this time around was the attentiveness of the staff. We were in London for my girlfriend's birthday and when asked for the purpose of our trip, I informed Mustafa about it being for a birthday. He immediately offered an upgrade and breakfast for a very discounted rate and when we returned to the room after a brief walk, he had arranged for a dessert to be left in the room for my... Read more
from
Submitted on 07-09-2016
Great location in London. Perfect for London Bridge tube, or a walk along South Bank all the way to the London Eye. Beds were massive and very comfortable. The room itself was not huge, but it was fine for us, the bathroom was similar. The shower was not impressive but perfectly adequate. No plugs by the mirror which was annoying! Good selection at breakfast at Jamie's Italian: granola, yoghurt, meats, cheeses, cooked breakfast and fruit. Overall a pleasant stay.
from Atlanta, Georgia
Submitted on 07-09-2016
This is a great hotel and a great location. Many places to walk to and see . It is also very close to the subway and train station. Their is also a lot of high end restaurants and regular restaurants very close walking distance. It is also a very good neighborhood.
from London, United Kingdom
Submitted on 08-09-2016
Reception was perfectly nice although they were really busy. Really enjoyed the bar feel as well. Room superbly designed with quite a narrow view.. But as couples you don't really need a view !! And ever so close to the restaurants on Shad Thames. Real good location to visit east London Regards
from Lohja
Submitted on 12-09-2016
Hilton Towerbridge has an excellent location 3 minutes from Thames and HMS Belfast, 10 minutes walk from Towerbridge. It looks amazing in evening lights. London Bridge is another 10 minutes to opposite direction, closest tube, metro, station is London Bridge.
from Sleaford, United Kingdom
Submitted on 12-09-2016
Our favourite London Hotel. We would like to keep it as our little secret!! Perfect location on the South Bank. The view of the Shard from the Executive Lounge is just awesome! The staff are just brilliant and the quality of the accommodation is first class.
from Newcastle, United Kingdom
Submitted on 13-09-2016
Another excellent stay, this time we stayed overnight to see Billy Joel at Wembley. The staff were curteous and professional, our room was clean & tidy and great value for Central London. we'll be back again next year.
from Liverpool, United Kingdom
Submitted on 13-09-2016
Stayed here for one night only and I was really surprised at the quality of the hotel. the rooms are modern and functional if a bit small (standard double) but an apple imac in the room was standard and a great comfy bed was welcomed. The location is fabulous but the best thing is the rooftop bar which gives fab views ( night time is even better).
from
Submitted on 13-09-2016
Lovely rooms. Very clean and excellent amenities. Internet connection was a bit irregular in rooms but fine in main hotel areas. Three restaurants and a fabulous roof bar with fantastic views. Two minutes walk to underground. Not bad price for London.
from
Submitted on 13-09-2016
My husband and I stayed at this hotel for three nights over the bank holiday weekend. We found that for the price we paid it was really just average.We have stayed in much nicer hotels for a much smaller price. However with it being in such a central London location we thought this acceptable. Our room was of a good size and the bathroom was a good size too although the shower area was not cleaned properly. There was only one dressing gown in the room and there were hardly any other little tou... Read more
from Dublin, Ireland
Submitted on 14-09-2016
Great location and excellent transport links . Service and overall check in very efficient . Have stayed here before and consistently high standard. Easy to get to from London City Airport and close to City of London
from Manchester
Submitted on 14-09-2016
Excellent location for the hotel. Close to the tube and Tower Bridge. The hotel has always been clean and quiet on all of my visits and the executive lounge is above average for a Hilton with stunning views of central London from the outside patio on the 9th floor.
from Camarillo, CA
Submitted on 15-09-2016
We liked being close to the river and all the fun places around the area. Lots going on especially in the summer. Found the rooms to be ok. Stayed in newly refurbished executive king room. Very clean although a little dark with small windows. The executive lounge was good and offered decent choices for breakfast and evening appetizers. Nice to sit out on the terrace. We ate at Jamie Oliver's restaurant which was a decent Italian meal. Easy as we were tired after walking so much! The are... Read more
from North Yorkshire
Submitted on 16-09-2016
This modern Hilton sits across the road from London Bridge station in a relatively recently developed area beside the Thames between London Bridge and Tower Bridge. Our room was bright and attractively decorated and furnished. For the location and room we would give 5 out of 5 but our score is marked down after breakfast in the Jamie Oliver Restaurant which is part of the hotel. At first sight the restaurant and food looked enticing with lots of options but on closer inspection many of the pastr... Read more
from Bemidji, Minnesota
Submitted on 18-09-2016
Very nice hotel. We really appreciated the US standard plug in as could use curling irons and personal fan without any overheating issues that come with Europe outlets and American appliances. Hotel very close to subway stop so easy Tube traveling.
from Edinburgh, United Kingdom
Submitted on 19-09-2016
Situated close to the Thames in centre of city. Great for the financial sector but also handy for a recreational break. Very clean modern hotel with lots of seating areas on the ground floor. Staff so pleasant and ready to answer any question. Rooms are the usual standard you would expect from Hiltons, Breakfast also pretty standard. This was one of the more expensive stays in London that I've had. Some very nice restaurants just a street away. Definitely will be back on those special ... Read more
from
Submitted on 19-09-2016
Good location, but quit noisy at night on the weekends: could hear music from the bar next doors. Breakfast was ok, but was running out of eggs one morning. The room was clean, but very small. Recommend for singles or young couples who want to go out at night, everything is very closed.
from Thornton Cleveleys, United Kingdom
Submitted on 19-09-2016
A great nights stay, staff were very helpful and attentive on arrival. I had a little issue which was sorted immediately on The Sunday morning. The prices in the bar and mini bar were a little steep I think even for London prices. Over all a top stay and in an excellent location. Thanks
from Romsey, United Kingdom
Submitted on 19-09-2016
Great location, great hotel, really can't fault it. Shame we didn't stay longer and got more use out of the bar. The biggest hit was the breakfast at Jamie's Italian - wow, so much choice and the quality superb. Just what we needed after a heavy night. Would definitely stay here again.
from
Submitted on 20-09-2016
Really nice hotel just a short walk from the Tube and railway station. Stand out staff, friendly and very helpful. Hotel is immaculate, great facilities and modern and fresh, loads of space to chill or do business.
from Halifax, United Kingdom
Submitted on 22-09-2016
We stopped here last weekend for two nights (Fri/Sat) and booked an executive room. We were allocated a room on the top floor, sadly the view wasn't great...it basically just looked into an office building next door. The room itself was of a decent size with plenty of closet space and hangers. The bathroom had a large shower and bath, as well as huge heated mirror. You can use the executive lounge on the 9th floor 6-9pm if you're in an exec room. They have small finger foods and a good select... Read more
from Mainz, Germany
Submitted on 23-09-2016
When you come to London and want to stay with Hilton you have a lot of options. This one is most likely one of the best you could have. A truely great location that deserves 5 Stars here on Trip Advisor, if it wouldnt be for the bad breakfast experience we had. Coming in 45 minutes before it closes and literarily nothing is left? And then the really bad attitude of the servents there? Poor and disappointing especially everything else is really great. You have a great room with all the comforts y... Read more
from Blackpool, United Kingdom
Submitted on 25-09-2016
Stayed for 1 night. Although not upgraded, given exec lounge access due to being a Gold card holder, as well as breakfast. Very nice indeed. Lounge was one of the best I've frequented. Great service, great lounge, great room, great hotel. Definitely stay again.
from Edinburgh, United Kingdom
Submitted on 25-09-2016
Great hotel, lovely location and really comfy bed. Made to feel very welcome by the staff and the gym was a good size. Breakfast was really nice with loads of choice and friendly staff. Would recommend this hotel for a central London stay.
from
Submitted on 26-09-2016
we stayed at this hotel at the weekend. It was easy to find, not far from London Bridge. We got a very nice welcome from reception. Our room was on the 7th floor facing the shard which was nice. So close to tower bridge and he river edge as well. Just outside he hotel there is a marks and Spencer's food and a Tesco express for snacks etc which was very handy. The room was cool (it was a hot day) and very quiet. We didn't hear any other guests once in the room at all. My only complaint (which is ... Read more
from Los Angeles
Submitted on 26-09-2016
I spent six nights at the Hilton London Tower Bridge and this hotel actually lived up to all the great reviews it has received. Our executive level room was spotless, quiet, comfortable, had plenty of storage space, a big bathroom with lots of room for toiletries/cosmetics (on of my pet peeves are hotel bathrooms that don't have a surface to place toiletries), and a very comfortable bed. The executive lounge offers a lovely view and the best evening snacks I've experienced at any hotel. Every... Read more
from Crafthole, United Kingdom
Submitted on 26-09-2016
Hotel is exactly what you would expect of a Hilton. Luxurious, spotlessly clean public areas and professional. Surrounded by excellent cafes and restaurants and only 400 yards to Tower Bridge. Our Executive room on the top floor was spacious with excellent air con. Luxurious bathroom. Access to executive suite was a bonus. Lovely selection of wines and spirits plus tasty hot and cold nibbles. Lovely !!! The view from the outside balcony after dark took ones breath away. The Shard was awe inspi... Read more
from London, United Kingdom
Submitted on 27-09-2016
I spent approximately 6 months in this hotel as a 'guest' (at a cost of around £35,000) so I feel I have as much insight as to what goes on here as anyone could. Many of the staff were incredibly rude, dismissive and contemptuous. The laundry service changed its prices after I had sent clothing to them and didn't have the courtesy to inform me before charging me. The food on offer via room service from Jamie's Italian was usually raw, cold and/or inaccurately plated. For example, on reques... Read more
from North Yorkshire, United Kingdom
Submitted on 27-09-2016
4 minutes walk from Tower Bridge underground station. Very friendly, helpful and efficient staff. Great breakfast arrangement in Jaimie Oliver's attached to the hotel. Nice and comfy and quiet rooms. Will definitely return.
from
Submitted on 28-09-2016
From start to finish it was brilliant, staff very helpful hotel looked great, we are hilton club members so you get a lot of benefits from this, we were on the 9th floor in the executive sweet and the room was very big with a massive bed that I wanted to take home as it was that comfy, executive lounge had a fantastic garden balcony on the 9th floor and was great to take a drink out there and take in the spectacular views of the shard and other buildings lighted up at night, brilliant hotel, bri... Read more
from California
Submitted on 30-09-2016
Just finished my third stay at this property for this month and had three amazing stays. This is one of my go-to Hilton properties in London and it always feels like I am coming back home. I feel like I am always well looked after at this hotel. The reception staff is absolutely lovely and always welcomes me back with a smile. I always receive upgrades due to my Hilton Honors elite status which is very much appreciated. The executive lounge at this Hilton is the best one in London. The food and ... Read more
from London, United Kingdom
Submitted on 30-09-2016
Booked for a Saturday night with the Boss because of a black tie event on HMS Belfast, to avoid having a late night journey home to SW14 where we live. Location was great for the Belfast (about 15 metres from the back door) but awful to access from the rest of London. Basically More Place is a loop the length of 2 cars, off Tooley Street. Roadworks closed off the London Bridge end of Tooley Street, also, interestingly, reduced access from the Tower Bridge end, and then also rather incredibly TF... Read more
from Beijing , China
Submitted on 10-10-2016
small room , but in the UK that is normal , service and are very good , rooms are very clean, helpful staff, very good location , walking distance to the tower bridge , more choice of breakfast would be perfect .
from Sarasota, Florida
Submitted on 10-10-2016
We don't usually review chain hotels unless they are exceptionally good and the staff at the Hilton London Tower Bridge are excellent... we've stayed here 3 times in the past couple of years and they have been consistently friendly, welcoming and helpful. The hotel itself is well appointed. The rooms are a really good size for London and the windows are well insulated from noise... and the bed is sooooo comfy! :-) We usually stay on the Executive Lounge floor and the breakfast in the lounge is... Read more
from Kettering, Australia
Submitted on 10-10-2016
The hotel is in a great location with easy access to transport links to city, with quiet well appointed recently decorated rooms. The executive lounge provides quality chill out space to relax & enjoy Hilton hospitality at it's best. Breakfast served to high standard & good quality ingredients.
from
Submitted on 11-10-2016
This hotel was disappointing overall and not a location I'd recommend for celebrating any special occasions. My husband and I were in London for the first time, for our first anniversary, and as a gift my father, a Hilton gold member, had booked us several nights at this hotel. Our greeting at check-in was underwhelming, and we were immediately told that we didn't have breakfast included in our rate and suggested we upgrade. I declined. We were then quickly told that we could have executive loun... Read more
from Southlake, Texas
Submitted on 12-10-2016
Stayed here recently on a layover in London, and the overall experience was good. Front desk staff were friendly and efficient. The room was comfortable, quite a bit of space for storage, good in-room amenities. The available buffet breakfast was outstanding, highly recommended! The only slight negative -- it seems there was a LOT of partying going on the night of my stay, which carried over into some late night hallway noise. It eventually cleared up, but this hotel seems to be popular wi... Read more
from Sydney, New South Wales, Australia
Submitted on 13-10-2016
I stayed two nights at the Hilton on business in July and was surprised that I could get a room at a reasonable rate in the middle of the British summer, Wimbledon and the Grand Prix. I was warmly welcomed as a gold Hilton Honours member at check in and given a sincere apology that the executive lounge was full and that instead I could help my self to the minibar - free and unlimited. The room was well sized and comfortable with a view over the street and nearby square. The bathroom was well ... Read more
from Los Angeles, California
Submitted on 14-10-2016
Very specific issue, forgive the rant. Hotel info on app incorrect and not to be trusted. Booked as an HHonors member through the HHonors app. Paid for an executive room. Given the reason for my stay, the claim that these rooms have CNN, ESPN and HBO made paying a bit more an attractive option. Got to the hotel, couldn't find these channels. Concierge comes up to the room to help, goes through the TV menu - channels not available. No explanation. Email to HHonors via the app replied to with a g... Read more
from
Submitted on 15-10-2016
Spent, 2 nights in this hotel as part of a family weekend in London celebrating 2 of my teenage children's birthdays. As there's 5 of us we needed 2 rooms, and I was lucky enough to have enough hhonors points to pay for one of them with points. Also we had access to the executive lounge with its free drinks, canapés and snacks is well worth it. Jamie's restaurant was excellent for breakfast - the full cooked breakfast was just about perfect and with home-made ketchup too. The rooms were large... Read more
from
Submitted on 15-10-2016
Well priced afternoon tea - sandwiches were nice and full of filling, my only criticism was that there could be more variety of fillings. Scones and cakes were delicious, especially enjoyed the red velvet and carrot cake slices!! All served with Twinings tea. Restaurant area is nicely decorated and not too busy during the daytime. Felt relaxed and not rushed at all!
from Bournemouth, United Kingdom
Submitted on 16-10-2016
So I was brought here for my birthday and was really pleased with the interior and look of the place, the room was 709 which was lacking a decent view but hey ho. The staff were lovely and the room very smart. However, after returning from a night out I lay on the bed and the best way I can describe it was that of a Stone Age bed. It was so hard! And the pillows so soft. All in all I didn't actually sleep and am thoroughly irritated by this as I'm pretty sure there will be nothing done to rectif... Read more
from Arundel
Submitted on 16-10-2016
This was our third stay at this Hotel. No problems checking in,(although very busy),general service very good,staff very friendly and helpful,room excellent (although still tricky to get the aircon to work as we wanted it). We've already booked our next two stays. Special mention for Clarissa Raspanti who was extremely helpful.
from
Submitted on 17-10-2016
I stay here 4-5 times a year - whenever I am doing business travel. Other than the annoying Hilton wifi process (which logs you out every time you close your browser) this is a great hotel. More affordable than city hotels and a fantastic 15 min walk over Tower Bridge to the city. Very comfortable rooms, good staff and excellent breakfast, room service, in-room services and movies etc. Well worth it.
from Shoeburyness, United Kingdom
Submitted on 18-10-2016
Staff were friendly and helpful, although did spoil my partner's surprise romantic gesture by mentioning it in front of me when we checked in! Didn't spoil the taste of the champagne and chocolate dipped strawberries however. Executive room on 12th floor was pretty decent along with access to the executive lounge. Breakfast at Jamie's was also fabulous.
from Warwick, United Kingdom
Submitted on 18-10-2016
Good hotel watch bar staff we had someone else's bar drinks added to our bill and with express checkout didn't realise until the account was emailed to me! Overall experience other than this was very efficient!
from Sheffield, United Kingdom
Submitted on 20-10-2016
We stayed here for 3 nights on a long weekend in London - when we arrived check in was very busy but we were offered complimentary water and the staff were lovely. My partner is a HHonors member so we secured a room on the 5th floor which looked onto the shard! Amazing view! Hotel was clean throughout the stay, rooms cleaned everyday and all toiletries etc were replenished daily too! Room service was brilliant and Jamie Oliver's breakfast was gorgeous - we ordered late one night and we're not d... Read more
from Toronto, Canada
Submitted on 22-10-2016
I am a frequent traveller to this hotel and so maybe my expectations are getting too high. I am finding that they are not honouring their commitments like they used to. I book well in advance and use their online checkin to secure the type of room I want/asked for when I book the room. Last time, I arrived late at night after a number of travel delays and so was looking forward to getting gold level service from the Hilton chain. Unfortunately, they had already given away the room that I had... Read more
from
Submitted on 23-10-2016
We have just checked out of this hotel and I have to say it was great! Fantastic location, easy process with checking in and out the Jamie Oliver restaurant was great and we had a fantastic view of the Shard! It was a 5 minute walk to London Bridge underground just a perfect location. We will definitely be returning.
from Leeds, United Kingdom
Submitted on 24-10-2016
I have stayed at the Tower Bridge Hilton many times and recently upgraded to an executive room. The standard of the room was excellent and the lounge was the best I have been to with fantastic views over London, great quality/choice of food and drinks. The hotel staff are always really attentive and friendly.
from Norwich, United Kingdom
Submitted on 25-10-2016
We'd booked this hotel for a weekend away on the 4th anniversary of our first London trip together so we were hoping for a luxury room with a nice view and great service. On arrival we were greeted promptly and were able to go to our room straight away. Our room was on one of the higher floors which looked out towards The Shard which was beautiful. The room was perfect, a great size and with all the amenities you'd need. There was a big bath and a walk in shower which was very clean. The bed w... Read more
from Cockermouth, United Kingdom
Submitted on 25-10-2016
Booked in to an executive room on the 12th floor, room was OK quite small not very executive at all, the light switches a nightmare to determine what lit what and no view. Bed was very hard and the pillows very squishy. Bar prices extortionate plus service charged added even as a guest, we only had the one. The executive lounge was not much bigger than a box room and over run with small children, not very relaxing a bit of a free for all. The only real shining light was the breakfast tokens for ... Read more
from Sheffield, United Kingdom
Submitted on 25-10-2016
High class service and facilities, with staff who cared about their guests. Very good buffet breakfast. Close to London Bridge underground and river buses. Short walk to HMS Belfast, Tower Bridge and Tower of London.
from Sheffield, United Kingdom
Submitted on 26-10-2016
Stayed for 2 nights with a friend. Reception staff very accommodating at finding us a room with twin beds, and allowing us to split the bill between 2 credit cards. Location excellent, 5 minutes from the tube, and lots of bars and restaurants nearby. Bar was expensive but there is an M&S food shop next door if you want to buy your own. Walked back from central London, maybe took an hour but it was a lovely walk along the South bank. Would definitely stay again.
from Scotland
Submitted on 26-10-2016
I first stayed in this hotel in 2007 and since then, have stayed twice recently. Located very close to Tower Bridge tube station, it is around 20 minutes on the tube (change required) to Leicester Square and other key sights. The hotel is also walking distance (around 30 minutes) to Liverpool Street station- which is a nice walk on a pleasant day. Check in is seamless when using the Hilton app and within seconds I was given my key to the room. The room is of a good size and the bathroom is re... Read more
from Bristol, United Kingdom
Submitted on 27-10-2016
Fantastic hotel with very helpful staff , Rooms were very clean and I WANT the pillow's which were wonderful , Location was great and easy to get around London , Breakfast was plenty and staff very helpful at all times
from
Submitted on 30-10-2016
Smart hotel, very well located, comfortable rooms and very kind staff. rich continental breakfast offering any kind of food with many choices. You will enjoy your stay in London in this modern and comfortable hotel.
from Leeds, United Kingdom
Submitted on 31-10-2016
I have stayed in this hotel several times & have always been impressed with the service. Rooms are comfortable & spacious. The latest addition of Jamie's kitchen has added to the whole experience as good breakfast & dinner here.
from Dijon, France
Submitted on 31-10-2016
Everything was great. I particularly want to compliment the restaurant staff for assisting me so kindly as I am unable to walk very well. They were unfailingly helpful and cheerful. Room was clean and well-appointed with everything I could want.
from London, United Kingdom
Submitted on 01-11-2016
We booked as it was close to The Shard where we were booked in for a birthday meal and it is no more than a 10 minute walk away. This area of London has really improved over the years and is a great place to go - however as it is still improving there is a fair amount of building work going on and consequently we had a very frustrating time trying to get to the hotel by car (Satnav couldn't cope with all the unexpected road closures). Not the hotel's fault of course but I didn't see anything on ... Read more
from Canterbury, United Kingdom
Submitted on 01-11-2016
Expected the usual average hotel but was treated like a king at the Hilton in London Bridge. Amazing customer service, amazing breakfast offering, cleaners do a great job and the shower is the die for. High quality bath tub and amenities too! The light switches were rather amusing though as there is so many of them, 15 to be exact. If one isn't right you could hit all 14 before getting the right one, and they seem to swap around.
from Dublin, Ireland
Submitted on 01-11-2016
Just back from a wonderful weekend away with my partner we had a fantastic weekend at the Hilton London Tower we could not have asked for better service everything was 100% will definitely be visiting again
from Atlanta, United States
Submitted on 05-11-2016
We were in London over the summer & stayed at the London Tower Bridge and we were not happy on the last day when we did not have any hot water! We went back this month and they acknowledged how they will make sure they have hot water for this visit & took the time to explain why it happened. They never responded to my review & I did not bring it up at check in, so I was surprised they even read the review & must of made a note of it in their system. We had 3 rooms reserved & they upgraded one of... Read more
from cyberhev
Submitted on 06-11-2016
This is the second time we have visited and it's been lovely every time. The location is fantastic, really close to the shard and the river and obviously tower bridge! The complete hotel service is excellent and do book the breakfast, there's lots of choice from continental to full English. I was particularly impressed with one of the breakfast staff as he noticed that a family had jumped the queue to be seated but he still attended to us first! Well done Hilton!
from Karlsruhe
Submitted on 06-11-2016
Friendly service at reception and in the restaurant. The WLAN was very bad so that I could not work. The breakfast is individual with Italian style and well. The location is very great next to the tower bridge.
from Watford, United Kingdom
Submitted on 07-11-2016
My partner booked the hotel so that we could attend a Wedding reception in the evening and not have to worry about getting home on public Transport. She was looking to treat us as we have not been together long so went for a room at about a cost of £200 - this rose to £250 with Breakfast and room upgrade. With that being said, room was lovely but what you would expect from a basic Hilton. We could really see any difference in the room upgrade and despite being told that the room came with m... Read more
from
Submitted on 07-11-2016
Not impressed,my daughter booked this for my wife's birthday,sat in lounge area at a Formica like table with no table cloth. The tea was very weak from pot and not very hot,three sandwich quarters each followed by a scone and cream and jam,t hen six or so small pieces of cake,much too sweet but I suppose that's a matter of taste. The only saving grace was the Polish waitress who was very helpful and friendly.
from New Canaan, United States
Submitted on 07-11-2016
This hotel hosted the conference I attended in London last week. The size of the rooms were more typical of the US than typical hotels I have stayed in London. Amenities were all similar to the US and the I was very comfortable at this location. Very helpful staff at the front desk, concierge and the bars made my stay there very relaxing, despite a very hectic schedule
from Ambleside, United Kingdom
Submitted on 10-11-2016
Stayed at the Hilton London Tower Bridge last weekend for 2 nights and had a lovely stay! Note was made of my room request and we had a perfect view and could see so many fireworks all over the city! On check in we were offered the option of an upgrade at a small cost which we declined but it didn't matter at all, the room was a brilliant size and perfect temperature and the beds were really comfy! The reception and concierge staff were all brilliant and very helpful!
from Dubai, United Arab Emirates
Submitted on 12-11-2016
The newly refurbished rooms are nice, amenities are quite generous: 2 bottles of complimentary water and a small bottle of wine, replenished daily. However WIFI is slow and disconnects frequently and doors are not sound proof. Gym is very basic and very small, water not available if needed. Breakfast is not impressive at Jamy's restaurant as the variety limited. The bar area is nice, nice music, good menu. The staff in this hotel is very friendly, from the concierge to the receptionist.
from
Submitted on 13-11-2016
Comfortable room, excellent location, walking distance to major attractions and markets, close to railway station and bus station. The hotel offers a very good buffet breakfast with a variety of selections of snacks, fresh vegetables and hot dishes. The staff is very friendly and helpful. You can relax in a SPA after a hard working day and enjoy hot sauna and steam bath.
from Nottingham, United Kingdom
Submitted on 14-11-2016
I recently stayed here for one night. Excellent location near Thames and London Bridge Station. Arrived at 10am and was allowed to check with was fantastic. Would recommend this hotel as very comfortable and very quiet although in the middle of bustling Tooley Street.
from
Submitted on 17-11-2016
Perfect location - in the old town, 3 minutes to central bus station and 5 to railway station. Great sauna facility. Rooms with lockers, very good variety of products for breakfast. For business traveller advised.
from Canton of Zurich, Switzerland
Submitted on 18-11-2016
The staff are friendly and professional, but there is no willingness to acknowledge when things don't go right. I don't expect perfection, but at the high prices charged at this hotel I expect any issues to be addressed. When I had some problems with my room including an ice cold shower, while the note and apologies were nice there was no willingness to recognise that a must-have for a business traveler in an expensive hotel is a good bed and a good shower. Three night stay and not even a minima... Read more
from London, United Kingdom
Submitted on 18-11-2016
We have visited this hotel a number of times and it has always been good value for money (Room only rate). Very close to lots of interesting places to eat , Excellent service and very close to the main tourist areas.
from Oxfordshire, United Kingdom
Submitted on 18-11-2016
The Hotel is in an excellent location for a trip to the Shard. The hotel was spotless and service was super friendly and efficient. We loved the snug area for a light night drink. Rooms were modern, clean and spotless. View from the executive terrace garden at night is fantastic for a tourist.
from Wiltshire, United Kingdom
Submitted on 19-11-2016
Stayed for 5 nights at this hotel. This is my second stay. Check in was swift, cautious and warm. Room was well presented but the partially wet bathroom floor did have a few hairs on it which was a little let down. Bed and bedding was comfortable and the condition of the room and amenities was good. Service through the week was professional and adaptive. The staff are engaged and remember faces and pick up on how formal you like to have you discussions and if you prefer to be left alone. ... Read more
from
Submitted on 23-11-2016
The staff is really friendly and helps a lot for all your requirements. Especially the reception ladies are extra ordinary helpful. The location is very good, you can walk everywhere. SPA is not bad but don't make your expectations high about it. It is a small place. Breakfast is ok. And the prices are quite reasonable when compared with what you receive.
from Tallinn, Harjumaa, Estonia
Submitted on 23-11-2016
The location is absolutely fantastic, you can easily get anywhere you want from there. All staff was simply perfect (they also got me a lighter at 3 am when I woke up and craved a cigarette, obviously smoked outside!). The room was superb, very spacious and with high level tv set. I would definitely like to stay there again!
from
Submitted on 23-11-2016
Very good hotel in excellent location near Tower Bridge and London Bridge station in a modern area of the city- nearby modern restaurants and old traditional pubs - perhaps a little expensive but its London and you may pay more for the hotel but less on transport and time being so near the centre. Excellent staff who were smiling and helpful
from Worcester, United Kingdom
Submitted on 24-11-2016
This is a fantastic Hilton. The location is spectacular. It's between the Shard and Borough market and 5 minutes walk from London Bridge tube. Reception staff were friendly and welcoming. Our room was spacious and immaculate and the bathroom spotless and perfect.
from Noblesville, Indiana, USA
Submitted on 24-11-2016
Our stay here was very pleasant. Rooms were spacious and excellent room darkening shades for sleeping. Stayed in a typical room and was impressed with the value proposition. Higher floors may have good views, but did not experience this. The hotel is a short walk to London Bridge tube and overground station. You could also easily walk to Tower Bridge, Tower of London, Brick Lane, and Borough Market. St. Paul's would be a bit further, but doable. This is located in a very modern part of London.... Read more
from Darley Dale, United Kingdom
Submitted on 27-11-2016
Excellent location & lovely staff. Spent a weekend here & wasn't disappointed. Unfortunately no parking & no discount offered for the 2 car parks located nearby. Very convenient for the shard & borough market. We were on the 5th floor, very comfy big beds & very quiet. Would definitely visit again!
from Swansea, United Kingdom
Submitted on 27-11-2016
Lovely hotel, good location by Tower Bridge and a view of the Shard out of our window. Only a few minutes walk from the tube station, also a few minutes walk from Borough market which definitately deserves a visit. The hotel was very nice, the staff were lovely,friendly and very helpful. Room was very nice, clean and warm.The bathroom was a good size,bath and shower. Breakfast was part of our deal there was a lot to chose from which we enjoyed. We would go back.
from Arlington, Virginia
Submitted on 27-11-2016
Close to London Bridge Underground. Can walk (though long) to the London Eye along the Thames. Very friendly. Rooms a bit small but very nice and comfortable. I am Hilton Diamond and on executive floor. Lounge is fantastic with breakfast, evening appertizers (along with alcohol) and open most of the day for coffee/teas/water/soft drinks/ light snacks. The lounge gets busy in the evening, mainly people who don't want to leave basically a free bar.
from manchester
Submitted on 27-11-2016
Well worth a visit to the Hilton tower bridge.. super location 5 minute from the tube at the Shard. What a spot for the bridges borough market Shard, Leadington and the best place by far at that end of town, the sky garden... wow it's free to go up and in my opinion much better than the Shard! Lots to see , great cocktails a must to see!
from Australia
Submitted on 28-11-2016
This is my 4th visit here and overall the hotel and its staff are polite and efficient, the hotel fit out is modern and the accomodation is suitable for a business traveller A few things do fall short for the high price you'll pay to stay here, the coffee (and its all about coffee now days) is poor. Its either a very average machine product or this time around, in the attached Jamies Italian Restaurant its filtered as the automatic machines are broken and despite there being a very large shiny ... Read more
from
Submitted on 01-12-2016
It was first time in my life. Hotel just said sorry. My wife was sleeping alone the night when someone drunk came to here room. Nothing happened - but next morning for the question "what it was?" hotel just said sorry we gave wng E-key to the other guest next room to u.
from
Submitted on 02-12-2016
Very nice hotel with reasonable price,. good location at the old town. Nice cafes bars and shops near by. Good lobby bar. Didn't visit the spa area so don't know how was that. I would definitely recommend this hotel to others. Breakfast was not so good.
from Belfast, United Kingdom
Submitted on 02-12-2016
I loved almost everything about this hotel. The location was perfectly situation for everything that we wanted to do. We could just come out of the front door and walk down the subway to get across to the large general market, or turn left and we were instantly in the old town. The staff on reception were very helpful at check-in and also were willing to answer any questions about transport etc. The room wasn't very large and there was nowhere to store our cases but it was very warm and co... Read more
from Manchester, United Kingdom
Submitted on 02-12-2016
We popped in here for a drink with a view on a warm autumn evening..the views of London are fabulous...it's expensive but nice as a treat! They have a good cocktail and wine list. Enjoy and definitely bring your camera!
from Hong Kong, China
Submitted on 03-12-2016
I stayed here on business in August. The rooms are small, simple and nothing special, but the hotel is well located close to shops and London Bridge tube station. There are lots of restaurants nearby. Would come again if I need to be based on the South side of the river again. The service is helpful and the Club facilities are nice.
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