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Hilton London Euston

London, England, United Kingdom (LHR)

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Based on 1885 reviews
Room & Rates
Double Hilton Guestroom - Hilton London Euston - 1

Double Hilton Guestroom

Townhouse style,natural daylight, WiFi, flat-screen TV, work area, mini-fridge
This comfortable guest room with one double bed and classic decor is ideal for business and leisure travelers. Natural light streams through large Victorian-style windows. Stay connected with WiFi and catch up on work at the desk. 
Unwind in the easy chair and watch on-demand movies on the flat-screen TV. Refresh in the bathroom, offering a combined bathtub and shower and a range of exclusive bath essentials.
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Hilton Guestroom Plus - Hilton London Euston - 2

Hilton Guestroom Plus

Newly refurbished room with modern decor, WiFi, flat-screen TV, work area, mini-fridge, bathrobe and slippers
Enjoy decor reflecting the history of the area and hotel, designer touches and upgraded amenities such as a bathrobe and slippers. This guest room features an easy chair, on-demand movies on the flat-screen TV and a work desk.  
Wake up to fresh coffee using the tea and coffee maker and natural daylight through Victorian-style windows. Sleeps 2 adults or 1 adult and 1 child. 
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King Hilton Deluxe - Hilton London Euston - 3

King Hilton Deluxe

Room for a rollaway bed, large windows, WiFi, easy chair, flat-screen TV, work area, mini-fridge
Ideal for families, this 20-31 sq. m./215-333 sq. ft. deluxe room has one king-sized bed and extra space for a rollaway bed. Some rooms have a sofa bed. Expect classic decor and light furnishings in a Victorian townhouse setting. Natural light streams through the large Victorian-style windows.
This comfortable room provides complimentary bottled water on arrival. Stay connected with WiFi and catch up on work at the desk. Unwind on the easy chair and watch an on-demand movie on the flat-screen TV.
Refresh in the bathroom, offering a combined bathtub and shower and a range of exclusive bath essentials. Special touches include a bathrobe and slippers. Sleeps 2 adults and 1 child.
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King Deluxe Superior - Hilton London Euston - 4

King Deluxe Superior

Larger room, newly refurbished, room for a rollaway bed, mini-fridge, large windows, WiFi, flat-screen TV, work area
Perfect for families, this 20-31 sq. m./215-333 sq. ft. refurbished room has a king-sized bed and space for a rollaway bed. Enjoy a warm drink from the tea and coffee maker. Decorated in a style reflecting the Bloomsbury area, this superior deluxe room features an easy chair, flat-screen TV with on-demand movies and a work area. Natural light streams through large Victorian-style  windows.
Refresh in the bathroom, offering a combined bathtub and shower and a range of exclusive bath essentials. Special touches include a bathrobe and slippers. Sleeps 2 adults and 1 child.
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Single Compact Room - Hilton London Euston - 5

Single Compact Room

Townhouse style, large windows, complimentary WiFi, flat-screen TV, work area. 
Ideal for a solo traveler, this comfortable room features one single bed and classic decor in a Victorian townhouse setting. Stay connected with complimentary WiFi and catch up on work at the desk.
Unwind on the easy chair and watch on-demand movies on the flat screen TV. Refresh in the bathroom, offering a combined bathtub and shower and a range of exclusive bath essentials.
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Twin Hilton Guestroom - Hilton London Euston - 6

Twin Hilton Guestroom

Townhouse style, natural daylight, WiFi, flat-screen TV, work area, mini-fridge
Relax in this modern townhouse style room with twin beds and natural daylight. Stay connected with WiFi and catch up on work at the desk. 
Unwind on the easy chair and watch an on-demand movie on the flat-screen TV. Refresh in the bathroom, offering a combined bathtub and shower and exclusive bath essentials.
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Hilton London Euston
17-18 Upper Woburn Place, London, United Kingdom WC1H 0HT

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as direct-dial phones with voice mail.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a fitness facility, or other amenities including wireless Internet access (surcharge) and shopping on site.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of banquet facilities and a meeting/conference room. Self parking is available onsite, and additional parking (subject to charges) can be found nearby.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

The recreational activities listed below are available either on site or nearby; fees may apply.

The closest major airports to Hilton London Euston are:
London (LCY-London City) - 12.7 km / 7.9 mi
London (LHR-Heathrow) - 23 km / 14.3 mi

The preferred airport for Hilton London Euston is London (LHR-Heathrow).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 17.25 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): GBP 17.25 (for 24 hours, rates may vary)
  • Fee for wireless Internet in all public areas: GBP 17.25 (for 24 hours, rates may vary)
  • Self parking fee: GBP 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We are delighted to announce that this hotel is currently undergoing refurbishment in various stages and as part of enhancing the guest experience the meeting rooms and food & beverage outlets will also be undergoing renovations between February and June. Woburn Place Restaurant will be closed from the middle of February until June and we will be serving a dining menu in the bar.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1885 reviews
Submitted on 19-05-2016
I was hesitating weather to book this hotel as the reviews in trip advisor were not appealing .... Finally I decided to try it as part of a 3 day business trip in London Although the Lobby is simple down to earth and seems less welcoming .. I have been surprisingly happy staying in this hotel , the staff were welcoming and ready to answer every question I had , when needed water to my room I got it immediately... The room was very clean as like the whole facility, had big renovated shower and a... Read more
from Chatham, England, United Kingdom
Submitted on 21-05-2016
I visited as one of a party attending a conference elsewhere. From the time of our booking it was made clear that the hotel is undergoing refurbishment but I must say that the work only caused minor inconvenience. The check in was swift, efficient and friendly. Indeed, all the staff I met during the stay were very pleasant and helpful. The first sign of building work was the lack of main lifts, requiring guests to use what I assume is normally used as a service lift. Likewise the stair... Read more
from Seattle, Washington
Submitted on 24-05-2016
I wouldn't recommend this hotel now as the construction/updates can be very loud. This was annoying as I didn't realize this was occurring. The room itself was a nice size, especially for a European room and the bathroom was quite spacious. Also, the bed was comfortable so I slept well. We stayed her as we knew we were using the overground out of Euston and it is a block from the station.
from Poole
Submitted on 24-05-2016
A hot room with no working aircon, a fridge that doesn't go cold, poor wifi signal and a bathroom that smells like someone has been smoking. I discussed the aircon with the front desk twice, maintenance have been to visit, and since then the temperature has gone up! Staff really try to help but feel they are let down by Hilton with the ongoing maintenance & refurbishment apparent as you walk around the corridors. Avoid this hotel until they have finished upgrading it.
from Cornwall, United Kingdom
Submitted on 25-05-2016
I do understand there was building work going on, but this does not excuse the lack of air conditioning, I was there for two nights and asked just after arrival if it could be fixed, it wasn't, I asked again on the following morning, still no improvement. Building work was noisy, and the Wi-Fi was poor. Desk staff were polite and professional. Breakfast was ok, even though I asked for tea and was served coffee and there were no pastries as a lady filled her plate and her handbag with them (I k... Read more
from Halifax, United Kingdom
Submitted on 04-06-2016
Parts of the hotel are newly renovated, so our bedroom was freshly done and was a Very comfortable size for a family of 4. The staff were friendly and good with the kids. Good, large variety of food for breakfast. It is priced well and accordingly to the work that still needs to be done. We were all very satisfied with the stay and price.
from Spalding, United Kingdom
Submitted on 05-06-2016
My friend and I were in London for her university garden party and wanted to stay somewhere close to the station. Even thought the hotel is under renovation, everything was still to the standard you would expect from Hilton and all staff were very helpful.
from Bristol, United Kingdom
Submitted on 05-06-2016
The hotel is being refurbished and so this must be taken into account. When we arrived the staff made every effort to get us into our room before 3 pm. The bar was expensive. The upgrade to the room wasn't mentioned at all. Drilling noises till 6pm and then again at 8am.
from Cambridge
Submitted on 05-06-2016
This is one of the best located hotels in Bloomsbury - near to all major rail stations and the underground and a lot of good restaurant possibilities. Essential if you need access to the University of London.
from Warrington, United Kingdom
Submitted on 05-06-2016
I was a little dubious about this hotel after mixed reviews but we had a wonderful stay. The room (deluxe king) was lovely with a comfy bed and spotlessly clean. An unexpected bonus was the huge bathroom with double bath and shower. This was much appreciated after a long day in London. Great location as it's just over the road from Euston. Great breakfast and smooth check in/out too. Lots of noise from building/renovation work but this couldn't be helped. The air con in the rooms meant I could k... Read more
from leeds
Submitted on 19-06-2016
Small rooms for hilton Was upgraded and bathroom was good Lifts not working and building renovations on and wasn't told at booking Had to use a service elevator with a A4 sheet of paper stuck to a wall and door asking to use it ! Poor standards for hilton at £150 per night for 1 person Breakfast hot dishes laid out less than attractive , breakfast mushrooms floating in a soup like fluid ! Breakfast room tiny - not seen such a small breakfast room Noisy too in front as ambulances and police ... Read more
from Lytham St Anne's, United Kingdom
Submitted on 19-06-2016
We've stayed in this hotel for one night about this time of year for the last 3 years. Each year one or both guest lifts hasn't been working, and there has been some other sort of refurbishment work going on. It seems never-ending! This year was the worst. We upgraded the room, and once we'd found it (there were no signs on our floor) it was fine - big comfy bed; nice, but small, bathroom; mini-bar conveniently stocked with absolutely nothing (and making a noise but not cold!); air conditionin... Read more
Submitted on 20-06-2016
We returned to the hotel at 5pm and found our room card key didn't work so we went to reception. We were advised in an aggressive tone we should have got out at 12pm, another guest is waiting for us. We were never told this. !!!!!! We entered the room and staff had taken the items out of the wardrobe and placed them on the floor!!!!!!! We moved everything out in 10 minutes, 3 minutes in the staff rang the room phone saying were we out yet, disgusting. They had our number so they could have rang ... Read more
from Whitehaven, United Kingdom
Submitted on 20-06-2016
Nice hotel close to Euston station. Rooms refurbished and very comfortable bed.Breakfast lovely with everything you could want. Staff very helpfull.Got to check in early.Rooms have bathrooms with showers and sound speakers for TV .Nice toiliteries too.Undergoing refurbishment but no apparent noise . Would recomend to anyone.
from London, United Kingdom
Submitted on 21-06-2016
I visited the hotel for 3 nights during a conference close to Euston. The staff were very friendly on check in and check out. Room clean and comfortable including the nice bathroom. I read reviews before going about building noise however didn't come across any of this during my stay. The only downside was the windows are very thin and you can hear what's going on outside including traffic and the church bells everyday. However this is tolerable. Our air-con broke on the 2nd night and staff qu... Read more
from Sheffield
Submitted on 27-06-2016
We visited here because we needed somewhere really central and near the northern line and this was just the job. Yes there was building work going on but we knew that before we arrived and it didn't affect us in the slightest. The room was good, service excellent and breakfast gorgeous. It's also perfect for wandering round Bloomsbury, up to Camden down to the British Museum and exploring beyond. We'd certainly return, thank you.
from Farmingville, New York
Submitted on 27-06-2016
"My needs were met with great expectations that didn't fall short of fantastic!" "The hotel location is less than a five minute walk from the Tube." "I would recommend this hotel to anyone traveling to London without hesitation." "I know where I will be staying upon my return to this wonderful city!"
Submitted on 27-06-2016
Visited London 3 times over ten years and have always stayed here. Fantastic location. Great breakfast. New bathrooms are a great improvement. Restaurant is of high quality. New fitness center. Good selection of complimentary newspapers. This hotel is near Euston station and Euston Square station, as well as St. Pancras Staton.
from Birmingham
Submitted on 28-06-2016
Stayed at the Hilton and was impressed with the central location. Despite this I was not prewarned of building works currently being undertaken at the hotel. The crane and scaffolding outside my end room window was very noisy, but not as loud as the workmen on the roof at 7am on a Sunday.
from Llanelli
Submitted on 30-06-2016
My friend Charlotte stays here nearly every week and always speaks warmly of the staff. My Mum and I had a lovely stay in a newly refurbished room. The room was chic in shades of French navy and cafe au lait. The beds were were very comfy. The breakfast was excellent the next morning. Plenty of staff around who were helpful and smiley. It was lovely to meet Sam the operations manager who was very friendly and kind.
from Brighton, United Kingdom
Submitted on 04-07-2016
I knew the hotel was nearing the end of the renovation programme but thought staying here would still be a breeze, it's a Hilton I thought. Despite completing an online check-in my room wasn't ready when I arrived. It was 30 minutes before official check in time, so I tootled off and returned 45 minutes later. 10 minutes they said. At this point I took them up on a comp drink at the bar. 20 minutes later they said another 5 minutes. A full 90 minutes after I arrived I was handed the room key. ... Read more
from New York, New York, United States
Submitted on 04-07-2016
The front desk friendly and attentive. But room for 4 people was very small, AC and WiFi did not work. Construction at the hotel, elevators broken for 4 days. Waitress at the breakfast made experience unpleasant all 4 days. Last breakfast at the hotel was nice, different waitress, was very nice. We won't stay there again! We paid high price expecting Hilton quality, not even close.
from London, United Kingdom
Submitted on 05-07-2016
The staff were helpful although they could have contacted their management to fix the elevator as soon as possible or to help customers who have health problems to have accommodation on ground floor .
from Stockport, United Kingdom
Submitted on 06-07-2016
The hotel is newly decorated with very nice old wood features. Room I stayed in was a reasonable size with good facilities, i.e. an iron and ironing board, which came in useful as well as the usual tea/coffee etc. very clean. Breakfast was excellent. The staff were attentive from checking in to checking out and hailing a cab. Would stay here again.
from Tonbridge, United Kingdom
Submitted on 10-07-2016
My second stay here and what a transformation. My first visit last year before I was writing reviews on here would have just scraped 3 stars, now it's a 5 star. My single room was spacious for London, nicely decorated with a modern contemporary style whilst retaining an air of elegance. Air conditioning was perfect with good control. New double glazing keeps most of the noise out apart from the loudest sirens which go on through the night (thought that was illegal). The bathroom was fairly small... Read more
from Philadelphia, Pennsylvania
Submitted on 10-07-2016
The Hilton London Euston is a fine representation of the Hilton brand located near the Euston, Euston Square and St Pancras/King's Cross stations. This convenient location coupled with decent pubs and restaurants nearby makes this a good location from which to do business or leisure. The property is undergoing renovation and the rooms that have been completed are very nice. Staff is professional, accommodating and friendly. Breakfast buffet is not the best, the hot foods tend to get dried out qu... Read more
Submitted on 10-07-2016
This city centre hotel is close to transit hubs, a wide range of interesting and tasty restaurants and all the sights! The staff were exceptionally kind and helpful. From the first to the last I felt they really wanted to make sure everything was done right, and that my guest experience would be perfect. The rooms are quiet, clean and nicely decorated. Great place to stay in the city- I'll be back!
from Aberdeen, United Kingdom
Submitted on 11-07-2016
Centrally located (£15 taxi ride from Paddington train station). Very pleasant and helpful front office staff. A decent place to stay, ( quite a big sized room given it is central London) however they are in the middle of a major renovation hence looks a bit dull and confusing. What I can't comprehend is, in this day and age when hotels are fighting for guests and offering every bit of essential and luxury, charging £12 or so for an Internet connection for 25 hours is completely unacceptable... Read more
from Miami
Submitted on 11-07-2016
The location is great if you need to be near Euston Station. The hotel is going thru remodeling and there was a lot of dust in the room and around the air vents. The Ac did not work the first night. I called down 3 times to complain and see if someone could come help us but nobody ever answered. The staff other than that was very nice and attentive. There is a lot of street noise and ringing of bells from the church across the street as well as a fire station on the corner that is very busy.
from england
Submitted on 13-07-2016
A five minute stroll from the station, the hotel was just what was needed. We arrived before official check in time but, as room was ready, we were able to go straight in which was a real bonus. Given a corner, ground floor room we were a bit concerned about possible road noise but need not have worried; a good night's sleep was not disturbed by any noise at all. Beds and pillows were ultra comfortable. The fan in the room was really noisy - within 5 minutes of asking for a replacement, it w... Read more
from Taunton, United Kingdom
Submitted on 13-07-2016
Good experience , have been using the hotel for the past 6 months . Staff helpful . Continuing renovation works do cause the occasional issue. Rooms at front of hotel can be noisy due to proximity to busy road.
from London, England, United Kingdom
Submitted on 15-07-2016
Had the pleasure of a wonderful afternoon tea at Hilton London Euston. The Hilton should be proud of their young chef, Gareth. His pastries are deliciously mouthwatering - in particular his carrot cake with walnuts, as well as his victoria sponge and the lemon tart was so lovely both me and my mum wanted more!!! The service from the bar staff was excellent and all our needs were catered for. For a birthday / occasion treat this is the place to go.
from United States
Submitted on 17-07-2016
We arrived on the train from Wales and only had to walk two blocks to the hotel. The bus and Victoria line underground were in the same building as the train. Our room had a balcony, but it was very loud when we opened the windows. We kept the windows closed, and you could not hear the street noise then. There was construction going on in the hotel, so the elevators did not work, but the staff offered to carry our luggage. Would imagine this is an excellent hotel when not under construction... Read more
from Grass Valley, California
Submitted on 22-07-2016
We had a wonderful experience here in 2009, but this time our visit was marred by poorly designed renovations that required hotel management intervention. The sounds during the day from renovations were not the problem, although they were noticeable. The problems were many beyond the constructions going on. First, the tubshower was only half-enclosed, so one had to be quite careful to not spray or splash to outside the tub area. On several occasions we had to mop up the floor, and only the m... Read more
from South Salem
Submitted on 22-07-2016
Two fire alarms, one drill and one for real. Only One Elevator for guests and freight! no executive floor and we missed that. We always stay at hiltons and njoy the executive lounge. They're renovating and there is some construction mess around. Also front steps without a ramp for heavy bags.
from USA
Submitted on 23-07-2016
Elevators not working, air conditioning not working (over 28 C in the room). Expensive for what is provided. If a hotel is being renovated, at least tell your guests BEFORE they turn up. If the air conditioning is not working how can you charge so much? On top of that, there was an attitude of not appearing to care about anything.
from Cardiff, United Kingdom
Submitted on 24-07-2016
No wifi, aircon not working, restaurant closed! Had to use service elevators and fire escape stairs which were filthy as the main ones were having work carried out! Expected a much better standard from Hilton!!
from Liverpool, United Kingdom
Submitted on 24-07-2016
Upgraded to deluxe twin room. Lovely sized room, immaculate and comfortable. Great nights sleep and the A/C made the night bearable. Staff were amazing. Friendly, helpful and approachable. Will definitely stay again as its central with easy transport links over London.
from Dudley, United Kingdom
Submitted on 26-07-2016
Stayed here for a girly weekend with my daughter. Booked a Hilton special offer deal, dinner bed and breakfast at a very reasonable rate. Having read the reviews regarding refurbishment was expecting a below par room for the amount paid, but no we had a beautiful, newly decorated room, although randomly the window looked out onto an indoor corridor which might be off putting for some. The usual level of Hilton cleanliness along with a brand new high quality finish - result! Nice breakfast buffet... Read more
from Newcastle, Australia
Submitted on 27-07-2016
We stayed in a triple room in June 2016 for 4 nights. This hotel is located in a great central location. We found it easy to find, with only a short walk to and from Euston and St Pancras stations. Upon our arrival we were informed that the lift was out of order. The reception staff were very apologetic and told us they hoped it would be fixed in a day or two. We were given 3 vouchers to have a drink of our choice in the bar. Our room was on the top level and we had a few stairs to climb, but ou... Read more
from Nottingham, United Kingdom
Submitted on 27-07-2016
The staff are excellent and very professional, the room was fresh and very clean (a double on the ground floor) and I was able to check in at 9.30 in the morning. My only complaint was the poor performance of the air conditioning, with a trickle of air which failed to lower the room temperature. Outside of the hot season the hotel is very well located and remarkably quite for London.
from Chester, United Kingdom
Submitted on 27-07-2016
Good location but quite often full. Rooms are nice but can be small. Had a room on the main road but didn't hear a thing, very quiet. From a UK perspective the TV channel choice is appealing in the world of satellite TV. Clean and staff are friendly. I left the TV remote on the bed one morning and when I came back in the evening it took me ages to find it.....they had left it exactly where I left it and made the bed over the top of it, I bet they had a good laugh at that little trick!
from Herts, UK
Submitted on 27-07-2016
Room had been recently refurbished. It was clean and overlooked main street. Noise from outside did not bother us, you're in London, what do you expect? Could not hear any noise when window was shut. Bed was very comfortable and had a great night sleep. Breakfast was great, had an excellent choice. Was worried refurbishment works would be a nuisance but we did not see works being carried out. Only minor issue was only one lift working, but we were on 1st floor so used the stairs. Our only di... Read more
from Bridlington, United Kingdom
Submitted on 28-07-2016
Another Hilton property that is undergoing refurbishment, and the end result is worth the disruption, but one has to expect some inconvenience while the work goes on. Our room had been given the treatment and was fine: nicely furnished and decorated??and mercifully cool on a hot summer's day. The only minus point was being woken at 0530 by the phone??not the ring tone but the engaged tone??for no apparent reason (we had not requested an alarm call). This happened on several more occasions lat... Read more
from Ashford, United Kingdom
Submitted on 30-07-2016
wasn't informed of building works which meant using trade lift, and noise from 8 o'clock, paid for e upgrade but room didn't have what was stated,walking distance from Euston, St Pancras and Kings Cross, then walk or taxi to west end.Good breakfast and staff
from London
Submitted on 31-07-2016
a very clean hotel with excellent staff, food was of a high standard and good value for money. the rooms were maintained well and extremely clean. The beds were excellent, must be one of the comfiest mattresses that I have ever slept on in a hotel
Submitted on 01-08-2016
We were given a street front room. The air conditioner was not working in the whole hotel but we were not informed about this upon check in. After complaining we were given a portable cooler but it was too loud to allow us to sleep. We had to use the service elevator because that was the only option to get to the room. We were moved to a different room but again it was too hot, loud and uncomfortable. We were then moved to a third room which was not facing the street so it was quieter but st... Read more
from Glasgow, United Kingdom
Submitted on 02-08-2016
In a very convenient spot near Euston. This was undergoing refurbishment however we had to use staff elevators, poorly sign posted routes and through very down trodden and dirty areas to get to guest areas. Digital check in didn't work. Not welcomed as an honours member. No guest service areas or bar available late on and the refurbished rooms looked up to date equipment. The iPhone docs were old and unusable. We also had disturbances from other guests, heavy and very loud doors banging al... Read more
from Manchester, United Kingdom
Submitted on 03-08-2016
Good location very close to Euston. In fairness the hotel is going through an upgrade so some of its shortcomings are excusable. However my room was on the small side and there was no mirror close to a plug making it a bit difficult to dry hair. Disappointingly I found on checking out that other charges had been added to my bill, a mistake acknowledged and rectified.
from Cambridge, Massachusetts
Submitted on 04-08-2016
It is true that they are renovating this hotel - it is clear on their website when you book - but they are doing so many things right, that any inconvenience is worth it. All the staff were working hard and accommodating all our needs, in particular the two concierges and one person from maintenance (whom we saw a lot of as we had air conditioning issues during what must have been the warmest week in London in some time; no worries, though, once it was clear this couldn't been fixed in one room... Read more
from Birmingham, United Kingdom
Submitted on 07-08-2016
Ideal location from Euston station. Good spacious clean room. This must be the 9 th time I've stayed here and I've not got a single complaint about it. If your looking for a good 4 star hotel then this is it , worth looking at laterooms or trivago for good deals. Breakfast bit on the expensive side but good variety available. Defiantly my favourite ??
from Memphis, Tennessee
Submitted on 08-08-2016
This Hilton is currently undergoing major renovation, however don't let that keep you away. Great location near St. Pancras station (10 minute walk). My room had undergone renovation and was top notch. It was a good size (by European standards), had a King size bed and was very clean (despite the construction dust). Most of all it was comfortable. My room window faced an inner courtyard so there was almost no traffic noise but for an occasional ambulance siren headed to the nearby hospital ... Read more
from London, United Kingdom
Submitted on 08-08-2016
Hotel was run down. The renovation work spoilt our stay. The room we stayed in was very warm and the traffic outside very noisy. I didn't feel it was worth the money paid for the room and I would not stay here again. This visit was a birthday surprise and I was very disappointed. Staff seemed OK.
from Guadalajara, Mexico
Submitted on 09-08-2016
1) Staff lacks basic training in hospitality industry, not able to provide adequate service and keep up with the Hilton Standards. To make things worse, the Manager of Breakfast area closed the door into dining area, which has no ventilation or A/C. It was +30 outside. And very quickly became unbearably hot inside, to the point that we had to leave the breakfast and were not even able to finish our meal. After I complained to the Manager of Breakfast area, his only response was " Well, I cannot... Read more
Submitted on 10-08-2016
A good hotel to stay in a central position. Great for tube access. The hotel is clean and service is very good. The hotel location is close to a number of reasonable restaurants. The breakfast was the only meal I had at the hotel however, this was outstanding with a great variety of food to choose from.
from London, United Kingdom
Submitted on 12-08-2016
I came to London for a stag do, so just needed somewhere comfortable to stay. As you'd expect from Hilton, the room was well appointed and the bed very comfortable. The hotel was conveniently situated and the staff very professional and efficient at the concierge. The construction work was a bit disruptive in the communal areas but I was aware of this when I booked my stay. I did not eat at the hotel so my review is purely based on the accommodation. I'd recommend the hotel based on its com... Read more
from Oxford, United Kingdom
Submitted on 15-08-2016
It looks like all the refurb work has/is paying off. Had stayed a couple of years ago as the refurb began and it wasn't good, but the location was best for my needs. This time had a room much more like the standard you would expect from the Hilton brand. Now they seem to have the quality and the location.
from Philadelphia, Pennsylvania
Submitted on 05-09-2016
Renovations are still under way and perhaps contribute to the noisiness in the area? However, I believe all of the rooms available to stay in at present have been recently renovated, so the bathrooms are quite modern. Overall, very clean and comfortable. Another Hilton. I think due to the renovations and fewer available rooms they have fewer staff, so their service was a bit slow at times, but the staff was all very courteous.
from Washington DC, District of Columbia
Submitted on 06-09-2016
I selected this hotel because I was arriving from the Eurostar train (from St. Pancras station), and the next day I continued on to a train to the north from Euston Station. Both stations are extremely close. The Hilton Euston Station was wonderful. It was convenient. the rate I booked included a breakfast, which was available in the restaurant downstairs -- a full buffet, including hot options and fruits and breads and continental options. As someone who has traveled a fair deal, I think it wo... Read more
from St. Andrews, United Kingdom
Submitted on 06-09-2016
My room was small but very comfortable with good aircon and facilities. The hotel just didn't seem all that welcoming. As a Hilton member I usually get a thanks and a smile on check in but here nothing. Small criticism really as enjoyed the stay but it is the small things that sometimes make a difference.
from Muscat
Submitted on 07-09-2016
Great location 2 minutes to Euston, friendly staff. The building is under going renovations. Receptionist very friendly and helpful as were the concierge especially as we had a wheelchair. Lovely accessible rooms. The evenings in the bar were wonderful thanks to the knowledge of Michael a young bar person. The breakfast was excellent with plenty of choice. Although the outside doesn't look wheelchair accessible there are staff to assist you, just ring the bell.
from Wigan
Submitted on 07-09-2016
We stayed at this hotel after the hilton westend was fully booked, which we were only informed of upon arrival. The only plus to the hilton Euston would be the obvious - the location. The room was very small, you could barely walk around the bed. However, the bed was comfy, large tv, nice bathroom. The lobby area and bar are both quite dated and don't give you the same luxurious feel that other hilton hotels do. I wouldn't be staying here again, due to the smallness of the rooms and for the f... Read more
from wigan
Submitted on 12-09-2016
I went online and booked two rooms,one for me,and one for my Daughter in January, Everything was straight forward and easy to do,I rang the hotel in September ,the week before we were due to go,I explained one room was for my Daughter,so they moved her from the original room,to,next door to mine(made up with that)both rooms were lovely,and had a very comfy Bed,staff were all very pleasant and helpful,on the Sunday we had a beautiful Buffett Breakfast,with everything you could want,all laid out f... Read more
from Ipswich, United Kingdom
Submitted on 12-09-2016
Stayed a Saturday night on a dinner/b&b basis. Very good location close to underground stations plus Kings Cross & St Pancras. Excellent value for money. Clean rooms with all you need for an overnight stay, comfy beds, modern bathroom. Lots of choice and variety for breakfast. Would recommend.
from Torquay, United Kingdom
Submitted on 13-09-2016
We stayed here in transit before and after flying from LCY. Good comfortable rooms, the first stay quiet, the second stay very quiet; and ample breakfast. I couldn't finish all the smoked salmon and scrambled egg I was offered!
from Plymouth, United Kingdom
Submitted on 13-09-2016
We had booked into our preferred Hilton Hotel at Paddington, but were asked if we would consider a swap due to an overbooking situation at Paddington. As it was a 1 night stay, we agreed. In fact, with Euston Square on the Metropolitan line, it actually worked out more convenient. The hotel it self is very similar to Paddington, if a little smaller. The room, which was a King size deluxe was extremely comfortable, with a very comfortable bed. It was probably the best sleep I've had in any hotel ... Read more
from Christchurch, United Kingdom
Submitted on 12-09-2016
We had a wonderful stay at this hotel. Service was amazing, nothing was too much trouble. Hotel was very clean and room was excellent. No noise at night and we were at the front of the hotel. Staff very friendly and helpful. Breakfast was excellent, very good selection of food, and good quality.
from Kolkata (Calcutta), India
Submitted on 17-09-2016
location of hotel is good, close to indian restaurants,close to euston rail stations. wifi was free, but its connectivity was very poor, less or no vegetarian food option. room were small, staff were good.
from ENGLAND, United Kingdom
Submitted on 16-09-2016
This trip was to see a concert-we stayed for two nights. The hotel was fine.but on arriving back around 11.45 for a drink in the bar to finish off a great night. The baR STAFF ,who were still serving other customers.blankly refused to serve us We were sober not noisey.the reason was it was 11.50pm,this was embarrassing .we complained but no joy.they had not called time & were still serving,if you stay here make sure you get back earlyI would not stay there again
from Pickering, United Kingdom
Submitted on 19-09-2016
Lovely hotel with very friendly and helpful staff. I had arrived early for check-in, expecting to just leave my bag at reception and come back to check-in later but my room was ready. Unfortunately it was on the top floor and the lift was out of order. I assume because renovation work was taking place and it didn't work all weekend. After a busy day sight seeing climbing the 8 flights of stairs is hard on the legs! So I would recommend, if the lifts are still out of order, request a room lo... Read more
from Dereham, United Kingdom
Submitted on 19-09-2016
Lifts not working, so had to use the old staircases, which were scruffy to say the least. Room itself was OK, beds VERY comfortable as is usually the case with Hilton, and a quiet setting. Breakfast delicious - everything was first rate on the buffet, and the star was the breakfast room manager - just the right approach, and a real asset to the hotel. Excellent location, walking distance of Kings Cross, St. Pancras and Euston stations, and bus stop right outside as well. However, the firs... Read more
from Kent
Submitted on 19-09-2016
Good clean and well located hotel, good breakfast. Comfortable beds and good size room on third floor, air conditioning , good bathroom with large walk in shower, bright and clean. Fridge, coffee/tea making, iron / board, hairdryer and safe , all mod cons.
Submitted on 21-09-2016
First, air condition in room did not work yet room was allocated. Then lift broke down, 6 days and was still down when we left. Not upto Hilton's standard. Two aspects were quite good though, staff service and hotel location. Overall poor and not rwxommended.
from Virginia, United States
Submitted on 22-09-2016
This hotel did not have a friendly staff nor were they helpful. The rooms were clean but they are doing construction and it got very noisy around 8:00 am each morning. The rooms we had smelled of cigarettes.
from New Haven, Connecticut
Submitted on 23-09-2016
Staff were very good but lift was out of order and there is no place to park a car or even drop luggage from a car outside the hotel and no ramp just steps to get in the building room was very nice but internet kept cutting out
from Teesside
Submitted on 25-09-2016
This hotel is ideally located 3 minutes from Euston and less than a 10 minute walk from Kings Cross. We arrived at 1pm and were allowed into our room as it was ready. We had a deluxe room which had been recently decorated to a high standard with a comfy king size bed, good bathroom with a walk in shower, bath and a large flat screen tv. We had a few problems with the room which was very hot as the air con not working and the windows would not open.The shower pressure wasn't very good and during ... Read more
from Livingston
Submitted on 26-09-2016
There was renovation work going on when we arrived and this resulted in the first 2 rooms we were allocated having no air conditioning. I asked of course to move again and the 3rd room was on 2nd floor which was not helped by lifts also out of order. This 3rd room was fine. The staff were very helpful in what was trying circumstances. The location was ideal for us. The breakfast was good and plenty of it. I hope the hotel will shine after its renovations but it did get it right eventually and of... Read more
from grantham, United Kingdom
Submitted on 26-09-2016
In the process of refurbishment. The lift wasn't working, the dining area was very uncomfortable due to the air conditioning not working and despite booking the specific room and being given the key, the room wasn't ready. However the staff were brilliant
Submitted on 27-09-2016
Very well located just a short walk from Euston station. Hotel is in the middle of a renovation meaning at the time I stayed you had to use the goods lift although wasn't a problem. Menu in bar area was that of standard Hilton offer. Breakfast was down stairs in a very hot restaurant although fans were provided to try and cool the room. Had the same issue with the bedroom, comfortable however the air conditioning didn't seem to work. There was a fan unit provided although this only worked on max... Read more
Submitted on 27-09-2016
The most important things for me when staying in a hotel in no particular order: comfy bed, good room temperature, cleanliness, good shower, quiet surroundings, hearty balanced breakfast Bed was comfy TICK Temperature was a sweltering and uncomfortable 24.2C despite the staff attending to this while I was at dinner - do didn't get a good night's sleep CROSS Cleanliness was good as you'd expect from Hilton TICK Shower dribbled in my general direction - a pump would be useful to increase water... Read more
from Stockton on Tees, UK
Submitted on 28-09-2016
The lift was out of order and has been for some time which was very inconvenient with luggage. Staff were friendly in both reception and dining room. Room was very compact with very little space in the bathroom. Comfy bed but no air conditioning. Sirens screaming past on the main road at all hours. Breakfast was ok in terms of the food but really uncomfortable due to the lack of air conditioning. One fan in the corner recycling hot air is totally inadequate. Friendly and helpful breakfast ... Read more
from San Francisco, California
Submitted on 08-10-2016
Unfriendly staff, elevators didnt work and they placed me on the highest floor. Nobody ever picked up the phone, frontdesk or room service, I had to come downstairs to ask for Internet access and to order food. Concierge extremely unprofessional and unfriendly.
from Glasgow, United Kingdom
Submitted on 09-10-2016
Family trip to London so we booked this Hotel which didn't let us down. Staff very friendly and helpful, rooms clean and beds very comfortable. Lifts not working but staff took our bags up three floors so one didn't have to carry ones bag. Breakfast was brilliant with as much to eat as you want would definitely recommend this lovely well located Hotel.
from Coronado, California
Submitted on 10-10-2016
When we got there we heard the clerk tell the person ahead of us that the lift (elevator) wasn't working. The thought of lugging two 50 pound bags up several flights of stairs was more than I was willing to deal with. I was all set to ask them to find another Hilton with a functional lift. When I gave my name, the clerk said that the lift wasn't working, but our bags would be brought up. Almost immediately two guys grabbed our luggage and whisked it up to our room. The next day, not only did the... Read more
from London, United Kingdom
Submitted on 11-10-2016
Having spent a couple of nights in this hotel, I have mixed feelings about it. I really liked the newly refurbished rooms, which had a very comfortable bed, however it lacked the wow factor for me, with no flashy lobby or luxurious surroundings, possibly still planned in the renovation plans. The staff was very friendly and accommodating though and breakfast was satisfactory. I would like to try it once again once the work is over and there is a functioning lift to experience the final product.
from San Francisco, California
Submitted on 11-10-2016
In thinking of words in the British lexicon to describe the Hilton London Euston, the most tasteful but accurate is "dodgy". Runner ups were "dinky", "dull" and "doleful". The elevator (singular) was out-of-order when I arrived and remained so for four tortuous days of occupancy. I had the night desk clerk carry my 24 kg bag to the first floor as I was exhausted after a day of travel. I did however feel a touch of sympathy as I watched young men hauling heavy bundles of laundry and the like up a... Read more
Submitted on 14-10-2016
Nice business hotel really close to Euston and walking distance from British Library Kings X etc Rooms clean, small but well maintained and relatively quiet for London. Bar/lounge area ideal for informal meetings and has nice day service of coffees teas etc as you need them. Friendly staff..would certainly use this hotel again
from Brighton, United Kingdom
Submitted on 14-10-2016
This is the second time I've stayed here in the last few months and the refurb still isn't finished. Still no working lifts and the main staircase is still tired, hot and unloved despite the amount of use it now gets. This property could be fabulous you just get the impression the owners/management just haven't fully bought into the concept that they should be providing excellent customer service, I get the impression they think the property is just a money making machine.
Submitted on 15-10-2016
The hotel was in a great location, and the breakfast was good, with helpful and attentive breakfast staff. The rooms were fine; a little small, but comfortable enough. The internet was an extra charge we didn't realise we were going to be expected to pay. The lift wasn't working, and the building itself was kept very hot, so by the time you'd climbed the flights of stairs, you were left feeling very uncomfortable. Some kind of warning about this would have been welcomed, as my friend had sligh... Read more
from Melbourne, Australia
Submitted on 17-10-2016
The rooms facing Woburn Place are quite fresh and the location of the desk next to the french window makes it a nice environment to catch up on some emails etc. The location is fantastic with Regents park only 10 min walk away and various tube stations close. Its only a 5 min walk to Euston station so any rail connection is pretty easy. Breakfast is very nice, room is small - but no different o others close by. There are a few local options if you are looking for a lighter breakfast and downt wi... Read more
from Abuja
Submitted on 17-10-2016
Notified in advance of the repairs on the elevators and the need to adapt to using the staircases. Very pleasant and comfortable rooms, well above average but the renovation works on the hotel need to be sped up. Initial reason for staying was for proximity to a departure point but the hospitality borne out of staff helpfulness has made me a regular there.
from Rasht, Iran
Submitted on 18-10-2016
Ok we needed a hotel near city centre, and my mother is so picky as I took her to a cheap place but she didn't like it. So I decided to look for any empty hotel and finally Hilton Euston said they only have one room which can accommodate 4 people. But it was sooooo expensive (£500+ per night). But the room was amazing, and the service was good, the only poor point for the hotel is their wifi which didn't work in the room. Other wise I would like to go back there. I have to mention that the staf... Read more
from London
Submitted on 18-10-2016
This hotel will be good after the renovation. The loby / lift / reception is looking a little tired but we stayed in an updated room and it was rather nice. Good location, nice rooms, some great staff some average and a nice upgrade for a diamond guest - which is always a welcome surprise so smiles all round!
from Blackpool
Submitted on 19-10-2016
Hilton hotel visits never, ever disappoint. Fantastic hotel, fantastic location, very helpful and friendly staff. Very, very comfy bed. The breakfast is always delicious in Hilton hotels. The choice of food was really good and the cooked breakfast was hot and very tasty. Hank you Hilton