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Holiday Inn Express London-Royal Docks, Docklands

London All Airports, England, United Kingdom (LON)

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Based on 838 reviews
Family-friendly and centrally located.
Room & Rates
Standard Room - Holiday Inn Express London-Royal Docks, Docklands - 1

Standard Room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and the flat-screen TV offers cable channels. A coffee/tea maker is provided. The private bathroom has a shower, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the conveniences offered. This room is Non-Smoking.

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One Double Bed, Non-Smoking, Accessible - Holiday Inn Express London-Royal Docks, Docklands - 2

One Double Bed, Non-Smoking, Accessible

  • One Double Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TV offers cable channels. A coffee/tea maker is provided. The private bathroom has a shower, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the conveniences offered. This room is Non-Smoking.

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Two Single Beds, Non-Smoking - Holiday Inn Express London-Royal Docks, Docklands - 3

Two Single Beds, Non-Smoking

  • Two Single Beds
Complimentary wireless Internet access keeps you connected, and the flat-screen TV offers cable channels. A coffee/tea maker is provided. The private bathroom has a shower, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the conveniences offered. This room is Non-Smoking.

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One Double and One Sofa Bed, Non-Smoking - Holiday Inn Express London-Royal Docks, Docklands - 4

One Double and One Sofa Bed, Non-Smoking

  • One Double and One Sofa Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TV offers cable channels. A coffee/tea maker is provided. The private bathroom has a shower, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the conveniences offered. This room is Non-Smoking.

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Holiday Inn Express London-Royal Docks, Docklands
1 Silvertown Way<br/>Canning Town, London, United Kingdom E16 1EA


With a stay at Holiday Inn Express London-Royal Docks, Docklands in London (Canary Wharf - Docklands), you\'ll be close to Emirates Air Line Royal Docks Station and Olympic Stadium. This family-friendly hotel is within close proximity of O2 Arena and One Canada Square.

Resort Details

Make use of convenient amenities, which include complimentary wireless Internet access and a television in the lobby.

Featured amenities include a business center, a computer station, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the 136 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as direct-dial phones with voice mail.

Restaurants, Lounges & Bars

Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per day
  • Self parking fee for large vehicle: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 838 reviews
from Devon, United Kingdom
Submitted on 18-05-2016
Only a one night stay but had to change rooms as the electrics in the first room were faulty. Left my iphone charger in the first room but housekeeping were unable to find it the next morning (the room hadn't been occupied) so that was annoying. Breakfast was quite tasty and fresh. Handy for the DLR - 2 minutes walk away - and parking was easy.
from Salisbury
Submitted on 19-05-2016
Booked a 'Standard Room' on the IHG website that included a picture of a Room with a Double Bed. On arrival I was allocated a Twin room with two singles. On complaining I was told 'an upgrade wasn't available'. Having reviewed the IHG website and my booking there is no reference to a Standard Room being one with single beds in it. To be fair, the lady who checked me in did eventually give me a room with a standard double-but only after I asked to see the manager (who never did appear). Either w... Read more
from New Delhi, India
Submitted on 21-05-2016
It's a nice hotel with tube station within 5 mins walk. Rooms and breakfast are practical wi no none sense stuff. It has views of O2 and Emirates line. Overall a decent location with a mini grocery store on the side. There is also tap beer available beside reception.
from Pontypool, United Kingdom
Submitted on 21-05-2016
I little expensive for area and facilities Room was as expected Clean and basic tea and coffee Breakfast wasn't very good no bacon very greasy and very crowded had to wait for a seat Coffee was awful unsure if was running out or just not very nice Staff were very nice and friendly Good for getting the train 5 mins to station
from Leeds, United Kingdom
Submitted on 25-05-2016
Nothing overly special about this hotel. Friendly staff and comfortable beds were the highlight. It's a little way out of the City but the price reflects that. Canning Town tube station is a stones throw and the Jubilee Line means you're well connected to the rest of London from here.
from Newcastle upon Tyne, United Kingdom
Submitted on 02-06-2016
The staff were friendly, the rooms were clean - if a bit dated -, breakfast was OK and it was in a good location for the O2 and Chrystal. There isn't much around the hotel for dinner/drinks choices although there is an Italian restaurant and nearby shop just around the corner. I'd recommend taking earplugs as it is on a main road with a lot of airplane traffic.
from Southampton, United Kingdom
Submitted on 06-06-2016
Stayed here for the ACDC concert at Olympic Stadium due to close proximity to the DLR and was very disappointed given the price. The carpet in the room was filthy, with some very nasty looking stains and the chairs were equally as stained. Ended up sitting on the bed as it was the cleanest object in the room, keeping feet well off the floor! Only positive was the bathroom was clean. Breakfast was interesting, the management obviously hadn't considered that the majority of people would be arrivin... Read more
from Swansea, United Kingdom
Submitted on 06-06-2016
the hot breakfast is the best ive ever eaten 84 quid free breakfast big farm house sausages farm back bacon and great scrambled eggs and the toast it was thick farm bread the location is fantastic 1 minute walk out of tube
from Aberystwyth, United Kingdom
Submitted on 07-06-2016
Stayed here for one night before a conference at the ExCel. The nearest Tube station is a short, straightforward walk away and offers easy connections to the ExCel and central London. It's exactly what you'd expect from a Holiday Inn Express - basic, clean rooms.
Submitted on 25-06-2016
Visited 23.6.16 . Room had everything you would expect to,find and the bed was a very small double for two people . Breakfast was very disappointing , very much a do it youself affair , but at 8.45am there was very little left except the odd yoghurt , most of the cooked breakfast had gone and no sign of anyone refilling .
from Paris, France
Submitted on 26-06-2016
Travelling on my own, i found all i needed in this hotel for my friday nite: - good location and close to the tube (3min walk). - parking safe with cameras - clean and quiet room - good choice for breakfast - good service (smiles at the reception) Will definitely go back.
Submitted on 27-06-2016
Difficult to get to as on Duel CarriageWay.Then Off slip road. Hotel great value and Perfectly clean. Just 1 stop on Jubilee Line to O2 . Breakfast very good .Downside it was Noisy from City Airport and road but upside it had Air condition. so just keep window closed Good car parking at rear of hotel ,£10 for 24 hrs .
from Leicester, United Kingdom
Submitted on 28-06-2016
Hotel 2 minutes from dlr. Only ten pounds a day for parking. Great rooms good view of city airport. No plane noise in room. Typical holiday inn express, godd breakfast for no extra cost. Ideal for nipping into the center, just 10/ 15 by dlr.
from Colchester, United Kingdom
Submitted on 28-06-2016
Booked on only £80 for a friday night stay and included breakfast. easily accessible from the underground nearest station Canning Town . So very convenient and you can park there for £10 for 24 hours .
from Southampton, United Kingdom
Submitted on 03-07-2016
The hotel is in a great location for the 02 Canning town station 5 mins away and one stop on tube to the 02 Great Italian restaurant next door The rooms are just right for a weekend break reception staff very friendly and helpful Biggest problem/disappointment was the breakfast complete shambles No knifes and forks .food not topped up and very basic . Restaurant staff unhelpful and rude .
from Northwich, United Kingdom
Submitted on 08-07-2016
This hotel represented excellent value for money. Very clean, wonderful friendly staff and ideally located for rapid access into the city. Canning Town tube, rail and bus station less than 5 minutes walk. We stopped mid week and were amazed at the price offered which included secure car parking for 24 hours. Comfortable, clean and tastefully fitted bedroom with free wi-fi. Well trained staff throughout, particularly Robert on reception, who were most helpful and made our short stay memorable. ... Read more
from Swansea, United Kingdom
Submitted on 08-07-2016
Great location to the o2 arena 10 min walking distance near some shops cinema and food places. Hotel was spotless could not fault it easy check In room was very clean breakfast was lovely staff friendly parking was easy but it is £12 to park Would definitely stay again and would recommend to family and friends
from Bournemouth, United Kingdom
Submitted on 09-07-2016
Booked purely for access to O2. The tube is only up the toad but apparently it's a changeover to get to O2. We cabbed it instead. £20 there £25 back....bit pricey but companion can't walk too far so easy option for us. The hotel was clean. The staff were amicable. Nice comfy bed. Air con. Breakfast was ok. Cheap sausages and powdered eggs. I have stayed at hotels in London before for cheaper then this and better breakfast. Won't return but did the job for concert.
from Eastbourne, United Kingdom
Submitted on 09-07-2016
This particular hotel just seems to get things right every time. A fine example of the HIE brand. Just a few minutes walk from canning town station, some restaurants nearby if wanted and take-away menus available from the reception if wanted. Check in was welcoming and efficient. Room spotless, double-sided TV in lounge area allowed for different guests to have a choice of what to watch. Breakfast simple (what you expect from HIE) but more than adequate.
from Penarth, United Kingdom
Submitted on 11-07-2016
This is a great location if staying in Central London isn't for you. We chose to stay here as the price was right and the car park is very reasonable at £10 for 24hrs. The staff were accommodating and let us check into one of the rooms early so we could change before getting the tube into central London, the tube stop Canning Town is a few minutes walk away. The morning after we got the cable car over to Greenwich which was only a few minutes walk the other way. Great transport links and handy ... Read more
from Dammam, Ash Sharqiyah, Saudi Arabia
Submitted on 11-07-2016
I booked the hotel via price line otherwise Its overpriced for the location and services I wouldn't recommend it for anyone. I also wouldn't recommend the location unless you are traveling by LCY or visiting Canary Wharf for business. The room was dirty, no cupboard just a stand to hang your clothes on, a tiny TV and a stained sofa, sink was tiny and clogged. Breakfast buffet was very poor.
from Beverley, United Kingdom
Submitted on 14-07-2016
Block booking of staff due to attending an event at the o2 arena just across the river. Despite other comments you do not have to change on the tube to get to the o2, Canning Town to North Greenwich drops you right at the venue. Quick check in and the rooms are fairly standard, water pressure in the shower was a bit low but otherwise okay. Limited bar facilities staff were willing to keep the bar open until around 0200 on a Monday evening / Tuesday morning. Would stay again due to the locat... Read more
from Paisley, United Kingdom
Submitted on 24-07-2016
Visiting Olympic park so stayed for 1 night and it was what we needed. Reasonably sized, clean and quiet room, bed very comfortable. Breakfast had a good selection of hot and cold and surprisingly good coffee. Staff on reception very cheerful and friendly. Very close to Canning Town underground so handy for getting about.
Submitted on 27-07-2016
1 night stay for work. Good. Very close to the tube. Great pizza place next door. Shop next door. WiFi good enough for streaming Netflix/VPN/video calls. Bad. Breakfast was (sorry) disgusting. Just poor quality. Shower was poor. Everything else was average. Just same old holiday inn. Thanks.
from Sarasota, Florida
Submitted on 03-08-2016
Hotel was very clean and modern. Breakfast was good, with a very large dining area. Location is a very short walk to the DLR. About a ten minute walk to ExCel center. There is construction nearby, but we only noticed it as we walked to and from ExCel. WiFi was spotty at times. Only drawback is that there aren't many restaurants or stores within walking distance. But it's only a short DLR trip to Canary Wharf or the Emirates Air Ride (that goes to the O2, with an abundance of places to eat... Read more
from Whitchurch, United Kingdom
Submitted on 05-08-2016
I was here the night before the London-Surrey 100 mile cycle event and the hotel could not have done more to accommodate the large number of cyclists staying with them. They started breakfast two hours early to allow us to get to the start on time and well fed and made rooms available for overnight cycle storage, or allowed us to keep our precious bikes in our own rooms. Very impressed.
from Canton of Aargau, Switzerland
Submitted on 05-08-2016
dissappointed by this Hi express, the Check in was smooth, but then the lift lobby was stinking on the 3rd floor , old stale carpets . i got a room then on the 4th floor as the smell on the 3rd floor was unbearable , 4th floor was better and the room was much better, but as a HI spire this is one of the worst i have expirenced , the hotel needs a refurbishment , express is a clean basic IHG properties , not smelly and stinky. the staff was lovely thats the 2 stars for staff and location. Ms. H... Read more
from Aberdeen
Submitted on 05-08-2016
Stayed here for 2 nights Location was good for central london with our car On check in was greeted well by the guy on desk Was recognised at IHG member Thats all the positives Room Very run down Dirty carpets Curtains hanging off No Tea Bags or milk Overall tired decor When we arrived early am after being out for the day i wanted to ask reception a Question No one around for atleast 10 mins so gave up Woken up around 7am by Loud work staff below our window smoking right beside my car too and c... Read more
from Southampton
Submitted on 07-08-2016
I had booked this hotel because with our eldest son we were taking part in the London 100. It was also apparent that other riders were staying at the hotel. The reason for the thank you is unlike a more expensive hotel we stayed in 2014 the hotel laid on breakfast including cooked food as they opened the restaurant at 5am which was greatly appreciated. Also the team on the desk were helpful on our arrival and thereafter. As for the location it is fine for Exel and Canary Wharf. In addition compa... Read more
from Madrid, Spain
Submitted on 08-08-2016
Generally speaking I have avoided Holiday Inn Express following a poor night at one of their airport hotels. However, I booked this one as it was close to a meeting I had to go to. What a pleasant surprise!! The staff were exceptional, especially Martin who immediately found me a 3 pin connection to charge my mobile. The room was quite large, with a good size bathroom and an excellent power shower, and the breakfast was superb. Finally, it has great public transport connections, being only 3 min... Read more
from York, United Kingdom
Submitted on 09-08-2016
We booked well in advance and got a very good price. Two adults and one teenager. We requested a quiet room (back of the hotel is best for this) - and our request was met. We have always found the hotel has really high standards of cleanliness and this hasn't changed. Bathrooms are compact but very clean as are bedrooms. Great comfy beds and crisp sheets. Breakfast is plentiful and the standard is good. Staff are generally a young crowd - happy to help. Easy journey into the main attractions. Tw... Read more
from Bristol, United Kingdom
Submitted on 12-08-2016
Pleasant stay with family for a special bike ride for them. Room was a bit tired could do with freshening up, but adequate. Breakfast was a typical HI express buffet, not too bad & was well stocked. Staff friendly & helpful though the cleaning staff wee a bit keen as it was before 9am & she was hoping to get in to clean.
from london
Submitted on 24-08-2016
Booked room as a stopover for an early start to the Ride London Prudential 100 race. Very convenient, with no problem over taking cycle into room. Reception staff friendly and able to arrange early breakfast for all cyclists that wanted it. Room perfectly acceptable; we had the twin beds, powerful shower, plenty tea and coffee available, and easy to work air con that did work. Ice machine near reception. No meals other than breakfast are served but really good Italian restaurant couple of do... Read more
Submitted on 01-09-2016
We were in London for two days and decided on this hotel. Great value, only a few hundred yards from the Canning Town station. The staff are wonderful and very helpful. Very nice Italian restaurant in the next building and small grocery/deli just a few doors down. Would definitely stay here again!
Submitted on 01-09-2016
Basic small room but very comfortable. Walking distance of tube so good for commuting. Biggest let down was the house keeping. The housekeeping ladies kept intruding even though we had late checkout and walked in without knocking while I was undressed. Besides that I Would stay here again as good value for money
from Birmingham, United Kingdom
Submitted on 01-09-2016
I wanted a low cost hotel ready for an early morning meeting in the City. This fitted the bill with a comfortable room and good breakfast. I was on my motorbike and it was disappointing I had to pay full price for parking but it was secure. There was an excellent restaurant nearby as well which they recommended; Pepenero. This was excellent value.
from Sheffield, United Kingdom
Submitted on 06-09-2016
This Holiday Inn is the standard of down south - run down hotel rooms in a poor state of repair Needs refurbishing to be charging £100 a night plus parking Breakfast is very very basic - more Butlins than Hundred pound hotel Staff friendly enough - you can only work with what you have got
from Bedfordshire, United Kingdom
Submitted on 10-09-2016
We stayed at this Holiday Inn Express midweek after a concert. On the plus side, the staff were friendly, the location was good (a few minutes walk from Canning Town tube) and the area was quiet at night (we slept with the window open without any trouble). The bed was comfortable enough and the linen was clean. On the other hand, the hotel looked a bit tired; for example there were stains on the carpet of our room, a light bulb needed replacing in the bathroom, and one of the sockets was a bi... Read more
from Al Jubail, Saudi Arabia
Submitted on 13-09-2016
Better try to look hotel near london bridge, saint paul or oxford street if you are going for leisure. This hotel was near to canning town railway station so commuting was no problem at all. Hotel looks to be a bit old but fine. Given the budget during peak seasns. specially weekends. Getting to Heatrow could be expensive if you are looking for taxi.
from Bolton, United Kingdom
Submitted on 13-09-2016
My husband and I travelled to London on the 30th August for a few days away. I hadn't been To London before so I was really excited, we chose a chain hotel as we thought they would be at a certain standard. We arrived the hotel it looked nice, clean and welcoming. I paid for our stay on arrival , we went to our room again absolutely fine. The next morning a maintanence man walked into our room at about 9am asked about the air conditioning then left (the air conditioning was absolutely fine ) tha... Read more
from Wales
Submitted on 19-09-2016
This hotel sets the standards for customer service. The staff are outstanding. The hotel is located across the road from Canning Station. Easy access from London City Airport on the DLR - less than 10 mins. Easy access to the Jubilee Line Underground into anywhere you want to go. Rooms were simple, but extremely clean. Always book with the hotel directly, not through a booking site, for the very best price. We had a twin room, booked late on Friday night for a stay the next day, whilst unb... Read more
from London, United Kingdom
Submitted on 19-09-2016
I chose this hotel as it was not far from ExCel conference centre and is a short walk to a DLR station. Although it was quite convenient, it was very expensive for what is essentially only budget level accommodation. The room was neat but dated and in need of a little TLC. The hot and cold labelling on the tap was reversed, with hot water coming from the cold setting. The breakfast, although plentiful, was very basic, with only sausages (poor quality), scrambled egg and baked beans as the hot of... Read more
from London, United Kingdom
Submitted on 19-09-2016
I would never go back to this hotel the service was very poor. I arrived early and they did check me in which was thankful for how ever they gave me a room number that did not even exist so i was walking around trying to find the room until i asked the cleaning lady and she said no such room. So i went back downstairs made a complaint and they said oh ok this is your room the number we have given you is the price you paid not even a sorry. Then in the evening i called for an ironing board and th... Read more
from Buckinghamshire, United Kingdom
Submitted on 20-09-2016
Just needed a decent Hotel for the weekend in this particular area, otherwise would not have stayed here, why? well unless you are visiting the O2 there is not really anything to recommend this area unless you like riding the DLR or visiting industrial sites. Hotel is situated in Canning Town on the outskirts of central London and there are many more Hotels ( of a much higher standard ) if you are visiting the central area. Booked a standard double room with breakfast and duly arrived around 6.0... Read more
Submitted on 21-09-2016
A 5 minute walk from the tube. Friendly welcome at the hotel. Clean room. Great value for money. A few more electric sockets would be appreciated, but still good value for money. Overall, will stay here again.
Submitted on 22-09-2016
I would say overall the stay was okay amd everything was super clean etc..there was a rude woman who worked there on an evening and she wasnt very friendly whatsoever..she made me and my friend feel bad for not tipping the takeaway man!! Overall would stay there again as was my 2nd time staying there :)
from birmingham
Submitted on 28-09-2016
Terrible is being nice Registration was a shamble miserable rude staff The hotel was packed one member of staff behind the bar with a Que. a mile long we were then told it was over an hour wait to get food ,So went elsewhere for food Bedrooms are fine clean ! I left a small silver bracelet in my room which was my fault but I realised on way walking to excel I phoned straight away The receptionist said she couldn't look call back in 1 hr which I did but as you have guessed it was gone it may ha... Read more
Submitted on 29-09-2016
I have stayed at the hotel for an event at Excel before so know it's handy for Excel... But can be pricey... Had to be at an event at the O2, which is technically the other side of the river... But with Canning Town station a five minute walk and one stop on the Jubilee line to North Greenwich i was right by the entrance of the O2 arena and all in all about 15 mins door to door from hotel. Price was lower than usual, as there was no large event at Excel to hike the room rates. Excellent local... Read more
from leeds
Submitted on 30-09-2016
Visited here after 5 yrs , as good as it was before Close to trains/ taxis/ buses and docklands light railway Decent breakfast bar the egg and sausages - HI express seem to buy industrial looking sausages from same supplier!( seen same in HI express in Harlow)... Polite front desk staff , rooms small but decent Lobby good for hotel Be aware , they do charge for parking
from Llanelli, United Kingdom
Submitted on 04-10-2016
We had a two night stay at this hotel when we visited the O2 over the weekend past.Not the closest to the O2,for a hotel stay,but from photos on other reviews you could see the O2 from all the high levels rooms.We arrived in Paddington station and took the underground to Westminster and then took the river taxi to North Greenwich.On arriving at the O2 you then can take the underground to Canning Town and the hotel is only a 3 minute walk.But if like us you can take the cable car from the O2 to C... Read more
from sidcup
Submitted on 10-10-2016
Stayed here for one night, there is parking at the rear which works well also and check in was fine be it a little slow, as the chap on the front desk was also covering the bar as well. We stayed in room 125 on the first floor, the first thing we noticed when we walked in as the giant patch of white filler on the wooden bathroom door! Surely if the door was damaged it would be fixed correctly, as this is a main stream hotel not a hostel? The general decoration of the room was also in need of TL... Read more
Submitted on 11-10-2016
My partner booked a double room through for Saturday night, 17 sept. We do live in London, but as it was our wedding night we wanted to spoil ourselves a little bit and decided to book a hotel room. Our reception was wonderful and was really tired when we got at the hotel as it was already 3 in the morning. My partner went to check us in at the reception, and the man in charge at the time, Roy gave us the keys. As we got into our room, we realised there were 2 twin beds in the room... Read more
from London, United Kingdom
Submitted on 16-10-2016
it was comfortable... it was clean.. the service was good. I was expecting more for the breakfast as there was not as much for vegetrians to eat.. there was no salad (lettuce.. cucumber) to make a sub roll or anything. But it was good regardless! Very close to Canning Town DLR and Jubilee line access to Stratford/canary wharf/ waterloo. Also a 10 minute walk to Royal Docks Emirates Airline to get the cable car to the O2. (Instead of the tube) Good price for car parking and free wifi!
from Yorkshire
Submitted on 22-10-2016
Stayed here for 2 nights due to its proximity to the O2. Great location just a 5 minute walk to the tube /DLR and 1 stop from the O2. Clean, comfortable rooms, limited choice for breakfast but plenty of it. Would definitely stay here again.
from Basingstoke, United Kingdom
Submitted on 30-10-2016
Anywhere else in the world this hotel would be circa £80, as its in London its double the price! Its rooms are holiday inn esq, nothing special, just the usual, beds are ok, but the bathroom is very odd, one weird toilet door system I have never seen in any other hotel! There is not much life in the area, so be prepared to travel for dinner, royal docks DLR is a 5 min walk. Its perfect if your doing an event at the ExCeL, for anything else I wouldnt bother! Breakfast is terrible, but its fre... Read more
Submitted on 31-10-2016
Stayed here on a trip to Excell. Very basic hotel but it's clean, comfortable and relatively cheap by London standards. Hotel is very close to a tube station so good location if you just need somewhere to sleep this place is not a bad option
Submitted on 04-11-2016
A weekend away on a budget - rather interesting! Unfortunately, by far the most expensive night of our stay was interrupted at about 1am by a couple having extremely loud sex, not something I was expecting to hear so blatantly in a hotel which was hosting a high number of families at the time. This was utterly disgusting (as well as demonstrating of the thinness of the walls) and was not dealt with anywhere near promptly enough in my opinion. Hopefully those involved are ashamed of themselves a... Read more
from Derry
Submitted on 10-11-2016
Stayed here for a few nights while working in london. Was worried about the location but in actual fact it turned out fine. Not far from the DLR station and a short walk to the excel. Hotel was clean and quiet - views are good from one side but not the other. Bar staff were friendly. Would recommend again - very handy for City Airport.
from Johannesburg, South Africa
Submitted on 14-11-2016
I was there for both leisure and business and the hotel was wonderful. It is so easy to travel all through London and further in to the UK from here. Great value. Breakfast is a real win as it sets you up comfortably for the day. The staff are incredibly helpful. A great Italian restaurant across the road and a small convenience store right next door.
from Stoke-on-Trent, United Kingdom
Submitted on 15-11-2016
First off, as with a lot of things in life, you get what you pay for. It's very much a 'no-frills' hotel but for around £90 per night (and not in the centre of London), we weren't expecting The Ritz. The rooms were clean and beds comfortable, and the fold out bed was already set up for our three year old daughter. There was no bath, but for three nights, we could all live with a shower. Reception was very swift and friendly and were keen to let you know where to go on the tube and which stops ... Read more
from Motherwell, Scotland
Submitted on 15-11-2016
Stayed here many times and always had a good experience. Not today checked in as a Spire Member and was told drinks and snacks, they only have plain or st and vinegar, ok not a big issue. Returned from an event and wanted a beer - I was told no charges allowed? As a Spire member surely you should be trusted? Anyway waited 10 min till manager came and she said cards not authorised so we can't put your drink on the room, she said how do we know it's you? Eh I have my key card which I showed and e... Read more
Submitted on 16-11-2016
Hopeless breakfast included but not if gluten free. Offered soya milk and the unbelievably frustrating a4 folder sufficiently thick to be an a level folder. So free breakfast so free non existent. Staff clueless. Horrid start to the day. All this for £260!!! Never again
Submitted on 24-11-2016
Stayed here last weekend rooms clean asked to change rooms to be on main road, was no bother really enjoyed stay staff very helpful too. Breakfast enjoyed would of liked bacon but plenty of other choice , would come back again. Tube on doorstep
from Doncaster, United Kingdom
Submitted on 24-11-2016
Very nice staff. Quiet, functional, clean rooms. Self-service breakfast was very nice. Close to transport links. I would stay again and recommend to others. Italian restaurant next door was an added bonus.
from Bishops Stortford, United Kingdom
Submitted on 26-11-2016
I stayed here in November and was highly impressed by the professional staff and their friendly tips, also for the local Italian restaurant which is a real gem. The rooms need a bit of TLC and the facility is otherwise OK for what it offers, so close to the ExCel centre.
from Stow, Ohio
Submitted on 27-11-2016
I recently visited the Holiday Inn Express London Royal Docklands while working a trade show at Excel. I had been traveling for sometime as I had previously been to Cambridge, Birmingham, Stoke-on-Trent, Milton Keynes, and London. When I finally arrived at the hotel I discovered that I had lost my mobile phone...I don't have to report the terror and helplessness that accompanied this discovery. To my delight I was greatly assisted by the front desk staff at the hotel! In particular, Virginia... Read more
from London, United Kingdom
Submitted on 29-11-2016
I need a hotel close to the O2 and this met my needs. Very close to transport links, - Canning Town Underground, The Emirates Cable Car. Free breakfast is included but I had to leave early so missed this.
from Horndean, United Kingdom
Submitted on 02-12-2016
Stayed at this hotel for the weekend for my wife's birthday,great location next to City airport and the DLR,easy access to the city for site seeing and shopping,hotel staff where great and breakfast at the hotel was really good,you could also leave your car here whilst out and about (£10) would definitely recommend