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FINAL WEEKEND: $5 Books Your Hotel Details 

Best Western The Cromwell

London, England, United Kingdom (LHR)

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Based on 1105 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 double bed
140-sq-foot (13-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

1 double bed
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Double Room, Garden View

Double Room, Garden View

1 double bed
140-sq-foot (13-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

2 single beds
140-sq-foot (13-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Double Bed, Balcony, Garden View

1 double bed
145 sq feet (13 sq meters)

Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Comfort Room, 1 Single Bed, Non Smoking

1 single bed
118 sq feet (11 sq meters)

Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Comfort Room, 1 Double Bed, Non Smoking

1 double bed
145 sq feet (13 sq meters)

Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Comfort Room, 2 Single Beds, Non Smoking

2 single beds
145 sq feet (13 sq meters)

Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 Double Bed, Non Smoking

1 double bed
241 sq feet (22 sq meters)

Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double Room

1 double bed
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Double Room

1 double bed
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Double Room

1 double bed
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Double Room

1 double bed
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Twin Room

2 single beds
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Single Room

Standard Single Room

1 single bed
118-sq-foot (11-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Best Western The Cromwell
110 Cromwell Rd Kensington, London, United Kingdom SW7 4ES

Rooms
Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Dining
Take advantage of the guesthouse's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 9.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Lounge/Bar
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1105 reviews
from Berlin
Submitted on 21-05-2016
Through the mysteries of Priceline, I found myself once again at a hotel I had intended to avoid. This time I had the good fortune to land in a bigger and marginally better room but I was struck once again by the disconnect between expectations of a four-star experience and the reality of this hotel. Along with the fabulous location, more space and a better TV selection were the highlights; a sagging mattress and shabby sofa the lowlights.
from Leeds, United Kingdom
Submitted on 23-05-2016
Hotels need to satisfy the Four S test in my view and the Best Western The Cromwell gets a 3 out of 4. Looked like a recently refurbished room Sleep ( A comfortable bed) - Small room with just enough space to walk round the bed but a really comfortable King Size bed..Shower (A good shower) - Room had a rainfall shower (Not my favourite) but was strong and powerful in a newly refurbished bathroom. Sound ( Full blackout with a soundproofed room) - Small room but double door from corridor to bedr... Read more
from Andover
Submitted on 25-05-2016
This Hotel is ideally situated a 5 minute taxi ride from the Royal Albert Hall. Warning hail a taxi outside to a) get a proper cab and b) save 50% on the price. Gloucester Rd station is just across the road as is Waitrose, Tesco and a variety of restaurants.
from Los Angeles, California
Submitted on 26-05-2016
My Fiance and I showed up to the hotel with our travel backpacks on. The women at the front desk didn't welcome us but just asked us if we were checking in without even making eye contact with us. I work in the hotel industry and as a head receptionist I know that one of the basic things to do, is to welcome your guests. As I answered the basic questions to get us checked in, I made it clear that I would like a room with natural light. She gave us keys to our room and seemed irritated that I had... Read more
from Penfield, New York
Submitted on 27-05-2016
This is not a luxurious hotel, but it has personality and is in a magnificent location at an unbeatable price (if you get it under $100 as we did). The room was small but comfortable, the stairs steep, but there is a lift, and the staff was kind. They allowed early check in and kept our luggage until the evening.
from
Submitted on 30-05-2016
Booked this hotel through Hotel tonight for a really good price. Breakfast was good plenty of choice. Room was fairly small however although we didNt mind too much since we didn't spend too much time. We picked this for the gym, but wasn't worth it. Not enough weights or machines. Best thing it's close to the subway station.
from berkshire
Submitted on 31-05-2016
An ideal hotel for access to attractions like The Royal Albert Hall and Knightsbridge. Lots of places to eat and drink within walking distance. Black cab to and from the Albert Hall was approx £12-£15 both ways. Hotel wasn't the most expensive nor cheapest. Good value for money given the area. Bar service was a bit slow around check in times but later in the evening there was no issues with getting a drink. The room was clean and tidy. The mattress has seen better days but it was enough for a ... Read more
from Eaton, Australia
Submitted on 01-06-2016
After checking in found that we were in a basement room without natural light. Asked to be moved to a room with a window and was given another room. Cannot understand why wasn't given better room in the first place. Room was very small but clean. Breakfast was nice. Places to eat nearby. Good basic place to stay.
from Kansas
Submitted on 07-06-2016
The first thing to remember is that most hotel rooms are much smaller than what we're used to in the US. With that being said, this was a good little hotel. I did have issues with the a/c, and eventually did get moved to another room. Staff was very helpful and friendly with any questions we had about how to get somewhere. I would definitely stay here again.
from Reykjavik, Iceland
Submitted on 21-06-2016
This was probably our 4th or 5th stay at this hotel. We booked now because we have enjoyed our stay here until now. Now it seems as if everything is getting a bit "tired" and out-warn. F.ex., the matresses and the pillows in the bed were very uncomfortable. The breakfast was ok but they didn´t have enough of everything all the time which I think is a bit embarrassing for a respectable hotel. The staff however was superb as usual. Friendly and helpful in all ways. Will probably try a different h... Read more
from Scotland, UK
Submitted on 24-06-2016
The BW Cromwell Hotel is worth a visit. It is located close to good restaurants and transport. The ambiance is very good. The staff are helpful and caring. The rooms are well above average for London and are very comfortable. I would recommend this hotel to family and friends.
from
Submitted on 25-06-2016
The service was incredibly friendly but not intrusive. I'd gone for a solo holiday to spend time alone, so although I did a lot of things elsewhere; I also spent a fair amount of time relaxing with a book in my room. The room was simple but very nice. Comfiest bed I have ever stayed in, tea, coffee and hot chocolate facilities, a lovely bathroom. And my compliments to the cleaners that do a fabulous job at keeping the hotel spotless. (Even folding my pjs when I'd left them in a rush one morning!... Read more
from Ruston, Washington
Submitted on 01-07-2016
We stayed twice at the Cromwell over the course of a month. The first room was on the top floor, very small (but nice), and very hot as the AC was ineffective. The second visit, the room was larger, cooler, and had a small balcony, with table and chairs, overlooking a garden in back of the hotel. Based upon both experiences, I would probably give the hotel a 3.5 overall rating. The staff is quite nice and helpful and the hotel is in a great location by the Gloucester Road tube station.
from Chichester, United Kingdom
Submitted on 06-07-2016
Conveniently located for Central London, this is a pleasant and reasonably priced hotel. My double room was fine for 1 person but would be a bit cramped for 2. Ensuite bathroom was modern. It's a shame soap isn't provided at the hand-basin. The breakfast service is good and the hotel has a small gym if you have the time to work out.
from Coventry, United Kingdom
Submitted on 07-07-2016
Got a great o/night rate and would have reviewed but within seconds of arrival was told we had been upgraded to the Park International its sister hotel just down the road. Immediately thought overbooked and dreaded what was ahead but quickly found out we had been put in a much more expensive hotel - so don't worry if they move you there. Ratings for Cromwell based simply as mid range average - take no notice.
from Singapore, Singapore
Submitted on 10-07-2016
This hotel is conveniently located within a few minutes walk to Gloucester Road station. However, the hotel does not have step-free access from street to the hotel lobby, will need to carry luggage up 3 steps. The room is spacious enough for one person to stay. However, the walls of the room were a bit thin, sometimes can hear noise from adjacent room when people move in and out of the room. One thing to note, the Piccadilly line Gloucester Road tube station is also not completely step-free, it ... Read more
from Northampton, United Kingdom
Submitted on 14-07-2016
As soon as we arrived we were greeted with a friendly smile which continued throughout our stay. Rooms were clean. We had a garden room which was very nice to sit on the balcony. Will definitely stay again.
from Chicago, Illinois
Submitted on 15-07-2016
The hotel is steps away from the tube, a short walk from Oxford Circus road for shopping and Hyde Park, and only a 35 min tube from Heathrow. For London, the room was bigger than expected, updated and very clean. The front desk was also accommodating with a late check-out. Would definitely recommend and stay here again.
from Newcastle upon Tyne, United Kingdom
Submitted on 16-07-2016
Stayed here overnight while attending a conference in Westminister. Very close to the tube so perfect location and reasonably priced. The room was typically small as is the case in London but it was lovely. The air con was very welcome. The staff were very friendly and helpful. The best for me was the super comfortable double bed. So comfortable I slept in and missed breakfast! Would definitely stay again.
from Plymouth, United Kingdom
Submitted on 17-07-2016
We got this hotel when using a "Secret break" from Agoda and for the location, less than £100 a night wasn't bad at all. We had a basement room without any windows but this was ideal for what we wanted. Each night we had a fantastic sleep without any outside noise. The room was moderately sized with decent storage and a shower. The bed was comfy and the staff were polite and helpful. I would recommend to anyone wanting a base to sleep whilst staying in London.
from Edinburgh, United Kingdom
Submitted on 20-07-2016
We stayed here for 5 nights recently, enjoying a mini break in London. The hotel is located just a couple of minutes walk from Gloucester Road tube station, making it very convenient for trains to and from Heathrow and the centre of the city. Our room was modestly sized, as you'd expect in a city hotel, but perfectly adequate. It had a hairdryer, safe, tea/coffee and a safe, and an excellent free wi-Fi signal. A good buffet breakfast is available, and the staff were all very friendly. We... Read more
from Wantage, United Kingdom
Submitted on 24-07-2016
Good room only rate of less than £100 our room was between floors but was organised with a door between entrance (inc bathroom off it) and the bedroom, which was great to block any potential noise from the stairs outside. The bed was very comfortable and where as the room was not spacious it was great for our stop over in London. The staff were friendly and welcoming. The disappointment was the gym with only a few machines although I would imagine with space at a premium it is difficult to a... Read more
from
Submitted on 24-07-2016
Me and my husband stayed here for 3 nights (16th-19th July 2016) and I have to say it is a fantastic hotel!! During our stay it was my husbands birthday and our first wedding anniversary! Upon arrival, we were 2 hours early for check in and they had our room sorted quickly so we wouldn't have to wait as we had tickets for the London Eye. When we walked into the room we had a happy anniversary balloon and chocolates and a note from a friend saying happy anniversary! My friend had liased with the ... Read more
from Munich, Germany
Submitted on 25-07-2016
I have spent a whole week here during a business trip. Already when arriving, the service was slightly chaotic, but after some time the lady behind the counter found my booking and could check me in. My room was on the very top floor - which is inconvenient given that the upper end of the lift is one floor below. As generic for London, the corridors are very narrow, especially with a heavy suitcase. The room was *TINY*, I mean, *REALLY* tiny. It was already quite a challenge to place my suitcas... Read more
from Vasteras, Sweden
Submitted on 25-07-2016
Spent 11 days at this hotel in July 2016 and felt most welcome. We had a room with garden view including balcony and that was very nice! This is not a luxury 5-star hotel, but still very good. Cleaning was excellent and we had no complaints at all. The hotel was good located very close to the Gloucester Road tube station (District/Circle and Piccadilly lines). Also a lot of restaurants, cafés and grocery shops close by. The hotel offers free wifi that worked perfect.
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