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Hilton London Heathrow Airport

London, England, United Kingdom (LHR)

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Based on 3335 reviews
This ultra-modern hotel is the only hotel at Heathrow Airport with direct access via a covered walkway to Terminal 4. Superbly located at the airport
Room & Rates

KING DELUXE ROOM

CONTEMPORARY STYLE, BATHROBE/MINERAL WATER
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KING EXECUTIVE ROOM

LOUNGE ACCESS, ENGLISH BREAKFAST, DRINKS, BATHROBE, MINERAL WATER, INTERNET
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EXECUTIVE SUITE

SEPARATE LOUNGE, CONTINENTAL BREAKFAST, EXEC, LOUNGE ACC, BATHROBE, MINERAL WATER,KING BED
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QUEEN HILTON GUESTROOM

CONTEMPORARY STYLE, INTERNET ACCESS, MINIBAR, WORK AREA
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JUNIOR SUITE

SEPARATE LOUNGE, CONTINENTAL BREAKFAST, EXEC LOUNGE ACCESS, BATHROBE, MINERAL WATER
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QUEEN DELUXE ROOM

CONTEMPARY STYLE, BATHROBE/MINERAL WATER
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SINGLE HILTON ROOM

CONTEMPARY STYLE, INTERNET ACCESS, MINIBAR, WORK AREA
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TWIN HILTON GUESTROOM

CONTEMPORARY STYLE, INTERNET ACCESS, MINI BAR, WORK AREA
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TWIN DELUXE ROOM

CONTEMPORARY STYLE, BATHROBE/MINERAL WATER
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TWIN EXECUTIVE ROOM

LOUNGE ACCESS, ENGLISH BREAKFAST, DRINKS, BATHROBE, MINERAL WATER, INTERNET
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HILTON FAMILY GUESTROOM

2 INTERCONNECTING ROOMS 1 QUEEN AND 1 TWIN, 1 DOUBLE 2 TWIN BEDS FOR 2 ADULTS 2 CHILDREN
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Hilton London Heathrow Airport
Terminal 4, Hounslow, NA United Kingdom TW6 3AF

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3335 reviews
from Charlotte, North Carolina
Submitted on 23-05-2016
Three main positive points about this hotel stay: First, the convenience. Due to rain delays we had a 12 hour journey from the US and it was great to have a nice hotel at the end, essentially AT the airport. Secondly, we were starting a 30th anniversary vacation in the UK, and the staff arranged two graceful towel swans and real flower blossoms all about the room, it was so nice! And finally, we requested some baggage transfer to another town, to make our train travel easier--the concierge/front... Read more
from
Submitted on 23-05-2016
Staying here for two nights before we fly off to a more tropical destination for our Honeymoon. So far the hotel staff have been amazing, from congratulating us on our marriage on arrival, decorating our room for our special trip to bringing us extra pillows and room service with a smile! The Zen Oriental Restaurant based in the hotel lobby is superb, friendly and polite staff with excellent quality food. Cannot recommend this hotel enough, they even upgraded our stay for no extra cost! Will def... Read more
from Santorini, Greece
Submitted on 23-05-2016
Flew from here for the 1st time and was apsolutely amazed how quickly we passed thru various sections, no queuing, no messing about a perfect start to a short break,however I think Harrods should be turned into a McDonald's as to many posh shops and not enough snack places
from London
Submitted on 24-05-2016
Have stayed here over many years. It is way overpriced during the weekdays but i suppose if your business pays, personally you do not. i would not pay these rates personally, and would choose a better standard such as new The Sofitel T5, or Radisson Edwardian near T2,3. The rooms are tired, tables are scratched and chipped, and business seat was broken. Rooms are very basic, shower over the bath, and really a 3 * standard in my experience. Evening food is overpriced, and bar food is not very he... Read more
from Loch Ness, United Kingdom
Submitted on 25-05-2016
Perfect if flying from t4 of London Heathrow airport and need to fly early as only 10 mins walk over to airport via the walkway . Good sized room and decent shower for London . Modern room and hotel. Good choice of restaurants Only negative thing we got Coffee takeaway from ? we got charged a service charge on top - not seen that before for a takeaway ... Good choice of food for breakfast
from Bath, United Kingdom
Submitted on 03-06-2016
I always go back to this hotel when flying out of heathrow no matter which terminal as it is one of the best for value for money and quality of service. The rooms are always very clean and amenities just right. The restaurants in the hotel are excellent especially the Eastern restaurant. Staff are as always very courteous and helpful. The executive lounge is great to wind down after the drive to the airport and there is a swimming pool too. A really comfortable stay and takes the str... Read more
from Wollongong
Submitted on 05-06-2016
We stayed at the Hilton Heathrow T4 for our last two nights in London, just to make it easy for our relatively early flight back to Australia after a 4 week holiday in London and Italy. It was an excellent choice, only a 5-10 minute walk on an enclosed walkway from the airline check-in counters at T4. The room was very quiet and well furnished with an extremely comfortable bed with luxury linens. We just loved the power shower head ?? heaven! Buffet breakfast was excellent (not included in our ... Read more
from Ottawa, Canada
Submitted on 05-06-2016
Pros - Good size rooms - Convenient access to T4 and to the train connecting T4 to T2/T3 - A nice bar that is open late and serves food late as well - Quick check in Cons - As you arrive from the connection walk way you have to walk right through the cloud of cigarette smoke because the hotels outside smoking area is between the main doors and the connection. - Getting here from T5 is a pain- you have to train to T2, switch trains (ya switch trains) then train to T4. hotel >> move the smoking ... Read more
from Florida
Submitted on 06-06-2016
Have stayed here on numerous occasions and am never disappointed. Hotel is conveniently located at Terminal 4 with easy access to Heathrow Express (has non stop service to London Paddington Station in 20 minutes).several good restaurants especially the Chinese one on lobby level. Executive lounge is a real plus serving light lunch (soup and fresh baked breads...) along with liquid refreshments. Rooms were adequate while front desk and bell service were exemplary (Manuela and Drakos were top gra... Read more
from Nashville, Tennessee
Submitted on 06-06-2016
With very early morning flights to the US, I have stayed here two times. Both times the hotel was great. The staff was very friendly and accommodating. The rooms are small but clean. The rooms have been renovated. The gift shop is great for last minute souvenirs or needed items.
from Dallas, Texas
Submitted on 19-06-2016
Had to make a last minute reservation close to airport and this was the ideal spot. Right outside of the airport but it was still quite a long walk. Glad we had small luggage. Great complimentary lounge for Hilton Honors with snacks, wine and beer. Loved it.
from St Austell, United Kingdom
Submitted on 19-06-2016
Well placed for an early start, the hotel was comfortable, clean and reasonably priced. The staff were well trained and helpful. The complimentary wifi did not work , but overall a good quality service representing value for money.
from Leicester England
Submitted on 20-06-2016
This was our 1st time departing from terminal 4 and found the Hilton very convenient with the on site car park and easy access to the terminal via the covered walkway. Check in was very fast as I had selected our room number online which enabled us to quickly be checked in and in our room in no time. Room was very modern and comfortable with a nice bathroom and gave us a good nights sleep with no outside noise at all.
from Haría, Canarias, Spain
Submitted on 22-06-2016
We chose the hotel because we were flying from T4, and the hotel is directly connected to the terminal via a covered walkway. Check in was quick, easy and friendly, and the lobby area is impressive. Our room was facing into the centre of the hotel, and give an interesting view of the comings and goings in the lobby, bar and restaurants, just remember to draw the curtains before getting your kit off! The room was on the small side, but adequate, and it was clean and with excellent air condition... Read more
from Surrey, England
Submitted on 22-06-2016
This hotel is one of those attached to a terminal, in this case Terminal 4. Having missed a flight on a Friday evening ( thank you Heathrow so-called Express ), we decided to stay the night before resuming our journey the following morning. It's connected to the terminal by a longish walkway. Reception and public areas are in a vast atrium type space and are very impressive. Rooms are a good size and our rooms proved to be quiet and comfortable. Breakfast is the usual buffet - a little expen... Read more
from Dallas
Submitted on 29-06-2016
We booked this hotel as a stopover on our departure and return journeys. After a grueling 8-hr flight with small children, through customs, and then on the Heathrow train to arrive at Terminal 4, we arrived at the hotel. The hotel informed us that the Queen room I reserved on Expedia was "not available" and that they had a King bed for an additional sum. We were exhausted, so we agreed. I am giving the hotel 2 stars only because the complimentary breakfast (because we paid extra for the room) wa... Read more
from Westfield, Massachusetts
Submitted on 30-06-2016
This hotel was comfortable, clean, up-scale with modern amenities and decor, and quiet even though very close to Heathrow Airport. It takes a short shuttle ride, provided by the hotel, to get to the airport terminals.
from Saint Paul, Minnesota
Submitted on 30-06-2016
Landed at Terminal 4 and collected my luggage after going through customs. Tried to follow the signs to the hotel but eventually the trail went dry. Finally found some poorly marked sliding doors in the front corner of the ticketing lobby near Delta. After this you must walk through a rather long tunnel, then a short walk outside to the hotel. If you have never been to England before, you will need the PIN number for your credit card, unless it is an ATM card. Seems backwards but that is how it ... Read more
from Cincinnati, Ohio
Submitted on 30-06-2016
I have stayed here several times. When I have a very early flight out I generally prefer to stay at the Hilton and walk over to the terminal rather than get up in central London at an inhumane hour to trek to the airport. It's quiet, well appointed, with good service and an Executive Lounge (a seemingly endangered species). I would only stay here before travelling early when its convenient to make my way over the night before, but I will do that again without hesitation.
from Dubai, United Arab Emirates
Submitted on 01-07-2016
Now I'm not generally a fan of airport hotels. They're usually depressing, dry and bring zero fun factor. However the Hilton Heathrow T4 is miles ahead. Had a short business meeting there last week. With around 15 people flying from 10 different countries this was a very convenient choice. You're literally in the airport and don't have to worry about traffic. The building is quite spacious and isn't depressing at all. Lots of light and great staff. Extremely professional and very polite.... Read more
from UK
Submitted on 03-07-2016
Warm welcome at reception and great food at the Zen restaurant within the hotel. Shame I was too tired to visit the gym or pool area. I was surprised how peaceful the night was being so close to the airport. Breakfast offered great variety and the staff were exceptional. Thank you to Jatinder for going that extra mile for great service!
from Cocoa, Florida
Submitted on 04-07-2016
I've stayed here twice in the last three months due to business travel and this hotel has all the comforts of home. It's a well stocked room (love the shampoo and conditioner manufacturer) as well as the fact that they have a US plug to charge your devices. I have a converter, but I like the fact that I don't have to choose. Love this hotel especially since if you fly Delta, you can just walk to the terminal! A++++++ hotel and great bar as well!
from Northbrook, Illinois
Submitted on 04-07-2016
This would be a 5-star hotel if situated differently. Updated bathrooms, comfortable beds, and stylish decor. But we arrived at Heathrow after 11 PM and had to take a night bus then a long walk to the hotel. So be aware before you book this for an overnight layover.
from Melbourne, Australia
Submitted on 04-07-2016
We have stayed here several times, for convenience ( you wouldn't stay at an airport hotel otherwise). In the past we have had issues with noise ( service lift rumbling up and down all night) but this time we had a renovated ground floor room well away from the lifts. The room was small, and a king size bed did not help, but tastefully furnished and the bathroom was great with plenty of bench space.
from Washington DC, District of Columbia
Submitted on 05-07-2016
This review will not serve to sing the praises of this hotel, but more as a FYI if you're trying to decide if it's worth it to trek into the city. I've stayed here a few times while in transit. You may be able to find a place in the city, but if you're not exactly sure where you're going and don't have loads of time, the T5 Hilton does the job. It will cost you between $30-$50 (at a minimum) to get to another hotel in the city, not to mention transit time to and from the airport (approx 1.5-... Read more
from Satellite Beach, Florida
Submitted on 09-07-2016
This is absolutely one of the best airport hotels in the world. Nice Rooms, comfortable beds, quiet, several dining selections, people friendly bar with multiple TVs, great service with a smile, clean and well decorated. Hands down beats the Heathrow airport competition.
from Versailles, Kentucky
Submitted on 09-07-2016
This is a good hotel. You pay for the location, but I had a significant credit with an on-line booking agency that I used to defray well over half the cost. The hotel is not literally inside the airport, so staying there does not avoid having to go through security, but you don't have to take a shuttle to get to the terminal. Note, however, that it is a bit of a hike through a tunnel to get from the hotel to the gates, probably half a mile or so. In contrast to the room rates, the breakfast buff... Read more
from
Submitted on 09-07-2016
Lovely but it was difficult to communicate with the staff in reception; their English needs a lot of work. Also the kind lady in the meals area. Might not some native English speakers be on hand as well to assist with communication?
from Rochester, Minnesota
Submitted on 10-07-2016
Had booked this hotel due to its location at T4 as we were flying out on Delta here the next morning. We flew in from Barcelona on a delayed flight and didn't land in time to catch the convenient transport from T3 to T4. It seems most transport quits at midnight so we had to trudge to an outdoor bus stop and, after conflicting directions finally managed to take two buses that landed us at T4 before 1 am when I think the bus service we needed would also end for the night. Got through the ai... Read more
from Emsworth, United Kingdom
Submitted on 10-07-2016
Very interesting architecture inside and out. The tall ceilings provide a very airy relaxing environment, friendly and accommodating staff, excellent standard of rooms, modern expectations outside reflected inside with subtle touches everywhere. I was here for an extended stay and was made to feel very welcome. The biggest gripe if I had to find one the parking where it's not so seamless and the lack of masseuse/day spa after a tiring day, but this is absolutely the best hotel near Heathrow term... Read more
from Durham, North Carolina
Submitted on 10-07-2016
This was a pleasant stay for an airport hotel. It is a bit of a walk from Terminal 4, but via covered walkway so you're not exposed to the elements. Service was very good. Rooms are well appointed and comfortable.
from London
Submitted on 10-07-2016
Good Excellently equipped room with bath tub, shower, nice tv Air con worked perfectly Clean Bad free WIFI so slow it was useless Restaurant closed before last flights arrive and for breakfast too late for forst check in. (Isn't this an airport hotel?) Booked wake up call never happened Elevator levels were broadcast but so soflty that the message could not be heard Music in reception and corridors had a constant his and crackle Expensive
from Baku, Azerbaijan
Submitted on 11-07-2016
Good quality hotel with friendly greeting at reception. The hotel is good quality as you'd expect from Hilton. The rooms are soundproofed from the noise of the aircraft, but the a/c was a bit noisy in the room. However the big selling point for me is the covered walkway from the hotel to terminal 4 which means no taxi/bus/hassle to get started in the morning.
from Warrington, United Kingdom
Submitted on 12-07-2016
5 minute walk to T4 superb service and good amenities, just what is needed for a smooth pre flight hotel! Rooms are nicely furnished and the bar and lobby area are relaxing, love the open feel of the hotel.
from London, United Kingdom
Submitted on 13-07-2016
I spent one night at this hotel before flying to Asia and booked an Executive room. The location is ideal if you are flying from T4, which can be reached by walking through a covered pathway. Check-in was smooth and the agent was very friendly. I was disappointed with the room! Being an Executive room, as I was expecting it to be bigger, but in reality it was pretty compact and nothing special. The good thing though was that it was really quiet and you can not hear the airplanes. The Executive L... Read more
from London, United Kingdom
Submitted on 15-07-2016
The hotel is conveniently located for Terminal 4, which is the least friendly reachable terminal of Heathrow. It connects to the airport via a tunnel; in 10 minutes you're in the airport, no taxis, no trains or shuttles. My very spacious room was on the ground floor, overlooking a green space and felt very peaceful. Absolutely no noises from the planes above me. Great facilities and friendly, professional staff. I'd definitely return.
from Seoul, South Korea
Submitted on 15-07-2016
As the flight cancelled, we have go there at 2:00 AM. But Everyone there is so welcoming and help us to forget the problem ahead to us. The room is comfortable and breakfast was good, too. Recommend for all.
from Ashland, Oregon
Submitted on 15-07-2016
The Hilton is a five-star hotel. Everything was perfect, from a large, spacious room to great amenities in our room. Nice breakfast. We were surprised that the Hilton does not have a free shuttle to the airport as it is very close. They have an outside service do that at a fee of 4.5 pounds/person. Even smaller hotels and motels near airports have free shuttle. This shuttle ended up only going to Terminal 5, and our flight was from Terminal 2.
from Meridian, Idaho
Submitted on 15-07-2016
My husband and I stayed at this hotel on our way flying back to the states. We had a very nice room and enjoyed our stay. The skywalk is enclosed and you can get to the terminal in 10 minutes., which was very convenient. There is only one thing you need to be aware of when you stay at this hotel. There are only three restaurants and a bar on the property. If you decide to eat there, be prepared to pay the big bucks! They are very, very expensive and add an automatic 12% to your bill. The wait st... Read more
from Seattle
Submitted on 16-07-2016
Easy connection to the terminals via Heathrow Express, great breakfast options, and super quiet room even while next to the airport. Was upgraded to a King executive room and had access to the executive lounge, offerings were basic.
from Sleaford, United Kingdom
Submitted on 19-07-2016
Lovely hotel the staff were very helpful. Room was clean, but I didn't realise how long it took to get to Teminal 2 on the train from The Hilton at Terminal 4 so ended up having to get a taxi as it was an early morning flight
from Boston, Massachusetts
Submitted on 19-07-2016
Admittedly, we were only here for 10 hours, but we were greatly-impressed by our day room @ the Hilton T4. Check-in was a breeze and we were placed in a newly-renovated room. The room came with all the bells and whistles you'd expect from a Hilton *including free Wi-Fi for HHonors members). The bed was comfortable, the linens crisp, the shower was heavenly - and we never heard any noise from Heathrow in spite of the fact that we on the airport grounds. We grabbed a quick lunch in the hotel b... Read more
from Schererville, Indiana
Submitted on 19-07-2016
The Hilton at Terminal 4 is a very nice airport hotel. My wife and I stayed there for 2 nights when we first arrived in London and also the night before we left. The Hilton staff and concierge were friendly and helpful. It's a very modern hotel and beautifully decorated. The rooms were a bit small, but extremely clean and well appointed. We ate at both the Italian and Asian restaurants. They were good but nothing exceptional. We also had drinks at the lobby bar. It was a nice relaxing... Read more
from Jenks, Oklahoma
Submitted on 19-07-2016
The Hilton rep. at the desk told us we were upgraded to a better room. The room we were given #368 was fairly small. I am surprised that this room is considered an upgrade. The room and bath was fine - just small. We stay at the FRA Hilton often and the rooms upgrade rooms are larger,
from
Submitted on 19-07-2016
We stayed here for the night because we had a layover. The beds were VERY comfortable. The rooms were modern and new. We had the buffet breakfast - definitely worth it! We also ordered room service at midnight off of their limited late night menu and the Chicken Tikka Masala was THE BEST I've ever had. I would stay here again just for that. Also, you might want to skip the train and just take a taxi depending on which terminal you are coming from - it may save a lot of time.
from Washington DC, District of Columbia
Submitted on 22-07-2016
This is a clean, modern hotel that is perfect for someone having an early flight the next day. While it is technically connected to Heathrow airport, you have a bit of a walk to get to Terminal 4, to which it is connected. The rest of the terminals are a 15-20 min taxi ride. But I am sure that any other hotel in the Heathrow area would be more of a hassle. The rooms are clean and modern. Additionally, the restaurant is excellent, as is the club lounge. This hotel is a bit pricey, but you're payi... Read more
from Radnage, United Kingdom
Submitted on 22-07-2016
Spent 2 nights in an Amazing room with Club lounge Access and very good wifi via my Gold Hhonours card. The room was very comfortable and Very clean with plenty of space and amenities. And so many helpful staff who assisted us by booking a buggy for our morning transfer through to Terminal 4 i cannot stress how helpful it is these days to be collected from your room your luggage (4 cases) taken care of for you, down onto a buggy and then loaded on to a trolly in the terminal this type of servi... Read more
from
Submitted on 22-07-2016
Great hotel room spacious modern bathroom huge with products. check in was fast and easy. Easy walking access to T4 undercover all the way mini bar in room. complimentary bottled water .Tea /coffee making facilities.
from
Submitted on 23-07-2016
Very convenient location at LHR T4 and easy access via train to/from T4 and walk-way to hotel (5 minute, under cover walk from T4). Friendly hotel staff and modern, clean hotel rooms with all the required amenities needed for a short or a bit longer stay.
from
Submitted on 23-07-2016
Had a one-night Saturday/Sunday stay as we had business in Reading on Monday. Great place to stay when you arrive from the USA on the red-eye flight. Very clean and the staff were excellent. Perfect hotel to hop the tube into central London from Terminal 4. I will stay again!
from Gold Coast, Australia
Submitted on 25-07-2016
We stayed here for 2 nights after arriving from overseas. The hotel is a great location for terminal 4 Heathrow, with a covered walkway straight to the hotel. We stayed in an executive room which was very clean and comfortably. The executive lounge was clean comfortable and the breakfast was delicious.
from Sunnyvale, California
Submitted on 26-07-2016
Flew into Gatwick; flew out of Heathrow; great place in walking distance of terminal. Very quiet room. Good restaurant. No early breakfast. TV selections limited; where is CNN or BBC when you want them?
from Preston, United Kingdom
Submitted on 26-07-2016
Stayed here on 13th & 24th July in the exec room such a good hotel with excellent staff who was brilliant , great exec lounge and big thank you to Anca who was so professional and helpful throughout..
from Umina Beach, Australia
Submitted on 26-07-2016
For quick, easy access to T4 this hotel is linked by a covered walk way that is at the same level as the check in desks - couldn't be easier, especially if you are also you using Heathrow Express or train service.
from Dallas, United States
Submitted on 27-07-2016
In July 2016 we stayed at the Hilton Heathrow. What a fantastic experience! The Reception Desk had our reservation ready, credit card ready, 15 seconds and 2 jokes later, we were done. We used the Executive Lounge and what an experience. From the moment we arrived, the lounge staff made sure that we knew where things were in the hotel, arranged a taxi, and made sure that we had a nice snack. WOW!!
from fort wayne, Indiana
Submitted on 28-07-2016
I have been a Hilton HHonors member for a very long time (Diamond for many years). From the room standpoint, this Hilton was very nice and what I have come to expect from Hilton. Bed was comfortable, although the pillows were terrible. Rooms are spacious, clean, well lit bathroom, and strong wifi signal. Front desk staff was very friendly, pleasant and helpful. Bellman was very helpful as well. Unfortunately, the restaurant overpowered my rating. My wife and I were seated and started looki... Read more
from Atlanta, Georgia
Submitted on 28-07-2016
My wife and I stayed at the Hilton at terminal 4 the night before our return flight to the US. We were on a cruise that docked in Southampton mid-morning, and arrived at the hotel around midday. We asked if our room that I paid to upgrade after receiving an emailed offer was ready, and we were offered an interior-facing room that was available. At the time of check-in, I asked about transportation to Terminal 3 the next morning to catch our American Airlines flight. In the past, we had staye... Read more
from Sedona
Submitted on 29-07-2016
I was only at the Hilton Heathrow for one night prior to a flight. I found everyone on the staff to be friendly and courteous. The room was clean and comfortable. The breakfast was excellent with a wide variety of choices. I particularly loved the omelet bar, as it was freshly made, with my choice of ingredients. The hotel was a short walk from terminal 4 with connections to the other terminals, making it quite convenient. I would definitely stay here again, if in London.
from Auckland, New Zealand
Submitted on 30-07-2016
Eighteen months ago, we thought we were booked into this hotel only to arrive and find we were booked into the Hotel at Terminal 5. An easy walk or complimentary train from Terminal 3 to Terminal 4 and along a covered walkway to the hotel. A pre-arranged upgrade was just what I needed after 27+ hours flying time within the previous 48 hours. The room was lovely; friendly and welcoming staff are just what you need when you arrive off long-haul flights. Club Floor privileges are a nice extra and ... Read more
from Minneapolis
Submitted on 31-07-2016
Walls, ceilings, doors so thin as paper. Awakened by maids at 6-6:30am chatting, laughing, etc.. Complained to them directly. Easily hear simple walking/shuffling of people above me. this facility is made of paper machete.. Stay completely away if you're trying to get any sleep before an early flight. This doesn't not even take into consideration the major bone jarring construction noise in the facility we were told would start about 9:30 but actually occurred hours earlier.
from Dakar, Senegal
Submitted on 01-08-2016
I booked this hotel because i thought it was the only hotel that was a walk to..sadly my flight was changed, and delayed, I arrived very late into terminal 5, and after being told at the train station i was better at 12.30AM to catch a 490bus to terminal 4..it was a 25minute wait, finally arrived at terminal 4 to a very earily quiet terminal, signposts were easy to the hotel..but it was scary, i saw no camera's, and the walk bymyself at now 1am felt never-ending, and i was nervous, the walk is a... Read more
from Dartford, United Kingdom
Submitted on 01-08-2016
Check in was easy, We are given room #1117 which is just around the corner from reception. The room itself was spacious and comes equipped with a fridge, this led to our first problem as the fridge door had been left open and water there was a pool of water on the carpet. Our first call to housekeeping and two staff arrived within minutes and cleaned the mess up. The room is only a 10 minute walk to the main airport, we ate in Giraffe which was convenient and a reasonable price. When we got back... Read more
from London, Ontario, Canada
Submitted on 02-08-2016
Hilton Heathrow T4 is a very nice hotel, well appointed rooms and good facilities. Black-out curtains second to none, which is great for travellers crossing time zones. The greatest advantage is the ability to walk over a walkway (about 500 metres) to the hotel from T4. It is possible to take the free interterminal underground from T5 first to T2/3 and then to T4 or direct from T2/3 to T4. This obviates the need to wait and use the Hoppa bus which costs 5 GBP per person each way. I took a taxi ... Read more
from London Heathrow, United Kingdom
Submitted on 03-08-2016
Very convenient at Terminal 4. Flight next morning leaving from Terminal 4. Made it very easy. About an 8 minute walk from hotel to the terminal. Not difficult when towing luggage. Given the cost of the room rate, breakfast should have been included.
from Boynton Beach, Florida
Submitted on 05-08-2016
We spent 2 nights during our last visit. One on the day we landed in London after our group tour & the day before we left for US. The front office was extremely helpful. We arrived late for breakfast but was able to get good fish & chips in the cafeteria. On our return we had dinner at the chinese restaurant which was also nice. Excellent WIFI service. All in all it was a great place to rest. Can take your luggage to the airport also which is a sure convenience.
from Bugibba, Malta
Submitted on 05-08-2016
The staff who greeted me was very friendly and very helpful. The check in was easy and simple, the room was great value for money and to a very high standard. The room was clean and very modern. The breakfast was lovely and it was a perfect experience. Would highly recommend and will come again
from Saint Louis
Submitted on 06-08-2016
The only surprise here is that if you come into Terminal Three, it's going to cost you 25 pounds to get here. The hotel rooms are nice. Beds on the firm side. Going to Terminal Five, there is a Hotel Hoppa for five pounds per person. Clearly they would like you to do the 20 pound breakfast buffet, but I never feel I get my money's worth, so I had kippers and my spouse had oatmeal. Both were good but the spotty service from the guys in black suits who spent more time talking to each other than ... Read more
from Durham, NC
Submitted on 10-08-2016
Staff very welcoming and friendly and gave us free upgrade as Hilton Honors members. Rooms was spacious, spotless, with everything needed for a pleasant stay. Great place to stop over for an early morning flight out of Heathrow.
from New Orleans, Louisiana
Submitted on 10-08-2016
Superb stay. Executive lounge is the only way to stay in Hilton. Thanks. Superb service. Staff especially Chloe in the lounge were great. Will be back soon. Quality of food and drink available is the best I've ever had
from Leipzig
Submitted on 11-08-2016
Booked via internet. Check in: We had a late check in, but all fine Check out: 1 min, all done Location: Hotel is in T4, so if you arrive or depart from T1 or T2 you need to use the Heathrow Express. It's free between the terminals, but needs time. Room: Standard Hilton, all fine. Quiet. Overall: Nice hotel, good option to stay at LHR
from London, United Kingdom
Submitted on 11-08-2016
I booked this hotel months in advance and received an exceptionally reasonable rate. The hotel is great and a 10 minute walk to the check in desk of terminal 4. This was the ideal place to stay just before my flight. The people here were very kind and the facilities were good. Although there was a problem with the room we were moved very quickly and considering our rate was so low I will not let this effect our overall judgement of the place. I will stay here again!
from Florida
Submitted on 11-08-2016
Stayed here for two nights. Rooms are nicely appointed, comfortable beds, and nice staff. Hotel is a bit of a walk from the terminal, especially with luggage (although they do offer a golf cart pick up from the terminal terminus). Breakfast buffet was lovely and wait staff were attentive as ever. Only issue we had was with the room safe which malfunctioned the night before our early departure. Unfortunately, they could not resolve it as maintenance had already gone for the evening....... Read more
from Annapolis, United States
Submitted on 13-08-2016
Great location to heathrow airport's terminal 4 and 5. Convenient shuttle service every half hour. We had a family room which was essentially connecting rooms with a king in one room and 2 double beds in the other. Total cost was 188 pounds. Rooms were clean, well appointed and quiet.
from
Submitted on 13-08-2016
The hotel is adjacent to Terminal 4, reachable by about a six minute in a covered walkway so it is convenient to the airport, as well as the underground trains connecting to other terminals or giving access toLondon proper via the Heathrow Shuttle. The front desk staff is very personable and efficient. The entire lobby is rather modern and stark in decor and style. The rooms were a touch small but workable, and we were fortunate to have a room looking out over the fountain in the "back" of the h... Read more
from Perth, Australia
Submitted on 13-08-2016
We checked in online before our stay but on arrival didn't get the room we chose. We were HHonors club members before this stay but that made no difference anywhere during our stay. Restaurant was expensive for the quality of food though the waitress was lovely. A business meeting between loud Americans was occurring during breakfast right in the middle of the restaurant and right next to where we were sat, we left breakfast early because it was so unpleasant....meeting rooms are provided for a... Read more
from Melbourne, Australia
Submitted on 13-08-2016
We arrived quite late, after a late departure from Edinburgh, long wait for a bus at the terminal we arrived at, but all was fine the moment we arrived at The Hilton! Porter looked after us straight away, no waiting in a reception line as we had wisely joined the Hhilton HHonours program (free Wi-Fi comes with this as well) just a quick signature, cc swipe and we were in our room. Had a drink at the bar before retiring and then to the land of nod. Fantastic in every way after a long day of trave... Read more
from Ottawa, Canada
Submitted on 14-08-2016
Hilton now has a few options on or around Heathrow airport with this one being the only true "on-site" airport hotel. There are a lot of positives about this place, but also some room for improvement What I liked: Room prepared as requested, with child rollaway bed and hypoallergenic bedding. Efficient check-in, using the Hilton app and getting the keys at the front desk. Friendly and efficient bell staff. Decent gym (with standard, but older Precor equipment) and nice basic pool area. Mo... Read more
from
Submitted on 16-08-2016
Hotel is very modern and clean. Rooms clean and very comfortable. Gym was ok with good equipment but rather small so gets very crowded. Lounge is great with very attentive staff and great assortment of beer and wine and drinks. The restaurant is very good and breakfast buffet was great. Only bad thing I could say is we had an issue with a staff member after we ordered Indian takeout and were told we couldn't eat the food in the lobby area only our rooms because of liability reasons???? How does ... Read more
from Glasgow, United Kingdom
Submitted on 17-08-2016
Great stay, comfortable, well equipped room. Good bed, big TV, great shower and all the other stuff provided. Staff very friendly and accommodating. Will be back when flying from London in the future. Best stay close to Heathrow.
from Lincoln UK
Submitted on 17-08-2016
First the hotel accommodation is fine. Modern and clean. I'm giving this one star review because of the prices! They quite clearly have the monopoly here and exploit it! There's little else places to eat so they charge what they Like. Burger £17.00. Expect to spend £100 + for a family of 4 if you want drinks. Minibar prices are absolutely ridiculous- £4.50 for a chocolate bar (double decker) Just hope the kids don't go into the inviting easy to open drawer and grab it, you're warned, move ... Read more
from Atlanta, United States
Submitted on 17-08-2016
For a two night stop over at Heathrow we were very satisfied. Great staff, clean modern rooms, comfortable beds and pillows, excellent breakfast buffet. Gave us a ride to the terminal on the hotel golf cart as we were departing.
from Spring Hill, Florida
Submitted on 17-08-2016
Between the staff, the restaurants, the Executive Lounge, and the room amenities, this hotel is outstanding. Being located at Heathrow Airport made our arrival and departure a breeze. The hotel also has an excellent car service, ready to take you where you want to go.
from
Submitted on 05-09-2016
Convenient location being attached to Terminal 4 via a walkway. Friendly check in - although I did take umbrage at being asked 'is it booked under your husband's name' when they could not initially find the booking - in future it is best just to check the passport for spelling of the name than repeatedly type in how you think it's spelled! Or assume I'm married! I had one of the newly refurbished rooms on the ground floor which was clean, spacious and comfortable for my one night stay. Breakfas... Read more
from
Submitted on 06-09-2016
The Hilton Heathrow was a breath of fresh air after staying at a variety of hotels over a two week trip to the UK. Our room was very modern and had a very comfortable queen bed. The bathroom was spacious and the shower luxurious. It also put us in immediate proximity to our home bound flight the next day, which was very convenient - if only this hotel could somehow be located in the heart of the city!
from Sydney
Submitted on 06-09-2016
The Hotel was ok but dinner was bad. I had the salmon. After two bites I realised it was off and left it. The staff didn't want to know about it! I suffered severe Diarrhoea the next day and so it was not a pleasant drive to Glasgow.
from Pembroke Pines, Florida
Submitted on 06-09-2016
The hotel is in a great location for those traveling through London Heathrow. The food is excellent and the staff is courteous. My only complaint is that I requested soft pillows and did not check them until I went to bed. I had a very restless night, did not get the rest I had expected prior to my trans-atlantic flight. Will check the pillows when I check in the next time. I will stay at this hotel again when traveling through London.
from Cambridge, England
Submitted on 07-09-2016
We booked an overnight stay prior to our flight from Terminal 4 and 19 days car parking in August. Easy directions to find the hotel and plenty of spaces in the hotel car park. We found it a little strange that there was a spiral staircase that you had to take your luggage up. If we'd realised, we would have dropped the bags off at the hotel first before parking. I believe the hotel would probably drive you back to your car in a buggy to collect your bags however we did not use this service as ... Read more
from Dubai, United Arab Emirates
Submitted on 11-09-2016
The journey from any terminal seems endless...first a train then a very long walk. Front desk staff is friendly and efficient. Rooms are good sized, clean and quiet. Bathroom amenities are a bit scarce. Breakfast buffet is plenty and good. Definitely recommend for a stopover.
from Harpenden
Submitted on 12-09-2016
My new wife and I stayed in this hotel the night before flying off on our honeymoon. We mentioned this when checking in and when we got to our room we were greeted with complimentary wine and chocolates which was a nice touch. Very modern room and very quiet. When checking in remember to ask for a breakfast voucher which entitles you to half price. We also used with car park for 2 weeks which was part of our room rate. Overall great place to stay and perfect for T4. My only complaint was not hav... Read more
from Bangkok, Thailand
Submitted on 12-09-2016
Used to stay at this hotel regularly, always impressed so it was our first choice for accommodation for a morning flight back home. Check-in was welcoming and professional and we were soon on our way to our room, with our bags being taken up for us. The hotel has been refurnished since my last visit, our room was spotlessly clean and very comfortable, to be fair they always were. My wife was a tad peckish so ate at the snack bar, quite expensive but excellent service and a tasty and very nice... Read more
from Austin, Texas
Submitted on 13-09-2016
Had a layover in London & choose this location for proximity to terminal 5 & 3. Staff was accomodating & set up a crib for our 23 month old grandchild. They arranged a van for the 7 of us for an early morning departure. The staff was friendly & helpful.
from uk
Submitted on 13-09-2016
My husband and I stayed at this hotel as we were flying from Terminal 4. Positives: Comfortable recently refurbished room. We had a very good nights sleep Convenient location if flying from terminal 4 - 5-10 minute walk mostly covered Friendly staff Negatives Did not really have the facilities of a 4 star hotel Bar should have been open at 11am but did not do so until 5 pm - we had to go to Oscars to ask their staff to get a drink (even though there were more peop... Read more
from Winchester, United Kingdom
Submitted on 13-09-2016
So convenient and ideal for a stop over to start a holiday! Great facilities and perfect location, always my first choice. Staff very efficient and friendly, plenty of choice for eating and rooms have all you need.
from
Submitted on 14-09-2016
I stayed here after a 39 hour trip from New Zealand. I slept like a log! The room was quiet and comfortable, and the 12 noon check out was very convenient. The walk to the hotel from terminal 4 is a good 5 minutes though, including up a bit of a slope, so be prepared if you have heavy luggage. The breakfast choices were also excellent in my opinion. Wifi is free in the lobby. I'd definitely stay here again.
from Kabul
Submitted on 15-09-2016
Excellent overnight stay, convenient, bit of a trek from the airport, but they have a shuttle cart so even that is taken care of. Good rooms, no fuss, easy access, very efficient and clean. I would make a point of using this hotel in future for airport stopovers, it even makes the challenge of using the inter terminal shuttles, tubes, heathrow expresses etc easier that normal.
from Tobaccoville
Submitted on 15-09-2016
We decided to make the trip home easier by staying at a hotel near Heathrow for our last evening. So glad we did. I would highly recommend it. I was nervous about noise, but we heard nothing! The Hilton was overall the most comfortable hotel of the 6 we stayed in during our visit. Granted some were old with no air, but we wanted that old English feel in the Cotswolds, not the night before 15 hours of traveling. This hotel is simply beautiful. The rooms are modern with great amenities. Bed was ve... Read more
from Edmond, Oklahoma
Submitted on 17-09-2016
We had a early flight out the next day, so we stayed at the Hilton Heatnrow. This hotel was like a resort vacation. Clean comfortable rooms. Room service and a gracious professional staff at the front t desks. Recommend highly.
from Manila, Philippines
Submitted on 17-09-2016
Exited LHR at 10pm so this hotel with a ready connection to the airport is a convenience. Pros: easy connection from airport, nice temperature, soundproofed walls, comfortable bed Cons: no ref, only a self-serviced ice box
from Palo Alto, California
Submitted on 17-09-2016
I have stayed at the Heathrow Hilton on several occasions. It is convenient to the terminals by train and is a 5 minute walk from Terminal 4 through a protected tunnel. There is golf cart service if you cannot walk. The hotel itself is clean. Service is efficient. There are decent restaurants, if not outstanding, in the lobby. But with Heathrow express and train service connecting to Terminals2/3, Londaon is at most one half hour away. Service was excellent
from Clarksville, VA, United States
Submitted on 18-09-2016
Business stay overnight, Hilton diamond reviewer. Check in and out was great, room was Hilton quality except for shower which was bit small. Multiple restaurants to choose from...basically everything good. Will stay again.
from St. Louis, United States
Submitted on 19-09-2016
We were popping in and back out again (spent a total of about six hours in the hotel) so we didn't experience many of the aspects. Good, clean room. Easy check in and check out. Only criticism would be that we had to carry bag up a set of stairs.
from YYC
Submitted on 21-09-2016
Hotel is fairly new and well-maintained. Nice design, with two wings on each side of an atrium lobby where the restaurants are located. Another reason for picking this hotel is that there is no need to depend on a shuttle. This would be especially good for flights in/out of T4. Not so good in the current case since I arrived at T%, and then departed from T2... So, quite of bit of exploring the free trains. Still beats shuttles in my book, much more independence. It's still a bit of a walk... Read more
from Perth
Submitted on 22-09-2016
The hotel is a fairly long walk from Terminal 4 along a dedicated, covered walkway. We had a hard time finding walkway at first as we went in the wrong direction completely and there aren't a lot of signs in T4 to help out if you have headed the wrong way. Anyway once we were there the place was excellent. Quick check-in, great room. And, most important of all in an airport hotel - dark and quiet with a late checkout (noon). We had dinner which was very good. Not cheap but the place was still o... Read more
from Chicago, Illinois
Submitted on 22-09-2016
Thanks to the great folks at Yotel - we were put up for an overnight stay at the Hilton at Terminal 4 - at the Yotel rate (many thanks Yotel). This was clearly an upgrade for us as the Hilton is beautifully designed both in the public areas and the suites. The room was spotless and extremely quite. Before an early departure we enjoyed a quick breakfast from an amazing buffet with outstanding service. The only downside was that because of our late arrival - the buses and trains to Terminal 4 ... Read more
from Zurich, Switzerland
Submitted on 22-09-2016
The room was big enough, good bed to sleep and the employees are very nice. Quiet hotel. Not possible to open window. So a/c air only. In the executive lounge the selection is slightly above average. It takes about 7 minutes by taxi from and to terminal 5 (we booked accidebtally the wrong airport hilton) We would return if we will one day fly in or out of Terminal 4.
from
Submitted on 22-09-2016
I like this hotel mainly for its ease of access to Terminal 4. I was only there for one night but everything about my stay was great. All the staff I interacted with were helpful and pleasant. My room service order arrived hot and earlier than expected. Overall a great night.
from Inverness, United Kingdom
Submitted on 24-09-2016
Booked predominantly for its proximity to T4 and the ability to leave my car in its car park for a fortnight I was pleasantly surprised as to how much attention to detail had gone into the building. High quality fixtures and fittings, extremely well soundproofed and also very helpful staff - the concierge desk kindly printed off our boarding passes which had been emailed to us while traveling down. I slept very well, though my wife had difficulty finding a combination of pillows as there didn't ... Read more
from St. John's, Canada
Submitted on 25-09-2016
This is a great hotel, comfortable bedding, good food and fantastic service. It's nice to stay in a place where the staff is friendly and are very professional. I will be staying here again next time I am in London.
from Denver, Colorado
Submitted on 25-09-2016
I stayed twice, at the beginning and end of a trip between Heathrow and the US. I picked it mainly because it is a Hilton adjacent to the airport and would definitely stay again. I am a Diamond Hilton member and the Executive Lounge was superb. Great latte machine, hot breakfast items, lovely afternoon tea, evening hot food. If you're exhausted and a little hungry, that's plenty. Rooms are modern, convenient, just right for this experience. I made it to the indoor pool once. Very good sized a... Read more
from London, United Kingdom
Submitted on 25-09-2016
On arrival the reception was friendly and professional. The room was quiet, spotlessly clean with very good amenities and the bed and pillows very comfy. However, the impression given is that the hotel is in Terminal 4, whereas it's at least 10 minutes' walk and not well signposted.
from Virginia
Submitted on 26-09-2016
Great 1 night stay near the airport. I used the gym, order room service and enjoyed a great night sleep right near the airport. The hotel was clean, staff was nice and it was a 15 min cab right over to my Terminal. If I had a really early flight, would do it again.
from Raleigh, North Carolina
Submitted on 29-09-2016
We spent the night at the Hilton during a recent layover and had a very nice stay. We had access to the lounge and was pleasantly surprised at how nice it was. The rooms were clean and nicely decorated. For the convenience and price, I would definitely stay here again on a layover.
from Hailsham
Submitted on 29-09-2016
I stayed at this hotel for 5 days straight whilst attending a company conference/training event. The event was also held at the hotel. So I got to know the place very well. All I can say is that it is a great hotel. The facilities are excellent and in good order. All of the staff are polite, professional and friendly. If I needed to, I would not hesitate to stay there again.
from Pasadena, California
Submitted on 29-09-2016
If you want to pay too much for a dirty hotel, this is your place. Pick an off airport hotel with slightly friendly staff instead. For any Hilton Honors members out there, don't expect to be treated well. Gold or Diamond won't even get you lounge access. If this is a Hilton owned property, you have work to do. If this is a "franchise property" you have work to do. This hotel is terrible
from Aberdeen, United Kingdom
Submitted on 29-09-2016
This hotel is very handy for arriving or leaving from Terminal 4. Checked in twice, both for one night each, our way and coming back from travel abroad. The check in was very efficient. The room was clean and comfortable. Sound proofing from flights was very good. Breakfast in the restaurant was excellent. The Executive Lounge is ample. The location is very convenient for terminal 4.
from Burton upon Trent, United Kingdom
Submitted on 30-09-2016
I wanted a hotel close to London Heathrow Terminal 4 with parking, such that where I parked it the car stayed at that location. The Hilton at terminal 4 has its own covered walkway to the terminal (takes about 7 minutes to walk). So when we arrived we parked the car and walked about 50 yards to reception. Price was only for 1 night but included up to 8 days parking. Really reasonable. Had a slight problem with the keycard not working, but the room was very comfortable and everything worked well.... Read more
from
Submitted on 09-10-2016
It was our honeymoon and although staying only one night the staff surprised us with a bottle of bubbly. We were absolutely thrilled and the service we received was excellent. All of the staff were so polite. The room was very comfortable and we enjoyed our stay. The pool and steam room area were a bit dated and in need of an overhaul
from Linslade, Bedfordshire.
Submitted on 10-10-2016
Very nice hotel, which is very good for access to the airport. Nice breakfast, lovely omelette. There was a wide choice of food. Rooms were very nice and clean, staff were very helpful. It is also a easy walk to the airport.
from Canton of Geneva, Switzerland
Submitted on 10-10-2016
Stayed there one night between flights. The hotel is great, modern and very quiet. The only downside is the access but it's more BAA's fault than the hotel itself. I had Access to the executive lounge and it provided a great breakfast.
from Cumbria, United Kingdom
Submitted on 10-10-2016
Excellent hotel, good location and easy access to Heathrow terminals, staff are very pleasant and professional, rooms very clean, comfortable and quiet, breakfast is excellent and very fresh and of good quality. I would recommend this hotel to anyone
from Albuquerque
Submitted on 11-10-2016
We stayed at this Hilton twice on our recent overseas trip. A covered walkway connects the hotel to T4. This place is very modern with several restaurants on ground floor of atrium, an executive lounge and well-appointed guest rooms. Our room was upgraded to King Executive; it had a comfortable bed, desk and chair, ample storage and spacious bathroom. It's amazing how quiet this place is, considering it's next to T4. Soundproofing is excellent. Friendly, efficient front desk staff both che... Read more
from
Submitted on 15-10-2016
Good breakfast, good lounge, variety of restaurants. Walking distance from terminal 4. Access to rest of airport via underground and tunnels, but a cab is much easier. Gym has good selection of weights and cardio. Pool, but not for swimming laps. Room could stand to be cooler. Bed was comfortable enough. I would have liked some free space in the mini fridge to put my own drinks.
from jc30
Submitted on 15-10-2016
We have begun to stay in more Hilton hotels since signing up for the HiltonHonors scheme as the rates are competitive and there are some added benefits. We have now booked this particular hotel for all our upcoming travel to and from Heathrow as it is very convenient, regardless of which Terminal your flight departs from. We used the the walkway to get to Terminal 4 then the underground link to change terminals. A bit of a stroll but still better than waiting for the bus or paying for a taxi. ... Read more
from Boston
Submitted on 15-10-2016
Great Location - great staff - this time I want to mention the reception with Dragos and Marcello as they welcomed me back and made sure that I got a quiet and comfortable room as always. The restaurants are for an airport location exceptional - try the Zen Chinese Restaurant! Breakfast is great - Exec Lounge very good - food there in evening a little on the cheap side - then again you have great restaurants :)! Overall love returning-thanks guys - UM Boston/MA USA
from Oslo, Norway
Submitted on 15-10-2016
Convenient location only 5 minutes walking from Terminal 4 under a covered walkway. Nice, clean room and very efficient check in via the HHonors app, that even let's you choose a particular room. If you only need a bed for a few hours, Yotel in T4 itself might offer better value for money, though.
from England, United Kingdom
Submitted on 15-10-2016
Great staff. Fresh rooms. Was able to walk over from terminal 4. Good option for early flight. Nice bar and a few different restaurants to choose from. I would stay here again, especially if I'm flying early in the morning.
from Toulouse, France
Submitted on 16-10-2016
Ideal hotel location for an early international flight. Short walking time from T4 and regular bus shuttle to T5. Electronic check in and ability to select room, bed type, floor and room location all a big plus. Simple, quick, professional front reception staff allowed getting to my room with minimum of fuse. Precious few hours of quiet undisturbed sleep and then easy check out kept stress levels low.
from Fairview, Texas
Submitted on 17-10-2016
Great hotel for a stay over stay. Rooms are modern, spacious. and clean. Resturants offer a decent food selection offering with a bar option. Consider this hotel for tour next stayover while traveling through the UK.
from Nuremberg, Germany
Submitted on 17-10-2016
I stay here quite often. ++Very professional and friendly staff throughout the hotel. The new refurbished rooms are much better and more comfortable than before. --The fitness studio is very basic and the changing area is in need of a bit of renovating. The nice white desk top in the room is not computer mouse friendly - I always have to lay something underneath for the mouse to work.
from Vancouver, Canada
Submitted on 18-10-2016
This is a great hotel with lots of extras. There are 3 or 4 restaurants on site with very good food. The room service is good and comes up very quickly. They tend to quote 20 minutes when you order it but it comes up much faster. The rooms are spacious, beds are comfy and very clean, quite modern. There is an indoor pool and fitness area. The pool was quite a nice temperature, but I was not impressed with how it was being taken care of. There was quite a bit of black residue between the tiles in... Read more
from Anoka, United States
Submitted on 18-10-2016
We needed to be near the airport our final night in the UK and although DELTA Airlines changed their gate venue after we had made arrangements with this hotel that was a very minimum problem given the quality of service we received from the hotel and its employees. The staff was extremely helpful, gracious and accommodating. They would all get very high marks from me.
from Seattle, Washington
Submitted on 20-10-2016
Rooms are decent. Italian restaurant is pretty good but stay away from the vongale. They say it's made with clams but it tastes as if it is made with cockles, very old cockles. The beef medallions were excellent. Oscars, one of the other restaurants and more of a brasserie, is good and have excellent fish and chips.
from Leesburg, Virginia
Submitted on 21-10-2016
Typical Hilton. Excellent, comfortable rooms. Good choice of food/restraint options. Excellent breakfast buffet. But... We arrived at Heathrow Terminal 2 (United and other airlines) and it took almost an hour to get to the hotel in Terminal 4. The hotel is not "in" Terminal 4, but is connected by a long, covered walkway. I'd assumed that the Heathrow Connect, which connects all Heathrow terminals ran at 5 or 10 minute intervals. Not so. We waited almost half an hour at Terminal 2 before... Read more
from Phoenix, Arizona
Submitted on 22-10-2016
Firstly, the signs in the airport directing you how to get there were super easy. The entrance to the tunnel is right by the train so as soon as I got off the train from terminal 3, it was easy to get there. Inside the hotel it was modern and impressive. I ate at the restaurant twice and it wasn't bad either. It was really a great stop to tackle jet lag!
from England
Submitted on 22-10-2016
Upgraded to guest of the day!!!!!!! Upgraded to the executive suite so had the most amazing start to our holiday! Clean rooms! Fab food! Fab room with large space....very happy. Regular buses to the terminals, although beware lots of stops so takes a while!
from
Submitted on 22-10-2016
This hotel has been conceived, designed and built for business trips mostly. Highly expensive, service impeccable, filled with meeting rooms in the basement. Rooms are quiet, with modern furniture and very clean. I would have expected more from the breakfast offer, even though the food was very good.
from
Submitted on 22-10-2016
Let me start by saying this would have been a 5 had it not been for dinner I will explain more in a bit. The room was lovely. Huge bed. Lovely bathroom all areas catered for. It was clean and fresh. The bar was awesome best raspberry cocktail I've ever tasted. The staff were efficient when we were booked in and friendly. There is a vista coffee there and this was priced as any other costa which really impressed me as when there in a hotel they usually bump up the prices. Next is where it went wr... Read more
from
Submitted on 22-10-2016
Great service and comfortable rooms. Modern hotel with all the expected amenities. Try one of the double dutch tonics with an excellent range of gins at the bar. Nice open atrium area gives the place an airy feel in a pretty sterile party of the world.
from Cincinnati, Ohio
Submitted on 24-10-2016
So if you have an early flight from Heathrow, this place is a great idea. You can walk right to the International Terminal. (Looong walk, but a walk, which is about the only thing that's free in London.) The rooms are small but well appointed, as is the "water closet." They even had US electrical plugs. Don't bother with the Thai food in the lobby - nothing special. Safe place to stay - and you can get to the Tube with a short walk.
from
Submitted on 24-10-2016
I've stayed in this hotel a couple of times, the rooms are very good, amenities excellent, staff professional and check in quick and easy. However, as before, the restaurants are horrendous. This time I tried the Chinese restaurant and the food was of a takeaway quality, except for two people it was £140, they even supplied watered down whisky which was apparently neat, it was shameless.
from Norwich
Submitted on 26-10-2016
Very convenient. Easy access to T4 as long as you can walk - though they do have a buggy. Then free access via Heathrow Express to the other terminals. Good modern hotel. Well sound-proofed. All the amenities you'd expect. Chose a junior suite to have room for relaxation as there for 2 nights. Ate in the bar. Used Weekend discounted ticket on Heathrow Express to go into London to meet up with friends.
from Camillus, New York
Submitted on 26-10-2016
The Hilton was a pretty good hotel. It was clean and comfortable. The rooms were small, but the bed was comfortable. The hotel lobby is beautiful. The staff was very helpful. We ate at the Chinese restaurant in the hotel. The food was good, but the prices were very high. We ate breakfast at the lobby Starbucks and that was good, They serve a lot of different foods, unlike the average Starbucks. If you are taking a flight out of LHR its a good place to overnight.
from Scotland
Submitted on 27-10-2016
I stay here a few time a year when doing a stopover at LHR. Its a nice modern, spacious hotel which is close to LHR T5. The only downside is that if you arrive late at Heathrow you might need to wait a while for a shuttle bus to the hotel. Also getting a taxi to the hotel is a very expensive option due to the taxi boundary rules and crossing the M25 incurs a massive fare increase. I think i was quoted £25 for a journey that is no more than 2 miles. So a dedicated on-demand shuttle would ma... Read more
from
Submitted on 27-10-2016
We were passing through London on the way home and we found the hotel to be comfortable, warm and the staff friendly and helpful. It is the closest hotel to the airport which makes it very attractive to international guests.
from suffolk england
Submitted on 27-10-2016
Stayed here a few times when there was a match on at Twickenham Plenty of car parking on site for a reasonable £9 per day. There is a huge terminal across the road with underground and bus connections Bus will take you to Feltham station and in ten minutes you are at Twickenham station Alternatively, the underground takes you quickly into the center of town Priced at £74 for two persons with full breakfast it has to be a reasonable offer We had a double room with two queen sized beds and ha... Read more
from Seattle, Washington
Submitted on 29-10-2016
Stayed here for one night before trip to US. A comfortable, quiet bedroom with good WiFi signal. Ate supper in the lobby restaurant. A bit on the pricey side and rather bland curry. Serving staff not familiar with drinks request. Superior and friendly front-desk service. Took us about 30 mins to get to Terminal 3 for our flight. Many times better than the Hilton at Rome Airport........
from San Francisco, California
Submitted on 01-11-2016
Jay at front desk gave me the signature warm welcome and efficient guest-centered service, spending extra time to correct a room rate adjustment. Monica at Executive lounge offers the same superb attention, as well as Jelena at the concierge/bell service. Rooms are very clean, recently renovated. PRECOR equipped health club. GBP 15 cab fare to Terminal 3, or accessible by pedestrian bridge to Terminal 4, giving access to free Heathrow Express service to all terminals. Shaun Moore, FO manager wil... Read more
from New York City, New York
Submitted on 01-11-2016
The Hilton London Heathrow Airport is conveniently located adjacent to Terminal 4 at Heathrow. There is a long (very long) covered walkway that takes you from the terminal to right outside the front entrance to the hotel. The rooms have been updated since our last stay and are small but functional and modern. The bath was also improved with the removal of the tub and conversion to large stand up shower. The bath again is quite small so really only one person can use at the same time. Room w... Read more
from London, United Kingdom
Submitted on 02-11-2016
It's expensive, but the convenience is worth paying for. Walk from hotel door to terminal 4 in around 6-minutes. Beds were comfy, rooms large and modern and they were equipped with all the mod-cons required. We had room service and the food was good. We would not hesitate to stay here again if we had an early morning flight from T4.
from San Diego, California
Submitted on 02-11-2016
We finished a 2 week trip in the UK and were put up at the Hilton at LHR. We arrived fairly late in the evening and were able to get straight into our rooms with our pre-prepared key packets. Great start. My room was rather large and comfortable. Bed was very comfy with great pillows. The room blacked out really well. Better than most. Shower and bathroom area were great. Very good internet. I took a shuttle for about 5 pounds to T5 which is where I was flying out of. Loved it.
from Newcastle, California
Submitted on 02-11-2016
This hotel is always top of the line 5 star in every aspect. I've stayed 3 times so far on a layover and the staff is always very courteous friendly and make sure that I am comfortable during my stay. I love the cocktail lounge with the appetizers and any drink imaginable upon request. The rooms are 5 star quality clean and fresh smelling.
from Dallas, Texas
Submitted on 04-11-2016
Terminal 4 is not close to terminal 3 at Heathrow. From the time we exited our plane in T3 it took 1.5 hours by train and walking to get to the hotel, including having to go through customs since the hotel is outside security. We were exhausted. The line was 1.5 hours long once we arrived, due to a late arrival we were told. To avoid the trek back to T3 the next day, we took a cab. It took a full 20 minutes and 20 pounds. The room was fine but don't make our mistake of assuming that is is a conv... Read more
from Princeton, New Jersey
Submitted on 05-11-2016
We took the day flight to London from Newark (NJ, USA) and wanted a place to stay that night near the airport. We landed at Terminal 2 which is a long way from Terminal 4, We chose this hotel since it is possible to get between terminals using the Heathrow Express train for free. Two years earlier we had taken the same flight to London and had booked an off airport hotel. There was a long lime at immigration control and the process was very slow so we missed the final shuttle bus to the hote... Read more
from
Submitted on 05-11-2016
We stayed here as a matter of convenience, but I was very please with both the service by the staff and the modern Chinese food at Zen Oriental. On arrival we took the lift to our room. I thought it was quite hot in the room and the thermostat didn't seem to make a difference. We had a staff member come by who immediately noticed it, and offered to put us in another room straight away. This turned out to be much better and it was greatly appreciated. The rooms themselves are minimal and not ov... Read more
from Greater Johannesburg, South Africa
Submitted on 06-11-2016
We had a forced stay-over at Heathrow and we were able to find a dayroom at the Hilton. The location is not convenient at all if you arrive and depart from T2. But it was a quiet hotel with nice rooms and decent lobby restaurant.
from Adelaide, Australia
Submitted on 07-11-2016
I flew into terminal five but it's easy enough to transfer to terminal four via the Heathrow Connect service. It's about a 6-7 minute walk along a covered walk way to the hotel from the terminal. The hotel itself is very nice and very quiet.
from Usk, United Kingdom
Submitted on 09-11-2016
We chose the Hilton because you can use the walkway to Terminal 4. In the event, this was a bit of a slog even with wheelie bags and I'm not sure that it was really much more convenient than taking the Heathrow Hoppa from an outlying hotel. However the room, though small, was comfortable and well-insulated - we didn't hear any aircraft or road noise. We had a pizza in Oscar's which was actually very good and the friendly and efficient service from Cranio and Marie made for a very pleasant din... Read more
from Hawick, United Kingdom
Submitted on 09-11-2016
Although the staff are friendly the room I had was small and the breakfast was poor. For £200 a night I would expect a freshly cooked breakfast instead of a buffet. The drinks in the bar are also a ridiculous price, £6.00 for a pint of bitter and £7.50 for a small measure of spirits. I've stayed in better 3 star hotels in India.
from Salt Lake City, Utah
Submitted on 09-11-2016
We stayed at this Hilton because of it??s convenient location during our 18 hour layover. This hotel has a sleek design. There were some amenities that were especially nice: heated bathroom mirror that doesn??t fog with shower, shower with overhead and detachable sprayer, comfy robes and plenty of towels. The beds were very comfortable, the room had lots of outlets (even in different configurations). The hotel was also very quiet considering its proximity to the airport. The Executive Lounge ... Read more
from West Wales
Submitted on 10-11-2016
My wife and I stayed for 3 nights as we wanted to visit central London and Windsor. We have stayed here several times before flying out to Hilton Abu Dhabi or Hilton Dubai and its more suitable for a short stay. Rooms aren't huge but served their purpose. Executive lounge is ok, breakfast is good and the staff in the executive lounge are very polite. We had room 445 which overlooked the fountain and the planes were noticeable as previous rooms we had stayed in were in between other rooms and fac... Read more
from Boston, United States
Submitted on 10-11-2016
I am at this hotel several times a month and have been a regular for three years. Seek out Tomasz Fatyga as your concierge. He is excellent and experienced. Use the car service to the terminals; the business center; and the restaurants. It is the most solidt business traveler hotel in greater London. A long trek to the Center of the city, but the best hotel at the Heathrow complex
from
Submitted on 12-11-2016
This is my usual pre-flight hotel not quite sure why I never dropped a review in before. Maybe because it's a Saturday night and therefore a bit on the quiet side in the bar. I would stress that I use this hotel regularly. It is not very good but it is very convenient hence the 3-star review score. Food options are average to poor, rooms are on the small side and some are beginning to look a little tired. However, the staff are great and unfailingly helpful. So you on balance an poor example o... Read more
from Nottingham, United Kingdom
Submitted on 13-11-2016
I used the Hilton at T4 for a week long park and fly booking and the hotel offers a much better alternative to the row of hotels that run along the outskirts of Heathrow for access at T1-3. The tunnel into T4 makes flying from here so easy versus the nightmare of the hotel hoppa to other hotels and that alone makes it a recommendation, but the hotel itself is also modern, well laid out, has a great restaurant for the price level and the service from check in and consiege was spot on. Only down... Read more
from Wirral, United Kingdom
Submitted on 14-11-2016
Having stayed at some other Heathrow hotels the Hilton was a surprise find. My experience of typical "airport hotels" the world over is that they don't seem to value repeat business and staff tend to be a little more officious and less warm shall we say. Arrival at the Hilton was a much more warm and pleasant experience from the concierge on the pavement outside to the check in staff to the waitress Andrea who deserves special mention for attentive and cheerful service at breakfast. Attending ... Read more
from Rochester, New York
Submitted on 14-11-2016
I stayed here Sunday night so I could have no issues getting to my flight at 8am. Great food, customer service. Room was awesomely perfect for me. Love the shower and shower pressure, it was perfect to get the kinks out! The only thing I had to complain about, was I ordered a Cider for dinner, and they gave me no bottle opener, and when I called they said they would bring me one, and they never showed up. So i paid 6 pounds for nothing. Concierge was great in getting me a taxi over to Term... Read more
from Bloomsbury, New Jersey
Submitted on 14-11-2016
This is a typical airport hotel with upscale amenities. It is comfortable, clean with friendly and efficient staff. The room was quiet and roomy. The location is very convenient for early flights out of Heathrow or for a layover for late flights in.
from Tampa, Florida
Submitted on 18-11-2016
Really liked this hotel. Flew in from the US and staying for two nights connecting to Manila. We arrived hours early and as I had checked in online the day b4 I left, I didn't think I could get into room until 3pm. It was 10am when I arrived with my children and the receptionist could not have been any nicer. Pedro is not only THE most stunningly beautiful man I have EVER laid my eyes on, but he is the most lovely and attentive employee for this hotel. He checked with his lovely manager, an... Read more
from Dublin, Ireland
Submitted on 18-11-2016
Value for money. The hotel is very strategically placed next to Terminal 4 and is easily accessed from the M4 and the Heathrow Express from each of the other terminals. The whole hotel is light and airy as are the rooms.
from Great Falls, Virginia
Submitted on 18-11-2016
Outstanding location if you need to be near T4 at Heathrow. Otherwise stay somewhere else. Rooms are absurdly small and the hotel is very expensive for what you get. Even breakfast and drinks are very pricey. But it's because of the location that it's so pricey. It's an easy walk indoors from T4 and can save a lot of time and aggravation if you are staying here for that. Not easy to get to the other terminals from here though.
from Boston, United States
Submitted on 18-11-2016
This is the fourth time I have stayed at the Heathrow Hilton, and it continues to impress. It is will situated, with easy access to both the airport and the Heathrow Express into London. I highly recommend it to any visiting the UK.
from London, United Kingdom
Submitted on 19-11-2016
We came here hoping to get the all day full breakfast as advertised on the website and was hugely disappointed! Firstly, they didn't have it on the menu so settled for lunch. The pasta dish I chose they told me they no longer had 20 minutes later and so ordered fish and chips. This did taste good to be fair and though the staff were nice, the food is far to pricey for what it is, and the venue just looks rundown. For the bill to come to £50 for a burger and fish and chips seemed absurd - would ... Read more
from Pittsburgh, Pennsylvania
Submitted on 20-11-2016
This hotel needed updating desperately.. Last stay it was downright shabby. Now it is great.. really really nice comfortable contemporary rooms well equipped and very comfortable. Its an inexpensive location and is pretty easy to get to. if you are not at terminal 4 then the Heathrow Express takes you straight there (there is a long walk on a covered walkway (5 mins) but its much easier than dragging out to Bath Rd on the bus. Well done on converting a drab location into a great nights stay
from Mexico
Submitted on 22-11-2016
Convenient location for an early morning connection at Heathrow. It is awalking distance (thru a tunnel/walkaawy from terminal 4 that you can reach by train from any terminals (no ticket required if you stay inside the airport). There are other hotel nearby bbut you need to take shuttle outside and you have to pay CASH (10 pounds) for a roundtrip ticket. Hotel is quiet, clean and personnel is kind. The only issues are: a) business lounge in the groundfloor (close to the entry door) and the WiFi ... Read more
from London
Submitted on 24-11-2016
Checked in for overnight stay after a long flight back to UK, check in staff were lovey and quickly had me heading to my room, which was very peaceful facing into the internal atrium of the hotel, can not fault the room at all, even though it was getting towards the end of room service dinning, my request for a club sandwich and a beer was met with a friendly no problem Sir and duly sent to my room. After my late supper had a good nights sleep and lovely breakfast the next day before battling t... Read more
from England
Submitted on 26-11-2016
Ideal for a night before an early flight. The rooms are comfortable and the breakfast was fine. It's only a 10 minute walk (or even shorter buggy ride) to the terminal, making it one of the best airport hotel options, if not the best.
from Los Angeles, California
Submitted on 27-11-2016
Great for those short overnight stays. Staff and facilities were top notch and very kind. The Executive lounge was nice as well. Complimentary meals and happy hour. The location wouldn't be the best for vacationing.
from Grenada
Submitted on 27-11-2016
This is a great hotel to crash between flights or during a brief stopover in London on business. It's in the airport, clean, and has everything you could possibly need. The only negative is that after a long flight, walking to this hotel always seems to take forever. If you have a lot of bags, or mind walking, best to find alternatives where an easy shuttle or taxi works.
from Norfolk
Submitted on 27-11-2016
Great location attached to Terminal 4 (although a good 10 min walk). Good sized rooms. Lovely open area in reception where the bar and restaurants are situated. Staff very good and breakfast was amazing, so much choice and of great quality.
from
Submitted on 28-11-2016
Conveniently close to T4. Overpriced bar and restaurants. This is not London City! And the worst: the temperature in the rooms. The AC system does not do its job adequately, so you have to deal with the noise of an AC that's hardly doing its job. Since there are no windows that you can open in the whole hotel, that's a problem. Next time I will book another hotel.
from Shanghai, China
Submitted on 30-11-2016
For an airport hotel, this is excellent. It is connected to T4 via a walkway (pretty long, especially with a lot of luggage but OK) and connected to the other terminals via the Hopper Bus (5 pounds each), taxi (15-20 pounds) or tube (45 minutes with some hassle) The rooms, gym, bar and restaurants are good and the staff are great, very friendly and helpful
from Chicago, United States
Submitted on 30-11-2016
They don't tell you that there is a hotel bus to get to the hotel from Terminal 5. Go ahead and walk all those miles if you dare carrying luggage. Once you are there it costs 20 euros just to take a taxi from this place around to the other side of the airport. It's a living nightmare.
from Winnipeg
Submitted on 01-12-2016
When I made the reservation it was because the hotel was in the airport site. I was expecting your typical mediocre over-priced airport hotel room. I was therefore pleasantly surprised when I entered our room. The room had been designed to very high standards where the designer had carefully thought out every aspect of hotel room design down to the smallest detail. The lighting in the room was particularly brilliant. Well done Hilton for making the effort and going the extra mile!
from
Submitted on 01-12-2016
I felt like I was on an island of home in a foreign country. Breakfast was amazing and catered to all kinds of different tastes. The hotel was beautiful, and the room was trendy and comfortable. I had decided to stay near the airport because of my flight the following morning. It was easy enough to walk into terminal 4 and get the train into London or transfer to the other terminals. (Although the train at the time was not operating perfectly) It was the perfect stay for my 24 hour layover.
from South Perth, Australia
Submitted on 02-12-2016
Travelling to Australia alone, for the first time since my husband's death I could not have been more nervous, apprehensive about staying at a hotel. My welcome at the Hilton Hotel Heathrow Terminal 4, and the superb courteousness and care from the staff, moment I arrived until the moment I left was outstanding, in fact far more than outstanding. I look forward with anticipation to my next stay at the end of December on my return from Australia.
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