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Basingstoke Country Hotel & Spa

London, England, United Kingdom (LHR)

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Based on 1065 reviews
Room & Rates

Standard Double Room

1 Full Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Twin Room

2 Twin Beds
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Premium Double Room

1 Full Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Single Room

1 Twin Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room (Budget)

1 Full Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Double Room

Standard Double Room

1 Full Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 Double Bed

1 Full Bed
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Double Room

Premium Double Room

1 Full Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Twin Room

Standard Twin Room

2 Twin Beds
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room Supersale

1 Full Bed
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Premium Room SuperSale

1 Full Bed
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Basingstoke Country Hotel & Spa
Scures Hill Nately Scures, Hook, United Kingdom RG27 9JS

Rooms
Make yourself at home in one of the 100 guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Hook? This hotel has 9619 square feet (894 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 12.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1065 reviews
from London, United Kingdom
Submitted on 02-10-2017
We were booked in for one night as had a family function following day. On arrival there was a smell in reception area which was a little off putting, Our room was ok although the whole hotel could do with a refurb. We used the health spa (extra charge) this was good. Our booking included dinner bed and breakfast so we went down to the dining room for dinner, This is where it goes horribly wrong. On entering the restaurant we were met by an apathetic waitress who pointed out the cold unappealing... Read more
from Ripon, United Kingdom
Submitted on 02-02-2017
This was a business stay & the booking site showed 4 stars (2 at best) as often as I do I thought I would have a change from holiday inn, you know the score away on business so have a treat....wrong most of the ceilings have water damage & when I looked at my bathroom I understood why poor fittings grotty mouldy sealant gaps everywhere for water to pour down behind the bath? Mattress was flat & you could feel the springs-not good, the whole place looks sad & in need of a professional makeover, ... Read more
from Poole, United Kingdom
Submitted on 01-31-2017
Well you get what you pay for and never had a saying been better suited than it is here. It's in need of some serious TLC. I wouldn't take the breakfast option if you can avoid it, as for the bar meals basic but edible. I asked for a pint of bitter but off, 3 lagers to choose from though!!
from Woking, United Kingdom
Submitted on 01-29-2017
We have used this hotel several times over recent years for family gatherings and they have always been a success under the Hilton and Barceló brand names so in booking for my wife's 60th birthday family gathering we thought it would be as good as previous experiences especially under the Britannia brand name. Unfortunately we was all very disappointed and it will be very doubtful we will use this hotel again. The first disappointment was the charge for entering the swimming pool for both resid... Read more
from Birmingham, United Kingdom
Submitted on 01-29-2017
Hotel pictures do not give a true reflection of the actuality if the building. It is In need of a little TLC. We booked 2 basic rooms because we were visiting family nearby and didn't need more than a nice place to sleep. On arrival our booking had only been made for 1 room and we had to produce our booking confirmation before the price for another room would be honoured. Checking out wasn't much better as all the cost had been attributed to only one of the rooms, whilst these were minor issu... Read more
from Crayford, United Kingdom
Submitted on 01-26-2017
Stayed here for one night on my way to Devon and wished i had drove straight past. Upon entering the hotel you was greeted with a bad stench from the drains.The reseptionist did not explain or apologise for the smell but simply asked us to pay for our room. When we went down to dinnercwe was told that it was buffet and we had to pay upfront before we could eat. This is not what i expect from a 4 star hotel.i found the hotel dirty and the staff lazy .never again
from
Submitted on 01-23-2017
Arrived 8pm windows in room open room freezing windows broken handles missing moved rooms same handle issue with windows hotel and room s smell need money spent in it big time pool shut for whole stay rooms are damp and cold in summary star rating should be removed no more than basic 2 star hotel reviews are correct it's bad unless you're on a budget or a building contractor avoid and beware
from sheppey
Submitted on 01-22-2017
We stayed here with a group of friends as we were going to see a band in Basingstoke. It is conveniently located not far from the M3. We certainly didn't encounter any rude reception staff as some reviews have said, the young lady on reception couldn't have been nicer. Our experience of the other staff was equally good in particular Jamie who served us in the bar. The same could not be said for the manager/owner who breezed through the patio doors just by where we were sitting, left them wide ... Read more
from Warrington, United Kingdom
Submitted on 01-21-2017
Stayed in January 2017 for 3 nights paid executive rate over £100 per night and feel robbed! Only positive is that the rooms were clean. Disgusting smell in the bar/reception area, expensive charge for WIFI so don't bother (it advertised FOC) Gym is not included and looked very poor. Chef was "too stressed" to prepare proper meals and only Pizza, Burgers and a poorly prepared buffet was available. I ordered a Pizza and cheese board, pizza was cold but edible, they "forgot" about the cheese so I... Read more
from
Submitted on 01-19-2017
Old. Rundown. Not as advertised. I booked through Booking.com. On arrival I was greeted with a rather grumpy receptionist who barely even looked up at me from what ever else she was doing on her desk. She asked me when I booked it. I said about 15 mins ago. She said "it won't be on our system yet, you'll have to come back in about half an hour." I replied "you haven't even looked at the system, I've just walked in! Can you check?" She said no it won't be it takes a while. So I left. ... Read more
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