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London Heathrow Marriott Hotel

London All Airports, England, United Kingdom (LON)

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Based on 1430 reviews
Room & Rates
Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed
269-sq-foot (25-sq-meter) room with city views

Executive Level - Executive Lounge access, dinner reception, light refreshments, and Internet access in the lounge
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 King Bed
538 sq feet (50 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive

1 King Bed or 2 Full Beds
269 sq feet (25 sq meters)

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Business

1 King Bed
247 sq feet (23 sq meters)

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room

Superior Room

1 King Bed or 2 Full Beds
247-sq-foot (23-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe

1 King Bed
269 sq feet (25 sq meters)

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 Full Beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room, 1 King Bed (Deluxe)

1 King Bed
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 2 Full Beds (Deluxe, Family Room)

2 Full Beds
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed, Business Lounge Access

Club Room, 1 King Bed, Business Lounge Access

1 King Bed
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 1 King Bed

1 King Bed
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
269-sq-foot (25-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
London Heathrow Marriott Hotel
Bath Road Heathrow Airport, Hayes, United Kingdom UB3 5AN

Rooms
Make yourself at home in one of the 393 air-conditioned rooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-out. Planning an event in Harlington? This hotel has 149340 square feet (13874 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 18 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15.00 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): GBP 15.00 per day (rates may vary)
  • Airport shuttle fee: GBP 4.5 per person (one-way)
  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Multilingual Staff
  • Sauna
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1430 reviews
from
Submitted on 23-05-2016
Our first visit to London. We found it to be a good choice. We opted for the Executive Lounge option. It paid off! We ate and drank to our hearts' content...all included. Heavy hors d'oeuvres and snacks and wine. This option was especially good for breakfast. Fresh juice, rolls...etc. Huge coffee machine made individual orders perfectly...even cappuccino! Pleasant, helpful staff. We took a taxi to the airport. Made it easy to get to our flight home. Others were catching the "Hoppa"... Read more
from Naperville, United States
Submitted on 25-05-2016
This hotel meets my expectation of an airport hotel. Not very flashy....rather average. The rooms are clean and comfortable. The housekeeping staff is fantastic. The fitness center is small with limited equipment. If you are looking for better fitness facility stay at the Marriott Heathrow Windsor. The restaurants are good but a bit pricey. Had some billing issues where they put someone else's charges on my room so make sure you check your folio before checking out.
from Katy, Texas
Submitted on 25-05-2016
From the outside the hotel looked old and a bit run down so we were pleasantly surprised when we stepped inside. There wasn't anything special about the rooms but they were comfortable and clean. The amenities offered were great though...good workout room, restaurant and executive room perks were nice. Great food was served there with free drinks as well. The customer service was very good. The front desk helped us figure out how to get around on the London transportation during our day there an... Read more
from
Submitted on 26-05-2016
Stayed here for 3 days for business with a colleague. The hotel is really close to the airport with regular shuttles to and from the airport. And the Piccadilly line brings you straight into central London. Lounge is a bit small however still pleasant. The hotel is really nice inside and seems to be always busy. Only down side is the price.
from Birmingham, United Kingdom
Submitted on 29-05-2016
Close to airport. Rooms very comfortable - 2 double beds in a twin room. Shower facilities en suite including all the products you would need. Very comfortable nights sleep. Ate breakfast and dinner in the restaurant. Food was excellent with a good choice. Couple of disappointments. There did not seem to be enough tables for guests in the restaurant - and the staff also seemed to be few in number and many did not appear to speak English. You felt hurried to eat your breakfast with items ... Read more
from
Submitted on 03-06-2016
We stayed at this hotel on the 31st may for 2 nights, me, my husband and daughter. We had booked as a package through legoland holidays. We were given a triple family room. When we arrived we all thought the hotel was lovely and we were checked in really quickly. They do take a £50 retainer in case of any charges you may incur during your stay but obviously if you don't use it u don't get charged. All the staff were really friendly and helpful. Our room had 2 double beds which my daughter was v... Read more
from
Submitted on 03-06-2016
Stayed here for a night as it was the venue for a conference. The hotel was as per my expectations. Am a Marriott Rewards member and frequently stay at this chain. A bus service from the airport terminal goes around the area. Hotel Hoppa. This hotel is on the route making it easy to get to and from the airport. Room was comfortable as expected. Breakfast was ok (3/5) The lobby has a Starbucks and plenty of seating/meeting area which I liked. Especially if you have meetings or need to work on ... Read more
from Dubai, United Arab Emirates
Submitted on 04-06-2016
This hotel is located right next to Heathrow airport and within the "free bus zone". It has been around for a while but is well looked after and offer what's needed. There is a descent gym and offers an Italian restaurant as well as an "American" grill. Both of these offer a fairly good choice and descent food. The last option is the "sports" bar which has zero ambience. For those with access the executive lounge is plans offers free snacks and drinks in the evenings. The breakfast has also ... Read more
from
Submitted on 06-06-2016
I stayed here for one night before flying out from Heathrow. A fantastic place just for that you can even leave your car there whilst your away and was cheaper than the airport carpark for the both. Easy access to the airport via the free bus took 10 mins. The hotel was lovely and clean and the the staff helpful and welcoming. My only criticism would be the bed was rock hard and the pillows awful not a good nights sleep I'm afraid but the rest I can not fault.
from Athens, Greece
Submitted on 07-06-2016
Great room, excellent breakfast and helpful staff. Do NOT take the 'Hoppa' - which you have to pay for (substantially). The hotel is well-served by free public transport from all Heathrow terminals. (Details are on their website, but the 'Hoppa' is given much greater prominence.
from Montreal
Submitted on 26-06-2016
I stayed here on a 6 day business trip and if you have to stay near the airport it is convenient. On the several times that I ventured into London there is a bus stop right outside the hotel that takes you to the Tube. The service was great and the hotel clean and comfortable. It has a small pool and workout room that are more than adequate. My room was directly above the 7Seas Bar and occasionally I could hear cheering when a team scored, but it was not invasive, but something to keep in mind i... Read more
from Fairfax, Virginia
Submitted on 27-06-2016
We appreciated that the concierge lounge was open all weekend. We had a rather dismal dinner in the steakhouse Saturday night, and chose to ignore our "free breakfast" Sunday morning, knowing the concierge lounge would not disappoint. The rooms could use additional USB outlets. One was not enough. Our room was toward the back of the hotel, away from the runway and was both quiet and dark. We used the convenient Hoppa Bus to and from the airport.
from charlotte, nc
Submitted on 27-06-2016
typical Marriott accommodations- slightly smaller room than I expected but it worked for an overnight prior to international flight at 10:00 am. There is a great pub within walking distance of the hotel- don't miss it for dinner! We almost stayed at the Renaissance but it really looked sketchy so glad we paid more to stay here. We were very surprised we heard no road noise and no plane noise.
from Las Vegas, Nevada
Submitted on 28-06-2016
My second stay at this hotel. It is very conveniently located close to Heathrow Airport, bus lines and tube station. Hoppa bus stop right in front of hotel (£4.50 I think). Some nice eating/drinking options within walking distance. Rooms towards the back of hotel facing inside courtyard are quiet, hardly any noise from airport. Rooms in front tend to be noisier from street traffic and airport. Nice blackout curtains. Rooms are decent sized but not large. No issues with room/linen cleanliness.... Read more
from mnfamily4
Submitted on 29-06-2016
We are platinum Marriott rewards members and have stayed here in the past. We appreciate and enjoy the platinum amenities. Access to the executive lounge, breakfast, evening hors d'oeuvres, and beverages. One area where we were disappointed was the restaurant on site, the Italian restaurant. We felt the food wasn't exactly what we had remembered, and the service could be improved. Our waiter was not very pleasant nor did he appear 'to enjoy' his job. Overall I would recommend this hotel as ... Read more
from Greece
Submitted on 02-07-2016
We overnighted here before we flew out at Heathrow. The hotel is 3 doors away from McDonalds there is a Starbucks in the lobby together with a Tuscanny restaurant. This hotel is well equipped to meet your needs. The view from our room over looked the lobby...sooo cool.
from Dublin, Ireland
Submitted on 02-07-2016
Yes its a Marriott but..... The staff were excellent and the facilities super. I had both dinner and breakfast and I found the food good quality of a little pricey but it is an airport hotel. The room was a typical Marriott affair. But as I was delayed after being stuck in the fog in Heathrow the room was an comfy oasis. The perfect choice if you need a hotel near LHR.
from Omaha, Nebraska
Submitted on 02-07-2016
We were on the 5th (Executive) floor, which included access to the Executive Lounge in the lobby. This was open from 11 AM until about 8:30 PM. They served a nice breakfast, more than a continental breakfast, and with 3-4 types of juices, bagels, donuts, an English (of course) muffins. They have 2 restaurants on site, but we did not eat at either of them. The snacks and food offered in the Executive Lounge were more than sufficient to fulfill our hunger. The cost for this is about $50 (maybe 5... Read more
from Thornton, Colorado
Submitted on 03-07-2016
Currently under renovation - cannot give out 4 stars till that is completed. Had a Fire alarm go off on our arrival trying to catch up on sleep in the afternoon due to this construction so we lost out on sleep. Service and staff I give 5 stars to, very attentive and helpful. The hotel is near the bus stop that you catch that takes you to get to the tube into London. Bus is free for that stop or hotels along the road. Tube Goes straight into Piccadilly so that was our area we wanted to vi... Read more
from London
Submitted on 05-07-2016
OK.....we're talking an airport hotel here so let's keep things in perspective. We're not expecting some kind of grand hotel. Just somewhere to get a decent bedroom, maybe a bite to eat and possibly breakfast in the room before moving on. Well, it didn't quite turn out like that. Our breakfast (for 2 people) arrived. It consisted of warm bread (not toast - to describe it as that would be a breach of the Trades Description Act), three rather ordinary pastries, some juice and tea. Yours for £38. ... Read more
from East Lansing, Michigan
Submitted on 05-07-2016
Pay attention during checkin for when the service desk tries to sign you up for a 50 GBP breakfast and snacks. The rooms are clean and large. However, it was incredibly noisy - guests are coming and going at all hours, and the walls are paper thin. Avoid the restaurants. I had a particularly fatty steak that I will not soon forget, mainly because it was gross and I didn't eat most of it.
from Houston
Submitted on 05-07-2016
This hotel is about 5 minute drive from the terminals and will cost you 12 pounds to get there. The hotel is quiet, clean, and the beds are comfy. The breakfast is great and there are 2 restaurants on site. The staff is very nice and helpful. You can schedule a taxi ride at the front desk. The hooper bus will cost 4.80 pounds each way and is at 15 minute intervals.
from New York City, New York
Submitted on 09-07-2016
Well done marriott lhr for providing a superb set of concierge , front desk and restaurant staff. I travel to many hotels in the world and for service this hotel is unsurpassed. Very welcoming and genuine and only too willing to accommodate me as a guest. Very impressed with how they do their jobs and highly highly recommended anyone to use this hotel.
from Feltham
Submitted on 10-07-2016
My son had First Holy Communion at Marriott Heathrow ,To be honest is one of the best hotels at Heathrow to have celebrating that BIG DAY. At the hotel there are new big a bright open conference rooms, very professional staff and the wide range of delicious dishes served in extremely hospitable. I STRONGLY recommend this Hotel for family party like this. YOU will not be disappoint, but remember this day for ever. Marcin is very professional person, caring and be honest take extra miles to make f... Read more
from Waterloo, Ontario
Submitted on 11-07-2016
Hotel was fine. Some rooms are internal, which I hate, but we were lucky enough to get an outside room. The shuttle to the terminals is very slow and cost us 5 pounds each. It would have been much faster and probably cheaper to take uber. The wait time plus travel time on the shuttle added up to one hour.
from Houston, Texas, United States
Submitted on 11-07-2016
We overnighted here on our flight back to the US. I travelled with two kids. Very good hotel with helpful staff. Clean rooms and lots of toiletries and towels provided. Was also very good to getting into central London with the Tube. A free bus right by the hotel takes you to Hatton Cross station. Would definitely recommend.
from Broadway, United Kingdom
Submitted on 14-07-2016
Stayed for a few nights as part of a conference. Big clean and comfortable rooms and very nice environment in which to work and attend an event. Food throughout excellent but the stand out was how friendly and positive all the staff are - all gave a "Good morning!" with a big smile. Shame really that it should stand out rather than be the norm but well done London Heathrow Marriott.
from Alexandria, Virginia
Submitted on 15-07-2016
We needed a place to stay near the airport the evening prior to our flight and chose the Marriott. We arrived a bit late in the evening, but check-in was fast, so we were quickly up to our room. The beds were comfortable and the bathroom was a nice size. The overall look of the hotel was quite nice too: modern, clean, and easy to navigate. The shuttle to the airport was a definite plus and we arrived at our terminal right when we needed to. Overall, a pleasant stay.
from Rigby, Idaho
Submitted on 17-07-2016
We stayed here when we missed a flight. It was a nice refuge. Nice room and very helpful staff close to airport. Lots of business people and airline crews. We walked to a nearby pub for dinner recommended by the concierge.
from Portsmouth, United Kingdom
Submitted on 17-07-2016
Recently, on the 19th June, I had a fabulous host during First Communion celebration party at one of Marriott's function room. The wide range of delicious dishes served in an extremely hospitable, professional way by Polish banqueting manager called Marcin. Many thanks to the staff of the department. All went superb and Marcin worked hard to ensure everything went smoothly for the celebration. Family party included young children who took full advantage of the hotel's facilities and the area. Wi... Read more
from Fort Myers, Florida
Submitted on 19-07-2016
This hotel is absolutely a pain to reach by public transit. You need to take the tube, a train, and a bus to get there. For an airport a hotel, this is not really acceptable. Check-in was quick, though I received no upgrade as a platinum member on a 2 night stay, even though nicer rooms were available. Had a great view of a parking lot. I tried both onsite restaurants for dinner, and while both had great food, the service was terrible. Both took over 15 minutes to get tap water, that was never... Read more
from Lancashire, United Kingdom
Submitted on 19-07-2016
The staff at this one make it still (just) worthwhile. They can still check the big number of aircrews in and out whilst making the other guests welcome. Well done! The choice of three restaurants is holding up. Time was, the main lounge of this Hotel felt like a real world hub, with the trapeze couple overlooking a genuine global feel and an up-market buzz. However. Nothing, like nothing can hoover the joy out of a place like closing the bar and putting in a Starbucks. Really! The "Sports Bar" ... Read more
from Altrincham, United Kingdom
Submitted on 21-07-2016
Just returned from a 2 night stay at Marriott Heathrow whilst visiting Legoland Windsor. We stayed here last year and as before, everything was great. The only thing missing was that last year, the kids got some treats everyday when visiting reception which did not happen this time but other than that, everything was fine. The staff are extremely helpful and friendly, the building is clean although the rooms could perhaps do with some updates but these are minor things.
from Brighton and Hove, United Kingdom
Submitted on 24-07-2016
Stayed here the night before our flight. Very good reception desk.The bedroom was nice enough and the beds were comfortable. The bar in the lobby was understaffed but the barman was doing his best. The breakfast was great, a huge buffet. Recommended.
from
Submitted on 25-07-2016
Arrived by car and parked up. It's £15 to park for 24 hours if you are a guest at hotel. Front reception staff were friendly enough. Didn't eat at any of the restaurants as food seemed expensive. We had a snack at the nearby mc Donalds about 5 mins walk away. And evening meal at The pheasant Inn which was very busy but managed to get a table. Plenty of choose but meals were huge. You could probably share!. Hotel room was clean. Beds were comfy. No noise from the airport at all inside. Amazing a... Read more
from London
Submitted on 28-07-2016
It is very conveniently located close to Heathrow Airport, bus lines and tube station. Hoppa bus stop right in front of hotel (£4.50 I think). Some nice eating/drinking options within walking distance of the hotel. Rooms towards the back of hotel facing inside courtyard are quiet, hardly any noise from airport. Rooms in front tend to be noisier from street traffic and airport. Nice blackout curtains. Front desk service was fast, efficient and friendly. Arrived couple hours early but they wer... Read more
from Federal way
Submitted on 29-07-2016
Yes, the London Marriott at Heathrow is a little tired, but it is an excellent place to hang out on our way back to America after our European travels. We have stayed here many times and love it. Love the excellent service, the executive lounge, and the Allie's Grill. I could see the great attention to detail and pride in doing a good job among the staff. Definitely a great location for Heathrow.
from
Submitted on 30-07-2016
Perfectly adequate pre flight hotel. Nice comfortable and quiet room - but utterly generic! Front of house staff efficient and friendly - and had a sense of humour!! Bar ok - but can't make tea!! Convenient for shuttle to T2 as there's a stop right outside the front door. Didn't try any food so can't comment on the catering.
from Avon, Connecticut
Submitted on 31-07-2016
Nice comfortable hotel with easy access to all terminals. I have stayed here twice in the last year, both experiences were very good. One was with my family, second was a business meeting where people flew in from around the world.
from Chicago
Submitted on 31-07-2016
Dated hotel; overpriced but not many options close to airport when you have an early morning flight. No food options upon arrival at night. Asked concierge he said sorry no food options. Not helpful. Son saw a dominos delivery guy so we were able to order a mediocre pizza but kids were hungry. Worst part was the rip off by taxi drivers from airport to hotel and back. Hotel will call you a taxi in the morning that costs about 3xs more than it should for a 5 minute ride. Try to avoid it i... Read more
from New Jersey
Submitted on 02-08-2016
While planning our three country trip this summer we fell into the trap of staying at the London Heathrow Marriott thinking that it would offer all the amenities synonymous with the Marriott chain. The accommodations were clean and comfortable but not family travel friendly. Despite being located so close to the airport we were surprised that we had to pay for the shuttle, another expense we were not prepared for given the misleading advertisements we read before making the reservation. All in ... Read more
from Kalamazoo, Michigan, USA
Submitted on 06-08-2016
My daughter and I stayed here the night before our return flight home end of July. A free airport bus brought us to the hotel from Terminal 1 & 2. Receptionists were friendly and informative. The King bed was an actually king by American standards. The refrigerator was not already full, so we could actually use it. The bathroom was nice. We arrived late so could not order hot food, so we made do with the snack bar. The Heathrow Express bus stopped right at the hotel to take us to the airpor... Read more
from Richmond Hill, Georgia
Submitted on 06-08-2016
On a recent business trip, I stayed overnight at this facility. The desk seemed understaffed, but the personnel were accommodating enough. I ate dinner in the grill restaurant, which was good and the room was clean and orderly. I would judge the hotel as a little dated, but overall it was a good stay, with no real complaints. The proximity to London Heathrow airport is key, as it was only a 10 minute taxi ride to my departure terminal. This is a decent hotel for an overnight stay when you have t... Read more
from
Submitted on 08-08-2016
Plan on paying 5 GBPs per person to catch a shuttle from the airport to the hotel...they come every 20 mins (which seemed like every 30mins!). BTW, the shuttle does not take EUROS OR USDs only Pounds. We ended up taking a cab to the hotel which only cost us 16 GBPs (we each had carry on bags, otherwise there would be an additional costs). We caught a cab the next day back to the airport which cost us 25 GBPs! Also took us 17 mins!
from midwest
Submitted on 09-08-2016
Great room, great service. I'm a Marriott Elite Gold member, and the extras in the lounge were fantastic. Had a room with 2 double beds on the 5th floor. My only complaint---the room had quite a bit of dust in places that should be cleaned more often. Would definitely stay here again.
from
Submitted on 10-08-2016
We were off to New Zealand and wanted a great night before the flight. We stayed here. Loved it so much we have booked it again for our trip back to the UK this time as well. Restaurant has great steak. Don't risk staying at the rest.
from Yorks
Submitted on 11-08-2016
A great hotel at Heathrow airport. The staff were friendly and professional. The food in the grill restaurant was excellent. And the room was comfortable and clean. The pool and leisure club facilities were great too especially for the children. I would definitely stay here again.
from Southampton, United Kingdom
Submitted on 13-08-2016
We have stayed in Marriotts before so it is a brand we trust to get a good nights sleep. We booked early and got a 4 person room and a park and fly rate. We were not here for long, but the hotel was good for our needs. I usually get asked if we want to book the executive lounge, but didn't this time. Upon requesting we were given a rate which we accepted as this is the main reason for us using Marriott hotels. You get soft drinks, wine and beer after 5.30, and canopies and nibbles in the execut... Read more
from
Submitted on 15-08-2016
The Marriott Heathrow serves its purpose. It's a decent hotel with decent rooms, decent food, and decent services located close to the airport. They've done a nice job with soundproofing, as I don't recall hearing a single plane from within the building. We grabbed an early taxi from the hotel, which took less than 5 minutes to our terminal (but did cost 25£). We stayed there one night before our early morning return home, and I would stay there again for the same purpose. It's a solid 4-s... Read more
from
Submitted on 15-08-2016
We were back in this hotel after long period of time. Short visit though Heathrow and Marriott is still a perfect place. Now even better. Lobby area is nicely decorated with elegantly arranged fresh flowers (looks really good). Executive lounge has been upgraded by adding a new food isle. There is more selection of snacks and very nicely presented. Exceptionally good service in the morning and evening from two ladies on duty. It was also very nice to be remembered from the past visits. This all ... Read more
from New Delhi, India
Submitted on 15-08-2016
The check in and check out was very smooth. The staff was courteous and helpful.Though the lobby area and the rooms could do with refurbishment the hotel is quite clean. It is conveniently reachable from and to the airport by a shuttle service.
from London, United Kingdom
Submitted on 15-08-2016
Nice looking hotel, which has had a recent refurb, food and staff helpful and food decent. Small car park with not enough spaces for guests. There is no baby change facility in the whole hotel though, i find this incredible in 2016!, the staff were embarrassed to even tell me this. I was there for a wedding and several people had babies and they ended up changing them on cafe tables, unreal! The whole hotel is let down by this fact. I think their 4 stars should be reduced to 3 because of this.
from Dubai, United Arab Emirates
Submitted on 15-08-2016
It's a nice option to stay here if you're in Heathrow. The hotel is close to the airport and there are buses that take you anywhere you want right in front of the hotel. The Italian restaurant is really good. The best thing about this hotel is that they have the best beds you can think. It's comfortable and clean. The staff is just ok. It's worth the money.
from Washington, United Kingdom
Submitted on 06-09-2016
From arriving on Friday 2nd Sept to leaving on Monday 5th Sept 2016, the courtesy efficiency of the reservation desk and front door staff was exemplary; they were very efficient in their handling of my booking and very knowledgeable about surrounding areas of interest. Our room on entering was clean neat and tidy. Plenty of free bath bubbly and mouth wash, flannels and towels, hand and bath. Chocolates were position on the pillow of our large very comfortable bed. A kettle with milk a selection... Read more
from Fredericton, Nb
Submitted on 06-09-2016
We stayed here on September 4th for one night after having had a lousy Marriott stay in Edinburgh, Scotland. Upon arrival after a long day of travel we were greeted by the incredibly friendly Sarah on the front desk. I had used mobile check in but needed to change my credit card and she had this taken care of in seconds and had us on our way to a freshly renovated room on the 5th floor. The room was excellent with two big clean comfortable beds and a clean bathroom with enough room to move ar... Read more
from London, United Kingdom
Submitted on 07-09-2016
Had a breakfast meeting here so decided to stay over as the rate was reasonable. check parking costs I didn't and it was expensive Check in was was efficient and the room were standard airport hotel standard The breakfast was good Marriot brekkie buffet style and the choice was fine and prepared well
from Wigan
Submitted on 07-09-2016
Pretty much what you'd expect from a Marriott, nice room and decent spa/pool facilities. Nice atrium with bars and shops. Picked this specifically for it's proximity to Heathrow and so we could get the free bus from across the road (do not pay for the rip off Hotel Hoppa or taxi unless you cannot be bothered to walk 200 yards to the bus stop!!) Service was great especially the very nice man who took my son up to the roof to watch the places take off for 10 minutes!
from Lichfield, United Kingdom
Submitted on 08-09-2016
Stayed the Heathrow Marriott lots, maybe 20 times - never had a bad experience if I am honest, maybe sometimes a small way for check-in or in the restaurant, but this is a fast-paced environment who deals with these issues tactfully and efficiently. Although there are other hotels in the area which may offer a cheaper price, you will definitely get a better overall experience here - all areas of this hotel are well kept, the staff are trained to a very professional quality and the rooms are love... Read more
from
Submitted on 09-09-2016
We stayed here for one night before flying from Heathrow. The hotel staff were friendly, the only issue we had was that the hairdryer in the room didn't work and it took 3 phone calls to reception and a 25min wait before getting one that worked - which isn't ideal when you have a flight to catch. Other than that, the beds were comfy, room was clean and we had a quiet night (surprisingly, as there was a wedding celebration there on the night). I would recommend for anyone looking for a night sto... Read more
from Georgia
Submitted on 09-09-2016
This place is on top of the airport but I was surprised I couldn't hear the planes at all. The Executive Lounge was great. Free food (Breakfast / appetizers) and drinks with great late hours. A real plus for the business travelor
from
Submitted on 09-09-2016
Read good things about this hotel but our experience was bad. We'd reserved an Executive Room but instead we were given a standard room. I called down to the desk and was told that the 5th floor with the Executive rooms was under construction so they weren't available. It turned out there was construction on the 4th as well because we could hear it when we woke the next morning. Also, the marble counter in the bathroom was badly rust stained. This room cost £220/night which made the experience ... Read more
from Chicago, Illinois
Submitted on 09-09-2016
The staff is friendly, close to LHR. The breakfast is a little costly but good. The In house Limo service is excellent, you need to contact the hotel direct and they will give you the contact point. Would stay there again
from Tucson, Arizona, USA
Submitted on 11-09-2016
Rooms are ample enough. We are here this time for two days and we have stayed here bi yearly since 2002. We have found it convenient to the airport (via the hotel Hoppa) and to London via the 'tube'..a 45 minute ride into Piccadilly Circus. We generally use its plush pillows and linens to recover after long hauls from the USA and in the past from Asia and the Middle East back to the USA. Its a good hotel. Their executive rates include their executive lounge which provides water, soft drinks and... Read more
from Godalming, United Kingdom
Submitted on 13-09-2016
We came home yesterday having had a few days in this wonderful Friendly Hotel. I did not want to come home We both like airports and plane spotting and it was just great to get away from the ususal routine
from
Submitted on 22-09-2016
Very pleasant meal in a well appointed restaurant. As a family we had a wide variety of items. All were well presented and tasty. Here's the problem though - everything is overpriced for what you get. This is of course common to the area but it still isn't right.
from Turkey
Submitted on 24-09-2016
I had a two-night stay here and it was fine. It was an acceptable option for using the airport. The value for the money was not great, but it was clean and somewhat upscale as would be expected for a Marriott.
from Washington
Submitted on 25-09-2016
We spent 1 night in Rm 1067 at this Marriott. The room was very dark (poor lighting) and we were forced to ask for an additional light. A table lamp was produced and it helped but still didn't completely solve the problem. Why make a room so dark to begin with? the bathroom had definitely seen better days (worn) but most important was that the hot water faucet for the shower was either "hot" or "Scalding" The toilet did not flush adequately! the restaurant had a limited menu and the foo... Read more
from USA
Submitted on 25-09-2016
If you enjoy condescending, snarling young girls at the check-in, a non-existent concierge, and no room service for more than $200 per night, this hotel is for you. At check-in, the unfriendly seemingly angry staff started a miserable experience off with a portent of things to come. I received a 5th floor room, despite asking foe a lower floor when I booked. The room was the furthest possible from the elevator in a dark hall next to the fire exit. As a disabled person who walks with a cane, thi... Read more
from SW Wales. UK
Submitted on 26-09-2016
Check In staff could do with training in smiling, and being polite. Not helpful at all . Room was very far from the lifts , basic rooms ok for one night . Airport shuttle was easy to use and on time .
from Napa, California
Submitted on 26-09-2016
This is a very nice hotel with very modern decor. Our room was good size, very clean and it appeared to be recently renovated. The best feature of the hotel, is that it was really quiet for being so close to Heathrow. The beds were firm and very comfortable. We were upgraded to the executive floor and enjoyed the executive lounge. The food was very good with lots of selections and they offered complimentary wine and beer in the evening. We found they hotel staff to be very friendly and d... Read more
from Bournemouth, United Kingdom
Submitted on 27-09-2016
We spent one night here before an early flight and a very comfortable one it was too. We were warmly greeted and check in was quick. The room was a good size, clean and the bed was very comfortable. We slept very well. The executive lounge is not very big but people were coming and going all the time. The choice of snacks was good and wine and beer was available. The braised steak and rice was tender and tasty. The coffee from a machine was surprisingly good. Breakfast in the restaurant was good... Read more
from UK
Submitted on 28-09-2016
I chose to stay at this hotel mainly due to the extortionate prices of the terminal hotels, and because I enjoy the standards at Marriott hotels. There was plenty of parking available when I arrived at the hotel (additional cost), so I parked up and took the short walk to reception. Check in was quick and I was soon in my room. The room was modern and the bathroom had been recently remodelled also. I was very impressed, and the room standard was significantly higher than other 4* hotels I hav... Read more
from London, England, United Kingdom
Submitted on 29-09-2016
The Marriott seems to be dropping its standard a little. The bed linen is like crumpled and the corners of the bed are all built up with bundles of sheets. There was someone's dirty swimsuit and towel hanging on the bathroom door when I checked in, goes to show the attention to detail. Went to use the gym at 05:30 and had to let it, which is fine, but the procedure to get out is you have to go and use the reception's phone in the health club to get someone to unlock the door to let you out, v... Read more
from United States
Submitted on 05-10-2016
I really enjoyed my stay at the London Heathrow Marriott Hotel. From check-in to check-out the staff was very nice, the hotel was very clean, and the amenities were perfect for someone needing to stay near Heathrow. The Hotel Hoppa comes to the hotel from all terminals and will return you for a good price with the schedule clearly posted in the lobby. I'd recommend this hotel for anyone including families.
from Bradford, United Kingdom
Submitted on 08-10-2016
A really nice experience. Checked in using the app and the key was waiting for us on arrival. We ate in the grill and the food was fantastic. Both had steaks which were some of the nicest we've had for a long time. Room very comfortable. We had an early fight and as breakfast is served from 6, we couldn't partake. Service: in a word 'Great'. Everyone was helpful, nothing was too much trouble. The young girl serving behind the bar was a brilliant brand ambassador as was the maitre d'hotel. Wi... Read more
from London, United Kingdom
Submitted on 09-10-2016
Very clean hotel, we had an executive king room so not too cramped and had nice decor and lighting. Very cool room, difficult to warm up, i had the same experience at the heathrow renaissance, weird airport thing? Only gripe about the room was the pillows that were thin and soft, no support at all, felt cheap. The executive lounge was excellent, nice food and wine and really excellent service from the staff. Its not cheap but a nice convenient hotel for the airport. A tip - dont use the airport ... Read more
from Westcliff-on-Sea
Submitted on 10-10-2016
The hotel is welcoming with plenty of staff to help with bags. The rooms are comfortable but it will not be long before they will benefit from a redecoration. The executive lounge is comfortable and offers good food in the evening. Hotel is very close to the airport and is ideal for a comfortable over night stay before or after a flight.
from florida
Submitted on 12-10-2016
After checking in online the prior day, we arrived at the hotel and were told our reserved suite had been given to another guest. We were subsequently told the suit needed repair. Having considerable luggage we objected and they finally gave us 2 connecting rooms, a dinner voucher and a small rate discount. When we were ready to leave for the airport, there were no taxis and they said they would call a taxi. About 15 minutes later a car arrived and took us on the short ride to our terminal for ... Read more
from Windsor and Maidenhead, United Kingdom
Submitted on 16-10-2016
Stayed at the Hotel during a Conference and found the room, staff and food all to be very good. Considering it is right next to Heathrow, I didn't hear any noise - which was a nice surprise ! The hotel is used a lot by Airlines, so lots of Air stewardesses wondering around reception, all very well organized though on their check out time - which could have been a nightmare with so many of them checking out at the same time, but wasn't. Overall very impressed and would stay there again with no he... Read more
from Eastbourne, United Kingdom
Submitted on 16-10-2016
This is perfect for business, great hotel and some newly refurbished rooms Breakfast is excellent and dinner is a choice of sports bar, Italian or steak. The staff are very friendly and helpful The only downside is the business lounge is small and can get full at peak times
from Alton, Illinois
Submitted on 17-10-2016
If you would like to stay at property that is close to Heathrow, this is an ideal spot. As a gold member of the Marriott rewards program I was upgraded to a room that was very spacious; in addition, there was daily access to the equivalent of a concierge lounge. What was particularly inviting about this lounge was that it is open daily from 6 AM until midnight, is on the ground floor and is well stocked with snacks and beverages. In addition, if you wish, rather than eating breakfast in the l... Read more
from Minneapolis, Minnesota
Submitted on 18-10-2016
As Marriot Rewards members we have always stayed at the Heathrow Marriott on our way to or from Europe and felt it was an above average airport hotel. However, this time we have a number of observations: at night the façade is very dark with poor signage (our experienced driver missed it the first time); the gentleman at the service desk spoke heavily accented English that we could not understand; the "Tuscan" restaurant always seems to be filled with private parties so it is impossible for t... Read more
from Binghamton, New York
Submitted on 18-10-2016
This is a clean easy Marriot for a quick stay with a short 10 pound cost by taxi to Heathrow airport. The concierge was very helpful with an airline ticketing issue and the front desk was helpful with a room change. I recommend this hotel for those needing quick access to the airport
from lichfield
Submitted on 23-10-2016
stayed here many times over the years but stayed here this weekend on a theatre break,Check in was very fast and efficient Rooms are always of a good standard and clean and well maintained The food was good both at breakfast and the set menu dinner . The only thing is the breakfast was not hot and neither are the plates .The other main let down was the reception area was very cold and we would have had a drink in the evening but for the fact it was so cold and not a place i would want to sit.... Read more
from Perth and Kinross, United Kingdom
Submitted on 28-10-2016
We booked a room but sadly had to cancel within 24 hours due to an accident which prevented me from flying. We asked them if they would please consider a credit to a date in December. Sandra in their accounts team absolutely would not budge and hid behind 'company policy'. I had a medical letter which was offered as proof. She wasn't interested. Said they had our money already and if we would like to rebook then we'd have to pay again. Appreciate rules are rules but what happened to customer ser... Read more
from Raleigh, North Carolina, United States
Submitted on 03-11-2016
Not really a lot to say about this cookie cutter US-style large brand hotel. After two weeks of soft, saggy beds, painful luggage carrying etc, it was a stress-free last night for my wife and I before our return to the US. I chose the hotel specifically because it is at the airport and painless. The room was adequate. I chose the option to have breakfast. Ordinarily, I would not do so because of the cost but I wanted the start to what would be a very long day to be easy. The breakfast was very g... Read more
from HEREFORD, UK
Submitted on 06-11-2016
Does exactly what it says on the tin. Didn't bother with breakfast free wifi hoppa buses regularly. I'd say better than most Heathrow hotels. Got there late no need for dinner. Booked through Expedia and signed for rewards programme
from East Sussex, United Kingdom
Submitted on 07-11-2016
I live around 100 miles from Heathrow airport, this makes getting a taxi too expensive. For a reasonable rate you can park in the hotel car park, stay the night and leave your vehicle in the car park whilst you are on holiday. There is a good bus service to the airport for £8 return. The hotel is excellent and the staff are very helpful. We also enjoyed a great meal in the restaurant before we travelled. Service was not fast, but we were not in a hurry and the staff were all very helpful and fr... Read more
from MD
Submitted on 08-11-2016
I stay in this hotel as a rule before flying out of Heathrow. It's convenient to the airport and has parking. Last January was a little different though. I checked in, preparing to fly home, just as a huge snowstorm was blanketing the eastern seaboard of the US. My flight was canceled and I had to stay for 3 extra days. I know I wasn't the only one. The hotel made sure I would have a room, and didn't even have to change rooms to work around reservations. I will continue to use this hotel for th... Read more
from Bixby, Oklahoma
Submitted on 08-11-2016
The Marriott at Heathrow was everything we have not experienced in our multiple 12+ hour layovers while leaving Europe and heading back to the US. The room was clean and comfortable. The service was without flaw. The amenities were plentiful. Highly recommended.
from Zeegse
Submitted on 10-11-2016
Hotel and rooms ok. Restaurants and bars could be improved so one feels more relaxed. Improvements in accommodation s could be made rooms nice and personnel nice. Was on conference. Food and rooms nice. Also wifi available.
from Boston, MA
Submitted on 12-11-2016
We stayed here overnight prior to a flight to the US in the late morning. We arrived late at night, and left after breakfast. Everything worked smoothly, the room was comfortable, and transfer to the airport was painless. Don't expect high-touch personalized service at a place that serves a large number of short-duration travelers. But it will serve to make your journey more comfortable.
from
Submitted on 15-11-2016
Very poor phone service ! Upon trying for a number of days to get through to the hotel for help the phone line was cut off .....more than once . In an attempt to contact lost and found the only person who eventually answered was when I rang and directed the call through the booking line , who then put me through to another number which again, got cut off. Not what I would have expected for a hotel chain like this!
from
Submitted on 16-11-2016
Great hotel! Totally love the bed! it's the classic huge marriott bed where you wish to sleep all day long ! :) Rooms are always clean and tidy and they have a great breakfast buffet too ! And there is Starbucks in the hotel lobby which is perfect and if you don't want to spend a lot for hotel food there is McDonalds right next to the hotel ;) Only negative thing about this hotel is that it's too far away from the city centre. It takes around 40mins to get there. But on the other hand it only t... Read more
from United States
Submitted on 17-11-2016
Typically I avoid chain airport hotels, because they are so often complacent. Admittedly this one was booked by someone else. But what a nice surprise! The hotel is being renovated, though not in an obstructive way at the time I visited. Check in was fast and professional, as was check out. The lobby is quite nice, though this is one area tbey are upgrading - it wasn't obvious why. Rooms are half upgraded and I was in an older one. Still, it was big enough to match most US expectations, an... Read more
from
Submitted on 18-11-2016
I am coming all the time here for work. It's like another home for me here ...so I guess I got very comfortable here. Price-quality is not bad, but they can do better. Small Starbucks shop in the lobby, a pub, an Italian restaurant and a grill place - my favorite! Oh, and they also have a car rental office and a souvenir shop. Quite a good option when you need to be close to the airport or you're here for a convention or so. Very basic,classic and clean. Staff are good and professional. They a... Read more
from New Hope, Pennsylvania
Submitted on 20-11-2016
We stayed at the Marriott Heathrow Hotel before flying back to the US. It's an airport hotel, which is different from hotels in the city center. They are a little impersonal, however I prefer this hotel to the Renaissance across the street. The rooms are decent sized, the beds comfortable and there are plenty of pillows. The hotel is decently soundproofed. We had a good night's sleep. There are various ways to get around. There's a Hotel Hoppa bus that runs about five pounds, but a taxi o... Read more
from Melbourne, Australia
Submitted on 21-11-2016
I was in London overnight because of flight connections and this Hotel was booked by someone else. I was pleasantly surprised as it is better than most airport hotels that usually charge a huge premium and offer liitle else. Nice rooms. good internet connection and reasonable prices for location.
from
Submitted on 23-11-2016
The hotel is very noisy during the day. Construction work is going on. You hear drilling. I used earplugs but they where not working. If you need to sleep in the afternoon or you like to sleep long that's not possible. Wouldn't recommend to stay there. Couldn't sleep.
from Western part
Submitted on 24-11-2016
The things that make this hotel a great place to stay are still there. The welcoming and efficient staff, the excellent breakfasts, and the comfortable rooms The housekeeping is still impeccable - and the housekeeping staff are quiet but polite in the hallways, something that is sadly missing in many hotels.. That said, they have renovated the rooms. Although there was a comfortable familiarity with the rooms over the past few years, the renovations are, in fact improvements. There is less c... Read more
from Kansas City
Submitted on 24-11-2016
I found this hotel clean, easy to access and friendly. It made for a great one night stay to rest before I ventured out. There is a bus stop directly in front of the hotel that makes for an easy hop to the piccadilly line to explore London. I really only had a few hours to kill and it was really easy for me to hop on the bus and then the train to see a few sites before I had to leave the city. I highly recommend it for a short stop to rest up before your journey.
from Loughborough, United Kingdom
Submitted on 25-11-2016
Really good location if you are flying out of Heathrow. Particularly good as the local buses which run from Heathrow Central bus station stop directly outside the hotel and are free when accessing the Bath Road. there is also car parking on site. The hotel itself felt a little tired in places but was renovated in others and surprisingly for Marriott the bed was rather hard. That said it was very clean and did everything you would expect. I had access to the executive lounge which was rather diss... Read more
from Scottsdale, Arizona
Submitted on 26-11-2016
Was here for one night, checked in early and was given one of the recently remodeled rooms which was sweet. Nice firm bed, modern bathroom, good lighting, very quiet, all one needs in a hotel. Staff was friendly, courteous and efficient. The Concierge Lounge despite the small tables had a friendly staff and good selections in both the morning and evening. Also utilized the gym, which while not the greatest for one or two workouts did the trick.
from Brighton, United Kingdom
Submitted on 26-11-2016
A large hotel which provided a clean room. Very corporate feel and reception staff were not friendly, even writing down the wrong room number on our room key card - meaning a long trek back to reception to sort it out. We had a meal in the grill. Despite the very high price charged the fillet steak was not cooked as requested and was not tender. Checkout was equally poor and had to be done twice as reception again made an error.
from Derby UK
Submitted on 27-11-2016
Stayed for a night before a morning flight, having a drink in the bar and could have had food in one of the restaurants (the American or was closed as it was Sunday) but usual expensive food as it's an airport hotel was got s McDonald's from down the road. Room was spacious and clean and hotel was with 8 days car parking, getting the hotel hoppa bus right outside the front door straight to the terminal, so great hotel and would stay again
from Milford Haven, United Kingdom
Submitted on 27-11-2016
Needed a Hotel near Heathrow for next days Flight out to Boston USA. having stayed at this hotel in the past we found it to be mid price , for Heathrow. in the past its always offered good place to stay.
from Saint Louis, Missouri
Submitted on 30-11-2016
The staff here was extremely kind and supportive, even though my wife and I were a little grumpy... Sorry! The staff is top notch and the facilities were wonderful. We were only there 1 day, so we cant say too much, but from the perspective of a short term stay, I say this location is excellent!
from La Jolla, California
Submitted on 01-12-2016
Easy to get to from Terminal 2. Hoppa Bus - GBP9 for a return ticket. Check-in was smooth and efficient. Only disappointment was I was too late for the drinks in the lounge. I love the view of the runway from the Lounge. So I ordered room service and as always the food is quite edible. Cheese and pickle sandwich. Slept so well - the beds are so comfortable. The shower was so nice and warm and the water pressure was great. My go to hotel at Heathrow before I am flying out the next mornin... Read more
from San Antonio, Texas
Submitted on 04-12-2016
Very nice hotel accessible via Hoppa bus but closest to Terminals 2 & 3. However guests did transit from the other terminals. Nice clean rooms. Bathrooms could be update to remove the tub from the tub/shower combo. Amazingly quiet - never heard any planes or noise. Breakfast was first class buffet with omelet prep option. Highly recommend getting the Bed & Breakfast reservation option if your travel schedule allows.
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