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Mandolay Hotel

London, England, United Kingdom (LHR)

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Based on 670 reviews
Room & Rates
Double Room - Mandolay Hotel - 1

Double Room

  • One Bed
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Single Room

  • One Single Bed
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Twin Room - Mandolay Hotel - 2

Twin Room

  • Two Single Beds
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Triple Room

  • One Double Bed
    or
  • One Single Bed
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Family Room - Mandolay Hotel - 3

Family Room

  • One Double Bed
    or
  • Two Single Beds
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Executive Double or Twin Room - Mandolay Hotel - 4

Executive Double or Twin Room

  • One Double Bed
    or
  • Two Single Beds
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Executive Triple Room - Mandolay Hotel - 5

Executive Triple Room

  • One Double Bed
    or
  • One Single Bed
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Junior Suite

  • One King Bed
Get a good night's rest with Egyptian cotton linens and blackout drapes/curtains. Complimentary wireless Internet access keeps you connected. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.

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Mandolay Hotel
36 - 40 London Road, Guildford, United Kingdom GU1 2AE

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Rooms
Make yourself at home in one of the 72 guestrooms. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include direct-dial phones, as well as desks and coffee/tea makers.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and a television in the lobby.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's room service (during limited hours). At the end of the day, relax with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms and banquet facilities. Free parking is available onsite.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 9 for adults and GBP 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 670 reviews
from England, United Kingdom
Submitted on 17-05-2016
The general feel of the hotel is pleasant and homely. The staff are friendly. The breakfast provided has a great choice, and the restaurant is fantastic. The only problem is the rooms are pretty warm and there is no air-conditioning making it an uncomfortable nights sleep. In addition the windows are full size and for ground rooms you feel vulnerable leaving the window wide open. They did leave a fan in the room but unfortunately too noisy to sleep with on.
from Overijse, Belgium
Submitted on 18-05-2016
I confirm some of previous reviews. The room I got was incredibly small, really unacceptable providing the price and the fact that this is supposed to be a 4 star hotel. You could hardly move in it, similar story for the bathroom. Shelves installed above the toilet because there's no space anywhere else. No body lotion provided. On top of that rooms aren't well isolated so you someone leaving early morning can wake you up. To that we can add an average breakfast. One good point - the bar is ple... Read more
from
Submitted on 22-05-2016
We booked a junior suite for a birthday treat and were disappointed that what was advertised was not in the room. The coffee machine was missing and when I asked they said it was broken. When I asked for a replacement I was told as we were only staying one night they could not do it. We also had to ask for hairdryer, milk and the bose sound system in our room did not work. The room had a view of the bins which at 1.30 am they empty all the bottles into waking me up. The doomer windows in the bed... Read more
from
Submitted on 22-05-2016
First time at this property. Nice for a weekend get away, but not well suited for business travel. Access to front desk difficult up a flight of stairs. Room is furnished with nice bed and linens, but minimal work space and no comfortable seating. Saw no air conditioner, so could be a bit uncomfortable in the Summer. TV was frustrating with 300 channels on the guide, but only 12 or so actually available. Would recommend the property for a romantic weekend. Convenient to G-Live venue and Guil... Read more
from Sunderland, United Kingdom
Submitted on 23-05-2016
Stayed here for work, it's been about a year since I stayed and now major improvements have made it truly delightful! What's right with it......... Boutique feel rooms Some rooms compact but perfect for the single traveller Luxury toiletries Exceptionally clean Very comfortable beds and pillows Modern bathrooms Excellent service Fantastic breakfast & luxury breakfasting items Relatively cheap (I paid £109) 5 mins walk to the high street Limited free parking Great bar area and great food Wha... Read more
from Dundee, United Kingdom
Submitted on 30-05-2016
The room I was given in this "boutique" hotel was clean, however I think the phenomenon of these boutique hotels means that you can be put in a tiny room, as long as there is some quirky wallpaper. The bathroom was tine with barely any room to turn round in. Having travelled all day I turned in at a reasonable time, however when the residents from upstairs returned in the late evening the squeaky floorboards meant that it was impossible to sleep and unfortunately they rose early therefore my ... Read more
from Portsmouth, United Kingdom
Submitted on 31-05-2016
Me and my girlfriend visited the restaurant in mandolay hotel few nights ago. The food was beautiful, atmosphere was great , but best of all was the service we got from one of your waitresses, who made our special night even more special. We had this brilliant Bulgarian server who spent so much time to explain and help us with most of the dishes as we both couldn't make a choice. She gave is such a great understanding about the fancy menu , recommended us dishes and even explained how some of t... Read more
from Bristol
Submitted on 16-06-2016
I have stayed here before, but quite a while ago, so had forgotten why it wasn't in my list of preferred hotels, but within 5 minutes of arriving it all came flooding back I accept that parking is at a premium in Guildford, so had phoned ahead to pre-book a parking space at the hotel (and paid £10 for the privilege), but when I arrived and tried to get thru the barrier I was firmly told via the intercom with Reception that I couldn't have possibly pre-booked as I wasn't on her list. With some... Read more
from Guildford, United Kingdom
Submitted on 22-06-2016
Our party of 6 visited The Mandolay for an afternoon tea.The staff were very pleasant and made us very welcome.The tea was extremely well presented,plentiful and delicious.Fantastic value for money, having been to several so called higher class establishments,this was just as good,in fact ,considering the price,it was better !!! A very nice treat.Highly recommended.
from London, United Kingdom
Submitted on 23-06-2016
I imagine it wasn't dissimilar to the experiences of those during the blitz. I plunged into the basement and windowless room 47, directly below reception. Until the late hours, it sounded like the Nazi invasion of Europe had resumed, as the receptionist high heels pounded on the floor above whilst guests travelled up and down the adjacent staircase. There was a short reprieve until 6am when I was woken by yet more cluster bombs falling upon my ears. Despite this, I thought I'd stay put for... Read more
from Krasnodar, Russia
Submitted on 25-06-2016
Very good location and nice price makes this hotel prior to stay in Guildford. That's 4star hotel is indeed 4 star: nice room, nice location, nice service, nice breakfast - but not more. You won't feel something special about any side of this hotel. Would recommend it for short stay. Be careful about weddings during weekends :) 4/5
from Devon, United Kingdom
Submitted on 28-06-2016
Superb, efficient and friendly dealings with the reservations department who went above and beyond to accommodate my children and I. Rosa and Lavina were an absolute pleasure to liase with and when visiting Guildford in the future, I will have no hesitation in contacting the Mandolay again. Thank you.
from Witley, United Kingdom
Submitted on 10-07-2016
We took our daughter here for afternoon tea, to celebrate her birthday. When I booked I requested vegetarian sandwiches for all of us, and soya milk for our daughter. No problem, and everything was served as requested. They offer a good choice of tea -bags, loose leaf, and infusions - and refills as required. When the sandwiches and cakes were brought to the table the waitress explained what everything was. Sandwiches slipped down a treat. We then started on the scones, one plain and one fruit a... Read more
from Melbourne, Australia
Submitted on 17-07-2016
Stayed here for 2 nights whilst attending the Goodwood FOS in 2016. Nice little place, rooms very small but great for the price. Definitely an easy choice if moving through but wouldn't want to stay for too long as everything is tiny!
from UK
Submitted on 17-07-2016
I booked afternoon tea for a friend and I and despite turning up a bit early they seated us with no problem as the restaurant was fairly quiet at the time. We were provided with a pot of tea each from a selection which arrived very quickly and were refilled at no extra cost when we asked for a refresh. The food itself was lovely; my nut allergy was well catered for and the waitress serving us made sure each time she brought something over that I knew it was nut free. I forgot to tell them when ... Read more
from
Submitted on 18-07-2016
Often and will always pick the Mandolay to stay for business, rooms nice and clean. Beds very comfortable. Can only speak for breakfasts and these are freshly made to order. Always a pleasure to stay here!
from Guildford, United Kingdom
Submitted on 21-07-2016
The staff is not friendly at all. We got a last minute deal and the room we were given was in the basement with no window. The room itself is lovely and daily cleaned but there were loads of noises from the upper floor, day and night. The location is perfect anyway.
from Eastbourne, United Kingdom
Submitted on 23-07-2016
My staying at the Mandolay was quite random as I only needed a hotel near the office while working late. The room was around £60 for a single which was reasonable as the hotel itself looks classic and is placed nicely on the outskirts of the town centre near London Road station. My only negative is that the room was bit boxy but then again it was a single and for the money I didn't feel cramped.
from Aldershot, United Kingdom
Submitted on 24-07-2016
Being a 'boutique' hotel I had high expectations, now maybe if you had the money for a suite things might be different but our classic room was in the basement so was very dark but also was very damp, you could smell the damp when you walked in and could feel it on the carpet and bed covers. Me and my husband are the type of people that would just rather put up with stuff then complain but as my husband was already suffering from a chesty cough we thought the damp might effect this. When we comp... Read more
from Chesterfield, United Kingdom
Submitted on 24-07-2016
Lovely hotel, few niggles though so I will start with them. Showing signs of wear and tear in the room we stayed in which was a junior suite. The wallpaper was ripped next to the bedside lamp, TV stand was dusty and the carpet didn't feel very nice under barefoot. The room we stayed in (84) was in the eaves of the building so it was unbearably warm!! The fan unit didn't really do anything as it is located behind the TV on the wall at the other end of the bedroom, no where near the bed. Trying to... Read more
from
Submitted on 29-07-2016
Double room could just about fit the bed in it! No room to swing a cat! No air con and the small desk fan supplied just circulated the warm air! Not worth the money at all!! The staff are very rude, inconsiderate! I would never stay here and I would never recommend it.
from North Wales, United Kingdom
Submitted on 02-08-2016
This is a well located hotel. Room spotlessly clean. I had a room overlooking the garden at the back of hotel. No traffic noise. There is some room noise from neighbouring guests. Wifi connection great. One noticeable difference from last visit - the staff at breakfast were a major improvement- attentive but not overpowering. They were restocking & constantly clearing/cleaning tables - much better than last visit. I can't wait to stay again. Thanks
from Wareham
Submitted on 08-08-2016
I stayed here whilst working in Guildford for a couple of days. On arrival I found that all the hotel car parks were full but was advised that I could park in the G Live car park which is in the road opposite the hotel. If you park in here after 6 pm on a Saturday night it costs a pound to park until 11 am on Sunday morning, although it is not possible to see the car park from the hotel you can see the theatre complex that it serves. The hotel is also close to quite a selection of eateries. I ch... Read more
from London, United Kingdom
Submitted on 10-08-2016
A very pretty hotel in the heart of Guildford, I was there for business so was approaching the stay with an expectation which glady was proved wrong. The parking could be an issue but I paid the extra to utilise the limited parking to the rear of the hotel. The reception staff (does that sound rude, I certainly do not mean it to be so) were lovely, engaging and helpful - got my key to the room - clean, stylish and very comfortable, no complaints at all. The restaurant food was amazing - I had ... Read more
from
Submitted on 13-08-2016
Room was tiny, and hot and £120. No air con meant it was uncomfortable to sleep. Parking was chargeable, which is ridiculous. Reception took payment, but never asked how the stay was, or a 'thank you for staying with us'. Location was good for town, but will go back to the premier inn, in the future.
from Grays Thurrock, United Kingdom
Submitted on 14-08-2016
Lovely stay at the mandolay, only gripe would be car parking, no such thing there's about 15 spaces or pay £10, £10 MUST BE PREBOOKED can't just arrive. Spent a lovely afternoon in the bar, great service, room was large and beds comfortable. friendly staff, breakfast was average, nothing fantastic.
from
Submitted on 15-08-2016
Absolutely lovely stay. The room was set in a separate part of the hotel and was lovely. Immaculately clean - a credit to the housekeeping team. Friendly helpful reception staff. 2 minutes walk from the town. We managed to park outside but I can see it is a bit hit and miss but there is a car park opposite so no big deal. The hotel also make you aware of this prior to booking so as I said no big deal. We would recommend this hotel to anybody
from Hampshire
Submitted on 05-09-2016
I stayed here for one night along with my daughter to spend an evening with my son for his birthday. The room was bright light and exceptionally clean. Breakfast was delicious . Perfect location for shops and restaurants in Guildford .
from
Submitted on 05-09-2016
We planned our daughters wedding for 28th August 2016. From the start we received a professional service from all of the staff working at The Mandolay. Myself and my two daughters checked in the day before the wedding and were greeted by all the staff. They could not do enough for us, they brought fresh chilled water up to the room, a bar stool for as assisting with the make up for the wedding and lots of other things. On the actual day it was a VERY professional team working VERY hard and bendi... Read more
from Brighton, UK
Submitted on 05-09-2016
I've known this hotel for many years. It's definitely one of the better hotels in Guildford. Not cheap but worth it and not too expensive. Breakfast is overpriced though - £17 for a cooked breakfast. Staff excellent, attentive and helpful. Last stayed there for my daughter's wedding and seems to be incredibly popular for weddings as there were at least 2 other wedding parties there the same weekend. Easy access to the center of Guildford for a night out.
from London, United Kingdom
Submitted on 06-09-2016
We booked 8 rooms over 2 night for our wedding night and our guests. We were very disappointment with the service that the hotel provided. The staff were rude and abrupt throughout our stay. My husband made numerous phone calls prior to our arrival to the hotel to book a breakfast table which was very difficult. Only on the day of the breakfast they confirmed that we had a table. When we finally sat down for breakfast they got some of the orders wrong and had to make again. My husband and I bo... Read more
from
Submitted on 08-09-2016
We enjoyed our stay at the Mandolay. I have stayed there twice. The only concern I had with the hotel was the noise level. The corridors are wooden underfoot and thus make a lot of noise when walked on. Having said that I enjoyed the breakfasts and the hospitality was good. The rooms were clean and had everything you need for a comfortable stay.
from Bracknell, England, United Kingdom
Submitted on 08-09-2016
I love it here so much we are back hear for our first year wedding anniversary staff all helpful nothing to much for them. Food is lovely and easy location so u can go out and about in the town. Can't fault it just hope all is good when we come back to stay next month( Sarah poppa)
from New Forest
Submitted on 11-09-2016
We used the hotel as a base for an event we were attending nearby and had a three-night stay. The hotel is easy to find and in a great location for both exploring the town and visiting the area. Our room was booked direct with the hotel following research and difficulty getting accommodation via websites. Booking was very easy with confirmation by email. The confirmation email did state very limited parking, so we‚??d researched alternatives and there‚??s a large public car park almost opposite... Read more
from
Submitted on 16-09-2016
I stayed at the Mandolay for one night in August, whilst away on business. It was very disappointing to find that there was no air conditioning in the small room and a window that opened only slightly. The hotel had provided an old fashioned fan that was so loud I wasn't able to listen to the tv or phone at the same time as it being on. I ordered room service and received a very dry and overpriced meal that took more than 40 minutes to arrive. The room was clean and the bed was comfortable but, ... Read more
from london,england
Submitted on 18-09-2016
Stayed at this hotel for one nite in one of the hotels executive rooms which is in the basement.the room had damp it was cold heating did not work in the morning I took a shower and the water never drained away so the bathroom was full of water.i used the sink same thing water would not drain away remember this is a executive room I would prefer to sleep in my car than stay here again
from London, United Kingdom
Submitted on 19-09-2016
We stayed at the mandolay hotel on saturday night. Overall the hotel was good, but we still had a lot of issues. I would probably give the hotel 3.5 stars if i could. We booked the hotel as it was a similar price to the travel lodge we stayed at last time (£80-90 region) so thought we would try somewhere else. I would say that the property is very nice and that the location is very central. however we have a few comments that the hotel can improve on - on check in the receptionist seemed very... Read more
from
Submitted on 19-09-2016
Can't go into detail as the management have already contacted me to say they can't do anything about the service I received. Spookily don't seem to be able to find the last full review on TA, so thought i'd see if this one appears!. The room was noisy, so I was offered alternative. I took the option, went out for the day and found housekeeping had moved all my stuff by the time I returned (And left half of it in the drawer cabinet in the previous room!). The second room had a wardrobe for midget... Read more
from
Submitted on 20-09-2016
My sister held her wedding at this venue at the beginning of September. The staff at the Mandolay are outstanding. They are very attentive and can't do enough for you to make your special day faultless. We had a pre wedding dinner the night before with a few of our guests and it was a lovely start to the wedding celebrations. I'm not an easy person to please but I would recommend this hotel to anyone and everyone either for weddings or any other event you are organising.
from Manchester, United Kingdom
Submitted on 20-09-2016
This is hands down a superb hotel in terms of price and quality. The breakfast is TO DIE FOR. I feel like the pigs which have made the sausages have been reared by god himself. The only thing which let me down is when I had to check out. I will definitely be returning with my 17 cousins once again. x
from
Submitted on 20-09-2016
Checked in on my own with 2 small children (1 and 4) Service was poor no offer to help and when I asked how I could access with a pushchair was told I couldn't have a disabled parking space and said no how do I get in to the hotel and was told I could come up the stairs or follow the signs as if I should have known that! was nice enough hotel standard room definitely NOT executive - no parking and no discount at nearby parking. They made me and a few other wedding guests feel that we hadn't pai... Read more
from surrey
Submitted on 24-09-2016
My husband and myself booked an overnight stay as part of a wedding party. When we arrived we were told the room was on the 2nd floor with no lift. My husband has walking difficulty,the young lady tried to get us a ground floor room but none were available,I decided to take the room hoping that some of the wedding party were able to help with the stairs. When the time came to go to the room,we were met on the stairs by KIERAN ,he soon realised there was no way my husband could manage the stairs,... Read more
from Kaunas, Lithuania
Submitted on 01-10-2016
I stayed in the single small room. There are two things which need to be improved: no wardrobe in the room and no soundproof (you can hear everything from corridor or the next room). Everything else was OK.
from Guildford, United Kingdom
Submitted on 07-10-2016
I‚??m writing this review to highlight the poor service and conflicting information given to me from this hotel. I was planning to have my wedding reception here in 2018, i met several times with the staff and was also sent a contract for the date i requested to be married. On 05/10/2016 i had arranged to meet the manager again to pay my deposit, 20 mins before our meeting i had a telephone call from the manager telling me they were unable to accommodate my wedding. The reason given was due to a... Read more
from
Submitted on 09-10-2016
3 friends, 1 room, lovely shower and a kettle. What more did we need? Glasses for our g&t we bought with us? They had them in the room! Someone had 'accidentally' charged our room with a pint of beer and a whiskey we didn't order, but the lovely reception staff didn't quibble the case with us, which was great. Thanks for a lovely stay, we'll be back!
from London, United Kingdom
Submitted on 12-10-2016
I stayed here with my fiancé as we were out for the night in Guildford. The hotel looks impressive from the exterior and is nicely decorated throughout. We arrived late on a Saturday evening so weren't able to park in the hotel car park, but parked in a car park opposite which was fine. The hotel room was clean, had lovely Molton brown toiletries in the bathroom and tea and coffee facilities, including a nespresso machine in the room. Perhaps most importantly the bed was comfortable and the s... Read more
from Dersingham, United Kingdom
Submitted on 26-10-2016
Due to my work I do stay in hotels two to three times a week, usually premier or holiday inn, so when the girl in the office said she had booked me in a different one I was quite relieved. On the first night the room I had, number17, the facilities were comfortable, pleasant and has been redone recently, to give the bistro feel complete with Molton Brown wash, but being a room at the front of the hotel, was single glazed and the traffic noise was quite loud, it's near traffic lights and a yell... Read more
from Switzerland
Submitted on 30-10-2016
First thing to notice was the fast check-in procedure - having booked over the Internet, no data except an ID was necessary to be submitted at the reception. The hotel is situated near the city center, just about 10' walk to the beautiful old city center and the pedestrian zone. We had a quiet room at the backside of the hotel towards a garden. Staff was friendly, good beer and food in the bar. The breakfast buffet was not too rich, i.e. rather small, but absolutely sufficient. A very nice place... Read more
from
Submitted on 01-11-2016
Brilliant hotel, greeted with a friendly smile, was able to check in early 2 hours early! our rooms got upgraded for free :) beds comfy, full size bath over all fantastic stay. Would definitely stay again
from
Submitted on 01-11-2016
The Mandolay describes itself as boutique, is that a euphemism for small? Bathroom tiny, no storage, wardrobe/cupboard contained iron, heater, fan, ironing board & trouser press so no room there. Where do you put a case? In my case only hand luggage. Insufficient parking, so book in advance. Noise in my room from the road outside, and 2 floors up from chatter outside. Noise from adjacent rooms & corridor led to a poor nights sleep. No sign of a lift. Friendly staff. 4* ? Disappointing
from
Submitted on 03-11-2016
This property feels like an overpriced B+B not a 4 star hotel and/or a boutique hotel. I requested a quiet room when booking. I was given room No 16 which is at the front of the hotel. A combination of noise generated by the occupants in the room beside me and the room above me, noise from the road and what sounded like a generator (this continued throughout the night) resulted in a very poor nights sleep. I booked a double room. Room 16 is small and would not have worked with 2 adults. The lay... Read more
from San Salvador, El Salvador
Submitted on 15-11-2016
This hotel is niece, the rooms was very clean and cozy, with the basic thing for sleep, shower and dry the hair. It Was very quit. Outside have a nice garden with chairs for the view the street. The staff is good, a little forgotten. The only problem for me wasn't elevator or who carried the suitcases.
from Leicester, United Kingdom
Submitted on 18-11-2016
Admittedly I booked a 'single' room however what I entered was nothing short of a cupboard with a bed in it. Standing at the sink meant I couldn't even shut the bathroom door. The worst of it was the lack of a wardrobe. Whilst the staff were helpful I was informed that all he single rooms were the same. The wardrobe (if you can call it that) is a 4ft box with a door, no clothes rail (that I could see), no hangers and filled with a gritty ironing board & iron (see photos). For a AA 4 star rate... Read more
from Liverpool, United Kingdom
Submitted on 19-11-2016
Not bad for the price, nice boutique styling and quiet room although it was a little bit small. Nice touch with the Molton brown toiletries. The check in was quick and easy, and the hotel is in a good location. Would stay again
from London, United Kingdom
Submitted on 21-11-2016
Stayed here recently. Really impressed. The customer service throughout the hotel was excellent. The food in the restaurant was fabulous really recommend it. From the service to the chefs outstanding presentation and cooking. Totally recommend a stunning hotel.
from
Submitted on 27-11-2016
Just stayed...appalling Dinner was warm....kept getting excuses very busy. ..2 functions. Also resturant. Under staffed? Breakfast...OK but included filter coffee about £2.oo for coffee ....but if I wanted capacino it would be an extra £4.00 That makes a capacino £6.00 ..what a rip off.. Not recommended. ...
from
Submitted on 27-11-2016
Booked this room for one night as we were visiting friends for the weekend. This hotel is very clean and quaint. Rooms are small however this was perfect for what we required. Tea and coffee was available and the rate we paid for a Saturday night was more than reasonable. Breakfast was available for an extra price, which we did not have but the restaurant did smell great. Only downside is that the rooms are close quarters and noise does travel. May not recommend for the light sleepers! Experienc... Read more
from
Submitted on 27-11-2016
We had room 50 in the coach house...from check in to check out everything was fabulous...would highly recommend this hotel. Make sure you pre book a car space though as parking at the front of the hotel is limited to first come first serve. We didn't pre book but parked just along the road in the station car park. There's free bottles of water and coffee in the reception area. Check out time is 11.
from
Submitted on 03-12-2016
I stayed at the Mandolay as I needed a base for a leisure visit to Surrey. I chose the hotel as it is one of very few 'boutique' hotels in the area. The staff are welcoming and friendly. The hotel is warm and cozy (-3 degrees outside). The breakfast presentation and choice is very good...better than some respected international chains. One comment: cooked buffet breakfast plates need to be warmed. This would maintain food warmed for a longer period. Thanks Mandolay for the surprise upgrad... Read more
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