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Guildford Harbour Hotel

London, England, United Kingdom (LHR)

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Based on 1636 reviews
Radisson Blu Edwardian Guildford Hotel is located close to Abbot`s Hospital, Loseley House, and Guildford House Gallery. Additional points of interes
Room & Rates
Superior Room

Superior Room

1 queen bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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One Bedroom Suite

One Bedroom Suite

1 king bed
516 sq feet (48 sq meters)

Layout - Separate living room
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Business Class Room

Business Class Room

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

One Bedroom Suite

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room

1 bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room

1 bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite

1 bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Business Room

1 bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

1 queen bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room

Standard Room

1 queen bed or 1 twin bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Twin Room

2 single beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Double Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Twin Room

Standard Twin Room

2 single beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Double Room

1 queen bed or 2 single beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Business Class Room, 1 King bed

Business Class Room, 1 King bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
One Bedroom Suite

One Bedroom Suite

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Guildford Harbour Hotel
3 Alexandra Terrace, High Street, Guildford, United Kingdom GU1 3DA

Rooms
Make yourself at home in one of the 183 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and wedding services.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 17.75 per person (approximately)
  • Self parking fee: GBP 12.00 per night
  • Rollaway beds are available for an additional fee
  • Facilities fee: GBP 10.00 per person, per day and includes use of:

  • - Sauna
    - Spa
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Express Check-Out
  • Indoor Pool
  • Library / Video Library
  • Multilingual Staff
  • Sauna
  • Spa Services (+)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1636 reviews
from
Submitted on 21-05-2016
I had a 30 minute back massage yesterday morning whilst visiting the spa with a hen party and have had crippling neck/ upper back pain since. Initially, the masseuse started without any oil and was working on dry skin - which was painful in any case and then continued to focus solely on my upper back. I'd highlighted on my consultation form that I needed focus on my lower back. The massage in general didn't feel as up to scratch as I've had at other spas and I'm wondering whether I had a traine... Read more
from Leeds, United Kingdom
Submitted on 22-05-2016
The hotel is very modern and clean, the rooms were nice, especially the bathroom. In terms of food, I had a room service seafood pizza one evening from a menu containing a healthy number and variety of dishes. The pizza was very tasty and good value. The breakfast buffet in the morning was also very good- I requested a fried egg to be cooked with my full English; they brought me two very quickly. The only potential area for improvement would be the service: all the staff I encountered were p... Read more
from
Submitted on 22-05-2016
I must say that Guilford is a great looking town, although my night has been marred by a barman that charged me £8.90 for one of the world's worst Irish Coffee. When I mentioned this to reception, they had no answer to this and said its the price they charge! I am appalled that one they can charge this amount in the first place and two, if you are going to charge it, make sure it's worth the money!!
from essex
Submitted on 23-05-2016
Hotel is very modern - stayed in a room on 2nd floor which was ideal. Bed very comfortable and room was clean and tidy. Service was excellent and staff very polite and helpful. Parked in hotel car park - charge is £12 per night but we were aware of this before we booked. Not a lot of choice in respect of evening meal but put this down to the fact that the hotel has only recently been taken over and the restaurant and bar are being extended/refurbished. However, there was plenty to choos... Read more
from Ulverston, United Kingdom
Submitted on 24-05-2016
Visited on a overnight stay. Room was modern but I did feel that the cleaning could be better. Things were missed and cleanliness could have been improved within the room. Staff were polite and friendly at both check in and check out. Breakfast was tasty and used quality items. Overall would rate as a good experience. Tip don't use the hotel car park. If overnighting the rate after 6.00 pm till 8:00 am is £1.00 opposed to £12 in the adjacent car park behind the hotel.
from Greater London, United Kingdom
Submitted on 01-06-2016
Stayed here for only 1 night but found the hotel lovely . Was very modern , clean and staff friendly and welcoming. If you have a car and there are no pay and display spaces outside the hotel as they are very limited, you can park in the car park behind the hotel which the hotel has reserved 2 floors for. It costs £12 for 24 hours which I have noticed that people have complained about but im assuming the hotel has to pay overheads for,hence the price. Do make sure you check in first in order to... Read more
from Portsmouth, England, United Kingdom
Submitted on 04-06-2016
booked this hotel not realising that it was previously the radison blue so had stayed here the year before. a lot of the hotel hadn't changed, had a deluxe room which was spacious and with a good sized bathroom, a visit to the spa had doubled from five pounds to ten so we didn't bother having a swim.good point check in is three o'clock we arrived at twelve and our room was ready, check in staff very friendly and efficient.we had a dinner allowance with the booking at the surf and turf restaurant... Read more
from London, United Kingdom
Submitted on 04-06-2016
To celebrate my Nans 95th Birthday we booked an afternoon tea for 4 on a Thursday afternoon. We got there 30 minutes early but they still sat us down and brought our tea to us. At this point they were still updating the restaurant and they had a few workman around sorting out cables but they were no bother. The service was attentive and we got our tea very quickly. The sandwiches were lovely and cakes and scones very nice. We got a second plate of sandwiches. We didn't feel rushed at all. We nor... Read more
from London, United Kingdom
Submitted on 05-06-2016
My friend and I attended for a Spa Day. We arrived and asked reception for the car park access, we were told 'no one has checked out, so there are not Any spaces, but, there is parking else where in nearby carparks'. We entered the spa, staff were friendly and showed us round. We went into where what they describe as a swimming pool was. About an hour after we arrived staff member came in and advised us work men need to Carry out repairs, this went on for two and half hours! We didn't feel we ... Read more
from
Submitted on 06-06-2016
We booked through secret escapes for one night and got a brilliant deal. We stayed in a business class room which was very spacious, clean and well presented. The staff were very friendly and helpful. We had dinner in the restaurant which was very nice, the fillet steak was perfect and the staff were very attentive. We also had a couple of drinks in the bar which had a nice atmosphere and was open late. There was a nice variety of food at breakfast also. The hotel is in a lovely setting and the ... Read more
from
Submitted on 27-06-2016
This place is under construction at the moment, something that wasn't mentioned to us when we booked. It appeared that works only going ahead in the day. Room was pleasant, well appointed and clean (ish, kept finding hair grips on the floor - not ideal with a toddler). Check in was quick and the lady told us to park round the back as parking was half the price of the hotel parking. I was keen to use the spa but there was no mention of the spa - I assumed this was probably what was under constru... Read more
from London, England, United Kingdom
Submitted on 27-06-2016
This hotel is still under construction but you would know as you can't hear any noise and it's very dust free. This hotel is so luxurious that I felt I was in Dubai. The staff are very helpful and which seems genuine. There is a outside club/bar that my rooms was above and I didn't hear a thing. So my few little problems with the room were. There is a hair dryer in the warbrobe which is close to a mirror which as seems fine. Although if you are like me and need to use hair straighteners. The pl... Read more
from Princeton, New Jersey
Submitted on 27-06-2016
We are incredibly busy people so rarely would have had the time to complete a review like this, however, we felt it was in order for the new Harbour Hotel in Guildford. I have just enjoyed two days in your hotel. I have to say the the service was absolutely stunning, comparing favorably with top hotels like the Ritz. No task was too much for your staff - they were superb. Also, all of your staff are characters and have "personalities" - it makes a difference. What a significant change in ... Read more
from Horsham, United Kingdom
Submitted on 29-06-2016
I treated my friend to an afternoon at the spa and we had a relaxing and enjoyable experience and we will definitely be returning. The staff were all very friendly, the atmosphere was relaxing and the facilities were very clean. We finished our afternoon with afternoon tea in the hotels restaurant which was absolutely delicious and top of the range. We both thoroughly enjoyed our visit and will be returning soon.
from
Submitted on 01-07-2016
We have stayed here before when it was the Radisson but it was the first time since the hotel had changed its name and we were not impressed. Checking in was a long wait with only one person at reception, and worse of all the fire alarm went off at 4am. It was the most god awful loud noise that went off for at least 10 minutes. Anyway that spoiled the night and we couldn't get back to sleep after that. In the morning we when we checked out there wasn't even an apology or any explanation for what... Read more
from
Submitted on 01-07-2016
I recently visited the Harbour Hotel Spa and Surf and Turf restaurant for my birthday and was very impressed, although they were still doing some construction work in the Spa and the restaurant, we couldn't hear any once we were inside. We purchased the 'Spa hideaway for two' as it was a good price for what was offered. We were both very happy with our masseuses, I had Sophie who was very attentive and made sure I was happy throughout! She also wished me a Happy Birthday (when I hadn't mentione... Read more
from Dublin, Ireland
Submitted on 01-07-2016
Arrived Friday night staying in 309. No reception as hotel is a complete building site with no warning. Where do I start: Teenagers texting and on their phones running the bar. Service 0/10 Informed we could order food by reception told by the bar no food. No beer on tap. It was all "out" Didn't take European maestro card Bit of a sham of a hotel and as a frequent traveller it's evident that this establishment is going one way. Good luck to them. Won't be back. Stephen
from
Submitted on 02-07-2016
Rebuilding the hotel and still asking for the full price while the WIFI and TV where not working is really bad. Also the fire alarm went of at 4 in the morning because of the restructuring that was going on. Not even an appologie
from Guildford, United Kingdom
Submitted on 07-07-2016
Me and a friend visited this spa at what was the Radisson Hotel / but is now the Harbour Hotel on Friday 3rd June 2016. We had booked x2 massages, and was some what shocked that they now charge you an extra £15 per person to use these facilities that in the past use to be part of the package. I would not have minded paying a bit extra but after our time they will not be going back. When we went into the steam room some of the tiles where missing and was sharp to the touch. we brought this to... Read more
from London, United Kingdom
Submitted on 09-07-2016
I booked this hotel as a package for my partners birthday. The package came with breakfast, dinner and prosecco in the room. I called in advance to explain it was for a birthday and asked for something nice/ special to go in our room or at dinner. When we arrived, parking was atrocious. You have to pay £12 to park there when there's a car park across the road for £2 - makes no sense to me. We arrived later than expected so when we got into our room I expected everything to be as planned due ... Read more
from
Submitted on 10-07-2016
My wife and had visited Guilford for a couple of nights, just to see the town and take advantage of a short Spa break. We stay at lots of hotels some more expensive and so not so expensive. When arrived we discovered that parking outside the hotel was an issue as several builders vehicles took permanent residence in the parking area. We parked the car in a car park at the back of the hotel and carried bags through what can be best described as a building site, seats piled against a wall and fixt... Read more
from Colombo, Sri Lanka
Submitted on 16-07-2016
We stayed here for 3 nights for my sons graduation . Rooms were very clean but small . Breakfast buffet was standard . Very convenient. Walking distance to the town center .many restaurants and shopping. Super seafood restaurant in the hotel and a bar . Will definitely come back again .
from Coventry, United Kingdom
Submitted on 17-07-2016
We weren't informed that the hotel is clearly having a massive revamp which was a bit inconvenient at times, having had to stop the floor tiler to get to the toilet and whilst having a quiet drink before dinner had to watch a load of students washing and polishing loads of glasses. The view from our room was obscured by frosted glass, a small sign explained this was a local council requirement but more importantly you couldn't open it. The air con which we had to have on all night only coole... Read more
from London, United Kingdom
Submitted on 20-07-2016
Fantastic hotel, rooms are modern contemporary with lush bathrooms for total relaxation. overall very clean very comfortable and very affordable as we booked online. Breakfast was included and was excellent with a good variety of choice in hot & cold foods with continental choices also. Only downfall to this was you had to go out from the hotel into the restaurant next door for your breakfast. I think this may have been because of small refurbishing works. One more gripe was the car park which ... Read more
from London, United Kingdom
Submitted on 20-07-2016
This hotel is the most modern hotel in Guildford in terms of amenities, in room facilities and hotel facilities. Very nice clean modern rooms. Nice big beds. Great bathroom. Great location, right in the town center.Very good free wi-fi. There is a mini-bar fridge in the room but you need to call the Duty Manager to have it switched it on. The gym facility is very good. Because the gym is slightly on the small size it can quickly get busy if too many people are using it. The hotel restaurant is ... Read more
from Chicago, Illinois
Submitted on 21-07-2016
Stayed here for a friend's wedding and had a totally fine, comfortable time. The rooms are small but nice; bathrooms are very high end. The breakfast was also pretty good! The place was under MAJOR construction when we were there. The gym was in the spa and was complimentary, but guests have to pay for access to the spa and pool (which is TINY!)
from
Submitted on 22-07-2016
As I have stayed at this hotel many times before when part of the Raddison group I never thought to check trip advisor so missed previous reviews that it was having a revamp. There was no indication/warning of this when booking. Check in - room card presented in scrappy hand torn of piece of paper while loudly informing me of my room number despite there being a number of people at the check in area, when you are a lone female most hotels normally just show you the room number. Room - previou... Read more
from Annan, United Kingdom
Submitted on 22-07-2016
Great hotel in the heart of Guildford with a good gym and spa all you need for a short break and some good eating to hand lively bar shops are only a few yards away parking on site bit steep but it's Guildford
from Minster on Sea, United Kingdom
Submitted on 26-07-2016
We attended a wedding at the Guildford Harbour Hotel last week and have to say we were quite impressed. We hit a snag with parking as we parked in the hotel car park beneath it but didn't have enough change so rang the number on the parking machine thinking it would be easy to pay by card but after several attempts of phoning , when we did get through was informed that we could only park for a certain amount of hours. If the hotel is going to hold weddings then this is an issue that will have t... Read more
from Isle of Wight, United Kingdom
Submitted on 27-07-2016
Still a bit of a building site but rooms are well designed and appointed and beds super comfy. (Not too sure about the receptionist who yawns very loudly though) ... Air conditioning works well and is quiet. Bathroom very spacious. Definitely recommend this hotel.
from
Submitted on 30-07-2016
Had a manicure whilst the builder was drilling in the room next door. Then a swim whilst the builders were in the same room with just a polythene sheet between us! No one had told us the hotel was being renovated upon booking. Service so slow in for afternoon tea we were booked for 1pm and ate at 2pm! Awful, won't be returning.
from Scotland, United Kingdom
Submitted on 02-08-2016
Hotel room nice albeit very warm (even with air conditioning). Position of Iron and board - very awkward. Breakfast - cold and inedible, with staff forgetting to return with tea/coffee etc. Various items missing from breakfast table. Bar staff very slow and not customer receptive! Service Charge automatically applied to every drinks round purchased - when requested this be removed from bill, staff not very nice. Check out - staff not customer friendly. Will never revisit.
from Munich, Germany
Submitted on 02-08-2016
After recent trips to two hotels in Milan, I had forgotten how it can be easy to deliver a decent standard hotel with good service. Room on the first floor was not huge, but with a very comfy bed and a well appointed bathroom. Took me a while to realize air-con had to be set each time came in the room, but otherwise all in order. Actually thought the breakfast was really nice with proper English breakfast ingredients like Cumberland sausages and beans (!) and service with a smile by the lady in... Read more
from
Submitted on 04-08-2016
A friend and I went for a spa day today but on arrival found they had no booking for us (later discovered it had been booked at another branch of the hotel chain). However, before we even had time to feel disappointment they offered today as complimentary (use of spa, mud treatment and lunch) AND rebooked our original itinerary, again completely complimentary!! Although there is still ongoing building work it is clear to see it will soon be an amazing place. All staff were polite and courteous. ... Read more
from London, United Kingdom
Submitted on 06-08-2016
Stayed for 1 night over a weekend, check in was easy bit confusing with the parking arrangements as the carpark was full so we were given a ticket to put in the car but was worried if we parked in the correct area. We were given a free upgrade to a King Deluxe I think? Room was lovely, good size with lovely decor. I walked around to my side of the bed when something caught and really hurt my foot, when I investigated I found a broken off piece of a cd case had cut my foot and was sticking ou... Read more
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Submitted on 08-08-2016
This was our second time at the hotel, however when we last visited it was called the Radisson Blu. The whole entrance has changed into a modern bar which looked really nice. The man who was serving the cocktails was really funny and kept us entertained. I went to check in at 3pm and we was told that are room was left in such a state from the people that were previously in there, this was not good information to be told! We finally checked in at 4pm and had our free bottle of bubbly in our ro... Read more
from Bournemouth, United Kingdom
Submitted on 08-08-2016
Stayed at Guildford Harbour Hotel recently for a weekend. The hotel is located in the heart of Guildford, great either if you want just to do shopping and enjoy the tranquillity at Guildford Castle or if you want to explore the Surrey. The staff is really friendly, the hotel has a Spa and gym. I would really recommend to book a breakfast included rate since the buffet offer a wide selection of hot and cold food options. Highly recommended!!!
from London, United Kingdom
Submitted on 09-08-2016
Having arrived just after 3 on Friday afternoon I was told the car park was full due to a conference taking place at the hotel and we would have to pay for parking which is unacceptable - when I return to the reception to express my feelings I was greeted by another worker the gentleman who was able to offer us a temp parking permit to stay in the car park. The first lady who initially was on the desk was useless and had zero customer service skills and was not a problem solver, she was very dis... Read more
from Burnley
Submitted on 09-08-2016
We stayed at the Harbour Hotel for a recepfew days for our Grandsons Wedding in Guildford. The young lady at the reception desk was very nice and helpfull and our rooms were ready for us. Although our room was very nice it was short of a mirror in the room as the only one was very awkward when getting ready and we didn`t have a fridge in the room which the rest of our party had. The breakfast was very very good with a good variety of food the only thing that spoilt it you had to order the fried ... Read more
from
Submitted on 10-08-2016
We stayed 21 - 25 July, paying that little bit extra expecting a luxury stay as promised by the glossy website and lists of facilities. Unfortunately our first night was disrupted by very loud building works between 11pm - 1am, which the next morning Reception told us was because workmen couldn't get into the spa during the day! No apology forthcoming. One of us has low mobility and we requested a non-slip mat for the shower - none appeared (despite being told when booking that we would be in a... Read more
from London, United Kingdom
Submitted on 12-08-2016
I stayed there for one week business trip. The room was small but with a great king size bed and all you would expect. The bath room is very modern, clean and well equipped. Outstanding is the friendliness of the staff at the breakfast service. Quality of breakfast food is goodl, they have fresh fruits and whole grain bread. Yes, makes it easier for a German traveller :-))) I would definitely come back when my travels take me close to Guildford. Thank you and bye bye
from Leeds, United Kingdom
Submitted on 13-08-2016
I stayed here one night on business. Check in was easy and they let me know it was much cheaper to park in the public car park. The reception area is very modern and funky. The rooms are quite small, may be a struggle if there were two of you, but as it was just me, it was fine. Great shower in the bathroom, good free wifi. Breakfast was a huge buffet choice, with cold meats, fish, cheeses, egg station, fresh bread, good selection of fruit. I also set in the restaurant in the evening and for a h... Read more
from York, United Kingdom
Submitted on 14-08-2016
My wife and I stayed in this hotel. We paid that little bit extra for one of the superior rooms and we were not disappointed. The room was huge, with an enormous bed and a fantastic bathroom - with shower and bath separate! The room comes with complimentary bottled water which is nice. We had a good nights sleep however the blinds didn't catch all of the light so we were woken quite early by the sun. This wasn't a massive problem though as we needed to be up early. We had a problem with our r... Read more
from worthing
Submitted on 16-08-2016
We are all familiar with Guildford and picked the hotel for a central spa and shopping and catch up trip. Excellent parking £12 a night and all the next day, difficult to find. Reception desk hidden around the corner when you walk into the mail hotel, very impressive car and reception area. Lovely room clean, modern, difficult with key cards there is a knack to using the. Service is just okay in car, breakfast and throughout the day. Food is very good and nothing too expensive. Spa is being re... Read more
from London, United Kingdom
Submitted on 05-09-2016
We stayed at this hotel for two nights. The décor is chic and fun. Staff were friendly and willing. Room was comfortable, good bed, firm pillows (an added bonus as usually you get floppy pillows in hotels), spotlessly clean and well fitted bathroom. Small details need to be improved: soap dispensers over bath did not work, annoying when you are already in the bath, understaffed at breakfast to the point some gave up on waiting for their tea and helped themselves to coffee instead. The breakfast... Read more
from
Submitted on 05-09-2016
I went here with a group of work colleagues for a baby shower after a recommendation from a friend so I was expecting a good thing but it was so disappointing. Firstly upon booking we were told we would be getting a special offer on the tea so it would only cost us £15.95 but this was the actual price so we weren't getting an offer at all. When we ordered the tea the drink option was the same as what you would order in a high street coffee shop with only a breakfast tea and fruit tea option as ... Read more
from Nottingham, United Kingdom
Submitted on 05-09-2016
Absolutely disgusting treatment by a woman who we think was the deputy hotel manager. After having had an incredibly slow, poor quality breakfast on our wedding day, we were promised a discount to compensate for this by the manager at breakfast. When my new husband and I tried to check in to our room on our wedding night (I was clearly in a wedding dress) we were ignored by reception staff for half an hour whilst they served other guests as they though we were 'just chatting'. My explanation tha... Read more
from
Submitted on 07-09-2016
We stayed for two nights for my son's wedding. The breakfast service on the first day was terrible. Tables hadn't been cleared of finished breakfasts and when they were cleared on our request, staff didn't restock with crockery and cutlery. We offered to do this ourselves to help them out! We then set our own tables with crockery and cutlery from other tables. I then asked four times before I was eventually served a cup of tea. The breakfast itself was good but at least three members of our part... Read more
from Coventry, England, United Kingdom
Submitted on 07-09-2016
Came away for a weekend break with my wife and had a relaxing time. The spa, though small, was relaxing and well worth the small additional charge for weekend use, as long as you're not expecting a full sized swimming pool! Service was good, and the staff were friendly and helpful throughout. The room was comfortable if a little small, and the food was good. Location, in the centre of Guildford, was also good, although parking in the hotel car park was interesting given how full it was...
from
Submitted on 08-09-2016
Dont know where to start....arrived on the Friday afternoon for a family wedding, decided to stay here as most of the wedding party were staying here. Checking in was an ordeal as they wanted cash upfront or a credit card. I was using my debit card and they had to take full payment if I wanted to use a debit card. As we had arrived on an international flight, they wouldn't allow for us to even take a trip to organise sterling. Proceeded to the rooms which they had placed a fold out bed in for m... Read more
from London
Submitted on 08-09-2016
We booked the hotel when it was still a Raddison. Ownership changed but all bookings were carried over. I wish they hadn't! Whilst rooms were basic and clean, breakfast was a disaster (imagine an entire restaurant squeezing into your 'box' room at home trying to find something to eat). Restaurant service was at best average and the food mediocre. Charging for parking not used (and not refunded) seemed routine as was the flippant way any concerns were addressed by the front of house. Perhaps the... Read more
from
Submitted on 11-09-2016
I went here to the spa after recieving vouchers as a present for 3 treatments and afternoon tea. Staff were lovely. Decor very nice. Massage was amazing. Reasonable price. Facial was good but not sure it alogns with the price Manicure was nothing special and the nail varnish chipped the next day, i would certainly never pay to have a manicure here. I am glad I was not paying for the afternoon tea as it was fairly dissapointing. The cakes were like the cakes you get from a cheap buffet...... Read more
from Guildford, United Kingdom
Submitted on 11-09-2016
What a fantastic stay we had at The Blue Harbour - Guildford. Special mention goes to Sophie the Spa Manager what a lovely, bubbly, sweet girl, she looked after us for the entire afternoon and made us feel really special. Our treatments were fantastic my therapist did Sports massage on me just the way i like it getting all my knots out. My girlfriend had a 2 hour treatment and came out so relaxed it was so needed. Investment going into the Spa which i saw on the posters cant wait for the outdoo... Read more
from
Submitted on 13-09-2016
Really comfortable stay. Good beds and towels. Staff attentive too. Good was above average and the parking fine. I would go here again, wasn't too full. Appreciated the free water and snacks. I'm hoping to stay here again soon, perhaps a family stay
from London, United Kingdom
Submitted on 14-09-2016
Stayed for one night as a birthday treat. Was looking forward to touch of luxury. I might as well have stayed in a Travelodge. The bed was comfortable and the service was good but the little touches were missing. The tea/coffee facilities were old. The teabags were stuck together. The uht milk carton was off. There were no biscuits. The shower gel dispenser didn't work. The towels were not soft. I had to send back my breakfast which was lukewarm. The scrambled eggs were pale and watery. The liqu... Read more
from surrey, England
Submitted on 16-09-2016
I saw an offer for a night at the Guildford a Harbour Hotel on bank holiday Monday. We decided to take advantage of it and we're not disappointed. Despite no harbour the hotel is superbly located at the top of Guildford high street with many great shops, restaurants and coffee shops. The latter weren't needed, we had afternoon tea on a very comfy terrace, took advantage of meal offer in the Jetty and finished the evening with cocktails in the bar. The food, drinks and service was of a very high ... Read more
from Honiton, United Kingdom
Submitted on 16-09-2016
We were impressed by all of the staff we encountered in this modern, well appointed hotel in the centre of Guildford. Our booking agent had made an error with dates but the receptionist, supported by a helpful manager sorted everything for us. The room was comfortable and well furnished and the bathroom so spacious with bath and separate shower. We enjoyed a good breakfast which was self service with a wide range of good quality foods to choose from. We enjoyed an unhurried start to the day. ... Read more
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Submitted on 18-09-2016
We booked this hotel as a last minute thing for this Saturday night just gone. We booked the Deluxe King room. When we pulled up we loved the hotel already just from the outside. We had trouble parking as the hotels car park was full as were the two parking areas near by. However eventually we found street parking 5 minutes walking distance. We were checked in (and out) by the same young blonde lady (I missed her name) but she was very helpful and friendly and it makes such a difference going to... Read more
from
Submitted on 21-09-2016
Stayed in the Guildford hotel for a week (11-17 Sep) 2016 for a business trip for my company. I was impressed with the staff including reception (Mr.Kevin) who was courteous and approachable. Took advantage of the complimentary break fast, which was served in the room. Christine (room service staff), who knew that I am from India and Vegetarian managed to get the right food for me until my stay. I am obliged for her hospitality. Please pass on my regards to her. Overall, its a great hotel to sta... Read more
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Submitted on 23-09-2016
Guildford does not give you much choice in good hotels. this one is priced more then the rest, but it is worth it. rooms are great, I had the once with the additional lounge room / sofa's which was great for hanging out. the bar is lovely for a final beer. there is a SPA with showers that I've been offered to use when arriving early and my rooms was not ready yet. very good service.
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