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Best Western Buchanan Arms Hotel & Spa

Glasgow, Scotland, United Kingdom (GLA)

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Based on 1054 reviews
Room & Rates
Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

2 twin beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Single Standard

1 twin bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Double Room

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Twin Room

2 single beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Double Room

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Triple Room

1 king and 1 sofa bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 2 Single Beds, Non Smoking

2 single beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 Double Bed, Non Smoking

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room, 2 Single Beds, Non Smoking

2 single beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room, 1 Double Bed, Non Smoking

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Room, Multiple Beds, Non Smoking

1 king and 2 single beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Room, Multiple Beds, Non Smoking

1 king and 1 single bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Buchanan Arms Hotel & Spa
22 Main Street Drymen, Loch Lomond, Glasgow, United Kingdom G63 0BQ

Rooms
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 5.95 and GBP 7.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Fireplace in Lobby
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Room Service
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1054 reviews
from
Submitted on 22-05-2016
Went here with my partner and his daughter for a wee night away and we had a great time. We were greated by the happiest and friendliest receptionist ever! We had a family room and it was very comfortable, clean and had a huge tv, although I found the room a bit warm we managed to turn the radiators off and have the windows open. My step daughter has a sofa bed and she said she had a great sleep as did we and asked when we were coming back. All the staff were friendly and helpful and nothing... Read more
from Reading, United Kingdom
Submitted on 22-05-2016
Room was clean and bright. Was in a nice location but was a wee bit tricky to find due to google maps having it placed in a different street. Once booked in it was easy to find way about the town with shops and restaurants near by.
from Manchester
Submitted on 22-05-2016
We recently spent a couple of nights here, with the first being coinciding with a wedding party. We were a little nervous about this but the function suite is at the front away from rooms and our room at the back of the hotel was very quiet. Many good points: Welcome by staff was warm and friendly. Excellent location in a quiet village with a great viewing point a short walk up a hill opposite The room was clean, quiet and bed very comfortable The spa was never crowded, with large pool steam ... Read more
from
Submitted on 23-05-2016
Previously I'd had a pretty poor experience with Buchanan Arms Hotel and Spa, specifically with their spa/afternoon tea deal. When the hotel was taken over by new management, they were keen to ensure I wasn't left with a bad impression of the hotel. The second time round, our experience of the hotel, staff and service could not have been more different. Friendly staff were on hand to show us to the spa (which we were allowed to use in this instance, already an improvement from the previous exper... Read more
from Dundee
Submitted on 24-05-2016
Just had a very nice stay at the Buchanan Arms. We really appreciated the easy-going atmosphere in the hotel. Everyone was so polite and friendly. We would highly recommend this hotel to any traveller.
from Glasgow
Submitted on 30-05-2016
A surprise night way for mums 60th Birthday, myself (41) little sister (35) and niece (7). Fantastic family room (No 48) massive bed with 2 pull down beds, a leather 3 seater and single sofa and lovely bathroom. A dinner and bed breakfast deal. Check in nice and smooth, lovely reception lady explained all facilities and times for breakfast etc. Dinner was good, waiting staff very friendly and busy due to bank holiday weekend. Lovely dinner, relaxing atmosphere. Dinner booked for 8.30 pm left at... Read more
from
Submitted on 01-06-2016
Stayed here after walking the first part of the WHW on 21st June. First impressions were good, reception was friendly and bags had already been dropped off by Travelite (Great WHW baggage transfer service). Room was clean, spacious and had the usual tea, coffee and biscuits, etc. Nice view of garden and quiet overnight. Nice looking bar and lounge area & friendly staff. Didn't eat in the restaurant so no review for dinner. Breakfast was "ok" - hot and cold buffet which I'm never that keen on.
from Hampshire, United Kingdom
Submitted on 04-06-2016
Beautiful sunny evening , wanted to eat outside, "you have 5 mins to order, we finish at 6. After that you have to eat in. We order ,wait the required 15 mins in the sunshine then go in to collect. A further 20 mins later a very poor meal arrived. In the mean time the staff fill me in on just how awful the place is. The meal cost £30 for fish and chunky chips(which were skinny and dry) and peas , macaroni cheese and chunky chips (skinny) a large wine and a J2o . Greasy poor food , wish we'd... Read more
from Uddingston, United Kingdom
Submitted on 04-06-2016
Great location, average accommodation, poor breakfast in a dining room where the low hanging lights are a hazard. The hotel looks and feels tired. Inattentive staff at breakfast which was still being set-out 10 minutes after breakfast started. Spend your money somewhere else
from Sydney
Submitted on 06-06-2016
Here with a group walking the West Highland Way. Accommodation was quite OK but perhaps our room was on the waiting list for the next renovating cycle? I didn't like the plastic mattress protectors on the bed, but these were easily removed to get a better sleep. Notwithstanding, wifi worked OK and there was plenty of hot water. Our meals were a choice of 3 from a set menu (all good) but have no idea what the menu items were for others. Beers are cheaper in the pub up the road.
from Luton
Submitted on 09-06-2016
One night here on a weekend away in Scotland. Paid extra for an executive room and was given room 23 but nothing executive about the room. Filthy carpets, stains on the paintwork, wall paper mouldy and lifting off the wall. See my uploaded photos. The bathroom looked new though and was lovely. Food was ok but nothing special and have had a better steak at a Beefeater. Staff were good and friendly. Road outside was noisy with boy-racers and bikers. Needs a bit of money spent on tidying the rooms ... Read more
from
Submitted on 19-06-2016
Reception - appears to vary was good at check in but at check out attempted to provide feedback but was shut down. Room - was great good sleep and modern bathroom. Meals - buffet breakfast was ok but meal at night was terrible. we ordered the chicken which should have been served with dauphinoise potatoes but after tasteless starter were advised it would be served with mash. the mash was dry and although had a puree and mushrooms no veg for £15 would have expected better. During our meal wai... Read more
from Grangemouth, United Kingdom
Submitted on 21-06-2016
Stayed one night whilst walking the WHW. Great room, food and service. Bed very comfortable. Will be back. Superb setting in a great location. Good choice of meals and excellent breakfast in the morning.
from
Submitted on 23-06-2016
I purchased a flash deal and it was £42 pp DB&B with a cream tea for my fiance 's birthday. FANTASTIC value for money. Lovely reception, bar and restaurant staff, they couldnt have been more helpful and courteous. The pool area was lovely and we had it to ourselves most of the time. There were two large coach parties in but that did not cause any delay in the dinner service which i have found in other hotels. Our room, number 31 was lovely, very clean and well presented. Would definetly give t... Read more
from harrogate
Submitted on 29-06-2016
Booked promotional rate including breakfast for £52 via Best Western central reservation and asked for an upgrade if possible. On arrival was given room 37 which was an extremely large room with huge bed. Looked impressive except for dirty water leak stain on ceiling and one of the chairs which had faux leather pealing of the cushion. Went to the restaurant to eat and decided to eat outside as was lovely evening. Ordered a beer and the chicken. After 45 minutes wait food came but no beer. ... Read more
from
Submitted on 29-06-2016
lovely big room couldn't get wifi in it only in bar . reasonable meal in restaurant and clean spa facilities would recommend for a stop over near loch lomond Staff friendly and helpful clean and well kept hotel
from Glasgow, United Kingdom
Submitted on 03-07-2016
A pleasant enough stay, but rather overpriced at £105.00 B+B for a 3 star hotel. Room spacious but a little tired looking, sink was blocked which was off putting. Smallest TV I've ever seen. Bar food was good. Breakfast was buffet style and average. Have stayed in better4 star hotels in Glasgow for less. just not value for money
from Quebec City, Canada
Submitted on 05-07-2016
Very charming hotel. Luxurious Inside in coomon room. Have Inside pool. The room are spacious but bathroom tiny. Need to be refreshing a little bit. Clean. The breakfast buffet have plenty of choice and very good.
from Glasgow, United Kingdom
Submitted on 06-07-2016
Buchanan Arms looks lovely and to be honest I cannot fault the Hotel, rooms, Reception and Bar staff . The Poll was ok too but the jacuzzi had so much chlorine in it it stung our eyes and had to get out. The worst part was the food, in short horrific. The dinner was overcooked and wasnt even really what we ordered my wife ordered spatchcock chicken and got chicken balmoral. My steak was ordered blue and was delivered well done and was half fat. The breakfast in bed was even worse obvioullsy le... Read more
from Glasgow, United Kingdom
Submitted on 07-07-2016
I recently attended a funeral gathering in this hotel. The staff were welcoming and friendly but discreet. The buffet food of sandwiches and quiches was delicious, of a really superior standard. The scones and cakes were amazing. I hope to return for a short stay. It's in a good location for visiting Loch Lomond and surrounding areas.
from
Submitted on 07-07-2016
We stayed here during our honeymoon trip around Scotland. Our time at the Buchanan Arms was a pleasant time. The room was cozy and located in the rear which made for a quiet location overlooking the woods behind. The foyer and lounge are a great place to sit, relax, and plan your day. The pool and spa area was very nice. We enjoyed the sauna as well. We dined at the restaurant in the hotel one night and had great service by a young man who knew service well. Being in the restaurant industry I u... Read more
from Glasgow, Scotland
Submitted on 11-07-2016
I was attending a wedding which was at 2pm. Booked a room but check in at 3pm which incurred an early check in fee of £20 - £10 per hour to access the room at 1pm. It was worth it, but sad to say some of the guests (one of 93 years old) were sitting with their suitcases in the lounge as either didn't know/ were not advised/didn't want to pay extra that they could have their room early .I understand they have to prepare the rooms, but there should be some leeway for wedding guests who are stayi... Read more
from fife,scotland
Submitted on 12-07-2016
We stayed on a Sunday night on a DB&B and cream tea deal for £85 Room was adequate and clean but no view. Meal and breakfast were both good with plenty of choice served by helpful staff Would stay again
from Glasgow, United Kingdom
Submitted on 14-07-2016
Stayed here for an overnight with friends on a special bed breakfast dinner and cream tea deal . Very warm welcome on check in and we were able to check in early to our rooms . We had rooms 35 and 36 which were spacious and comfortable with nice clean and fresh bathrooms . Lovely fresh scones with jam cream and strawberries were served to us in a bright conservatory area .We used the pool and sauna then enjoyed a lovely dinner in the restaurant then drinks in the bar .We slept well then made th... Read more
from Glasgow, United Kingdom
Submitted on 15-07-2016
I stayed here on a dbb deal with 3 friends and can't fault the hotel on anything, was apprehensive of my visit after reading some trip advisor comments and can honestly say some people write some rubbish on here. The hotel is spotless, modern with excellent food in the restaurant and also served at the buffet breakfast, the staff were all lovely,very helpful and friendly, they made sure your stay at the hotel was a relaxing experience. We had cream tea in the conservatory before making use of th... Read more
from Glasgow
Submitted on 18-07-2016
Me and my partner had our wedding there on the Saturday 16th July. we could not fault the staff as they were fantastic from start to finish. They made us feel relaxed through the whole day and the room was spacious and was to high standard. We would recommend this hotel to anybody as the staff are really friendly and there to help. Kerry & Gareth
from Scottish Highlands, United Kingdom
Submitted on 22-07-2016
Lovely hotel, we were upgraded to a kingsize bed. Very spacious room. Food in restaurant was very good. Breakfast self service and lots of choice. Service excellent, the staff were very attentive and friendly. The wedding was fabulous in a beautiful location. There is a spa and pool which we did not make use of, but would love to go back again and make full use of facilities. Full marks from me.
from
Submitted on 24-07-2016
The hotel was lovely, well furnished. The hall for the wedding was well spaced for dinner not so much for dancing. Food was fantastic. Our room was good size however the lights weren't working, the staff did try and move us but couldn't find us during the wedding so gave us a discount to make up for it. The staff were lovely and charming as well. Breakfast was delicious. Overall this hotel is lovely and i would recommended it for everyone .
from
Submitted on 24-07-2016
I attended a wedding here as a guest and it was lovely! The wedding meal was perfect and the place was decorated beautifully. Staff were also very on the ball with regards to serving the meal ect. Had a cosy felling. Drinks were not overly expensive considering it is a rural location. Overall its a lovely setting
from renfrewshire
Submitted on 28-07-2016
Thank you to Colin Henderson for making amends when my friend and I had a not so good first visit , this experience was better than the first visit and the food was far better this time round Because Colin made the effort then we would come back again thank you
from Swindon, United Kingdom
Submitted on 04-08-2016
This hotel is in a nice location and only a few minutes drive from the Loch The hotel is a lovely old building and the reception and lounges/ bar are decorated to a high standard In our bedroom the wallpaper was peeling in places and there was small stains on the carpet and was definitely in need of redecorating Internet is very 'hit & miss' The pool and showers/ changing areas were very clean Enjoyable stay!
from Montrose, United Kingdom
Submitted on 04-08-2016
Great family wedding. Stayed 4 days. Hotel has nice layout to cater for all ages. Pool is very good. Weather was kind to us 21C. So outdoor wedding in a dedicated area. First time for me. Worked well. Fine rooms and breakfast plus wedding meal was well organised. Staff throughout my stay were friendly and helpful. Why not 5 stars from me? If I have an issue it was price of soft drinks £2.45 for a small bottle of coke is daylight robbery IMO. Overall great location, with within easy walki... Read more
from Chester, United Kingdom
Submitted on 05-08-2016
Good base for visiting lock Lomond, fort William and beyond! Need to be very fit for all the stairs and have a compass to help navigate around!!! Left jewellery behind which they forwarded on to us after we described it. Very honest housekeeping. Could go back
from East Grinstead, United Kingdom
Submitted on 05-08-2016
We booked into the Buchanan Arms at the last minute on a trip to Scotland. Really pleased we decided to stay at this Hotel. The rooms are clean and spacious, the Spa is very good and the food in the restaurant was lovely, both breakfast and dinner. I would definitely stay here again.
from Glasgow, United Kingdom
Submitted on 08-08-2016
Had a nice relaxing few days I travelled alone and felt safe and comfortable here. Best place for a meal is in the Salmon Leap restaurant, I ate out in two other places but the hotel was the best. The rooms a spacious and clean and facilities are adequate. Enjoyed the pool area and the steam room. I used the small gym which was adequate for my needs. There is a lovely viewpoint across from the hotel which has to be visited for the peace and tranquility. I visited Balmaha and had lunch in the... Read more
from Odiham, United Kingdom
Submitted on 08-08-2016
we stayed for 2 nights in one of the refurbished rooms, which were fine. My brother stayed in one of the older rooms and it wasn't that good for the money, so ask for a new room if you stay here. Nice pool, relaxing Jacuzzi and steam room. food was very good and can recommend it. Only downside was a mix up over the rate - we were quoted and told at booking in that we were (correctly) on a B&B rate, confirmed at check in. however at breakfast we were told in no uncertain terms that we'd been to... Read more
from Durham, United Kingdom
Submitted on 09-08-2016
Stayed for one night and chose to enjoy the restaurant rather than the pool although the pool looked great. Food was superb and the service too - thanks Calum & co and "Gorgeous" behind the bar. All staff were very welcoming and helpful which always makes the difference.
from Edinburgh, United Kingdom
Submitted on 12-08-2016
We stayed here for two nights, totally enjoyed our visit here. The staff are very friendly and helpful, the meals we had were delicious. Residents lounge is very comfortable for an evening drink and our room and bed was so comfy. Don't miss the view from the top of the path directly opposite the hotel. With beautiful countryside all around, Loch Lomond a must seeū???
from Australia
Submitted on 13-08-2016
Greeted by very friendly staff. 5 doors and a few steps to negotiate to get to the room but fairly easy. TV kept dropping out but once reported, it was fixed promptly. The room was a good size, bed was a bit hard, could feel the springs - needs a mattress topper. The cord on the hairdryer is super short! No idea why. The room was okay but looking a bit "tired" and there was mould around the skylight in the bathroom. We ate in the restaurant one night and the food and wine was good and ser... Read more
from United Kingdom
Submitted on 13-08-2016
Had one night stay with two older relatives. The staff were absolutely lovely and helpful, the rooms were clean and comfortable, the dinner was delicious. I would have given it 5 stars if disabled access to rooms was improved ( we almost didn't get mum back upstairs - thank goodness there was a delicious breakfast at the end of it).
from Glasgow
Submitted on 17-08-2016
We where looking for somewhere to go and have a relaxing night away and this hotel ticked all the right boxes. I would highly recommend the hotel. The staff where friendly especially the Night Porter, the house keepers and Colin the manager. The leisure facilities are great and the swimming pool is huge for a hotel. We will definitely be back!
from London, United Kingdom
Submitted on 21-08-2016
We stayed here for one night as part of a wedding party. The ceremony and reception both took place in the hotel and the venue was excellent. I was impressed by the staff - really welcoming and friendly - and also making sure that everything went perfectly. The meal after the ceremony was lovely - everyone on our table enjoyed it. Again, the waiting staff were very good - they certainly work hard! Following the wedding reception we stayed here. Our room was very clean and nicely decorated. The b... Read more
from
Submitted on 22-08-2016
Thank u to Colin Henderson for making our visit to the Buchanan arms special, he is definitely what the hotel needs! Having bad first experience, Colin and his staff went out of their way to make sure our second visit made up for it. As long as he is there the hotel will definitely be making some amazing changes and we can't wait to see! Thanks again, ū???
from
Submitted on 27-08-2016
Very nice venue in the heat of the village with nice rooms large meeting venue and good dining and bar facilities. Very good for business meetings events and weddings. Good staff and fantastic scones served with real sweet cream and tea. Enjoy.
from Lancashire, UK
Submitted on 27-08-2016
We attended a family wedding at this lovely hotel in August and stayed for 2 nights bed and breakfast. The wedding was beautiful. The ceremony, meal and evening reception were all under one roof and perfect. Our rooms were lovely with everything you'd expect in a hotel. There was plenty of choice for breakfast, full Scottish, Continental, fresh fruit and cereals. It set us up for a full day of travelling and sightseeing. Couldn't fault the hotel or staff. Lovely setting-off place for Loch Lomond... Read more
from Stirling, United Kingdom
Submitted on 29-08-2016
We had our wedding here on the 8th July. The management had about 5 meetings with us to go over every little detail and how we wanted our day to go. Kitti and Colin where excellent. The venue was lovely and the Staff very friendly. Would recommend Buchannan Arms for your special day.
from Winchester, United Kingdom
Submitted on 11-09-2016
I was given a warm welcome. My room was good. The choice in the Restaurant for Dinner was good and the dish i chose was beautifully cooked. There is plenty of parking, but at busy times it is better to book. A short but enjoyable visit.
from Clydebank
Submitted on 11-09-2016
We were there for one night & just loved the place . The place for us, was faultless . A lovely experience . It's friendly & clean & the dining area was equally superb . I just can't praise this place enough.
from Glasgow, United Kingdom
Submitted on 13-09-2016
Have been to this hotel before had a lovely night great food staff very helpful will be going back again weather made it as it was a lovely 2 days easy to get to aberfoyle callander also visited glengoyle distillery
from Dumfries and Galloway, United Kingdom
Submitted on 15-09-2016
Arrived at 14.45 to be told rooms not available until 15.00 even though laterooms.com confirmation email states check in 14.00, was told by receptionist they had it wrong and we should wait in the lounge until 15.00 when somebody from housekeeping would let us know our room was ready! Public areas are a bit dated and tatty the high traffic carpets need attention really. We had booked a standard double which was on the ground floor and very small and quite claustrophobic the gap between bed and w... Read more
from Ayrshire, United Kingdom
Submitted on 16-09-2016
Reception staff were friendly and helpful and our room was spacious, quiet and clean. We were informed that normally we would have to book dinner , but as the hotel wasn't busy we could pop in when it suited us, which was great as we wanted to use the pool and sauna, which we really enjoyed, so we relaxed and made our way to the restaurant only to be told we couldn't be seated for at least an another half hour, the place was empty so we queried this, and were informed that they were shor... Read more
from Witney, United Kingdom
Submitted on 21-09-2016
We had a bedroom downstairs from the lounge which was not overlooked but not spacious. We ate twice in the restaurant. The first evening went fine - the vegetable broth and braised steak were both nicely done. The second evening was not so good. The restaurant was busy. Unlike the first evening there was no butter or iced water on the table, and the bread rolls were cold and only white rolls were available. Probably a case of too many diners and not enough staff. The hotel generally is looking a... Read more
from Glasgow, United Kingdom
Submitted on 22-09-2016
This a delightful hotel .We have been here before but it is every bit as good as ever. It has a pool and gymn.Though we are a little to old to to use them.THe room we had booked had already been booked.However theygave us an upgrade which was lovely.The food is first class with good choices.The steaff are most helpful.
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