Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

$2 TUES: $2 Books Your Resort Details 

BEST WESTERN Frensham Pond Hotel

London, England, United Kingdom (LHR)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 975 reviews
Room & Rates

2 Single Beds

2 Single Beds, Non-Smoking, Disabled Adapted Room
Hide room details

1 Double 1 Single

1 Double 1 Single, Non-Smoking, Standard Room
Hide room details

1 Queen Bed

1 Queen Bed, Non-Smoking, Standard Room
Hide room details

1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room
Hide room details

1 Queen Bed

1 Queen Bed, Non-Smoking, Superior Room
Hide room details

1 Single Bed

1 Single Bed, Non-Smoking, Disabled Adapted Room
Hide room details
2 Single Beds - BEST WESTERN Frensham Pond Hotel - 1

2 Single Beds

2 Single Beds, Non-Smoking, Disabled Adapted Room
Hide room details
BEST WESTERN Frensham Pond Hotel
Churt, Farnham, EN United Kingdom GU10 2QB

Greenery and gorgeousness are the main features of BEST WESTERN Frensham Pond Hotel a onetime home of the Bishop of Winchester On the SurreyHampshire border this exceptional accommodation overlooks Frensham Great Pond itself in our wonderfully secluded Farnham setting which means you can look forward to staying in a tranquil location that belies its handy proximity to the motorway network just ten minutes away Our Lifestyles Leisure Club offers even more room for relaxation thanks to its plunge pool hot tub steam room saunas gym and squash court And if you need to work as well as work out we make the perfect conference venue with an excellent restaurant to cater for everyone Youll find golf nearby for the chance to destress although we take no responsibility for wayward tee shots and the hotels private outside terrace is ideal for reflecting on your round Free Internet access means you can easily tell friends back home about the birdies and bedrooms you enjoy while youre here too On weekends this hotel may have functions in the main restaurant During these times an alternative room is used as the dining room or room service is provided

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Currency Exchange
  • Jacuzzi/Hot Tub
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 975 reviews
from Oxford, United Kingdom
Submitted on 16-05-2016
The Frensham Pond Hotel is newly refurbished and the new 'garden rooms' are of a high standard. The beds are super-comfortable. The staff try hard and the service was good, as was the food. That said, some small things are missed. A small pile (literally) of dried coffee, chocolate, sugar etc. in our room did not contain any tea bags, as we discovered in the morning to our dismay. However the biggest issue for me was the service charge applied to my dinner bill on what was supposed to be an ... Read more
from milton keynes
Submitted on 18-05-2016
My Director is not on Trip Advisor and wanted to leave a review so I am doing this for him. He stayed at the Frensham Pond in the Bridal Suite. He says its a SUPER room, he had his own private terrace over looking the lake, a Jacuzzi in the bathroom and an English breakfast 2nd to none! The staff were friendly, polite and helpful they couldn't be faulted. Would whole heartedly recommend.
from London
Submitted on 22-05-2016
Stopped off here to have a coffee and pick up a brochure for a friend. Asked for brochure but was advised by bored receptionist that all bookings were done on line and therefore they did not have a brochure. I asked how older guests without computers should book and receptionist just shrugged her shoulders. Surely it is possible to hand out a card with at least telephone number on it??? Had hoped to have a coffee by lake but no outside service and no one available to take order. We have stayed a... Read more
from Hants
Submitted on 23-05-2016
I had the pleasure of having dinner at the hotel and it was a brilliant night. The food was delicious and served with care as orders were dealt with efficiently and showed great skill. The atmosphere created was relaxed and friendly. As usual there was great care taken to ensure a good service and good food. The hotel has really come into its own with the renovations adding something special to the visit. It truly encompasses the feel of a country hotel but with a modern edge.
from
Submitted on 25-05-2016
What a lovely place to celebrate our 30th Anniversary. The hotel has clearly been refurbished to very high and modern standard. We stayed in the Willow honeymoon suite with a beautiful view across the pond and a spacious and private veranda in which to sit and enjoy a very peaceful stay. The room was beautifully done with a very modern bathroom including a jacuzzi bath and double shower...all very well thought out in a very stylish design. All the staff were exceptional, very helpful and friendl... Read more
from Chesterfield, United Kingdom
Submitted on 01-06-2016
First class room, very quiet. Excellent food with a wide choice of breakfast. Excellent service from all staff. The location is superb with the opportunity for a evening walk around the lake after your evening meal.
from
Submitted on 02-06-2016
We had our wedding at the frensham pond hotel, Mala and the rest of the staff were absolutely amazing giving us a wonderful day that we will never forget. The setting is beautiful and the work done on the hotel and the grounds has made this a must visit if you are looking for somewhere to stay in the area.
from Aldershot, United Kingdom
Submitted on 03-06-2016
As there was a wedding on they hadn't made provision for us, so put as in a soulless room by the back of the bar. The table wasn't laid and was done in front of us. Cheap nasty coffee , sandwiches made out of thick sliced bread and cakes looked shop bought, although they were nice. The scones were homemade although over cooked! We were then abandoned , no top ups of drinks offered! Had to then find someone to pay, probably could have walked straight out without doing so! Although they are now a ... Read more
from Woking, United Kingdom
Submitted on 05-06-2016
This hotel is lovely. We had an executive room with a private patio. The room was lavish and had everything just right. The bed was clean and extremely comfortable. Bathroom was shower only but was very stylish and functional. Check in was friendly, a little slow due to everything being printed and folded. However, the way that breakfast was offered to us was quite awful. We were told that if we wanted it we needed to pay now or it would go up by £4 in the morning. We had no idea what the brea... Read more
from Woking
Submitted on 06-06-2016
My mother and I booked a private room at the hotel to host lunch for 19 people to celebrate my father's 80th birthday. Pre-lunch drinks were served in the bar which felt private and very relaxed. We had dropped table decorations the day before and had to leave it to Mala and her team to set the table up as we wanted - they did a great job! We had arranged a set menu which several guests said was well chosen; we were looked after by Antonio and his team on the day and it all ran very smoothly.... Read more
from
Submitted on 20-06-2016
No one at reception when we arrived which is not a good start and when the trainee appeared it was to tell us that the hotel had been full the previous night and that our room wasn't ready - I wasn't given a chance to say that I was aware we were 20 minutes early for our pre booked early check in! Asked for directions to the bar which was similarly unmanned.... eventually managed to order coffee! Apart from the elusive staff on arrival the room was good with the usual amenities although only tw... Read more
from Uk
Submitted on 21-06-2016
What a great place to stay in a peaceful location. Rooms modern and comfortable really well laid out. Bed really comfortable. Restaurant served really good evening meal with very attentive staff. Proper white table linen! Breakfast was cooked to order. Hotel is good place to stay for a relaxing break.
from Rosemarket
Submitted on 22-06-2016
Stayed here for the 2nd year running whilst attending Royal Ascot. The hotel is set opposite a beautiful 'pond', more the size of a lake. The staff are friendly and professional, the rooms are immaculate. The food is of a very high standard. The mobile and wifi signals however are not great, but this is the only negative thing. Beautiful place to stay and looking forward to my return trip.
from Woking, United Kingdom
Submitted on 22-06-2016
Myself and my now husband got married here on the 3rd June. I can't rate this hotel enough. The staff were extremely tentative/professional and made our day perfect. We dealt with Mala mainly and she was amazing. She kept us informed regularly and made our wedding planning effortless. The hotel is set in beautiful surroundings, perfect for your wedding pictures and the refurbishment of the inside of the hotel made it feel very welcoming. The bedrooms are beautiful and beds extremely comf... Read more
from London, United Kingdom
Submitted on 22-06-2016
We are so glad we chose this venue for our Dinner and Dance event! The three-course dinner was delicious, perfectly executed and presented by the chefs, the table settings looked lovely, DJ and music great, and it was an overall success. Thank you to Mala and her staff for serving us so well from start to finish.
from Sheffield, United Kingdom
Submitted on 28-06-2016
Having stayed here for the past 4 years, things only get better. A rolling upgrade programme is still paying off Good attention to detail with helpful staff. Happy to recommend the Frensham Pond Hotel to all and sundry.
from Bolton
Submitted on 28-06-2016
Lovely location facing onto Frensham Pond. Very good sized well-equipped room, with comfortable bed. Good bar and restaurant for breakfast and dinner Friendly staff who were very efficient in sorting out a flight checkin, taxis, etc.
from Brixham
Submitted on 29-06-2016
A big 'Thank You' to 'The Pond'. The 18 people in our party all commented on the décor, the bedrooms and the food. Despite there being a party of 130 prom students the service in our restaurant was prompt
from NW
Submitted on 29-06-2016
Nice location. Greeted by friendly staff. Rooms are to a good standard with comfortable bed. Bathrooms are also modern but a bit of style over practical. Usual water problems from walk in shower. We had 4 rooms some had mini fridges and some not. The same for alarm clocks. Breakfast had a good choice and quality of food was very good. Please could you provide cereal bowls that are large enough, two weetabix do for fit. Did not try and meals other than breakfast. Overall a very good place to sta... Read more
from
Submitted on 01-07-2016
Had to stay for a night for work. I arrived in a rainstorm and struggled to get to reception with a briefcase laptop overnight bag and several folders and the receptionist watched me fight withe door trying to get in! Check in was quick but the number of my room was announced loudly to those checking in behind me which I am not happy about when I'm travelling alone......despite the inauspicious start the room was comfy , there was a place to work and plenty of tea! Dinner was in a small room of ... Read more
from London, United Kingdom
Submitted on 03-07-2016
My husband and I stayed at this hotel for one night but it was such a nice treat to be away from the city. The view was picturesque and the ambiance was so peaceful. The hotel overall was very nice, rooms were clean. They didn't have any washcloths in the bathrooms which was annoying other than it was fine. The hotel has a nice bar and restaurant and offer outside sitting on the pond which was just lovely. They also catered to my gluten free request which is always a plus in my books. I wou... Read more
from Surrey
Submitted on 04-07-2016
Booked an executive room with Patio for a weekend break with my Partner. Room was comfortable and well equipped, Patio was a lovely addition, able to sit outside with a cuppa when we arrived! Kingsize bed was extremely comfortable, lovely infact! Bedding was fresh and clean, apart from a small stain on one of the pillowcases not really a big issue, just had to turn it over! Few little housekeeping issues that I wouldn't have expected from a 4 star hotel.... only one saucer with two cups! No bin... Read more
from London, United Kingdom
Submitted on 05-07-2016
The island area is pleasant for a drink but we were periodically joined by a rat looking for food under the tables. The door in the room was a poor fit and rattled all night if the wind blew or someone walked past, we had to wedge it with a folder coaster. The statue of buddha and other people's gods (on the reception desk) are not to my taste - would not have booked had we known.
from London, United Kingdom
Submitted on 05-07-2016
I booked this hotel as my wife & I were celebrating our 35th wedding anniversary; we had a suite overlooking the pond and had dinner in the hotel. I was 'warned' upon booking that a school 'prom' was being hosted there that night, but we needn't have worried. The VERY professional and friendly staff ensured that we took the correct route to our room, which was very nice, and during dinner in the 'alternative' dining room we received exemplary service. My wife's dietary requirement were met with ... Read more
from Wellingborough, United Kingdom
Submitted on 05-07-2016
This hotel may be a Best Western, but the decor has distinctly eastern flavour. Let's look at the positives first, because there are many. The location of the hotel is absolutely idyllic, and a walk around the area is highly recommended. Take your camera. The layout is of the whole place great - it doesn't have that crowded hotel feel about it, even though - judging by the parking lot - the hotel was pretty full while we were there. The rooms are a nice size and decently laid out. Everything w... Read more
from Chipping Norton, United Kingdom
Submitted on 06-07-2016
Very pleasant water side location with plenty of opportunity to sit outside. Comfortable bed, clean room with the best towels. Atmosphere a little lacking, my fish dish very satisfactory but my husband's steak was tough. However, overall I felt it deserves my four stars!
from Southampton, United Kingdom
Submitted on 09-07-2016
Lovely hotel. Lovely staff. Great breakfast. I was attending a friends wedding at a venue nearby and this hotel was recommended by the bride to be. Nice and clean. Good car parking. Easy to find and a thoroughly good experience all around. No view of the ponds but can't complain as did not have time to take in the view in any event
from Hayle, United Kingdom
Submitted on 09-07-2016
very comfy bed, good shower, great we could open the windows. Location of the hotel is a little bit out from Farnham, however, the surroundings are stunning. Nothing was too much trouble for any of the staff. We stayed in one of the newly done out rooms '23' over looking the grass area, very nice
from Ipswich, United Kingdom
Submitted on 10-07-2016
The hotel is situated in a perfect location with very impressive views over a large lake. The staff were very friendly and helpful, the room was very comfortable and the food in the restaurant was excellent and sensibly priced.
from alddershot
Submitted on 10-07-2016
I love this hotel , my partner and I have stayed a few times just for a night away . I love it there . The hotel has just under gone a refit and is beautifull . The rooms are amazing . Very spacious and the beds are really comfortable and big ! There are no bad points about this hotel , it's location , the decor , the food and the staff are all brilliant . Amy on reception goes above and beyond her duties to help you if there's any sort of problem , ie we booked a twin instead of a double by mi... Read more
from Croydon, Surrey, England
Submitted on 11-07-2016
I booked Frensham Pond Hotel for a reception and lunch for a large group (60 people). The drinks reception was great, with a free drink and the opportunity for people to buy more from the bar. We had a private room (the Garden Suite) for the lunch which opened out onto the garden area - luckily the sun came out after lunch so we could use it! The lunch was delicious and all the dietary requirements were well catered for. Thanks very much!
from toronto
Submitted on 11-07-2016
Located in the country the area around the hotel is quiet as are the rooms. We couldn't hear any noise from the rooms around us which were all occupied. The food was excellent. Helpful staff. On the down side - no rubber mat for the shower. Internet in the rooms is intermittent depending on where your room is located. We were in the building across the way and wi-fi kept cutting out - if we went out in the hall it worked find. Be sure to try the Hogs Back lager on tap in the lounge. It i... Read more
from London, United Kingdom
Submitted on 11-07-2016
We just stayed for one night for a friends wedding. Arrived early and luckily our room was ready so we could check in early. Didn't get to really experience the food or bar as wasn't there long enough. Large comfy beds! A little expensive but worth it for the nice, clean and comfortable rooms.
from North Shields, United Kingdom
Submitted on 11-07-2016
brilliant , quiet location ideal place to relax , set in stunning surround of large lake and wooded areas ideal for walking /cycling , pity only had one night stay , would certainly recommend to others
from Mytchett, United Kingdom
Submitted on 12-07-2016
Just to say thank you to your team for doing a wonderful job looking after us all yesterday. The lunch went off without a hitch, your deputy even going out to fetch candles for the cake which I had forgotten! All the staff were polite and helpful. Great job!
from
Submitted on 16-07-2016
An amazing hotel. Room spotless, well presented and most importantly bed so comfortable. Food in the resturant was outstanding both my husband and I were not disapointed. Breakfast was also very good with a large selection. The location is outstanding and very peaceful. The staff were a credit to the hotel. All helpful and welcoming. This is somewhere we will be coming back too...
from Surrey UK
Submitted on 17-07-2016
Really good location. Room was small but quite modern and recently refurbished to a good standard. Staff friendly. Would stay again. Bar could do with more choices of beer but still ok No need to say more other than trip advisor insisting on 200 characters
from Bognor
Submitted on 17-07-2016
The hotel room was very spacious and clean. The bed was amazingly comfortable. We enjoyed our evening meal- there is a good choice of food on the menu. We were given complimentary Prosecco to enjoy with our meal, which was very welcome, thank you very much! The buffet breakfast was also very good, offering full english, as well as cereals and pastries. The outlook over the pond is stunning, and in front of the hotel there is a lovely area, the perfect place to enjoy drinks on a warm summer... Read more
from Brighton and Hove, United Kingdom
Submitted on 18-07-2016
good clean quiet hotel in a beautiful spot. very helpful staff. Does exactly what it says on the box. Very clean very comfortable, good parking great shower although they will tease you by opening the door before knocking to 'remind you' its apporaching check out time
from London
Submitted on 20-07-2016
Had a lovely lunch today at Frensham Pond Hotel, the scenery is beautiful and on a sunny day it's picture perfect! We ordered from the bar and the food was great, very fresh and tasty, only thing I would say is the beef burger was slightly overdone and dry but next time I'll just ask for it to be cooked a little less. The service was really quick and friendly. Made a lovely day out and super lunch with friends. Definitely recommend
from Worksop, United Kingdom
Submitted on 20-07-2016
Booked this hotel for the night after Farnborough Air Show. Just knew this was going to be good as we drove into the car park. Situated by the side of a lake rather than a pond, it looks very nice indeed. The wife went to book in, while I started to unload the car, she came back and told me to put the gear back in the car. She said they have given us a free upgrade into a garden room, and they have there own car parking. Very impressed with the room, spotlessly clean beautifully presented, fitte... Read more
from
Submitted on 20-07-2016
Well what can I say, what a beautiful hotel with amazing scenery. The restaurant was out of this world, three courses went down a treat with my partner not usually enjoying a sweet treat but he couldn't get enough and the trio of lamb was delicious. The rooms are lovely with all the necessities needed and a brilliant shower, the air con was a godsend on the hot day we stayed. To top it all the staff were helpful and friendly, All in all couldn't of asked for a more beautiful hotel and a wonder... Read more
from Maidenhead, United Kingdom
Submitted on 22-07-2016
The new extension building had some superby garden view rooms and each room had a seating area looking into the garden. The room was comfortable and spacious. The room was beautifully decorated with prints of the local area. The shower was spacious and modern. We also had afternoon tea which was served with delicate sandwiches, delicious cakes, freshly baked hot scones and service was excellent. After our tea we went for a short walk around the pond and there is seating overlooking the lake as... Read more
from Chigwell, United Kingdom
Submitted on 22-07-2016
Went with friends for a 4 night break. Lovely hotel and the staff were amazing. Regretfully our friend who has MS and needs a mobility scooter found it far to difficult to get around. From the ridge at the entrance to his room. The walk-in shower had no handled and very narrow for movement. But worse was the fact that he had to use the side entrance to the hotel and drive down the side road to get to the dining room. Ok in summer, but impossible if it is raining. The staff and especially the ma... Read more
from Wells, United Kingdom
Submitted on 22-07-2016
Organised a family birthday celebration at the Frensham Ponds Hotel using their Garden room. The food was very good and catered for all types of diets. The staff were very attentive to the details and everyone had a wonderful time. Highly recommended.
from Guildford UK
Submitted on 24-07-2016
I used to visit Frensham Great Pond with my children, now adult and haven't been there for some time. I was aware of the Hotel, but hadn't been there before for lunch. It was my friend's birthday and I suggested going there, as we wanted waterside, peaceful surroundings. it was a Friday. The weather was warm but skies were grey. None of that mattered as we sat very comfortably on the terrace, with a delicious bar menu lunch in the beautiful surroundings of the Pond. The service and food wa... Read more
from Hampshire, United Kingdom
Submitted on 24-07-2016
We have just returned from the hotel after what should of been a 2 night stay (Friday 22- Sunday 24th July). We were staying there as we were attending a wedding further up the road. Initially I reserved 3 rooms for the Saturday night, but then called to change the booking several weeks ago to just one room but for two nights. After asking for a confirmation by e mail to confirm the change, I was informed that it wasn't necessary as the person on reservations was making the changes as we were sp... Read more
from Luton, United Kingdom
Submitted on 24-07-2016
Generally very good. Breakfast was not as good as it could have been, No fried eggs or tomatoes, Then no sausages, This led to a bitty breakfast with my friends, Yes I would return as I feel it deserves more than a one night stay.
from
Submitted on 24-07-2016
A family wedding is always a great occasion but this one was outstanding. The venue, staff, food and entertainment were if an exceptionally high quality. The setting is idyllic in the Hampshire countryside and I would wholeheartedly recommend it!
from Oxton, United Kingdom
Submitted on 27-07-2016
A weekend stay. The hotel is situated in a fabulous location with the banks of the magnificent Frensham Pond, more like a very large lake only a few seconds away with a seating area here belonging to the hotel. The 'pond' was circumnavigated and is a great walk, with wooded and sanctuary areas together with a long stretch of sandy beach. Evidently the water is clean enough for swimming and a sailing club is nearby. All very atmospheric especially on a sunny early morning. There is a ' no smok... Read more
from Crewe, England, United Kingdom
Submitted on 28-07-2016
Great place and lovely setting, great price and fantastic breakfast. Loved the pontoon bit by the lake where you could sit and have a beer. I came here with work but would easily come here on a holiday. Only very slight problem was the gym that was close to my room, meaning the vibrations from people running on the treadmill were slightly annoying when watching TV. But otherwise fantastic place to stop at.
from Farnham, United Kingdom
Submitted on 31-07-2016
Booked the honeymoon suite as a surprise for my parents. They were very impressed with the hotel and all it had to offer. Their room was amazing, very clean and spacious with its own private patio. We joined them for an afternoon tea on the terrace overlooking the pond. The afternoon tea consisted of mouth watering homemade scones, macaroons, dainty tartlets and much more. Peter provided excellent service and nothing was too much trouble. Thanks to all the staff that made their stay spectacular.
from Banstead, United Kingdom
Submitted on 01-08-2016
We visited this hotel to attend a wedding. To begin with the hotel seemed very helpful offering early check-in rooms for a cost of £20. The wedding started at midday and the majority of the guests had a long way to come so this would booked by several of us. When we arrived, all with confirmation emails of the 10.30am check in the receptionist said it wasn't a guarantee and there weren't any rooms ready. They did manage to get one or two of the rooms ready by 11.15am but others had to change in... Read more
from London, United Kingdom
Submitted on 01-08-2016
From start to finish our experience of Frensham Pond Hotel was absolutely outstanding! I can not speak highly enough of Mala the events organiser who provides a highly professional, but also highly personal service. Communicating regularly with us via email and always extremely well organised. The day ran very smoothly and every detail was perfectly attended to with with great care by the hotel. The staff were friendly, polite and attentive throughout the day. Our guests commented on how delici... Read more
from Folkestone, United Kingdom
Submitted on 03-08-2016
A lovely hotel on a quiet lane with views over gardens & the lake. The room was spacious, the bed extremely comfortable and the 11am checkout time made for a pleasant leisurely start next day. The icing on the cake was the comfy sofa in the room. So many hotels do not provide somewhere to sit & relax, so thank you for this extra luxury. The bathroom was bright modern & spotless and the shower generous in size & water flow. Quality tea & coffee is provided in the room. The only drawback was the p... Read more
from Folkestone, United Kingdom
Submitted on 03-08-2016
A lovely spot for a hotel. Unfortunately it was raining during our stay but what little of the gardens we saw looked beautiful. A lovely spacious, comfortable room & bathroom. Plenty of towels supplied along with a hairdrier, iron & ironing board (although we didn't use those!), toiletries in the bathroom & tea, coffee & hot chocolate making facilities.The bed was really comfortable and the shower was one of those big square headed ones that gives you a good soaking, not just a little dribble! W... Read more
from
Submitted on 03-08-2016
I have just returned from Frensham Pond hotel where I had a very enjoyable afternoon sitting relaxing in the lounge and in the restaurant where we had the afternoon cream tea. The selection of sandwiches were excellent and the little cakes where yummy,I thoroughly enjoyed the whole afternoon and would definitely recommend a visit.
from Aldershot, United Kingdom
Submitted on 09-08-2016
My mum and dad got married here 2 years ago, Mala and her team did an amazing job that when it was my turn to play bride - there was no doubt in my mind where I wanted my reception to be. Mala played her role for us again - and took charge of looking after us. I cannot fault the service. from the moment I stepped out of the car we were looked after. The food is fantastic - all my guests enjoyed the canapes, wedding breakfast and evening buffet. The staff did an excellent job of setting the ... Read more
from Northolt, United Kingdom
Submitted on 09-08-2016
The beautiful setting makes the hotel what it is. The rooms are lovely and modern and the decor of the hotel is lovely. Unfortunately the fire alarm went off at 10:30pm which was rather annoying as no one knew what was going on, but I'm sure that was just a one off incident. Also the shower was a little cold. Being able to sit outside to eat with the backdrop of the pond was really stunning. There is a lot of parking so getting there is no issue. Also the Wifi was very good quality. The bed we h... Read more
from
Submitted on 10-08-2016
My partner and I recently attended for a nearby wedding and we literally couldn't have asked for more. This attractive, well set out and sophisticatedly furnished hotel was not only very good value but was also set in beautiful grounds. The staff were attentive and engaging and even kept the kitchen and bar open literally as late as the wedding guests (who weren't even having the wedding at the hotel) wished for. A well equipped gym and free wifi that actually worked was well appreciated and for... Read more
from
Submitted on 14-08-2016
I've just spent a wonderful time at the Best Western Frensham Pond. We had a Superior Double room and it was faultless. From arrival at reception to the room, the food and staff the whole experience was a pleasure. The room was spotlessly clean, every item was in its place. A large room, nicely appointed furnishings and a bed I wanted to take home with me. Little things like the heated keep clear mirror, illuminated close up mirror in the bathroom and air conditioning that maintained the room at... Read more
from Hertfordshire, United Kingdom
Submitted on 15-08-2016
I don't know where to start, because I feel there is a lot to be said for this Hotel.(So forgive me!)I had booked myself and my husband at this hotel for an overnight stay before returning back to Hertfordshire.After spending 3 day's(Friday to Sunday)on an Annual Islamic Convention in Alton.I had my reservations about this hotel, as it seemed like it was in the middle of no where.And when I am unable to monitor anything that is out of my control my anxiety levels tend to increase.But nevertheles... Read more
from Taunton, United Kingdom
Submitted on 17-08-2016
Stayed with work and was upgraded to a garden room which had a lovely little balcony area. Room was well done win ice finishes. Had a bar meal which was fair . Service good and would go back again and make more of the facilities
from Whitley Bay, United Kingdom
Submitted on 17-08-2016
Set in a beautiful location this hotel was just perfect. Staff were very busy when we arrived with a wedding but this didn't stop them checking us in efficiently with a friendly manner. Both rooms were perfect, 1 in the main building overlooking the pond and the other a garden room with a terrace. Weather was glorious but due to a wedding we could not sit out by the pond as all the outdoor space was closed for a wedding from 1.00 pm till 7.00pm and most of the bar area was closed as well. Lovely... Read more
from Lagos, Portugal
Submitted on 02-09-2016
Last week, my wife & i hosted a lunch for 50 of our family & closest friends at the hotel to celebrate her birthday. Not our first event there, as we have hosted two dinner & dances for our major birthdays, my fathers 70th birthday & my daughters wedding at the hotel to over the last 20 years. Kevin, he general manager has been there for all of them & we think of him as a friend. Mala, who did all the organisation for the lunch is delightful & ran everything perfectly. Since our last major... Read more
from Chester
Submitted on 02-09-2016
This hotel is well presented and served excellent b/fast. I had a great room looking right over the lake which was wonderful to see the wildlife in the morning. The food at breakfast was excellent and the waitress I had was absolutely wonderful.
from
Submitted on 03-09-2016
I have just come back from photographing a wedding at this venue. I also visited last week to get my bearings for today's events. I have to say that as far as the staff go, nothing is too much trouble for them. They are warm, accommodating and go that extra mile. The venue itself is absolutely stunning with lots of little details which makes for some lovely photographs. i didn't eat here but what I saw of the food looked amazing. The place is clean and well maintained and the service has been ne... Read more
from Darwen, United Kingdom
Submitted on 07-09-2016
The title of the review says it all ! I haven't stayed for nearly a year and the continuing improvements are obvious from the time you turn into the car park. The service was excellent from check in, bar, restaurant (dinner and breakfast) and check out. I decided to eat in the restaurant and the food was excellent (sorry I keep using this word) I had chorizo and mushroom followed by trio of lamb. The room was well appointed, bed comfortable, plenty of hot water and Text on the television. Good v... Read more
from Norwich, United Kingdom
Submitted on 07-09-2016
We only stayed for 1 night after a family event nearby. The location is lovely and would make a good base for a walking weekend. There is no lift. The hotel is let down by its staff. On arrival we ordered coffee, but after waiting 15 minutes for it, we went to look for the staff member. She had forgotten and was moving tables. Also our shower tray overflowed onto the bathroom floor because the drain was blocked with hairs. The bedroom and en suite were new, so it was something maintenance coul... Read more
from Main Beach, Australia
Submitted on 09-09-2016
We stayed in a room in the main hotel area. It was well designed, with generous cupboard space and a large desk. Furnishings complemented the hotel, which is situated next to a beautiful pond., Some accommodation is offered closer to the water. There are also fabulous walking trails. The bar offered good service and beer on tap. Staff were friendly and helpful. They have their own restaurant and also offer room service. We thoroughly enjoyed our few nights stay and would recommend it to our fri... Read more
from London
Submitted on 11-09-2016
Newly decorated and refurbished hotel. Staff fantastic food fantastic views and countryside yes fantastic. So fantastic was out stay we are coming back for the Christmas break. Many thanks to all the staff you made us feel genuinely welcome. John
from Nottingham, United Kingdom
Submitted on 12-09-2016
I have stayed at the hotel three times in the past month and each time there has been a small issue that is promptly ironed out by the friendly helpful staff. I will be using the hotel again as it rooms, meals and staff far surpass others within the area.
from Liverpool, United Kingdom
Submitted on 13-09-2016
Stayed for two nights with friends. Hotel is a bit out of the way about four miles outside of Farnham in a lovely peaceful spot, hotel has been refurbished to a good standard. Rooms were clean and comfortable. We ate in the restaurant one night and the food and service were good. Staff are attentive and efficient in the hotel, helpful reception and bar staff. We did not see anywhere else to go to eat near by so would need to take taxi or drive if you did not want to eat in the hotel. Hotel also ... Read more
from Guildford
Submitted on 13-09-2016
Stayed here for a wedding and I was pleased with it all. Room was a good size, with a large, comfortable bed, in a close location. Breakfast was buffet and there was plenty of choice. Would of given a full 5 stars if we didn't have to confront the bar staff for over charging on more than one occasion but I believe that was sorted by management in an appropriate manner. Can't fault the whole team for one persons stupidity. Other than that, a pleasant stay.
from Beckenham, United Kingdom
Submitted on 15-09-2016
Beautiful hotel, newly refurbished with striking views over Frensham Great Pond. Only stayed one night but would definitely return. Set in luscious grounds we were lucky enough to stay in one of the hotel suites separate from the main hotel, . The suite is maintained to a very high standard and had only just been refurbished. Very luxurious Superking bed, tasteful decor and a gorgeous shower! Seating for two on small patio area overlooking the green was a bonus. We had dinner in the hotel re... Read more
from Taunton, United Kingdom
Submitted on 18-09-2016
Lovely hotel with ample parking. Clean and comfortable bedrooms and bathroom. Best of all was that the cleaning staff found my diamond bracelet which I'd left accidentally in the room and telephoned me to return it. Really appreciated their honesty. We would stay again if in the area.
from Halifax, UK
Submitted on 18-09-2016
Newly refurbished hotel in beautiful location on the edge of Frensham Pond. The rooms were modern and comfortable with a large comfy bed and a seating area. Bathroom had a walk in shower but no bath which suited us. Not sure if you can request a room with bath. The receptionist was charming and helpful. The bar was pleasant as was the outside seating overlooking the Great Pond. The artificial grass, though a surprise, looked remarkably good. The breakfast buffet was very good with a good select... Read more
from Chipperfield, United Kingdom
Submitted on 18-09-2016
Stayed with three other couple for a friends wedding locally. I think the rooms have been refurbished and were clean, comfortable, a good size and ours had a king size bed. We only used the reception, bar and bedroom but from what we encountered, the staff were friendly and service very good. The hotel is located next to the lake which proved to be a bonus for a walk in the morning.
from Paignton, United Kingdom
Submitted on 20-09-2016
The best Best Western I've stayed at! Lovely location and recently refurbished (some works still going on when I stayed). We stayed in one of the chalet-style rooms, which were lovely. Each has a little balcony with seating and a bistro table. The room was well sized with good sized TV, air-conditioning and well appointed bathroom with Grohe/Villroy & Bosch fittings. The hotel reception/bar/restaurant is contemporary with comfy seating and views of the nearby lake. The food was good quality ... Read more
from
Submitted on 20-09-2016
Stayed at The Best Western Frensham Pond 14-16 September 2016, met by warm and welcoming reception staff, our room was very clean and the kingsize bed so comfortable we felt very rested on waking. There is no lift but thats not a problem, the staircase is not large and its curve gives a lovely view of the reception area as you walk down, whilst there we ste in the restaurant, we got the 3 course deal and thoroughly enjoyed each course, definately recommend eating there, the food not only looked ... Read more
from Brighton, United Kingdom
Submitted on 22-09-2016
This hotel is in a beautiful setting opposite a lake where there are water activities. The hotel has a lovely outside area both opposite and on the edge of the lake. Lovely tranquil spot with lovely grounds.
from Amsterdam, The Netherlands
Submitted on 23-09-2016
We had a lovely meal at the hotel and enjoyed the wonderful scenery. Especially the chorizo and lamb were delightful. The cheese was also exceptional. Thank you so very much for everything! Arne Turpijn.
from
Submitted on 24-09-2016
Staff was warm, engaging and friendly. Lovely menu to choose from. The chorizo and mushroom starter was absolutely wonderful. For mains; the lamb was cooked perfectly, the chicken soft and tender. There was also a nice selection of vegetables which I enjoyed very much. For dessert; a creamy chocolate cake with delicious raspberry ice cream. The selection of cheeses was also highly enjoyed. We will most certainly come again.
TOP