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Mercure Edinburgh City - Princes Street Hotel

Edinburgh, Scotland, United Kingdom (EDI)

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Based on 1870 reviews
Room & Rates

Classic Room, 1 Double Bed, View (Castle View)

1 double bed
226-sq-foot (21-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Double Room, View

1 double bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

1 double bed
226-sq-foot (21-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 1 Single Bed

1 single bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 2 Single Beds

2 single beds
226-sq-foot (21-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Triple Room, 3 Single Beds

3 single beds
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

1 double bed
258-sq-foot (24-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double Room

1 double bed or 1 single bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Mercure Edinburgh City - Princes Street Hotel
53 Princes Street, Edinburgh, United Kingdom EH2 2DG

Rooms
Make yourself at home in one of the 158 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 13.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1870 reviews
from
Submitted on 23-05-2016
This is my fourth business trip to Edinburgh in last couple of months. This is the first/last time I will ever stay here. Tired decor, ok if you love the 80s but that's being generous.I should have realised when I checked in when three hotel asked for the whole payment for my 3 night stay upfront that something was up. Although I protested and said that I definitely had booked and had been advised paynent on departure like all the other hotels I had stayed at in edinburgh but the receptionist ju... Read more
from Edinburgh, United Kingdom
Submitted on 25-05-2016
We had made a reservation for afternoon tea and on arrival were shown to a nicely set table by the window with spectacular views of Edinburgh Castle and the Scott Monument. The afternoon tea itself was pretty standard fare with a variety of finger sandwiches, scones with cream & jam and various sweet pastries. We were also offered free refills of tea and coffee which was nice. Over all, the staff were friendly and it's in a very handy location in the city centre with really good views if you get... Read more
from Dunfermline, United Kingdom
Submitted on 25-05-2016
We paid for a premium room on the 7th floor with a balcony to view the Gumball 3000 rally recently. It was rather expensive, but worth it for a treat, however the main entrance and reception of the hotel could do with an upgrade, particularly the toilets. The staff were very friendly and helpful to us, and of course the location was excellent with views out over Princes Street and onto Edinburgh Castle. The room was newly decorated and in good order, just slightly let down by the public areas.
from Staffs
Submitted on 25-05-2016
We travelled up to Edinburgh by train and the hotel was just a few minutes walk from the station. The room was a little tight for space but the bed was very large and very comfortable. We were in a room that had the lovely views of the castle and gardens so it compensated for the lack of space in the bedroom. Breakfast was a buffet and the staff on duty were always friendly and helpful. The restaurant was sited to make the most of the lovely views over the city. We ate in the restaurant severa... Read more
from Glasgow
Submitted on 25-05-2016
Visited here on a two night short break with my sister. The location of the hotel is hard to beat as it is directly above M&S and Jenners. It is also a short walk to Waverley Station and City Sightseeing buses are a two minute walk from hotel. Our twin room overlooked the fire escape however the room was an adequate size and the bathroom was large. Beds were very comfortable and the room clean. If you want to visit a capital city and stay in your room ask for a room at the front of the hotel but... Read more
from
Submitted on 03-06-2016
A calm town less polluted, less populated, less noisy and best of Scotland. Good food in restaurants. Drinks good. A place not to be missed and to be earmarked on a trip to Scotland. Courtesy the best. Transport princess Street is the centre
from East Grinstead, United Kingdom
Submitted on 04-06-2016
Ideal central location , if arriving by car be warned the hotel has no parking , parking is available nearby but at a cost , if arriving by train it`s 5 minutes from Waverley Station or the Airlink shuttle bus from the airport terminates outside Waverley station . If planning on using public transport during your visit nearly all the buse stop outside in Princes Street or around the corner for the tram, a nice central location , room was of a good standard and views over looking Princes Street ... Read more
from Aberdeen, United Kingdom
Submitted on 05-06-2016
We were given a room at back of hotel on Floor 6. Room was very tired looking and did not smell particularly pleasant. Chipped tiles in bathroom with an obviously very old bathroom suite and fittings and a chunk missing from bottom of bathroom door. No air conditioning in bedroom and very old, chipped and scratched furniture. Beds comfy enough if you don't mind sharing it with a flea which was found crawling down the bed having shared my bed and bitten me during the night! Lovely view of ai... Read more
from London, United Kingdom
Submitted on 07-06-2016
The hotels located at wonderful location and close to all the main amenities. The breakfast room is reall big and have some good views of the castle. Breakfast itself has many options. The hotel gets real busy with large group of travellers so go early for breakfast. The only downside is that its tough to get a cab from the hotel. You need to walk few meters in either direction to get a cab from side streets. But I think thats not the fault of hotel. Rooms are clean and comfortable. Staff is cor... Read more
from Vagur, Faroe Islands
Submitted on 07-06-2016
The hotel seriously needs an upgrade or tune up. It looked tired but it was maybe that the material used everywere was so dark. Our room was fine but I'm not sure if I would have booked at this hotel if we didn't get a privilege room with 1 double bed and 40% off + free breakfast. Our room had a balcony and because of the weather we used it as a refrigerator so we got make a cup of the with real milk :-)
from Bangalore, Karnataka, India
Submitted on 15-06-2016
Not sure why this property is not rated better. We had a fantastic stay at Mercure Edinburgh. The hotel is a very close to the Waverley station and the buses and trams leave to the Airport just a block away making this an incredible location for a short stay in Edinburgh. Nicer rooms can get you good views of the Castle I guess, but our Windows opened to a dull backyard! The bathrooms were spacious and had all the essentials taken care of. The beds were comfortable for two but the room did not... Read more
from Hong Kong, China
Submitted on 17-06-2016
This place is centrally located. Waverley Station is just across the street. Most of the bus & tram line to / from airport runs on Prince's Street. At the back of Mercure is Rose Street (paralelle to Prince's Street) where there are many pubs & restaurants. Large department stores & shops are there. Rooms are a bit small but tidy. Nice dining room. Food is good and reasonably priced.
from chicago
Submitted on 17-06-2016
Centrally-located hotel, practically across the street from the Railway Station, walking distance to everything in central Edinburgh. Generous-sized room on 6th floor with the best view in town, overlooking Princes Street, the park, Museums, and the castle. Will definitely stay here again next time in Edinburgh.
from
Submitted on 17-06-2016
Good location. Friendly staff. Rooms are small and very dated. Not enough space to open two suitcases in room at once. Fixtures and room appearance are from 1960s. Desperately needs remodeling. In this price range you can do much, much better.
from Scotland
Submitted on 21-06-2016
The location of this hotel could hardly be better as it is a short walk from Waverley Station and close to a tram stop and bus stop to Edinburgh airport. We had a room with 3 single beds and fully expected a view of the rear of the building and fire escapes but NO, our view was of Scott Monument, Princes Street Gardens and Castle - brilliant! Downside of this of course is to expect plenty of street noise and sounds of trains in and out of Waverley Station. I'd guess if you want a quiet room y... Read more
from
Submitted on 28-06-2016
We found this hotel lacking in cleanliness ,there was mould on shower wall,bathroom floor had paint splashes on it and toilet ,hard to flush.Could do with supplying a top sheet as duvet too hot.Dont want to add any more
from Prudhoe, United Kingdom
Submitted on 30-06-2016
The Mercure Hotel is close to Waverly Station and perfectly situated with fabulous views from the rooms. This was our second stay here and we found the staff very helpful and friendly. The rooms are a little jaded and could do with a refurb but they are clean and after all it IS only a three star hotel. You get what you pay for and I can honestly say that I've stayed in 4 & 5 star hotels not as good. It was a tad too warm during the night and I would have preferred a top sheet and bedspread on ... Read more
from Koror, Palau
Submitted on 30-06-2016
Had a stay here with my family. The hotel itself is, as many other reviewers have commented, very tired. Its interior finishing and carpet are all painfully reminiscent of tacky late 80s early 90s decor. The elevators take days to move around. The bathrooms felt very old and cramped and the windows in the dining bar area and rooms were dirty and fogged. The staff in the dining area during the day were extremely unattentive and seemed much more concerned with each other than the patrons. Food wa... Read more
from Cambridge, United Kingdom
Submitted on 01-07-2016
This is a no thrills mid-budget type chain from Mercure. Rooms are clean, staff friendly, nothing to complain about. The view from our room wasn't the best and it was a little warm, but thanks to a bad view it was also quiet (back street facing) so opening the window for the night wasn't a problem. Location is great - very central, a stone's throw from the station. We got a great deal on it, so it was well worth the price we paid, but not sure if I would have stayed there for more than 40/night
from Limerick, Ireland
Submitted on 02-07-2016
The location is the best possible and my room cleaned and I got a nice view to the castle. The staff was a bit slow and I had to wait almost an hour to get in my room. The restaurant offers a large option of dishes and breakfast really worth the price.
from
Submitted on 03-07-2016
The Mercure Hotel in Edinburgh was a bit of a let down to us. We had imagined a modern, contemporary styled hotel, but it wasn't like that at all. We had to park in st James shopping centre car park after being unable to find the parking suggested on their website. We knew that parking would be difficult and tjis isn't the hotels fault, but clearer info would have been a help. The room was tiny, and we overlooked a fire escape and the back of other buildings. The furniture was old fashioned and ... Read more
from Irvine, United Kingdom
Submitted on 03-07-2016
Stayed here on a Thursday night. Got checked in early around 1pm which was such a surprise. We booked a table to have dinner and got a window table overlooking the castle which was great. I had sea bream and coconut panna cotta which was rather good. The room was very nice, clean and comfortable. I would stay here again.
from Leidschendam, The Netherlands
Submitted on 04-07-2016
I have stayed in this hotel four times, this being my first review of it. As the title says, Location, Location, Location in Edinburgh can be everything. Firstly this hotel is located on Princes St., the main shopping street and thoroughfare in Edinburgh. Although a very busy street, the hotel is very quiet due to its wonderful double glazing. Getting there from the airport could not be simpler (do not hire a car if staying here, Edinburgh is a nightmare for parking, hire a car if travelling fur... Read more
from Leicestershire, United Kingdom
Submitted on 04-07-2016
Stayed here a few times on business but recently in a room overlooking the Castle Gardens, so great view but noisy. Room was very hot so available fan was welcome. Rooms are small and in need of refurbishment as they are tired and dated. Busy hotel with tourists so restaurant can be busy at breakfast times. Excellent location, close to bars and restaurants, main attractions.
from
Submitted on 05-07-2016
Ideal position to enjoy everything Edinburgh is famous for. The hotel has everything needed, good facilities and great offerings for breakfast but the hotel is so large staff hospitality is spread bit thin. No one disturbed me at all while I sat watching Princes Street and the castle at breakfast.
from Bury, United Kingdom
Submitted on 07-07-2016
I was visiting family back home and booked into the Mercure Hotel in Princess Street. The staff were lovely the building was far from acceptable for a main street in our capital city. Visitors to our country deserve so much better the decor was atrocious Cracked ceilings in bedroom and bathroom and outside the lift area, the bed base was torn, the sink was cracked and chipped the towel rail (tap) was broken. Not what i would expect to have paid for, I did report this to the receptionist to b... Read more
from Aberdeen, United Kingdom
Submitted on 10-07-2016
Stayed two nights in this hotel in central Edinburgh. We were allocated room 446 on the fourth floor overlooking an enclosed fire escape staircase. The room looked tired and in need of refurbishment with the wardrobe back panel falling off and the bedside cabinet between the beds had a broken kick board and top drawer broken and removed. The beds however, were very comfortable but ( watch out for the bed base on wheels which roll away at the slightest touch ). on the whole a very noisy bedroom, ... Read more
from Bridlington, United Kingdom
Submitted on 11-07-2016
This hotel is superb especially if you book the castle view rooms. You can sit in the wi Dow and watch life going on. The views are the best! The rooms comfortable and clean. I will book here from now on.
from Edinburgh, United Kingdom
Submitted on 11-07-2016
the hotel its self is fine . my room was very clean and had a bathroom to die for. the only negatives in my room were no view and a random picture on the ceiling . very odd in a tasteful room . feel free to remove it.. slight issue with room being very hot and towel rail in bathroom was boiling to touch . i ll move on to dinner which was really bad. so bad that the lovely manager noticed and ask if everything ok . i said my fish cake was solid and appeared to have been re fried . my main of sea... Read more
from Liverpool, England, United Kingdom
Submitted on 11-07-2016
Average 3 star hotel which is tired and in need of refurbishment but does what it says on the tin... Bed & breakfast in a central Edinburgh location. Check in was not very good - staff who didn't seem to know what they were doing and couldn't really care less but apart from that it was an ok stay. We having stayed in the G&V Royal Mile before which is simply stunning and would return there over here.
from Underwood, Australia
Submitted on 11-07-2016
Reception on arrival was good but everything went downhill from there. Being an APVC member our Advantage Plus cards were not accepted. We had reserved a standard room but there was no refrigerator nor air conditioning and you had to lie on the floor to open the safe. The bathroom had antiquated fittings and it appeared that the hotel was still living in the days of its predecessor, Mount Royal Hotel, whose name was still on the entrance doors of the hotel. The Only positive thing about our stay... Read more
from Edinburgh, United Kingdom
Submitted on 14-07-2016
My dad stayed here recently as he'd travelled up from England for my graduation. He has a prosthetic leg and is unable to manage the seemingly endless stairs up to my tenement flat so opted to stay here instead. On arrival, reception staff were friendly and efficient and offered my dad a free upgrade, however the room he ended up with was not disabled access as requested. I'd met him at the station to help with his bags and I had to take his wheelchair apart to even get it through the door. The ... Read more
from Dubai, United Arab Emirates
Submitted on 15-07-2016
decent hotel, good breakfast , not a good service. we checked in late found couple of issues , hotel staff were very casual and didn't bother to attend or follow up. but the property is good just 1 night stay ,
from London
Submitted on 15-07-2016
A bit of a fawlty towers experience... Travelling for business, I was impressed by the view of Princes Street but would have much preferred a good night's sleep! First to say there is no air con in this hotel - I have stayed here before but was glad to be able to open a window. This time I was on floor 7 and the window opened straight out onto a grubby balcony which linked with other rooms on the floor, so I didn't feel safe leaving it open. Also there is a ferris wheel right in front of the h... Read more
from London, United Kingdom
Submitted on 18-07-2016
We usually use the other Mercure hotel in Edinburgh, which is very good in every respect...although a bit further away from the center. Despite less good reviews, we decided to try the more central one this time. Location is great but service is poor and staff is not helpful. Rooms are OK but nothing special and little equipment, e.g. no fridge etc. We will use the other Mercure again next time.
from Ulverston, United Kingdom
Submitted on 18-07-2016
Not a lot more to say , think the title says it all Rooms desperately need upgrading Staff need more training Lift is a joke,could be in for ages going up and down never reaching your destination. Public areas of the hotel are tired and dirty. Needs to be clarity on parking, and costs. Priced to highly for the quality provided
from Aberdeen, United Kingdom
Submitted on 18-07-2016
Excellent location for a hotel in Edinburgh. But is let down by room and bar/restaurant standards. In my view this hotel needs a complete 100% refurbishment. Rooms can be very small and can get very hot. But if you open the window the noise from Princes Street is very loud. As mentioned in a previous review I feel sorry for foreign tourists that have come a long way to Scotland only to be given this standard of accommodation. I??m giving it 2 stars for the friendly staff and the breakfast was... Read more
from San Francisco, California
Submitted on 19-07-2016
No plugs by the bed in my room so charging laptops and devices or your phone is not possible. Very annoying when you need you laptop / or phone for an alarm. They do this I guess to save their electric bill..! The WiFi. Free, but near useless so in effect there is no free WiFi. If it takes about 30 seconds to send one email forget streaming from iPlayer or similar apps. In this day and age a hotel that cannot even get fast WiFi together should not even be telling guests there is WiFi. Modern s... Read more
from Horsham
Submitted on 20-07-2016
The location on Princes Street can either be a blessing or a curse. I had a room where the big wheel opposite looked straight into my room so I had no choice but to draw the curtains which made the room very hot ( no air con). But if you want a relaxing night 's sleep I wouldn't recommend it. The Supermarket Lorry unloading at 0500 will probably put an end to your sleep anyway! Essentially however the problem is that the hotel is just tired. The bathroom was small and poorly equipped, toiletries... Read more
from
Submitted on 23-07-2016
Facilities and rooms are ok but nothing worth the room charge. Disappointed with the staff. Was told breakfast was from 6:30-10:00 just to find out that there is no breakfast before 7:00 the next morning. Asked for a wake up call which never came.
from Brighton, United Kingdom
Submitted on 24-07-2016
A short break in Edinburgh and we found ourselves in the Mercure hotel on Princess Street. We have stayed at many Mercure hotel and they have always been very good. We arrived early and to our delight our room was available within 20 minutes so we waited in the lounge bar which offers impressive views over Princess Street and the castle. The room allocated featured a walk in shower/wet room ideal for those of us with limited mobility. Check in was speedy, efficient and friendly. All staff was... Read more
from York
Submitted on 24-07-2016
I stayed here with my son in a twin room whilst attending a concert at Edinburgh Castle. The cost was £219 for the room. I booked it expecting a nice luxurious night. I was very wrong. First, the good bits. The location is perfect for all central Edinburgh's many attractions. The staff were very helpful and friendly. The breakfast was self-service and whilst the food wasn't gourmet standard, it was plentiful and quite tasty. The beds were a bit firm, and there was a nice warm quilt: ideal with... Read more
from New Jersey
Submitted on 24-07-2016
Stayed in town to meet with business associate. Chose Mecure due to proximity to train station and restaurants. I don't think that in 40 years of business travel I have ever had a room that small. For the rate per day, just felt ripped off. Left after early and got another hotel Restaurant was ok...not great.
from London, United Kingdom
Submitted on 25-07-2016
Good Location and Nice reception, looks nice from the outside but very disappointing inside, it is old and the rooms are run down and generally just not very nice, in desperate need of modernisation..
from Glenrothes, United Kingdom
Submitted on 25-07-2016
Lovely clean hotel in the middle of princes street. Right in middle of shops and local bars and restaurants behind. Was a bit warm in the room but overlooked the gardens and the castle. Would stay here again.
from
Submitted on 26-07-2016
Very good hotel, central position ideal for local amenities. Staff are very helpful and the choice at breakfast is as good as any hotel which I have used in Britain. Who couldn't wish for the absolutely stunning view of Edinburgh Castle while eating breakfast.
from
Submitted on 26-07-2016
We stayed at the Mercure Edinburgh City - Princes Street Hotel on our first night in Scotland. The staff was accommodating and helpful as we tried to navigate outside activities to avoid the jetlag nap. The room was average, clean with a decent bathroom. Our view was superb however, with a view of Edinburgh Castle and the gardens. It's located within walking distance of Old Town, as well as the hustle of downtown with plenty of shops, pubs and cafes close by. The buffet breakfast had a wide ... Read more
from dublin
Submitted on 26-07-2016
the hotel is a bit difficult to drive to we had to find a car park at Waverley station and pay £19.50 then fight our way to the hotel from there was it worth it NO!!!!! the hotel is just to expensive for what it is you cant even drive it or park near it and the bar prices are £5.00 for a bottle of beer and the restaurant expensive to do yourself a favour if you go across the road to Waverley Station theres a Wetherspoons outside station the beers only £2.85 a pint and the foods not bad either... Read more
from Middlesbrough, United Kingdom
Submitted on 26-07-2016
This hotel is very central being on Princess Street and close to the train station. Reception staff were friendly and helpful.The view from the room was fantastic looking out over the park and the castle. The bed was comfortable and the room was clean with good facilities. The only issue was lack of air conditioning. It was a very warm but we could not open the windows due to the noise from the street below.
from
Submitted on 29-07-2016
Great location opposite train station. We upgraded to castle view, worth it in our opinion. Hotel is gradually being upgraded . We got old room , ok for a short stay. Nice touch free drinks for Accor members. Brekkie ok and again nice view of hotel. Good Value for money
from Aberdeen, United Kingdom
Submitted on 29-07-2016
I was too early to check in and the staff member I spoke to was polite and helpful - she took my details and kept my bag for me. The fact that all my details had been taken could explain why when I returned for my key and my bag, I was given no information about basic issues - such as when breakfast was, how I got in at night and such like - I kept discovering more things i didn't know! The staff were always very helpful and polite but it was frustrating. Also, I didn't know you needed to swipe ... Read more
from Austin, Texas
Submitted on 30-07-2016
I don't know what was going on with this hotel. It's a very strange place. It's not maliciously bad, but it's a very tired property. I had a fine stay at a hotel operated by this same brand earlier in the year in South America so I assumed (foolishly, as it turns out) that I'd find similar quality here. So first of all, I know it sounds silly, but the promise of air conditioning was one of the primary reasons I booked this hotel, after an experience at a different hotel in Edinburgh a few years... Read more
from Knaresborough, United Kingdom
Submitted on 30-07-2016
Just got back from a 2 night stay here. Easy walking distance from station, right in heart if princes street. Check in normally 2pm arrived 12:15 and room was ready so let us check in early free of charge. Room small but ok. Rooms very warm and air con, although desk fans are provided in room. Shower hot but not enough water pressure. Bed very comfy but hard to sleep due to heat. Superb view along prices street both what's and lovely view of castle. Staff all polite and helpful. Bar prices a li... Read more
from Marske-by-the-Sea, United Kingdom
Submitted on 30-07-2016
I recently stayed at the Mecure on Princes Street for work. Location: located in the heart of Princes Street and with expansive views of Edinburgh Castle, it's hard to imagine a better location in Edinburgh. Arrival and check in: check in was fine, with a small reception desk on the first floor accessible by stairs or lift. Staff: staff were very welcoming and well humoured, although it took a long time to be seated for breakfast. Public areas: clean, with a wonderful looking restaurant... Read more
from Plymouth, United Kingdom
Submitted on 31-07-2016
A large hotel conveniently situated in the heart of Edinburgh. The rooms were pleasant if a little drab along with the en suite but the staff were very friendly and helpful. There was no air conditioning but fans were provided - we didn't use the fan but instead opened up the windows - even so it was stuffy in the room. The biggest problem is that there is no parking - Princess street is not open to traffic other than bus's and Taxi's and the nearest car park is expensive for overnight parking s... Read more
from Adelaide, Australia
Submitted on 31-07-2016
The biggest problem with this Hotel is getting to it in the first place if you are ariving by car. There is no access for vehicles unless you are in a taxi, bus or tram. You have to park in the street some distance from the Hotel if you can find a park and then walk your luggage there. The parking they subsidise is about a 10 minute walk frm the hotel which is fine if the weather is okay. Staff in the restaurant were friendly each morning. We booked a room with a Castle view but it also had a... Read more
from
Submitted on 01-08-2016
Great hotel a little dated excellent location handy for shops and royal mile food first class we all enjoy meals not Really over price friendly helpful staff nothing to much trouble perfect for weekend away would definitly return
from Grantham, United Kingdom
Submitted on 03-08-2016
We stayed for four nights. The staff are lovely. Always courteous and seem genuinely pleased to see you. We paid for a castle view - well worth the extra. Would highly recommend this hotel. It is very well situated for all aspects - shopping, dining and drinking. Princes Street runs parallel to Rose Street. Probably the best area for food and drink.
from Melbourne
Submitted on 03-08-2016
Good place at a decent price. Nothing extraordinary. Rooms are decent and clean, the bathroom didn't have any ventilation so that wasn't great. One thing going for this hotel is its location. In the heart of Edinburgh and old town. Walkable to Royal mile.
from
Submitted on 06-08-2016
Lovely staff. Beautiful food. Very clean. I would've gave a 5 star but the hotel is very run down is in bad need of redecoration and updating. Surprised with its important location being Princess Street that it looks the way it does.
from Keighley, United Kingdom
Submitted on 07-08-2016
There is nothing redeeming about the Mercure. After spending £600+ on a 2 night stay here, during which we thought about going home early, i have reached the conclusion that there cannot be any worse than this.
from Edinburgh, United Kingdom
Submitted on 07-08-2016
We waited a good 10 minutes to be seated , however the staff were polite. The afternoon tea was lovely and plenty of choice. The issue we found was the lack of bar staff .The gentleman serving was lovely . The bar was busy and he asked the manageress for help ( think she was from Liverpool ) and she said she would come back. Poor guy is still waiting on her !!! The draft beer was out and he couldn't change it because that would have ment no staff serving . Sorry but can't see us returning . It... Read more
from Leeds, United Kingdom
Submitted on 08-08-2016
Well positioned just a short walk from Waverley station, and our room looked out onto the Scott monument. It was a bit crowded with 3 beds, but as we were out practically the whole time this didn't matter at all. The staff were very friendly and helpful. I would definitely recommend this as a central place to stay within easy reach of many Festival venues.
from Southampton, United Kingdom
Submitted on 09-08-2016
I booked 2 nights during the fringe festival so it would be more expensive, but at £150 a night, an utter rip off (I booked 8 months in advance). Room whilst spacious was dated, tired and nothing more than lived in and tatty. No air con so it was a sweat box of heat. The bathroom needed a total refurbishment from 1980. A bath with a shower over, where's the walk in shower? You can have one at half the price at the Motel One just down the road. I know I would have stayed there instead but they... Read more
from Melbourne, Australia
Submitted on 09-08-2016
Location of the hotel is awesome. It's a couple of minutes walk to the Royal mile, a few minutes walk to Arthur's seat- very central. The hotel though is just average. Nothing special. Average service, average cleanliness. It's a take it or leave it sort of a thing.
from
Submitted on 10-08-2016
The Mercure hotel is right on princes street, it's in a great place for shops, restaurants and transport. We were lucky enough to have a brilliant view of the city from our room. The staff were helpful, rooms clean and the breakfast was very good. The downfall of the hotel is that it doesn't have its own parking facilities, we had to pay £10 to park our car for the night in a multi-story car park. There is no where to stop or so we were advised when we rang the hotel, to enable you to drop o... Read more
from Toronto, Canada
Submitted on 10-08-2016
I had a double room and it was large and comfortable; There was a great selection of TV channels available. Although there was no air conditioning, this was not a problem because the weather was relatively cool during my stay. The room I stayed in was not refurbished but there were refurbished rooms available for an additional 50 pounds/night so it is possible that these refurbished rooms may have Air Conditioning. There was a safe available at the front desk and the staff were very courteous... Read more
from Brighton, United Kingdom
Submitted on 12-08-2016
Unexpected stay after a cancelled flight - arrived a 1am! Bed was beautiful and well needed. Spacious room with views up to the castle which was stunning! Has everything you need and alot of space, although no air con. Breakfast was fab and has huge Windows overlooking Princes Street. Hotels biggest asset is its location, right on princes street in the middle of everything and we found even with the windows open noise wasn't a problem.
from Ayr, United Kingdom
Submitted on 12-08-2016
A great hotel very friendly and very convenient , room was comfy and we had great views of the gardens and over to the castle the bar and dining room has great views also ,we were on the 7 th floor which had balcony door so great for smokers and very safe to go out and enjoy the view
from Liverpool
Submitted on 15-08-2016
Stayed here for one night, was upgraded on check in which we were very pleased about, room was lovely and comfortable, good facilities and a great view! The disappointing part came when we went to dine in the evening (a £22 per person dine as part of the deal we had purchased). None of the staff had good English so communication was difficult. The brasserie menu was limited, and quite expensive. The food we ordered was cold, I ate alone as my husbands meal was delivered completely wrong so he h... Read more
from London, United Kingdom
Submitted on 17-08-2016
Was truly delighted and surprised by this excellent hotel in city centre. Overlooking Princess Park our room had good balcony over looking castle. Lovely room with good service and Scottish breakfast was a delight with helpful staff moment we arrived. We were here for festival and hotel made our trip even more enjoyable.
from London
Submitted on 07-09-2016
Room looked onto brick wall , too warm , complaints not listened to . Chipped my tooth on breakfast sausage . Please don't stay here there are much better hotels in Edinburgh . The management didn't care and the staff weren't friendly .
from
Submitted on 07-09-2016
Stayed at the hotel for a business trip, the location is superb right on Princes Street. The only issue is the hotel is a bit tired in places, I stayed on the 5th floor with a really good large room. The biggest issue is no air conditioning, the bedroom was really hot, they had put a fan in the room which did little to help. The bathroom was quite tired as well and super hot ! The towel rail was on full heat and no way to turn it down/off. Shame because a few small changes would make it a superb... Read more
from Newcastle, United Kingdom
Submitted on 08-09-2016
My wife and I have just returned from a two night stay at this hotel. The location in the middle of Princes street can??t really be beaten. It??s ideal for transport links as well as having the beautiful gardens in front of it. Whilst we didn??t get an upgraded room, the one we had was fine for what we needed. Yes it looked out onto a brick wall, but if you??re going to Edinburgh to sit looking out of the window of a hotel room then you really do need to re-evaluate why you??re there! Our r... Read more
from Bedford, United Kingdom
Submitted on 08-09-2016
When booking through our business travel manager I asked for a hotel near to our Edinburgh office in Princes St. This hotel was chosen for me and was perfect. Easy access to the station and trams on only 2 minutes from the gardens. The food in the evening was excellent I stuck to the fixed menu and for £15 (you have to book at the reception for this offer) I had a three course dinner, the Moroccan vegetable tagene was absolutely delicious. Breakfast was included and there was everything to cho... Read more
from Scotland, United Kingdom
Submitted on 09-09-2016
The Mercure is in an excellent location on Princes Street for a friend and I to meet, travelling to the city by bus and train. The coffee lounge, overlooking the gardens, is large with plenty of space between tables - so far, so good. We entered at 10.40am with customers already there - but the place was still being vacuumed! The first two trays we picked up were cheap black or blue plastic - and were tacky and sticky with cup marks - the type I would more expect to see in a downmarket cafe not ... Read more
from Scotland uk
Submitted on 11-09-2016
Lovely view right up Princess St bay window which helped.Food good had wee problem with my gluten free food they did adapt eventually. Room large and nice was stung on my deal as I booked through my travel agent and paid £150 more on three nights over Christmas than a couple we met they booked direct so be care full on this one.
from York
Submitted on 13-09-2016
It's the old Mount Royal Hotel and right on Princes Street so handy for everywhere, including Waverley Station. Rooms spacious - we booked a Castle View room which was larger than those at the back and had a comfortable sofa rather than 2 hard chairs. No air con but the windows do open and there is not much noise after 10.00pm. Breakfasts OK. However, there is one step from the street to the lobby and then a further 4 steps before you reach the lifts. Reception is on the 1st floor. They do have ... Read more
from Edinburgh, United Kingdom
Submitted on 13-09-2016
This title of an earlier review title sums up my own experience. The first floor coffee lounge has a prime location, overlooking Princes Street Gardens, the Scott Monument and the Old Town of Edinburgh. Sadly it fails to live up to expectations. First impression was an overpowering smell of cooking oil. Tea was in a pot but seriously over-strong, and cakes were pre-wrapped and disappointing. Seats were on the shabby side and rather summed the place up. When I visited there were some ... Read more
from Edinburgh, United Kingdom
Submitted on 15-09-2016
Superb room with views of the castle , Scott's monument ,princes street if it's not foggy Food great the only problem with this hotel is you can't get dropped off or picked up from the front door of hotel due to bus stops and trams you have too go around the corner beside jenners, This is not the hotels fault this is due to Edinburgh council filling princes street with bus stops
from Abu Dhabi, United Arab Emirates
Submitted on 17-09-2016
This hotel is situated in the heart of princess street, very close to the waverly train station. Bang opposite you can get airport transfer buses and tour buses for the city. The stay was comfortable and staff were polite. The afternoon tea is awesome, so keep a lookout for offers. The dining area has a great view of princes street gardens and edinburgh castle.
from berwick
Submitted on 18-09-2016
We stayed at the Mercure hotel for an overnight stay and was not disappointed.From booking in the staff were really helpful.We arrived early but that wasn't a problem we just left our bags and returned later on.Our rooms looked out over the castle which was lovely.The rooms were clean and a nice size the hotel is very central and the breakfast was really enjoyable.Would return to this hotel for a weekend break in Edinburgh
from Godfrey, Illinois
Submitted on 18-09-2016
This hotel might be in the center of all the action, but it is really horrid. There is a bus stop directly in front of the hotel and the cigarette smoke from the bus stop pours into the building. You go up a flight of stairs to the front desk. Our group had horrible rooms, no one could get an upgrade. Everyone was upset. The restaurant is super dirty. I would never stay here again. Small rooms, twin bed, ancient bathroom with a tub that gave me a significant bruise. Ack! One of the wors... Read more
from selkirk
Submitted on 22-09-2016
This hotel is in a prime location. Princes Street is the busiest street so very hand to Royal Mile, castles, restaurants and shopping.. Staff were friendly and helpful.Rooms are fairly small but no smaller than most Scotland hotels and B & B's. would stay here anytime.
from Knutsford, United Kingdom
Submitted on 23-09-2016
This hotel is situated in the heart of Edinburgh has fab views at the front but be aware that the Edinburgh gets up early!! The breakfast was fantastic buffet style and was all warm and refreshed when needed!! The bar staff are v friendly and will make you feel very at home. Rooms were fine and beds very comfortable.
from Newcastle upon Tyne, United Kingdom
Submitted on 23-09-2016
This hotel is in a very convenient place and I have no issues with the cleanliness of the rooms but it is well past it's sell by date. The rooms and common parts need a thorough refresh with replacement fixtures and fittings. If possible consideration should be given to installation of air conditioning as the rooms were hot and stuffy and it was not really feasible or sensible to open the windows of the rooms fronting Princes Street were the noise of the traffic and trams disrupts sleep - be awa... Read more
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