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Mercure Edinburgh City - Princes Street Hotel

Edinburgh, Scotland, United Kingdom (EDI)

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Based on 1788 reviews
Room & Rates

Classic Room, 1 Double Bed, View (Castle View)

1 double bed
226-sq-foot (21-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Double Room, View

1 double bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

1 double bed
226-sq-foot (21-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 1 Single Bed

1 single bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 2 Single Beds

2 single beds
226-sq-foot (21-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Triple Room, 3 Single Beds

3 single beds
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

1 double bed
258-sq-foot (24-sq-meter) room with city views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double Room

1 double bed or 1 single bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Mercure Edinburgh City - Princes Street Hotel
53 Princes Street, Edinburgh, United Kingdom EH2 2DG

Rooms
Make yourself at home in one of the 158 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 13.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1788 reviews
from
Submitted on 23-05-2016
This is my fourth business trip to Edinburgh in last couple of months. This is the first/last time I will ever stay here. Tired decor, ok if you love the 80s but that's being generous.I should have realised when I checked in when three hotel asked for the whole payment for my 3 night stay upfront that something was up. Although I protested and said that I definitely had booked and had been advised paynent on departure like all the other hotels I had stayed at in edinburgh but the receptionist ju... Read more
from Edinburgh, United Kingdom
Submitted on 25-05-2016
We had made a reservation for afternoon tea and on arrival were shown to a nicely set table by the window with spectacular views of Edinburgh Castle and the Scott Monument. The afternoon tea itself was pretty standard fare with a variety of finger sandwiches, scones with cream & jam and various sweet pastries. We were also offered free refills of tea and coffee which was nice. Over all, the staff were friendly and it's in a very handy location in the city centre with really good views if you get... Read more
from Dunfermline, United Kingdom
Submitted on 25-05-2016
We paid for a premium room on the 7th floor with a balcony to view the Gumball 3000 rally recently. It was rather expensive, but worth it for a treat, however the main entrance and reception of the hotel could do with an upgrade, particularly the toilets. The staff were very friendly and helpful to us, and of course the location was excellent with views out over Princes Street and onto Edinburgh Castle. The room was newly decorated and in good order, just slightly let down by the public areas.
from Staffs
Submitted on 25-05-2016
We travelled up to Edinburgh by train and the hotel was just a few minutes walk from the station. The room was a little tight for space but the bed was very large and very comfortable. We were in a room that had the lovely views of the castle and gardens so it compensated for the lack of space in the bedroom. Breakfast was a buffet and the staff on duty were always friendly and helpful. The restaurant was sited to make the most of the lovely views over the city. We ate in the restaurant severa... Read more
from Glasgow
Submitted on 25-05-2016
Visited here on a two night short break with my sister. The location of the hotel is hard to beat as it is directly above M&S and Jenners. It is also a short walk to Waverley Station and City Sightseeing buses are a two minute walk from hotel. Our twin room overlooked the fire escape however the room was an adequate size and the bathroom was large. Beds were very comfortable and the room clean. If you want to visit a capital city and stay in your room ask for a room at the front of the hotel but... Read more
from
Submitted on 03-06-2016
A calm town less polluted, less populated, less noisy and best of Scotland. Good food in restaurants. Drinks good. A place not to be missed and to be earmarked on a trip to Scotland. Courtesy the best. Transport princess Street is the centre
from East Grinstead, United Kingdom
Submitted on 04-06-2016
Ideal central location , if arriving by car be warned the hotel has no parking , parking is available nearby but at a cost , if arriving by train it`s 5 minutes from Waverley Station or the Airlink shuttle bus from the airport terminates outside Waverley station . If planning on using public transport during your visit nearly all the buse stop outside in Princes Street or around the corner for the tram, a nice central location , room was of a good standard and views over looking Princes Street ... Read more
from Aberdeen, United Kingdom
Submitted on 05-06-2016
We were given a room at back of hotel on Floor 6. Room was very tired looking and did not smell particularly pleasant. Chipped tiles in bathroom with an obviously very old bathroom suite and fittings and a chunk missing from bottom of bathroom door. No air conditioning in bedroom and very old, chipped and scratched furniture. Beds comfy enough if you don't mind sharing it with a flea which was found crawling down the bed having shared my bed and bitten me during the night! Lovely view of ai... Read more
from London, United Kingdom
Submitted on 07-06-2016
The hotels located at wonderful location and close to all the main amenities. The breakfast room is reall big and have some good views of the castle. Breakfast itself has many options. The hotel gets real busy with large group of travellers so go early for breakfast. The only downside is that its tough to get a cab from the hotel. You need to walk few meters in either direction to get a cab from side streets. But I think thats not the fault of hotel. Rooms are clean and comfortable. Staff is cor... Read more
from Vagur, Faroe Islands
Submitted on 07-06-2016
The hotel seriously needs an upgrade or tune up. It looked tired but it was maybe that the material used everywere was so dark. Our room was fine but I'm not sure if I would have booked at this hotel if we didn't get a privilege room with 1 double bed and 40% off + free breakfast. Our room had a balcony and because of the weather we used it as a refrigerator so we got make a cup of the with real milk :-)
from Bangalore, Karnataka, India
Submitted on 15-06-2016
Not sure why this property is not rated better. We had a fantastic stay at Mercure Edinburgh. The hotel is a very close to the Waverley station and the buses and trams leave to the Airport just a block away making this an incredible location for a short stay in Edinburgh. Nicer rooms can get you good views of the Castle I guess, but our Windows opened to a dull backyard! The bathrooms were spacious and had all the essentials taken care of. The beds were comfortable for two but the room did not... Read more
from Hong Kong, China
Submitted on 17-06-2016
This place is centrally located. Waverley Station is just across the street. Most of the bus & tram line to / from airport runs on Prince's Street. At the back of Mercure is Rose Street (paralelle to Prince's Street) where there are many pubs & restaurants. Large department stores & shops are there. Rooms are a bit small but tidy. Nice dining room. Food is good and reasonably priced.
from chicago
Submitted on 17-06-2016
Centrally-located hotel, practically across the street from the Railway Station, walking distance to everything in central Edinburgh. Generous-sized room on 6th floor with the best view in town, overlooking Princes Street, the park, Museums, and the castle. Will definitely stay here again next time in Edinburgh.
from
Submitted on 17-06-2016
Good location. Friendly staff. Rooms are small and very dated. Not enough space to open two suitcases in room at once. Fixtures and room appearance are from 1960s. Desperately needs remodeling. In this price range you can do much, much better.
from Scotland
Submitted on 21-06-2016
The location of this hotel could hardly be better as it is a short walk from Waverley Station and close to a tram stop and bus stop to Edinburgh airport. We had a room with 3 single beds and fully expected a view of the rear of the building and fire escapes but NO, our view was of Scott Monument, Princes Street Gardens and Castle - brilliant! Downside of this of course is to expect plenty of street noise and sounds of trains in and out of Waverley Station. I'd guess if you want a quiet room y... Read more
from
Submitted on 28-06-2016
We found this hotel lacking in cleanliness ,there was mould on shower wall,bathroom floor had paint splashes on it and toilet ,hard to flush.Could do with supplying a top sheet as duvet too hot.Dont want to add any more
from Prudhoe, United Kingdom
Submitted on 30-06-2016
The Mercure Hotel is close to Waverly Station and perfectly situated with fabulous views from the rooms. This was our second stay here and we found the staff very helpful and friendly. The rooms are a little jaded and could do with a refurb but they are clean and after all it IS only a three star hotel. You get what you pay for and I can honestly say that I've stayed in 4 & 5 star hotels not as good. It was a tad too warm during the night and I would have preferred a top sheet and bedspread on ... Read more
from Koror, Palau
Submitted on 30-06-2016
Had a stay here with my family. The hotel itself is, as many other reviewers have commented, very tired. Its interior finishing and carpet are all painfully reminiscent of tacky late 80s early 90s decor. The elevators take days to move around. The bathrooms felt very old and cramped and the windows in the dining bar area and rooms were dirty and fogged. The staff in the dining area during the day were extremely unattentive and seemed much more concerned with each other than the patrons. Food wa... Read more
from Cambridge, United Kingdom
Submitted on 01-07-2016
This is a no thrills mid-budget type chain from Mercure. Rooms are clean, staff friendly, nothing to complain about. The view from our room wasn't the best and it was a little warm, but thanks to a bad view it was also quiet (back street facing) so opening the window for the night wasn't a problem. Location is great - very central, a stone's throw from the station. We got a great deal on it, so it was well worth the price we paid, but not sure if I would have stayed there for more than 40/night
from Limerick, Ireland
Submitted on 02-07-2016
The location is the best possible and my room cleaned and I got a nice view to the castle. The staff was a bit slow and I had to wait almost an hour to get in my room. The restaurant offers a large option of dishes and breakfast really worth the price.
from
Submitted on 03-07-2016
The Mercure Hotel in Edinburgh was a bit of a let down to us. We had imagined a modern, contemporary styled hotel, but it wasn't like that at all. We had to park in st James shopping centre car park after being unable to find the parking suggested on their website. We knew that parking would be difficult and tjis isn't the hotels fault, but clearer info would have been a help. The room was tiny, and we overlooked a fire escape and the back of other buildings. The furniture was old fashioned and ... Read more
from Irvine, United Kingdom
Submitted on 03-07-2016
Stayed here on a Thursday night. Got checked in early around 1pm which was such a surprise. We booked a table to have dinner and got a window table overlooking the castle which was great. I had sea bream and coconut panna cotta which was rather good. The room was very nice, clean and comfortable. I would stay here again.
from Leidschendam, The Netherlands
Submitted on 04-07-2016
I have stayed in this hotel four times, this being my first review of it. As the title says, Location, Location, Location in Edinburgh can be everything. Firstly this hotel is located on Princes St., the main shopping street and thoroughfare in Edinburgh. Although a very busy street, the hotel is very quiet due to its wonderful double glazing. Getting there from the airport could not be simpler (do not hire a car if staying here, Edinburgh is a nightmare for parking, hire a car if travelling fur... Read more
from Leicestershire, United Kingdom
Submitted on 04-07-2016
Stayed here a few times on business but recently in a room overlooking the Castle Gardens, so great view but noisy. Room was very hot so available fan was welcome. Rooms are small and in need of refurbishment as they are tired and dated. Busy hotel with tourists so restaurant can be busy at breakfast times. Excellent location, close to bars and restaurants, main attractions.
from
Submitted on 05-07-2016
Ideal position to enjoy everything Edinburgh is famous for. The hotel has everything needed, good facilities and great offerings for breakfast but the hotel is so large staff hospitality is spread bit thin. No one disturbed me at all while I sat watching Princes Street and the castle at breakfast.
from Bury, United Kingdom
Submitted on 07-07-2016
I was visiting family back home and booked into the Mercure Hotel in Princess Street. The staff were lovely the building was far from acceptable for a main street in our capital city. Visitors to our country deserve so much better the decor was atrocious Cracked ceilings in bedroom and bathroom and outside the lift area, the bed base was torn, the sink was cracked and chipped the towel rail (tap) was broken. Not what i would expect to have paid for, I did report this to the receptionist to b... Read more
from Aberdeen, United Kingdom
Submitted on 10-07-2016
Stayed two nights in this hotel in central Edinburgh. We were allocated room 446 on the fourth floor overlooking an enclosed fire escape staircase. The room looked tired and in need of refurbishment with the wardrobe back panel falling off and the bedside cabinet between the beds had a broken kick board and top drawer broken and removed. The beds however, were very comfortable but ( watch out for the bed base on wheels which roll away at the slightest touch ). on the whole a very noisy bedroom, ... Read more
from Bridlington, United Kingdom
Submitted on 11-07-2016
This hotel is superb especially if you book the castle view rooms. You can sit in the wi Dow and watch life going on. The views are the best! The rooms comfortable and clean. I will book here from now on.
from Edinburgh, United Kingdom
Submitted on 11-07-2016
the hotel its self is fine . my room was very clean and had a bathroom to die for. the only negatives in my room were no view and a random picture on the ceiling . very odd in a tasteful room . feel free to remove it.. slight issue with room being very hot and towel rail in bathroom was boiling to touch . i ll move on to dinner which was really bad. so bad that the lovely manager noticed and ask if everything ok . i said my fish cake was solid and appeared to have been re fried . my main of sea... Read more
from Liverpool, England, United Kingdom
Submitted on 11-07-2016
Average 3 star hotel which is tired and in need of refurbishment but does what it says on the tin... Bed & breakfast in a central Edinburgh location. Check in was not very good - staff who didn't seem to know what they were doing and couldn't really care less but apart from that it was an ok stay. We having stayed in the G&V Royal Mile before which is simply stunning and would return there over here.
from Underwood, Australia
Submitted on 11-07-2016
Reception on arrival was good but everything went downhill from there. Being an APVC member our Advantage Plus cards were not accepted. We had reserved a standard room but there was no refrigerator nor air conditioning and you had to lie on the floor to open the safe. The bathroom had antiquated fittings and it appeared that the hotel was still living in the days of its predecessor, Mount Royal Hotel, whose name was still on the entrance doors of the hotel. The Only positive thing about our stay... Read more
from Edinburgh, United Kingdom
Submitted on 14-07-2016
My dad stayed here recently as he'd travelled up from England for my graduation. He has a prosthetic leg and is unable to manage the seemingly endless stairs up to my tenement flat so opted to stay here instead. On arrival, reception staff were friendly and efficient and offered my dad a free upgrade, however the room he ended up with was not disabled access as requested. I'd met him at the station to help with his bags and I had to take his wheelchair apart to even get it through the door. The ... Read more
from Dubai, United Arab Emirates
Submitted on 15-07-2016
decent hotel, good breakfast , not a good service. we checked in late found couple of issues , hotel staff were very casual and didn't bother to attend or follow up. but the property is good just 1 night stay ,
from London
Submitted on 15-07-2016
A bit of a fawlty towers experience... Travelling for business, I was impressed by the view of Princes Street but would have much preferred a good night's sleep! First to say there is no air con in this hotel - I have stayed here before but was glad to be able to open a window. This time I was on floor 7 and the window opened straight out onto a grubby balcony which linked with other rooms on the floor, so I didn't feel safe leaving it open. Also there is a ferris wheel right in front of the h... Read more
from London, United Kingdom
Submitted on 18-07-2016
We usually use the other Mercure hotel in Edinburgh, which is very good in every respect...although a bit further away from the center. Despite less good reviews, we decided to try the more central one this time. Location is great but service is poor and staff is not helpful. Rooms are OK but nothing special and little equipment, e.g. no fridge etc. We will use the other Mercure again next time.
from Ulverston, United Kingdom
Submitted on 18-07-2016
Not a lot more to say , think the title says it all Rooms desperately need upgrading Staff need more training Lift is a joke,could be in for ages going up and down never reaching your destination. Public areas of the hotel are tired and dirty. Needs to be clarity on parking, and costs. Priced to highly for the quality provided
from Aberdeen, United Kingdom
Submitted on 18-07-2016
Excellent location for a hotel in Edinburgh. But is let down by room and bar/restaurant standards. In my view this hotel needs a complete 100% refurbishment. Rooms can be very small and can get very hot. But if you open the window the noise from Princes Street is very loud. As mentioned in a previous review I feel sorry for foreign tourists that have come a long way to Scotland only to be given this standard of accommodation. I??m giving it 2 stars for the friendly staff and the breakfast was... Read more
from San Francisco, California
Submitted on 19-07-2016
No plugs by the bed in my room so charging laptops and devices or your phone is not possible. Very annoying when you need you laptop / or phone for an alarm. They do this I guess to save their electric bill..! The WiFi. Free, but near useless so in effect there is no free WiFi. If it takes about 30 seconds to send one email forget streaming from iPlayer or similar apps. In this day and age a hotel that cannot even get fast WiFi together should not even be telling guests there is WiFi. Modern s... Read more
from Horsham
Submitted on 20-07-2016
The location on Princes Street can either be a blessing or a curse. I had a room where the big wheel opposite looked straight into my room so I had no choice but to draw the curtains which made the room very hot ( no air con). But if you want a relaxing night 's sleep I wouldn't recommend it. The Supermarket Lorry unloading at 0500 will probably put an end to your sleep anyway! Essentially however the problem is that the hotel is just tired. The bathroom was small and poorly equipped, toiletries... Read more
from
Submitted on 23-07-2016
Facilities and rooms are ok but nothing worth the room charge. Disappointed with the staff. Was told breakfast was from 6:30-10:00 just to find out that there is no breakfast before 7:00 the next morning. Asked for a wake up call which never came.
from Brighton, United Kingdom
Submitted on 24-07-2016
A short break in Edinburgh and we found ourselves in the Mercure hotel on Princess Street. We have stayed at many Mercure hotel and they have always been very good. We arrived early and to our delight our room was available within 20 minutes so we waited in the lounge bar which offers impressive views over Princess Street and the castle. The room allocated featured a walk in shower/wet room ideal for those of us with limited mobility. Check in was speedy, efficient and friendly. All staff was... Read more
from York
Submitted on 24-07-2016
I stayed here with my son in a twin room whilst attending a concert at Edinburgh Castle. The cost was £219 for the room. I booked it expecting a nice luxurious night. I was very wrong. First, the good bits. The location is perfect for all central Edinburgh's many attractions. The staff were very helpful and friendly. The breakfast was self-service and whilst the food wasn't gourmet standard, it was plentiful and quite tasty. The beds were a bit firm, and there was a nice warm quilt: ideal with... Read more
from New Jersey
Submitted on 24-07-2016
Stayed in town to meet with business associate. Chose Mecure due to proximity to train station and restaurants. I don't think that in 40 years of business travel I have ever had a room that small. For the rate per day, just felt ripped off. Left after early and got another hotel Restaurant was ok...not great.
from London, United Kingdom
Submitted on 25-07-2016
Good Location and Nice reception, looks nice from the outside but very disappointing inside, it is old and the rooms are run down and generally just not very nice, in desperate need of modernisation..
from Glenrothes, United Kingdom
Submitted on 25-07-2016
Lovely clean hotel in the middle of princes street. Right in middle of shops and local bars and restaurants behind. Was a bit warm in the room but overlooked the gardens and the castle. Would stay here again.
from
Submitted on 26-07-2016
Very good hotel, central position ideal for local amenities. Staff are very helpful and the choice at breakfast is as good as any hotel which I have used in Britain. Who couldn't wish for the absolutely stunning view of Edinburgh Castle while eating breakfast.
from
Submitted on 26-07-2016
We stayed at the Mercure Edinburgh City - Princes Street Hotel on our first night in Scotland. The staff was accommodating and helpful as we tried to navigate outside activities to avoid the jetlag nap. The room was average, clean with a decent bathroom. Our view was superb however, with a view of Edinburgh Castle and the gardens. It's located within walking distance of Old Town, as well as the hustle of downtown with plenty of shops, pubs and cafes close by. The buffet breakfast had a wide ... Read more
from dublin
Submitted on 26-07-2016
the hotel is a bit difficult to drive to we had to find a car park at Waverley station and pay £19.50 then fight our way to the hotel from there was it worth it NO!!!!! the hotel is just to expensive for what it is you cant even drive it or park near it and the bar prices are £5.00 for a bottle of beer and the restaurant expensive to do yourself a favour if you go across the road to Waverley Station theres a Wetherspoons outside station the beers only £2.85 a pint and the foods not bad either... Read more
from Middlesbrough, United Kingdom
Submitted on 26-07-2016
This hotel is very central being on Princess Street and close to the train station. Reception staff were friendly and helpful.The view from the room was fantastic looking out over the park and the castle. The bed was comfortable and the room was clean with good facilities. The only issue was lack of air conditioning. It was a very warm but we could not open the windows due to the noise from the street below.
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