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Best Western York House Hotel

London, England, United Kingdom (LGW)

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Based on 1743 reviews
Room & Rates

Standard Single Room, 1 Single Bed

1 single bed
65 sq feet (6 sq meters)

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Standard Double Room

1 double bed
86 sq feet (8 sq meters)

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Standard Room, 2 Single Beds

2 single beds
75 sq feet (7 sq meters)

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Standard Room, 1 Double Bed, Sea View

1 double bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Family Room

1 double bed or 1 single bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Family Room, Sea View

1 double and 1 single bed
Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

2 beds
400-sq-foot (37-sq-meter) room with sea views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

1 double bed
144-sq-foot (13-sq-meter) room with courtyard views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
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Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

2 single beds
144-sq-foot (13-sq-meter) room with courtyard views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
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Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

1 king bed
324-sq-foot (30-sq-meter) room with courtyard views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; free rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking, View (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking, View (Four Poster Bed)

1 king bed
400-sq-foot (37-sq-meter) room with sea views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

2 beds
425-sq-foot (39-sq-meter) room with sea views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

1 king bed
400-sq-foot (37-sq-meter) room with sea views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

3 beds
400-sq-foot (37-sq-meter) room with sea views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Superior Studio, 1 King Bed, Non Smoking, Kitchen

Superior Studio, 1 King Bed, Non Smoking, Kitchen

1 king bed
400-sq-foot (37-sq-meter) room with sea views

Entertainment - Free WiFi, LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Best Western York House Hotel
14-22 Royal Parade, Eastbourne, United Kingdom BN22 7AP

Rooms
Stay in one of 66 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Limited parking is available onsite.

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National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Know Before You Go

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • Dry Cleaning Service
  • Elevator / Lift
  • Game Room
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Porter / Bellhop
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1743 reviews
from New Forest National Park, United Kingdom
Submitted on 18-05-2016
Hotel sitting right on the front great views and airs on a sunny day .Staff was excellent with the Service and quality of approach to Customer Satisfaction. My only let down was the cistern was very noisy and seemed to be positioned behind the headboard
from Greater London, United Kingdom
Submitted on 19-05-2016
Took my daughter and granddaughter for girls weekend away. Was surprised to see just how wonderful the room was. right on the front of the hotel just feet away from the sea, wonderful. The room was extremely spacious, we even had a dressing room and Jacuzzi bath. The staff were very helpful and friendly. It all made for a wonderful stay and I would return here.
from Uk
Submitted on 19-05-2016
One night stay and was very disappointed £90, room was clean but very small. Room 110 avoid, on a landing on its own, everyone has to pass the room to get to theirs and you can hear every word so no chance of a peaceful early night or lay in. It also has the cleaners cupboard right next door so she was in there bright and early and then let herself in the room while we were sleeping. Very unhappy customer, did tell reception the next day.
from London, United Kingdom
Submitted on 23-05-2016
We could not fault the hotel or its staff both were excellent, staff friendly and accommodating. the only fly in the ointment was hate to say it but it needs fixing..the toilet cistern kept dripping not on the floor inside the cistern the noise could be irritating...the room was very comfortable more pillows less cushions on the King bed please..last but not least the flags outside unfold them my partner came in the evening and could not find the Hotel because the flags were all caught up. When ... Read more
from Ashford, United Kingdom
Submitted on 29-05-2016
I have stayed at York House Hotel many times before now and I must say that each time has been just superb! Everything about the hotel is just wonderful, all of the staff are so polite and attentive, they will all go the extra mile for you, without any fuss such as taking the suitcases from the car straight to our room if asked. We must mention that the sea view rooms that I have stayed in are all very well decorated and are to a very high standard indeed! In fact the rooms that have had should... Read more
from cardiff
Submitted on 05-06-2016
First time visit to this area this hotel is ideal for exploring the coast east and west. The hotel room was very clean and tidy the staff very helpful and polite,breakfast was very good,would recommend this hotel.swimming pool not huge but adequate.
from Surrey
Submitted on 05-06-2016
Great location had room overlooking sea. Great breakfast and dinner. Staff were very helpful. Parking could be problem in July/August in road. £4 to park in road over night but you can get £1 voucher from hotel when you arrive to leave you car until 11 next morning. Plenty of good restaurants within walking area. Would certainly go again.
from birmingham
Submitted on 06-06-2016
We booked an afternoon tea on Red Letter Days and turned up to be greeted like old friends, the table was ready for us in the window overlooking the sea and the tea was ready to be served as soon as we sat down. For £32 for 2 people I thought it was very good value and a lovely treat, when it came it was Enormous! It would have fed at least 4 people! The sandwiches were tasty and fresh; gammon / tomato, egg/cress, cheese/pickle, salmon and cucumber a whole round of each. Eight pieces of brea... Read more
from Crawley, United Kingdom
Submitted on 06-06-2016
just a few hundred yards from the pier, a very friendly hotel on the seafront. great location ,clean lovely room, great shower. very good selection at breakfast. Will stay here again. eastbourne is less crowded than brighton and good for a pleasent weekend away.
from London, United Kingdom
Submitted on 08-06-2016
Nice hotel with the street behind full of local restaurants and about 10 minutes walk to the City Center. 5 minutes by car to the train station which is about £5. Room was good but not very modern. Room service and the whole staff were very efficient and friendly though. However, they offered BT channels and could watch the Europa final, thumbs up !! The food served at the restaurant of the hotel is not very tasty though the portions are quit big. Its best to eat at local restaurants. Swi... Read more
from Ash Vale
Submitted on 25-06-2016
Fantastic from beginning to end! I (55) took my disabled/elderley Mum & her 82yr old friend! The staff were so helpful & friendly (especially REBEKA!!!!!!! Harry, William, Gabby & Andrew) The accommodation was perfect! Near to everything & right opposite the beach. Lovely views from our super seaview family room. Food was fabulous, tasty & plenty of it!!! (evening meal&breakfast)Parking was easy too. There was also a swimming pool which i used it was a lovely 31deg!!!! Nothing to fault here wots... Read more
from Stourbridge
Submitted on 02-07-2016
Visited for 5 nights. Room was clean and adequate size, at the back with view of a skip..(this is not a complaint) Quiet at night. Menu was varied and food well presented. Helpful friendly staff.Good value for money.
from Enniskillen, United Kingdom
Submitted on 04-07-2016
On arrival there were quite a few steps up to the hotel Not very suitable for people with walking sticks and crutches!! Rooms were clean but dated and overlooking an untidy back yard. Our party were all shunted to the back dining room which again needed up dating. Food was just o.k. Did not like the idea of having to place your evening meal at breakfast time. By that time one had forgotten what they had ordered or were sitting at a different table and this caused total confusion. Staff in dini... Read more
from Brighton
Submitted on 05-07-2016
We got a Secret Escapes package at the very last minute, including 2 nights stay, breakfasts, and 1 dinner - all at a very reasonable price. We are at the British seaside, there's a heated indoor pool, and a nice seaside front porch. The room is small but clean, and staff have been very friendly. Breakfast could be a busy challenge, so we will see how that goes. Acceptable so far, as expected for a Best Western member.
from Ipswich, United Kingdom
Submitted on 06-07-2016
Had a good stay, couple of niggles, food service was quite slow, and the food did not 'fit' a 3 star hotel in a seaside resort. Sea view room a must, and the room we had was very comfortable, clean, if a little tired in places.
from London, United Kingdom
Submitted on 10-07-2016
We stayed during August 2015 for two nights as part of our anniversary celebrations. This hotel is very central and along the sea front which can be very busy a times, but this is to be expected. The reception area was pleasant, with friendly staff. The room wasn't the biggest however it was well decorated I absolutely loved the colour and design of the feature wall, bed was comfortable and most of all the bedding and room was clean. Let's talk about the en suite it was lovely the shower wa... Read more
from
Submitted on 10-07-2016
2nd visit to this hotel and once again from start to finish I cannot fault it. All staff friendly and helpful, room with sea view was spotless, modern and well equipped, breakfast was yum with loads to choose from and this time had one of our evening meals in the restaurant and was not disappointed. A morning dip in the pool too which is to a perfect temperature topped off a relaxing we'll need break.
from Canterbury, United Kingdom
Submitted on 11-07-2016
We booked a stay at the York House as a mini getaway with friends. Having stayed here plenty of times before, as expected we had another great stay. Sea facing rooms with lovely bathrooms and all a great size! We went out for dinner but did drink in the bar on our return and received great service from the staff as always. Breakfast the next day was delicious. Plenty of local produce to try and some lovely home made extras! Thanks to William and Darren for looking after us. We will be back and h... Read more
from Belfast, Northern Ireland, United Kingdom
Submitted on 11-07-2016
32nd year!someone is doing something right!service was as brilliant as usual!and the food!a diet is now in order!already booked the same week next year!! i would recommend this superb hotel to friends and family!!
from Aldershot, United Kingdom
Submitted on 13-07-2016
Well 4 nights booked. Get to reception and problem with my booking. Had to get my phone and Internet on in the Rec to show them my confirmation. Not great I'm knackered after the drive here! Couple next to me kicking off as they had booked the four poster de lux room had confirmation email bit no four poster! Too many Cheifs I'd say. Everyone I met was on a Groupon deal. Ok , try to log on. No internet!! There problem , my phones ok. Recpt logs onto there own internet then asks me my password!!!... Read more
from
Submitted on 16-07-2016
We had a groupon deal, but if we hadn't and had paid full price, I might give the hotel 2 stars. Based on the reviews here, I was disappointed. When booking the hotel originally there was a rather officious member of staff that took my booking. However, the staff we came into contact with whilst there, were very friendly. We wanted to settle up for extras on our meal on the night, rather than at check out. This led to a little confusion at the time, but was worked out on a calculator, which we p... Read more
from Oxfordshire, United Kingdom
Submitted on 20-07-2016
You can't beat the staff here, we had requested a room with a bath so were upgraded to a suite with a jacuzzi bath in it with sea views. Very helpful friendly staff who can't do enough for you. On requesting we keep our room a little longer on our departure day, we were kindly given an extra hour for free. The location is great and good food and service too, however busy they are. We also loved the £1 parking permit and a lovely warm pool. For the price we paid, we had a fabulous time and... Read more
from London, United Kingdom
Submitted on 21-07-2016
Booked a groupon deal: 2 nights with dinner and breakfast; based on the review it seemed like a good deal. Indeed it was, however the room (092) needs an updgrade as well as the bathroom (don't be taller than 1.70m or you wouldn't be able to stand in the shower). Not the most impressive room but beds were comfy. A negative point: the access to the room is via the restaurant and the view is over a roof: do no open the windows or you will have fries smell in the room. Staff was friendly and helpf... Read more
from Phuket Patong Beach
Submitted on 21-07-2016
We booked a groupon deal for my birthday. The view from our room was amazing i recommend sea view for sure. Room didn't have fridge but other than this everything was perfect. Close to local shops and station.
from Staines
Submitted on 24-07-2016
My sister and I took our Mum to York House to celebrate her birthday. We booked a family room with a sea view costing £134 with breakfast. It was a lovely room, having a double and two single beds. However, the bathroom was tiny and the room was extremely hot. There is no air conditioning or fridge, just a small electric fan so it was quite uncomfortable at night. Our room, 154 on 1st floor, was nicely decorated and had huge windows overlooking the sea. We arrived about 3pm on a Friday an... Read more
from Dartford, United Kingdom
Submitted on 24-07-2016
checked in, We did not get what we expected... Which was a deluxe four poster bed room! Due to staff incompetence we have ended up with a standard room with a sea view... So that means we haven't got any of the additional benefits that come with a deluxe room. We had proof that it was a four poster bedroom that had been booked. Yes they have repaid the additional cost for the deluxe room and we have no choice but to accept it due to the plans we have made this weekend!. They could of had the cou... Read more
from Rochester, United Kingdom
Submitted on 25-07-2016
We stayed for one night in an executive sea view room which was beautiful and very well equipped. That is where the good review ends. Service in the hotel is poor. Breakfast was shambolic. After being ushered into the hot room and waiting for over 10 mins I had to get up and speak to a waitress to ask for a pot of tea. The selection of fruit was extremely poor prunes and oranges. A very poor selection of dry Danish pastries and muffins. The cereal bar was very messy with cereal all over the ta... Read more
from London, United Kingdom
Submitted on 25-07-2016
Stayed at this hotel for a few days . On arrival there was zero hospitality and very cold reception . Not the usual welcoming you get at hotels . Several rooms had been booked and we had only needed one . I could understand the confusion. When finally were able to check in the hospitality wasn't great. I had been promised as upgrade however on arrival this was not the case as the box of chocolates promised and jacuzzi bath was not in our room . The room was pretty basic carpet stains through... Read more
from London
Submitted on 30-07-2016
We stayed here for two nights in July 2016 on a Groupon voucher. They charged us a pound for all day residents parking right on the other side of the road which was wonderful value and solved a problem. We could grab our deckchairs and towels in the morning from the car and go to the (pebbly) beach. Check-in was swift and every member of staff was polite and friendly at all times. Dinner was lovely, couldn't fault it. Breakfast was a bit basic but we enjoyed everything we had. They replenishe... Read more
from St. Albans, United Kingdom
Submitted on 30-07-2016
Stayed overnight with dinner and breakfast . Lovely clean room and shower room. Food very good and staff very attentive and friendly. Good location. Large area with tables to sit outside. Will definitely stay again.
from Witney, United Kingdom
Submitted on 03-08-2016
We booked a two night Groupon deal & were delighted both by the facilities & level of service. We advised the hotel before arriving that we would be celebrating our wedding anniversary & the management certainly pulled out all the stops to ensure our stay was special. We were upgraded to a superb room with sea views and given a complimentary drink with our two course meal which was included in the deal. Contrary to some negative reviews, we thought the food in the dining room was very good. At b... Read more
from
Submitted on 04-08-2016
Enjoyed our overnight stay for our wedding anniversary. Paid a little extra for a sea view which was great, good sized room and facilities, large comfy bed, no fridge and shower was too hot! Complimentary chocs for our anniversary was a lovely touch! Food was good although customer service at breakfast could be improved. Got a good deal through Groupon!
from Rome, Italy
Submitted on 04-08-2016
A very nice hotel, right by the sea, splendid view from our bedroom window. Located quite conveniently close to the centre of town, away from noisy neighbours. A traditional old English style building, but with modern comforts, WiFi, Jacuzzi in the room and a heated swimming pool in the basement. Buffet breakfast with a very good selection of food and choice of extra buffet dishes i.e. Smoked salmon and scrambled eggs. Will definitely recommend and hope to come back in a near future.
from Worthing, United Kingdom
Submitted on 06-08-2016
Had a great stay here with my mum. We both had great rooms with very spacious en suites, which were kept wonderfully clean by the hard working housekeeping staff. There are lifts to all floors. All the staff were very helpful and friendly, the restaurant serving up good, locally sourced foods to a high standard. The beach is opposite the hotel or if you're not feeling that brave, the hotel has it's own indoor heated pool. The Verandah is a lovely place to sit with a glass of wine in the evening,... Read more
from
Submitted on 07-08-2016
I visited Eastbourne for the first time with my 14yr old son and 2 well behaved small dogs. After reading some of the reviews on here I was a little apprehensive about my choice of hotter. I needn't have been, the reception staff were very welcoming and helpful, they even upgraded us to a sea view room which was very spacious with seating area and wonderful views out to sea. The bathroom was a little tired looking, but everything worked perfectly well and it was very clean. We booked dinner for... Read more
from
Submitted on 08-08-2016
Stayed at the York house 4th to 6th August on a fantastic groupon deal on arrival we checked in with a very friendly man on reception our room was a standard as was told when we reserved our booking and was lovely only fault was the water was to hot in shower which you couldn't regulate. Sorry hotel we were in room 310 Food i could not fault you only have to ask staff for anything and they was so helpful. Would definitely return to York house as we visit Eastbourne regularly as parking amongst ... Read more
from
Submitted on 08-08-2016
The Receptionist, The Duty Manager, Restaurant Staff and Theresa the Barmaid, all of them excellent job! Very good food, precious, tidy and comfortable 134 room with gorgeous sea view (I loved the terrace). Nice swimming pool. Would visit again.
from Keynsham, United Kingdom
Submitted on 11-08-2016
Very warm welcome to hotel from Harry on Reception was a prelude to a consistent friendly, welcoming & helpful attitude from all staff members. We enjoyed the an excellent buffet breakfast with a wide selection of English & Continental dishes. Our evening meal was similarly exemplary with a good choice of dishes cooked & served perfectly. The bedroom had a splendid seaview & we slept very well in a large & very comfortable bed with surprisingly minimal noise from the seafront road. All in all a ... Read more
from
Submitted on 11-08-2016
We paid extra for a king size bed. Unfortunately we were just given two single beds pushed together which were very uncomfortable. The plumbing in surrounding rooms was very loud. Particularly in the middle of the night when toilets were flushed and taps were turned on. We didn't get a good night's sleep. The breakfast was good though and there was a nice selection.
from Maidstone, United Kingdom
Submitted on 12-08-2016
We stayed overnight 10th August 2016 for the airshow the next day. The same hotel did a Groupon deal of lunch and a cream tea on the 11th for the airshow. Our room was large, clean and overlooked the sea. We were on the first floor and everything about the room was perfect. The only possible improvement could be a clean-up of the parapet walkway outside the window which has obviously been used by decorators as a base for ladders to paint the exterior of the building and left a bit mucky. Apa... Read more
from Eastbourne, United Kingdom
Submitted on 13-08-2016
Booked this for lunch and afternoon tea during Eastbourne Airshow. Food was very good but choice of wine very limited and their Sauvignon Blanc and Pinot Grigio tasted awful so resorted to a bottle of Prosecco at £27 a bott!! But all in all a great day with a band provided to add to the atmosphere. Would definitely recommend.
from Bedford, United Kingdom
Submitted on 14-08-2016
The room was small,but nice & clean the staff did not know what they were doing.No management control over them.The breakfast & evening meals were very poor quality & always cold.The bar drinks are very expensive I would not recommend this hotel unless it is just to sleep over.
from
Submitted on 14-08-2016
I bought this as a Birthday treat for my Dad who is 83 years young! The groupon deal was for seating, lunch and afternoon tea on the Saturday of the air show. The staff were so accommodating, even down to providing a tablecloth as the metal table was reflecting the sun! They had a wonderful time, the seats were great, the food of a very high quality and plentiful. He and his companion had a super day. Thank you for making his day a memorable one.
from
Submitted on 15-08-2016
Overall brilliant. Great clean & tidy room, very comfortable. Breakfast was very nice with plenty of choice. Very nice restaurant although very stuffy as a lot of the windows would not open. Excellent staff whop were very helpful.
from
Submitted on 05-09-2016
Great hotel. Warm welcome. For an additional £30 we were guaranteed a sea view... The room and view did not disappoint. The rooms have been tastefully decorated, they were very clean and spacious. Brilliant spacious en suite with a power shower, extra towels and toiletries. Tea and coffee facilities were good. Our bed was very comfortable. We slept with our window and curtains open, listening to the sound of the sea all night and waking to the sun rising. So lovely! Breakfast was buffet styl... Read more
from
Submitted on 05-09-2016
Currently staying in the hotel. Very nice stay so far, great sea views room after ungrade. Breakfast great with lots of choice. Would come again . Location to all amenities is fine and welcoming staff.
from Surrey, United Kingdom
Submitted on 07-09-2016
We stayed here had a big sea view room was a lovely hotel and room. Really enjoyed our stay staff were friendly and helpful. We left an item behind the hotel asked us to pay for postage and posted this to us the very same day. Room was warm, bed comfortable. breakfast was buffet and ok.
from Eastbourne, United Kingdom
Submitted on 12-09-2016
For the third year running we watched Airbourne from the hotels veranda with 8 friends. We were very lucky with the weather, hot and sunny. The hotel offer included an excellent lunch, cream tea including a chocolate fondue and a seat on the veranda with a Dixieland band. It was excellent value for money and we are already looking forward to returning next August!
from London
Submitted on 13-09-2016
We stayed for 2 nights - 4 female friends so needed big rooms with twin beds - we couldn't have done better. Rooms were huge, clean and we had sea views, bathrooms small but well appointed. Staff were friendly and helpful, hotel was clean. Rooms looked recently renovated although public areas were a bit tired - especially the dining room. We didn't eat in the hotel so can't comment on the food. Welcome amenity of fruit and fruit juice was a nice touch. Tea and coffee making facilities in the roo... Read more
from orpington
Submitted on 14-09-2016
last min booking at the desk for overnight stay B&B the hotel was nearly at full occupancy so we were allocated a double basic room on the second floor at the rear of the hotel the room which was small but had a newly refurbished bathroom fully tiled with large walk in shower. the only disappointment was the buffet breakfast very little cereal choice ,no fruit, but cooked breakfast reasonable choice , the breakfast would be better if provided to order . having said all this I would return agai... Read more
from Bognor Regis
Submitted on 15-09-2016
We have just returned after a two night stay. We had a lovely room very clean and a sea view. The location is great not only for the sea front but also to walk to the town. The stairways do need a bit of paint and a new carpet. Other than that we had a great stay, the reception staff were very helpful and friendly I asked for fresh milk for the room and they went straight away and got this for me. We would come back to the hotel again.
from London, United Kingdom
Submitted on 18-09-2016
Stayed here last May and had a lovely time. Saw another offer for 2 nights B & B with one night dinner and thought we would return. Room was fine, we had paid extra for a sea view and view was good. Told we couldn't have dinner at 6.30 as fully booked so could have 7pm. Went down to dinner and we were only people in the restaurant. Another couple came in a few minutes later. Had two courses as per voucher. Chicken and leek pie not very nice, pastry hard, inside tasteless. Chips were so hard but ... Read more
from Maidenhead, United Kingdom
Submitted on 20-09-2016
The staff couldn't have been friendlier or more helpful when we stayed here. We were meant to stay in another hotel but that other place was so bad we felt very lucky when we fell into York House hotel and they couldn't have been nicer. Room was good, lovely see view. Would recommend this hotel. Thanks for looking after us.
from Eastleigh, United Kingdom
Submitted on 22-09-2016
I took my wife here for a 2 night stay at the beginning of September. We had an executive suite, not as big as we are used to, but we didn't need anything big for the weekend. Food on the "a la carte" menu was fantastic both nights and the wine recommendations worked well with each dish. We were that pleased that on the 2nd night, we made a point of thanking the Chef in person. The bar, whilst often quiet, was nice to chill out in and the lady at the bar (Rebecca) was a lovely, bubbly person who... Read more
from Bingley, United Kingdom
Submitted on 23-09-2016
Location, location and they make good use of it. The verandah at the front of the hotel is a nice place to sit with a drink, look over the sea and watch the world go by. The hotel itself is quite large and rambling, my room was very good, the swimming pool was small and very warm - I imagine very good for elderly or children. Breakfast had some nice unusual touches - delicious rhubarb juice alongside the juices you might expect, small cheese scones that tasted freshly made - all very nice. Dinn... Read more
from Potters Bar, United Kingdom
Submitted on 23-09-2016
A very mixed experience; good in some respects but overall a very busy hotel overwhelmed by trying to manage both large coach parties and the needs of private guests. The breakfast room was one of the worst we have ever experienced in a Best Western hotel; very badly presented and with items constantly running out, and the staff seemingly unable to cope. Worst of all was the antique multi-slice toaster that provided a constant source of confusion. Tables were poorly re-set; we had to find salt a... Read more
from derbyshire
Submitted on 23-09-2016
Stayed here on coach holiday for 4 day break. Bedroom good sized, clean with lovely modern bathroom. Had upgraded to sea view which was well worth the extra cost. Good buffet breakfast with plenty of choice. The break was spoiled by the undercooked food served at dinner and poor combination of vegetables served with main dish. Appears the chef has been watching too many tv cooking competitions. If they could sort the kitchen out this would make a significant difference to my rating
from kent
Submitted on 25-09-2016
Stayed here last night as a groupon deal . Request was honoured and we loved our room beautiful bed and sea view top floor. Thank you. Staff worked extremely hard and were courteous and attentive. The a la carte meal was very good and we were impressed with how it was presented and taste. The reviews that are not so good on here seem to be a different experience. For a short break we had no complaints , thanks again . Dawn and Neil
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