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DoubleTree by Hilton Hotel Dundee

Dundee, Scotland, United Kingdom (DND)

Hotel + Flight from
Based on 892 reviews
4-star hotel with restaurant and indoor pool.
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DoubleTree by Hilton Hotel Dundee
Kingsway West, Dundee, NA United Kingdom DD25JT

We will even welcome you with a warm chocolate chip cookie upon arrival. Located close to Dundee city center and with easy access to the A90 North and South, Dundee's main business and medical parks and many Dundee attractions, this modern hotel is perfect for business and leisure travelers.Each of the stylish guest rooms at this Dundee hotel feature a variety of thoughtful touches and modern amenities to make you feel at home. Draw the black-out curtains and sleep well in the comfortable bed, watch movies on the plasma TV, work at the desk with WiFi and store drinks and snacks in the in-room refrigerator. For your convenience, accessible and interconnecting rooms are available. Hold a business or social event for 120 people at this hotel in Dundee with a variety of meeting spaces available, including 3 purpose built conference rooms. Stay connected with a range of services in the 24-hour business center. Our dedicated staff are on hand to ensure your event is executed perfectly. Work out in the complimentary 24-hour fitness center, relax in the sauna or swim lengths in the pool before savoring delicious British cuisine in our beautiful AA Rosette restaurant, The Maze. After a busy day shopping, sightseeing or doing business in Dundee, unwind with a glass of wine in our relaxed Lounge.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 892 reviews
from Largo
Submitted on 03-06-2016
For goodness sake Hilton !!! Gorgeous room, lovely staff but the basics !!! No condiments on table, white wine not chilled, dirty dishes on adjoining tables not cleared, silly crockery, scruffy exterior to dining area which in itself is stunning. Pulling shutters down on the bar basically says " go away", when I queried is because " customers steal " ....REALLY !!!!.... Franchisees need to go and stay at a real hotel !! Typical Hilton which is why we have deleted do many under this banner.....n... Read more
Submitted on 05-06-2016
Picked up a Bank Holiday weekend deal for a 1 night stay B & B. Looks a bit tired from the outside but the Lounge, Bar & Pool all very smart. Bar staff friendly particularly the young Irish lad. Breakfast was good with lots of choice. Great value for money.
from Penfield, United States
Submitted on 05-06-2016
Great location - great hotel appearance, great grounds and gardens. Some of the best hotel and restaurant service I have had in my business travels. Have stayed at this hotel many times for the staff service, restaurant, and great amenities. Would highly recommend this hotel for both business and family travelers if your desires are to be in Dundee Scotland.
from Glasgow, United Kingdom
Submitted on 06-06-2016
A visit to St. Andrews for a family reunion saw my wife and I, plus my two daughters, ending up staying at the Doubletree as there were no rooms in St. Andrews. Some golf tournament or other! Eventually get to the hotel about 9.30p.m., having checked in online, and warned the hotel of the late arrival. Not a problem, they said, and do it turned out. Rooms quite spacious, good level of fittings and decor, soft but comfortable bed. Surprised that there wasn't a fridge in the room, but that ... Read more
from Fife, United Kingdom
Submitted on 06-06-2016
My sister in law treated myself and my husband to dinner on Saturday. We arrived early, were left in the bar, had to remind staff we were there for dinner. Ordered Moët champagne, not available, offered next best which was acceptable. Ordered dinner, starters were lovely. Waited over an hour for the main course, had to request it. Ordered sweets which were disappointing , 2 sweets sent back as inedible. Waiting staff very apologetic but too many diners and not enough staff. Received free... Read more
from Los Angeles, California
Submitted on 07-06-2016
We went to this hotel without much thought about it. know. Great hotel...standard stuff. It even looks unassuming when you pull up. But once inside...holy cow! The property is beautiful! It's a combination of old with new. Rustic is the word I would use. And I can't say enough about the staff. They really took care of us on our stay. I suggest getting the fruit plate and champagne. It was our anniversary on this we sat in the garden soaking in the sun and en... Read more
from Banbury, United Kingdom
Submitted on 27-06-2016
Recent stay in the accessible room was faultless. The room was modern and very spacious and hotel easy to get round in a wheelchair . Food was also excellent as were the staff. Disabled parking plentiful adjacent to the hotel entrance.
from Dumfries, United Kingdom
Submitted on 28-06-2016
This hotel is just off the Dundee city bypass, although heard little traffic noise during our stay. The hotel has good breakfast facilities. The room was done to a high standard and could not fault it. Would stay at this hotel again if returning to Dundee.
from Inverness Scotish Highlands
Submitted on 01-07-2016
I stayed at the Double Tree by Hilton for the first time last Sunday night, prior toa medical appointment at Ninewells Hospital. I took advantage of the Hilton Sale rate, which included dinner, bed and breakfast. The food was very good, and the staff in the lounge bar (where I ate) were attentive and friendly. My room on the Hhonors floor was excellent and had a walk-in shower as well as a bath. I had to get to Ninewells quite early, and the hotel organised transport for me to the hospital in t... Read more
from Ardmore, Pennsylvania
Submitted on 02-07-2016
This was a night to regroup and carry on with our tour of Scotland, so we only stayed one night. We were very surprised to find a great restaurant on the property as well as a beautiful garden! The history of the area was documented with a nice display in the lobby area showing the industry that once kept the community thriving. The original house from the estate was used by the Double Tree, as well as an additional building that was built especially for guests. We ate dinner in the restauran... Read more
from Aberdeen, United Kingdom
Submitted on 02-07-2016
It has been a few years since we had been back to this hotel, which is now a Hilton. It has had a renovation, but unfortunately much of the work is just cosmetic - a lick of paint over things and some new carpets, rather than a full strip down and upgrade. On the plus side our room was lovely and the staff were helpful and cheery. The evening meal was also great, but the breakfast unfortunately was more like the offering from a transport cafe. This hotel is in a lovely setting and has so much po... Read more
from Scotland
Submitted on 03-07-2016
First impressions are of a 60's motel added to a Victorian house. Check in was smooth with no issues, with a chocolate chip cookie. The room was very comfortable, decorated to a high standard, with all the usual features. The bathroom was spacious with both a bath and a shower, and lots of toiletries left out. With the room being so well appointed, it was a bit of a disappointment to find the food not quite hitting the mark. The scones for afternoon tea were microwaved and quite solid. Breakfa... Read more
from Glasgow, United Kingdom
Submitted on 04-07-2016
I always enjoy staying in this hotel. It is maybe slightly dated in places compared to other newer hotels, but it retains character and feels homely. The restaurant is a lovely place to dine for breakfast, the friendly staff are very attentive.
from Perth and Kinross, United Kingdom
Submitted on 05-07-2016
Stayed last week with my wife and son....on arrival the initial room we were alocated wasnt big enough. The two girls at reception couldn't have been more helpful and instantly changed this to a deluxe room with a sofa bed for a small charge. And for the quality of the room i was more than happy to pay. We stayed in the hotel for dinner and we were given both menus for the bar and main restaurant altho we were dining in the bar area. Me and my wife had starters and ordered our sons meal to come ... Read more
Submitted on 07-07-2016
Great overnight stay in this hotel. Staff very friendly and rooms were imacculate and very spacious. Beds were also very comfortable . Bathroom bright and spacious, bath was a little on the small side but I only used the shower. Did not hear any noise from outside the room through the night but other residents.
from Buckie, United Kingdom
Submitted on 07-07-2016
We did not find this Hilton up to expectations compared to other Hiltons we have used. The carpets in public areas are very drab. Waiting time in the Restaurant too long and soiled hand towel in bathroom was not replaced. Newspaper ordered for Sunday morning was not delivered. We would not use this hotel again.
from Dundee, United Kingdom
Submitted on 12-07-2016
Went here for a meal but we just were not impressed by the food , supposed to be a high class hotel but not for us , we wont be back , took too long too come out and were on cold plates , food was not hot enough . we did complain and were given some money off , but it shouldnt have happened in the first palce
from Glasgow, United Kingdom
Submitted on 13-07-2016
Arrived to a warm welcome and given all required to start our break lovely room and large bathroom we were on a bed breakfast and evening meal deal for two days evening meal was good but if staying more than a couple of days u may struggle with menu breakfast buffet style and more than enough choices to keep all satisfied staff were all friendly and helpful hotel about 10 minutes drive to Dundee town centre would recommend trying this hotel we will return
from Holland, Michigan
Submitted on 14-07-2016
Located well for my business trip but a little far out of town if you want to walk to nightlife. Can catch a cab to downtown. Average Hilton property. Has very beautiful grounds and gardens. Good value for Dundee area.
Submitted on 15-07-2016
We loved having air conditioning in our room, and we even asked for an oscillating fan which was delivered right away! Staff was very cordial & professional. The room was a king and was spacious and immaculately cleaned! Loved the heated towel bar!
from Bo'ness, United Kingdom
Submitted on 15-07-2016
We tried this Hotel after a visit to the Discovery. It was our Anniversary and we got first class treatment and our Grandson came along for Dinner..The food and service was very good and at breakfast the staff made us all very welcome, smiling and singing.
from Fraserburgh, United Kingdom
Submitted on 18-07-2016
Having stayed at the Dunblane Hilton many times I had always wanted to try the Dundee Hilton and on route to a stay at another hotel I decided to book here. We were allocated a room on the ground floor. There was nowhere to put toiletries in the bathroom, the TV didn't work properly and we later discovered that the room was next to a store room? and there was a fan or motor there which went on all night. The dining room wasn't that busy but we had to wait an inordinate amount of time for our tw... Read more
Submitted on 25-07-2016
I arrived straight from Australia. The staff were friendly and there is a nice ambiance in the public areas. The rooms are a bit tired and gloomy. That said, it is probably the best in Dundee and the staff are lovely and very helpful.
from Scotland
Submitted on 25-07-2016
We booked in here for a busy weekend directly via the Hilton website and checked in online before arrival. The location is good; directly off the A90 as you enter Dundee. There is ample parking and the grounds are well kept. The older part of the building is gorgeous and the newer part is utilitarian. Our arrival was a little bit early as we made good time on the way up. Our room wasn't ready but Kim at reception got us two coffees and warm cookies while we waited the few short minutes. Our roo... Read more
from Rome
Submitted on 25-07-2016
visited Dundee for some golf, easy to find, easy to access to area courses. Hotel is as noted, a bit of a mixed bag with the main house a lovely special visit, the associated standard rooms pretty common. I would be more than happy on the top floor, rooms overlooking the gardens...very comfortable. A couple of old house issues where for no reason the pipes start to rythmytically thumping. To stop it you have to release the air in the faucet...simple but can be annoying. Nice house, dated in... Read more
from Northampton, United Kingdom
Submitted on 26-07-2016
Great place with nice grounds for families to stay. Took my two small children and they really enjoyed it. Staff were lovely. Pool wasn't working so very cold and steam room was out of order which was disappointing but otherwise the stay was good. The hotel was a bit worn in places but despite this it was still nice and had been recently refurbished. Would recommend it!
from Newport Beach, United States
Submitted on 26-07-2016
My family and I had an amazing experience. The hospitality and service were wonderful all four days we were there. Natalie at the front desk was especially friendly, helpful and professional. Also, the Scottish breakfast was terrific.
from houston, tx
Submitted on 27-07-2016
Overall experience here is what you would normally expect at a Doubletree. Rooms are clean but a bit small i expected something a bit bigger. In Comparison i stayed at a Premier inn the night before and the room i was in was considerable bigger. Bed was an issue. Had a king size bed but it was uncomfortable because the center of the bed was caved in. I was in the room with my wife and sleeping side by side one side of our bodies was lower than the other and it was quite annoying considering it... Read more
from Leyland, United Kingdom
Submitted on 30-07-2016
I stayed here earlier this week on business and the hotel is excellent. A personable welcome at reception, good room facilities and the food at dinner and breakfast was excellent. The team were really friendly, especially the lady who was in charge of breakfast who couldn't do enough for the guests. My only minor build is that in room cleanliness could have been marginally better but nothing to stop me using this hotel whenever I am in Dundee.
from Florida
Submitted on 04-08-2016
The rooms were not in the manor as the picture makes you think. The building from the outside of the hotel areas looks a bit shabby. Pool is tiny and does not allow kids after 7:30 PM. Bed was ok, but sofa bed awful. No nite lite in bathroom. Gym was good if limited and small. Food and tea in afternoon was very good. Cookies were great.
from Northern Ireland
Submitted on 06-08-2016
Staff very friendly & always helpful. Lovely room, very clean and maid service every day of our stay. Fantastic breakfasts and the nicest steak we have ever had in lovely restaurant. On the negative side, only small points, hallway carpets looked a little tired and pool area could do with a jacuzzi to complete it also very soft pillows (actually caused stiff neck for a few days! )
from Exeter, United Kingdom
Submitted on 06-08-2016
Absolutely fabulous! Couldn't fault anything about our stay. The hotel is clean and well staffed, we were well provided for and staff were attentive and efficient. Good location to get to and lots of parking.
from Glasgow, United Kingdom
Submitted on 07-08-2016
I thoroughly enjoyed my stay in this DoubleTree. Everything was perfect - reception team excellent, room was well maintained, clean and comfortable. You get everything you would except from a good Hilton hotel - everyone is friendly, helpful and would go out of their way. The food was great at breakfast and the servers their are again great. My room was a good size, linen fresh and clean. Only negative comment is the pillows could do with replacing (feeling a little used). The hotel is a ... Read more
from Oban, United Kingdom
Submitted on 13-08-2016
Stayed here enroute to Aberdeen. Perfect location as its just off the dual carriageway and yet it's so peaceful for sleeping at night. A warm welcome by reception along with a delicious warm cookie which was a nice wee touch! Had a room on the HHonors floor so the room was huge with a bath and separate shower. Really a very nice room! Dinner in the evening was very nice and we just ate in the bar area, the on,y issue was that it was so busy the service was pretty slow. None the less the waiters ... Read more
from Glasgow, United Kingdom
Submitted on 13-08-2016
Lovely overnight stay for our anniversary! Staff were really friendly and especially so at dinner!nothing was a problem to them and made us feel welcome, they also came out with happy anniversary dessert which was very thoughtful! Room was lovely and clean and modern!
from Kelso, United Kingdom
Submitted on 14-08-2016
The hotel was very busy but staff were very compitent in the way they coped . All was available for what you needed, bar, food spa. the position of the hotel is ideal for the Dundee area. Will definatly use hotel again
from wilmington, United States
Submitted on 15-08-2016
This was our latest visit to Dundee and we stayed again at the Doiubletree. The hotel is situated just of the main road and is easy to get to. As in the past we had a very nice room and the service from the bar staff for light meals and the breakfast team was very good indeed. .The grounds are quite pleasant and provide a nice area to relax in.
from Liverpool, England, United Kingdom
Submitted on 30-08-2016
Excellent hotel with pleasant and helpful staff. Grounds are lovely. Food is really good. Pool is very small. Gym reasonable for a hotel with newish machines. Rooms were nice enough. Only negative is that it is situated just off the ring road, but a few miles from city centre with no other eating places in walking distance (unless you pack your boots). Not the hotels fault but taxis seemed a tad pricey. But generally highly recommended especially if you have good deal. Dundee lovely too.
from Glasgow, United Kingdom
Submitted on 31-08-2016
We were fortunate again to be working close to this hotel and given our other excellent visit we decided to go to this hotel rather than one in St.Andrews. We were not disappointed in our choice. This hotel and it's team exudes high levels of customer care. From arrival to departure the staff go out of their way to make your stay very comfortable,homely and warm. The food is homely but to a very high standard (would highly recommend the steak pie and haddock). The breakfast is also superb and t... Read more
from Brechin, United Kingdom
Submitted on 06-09-2016
Just attended a family wedding here and everything was spot on. Great location. Plenty of parking. Quiet even although you are just off the dual carriageway. Definitely recommend this venue for anyone.
from Dundee
Submitted on 07-09-2016
This is my third time staying in this hotel and I am certainly going to come back when I next stay in Dundee! Location is a bit out of Dundee but still very close to centre plus make the hotel very quiet and peaceful. The cookie on check in is a nice touch. Lovely spacious room with really comfortable bed and pillows. Shower is modern and powerful. The complimentary Wifi is very fast. Overall great hotel and I certainly recommend those with a car to book this hotel.
from Newry, United Kingdom
Submitted on 07-09-2016
This is an excellent hotel. We stayed here recently with our 2 young boys and it felt like home from home. The kids loved the hotel grounds and most importantly the leisure facilities. The family room was very clean, comfortable and spacious. The hotel staff could not do enough for you. Natalie on reception was fantastic and nothing was too much trouble. The breakfast was very good and overall our 2 night stay was amazing. Gary the Deputy Manager was a fine ambassador for this hotel and I cannot... Read more
from Kettering, United Kingdom
Submitted on 11-09-2016
I have been a regular visitor to this hotel over the years and it has always provide good food, good service and clean comfortable rooms. It's sad that some of the regular receptionists have moved on as they were friendly and polite but life goes on.
from Ballymena, United Kingdom
Submitted on 11-09-2016
This hotel stood out the minute we drove up to it. From the moment we stepped into the foyer we knew we were in for a treat and we weren't disappointed! Everyone here seems to love what they do! Everything was spotless and once we stepped into our room we were really impressed with how stylish it was and everything was just perfect. Bed was sooo comfy and having air conditioning was so welcomed as I get so hot and bothered through the night. The bathroom was spacious and modern and hubby was re... Read more
from Waltham Abbey, United Kingdom
Submitted on 11-09-2016
Enjoyed our weeks stay on holiday, the staff were efficient friendly and helpful. Problem with location of our room was sorted quickly. Overall we had a really enjoyable stay, excellent food and the location of Hotel was good, quiet, but within easy reach of City Centre and access to good road links.
from Dundee, United Kingdom
Submitted on 12-09-2016
Attended a wedding and reception 10th Sept 16 within the hotel. We have not been to the hotel for many years even though we live closeby, it is very clean sharp and well presented. Wedding was also beautifully presented by the staff in the large conservatory and very bright and happy surroundings with air conditioning on what was a very hot day. All the frills were presented by happy and friendly staff very neatly dressed and were very proffesional. The meal was delicious and hot and staff again... Read more
from Chester, United Kingdom
Submitted on 14-09-2016
This place is fast becoming one of my favourite Hilton chain hotels. Built in the grounds of the family home of a couple who once owned a nearby papermill (their names can be found on the outside stonework and drain ironwork). Stayed twice in the last two months. Different check in girl on both occasions, same brilliant service. They took the time and effort to welcome me (which sounded genuine, not US-style fake). Spot on with the Hilton Honors blurb too. They told me all of the HH benefits, wh... Read more
from Dumfries and Galloway, United Kingdom
Submitted on 15-09-2016
Really enjoyed our 3 stay ,staff all extremely nice and made us feel so welcome.Our room was spotlessly clean.This was our first visit to Dundee,and we found the hotel was an ideal place to stay and relax after touring some of the attractions,such as Glamis castle and gardens,The research ship Discovery and Verdant Works.We had a fantastic time and will return in the future to visit the other local attractions. And of course will be rebooking this hotel fabulous!!!!
from Sunderland, United Kingdom
Submitted on 15-09-2016
I have stopped at this hotel in numerous occasions and cannot fault the service from the staff. The facilitates are first class and the breakfast is one of the best I've had. I am staying again for 5 days next week, and will continue to do so. Thanks again Dale
from Dubai, United Arab Emirates
Submitted on 16-09-2016
Nice experience, wonderful green gardens with rabbits, great dinning experience and service. Bedroom well furnished and modern. Enough parking lot and free !!! Location excellent, easy access to Downtown and main roads.
from Scotland, UK
Submitted on 18-09-2016
I recently had a prolonged (one month) stay at this hotel thanks to building work in my own flat. The property itself is well-kept and has some lovely grounds. It was busy (I think nearly fully booked) every night I was there but the staff were always welcoming and helpful. In particular the food & beverage staff went out of their way to welcome me - it was apparent that they had also been well-briefed as a team and were aware I was there as a temporary long-stay resident. I was nice to have... Read more
from Motherwell, United Kingdom
Submitted on 21-09-2016
It's great when you arrive at a hotel to find everything as it should be - you got the room you wanted, the receptionist at check-in was friendly and efficient, you were staying in the quietest part of the hotel, the room was spotless and comfortable, the a/c worked properly, the staff at breakfast were genuinely trying to make you feel happy, and everything just made the whole experience effortless and enjoyable. It doesn't happen in many hotels, but it happened to me in this one. Thanks Double... Read more
from Ireland
Submitted on 24-09-2016
A one night stay .. overall a good evperience ... In room dining a bit light with cold sandwichs only after 10 ... soup would be nice ... bed too soft Breakfast average .. fried eggs over done and burnt underneath. .. would use again ..
from Crieff, United Kingdom
Submitted on 25-09-2016
So on arriving at hotel receptionist was very welcoming... Though Check in being 2pm we arrived nearer 5... She phoned housekeeping 2 make sure our room was ready! After entering our room it seemed clean and tidy apart from last guests dirty linen still being there in a pile... We had passed housekeeper in hall so popped our heads out and asked for it to be removed.... Shortly after, then realising bins from previous guests hadn't been emptied either! Not a big deal at all... Until check out, we... Read more
from Haliburton, Canada
Submitted on 25-09-2016
Stayed first night in Scotland after flying into Edinburgh from Canada. Setting and room were good, staff friendly and helpful. The pool was a good spot to relax after our long flight and drive. Had supper in the lounge and breakfast in the dining room, food was good and wait staff attentive. Was a little hard to find, but would stay again.
from North Yorkshire, United Kingdom
Submitted on 26-09-2016
Thoroughly satisfying two night stay for a reunion. Every member of staff greets you. Reception cheerful, helpful, knowledgeable- just ask. Rooms spotless, just a little small. Our upstairs function room cosy. Food very good. Courtesy bus into centre of Dundee a valuable facility as location is peripheral but spacious and scenic.
from Toronto, On
Submitted on 27-09-2016
The hotel is clean and the staff very friendly, the grounds are beautiful, and the food is good. Our bed was HORRIBLE! It appeared to be broke as we rolled to the centre, and our feet were higher than our heads. The response given was that the hotel knew there were problems with the beds and they were going to be replaced in the near future. Not acceptable response. IF you know your beds are in bad shape, don't rent the rooms until the problem is corrected. BTW you are NOT sleeping in a castle ... Read more
from Leeds, United Kingdom
Submitted on 28-09-2016
No complaint ,excellent room good service , only downside no hot food in room service available on arrival Otherwise would def recommend Room was excellent and clean but slight warm , would stay again
from Edinburgh, United Kingdom
Submitted on 28-09-2016
I thoroughly enjoyed my stay in this hotel. There are many refurbished rooms that are excellent. The quality of the food at dinner was exceptional. The staff are all very friendly and sociable, I was made to feel at ease straight away. There are many stars amongst them and whereas there will be as many unsung heroes behind the scenes, I must pick out Sarah on reception, calmness personified, Clinton on the bar - cheerful and chatty, Adriana in the Restaurant, just promoted and a really lovel... Read more
from United States
Submitted on 03-10-2016
Not impressed for being a Hilton owned accommodation. The rooms and halls are very dated and musty odor of just being old. Very difficult to find even by using our GPS. Would not be by first choice if I come to the area again.
from Aberdeen, United Kingdom
Submitted on 04-10-2016
Recent weekend break at the Hilton.was a weekend of good and bad..the good..lovely staff especially Clinton at evening meal and inge at breakfast.Quick efficient check in (though no cookie offered as advertised)room clean and satisfactory for cost. Breakfast well cooked and dishes ordered off menu quickly arrived,staff all lovely and drinks served quickly,had solo use of pool though small perfectly adequate Now the a previous reviewer has noted terrible music noise from wedding on Friday... Read more
from Coupar Angus, United Kingdom
Submitted on 05-10-2016
birthday treat was afternoon tea with bubbles, On the whole a reasonable but not exceptional afternoon tea. Sandwiches ok but appeared to be "cheap" bread and scones boiling hot after being heated in microwave. strawberry tarts and tiny bite sized lemon curd meringues topped it off. Pleasant staff .
from Stromness, United Kingdom
Submitted on 05-10-2016
Our room had all the facilities we needed and was very quiet. We were close to the leisure pool. The staff were helpful and friendly, particularly in the dining room. There's lots of parking space and lovely, well kept grounds. The hotel is easy to find, especially if you're approaching from the west. The pool and changing rooms were the cleanest I have come across in a hotel leisure area - very impressed!
from Auckland, New Zealand
Submitted on 07-10-2016
Lovely hotel. Stayed in superior room. King size bed- comfortable. Air conditioning, fridge and safe in room. Good size bathroom with separate bath and a shower. Food was good. Lovely swimming pool, gym , sauna and steam room. Staff were nice and friendly. Loved getting a freshly baked cookie on arrival at reception!! Absolutely delicious!! Only complaint was I wanted another one!! Hehe.. Very moorish!!
from York, United Kingdom
Submitted on 12-10-2016
Coming to Dundee and staying at the Double Tree is like a coming to visit friends. The staff are the key to the success as they make you feel welcome, serve you your favourite drinks, remember the food you like and how you like it cooked. It may not be a posh hotel but when you travel regularly and often have to stay away from your family it is really great to be in a friendly atmosphere where you feel that the staff genuinely care about the experience you have when you are in the hotel. I highl... Read more
from Maidstone, United Kingdom
Submitted on 13-10-2016
We had stayed here before some time ago under previous owners and it felt good to back. Ayer arriving at room we realised we were not in the room type we had booked. The reception blamed technical errors and changed us to the correct room. So, room was smart, clean and well appointed. Breakfast was with great choice and quality. Big plus- fantastic staff especially at breakfast were standout. Negative- noisy with banging doors late night and early mornings. We overlooked the front entrance so th... Read more
from Greenock Renfrewshire
Submitted on 13-10-2016
Stayed here for 4 nights, Enjoyed the hotel and its situation away from the hustle of city life but close enough to comute to town. Must mention the staff and their ability to make you feel very at home here. Special mention for Caroline and Lucy on reception so nice and very caring. Superior room was nice clean and quiet The food was to be honest a little below the standard I was expecting and a little bit pricey sorry I have to be honest. The breakfast however was very nice and again the staff... Read more
from Durham, United Kingdom
Submitted on 14-10-2016
This is a lovely hotel with good facilities. Room was great, extremely clean but a little lacking in storage and a little dark , no natural light. A lovely breakfast, Haggis beautiful! Conservatory was a little grubby in places but it didn't affect our stay. Definitely use this hotel again.
from Glasgow, United Kingdom
Submitted on 14-10-2016
Weekend stay here as a couple for a local seminar. There was ample on-site parking for the car even though a wedding was taking place at the hotel on the same weekend. The check-in was prompt, the reception staff friendly and our room was available immediately. The room was a short walk away in a wing off the main block from the reception area and disabled guests would not have any steps to navigate to this section of the hotel. Our room was clean, simply furnished and on the ground floor. ... Read more
from Germany
Submitted on 16-10-2016
Be cautious when you book the hotel on Hilton page direct as it may just multiply the price of the first night with the length of stay (6 nights), even if from second night the room was much cheaper if booked separately. I stepped in this trap and had 80GBP more on the bill for 1 booking than for 2 bookings - fully pre-paid 6 month in advance not changeable. The hotel location is good when you go by car, sufficient parking and direct access to A90, but the hotel is located 4 miles outside Dund... Read more
from Aberdeen
Submitted on 17-10-2016
I stayed here in the junior suite with my girlfriend and the room was beautiful, the staff great but the food from room service was horrific, i had orderd nachos and i could barely dig them for the bottom of the plate they had been left that longer before coming up. We then hardly slept due to an awful noise from the hall which never seemed to stop!
from Leicester, United Kingdom
Submitted on 19-10-2016
We spent 3 nights at the hotel recently. The room was comfortable but not plush. Tea and coffee making facilities and the usual amenities in place. We had to call maintenance three times as our lights kept going out but they were quick to sort this out. I would of liked more towels in the room. The breakfast was very nice and the lady in charge of the dining room was a joy to see every morning. So polite, cheerful and professional, she made breakfast a very nice experience, a very very valued me... Read more
from London, United Kingdom
Submitted on 20-10-2016
Hotel is excellent. There were a few problems with restaurant / Bar due to a lot of new staff. However management did endeavour to alleviate these issues. As usual everything else was up to the usual excellent standards and looking forward to my next trip there at the end of October.
from Tain, United Kingdom
Submitted on 20-10-2016
Good and quiet location. Food is well cooked but limited choice. Beds are king size and comfortable and wifi is free in rooms if Hilton Honors members. (We are ???). Downside is no lift, best on ground floor.
from Glasgow, United Kingdom
Submitted on 20-10-2016
Had another great stay here, the staff are warm and friendly and the new menu in the restaurant is delicious ??? Dundee continues to surprise us with things to do with the family. This time visited the transport museum, Broughtyferry castle and Dundee Law, all within 10minutes of the hotel. Looking forward to our next stay ???
from Glasgow, United Kingdom
Submitted on 23-10-2016
Fantastic overnight stay with family to celebrate my 60th birthday. Deluxe rooms are lovely with large bath/shower room, well appointed and with complimentary wifi. Bar/lounge is very relaxing with large TV and fireplace. Quad spa is very relaxing with small pool, steam room and sauna also has large gym. Restaurant was comfortable, evening meal and breakfast were excellent. Hotel grounds are very nice and well tended. All the staff were welcoming, friendly and accomodating. Hope to stay again in... Read more
from Edinburgh, United Kingdom
Submitted on 24-10-2016
First time here and other than some minor issues which should have been addressed before arrival spent a lovely time with my wife. Dinner was exceptional lovely restaurant as was breakfast. The actual Hotel was a lot smaller than I imagined but was nevertheless cosy especially as it was yet agin a raining weekend. Hilton staff as always attentive especially in the Restaurant. Recommended for a shot stay.
from Wakefield
Submitted on 26-10-2016
Stayed for 2 nights whilst in Dundee for a friends wedding. Hotel was well presented. room was clean and tidy, spacious. We had a king room. Shower was nice and powerful. No noise issues from other guest for us as we were near the end of a corridor so not many people passing our door. Breakfast was really nice - cooked well, friendly and helpful staff. As we were just either here or at the wedding venue I can't say to much on whether the location was good to explore Dundee, but I would consider... Read more
Submitted on 27-10-2016
Stayed 3 nights on a trip to visit family and friends. We regularly travel to Dundee for this purpose staying in hotels 3 or 4 times a year but this was our first stay at this hotel. Decided to pay a bit extra for a fancier hotel as it was our wedding anniversary. Booked through Expedia and there was some confusion over the room we booked as the room descriptions and names were different (deluxe, superior...I think they do it to confuse us). Anyway we didn't get the type we expected but it would... Read more
from Dundee
Submitted on 27-10-2016
Me and my partner had a fab time in the doubletree for a night relaxing without the kids will be back soon, staff lovely and friendly and spa was lovely to, just what u need after a two week break with kids off school
from Newcastle, United Kingdom
Submitted on 30-10-2016
A nice touch when you check in, is the receptionists offer you a freshly made warm cookie, it's nice to have with a cup of coffee after travelling. The bedrooms are a good size and lovely comfy beds. The staff are pleasant & smartly dressed and the hotel lounge and restaurant areas are cosy & clean and have lovely views over the pretty maze and gardens. The food is very good and I was impressed with their range of gluten free foods available too.
from Aberdeen, United Kingdom
Submitted on 31-10-2016
We arrived to a very good welcome from staff on reception. Our room was nice and clean with everything we needed. The pool area was a nice place to relax and unwind. We had friends join us for a meal in the restaurant which we didn't think was up to standard. Service was great but food was a let down. I would stay at hotel again but will eat out next time.
from Falkirk, United Kingdom
Submitted on 01-11-2016
Overnight stay - Saturday 29th - Sunday 30th October This was my second visit to this hotel and we chose it again for its location, comfort and facilities. My wife had business in Dundee centre and is only a 10 minute drive away. We arrived at the hotel earlier than we anticipated and were allowed to checked in however our room wasnt quite ready for us so we had to wait around for about 20 minutes. We were please to see that we had been given an upgraded room from the Standard Double we had bo... Read more
Submitted on 01-11-2016
Booked the Double Tree for 3 nights whilst up north visiting family. Good location just outside Dundee, about £8 to get into the city. Great facilities pool, gym, sauna etc. Huge room and very clean and tidy. Staff were very friendly and couldn't do enough to help. Breakfasts were superb - and a good variety that could be special order if you didn't like the selection set out. Didn't eat there in the evening as were out in Dundee - but from what I saw many guests were Will definitely be goin... Read more
Submitted on 02-11-2016
Very nice hotel and have stayed before. Warm cookie offered on arrival is a nice touch. Rooms are very clean and modern. Didn't get a chance to use the spa facilities but from what I saw it all looks nice. I had dinner and breakfast at the hotel and the food was very nice.
from Dundee, United Kingdom
Submitted on 04-11-2016
Bed was comfortable, spa facilities good but room was dirty and plugs in the room were poorly planned and inconvenient! Breakfast had potential but poor replenishment of food left us feeling underwhelmed.
from Dundee, United Kingdom
Submitted on 05-11-2016
My daughter and son in law were married there a few weeks back and I cannot fault their choice. The staff were so friendly, nothing was too much for them, right across the board, from the dining room staff to the bar staff, to the wedding co-ordinators. Guests who were travelling from further away and staying over were able to arrive that morning and get into their rooms early to get ready. There was no rush to get the rooms back either when the wedding was over. No 'we've had your money now get... Read more
from Orillia, Canada
Submitted on 05-11-2016
This beautiful hotel on the edge of town is situated on a large piece of land which is beautifully maintained, like a grand country estate. It has elegance and charm. The rooms are bright and comfortable, the service is very good, and the meals are excellent. I would love to have stayed here longer, to just relax and enjoy the beauty and tranquility of the place.
from Sheffield, United Kingdom
Submitted on 06-11-2016
Haven't stayed in a Hilton for a while and was pleasantly surprised. The hotel was lovely, food was a high standard and the DDB rate was excellent. Also used for a small conference and the facilities were very good too. Definitely one to add to the frequent visit list
from Bishops Stortford, United Kingdom
Submitted on 08-11-2016
This hotel is outside Dundee and when we visited, the complimentary shuttle bus was out of action. Taxis to and from the city are about £12 each way so inconvenient. The room we had was fine, comfortable bed and a brilliant shower. Dinner was good and the best steak and ale pie I've had in a hotel in a while as full of steak. Breakfast was a little disappointing with fried eggs that looked as if they had been standing there for a week but they did have scrambled too. Breakfast was however brigh... Read more
Submitted on 09-11-2016
Met a colleague here for breakfast meeting. Whilst the staff were very friendly and tried hard the eggs were forgotten to be delivered. Food quite good and smoothie very tasty. All in all very pricey for the service and product. Toilets needed a clean and door handles sticky etc. Little disappointing but ok.
from Welwyn Garden City, United Kingdom
Submitted on 12-11-2016
Excellent hotel. Large comfortable room. The only problem is there are no shelves or drawers to put smaller items of clothes so we had to use our suitcase. The restaurant was very smart and the quality of the food was excellent. All the staff were attentive, friendly and helpful, especially those in the restaurant. We were attending a family funeral and the wake was held here too. It was handled very well.
from Glasgow, United Kingdom
Submitted on 15-11-2016
Good Points, we were in an honours room and the décor was very good. The room was large enough to accommodate a super king bed, and a Sofa and coffee table. The bathroom was excellent have both a bath and a shower cubicle. Everything worked well. Bad Points. Hot breakfast was not hot enough. Evening meal was average, soup was not hot enough. Rooms were quite but main room doors made a lot of noise when closing, resulting in an "early morning call", when anyone left their room. One pint ... Read more
from Glasgow
Submitted on 15-11-2016
Stayed here in November this is the second time stayed here rooms are of average size TVs bath is extremely small and a bit dated I wasn't not happy with room service I ordered haddock and chips an recieved hake an rice then was told the chief had gone home so I was not happy with that
from London, United Kingdom
Submitted on 15-11-2016
Having organised a weekend conference for 120 professionals, I was delighted with the meeting room facilities, the accommodation, the restaurant and the service received from hotel employees. A great experience and a successful conference thanks to the attention to detail and customer service attitude of all the staff.