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Best Western Plus Dover Marina Hotel & Spa

London, England, United Kingdom (LGW)

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Based on 911 reviews
Room & Rates

Standard Double Room

1 double bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Twin Room, 2 Single Beds

2 twin beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Family Room, 1 Double Bed with Sofabed

Family Room, 1 Double Bed with Sofabed

1 double bed or 1 sofa bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Superior Room, Balcony, Sea View

1 king bed
Furnished balcony/patio with beach views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Double Room, Sea View

1 double bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 Single Bed, Non Smoking

1 single bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 Double Bed, Non Smoking

1 double bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Single Beds, Non Smoking

2 single beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Family Room, Multiple Beds, Non Smoking

3 beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Superior Room, 1 Double Bed, Balcony, Sea View

1 double bed
Balcony with sea views

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 Double Bed, Non Smoking, Sea View

1 double bed
Overlooking the sea

Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Dover Marina Hotel & Spa
Dover Waterfront, Waterloo Crescent, Dover, United Kingdom CT17 9BP

Rooms
Stay in one of 81 guestrooms featuring flat-screen televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Grab a bite to eat at the hotel's beachfront restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Dover? This hotel has 736 square feet (68 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 5 for children (approximately)
  • Airport shuttle fee: GBP 165 per vehicle (roundtrip)
  • Late check-out fee: GBP 30
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 911 reviews
from Dover, United Kingdom
Submitted on 21-05-2016
Staff exceptionally good and helpful. Good decor, Good food, Like all hotels, creaks a bit when full, but no real inconvenience. Lovely room but over the vents from the kitchen so cooking smells. Also room layout is a triumph of aesthetics over practicality.
from oldromney
Submitted on 23-05-2016
Did an overnight stay in this hotel with dinner, bed and breakfast! The room was tidy and clean, the staff were all friendly, and the food was delicious can't fault it at all! We also choose to have a spa treatment each which we both enjoyed! This is our second year at this hotel and would return.
from Hayes, United Kingdom
Submitted on 24-05-2016
We arrived while they were having some work done in reception. We couldn't get in. We were ringing the bell trying to get someone's attention. Then another guest told us to use the ramp entrance. We did that with all our bags and then had to fight our way through the bar chairs with all our bags to head towards reception. We were checked in by the front door (the one they weren't paying any attention to earlier). They then sent us through the bar again, down the corridor, up the emergency exit ... Read more
from
Submitted on 27-05-2016
My friend and I came here for an afternoon tea and spa day and it was absolutely wonderful! The afternoon tea was the best I have ever had! The scones were fresh and absolutely divine! The macaroons and sandwiches were delicious also! The masseuse was amazing and very polite. The bar staff were the only downfall, impolite and really quite rude. The woman looked irritated when I asked for a glass of tap water, they handed me a cloudy warm glass of water which is just unacceptable. The gent in the... Read more
from
Submitted on 29-05-2016
Well - rooms with no air conditioning, a lift takes hours to teach you either upstairs or down, dirty crockery doesn't make for an enjoyable or indeed pleasant stay. The saving grace was a lovely cafe next door serving wholesome fish and chip and a good location. Window frames are rotten and frankly it needs gutting outside! Won't be back I would rather take my chance parking at the harbour and staying in a Premier Inn!
from Nottingham, United Kingdom
Submitted on 30-05-2016
The staff are really attentive and helpfull, which would be a key reason to for us returning to this hotel. The standard rooms are small and if you book a deal expect not to have a view of the harbour. The restaurant is pleasant and the pianist playing adds to the atmoshere. The Sunday lunch is very good, but do not recommend the main menu on other nights...the food was of less than expected in quality, presentation and quantity. But would certainky again
from Grantham, United Kingdom
Submitted on 04-06-2016
Friendly service, sea view room compact but adequate, good location for touring the area or day trip to France, great evenings in the bar, excellent speciality nights, this is a hotel that is over 100 years old but still has a wonderful charm.
from Bristol, United Kingdom
Submitted on 04-06-2016
Stayed here for 1 night before travelling by ferry to the continent. We were really impressed with the place. Clean & comfortable rooms and we had a fantastic view from the front of the hotel. It is in the ideal location in readiness for a holiday if crossing the channel. Lovely promenade to walk along outside the hotel also. We opted for breakfast in the morning (we had a good deal where this was included). Breakfast was a help yourself buffet style with a good selection. Only down side was t... Read more
from Toronto, Canada
Submitted on 07-06-2016
The room we were in was slanted and the bed was sagging in the middle. The door to the room slammed every time we used it. I mentioned this to the front desk as I was concerned for the other guests. Well that was a waste of time! The area was worth visiting.
from Nuneaton, United Kingdom
Submitted on 22-06-2016
Really nice hotels. Great views. Staff were extremely helpful and friendly. Very large comfortable rooms . Can't wait to visit again
from London, United Kingdom
Submitted on 23-06-2016
We were a small group staying for a week. Some of my friends were not impressed with the rooms, and thought the 4 star denomination was a joke. I thought the rooms were pretty comfortable. BUT: Staff. Some of them were absolutely lovely but there was one bad apple, who should really reconsider his career in hospitality, a tall skinny fellow from Scotland. When we got back to the hotel late one night, it took him 10 minutes to come and open. He had clearly been sleeping, which is fine, as it was... Read more
from deal, kent
Submitted on 25-06-2016
This isn't a review of the Hotel - just the coffee shop. Have used it frequently over the past couple of years and wouldn't have raved about it - however it was acceptable. On my last visit ordered a couple of smoked salmon bagels - ghastly! My Partner couldn't eat hers (smoked salmon didn't taste quite right) I ploughed on and wish I hadn't. Hardly any soft cheese, no seasoning, no lemon and the fries arrived as a result of going to the counter to ask where they were. My Partners was 90% untou... Read more
from canterbury
Submitted on 27-06-2016
Quality food in a great place. Good value . Staff always polite and helpful. Also have a great Sunday carvery. Nice views out across the Dover harbour . I always book as it's a very popular place. Tip, try it and you will go back.
from London, United Kingdom
Submitted on 03-07-2016
Good: location, sea view, afternoon teas and breakfasts, fluffy towels, helpful staff. Bad: no airconditiong in 4th floor rooms, airless rooms, pigeons just outside window, only one small lift. Parking behind hotel with permit.
from Heathrow area
Submitted on 04-07-2016
We spent a weekend at the Dover Marina Hotel in early July 2016. We booked a sea view room with a balcony. The staff were very friendly, the room was clean and spacious and the breakfast was great quality, hot and continually topped up. We booked a spa weekend break with a massage each. Nice relaxing weekend break. Driving back home we visited Rye and Hastings. Great little trip.
from Deal, United Kingdom
Submitted on 11-07-2016
Had Sunday car very ....would recommend . Book early if you would like window seating. We were not all crowded together...lovely atmosphere ,plenty of pleasant service not intrusive staff , all made for delicious carvery. Visited June 2016. Returned yesterday with a friend for afternoon tea on the terrace. Amazing value ..delicious little cakes..."sandwiches freshly made and warm scone. Presentation is excellent . Again good attentative service. Hope this continues best location in Dover for vi... Read more
from London, England, United Kingdom
Submitted on 13-07-2016
The location was good to find, they have got a deal with a parking and one have to park in the back at public car park, but before you do that make sure that you collect a parking coupon from them. We stayed on the fourth floor in a double room, the bed was just bigger than a single bed.We had a view (glimpse) of sea through the window. There was a wedding going on (9th July) and they have taken over the bar and more or less every where. I under stand that hotel needed the business but we had to... Read more
from Queensland, Australia
Submitted on 15-07-2016
Chose this Hotel for its proximity to the ferry terminal and also the cruise terminal. Lovely Georgian building right on the front street, with a great view across the harbour and esplanade. However, our room was an awkward shape to manage luggage and move around. The bathroom which was clean and equipped with hair dryer and fixed body lotion dispenser in corner shower was quite small and the light and exhaust fan both ran at the same time from the one pull cord switch and fan was quite noisy. B... Read more
from Cary, NC
Submitted on 17-07-2016
We stayed at the BWP in order to be close to the Dover Castle and cliffs, both of which are about five minutes away by car. It's not a modern hotel but the long halls and sloped floors in the rooms give it a charm! There is no air conditioning but the breeze through the windows in the front rooms was adequate during our July stay. Note, however, that you may want to keep the thin blinds drawn because of the pigeons - we had one pay us a visit, although he didn't stay too long :). This is a d... Read more
from Hythe, United Kingdom
Submitted on 20-07-2016
My wife and daughter went for lunch last Friday. We had booked a table in the conservatory which gives you a great view of the harbour. In addition to the a la carte menu they have a two course set menu for £9.95p which is excellent value and and superb. I opted for the steak which was £5 extra but well worth it. I cannot say enough about the restaurant and staff because they are both of a very high standard. Again this is a must visit.
from Haverfordwest, United Kingdom
Submitted on 21-07-2016
Good value hotel right on the waterfront, comfy rooms with nice en suite, didn't eat there but reports say that food is very good. Hotel has private parking there is also good on street parking outside hotel.Ideal stopover for ferry terminal which is minutes away. Lift to all floors so no stair climbing needed.
from Barcelona, Spain
Submitted on 26-07-2016
The hotel is very close to the cruise pier, however, it needs a good refurbishment of the public areas, specially the stairs. We were checked in (after the guaranteed check in time) in a room where the housekeeper was still inside, adding two extra bed in the room (we were only two) however, the housekeeping supervisor did an amazing job and found us a way better room, I am not sure if the same category I paid or lower but to be honest I don't care.
from
Submitted on 28-07-2016
We stayed here two nights. We arrived after getting caught in the Dover tunnel traffic jam for 2 hours. There had been a regatta in the hotel area so it was noisy when we arrived. Check in was difficult to hear the girl as the bar is a couple of meters from the reception. The room was so tiny that I had to climb over the bed to get to the toilet. There was a half used body lotion in the bathroom and the tv didn't work. After many unanswered calls to reception and having to go there myself things... Read more
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