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Hilton Isle of Man hotel

Ronaldsway, Isle of Man, United Kingdom (IOM)

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Based on 850 reviews
The beachfront Hilton Isle of Man overlooks the promenade and Douglas Bay and is located approximately one mile from Snaefell Mountain Railway and 12
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Hilton Isle of Man hotel
Central Promenade, Douglas, United Kingdom IM2 4NA

Enjoy Isle of Man attractions like the Laxey Wheel, the world's oldest working water wheel, or visit the beach and the Manx Museum. Start the day with local kippers for breakfast at Paragon Restaurant and Bar, or watch sports at the Hilton Isle of Man hotel's Colours Promenade Bar.
Just 1 mile from the business district, the hotel has 7 meeting rooms for 2-300 people and wireless internet access in public areas. From Hilton Rooms up, all Hilton Isle of Man hotel rooms have high-speed internet access. Step up to a Hilton Room Plus or Deluxe Room for sea views.
Hilton Isle of Man is a non-smoking hotel. All bedrooms are non-smoking.

Beach - 50 yards - 1 minute bowling - 100 yards - 2 minutes casino - onsite driving range - 12 miles - 10 minutes fishing - 50 yards - 1 minute fitness center - onsite gaming - onsite hiking - 10 miles - 10 minutes horseback riding - 5 miles - 10 minutes jet skiing - 1 miles - 5 minutes jogging track - 1 mile - 10 minutes playground - 1 mile - 2 minutes pool - onsite pool table - 100 yards - 2 minutes putting green - 5 miles - 10 minutes scuba diving - 1 mile - 10 minutes sightseeing tours - 100 yards - 2 minutes skeet/trapshooting - 6 miles - 10 minutes squash - 2 miles - 5 minutes tennis court - 12 miles - 5 minutes video arcade - 0.5 miles - 5 minutes walking track - 1 mile - 5 minutes.

For recreational activities, guests can enjoy nearby golfing, tennis, bowling, the beach, or fishing. When hunger sets in, be sure to visit the Atlantis Restaurant, situated in the Casino. The Colours Promenade Bar and Cafe is a lively, vibrant bar offering large screen entertainment, dancing, and dining. ".

  • Business Center (+)
  • Conference Rooms (+)
  • Fitness Facility
  • Outdoor Pool
  • Whirlpool Tub
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 850 reviews
from Pinxton, United Kingdom
Submitted on 20-05-2016
I have just been on my first holiday on my own, I love the Isle of Man and as I was traveling on a coach trip this was the designated hotel, I read trip advisor before I went.i was not disappointed, our party were given a dining room to ourselves with tables seating 10 people there were many couples and some singles me being the only single female I enjoyed being on a table with so many people to talk to and every body joined in with the conversations so well done for that. All the staff were re... Read more
from United Kingdom
Submitted on 22-05-2016
A good hotel to stay at, staff were certainly helpful all the way through. Good size car park, if a little expensive for residents. Rooms were very comfortable but could do with refurbishing, some units a bit worn but generally ok, still all useable. Restaurant and bar area is very good and the breakfast is excellent. Right on the front so a sea view room really means sea view!
Submitted on 14-06-2016
The building is concrete box construction with flat roofs (that leak - buckets in reception). It's tired and in need of a complete refurbishment. The carpets are old, dark and worn. The room we had had a large crack in the ceiling and sagging coving. The best thing about the place is the staff who are warm and helpful. They definitely improved the experience. And our room overlooked the bay which was a positive. This was a last minute booking, without much research, but I won't hurry back until ... Read more
Submitted on 17-06-2016
Well this hotel has changed hands twice since it was a Hilton. I like change when somethings change but this hotel really does seem to be stuck in a 80/90s time warp. The rooms are ok really could do with modernising to adapt to the modern traveller. The casino is average but as I don't gamble I just had a walk around to see if it had changed and was surprised by fact that it didn't look any different to 2002 The restaurant and bar have sea views and well that's a good thing as you wait and wa... Read more
from Adelaide, Australia
Submitted on 17-06-2016
We found the hotel staff to be honest, caring and the best we have experienced for some time. They were always there to go out of their way to help you. Centrally located you were not too far away from anywhere. We learnt a lot about the Isle of Man from the staff and they were good ambassadors for the hotel and the people of the Isle of Man. We want to go back
from Kirkby Stephen, United Kingdom
Submitted on 20-06-2016
Enjoyed the experience, looking forward to the next visit. We had booked two interconnecting rooms, but upon arrival we had been allocated separate ones. They were not able to reallocate us for two nights, but they did then move us to ajdoining rooms
from Swanwick, United Kingdom
Submitted on 21-06-2016
The room on the 4th floor at the back was clean and tidy. When we arrived we had to wait over 2 hours to access the room at 4:00pm. We knew that would potentially be the case, but we would have thought that with the ferry from Liverpool scheduled to arrive in Douglas before 2:00pm they would arrange to have rooms ready by then. We were not the only guests to make their way directly from the ferry to the hotel to be frustrated. We like to sleep with the window open, and that exposed us to the noi... Read more
from Wallasey, England, United Kingdom
Submitted on 25-06-2016
Booked the Palace for a weekend away with a large group of friends due to the convenient location & range of facilities within the hotel - our group made god use of the hotel bars, casino and gym. On arrival Stevens was patient with our rowdy group. All of the rooms were clean and comfortable, however the positioning of the hairdryer behind the TV isn't practical. Mix of pricing on soft drinks during the day & dressing a plate of kippers with a strawberry was a bit odd. That said I'd recommend a... Read more
from Culcheth, United Kingdom
Submitted on 26-06-2016
I was lucky enough to be allocated room 302, with one of the most exceptional views that you can ask for. The room was spacious,very clean and amply stocked with bathroom extras, complimentary drinks, towels and everything you needed. The breakfast in the morning was brilliant, with friendly helpful staff - definitely will revisit. Even got given a free voucher for the casino. I never used it, but a nice gesture
from United Kingdom
Submitted on 02-07-2016
good breakfast, handy car park at £4 day, comfy bed, but tiny room for two with no space for ANY suitcases, small wadrobe, probably ok overnight but restricting on our 4 night stay. Clean with superb staff - friendly & efficient. very hot at night & noisy if window open [all night casino etc !!!] We'd stay again if we had to, but not for longer stay, HOWEVER, there ARE Balcony rooms which MAY be better, were not offerred so don't know. a slightly dated confused sort of building.
from London, United Kingdom
Submitted on 03-07-2016
A lovely hotel the staff were very friendly and helpful.had a great sea view. Food was excellent.rooms were cleaned to a high standard. Very good for buses and the horse drawn tram. I would recommed it to my friends.
from Wirral
Submitted on 03-07-2016
It's the far end of the prom, so could make use of horse tram rather than walk. If more than a couple of you then a taxi would be worth catching. Good 20min walk. A benidorm look rather than a Victorian frontage like others. A typical chain hotel in terms of facilities etc. Had double room on third floor (not sea view). Nice and clean. Firm mattress and flimsy pillows (would request extra!) Rooms can be adjoining so has a locked door between rooms, but this means noise carries betweens ro... Read more
from Tauranga, New Zealand
Submitted on 11-07-2016
The staff went out of their way to help with any request. Clean tidy and comfortable room with a lovely view. Good food and quiet location, Bar and restaurant facilities excellent. Many Thanks Kathy and Dave
from Manchester, United Kingdom
Submitted on 12-07-2016
This hotel is in a great location almost central in Douglas Bay so great views in sea facing rooms. Billed as four star but is now rather tired and is probably no more than 3 star really. Breakfast is buffet style and the restaurant can get busy at peak times so guests have to eat in the bar area, food quality at breakfast is reasonable. I stayed in a de luxe sea facing room which is larger than normal rooms but can be quite expensive, so not sure if worth the extra cost. The room is well ser... Read more
Submitted on 16-07-2016
Stayed for 5 nights in this hotel. Check in was fast and efficient. I had requested a sea view room which we got. Unfortunately we had to clean the window with some tissue and water to be able to actually see out of it. The bed was comfort,thank goodness, although our bedclothes were not changed in the entire time we stayed. Glasses on the desk weren't changed either so we had to rinse them out ourselves. The decor was old, stained and faded. Nothing like the photos on the website. The car park... Read more
from Liverpool, United Kingdom
Submitted on 16-07-2016
Stayed here for 3 nights in July Outside is old and tired looking, similar to an old holiday camp. However the inside is clean and tidy, and although rooms a little small, perfectly functional with all amenities you could need including hairdryer, iron and safe Complimentary tea, coffee biscuits and wine, nice touch. We booked a sea view, and although it didn't have a balcony, ( some did) view was quite good - could see all of sea front. Facilities of hotel are great. It has its own bar and rest... Read more
from Nottingham, United Kingdom
Submitted on 16-07-2016
We had 5 nights here in a standard double room on the second floor at the rear of the hotel. There is a large noisy extractor unit which meant we had disturbed sleep every night we were there. Despite complaining, there were no other rooms available The rooms are not air conditioned so despite the double glazing, its either too hot or too noisy. The showers are poor, there are no fridges in the rooms which are on the small side. There is also noise most nights from the casino. The breakfasts are... Read more
Submitted on 18-07-2016
Just back from a two night break. Hotel check in 4pm, rather late but no problem leaving luggage at reception until then. We had a second floor room, 211, with a sea view but also a flat roof view and mini balcony. Glass on patio doors did need cleaning. Had them open mostly due to heat, no aircon. Good hairdryer, Iron and board, digital safe and tea/coffee making facilities and free wifi. Overbath shower... the shower head did not stay on the wall correctly. Didn't eat in the hotel bar or r... Read more
from liverpool
Submitted on 19-07-2016
Stayed for one night parked across from hotel free for 24 hours room at the back of the hotel. There is no a/c and rooms are very hot put fan on and it helped. Hotel is quite away out of the centre of Douglas and it is the first hotel who want you to have a wash with shampoo because they had forgot to order shower gel. Breakfast is very good but it should not take 15 mins for soya milk however the hotel is dated and needs some money spending on it for the price we paid I cannot moan
from larkhall, United Kingdom
Submitted on 18-07-2016
great hotel to stay if your on the isle of man rooms are great and staff friendly, my third year there and was happy with the service only problem was the carpark they have started charging hotel guests to park very dissapointed in that.
from Weston-Super-Mare
Submitted on 24-07-2016
on Saturday a wedding reception went on till 4am in the car park and reception area our room was right above !!! we and other guests complained but nothing happened, we complained next day as our room was also over the extracter fans for the kitchen we only got moved when i threaten to cancel my weeks stay, the whole exterior is dirty you have to walk through smokers to get to reception. the spa has flaking paint on the ceiling in the pool plus ceiling tiles missing in the pool, the lovely view ... Read more
from Notts
Submitted on 25-07-2016
First impressions coming in from basement entrance on sea front is terrible - worn carpets, tatty doors. Room is adequate, space and storage short, bathroom clean and modern. Bar meals OK, Breakfast is great. See if you can get sea view room - they are larger, face sea and don't suffer from noise in car park when casino turns out. Room cleaning service good. Beds good. Position in town good. Public transport good on whole island
from Cumbria Lake District.
Submitted on 27-07-2016
A large, centrally located hotel on the sea-front with a horse tram and bus stop outside, the carpets looked a little weather-beaten. The food was excellent, although the carvery style menu meant I had to collect my main meal and desert myself which felt like I was back at school, for the price of the stay I was hoping to be served my food not get it myself! the many staff were very friendly and helpful and the views from the restaurant were stunning. The sea-front balcony room was clean, bright... Read more
from Lancashire, United Kingdom
Submitted on 01-08-2016
just stayed here while on short visit. Room and decor bit dated but main problem was level of cleanliness. Overall initially looked ok. checked in late so didn't use shower until next am. Spotted some suspicious marks on tiles which i cleaned off- then unfolded bathmat to find covered on faeces. Took to domestic who was on corridor- she was polite about asking was towel from that am or previous but other than that not apology, no sorry. left her to sort and I left to go out. Room made on return ... Read more
from Birmingham, United Kingdom
Submitted on 01-08-2016
Not so good. Certainly not "Best". The hotel is, well. tired. It has nice enough staff, but the rroms are just tired. Double glaziong is leaking (condensation). Windoes are just plain dirty. Breakfast is hotel mediocre. Basically, just an uninspiring place to stay. But it does have parking. And a casino if you like that sort of thing.
Submitted on 05-08-2016
Wife wanted to play Bingo so popped into here. Only sell cans or bottles of alcohol but cheapest in Douglas. If you like slot machines you will be in your element. Worth a visit just for cheap alcohol.
Submitted on 07-08-2016
No visible signage to reception from car park if arriving in the dark. Poor directions to reception. First set of room keys didnt work. Room was tiny, stuffy, dirty. No aircon, windows overlooking bin/delivery area (noisy). Poor water pressure for shower. Noise from passing guests as walls must have been thin and banging doors. Beds not comfortable, can't really find a nice thing to say about this place other than the first guy at reception was friendly as he let me off carpark charge as I had n... Read more
from Godalming, United Kingdom
Submitted on 11-08-2016
Stayed sat + sun eve. Told could have early check in as at wedding until very late, not done, but easy at 1.30 a.m so not too annoyed. Room very poor for price (£160 for 2 nights). Bathroom disgrace. Bath and toilet arrangement meant no room for legs on toilet. Bath seen better days and curtain stuck to you making it unpleasant. Sink didn't drain properly. Bed ok. Best bit was view over Douglas bay and prom. For price was disappointed as more of a cheap hotel but really in need of investment.
from Huntly, United Kingdom
Submitted on 11-08-2016
We spent five days in Douglas and really enjoyed our top floor room with Balcony and Sea View. The room was spotlessly clean, spacious with a comfortable bed and equally spotless en suite. We stayed B&B and enjoyed the buffet-style breakfast each day. High quality food available in copious quantities - hot and cold - continental and traditional. Our 5-Day B&B stay cost less than £500 which was remarkable value. Most days we had a meal in the bar. Meals were of high quality and prices... Read more
from Bath, United Kingdom
Submitted on 12-08-2016
Clean, quiet, well located, brill spa area and breakfast for kings! Was given mini complimentary bottles of wine, tea coffee and toiletries...very happy :) Bathroom was a good size, reception was efficient and we all felt well taken care of
from Chesterfield, United Kingdom
Submitted on 12-08-2016
Bar and public areas need update still in the 60's.Food is good, breakfast has every possible choice.Good value for money.The rooms have great views over Douglas and the beach.Rooms have everything you need,bathrooms as the room are on the small side.If your tall or well built you may have problems in the bathroom.Service is good except at the bar[except for John]which at best was poor,heaven help if the place was full,waiting for a coffee tested your patience.Would stay again a lot more positiv... Read more
from Leeds, United Kingdom
Submitted on 13-08-2016
After looking on Trip Advisor we weren't quite sure what to expect. we were very pleased with out experience here. Lovely, helpful staff throughout the hotel, from housekeeping through to management, andlovely meals, with virtually no queuing at the carvery. We were on the top floor at the back and had no problems with noise apart from one day deliveries around 7a.m. but we were awake anyway. The decor, as others have said is quite a throwback to the 60s/70s, but then again the whole island has ... Read more
from Wilmslow, United Kingdom
Submitted on 14-08-2016
I am a Platinum card holder - they did my recognise the membership scheme. Cramped dirty room with bodily fluids on the bed and a faulty toilet and bath shower mixer that only allowed a shower. Carvery food inedible. Staff refused to change my room, but they did change the dirty linen. Avoid. Go the Empress hotel instead. Hotel needs a total refurbishment - the health club is a health hazard.
from Bristol, United Kingdom
Submitted on 02-09-2016
Fantastic location, just could do with up gardeing redecoration of rooms & hotel Staff great,Breakfast would go again and use this hotel in future so not all bad , the Isle of man is a fantastic place to visit would recomend it to all will be back