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Based on 433 reviews
Room & Rates

1 Double Bed

1 Double Bed, Non-Smoking, Standard Room
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1 Double Bed

1 Double Bed, Non-Smoking, Superior Room
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2 Single Beds

2 Single Beds, Non-Smoking, Standard Room
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1 Double Bed - BEST WESTERN PLUS Angel Hotel - 1

1 Double Bed

1 Double Bed, Non-Smoking, Standard Room
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Market Place, Chippenham, EN United Kingdom SN15 3HD

The BEST WESTERN PLUS Angel Hotel is an idyllic haven for those seeking rest relaxation and well more relaxation Superbly located just five miles from the M4 between Bath and Swindon our 400 year old coaching inn has been sympathetically and stylishly extended to add a gym indoor pool courtyard garden and bedroom wing to your list of reasons to visit along with free WiFi The stylish brasserie bar and lounge will make you feel at home every night Almost as much as the friendly staff do Mix business with pleasure while we mix your favorite drink and forget the worries of the world as you ease into our heavenly surroundings

  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Currency Exchange
  • Jacuzzi/Hot Tub
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 433 reviews
from London, United Kingdom
Submitted on 17-05-2016
This Best Western hotel is a combination of traditional English country charm with the chain's renowned modern facilities and expected clean, contemporary rooms and dining. My experience was slightly marred by being located in room 201 of the modern block which I discovered was above the hotel's gym meaning that I heard the late night (and early morning!) fitness enthusiasts pounding away on the treadmill. Unfortunately I only found this out after returning from my late evening meal and put my... Read more
from Wellingborough, United Kingdom
Submitted on 19-05-2016
We arrived on Friday evening for a 2 night stay, the reception staff and most of the waiting staff were very polite and friendly. Room was good. However after buying a malt whisky for myself and a friend , when returning to the bar later to purchase another we were told that had now been put away and we could have just a standard or a Jameson's ! When I mentioned this the following morning to the girl who had originally served us before finishing her shift she asked me if her colleague was rude ... Read more
from Zurich, Switzerland
Submitted on 19-05-2016
In the middle of Chippenham and yet it's quiet and charming. Has gym facilities and small pool that needs renovation but is adequate. Well organized hotel. Eating facilities good and friendly service. Only UK news channels on TV.
from London, United Kingdom
Submitted on 23-05-2016
There's not much choice in Chippenham for accommodation but that doesn't matter because you should stay here anyway! A really nice building, good room, swimming pool, and a lovely garden, right in the centre of Chippenham. Remarkably buzzing throughout the morning in the bar/lobby with locals having coffee and lunch - a nice atmosphere, and very pleasant staff.
from Hastings, United Kingdom
Submitted on 24-05-2016
This is an extremely pleasant hotel which is conveniently central in Chippenham. It has a relaxing feel with helpful staff who are familiar with their jobs so that it runs smoothly. At the back of the hotel there is an attractive small garden with seats under trees and with flowering shrubs which are pretty. There is a swimming pool which made me wish I had not forgotten my swimsuit. Our room was nicely furnished with comfortable beds and a neat bathroom. And, unlike when you are abroad, there w... Read more
from Essex
Submitted on 28-05-2016
A good quality hotel with plenty of on site facilities (gym and swimming pool as well as bar, restaurant etc) Rooms are well equipped although decor looking slightly dated. Some work to do on the bathrooms as well - albeit that they are perfectly serviceable. On site car parking facilities. Staff very helpful and there is a reasonably priced menu as well, which includes a set menu for two and three courses. Doesn't warrant an excellent but certainly very good. Tip - avoid a room above the gym/po... Read more
from Chippenham, United Kingdom
Submitted on 30-05-2016
We decided to take my mum out for Sunday lunch as a last minute decision. We opted to try the Angel and we were very impressed. The staff were all very helpful and attentive and nothing was too much trouble for any of them. We all chose a roast dinner followed by a dessert. The food was cooked to perfection and there was ample vegetables for all. I asked for extra gravy (always do with roast dinners) and they obliged at no extra charge (I've had to pay in the past in some establishments). We did... Read more
from Dorking, United Kingdom
Submitted on 01-06-2016
We have just returned home following a 6 night stay at the Angel over the Chippenham Folk Festival bank holiday weekend. Our stay at the Angel was a pleasure in many ways, particularly the staff who were friendly and went out of their way to be helpful. The room was over the gym but as we were out most of the time enjoying the delights of the festival this did not bother us. It was a very pleasant room with all we could wish for although I did find the bed a bit soft for my liking and the duv... Read more
from Seattle, Washington
Submitted on 03-06-2016
We stayed here for four nights in the main, older part of the hotel in the Bromham Room (no room number). Your GPS might lead you to the front part of the hotel, but that is for taxis and drop-off only. There is a car-free plaza right in front of the hotel so the parking lot is actually in the back part of the property, near the newer section of the hotel. Adequate amount of parking space, except for when an event was held in one of the hotel's meeting rooms on one of the nights. In order to ge... Read more
from Stockholm, Sweden
Submitted on 20-06-2016
The room was lovely in the old part of the hotel. A boutique room up several small stairs. Old, quirky but very well cared for. Breakfast we prepaid for was a disappointing offering. Continental breakfast can be really satisfying. But pale undercooked white bread rolls with a few small, yesterday's Danish, or packet cereals of all sorts, meet you as you ponder which tinned fruit to pick with your low fat low quality yogurt! Oh but you can have white or granary toast. Alternatively one can pay an... Read more
from Leamington Spa, United Kingdom
Submitted on 20-06-2016
A good base in the centre of Chippenham with parking on-site - ideal for exploring the area. It has a range of comfortable bedrooms - rooms of varying styles in the old and new parts of the hotel. Staff have always been helpful in sorting out any problems.
from Wilton, United Kingdom
Submitted on 22-06-2016
Had a one night stay here recently whilst attending an event locally. The only real negative came on arrival where the small reception was seriously under staffed. One receptionist checking in 8 people thus a lot of frustration. Other than that a really good stay. room was spacious [once we maneuvered lots and lots of stairs] and well equipped. The bath tub was huge and very welcoming! The swimming pool was superb and the general ambiance friendly. A good hotel and a convenient location
from London, United Kingdom
Submitted on 27-06-2016
We stayed here one night as we were attending a family event close by. Upon arrival we had a couple of issues - firstly they had put us on the ground floor next to the wedding reception which was due to end around midnight, this was not ideal as we were travelling with a 5 year old. In addition, we wanted a king bed with an extra bed however we were given twin beds (this error may have been the fault of my partner as he may have booked wrongly). Nonetheless when we raised the issues with a rec... Read more
from cardiff, United Kingdom
Submitted on 27-06-2016
Lovely central location. The hotel had a beautiful garden. Room had everything we needed. Friendly staff and helpful. Swimming pool was clean and warm. Breakfast was served quick and tasted good. No complaints at all
from Torquay, United Kingdom
Submitted on 01-07-2016
Second stay here at this dog friendly hotel. Nice clean room and very good breakfast selection. Convenient for local shops. Nice walks for dog along river Avon. Friendly staff willing to provide a good service.
from Exeter, United Kingdom
Submitted on 03-07-2016
Recommended by friends. Hotel is in a great central position. Lovely old building sensitively decorated and furnished. All staff are very friendly and accommodating. The rooms are a good standard and very clean. Comfort appears to be a priority for this hotel. Well priced and worth a visit.
from Cambridge, United Kingdom
Submitted on 03-07-2016
We stayed for a two night break which included 2 breakfasts and one dinner. The hotel is right on the Market Place and has a very cleverly built extension at the rear which provides a lovely courtyard/sitting area, additional accommodation and a good sized car park. We are 'sheets and blankets' people and always ask for them instead of duvets if possible and nine times out of ten, our request gets lost somewhere along the way and we have to ask housekeeping to come and put things right. However... Read more
from London, United Kingdom
Submitted on 03-07-2016
Upon arrival, one hour after the check in time our room was still being cleaned. We were checked in but when we got to the room the cleaners were still busy. They were very rude, and told us to come back 15 minutes later. Felt unwelcome, like we intruded in their space. Once we were able to go into the room, it was clean. Bed was comfortable, bathroom clean. Carpets were dirty. Double glazed windows, but could hear a bit of noise from the outside but not bad at all. Breakfast very expensive, dri... Read more
from Redditch
Submitted on 05-07-2016
An overnight stop for a family occasion. Moved from our original room in the new part as there was a barking dog next door. New room was in the old part, and was much better. Lots of character. Met family for evening meal, that was very nice. Service good, food excellent. Breakfast the following day was great as well, set me up for the day.
from London, United Kingdom
Submitted on 05-07-2016
As good as any that we have stayed in terms of value for money. The staff are always helpful and extremely courteous.Rooms are clean and comfortable with good amenities. We have enjoyed our stays at Best Western hotels in England and Scotland and are now looking to extend our visits to your hotels abroad.
from Crewe, England, United Kingdom
Submitted on 08-07-2016
I travelled to this hotel with our local National Trust Group for a 4 night stay. I was allocated a room in the main hotel but unfortunately the following morning I had problems with the shower. The staff were extremely helpful and offered another room for me to shower in and then moved me into another room whilst we were out for the day. My new room was in the "new build" section of the hotel and was clean and extremely comfortable. Our group had our evening meal in a private function room ... Read more
Submitted on 10-07-2016
Visiting friends in the area for a couple of days, I booked into the Angel again. I found a good pre-paid deal online for a single room. On arrival I found the room lacked decent ventilation for a humid day, and a quick word saw me transferred to another without fuss. The location is great and the staff always friendly. Will definitely return.
from Penarth
Submitted on 26-07-2016
I was disappointed with this hotel after reading the reviews. We arrived and had to wait nearly an hour after check in time for our room to be ready. This was a room in the main hotel not the new part. Once in the room it was like an oven! The window barely opened and they had provided a stand up fan which was extremely noisy but had to be kept on to try and cool the room down. I have never slept in a room that was as hot as this ever.. The water pressure was also terrible and the shower could h... Read more
from Oxford, United Kingdom
Submitted on 27-07-2016
Rooms here are fine and the hotel staff friendly but the restraint needs to be better to justify the cost of the food and the aspiration of the hotel. Location in central Chippenham is good if you want to be in central Chippenham but traffic is pain in the morning if you are trying to get somewhere else.
from Leicester, United Kingdom
Submitted on 11-08-2016
I stayed here whilst coming to Chippenham for a Freinds wedding and for what it is, The angel is a good hotel. I wasn't expecting 5* luxury. The room was clean and comfortable, the breakfast was ample (if a little on the pricey side) and tasty. I also used the Gym facilities there. Nothing special but is good for a small workout
from Chippenham, United Kingdom
Submitted on 15-08-2016
I'v lived in Chippenham for more years than I care to mention and have been in the Angel loads of times, however I had never realised, until today, what a fabulous courtyard area they have where there are lovely tree shaded areas, lots of tables and chairs, a lovely peaceful space to have a drink or a meal in the sunshine. You order at the bar and then your order is brought to your table. The staff were really friendly and efficient and the food was well presented and lovely and fresh. It is a h... Read more
from Exeter, United Kingdom
Submitted on 28-08-2016
I must admit that at first I was a little lost, we parked in the car park went through what we thought was the lobby only to see it was part of the new building including the swimming pool. I had to ask a kind man where the Reception was and he told me to walk through the lovely garden though an old door and I would see the desk. I personally think that larger signage is required as the garden is like a enclosed beer garden with a winding path leading to the small door of the main hotel. The ... Read more
from Tonbridge, United Kingdom
Submitted on 30-08-2016
Lovely quiet room overlooking rear car park. Bathroom could do with some TLC but adequate for 1 night stay. Service in breakfast room was slow and inefficient half hour wait then all breakfasts, tea, coffee & toast came at once. Normally you are served your beverages whilst you wait for breakfast. We then asked for more toast by this time we were one of the last table still eating, after another 20 plus minutes wait we gave up!! Could do better... Cpould do better
from Sydney, Australia
Submitted on 30-08-2016
Stayed here as part of a group. The hotel front section is a 17th century coaching inn, with a lovely flower filled courtyard leading to a new building, where I stayed. I was on the third floor and there is no lift, but staff helped with my bag. Breakfast is basic but ok. Ate at the restaurant three nights and it was also ok. The room was large. But there is no air conditioning and bed cover is a duvet so I had windows opened and fan on all the time and it was still hot. I should have asked for ... Read more
from Auckland, New Zealand
Submitted on 07-09-2016
From the moment we walked in the front door the reception wasn't even clearly marked, once we did find it we were greeted with a young lady full of a cold who really did not want to be at work that day. She asked if we would like a newspaper each morning we said - that would be nice, for the next 2 days we never received one at all. Once we arrived into our room we found it to be very tired, with stained, dirty carpet. The bathroom certainly needed updating with broken floor tiles. The walls wer... Read more
from chesterfield, United Kingdom
Submitted on 08-09-2016
Lovely hotel with lovely grounds, rooms are well equipment and comfortable, would definitely stay here again if in the area. Evening Meal & Breakfast was very nice. All the staff are very helpful and friendly.
from London
Submitted on 13-09-2016
Stayed Sunday night (11th sept)..wierd config at hotel re parking at back and walking through annex/courtyard (modern glass) into old part and front desk...confusing! Booked as diamond member and dissapointed with upgrade as room although big did not resemble those on line! Was nit told b/fast times or offered paper and receptionist didn't know how to deal with our points voucher yet told us she had been there 6,months...need to train poor woman better? Room was mismatch if of and new but clean... Read more
Submitted on 19-09-2016
The hotel seemed lovely - a great courtyard, the restaurant seemed spacious and clean and the leisure facilities were good! The staff at the reception and in the restaurant were lovely - all very attentive and friendly, they couldn't do more for you. However, it wasn't all great: The layout of the hotel is random, you have to walk through the whole hotel passing rooms and the courtyard to get to the unmarked reception after parking your car - it doesn't flow very well. The bed flat sheets are ... Read more
from Newbury, United Kingdom
Submitted on 24-09-2016
I am a fan of Best Western hotels but this one is not so good. Firstly parking is a nightmare. People shopping appear to use the car park so little room for paying guests! Layout of the hotel is strange; you have to walk through the new part of the hotel and the courtyard to reach an unmarked reception area. I was told I was not entitled to any points( I am a platinum card holder) as I had not booked directly with the hotel! Shame as I booked and paid for 3 rooms for 2 nights. Room was ok . Cle... Read more
Submitted on 24-09-2016
My partner and I are big potter fans and on a spare of the moment decided to go up to lacock to visit the abbey and look up some of the filming locations, we have stayed at a few best westerns in the past they provide good locations for good value. The Angel has nice location not far from lacock and has good facility's for the price the pool is small but enjoyable for a float about and the gym again is small but has everything for a good work out would deffo recommend to any couples , we had a ... Read more
from Dublin
Submitted on 26-09-2016
My wife and I stayed at this hotel last weekend in connection with a wedding in the locality. The room was fine, parking area at rear of hotel adequate. Access at front of building restricted as area pedestrianised. Breakfast was fine even if service was a bit haphazard. Suggest ask for room in new area near car park as revellers can be heard in older rooms.
from UK
Submitted on 27-09-2016
OK hotel, nothing special, if at half the price paid it would be value, somewhat shabby, the breakfast down at the local Wetherspoons is better for less than half the price. Overall very disappointing
from Market Harborough, United Kingdom
Submitted on 29-09-2016
Having stayed here on business I have mixed opinions. The staff were all lovely and gave good service. The bar area was well maintained and the cooked breakfast was cooked to order rather than a buffet that I tend to find. Although day 2 I had 2 slices of toast and a filter coffee for a mere £6, a bargain (sarcasm of course!!!). The room though let's it down. In a newer part of the building the furniture and general feel of the room was very 1990's, and further they made the unforgivable mist... Read more
Submitted on 30-09-2016
Visited this Hotel a number of times over the last few years, but now it really needs a major overhaul. The older part, the Biddestone suite, the smell on the way to room upstairs is terrible and also in the room, it smells dinghy and old. The carpet in the room has stains all over it and the shower didn't work very well and it was cold. The location is great, but for the price you pay, it's not worth it.
from Kent, United Kingdom
Submitted on 30-09-2016
I had a perfect stay in the Superior Four Poster room 25-26 Sept, it had a lovely roll top bath and separate shower in the en-suite bathroom just as described on the web site, the large bed was most comfortable with crisp clean linen, I had evening meal that was nicely presented and very tasty there was also a good selection for breakfast the next day All the staff provided excellent service and were very polite courteous and helpful at all times, especially Lexi who was most helpful at the re... Read more
from Felsted, United Kingdom
Submitted on 08-10-2016
I could not fault this hotel, it is in a great central location. The hotel itself is nice and the rooms were a good size with comfy beds and quiet. The hotel offer free wifi and parking, and the breakfast was nice. All for a great price.
from Reading, United Kingdom
Submitted on 10-10-2016
The Angel is a traditional English hotel, in an old building in a very pretty historic town. The location is excellent - dead central, quiet (thanks to a pedestrianisation scheme) and in easy walking distance from the station of you are travelling by train. Value for money was quite outstanding and the staff friendly and welcoming.
from Forest of Dean, UK
Submitted on 11-10-2016
Especially well located for visiting Chippenham and Wiltshire generally, with easy access to the M4 and convenient train and coach links. Hotel always achieves a high standard, with comfortably appointed rooms and friendly staff.
from Royal Wootton Bassett, United Kingdom
Submitted on 14-10-2016
Booked here last minute for a recent wedding but I have visited the hotel many times for company training events. The setting is town centre but once inside there is a quiet courtyard area and rear access to free car park for guests. The room was clean, tidy and functional but I have to say that the mattress on my bed could have used a change. It felt like it had collapsed slightly and would have been quite unsuitable had I not been quite inebriated after the wedding. Breakfast was good qual... Read more
from Bridgeport, Connecticut
Submitted on 14-10-2016
The Angel Hotel, in the heart of 500-year-old (at least) Chippenham, is the quintessential English Hotel. Enter into the parole with 2 fireplaces, have a cup of tea or a meal right in the parlor, or be sure to get a room facing the courtyard. That courtyard, with its shady spots and fragrant flowers, is a place of lasting peace. My room, facing the courtyard, was roomy, comfortable, spotless, and larger than any rooms I experienced in the rest of my trip. The young women behind the reception des... Read more
from Manchester, United Kingdom
Submitted on 14-10-2016
Set into an old coaching in, the hotel rooms appear to be mostly in the old Stable block and ancillary buildings, ensuring a nice quiet night. The gym is small but offers a good range of exercises. The cooked breakfast is nice, but the staff can be a bit hit and miss at breakfast. The hotel offers excellent meeting facilities and look after you very well. I am looking forward to my next stay.
from Ollerton, United Kingdom
Submitted on 18-10-2016
Stayed on Saturday evening as we were at a party, the entrance and courtyard are lovely, really nice and well kept. Our room was huge and clean and the bed massive and very comfy, the only gripes are the coffee mugs in the room were dirty with stains inside and lipstick on the outside and the shower curtain needs replacing. Breakfast was included in our package. It was ok but they charge £12 for a full English that is way way to expensive for what you get, but all in all a nice place.
from Guildford
Submitted on 18-10-2016
I organised a short break for a group of 18 cyclists at the end of September and we used the Angel Hotel as our base for rides out into the surrounding countryside. From the time when I made the initial enquiry to the hotel I found them to be well organised and very helpful. And throughout the four day period of our visit the hotel proved to be an ideal place to stay. Rooms were a good size and comfortable, we were provided with a room to store our cycles safely and - most important to cyclists ... Read more
from Woking, United Kingdom
Submitted on 18-10-2016
My Mother, Nanny and I went to the Best Western Plus, Angel Hotel for Lunch roughly a week ago on a sunny day. My Nanny is in a wheel chair and from two disabled spaces to the restaurant was considerably flat apart from a couple of reverse bumps and in the car park is a ramp going into the foyer of the pool area. You pass straight through the pool area which is still outside but undercover and . The accessibility, we managed to get to the Restaurant/Bar in a minute or so from the car park, just ... Read more
from UK
Submitted on 21-10-2016
Good hotel with a nice feel to it. Courtyard area is very nice. Bar area is good. Breakfast is part buffet for cereal/fruit etc and table service for full English. Room was fine but bathrooms are looking a bit dated. Plenty of car parking even when it was busy. My only criticism is that breakfast on a Sunday finishes at 10am !! this to me is far too early. Good friendly staff and reasonable value for money. The hotel has a pool but this is rather small and best suited for just a dip.
from UK
Submitted on 23-10-2016
I am not a fan of Best Western due to past experience but this hotel was excellent from the extremely friendly and welcoming receptionist to the large room itself. There was a wedding reception on which I no way disturbed us. Our room was large and pleasant and the bed extremely comfortable. The bathroom was fine.( the grouting could do with a refurb) .
Submitted on 23-10-2016
Stayed one night. Staff exceptional, but did not eat there. The room that we had selected, two adults and a child (but no child with us) was excellent. Bed was a super king and v comfortable. You could nit pick in terms of grouting around the shower, bath plug off lead or signs of condensation on windows BUT do not let that deter you. Central area wonderful with the trees and as a smoker that was ideal. Bar service excellent especially as we wanted to 'go off piste' at about 2230 in terms of a... Read more