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Hallmark Hotel The Queen, Chester

Liverpool, England, United Kingdom (LPL)

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Based on 3066 reviews
Room & Rates

Executive Double Room

1 Full Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Superior King Room

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

1 Twin Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds
172 sq feet (16 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

1 Full Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

1 Full Bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

1 Full Bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking

2 Twin Beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Family Room, 2 Twin Beds, Non Smoking

Family Room, 2 Twin Beds, Non Smoking

2 Twin Beds
237 sq feet (22 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

1 Full Bed
237 sq feet (22 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

1 Full Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

1 King Bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

1 King Bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, View

Suite, 1 King Bed, Non Smoking, View

1 King Bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Executive Room, 1 Twin Bed, Non Smoking

Executive Room, 1 Twin Bed, Non Smoking

1 Twin Bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Classic Double Room

1 Full Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Family Room (Classic)

1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Classic Single Room

1 Twin Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Classic Twin Room

2 Twin Beds
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Classic Double or Twin Room

1 Full Bed or 2 Twin Beds
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Executive Double Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Executive Single Room (King)

1 Full Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Executive Double or Twin Room (King)

1 King Bed or 2 Twin Beds
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Executive Double Room

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Executive Twin Room

2 Twin Beds
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed (Emperor)

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Suite, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Superior Room (Four Poster)

1 Full Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Superior Double Room

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Executive Twin Room

2 Twin Beds
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed (Emperor)

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Suite, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Superior Room (Four Poster)

1 Full Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Superior Double Room

1 King Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Standard Double Room

1 Full Bed
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping
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Standard Twin Room, 2 Single Beds

2 Twin Beds
Entertainment - Free WiFi and digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping
Hide room details
Hallmark Hotel The Queen, Chester
City Rd, Chester, United Kingdom CH1 3AH

Rooms
Make yourself at home in one of the 128 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Amenities
Relax and unwind with body treatments and facials. Additional features at this Victorian hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3066 reviews
from West Wales
Submitted on 02-05-2017
We had a lovely short break stay here recently. Hotel is conveniently situated if you arrive by train and is also easily accessed by car. Before we cover the hotel it is worth mentioning the prices. Hotel is not that cheap if you deal direct and we got a much better deal by going through a third party website. They clearly do deals because there were 3 coach parties in on the weekend we were there, so shop around. Second pointer is, don't use their car park, it is very expensive. There is a N... Read more
from Leigh, United Kingdom
Submitted on 02-02-2017
Upon visiting this hotel we were impressed at how convenient the parking was by being just opposite the hotel, but not at the charge of £15 a day! We booked the most expensive room but the tired furniture and windows that needed a lick of paint let it down. But the real reason we gave such a poor rating was a result of our visit at breakfast. We were disappointed their was no grapefruit available and hardly any beans in the tray whilst the chef could clearly see we were scraping the very last r... Read more
from Cardiff, United Kingdom
Submitted on 02-01-2017
Recently stayed her with my partner to do some retail therapy in Chester. Fantasic stay as always. Have been here many times and always had a great stay. Can only give compliments to all the staff what a difficult job they have with some extremly rude guests that i witnessed on reception. Keep up the good work your doing a fab job. Will b back soon
from Chester, United Kingdom
Submitted on 01-31-2017
We were a party of four taking afternoon tea at the hotel for a birthday treat. The quality, variety & presentation of the food was exemplary. The friendliness & professionalism of the staff, and their attention to detail, made the whole experience a very special one.
from Manchester, UK
Submitted on 01-30-2017
Attended an internal business conference here in December. The conference rooms were very nice, well provisioned with all that was required. The staff were lovely, attentive and helpful. We participated in Christmas festivities in the evening, well executed on behalf of the hotel and very enjoyable.
from
Submitted on 01-29-2017
We stayed overnight 27th Dec as were visiting Chester zoo the next day. Hotel is well presented and room clean and comfortable. Breakfast was excellent with lots of choice. 2 issues - we had to smoke on the front of the hotel wouldnt have minded as much except the hotel has a beautiful private courtyard, which we couldnt use as its only opened for functions. surely it makes more sense to allow guests to use when no function on and ask guests to use front when function on. Even as a smoker i fou... Read more
from Shrewsbury, United Kingdom
Submitted on 01-28-2017
We had a great stay at this lovely hotel for my friends 50th Birthday ,we cant wait to book again in the summer and xmas ,we had such a lovely meal in the grill restaurant and rooms were spotless and beds so comfy ,would totally recommend.
from Morecambe, England, United Kingdom
Submitted on 01-26-2017
Lovely hotel. Room lovely and clean except maybe a little more attention to detail is required. Bedside lights were very dusty, don't think the bulbs had been cleaned for a while. Lovely modern bathroom but the shower was a little disappointing. Pointed out to reception on leaving that the shower head was full of limescale, making it difficult to have a decent shower. Food in the Kings restaurant was fantastic, cannot fault at all. Service good. Good breakfast, buffet style. Excellent choice. ... Read more
from
Submitted on 01-22-2017
Disappointed with this hotel sadly! We have stayed in Chester a couple of times for my birthday but in different hotels & they have been so much better than this one & a fraction of the price too. Firstly the other hotels provided complimentary wine as a birthday treat which was very much appreciated, this hotel offered absolutely nothing even though I stated it was a birthday weekend stay. Even just a complimentary drink or birthday card/note in room would of been a nice touch. Secondly the roo... Read more
from
Submitted on 01-21-2017
First I got a room very far from reception & main entrance, it was clean and quite nice but hadn't bath so asked to change, reception was fine and moved me to the room with bath. But here we go. Carpet didn't seem clean here, and room seemed outdated....strange smell as well. It was only one night but for the price you pay you expect something better than this....
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