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Brook Mollington Banastre Hotel and Spa

Manchester, England, United Kingdom (MAN)

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Based on 1449 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 Full Bed
237-sq-foot (22-sq-meter) room with garden views

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

2 Twin Beds
237-sq-foot (22-sq-meter) room with garden views

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Double Room Single Use

Double Room Single Use

1 Full Bed
237-sq-foot (22-sq-meter) room with garden views

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Executive Double Room

Executive Double Room

1 Full Bed
377-sq-foot (35-sq-meter) room with garden views

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Family Room

1 Full Bed or 2 Twin Beds
377-sq-foot (35-sq-meter) room with garden views

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Double Room

1 Full Bed
377 sq feet (35 sq meters)

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Standard Double Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
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Executive Double Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
Hide room details

Family Room

1 Full Bed and 2 Twin Beds
Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
Hide room details

Standard Twin Room

2 Twin Beds
Entertainment - Free WiFi, flat-screen TV
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Non-Smoking
Hide room details
Brook Mollington Banastre Hotel and Spa
Parkgate Road, Mollington, Chester, United Kingdom CH1 6NN

Rooms
Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).

Amenities
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar and a garden view. You can also stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Chester? This hotel has facilities measuring 4261 square feet (396 square meters), including conference space. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Early check-in fee: GBP 20
  • Late check-out fee: GBP 20
  • Rollaway bed fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Conference Rooms
  • Dry Cleaning Service
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Picnic Area
  • Poolside Bar
  • Sauna
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1449 reviews
from Wrexham, United Kingdom
Submitted on 23-05-2016
Secured late deal as a need to relax, eat and sleep so this hotel ticked our boxes - local, decent pool &spa, spacious bar and intimate restaurant. Very good for rural location, lovely gardens with access to lots of local attractions such as Chester Zoo, Roman heritage city with excellent shopping at Cheshire oaks outlet village (extra 10% discount with keycard) Restaurant food was above average but not high quality yet good vfm. Pool facilities disappointing in need of refurbishment yet work ... Read more
from York, United Kingdom
Submitted on 26-05-2016
We booked this Hotel for a special break to celebrate our Wedding Anniversary and as a special surprise for my wife I upgraded the room to a Four Poster. Imagine my surprise and disappointment to find we had been given an ordinary standard room when we checked in. A word to Nick on Reception and within minutes we had been transferred to an Executive Room, our cases were transferred and to make the apology complete a complimentary glass of Champagne before Dinner and a complimentary bottle of win... Read more
from Gainsborough, United Kingdom
Submitted on 26-05-2016
Very tired, our room hadrusty shower rail,huge crack in sink and crack in window. Bed comfy,Staff were good especially the cleaner who left us fresh milk in an iced bucket.Breakfast was greasy,lukewarm and had been in hot containers too long.Had to clear a table ourself and ask for pot of tea which was in a big cracked teapot.The tea cups were also chipped.Stayed for 2 nights which was enough to make up our minds to move on to another place
from UK
Submitted on 29-05-2016
My wife and I visited 26-28 May to celebrate our wedding anniversary. As other reviews have noted there are some improvement works ongoing around the hotel, with the aim of updating the décor and facilities, but it is more than pleasant as it is. The staff are excellent, from arrival to departure nothing seemed like it was too much trouble. Mark deserves a special mention, as he went out of his way to make our stay as trouble-free and enjoyable as possible - he's a star! Katie was very pleasant... Read more
from Saltaire, United Kingdom
Submitted on 29-05-2016
Arrived on the Thursday, didn't get off to a good start as the men on the front desk mumbled and spoke broken English and couldn't deviate from their script. Was given the card key and then he just turned around, so we had to work out which way it was to our room. Was asked if I wanted to preauthorise a card with them and he seemed to take offence when I said no, and then said "sorry, I repeat in case you not understand" and then when I said no again, he replied "ok, it standard procedure we ask... Read more
from Manchester, United Kingdom
Submitted on 04-06-2016
Having stayed one night (sadly) 19th May,whilst visiting Chester Zoo,we cannot recommend this hotel highly enough...all the staff were lovely and helpful - we were upgraded - beautiful room with a four poster bed - thank you Jackie! Great facilities,made full use of the pool and jacuzzi. Would certainly stay again.
from Guildford, United Kingdom
Submitted on 06-06-2016
The hotel is due some updating and TLC it's just got a bit run down. We stayed two nights and slept ok. The walls are paper thin so be aware of...noises. The rooms are clean but just worn and a bit tatty. The room was a good size but it just gave the impression of not being planned. The toilet was right next to heated towel rail so your leg was against it. The bathroom door didn't fully open because of the sink behind it. There were three mirrors but none were great locations for doing make up. ... Read more
from Birkenhead, United Kingdom
Submitted on 06-06-2016
We booked 2 rooms for the night and told them we needed a cot. after hours of waiting they supplied one that was unsafe to use as it would fold on the child. we orderd drinks while waiting but found the draft beers had all gone bad and smelt so we told them but they kept on selling the bad drinks. We were told that was the only cot they had and we had to put the baby in a normal bed The end result we left the hotel at 11.30 pm and moved some were else. now that we are home and talked to people ... Read more
from Stoke-on-Trent, England, United Kingdom
Submitted on 07-06-2016
Have stayed here hundreds of times over the years, but stayed here for Chester Races in May. The public areas are ok, and the breakfast OK, but the rooms could do with a little TLC to get the Molly back to its best. A taxi rid into town, but convenient for the M56.
from Leicester, United Kingdom
Submitted on 08-06-2016
The gardens of this hotel are lovely. Our room was big and clean. The food was ok! The reception area was smelly and the receptionists english was not good. The spa area was somewhat dated. Overall this hotel needs some tlc!
from Ruthin
Submitted on 28-06-2016
The person dealing with us was lovely, my friend and I had our nails done which only took 20 mins and was not the best and for the price seemed a lot. Some of things on the phone were not the same and not taken note of things I had said.
from sheffield
Submitted on 28-06-2016
We booked as a zoo / hotel deal. We arrived at the hotel, first thoughts were how lovely and relaxed it felt. We checked in and had a drink in the bar, again very relaxed and totally welcoming. The gardens are so nice so we sat out and just soaked up the last bit of sun before going to our room (42). On entering we were both shocked at how big the room was, also very clean. We booked a table for our evening meal and all i can say is wow! the food is outstanding, the steak was cooked to perfecti... Read more
from Harlow, United Kingdom
Submitted on 30-06-2016
What a great find, fantastic hotel with good caring staff. Promised Mark the manager i'd write this review, not something id normally do but this is the exception because we had an exceptional stay. I mention the rooms a little tired, bit this was not an issue, they have everything needed an then some, our room was spotless, and I understand they are soon to be refurbished. The restaurant, bat and lounge area's were so well laid out and had just been refurbished to a high standard and were so co... Read more
from Manchester, United Kingdom
Submitted on 30-06-2016
I stayed this week on business and was very impressed with the Mollington Hotel. Great check in with a very friendly lady on the desk. My room was great, clean had everything you need, nice shower and free WIFI. I had dinner in the restaurant which was reasonably priced for any hotel really and there was good selection. There is a pool and gym which I never got the chance to use, but think it had a nice feel for families (would bring mine here). Good price, nice service, the only bad part wa... Read more
from
Submitted on 01-07-2016
Hotel is old and tatty, dripping taps, noisy plumbing, stained furniture, very dirty telephone, shabby corridors, breakfast was dreadful. The website makes the hotel look wonderful and I can't say anything nice about it. A very disappointing stay. The area is very nice with lots to do but don't stay here.
from Bolton, United Kingdom
Submitted on 02-07-2016
The tea was ok, the food was ok but nothing special, the worst thing of all was the service, simply there wasn't any. If you need staff look behind reception and you will find two or three. If your looking for a nice afternoon tea experience look elsewhere.
from London, United Kingdom
Submitted on 02-07-2016
Stayed with my wife this week and had a great stay. Lovely welcome forma very friendly reception lady. Great room, very nice bed, clean and had good facilities. We had dinner on the first night as part of our deal. I think the restaurant has just been refurbished as it did smell a little of paint, but not too strong. The food was delicious - hot and well presented. The price was what you'd expect from any hotel really. We used the pool the next day which was nice and there is a nice place fo... Read more
from Sheffield, United Kingdom
Submitted on 03-07-2016
Old, tired and dirty. Room was a long walk from the reception down a narrow winding corridor that had clearly been flooded and stank of stagnant water and had a mouldy ceiling. Room was grubby. Bathroom had mould in tiles, unshaded light above sink and broken taps. Walls in whole room were covered in marks. Fire doors were left propped open allowing free access to anyone passing by - a clear security issue. We were not offered our afternoon tea when we booked in and were given wrong to... Read more
from
Submitted on 03-07-2016
Having read some not so good reviews my friends and I were concerned about our visit to the hotel however we shouldn't have been. The lady who checked us in was lovely, bubbly and helpful, she arranged taxis to the races for us. Our rooms were big and yes maybe need a touch of paint but were clean and comfortable. Jose in the restaurant was fantastic and the food was good. The hotel is great for visiting Chester and the races as you get free parking and your only a short taxi ride away.
from Anglesey, United Kingdom
Submitted on 03-07-2016
Arrived Friday and was disappointed with our room so I asked for a nicer room which they did and what a difference breakfast was good but overpriced at £12.95 room next door had dog which woke us up.Some places needed work on deco stained carpet etc but it is used for numerous different functions so expected. Made use of the swimming pool etc cost £5 in taxi to Chester so ideal . Overpriced I think but did get reduced price as I only booked 1 night originally for £81 no breakfast phoned an... Read more
from Stafford, United Kingdom
Submitted on 05-07-2016
We had 2 nights in this hotel, staff on front desk very pleasant & helpful (the guy from Romania& the lady from Fiji) Drinks & food was very good apart from getting a pot of tea on our last morning had to find the staff & request it 1st time then after 10 minutes waiting asked again then it did arrive but by then I had finished my breakfast. The last night seems like a lot of management were there & they were very friendly. We had 2 problems with the room 1- the door would not lock every time w... Read more
from Nice, France
Submitted on 05-07-2016
From the moment I arrive it feels like my second home. The staff remember my son and I every time we stay and are very friendly and accommodating. I cannot recommend the hotel and staff high enough. A great stay overtime!
from
Submitted on 05-07-2016
Arrived on the Monday evening and warmly welcomed by the receptionist ace. The spa facilities were brilliant and we thoroughly enjoyed our time relaxing. We had a meal booked for 8pm and it was perfect. I mean top quality food at a reasonable price. Spending a night in the lounge wich overlooks a beautiful the beautiful grounds was our last step of the night. The bar staff were very helpful and on point with the drinks. The bedroom was exactly as stated on the booking aswell. Finally as we had t... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 06-07-2016
I stayed 2 nights at the hotel for a course. The thing that sets this hotel apart from others is the staff. They are absolutely great and made me feel welcome straight away. Food was excellent and the rooms were clean and tidy, Nothing was too much trouble. The staff at the hotel went out their way to accommodate our group, they put on evening entertainment of a race night and quiz which was great at getting people chatting and having a laugh. This was really appreciated and Mark made everyone f... Read more
from Aylesbury, United Kingdom
Submitted on 06-07-2016
Had 2 night stay here. Great facilities, lovely sized room and bed. food was amazing. Only negative the restaurant staff at breakfast never supplied tea or coffee even when asked to, minor point.???. Attended a works event but would use again if in the area.
from Dunstable, United Kingdom
Submitted on 10-07-2016
We stayed here for a weekend great facilities easy transport links to Chester and Liverpool free parking at the train station. came back to the hotel and used the excellent leisure facilities, Gym Pool Sauna Steam room very friendly staff.
from Manchester
Submitted on 13-07-2016
We stayed here one night whilst visiting Chestet races. The hotel were very accommodating and let us store our bags as we arrived ages before check-in and had to get to the racecourse. They had no trouble letting us check in at 11pm when we got back. The room was clean and tidy and well presented with a lovely bathroom. This hotel is quite expensive and i think breakfast should have been included for the amount we paid.
from Oakley, Bucks
Submitted on 13-07-2016
Spent two nights here for my husband's 60th birthday treat. A nice touch in our room (which had a lovely view of the gardens) was a birthday card and decorated cake for my husband. Hotel comfortable, although tired looking in places. Restaurant and lounge bar area had recently been re-carpeted, however although sofas and chairs comfortable they could do with a clean. Food very good with a wide buffet selection at breakfast. First day there appeared to be a lack of staff, with only two people cov... Read more
from
Submitted on 13-07-2016
Nice hotel great pool and sauna handy for a drive into Chester. Nice breakfast and decent restaurant. Great deals online with afternoon tea thrown in. First class if now a little corporate the first time I used it was 2000 and was more homely with odd chairs and more informal.
from Hartlepool, United Kingdom
Submitted on 14-07-2016
Once again our weekend of music was held here. We love it, the staff fronted by manager Finton are amazing and do everything they can to make our stay great. The rooms are lovely and we have a junior suite looking out onto the grounds. The rooms are spotless and just the perfect place to relax after a swim. The food is always excellent especially as in the group I am in the minority as a vegetarian. If I had once criticism (and I spoke to Finton about this) I would say that the snack lunch... Read more
from Manchester, United Kingdom
Submitted on 17-07-2016
Visited for a girlie weekend. The staff were amazing and looked after us very well. Lovely breakfast overlooking the gardens. Decent, light, clean rooms and free wi-fi. Lovely pool and spa. We'll definitely be back!
from Staffordshire, United Kingdom
Submitted on 17-07-2016
Generally the hotel is tired and requires an overhaul and better maintenance. Although fairly clean, the room had a stained valance sheet and cracked sanitaryware. Hallway carpets are worn, terrace furniture is falling apart and rooftiles are falling off. We had dinner in the restaurant as the menu looked OK and was reasonably priced but we were very disappointed. The melba toast for the pate was on the verge of being burnt and the mussels were totally over cooked and shrivelled up. Ordered fis... Read more
from Lake District, United Kingdom
Submitted on 22-07-2016
Staff friendly, hotel a little tired but work being done on inside. Bedrooms ok but shocked to see state of mattress cover ( noticed when straightening sheet) hairs all over it and so dirty don't think it had been washed for months which made me check pillows, no pillow protectors on consequently pillows were so badly stained put towel over to sleep.
from Morpeth, United Kingdom
Submitted on 23-07-2016
Two of us stayed for 1 night and had a pleasant room at the rear overlooking the gardens and terrace. The room had been refurbished and was very comfortable and clean. The decorators weere busy redoing a corridor to the well equipped leisure centre. So issues re the state of the hotel from other reviewers were not borne out by our experience. I used the pool and the facilities were decent and popular with guests and locals alike. We would have no hesitation in recommending this hotel to others a... Read more
from Birmingham, United Kingdom
Submitted on 24-07-2016
The hotel is generally ok, not great and not bad, but it does lack staff! During check in had to wait at least 10mins before been acknowledged, then had to wait 15mins at the bar before been acknowledged, so it went on during our stay, when even checking out we had to wait 10mins. Our stay resembled something from a sit-com, one person appeared to running around between the reception, bar and portering duties, the only thing I didn??t see the person doing was cleaning, but I am sure given ti... Read more
from
Submitted on 24-07-2016
Hotel is very tired! Although they are currently in the process of refurbishing the main areas of the hotel, the bedroom we stayed in was very tired, single beds have seen better days. Breakfast is £12.95 per person and is the one of the most over priced breakfasts I have ever eaten! The manager Mark is very polite and willing to do anything for the guests, it's a shame the other staff haven't got his passion!
from Colwyn Bay, United Kingdom
Submitted on 26-07-2016
Stayed in February for valentines as we had things planned locally within chester etc arrived at around 3pm after shopping all day - plenty of bags with us, room was still not ready. they kindly upgraded us to a better room, although it had seen better days. maids had written in the steam all over the bathroom mirrors and the large double bed was 2 singles pushed together which made a terrible nights sleep. We went out and came back late, I ordered room service for my partner as he wanted a sand... Read more
from Chester
Submitted on 26-07-2016
at the end of May I attended the Mollington Banastre as a member of a local society for a supper following a walk with other members of the society. Within a few minutes I formed the impression I had entered Fawlty Towers and unfortunately my experiences throughout the evening did not alter my initial impression. First, although there were 30 members of the society there at first there was only one member of staff deputed to serve drinks at the bar,he was also obliged to take the orders for meal... Read more
from Derby, UK
Submitted on 27-07-2016
We recently had a complimentary one night stay at the Mollington during a 2 day visit to Chester (offer through Churchill Insurance). We have a 4 month old baby and were curious to see how our first stay away with our baby would be considering it was a free stay!   We met Mark at reception who helped find a room on the ground floor as the room initially assigned was up the stairs. Mark found us a room in the quiet corner of the hotel. The room and bathroom were VERY spacious and we had no iss... Read more
from england
Submitted on 27-07-2016
The hotel was undergoing a renovation, we ate breatfast in one of the large makeshift rooms. Service at reception was a bit slow. Room disappointing for the £90 we paid. Carpets were threadbare on the stairs. Didn't use spa facilities but Premier inn room seem better value for money.
from
Submitted on 29-07-2016
second visit here, good service, nice breakfast, great place to get a rest after days work. Very close to main transport links/roads etc. nice relaxing drink in the evening. Has other facilities (pool/spa) which we did not use this time but which looked inviting.
from Buxton, United Kingdom
Submitted on 30-07-2016
From the moment we stepped into this hotel, we were made to feel very welcome. Staff very accommodating and helpful without "being in your face". The breakfast and evening meal were excellent. Special about Mark, who was particularly helpful. The swimming pool, spa, sauna and steam were very clean. Even had my nails done in the spa itself and hubby had a back massage. We shall certainly be returning as Chester itself was amazing and we barely covered half of the sites to see. Particularly... Read more
from Northampton, United Kingdom
Submitted on 30-07-2016
As I have read in previous reviews the exterior of this place is a disappointment and it is certainly not anything like a country manor, with many 70s style buildings ruining the original features of the place. On arrival we were so disappointed, the inside was also very dated. However I did think it was good value for money based almost entirely on the 3 course dinner we had included in our stay which was excellent, service was fantastic and the garden view from the restaurant is lovely. We use... Read more
from
Submitted on 31-07-2016
Me, my husband & 14 month old daughter stayed here on 29th july to attend a friends wedding which was being held nearby. Looks very nice & clean from the outside of the hotel & walking into the reception area this was also the case. However upon checking in we discovered that we had been placed on the 1st floor of the hotel, & we were also told there were no lifts, meaning we had to drag our suitcase & heavy pram up two flights of stairs, we were not offered a ground floor room, surely this shou... Read more
from
Submitted on 01-08-2016
The staff at this hotel were lovely and very helpful. The hotel it's self needs a major refurb for the price of the rooms it is definitely over priced for the condition and dated decor thought out the hotel and spa I expected a lot more for the money paid and unfortunately will not be returning.
from Kingston-upon-Hull, United Kingdom
Submitted on 01-08-2016
We stayed in the family room there was 3 of us but the room had five beds, The room was clean but seriously need up dating ,the pool and jacuzzi was nice , Staff was freindly ,the breakfast was okay, We stayed here as we have a day out at chestet zoo!
from uk
Submitted on 02-08-2016
The exterior of the hotel looks better than the inside which is very tired and needs a major Refurb - carpets are worn / decor is dated and our curtains in our room were ripped.we stayed as a couple with our daughter and we were shown 3 rooms before being happy - the first room was a double room only / the second was a family room but the adjoining child's room had no curtains at the window. When we questioned this with the receptionist he just said that housekeeping weren't in until the next da... Read more
from York, United Kingdom
Submitted on 03-08-2016
This hotel was a great disappointment, I gave feedback during my stay but have not heard anything from the hotel. The car park is full of potholes, inside the hotel is dirty and walls and carpets are worn and in need of refurbishment. The bathroom was dirty, the room telephone broken as was the bathroom bin. The room was next to the stairway and very noisy. The pool are is also in need of a good clean and needs updating. All in all a very disappointing place and certainly not worth what they are... Read more
from Sheffield, United Kingdom
Submitted on 04-08-2016
When i saw some of the previous negative reviews I wonder if they stayed at the same place the staff were very friendly and helpful We arrived early and our room was ready so check in took about 3 minutes.The room was good size very clean.We used.the swimming pool which was very good and the gym looked good even though i didn't use it.Breakfast was included in our deal and was ok but if not included it is expensive.Very good garden to sit in if weather allows.Free wifi excellent
from
Submitted on 08-08-2016
Very disappointed with room 9, the bed had a king size base with a double size mattress which left a good 3" gap at sides, we felt like we were going to fall off all night! The peachy coloured valance sheet was absolutely filthy dirty. The wallpaper was coming away in areas & dirty marks on walls. The toilet had a thick grime/limescale line & had been used when we checked in! Breakfast was from 8-10am, we arrived at 9.10am to find most of the cooked items needing replenishing, after waiting some... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 10-08-2016
Just got back from a 2 day visit to Chester where we stayed at the Brook Mollington, its situation is excellent if you fancy a trip to Chester, its only a 5 - 10 minute drive into Chester itself. First the bad news, when we arrived we were informed that the gym would be closed for the next two days - new air conditioning being fitted. Some other negatives, our room, no 4, was a lovely large room but one of the window panes had a large crack in it and both of the windows took some closing, fortun... Read more
from London, United Kingdom
Submitted on 10-08-2016
A poor stay. Looked good when booking, but fairly obvious on checking in that it would not live up to its claims of being a four-star hotel. More like a one star - or two at best. Shabby, poorly maintained, and dirty in places, it was a big disappointment. The area in the dining room which looked out onto the garden was a conservatory style annexe with glass overhead, below which hung net curtains - filled with dust and dead flies. The glass had not been cleaned for quite some time. Absolutely... Read more
from Munich, Germany
Submitted on 13-08-2016
we took 2 rooms inot August. Both were in the 70s? build section of the hotel left of the reception and both we quite shabby. the bathrooms especially were in bad shape and of less than 1 star standard. The beds had poor quality or old mattresses. At check-in the poor receptionist was pushed to cope on his own. The best features of the hotel is the pool area and gym which as had more spent on it, probably because it's a business in its own right. in summer not to be recommended even at much redu... Read more
from Halifax, United Kingdom
Submitted on 14-08-2016
Checked in easily at 12.45 , room wasn't ready yet but I asked if we could use the leisure facilities and was told we could - no mention that the gym was shut ?? went to get a drink from the bar - there was a wedding on - but only one person behind the bar ! Surely management must realise more staff when wedding receptions are on plus hotel guests?? Went to the pool to find the gym was closed - again one member of staff checking you in for treatments / running the brasserie bar / serving food... Read more
from London, United Kingdom
Submitted on 18-08-2016
The key card stopped working each day forcing me to walk back to the reception, the breakfast was late, the pool closed at 8:30 on Sunday, the rooms are dated with no fridges, there was no lift to bring the luggage up. I was billed wrong.
from Toulouse, France
Submitted on 01-09-2016
We spent our wedding anniversary here in August this year and had a lovely time. The staff are polite and attentive and even brought a cake and bubbly up to our room = no cost. The food was excellent and well presented. some refurbishment may be necessary - only cosmetic.
from Wallsend, United Kingdom
Submitted on 02-09-2016
We have just come back from a family stay here and we all enjoyed our stay. In this review I will review bedroom, food, staff, leisure facilities and hotel itself. BEDROOM 11- we stayed in this room as we request a bunk bed room as we are 4 in our family. The boys 5 and 2 adored this room as they had their own room (part of the main room) to themselves and this was a first for them! The wife and I had a double bed and looks out onto the lawn, slightly blocked by a tree but very airy and bright... Read more
from Chester, United Kingdom
Submitted on 03-09-2016
Spent a night away here and we expected good things as the last time we stayed we really enjoyed ourselves, however this time was a little different. The room was too hot even with the window open and this made sleep near enough impossible and when we tried to use the phones provided in the room to connect to reception we got no response despite multiple efforts. As a result of this we had to use our own phones to ring reception in order to ask for a fan. The room was also very outdated and coul... Read more
from Cheshire, UK
Submitted on 04-09-2016
Stayed here 3 times this year! Agree with most of the reviews, not all! Yes it needed refurbishing. This is happening in stages, trying not to inconvenience guests. All our rooms on first floor have been excellent. Housekeeping staff very accommodating when we rested in our room after breakfast, not at all intrusive. All staff were pleasant, friendly and helpful. Mr Gavin recognised us from previous stay. Convenient to leave car and go into chester by taxi or bus stop across the road. Breakfast ... Read more
from Marcham
Submitted on 04-09-2016
We stayed at this hotel just before the August bank holiday for our wedding anniversary. We were greeted by a friendly receptionist and then checked into our room. The room was clean and tidy but it was at the front overlooking the car park and there was some road noise. Usually we wouldn't have worried too much as it was only for a short stay but as this was for a special occasion we went back to reception to ask if there was any chance of a different room, not expecting to be lucky. The re... Read more
from
Submitted on 11-09-2016
14.95 for sandwiches three small cakes and a scone. Sat by window overlooking nice garden area. Lot of cobwebs above us. Disappointed did not live up to expectations. Bread was a bit stale. Service slow.
from West Midlands, United Kingdom
Submitted on 11-09-2016
Another excellent stay. Stayed many times and have already booked to go back. All staff are excellent Nicholas (bar man) can not do enough for you and the house keeping staff are great. All in all well worth a visit, great location for all visits.
from Leicester, United Kingdom
Submitted on 13-09-2016
My husband and I stayed here for 2 nights with our 20month old daughter. We stayed on an experience more voucher and paid £99 for b&b for 2 nights and can say it was ok for the money we paid. Breakfast was good, service overall ok (except the chap at breakfast who was very good and friendly)...but now the rooms.... well they are in the middle of giving the hotel a lick of paint but to be truthful the hotel needs far more than this. Just really bad maintenance throughout the hotel. The rooms wer... Read more
from Llandudno, United Kingdom
Submitted on 16-09-2016
We stayed for 2 nights with our 2 children last weekend. We were a bit worried after reading some of the reviews on here, but were pleasantly surprised. The hotel was lovely, yes the bedrooms need updating but they were clean and comfortable. The staff were very friendly and helpful couldn't do enough for you. The food was excellent, very tasty. We ate at the hotel both nights. My husband had the seabass and I had the pork the first night, then we both had the ribeye steak the 2nd night. The ... Read more
from Irvine, United Kingdom
Submitted on 16-09-2016
Sitting in its own grounds with very easy access from trunk routes this hotel has masses of parking. The greatest asset of the hotel are its staff who were attentive to a fault during my visit. The food is really good
from Tywyn, United Kingdom
Submitted on 16-09-2016
Stayed at this hotel for business purposes. Courses run from here through my organization. Quality of service was excellent. Breakfast, lunch and evening meal presented well. Excellent quality. WiFi facilities excellent for business purposes. Staff could not have done more to assist.
from
Submitted on 19-09-2016
What a lovely stay at the Mollington. Was a little dubious after reading past reviews but needless to say I was wonderfully surprised. Check in was quick and efficient and the Receptionist Emma was a delight, Smiley friendly and happy to help with all questions I had. Our room was bright and airy and was very comfortable, yes they are a little dated but are in the process of getting renovated. We were advised to book a table for a meal and boy were we glad we did it was very busy, The bar and r... Read more
from
Submitted on 20-09-2016
We booked this trip last minute and couldnt resist the bargin price for 2nights dinner bed & breakfast. Upon arrival the man behind reception was really friendly and answered any questions we had. Hotel was cleaned to a good standard, a few minor issues with the room, but the staff were extremely attentive and moved us rooms which was actually a better room thab we originally had. From start to finish the food was exceptional and the service was friendly and helpful and nothing was too much tro... Read more
from London, United Kingdom
Submitted on 21-09-2016
We booked this hotel and it included tickets to Chester zoo arrived and was given a lovely family room with separate bedroom for my daughter very nice room bed was a little uncomfortable we spent Saturday afternoon in the spa which was lovely and very relaxing. Gardens are beautiful. Next day had a lovely buffet breakfast my daughter was given a little bag of treats to take to the zoo on that day. Young Man in reception was very helpful and directed us to Chester village which is lovely for sh... Read more
from Pontefract, United Kingdom
Submitted on 24-09-2016
Enjoyable break at this hotel that needs a little TLC, although refurbishment has begun, all the staff are excellent, the food is very good, the added bonus is the spa and pool. Wonderful grounds and excellent for getting into Chester, would not hesitate to return.
from Yorkshire, United Kingdom
Submitted on 25-09-2016
Myself & sisters booked a night night Spa package as a surprise for our mums Birthday at The Mollington Banastre, such good value for money, lunch on arrival, a spa treatment each, evening meal and overnight accommodation with breakfast in the morning, the staff were so friendly, the food amazing and the accommodation very clean and comfortable, we mentioned it was mums birthday and the hotel even put a birthday cake in her room on arrival, will book again soon
from
Submitted on 25-09-2016
Stayed here whilst running courses with my organization in July then in September. Looking forward to going again this week. Very good facilities and very attentive staff, nothing too much trouble. Spa facilities appreciated by course participants. The meals are good, plenty of options, hotel is handy for Chester too.
from Chester, United Kingdom
Submitted on 25-09-2016
My mum and I visited the Molljngton Banastre on Friday for a spa day which included the use of the facilities and afternoon tea. This was a lovely day & the staff were really friendly. The facilities were clean although the gym equipment is old and looks like it could do with being renewed. The afternoon tea was gorgeous and although the staff were run off their feet they still couldn't do enough for you. Overall a great day and would recommend :)
from Ebezini
Submitted on 26-09-2016
Following my recent visit i sent this email to the hotel......I received no response which I guess says it all....... To the General Manager, Brook Mollington Banastre Hotel & Spa Following my weekend stay at the above hotel I am compelled to write to you to voice my total dissatisfaction at the standard of accommodation you offer. The Hotel should to be quite frank be closed and refurbished if that is what is apparently being done or at the very least the rooms not yet refurbished should not... Read more
from
Submitted on 27-09-2016
This hotel met our requirements to the tee. The facilities for evidential education courses a ideal, the staff superb and very helpful and do everything to meet our needs. Special mention to the General Manager, Finton, who looks after us every time we use this hotel which is often. Thanks to all Les Skarratts Fire Brigades Union
from
Submitted on 29-09-2016
It was a nice and easy check-in. There was also a big car park in front of the hotel.. The breakfast was also good. Several choices to pick from. If you want to live near Chester but not excatly in the downtown this is a good choice.
from england
Submitted on 30-09-2016
It's not often I write about a place I have stayed as often as I have written a review on this particular hotel, maybe it's because I am a creature of habit,maybe because I like to be sure that my free time is well spent, maybe because I like this place simply because of all the hotels I have stayed in around the city of Chester, this is the one that listens to its guests, hears what they say and puts in place most of the suggestions made, they are human enough to put their hands up and say tell... Read more
from Greater Manchester, United Kingdom
Submitted on 04-10-2016
Booked in this hotel by my PA and enjoyed my stay, lovely clean comfortable rooms, friendly staff, great food and a joy to be able to have a swim in the morning. Will certainly return soon next time I'm headed for the area
from Liverpool, United Kingdom
Submitted on 08-10-2016
Booked a stay at this hotel to celebrate our wedding anniversary, it's states 4 star but room and standards of them hotel are very much 3 to 2 star , threadbare carpets and tired rooms there bed are singles and not even zipped together, housekeeping staff dressed in football shirts and lack of care and attention to detail. There are some god points there rooms are clean but not investment and shabby 90s style rooms and fittings like the worst hotel group in their UK being, brittania hotels... Read more
from
Submitted on 08-10-2016
Stopped at the Brook Mollington Banastre Hotel Chester this weekend. What a fantastic time we've had 16 of us have been staying here, the Hotel the staff and food have all been 1st class. Anyone coming to Chester please take a look at this Hotel you will not be disappointed. A big thank you to all the staff for making our weekend such a success. Hope to see you again soon.
from Huddersfield, United Kingdom
Submitted on 10-10-2016
A party of 16 of us stayed over the weekend at this hotel, and i must say how highly delighted i was with my room the food and all the staff were 1st class. everyone thinking of visiting Chester give this Hotel a try i dont you will be disappointed.
from Birmingham, United Kingdom
Submitted on 11-10-2016
We had a very enjoyable stay at the Mollington Banastre. The staff are very friendly, helpful and service is excellent. Our evening meal in the restaurant was delicious and very good value for money. Room was spacious and clean. Can highly recommend staying here.
from Birmingham, United Kingdom
Submitted on 11-10-2016
After seeing the reviews on here i was scared to visit after booking my trip here. The reviews are nothing to go by as the hotel is a lovely looking hotel and caring and friendly staff. It has perfectly clean rooms and very very spacious beds, check out time was 11 oclock with no rush for you to leave either. The hotel is beautiful and i really hope the reviews do not put of any customers.
from Rhoose, United Kingdom
Submitted on 13-10-2016
We had a lovely couple of days at the Mollington Banastre. The room was very nice,spotlessly clean, staff friendly and helpful, food was excellent.The bar was very comfortable and relaxing. We thoroughly enjoyed the pool and spa, a relaxing way to end the day. Had a fabulous walk on a beautiful day around the racecourse, along the river, into the city centre. Would definitely recommend staying at this Hotel.
from Wrexham, United Kingdom
Submitted on 14-10-2016
Today was my sister 50th birthday I booked us a spa day with treatment & cream tea we had a relaxing massage and facial. The facilities were clean. The staff were very helpful friendly and welcoming We had a lovely day Thank you and we'll be back xx
from Derby, United Kingdom
Submitted on 15-10-2016
We were in this hotel tonight for 1 night. Driving in to the hotel it looked a bit run down but is ok inside. A few things need fixing such as the telephone in our room was missing buttons but the room was clean and functional. We came back for a drink after dinner. The barman stood with his back to me for ages counting money even though he knew I was there. He eventually served me and I ordered 2 Bailey's. He proceeded to take an empty wine bottle out of an ice bucket,empied the water out and w... Read more
from
Submitted on 16-10-2016
We booked a superior room for 2 nights DBB over the weekend. The best part was definitely the restaurant, where both the food and service were excellent, especially the youngish Englishman who seemed to be there, bright and breezy, the whole time (7am that Sunday, due to the marathon). The spacious room (42) was fine for the price, if a little cold at the extremity of the building, but at least there was a bath and always plenty of hot water available. Clearly, some refurbishment is currently go... Read more
from Birmingham, United Kingdom
Submitted on 16-10-2016
Stayed in a double room for one night. Perfectly clean and tidy. No issue there. Bed was a double but was 2 singles put together so was a bit annoying! Slightly dated hotel but considering this was a free stay (USwitch deal) on our way to The Lakes for a holiday we didn't mind. My issue with this hotel are the walls... they are PAPER THIN meaning you hear everything and we're woken up at 6am by people having a massive chat! Also...when we checked in the reception asked to charge £25 to our ba... Read more
from Halesowen, United Kingdom
Submitted on 18-10-2016
Rooms a little tired & could do with a lick of paint Staff very polite but reception very understaffed. Felt sorry for the guy trying to do everything. Nice breakfast though. Didn't see spa - so could not rate that
from Kendal, United Kingdom
Submitted on 19-10-2016
We spent 2 nights at the "Molly B" and had a lovely stay. Check in was speedy, we were automatically given 2 room key cards without having to ask!!, The staff were very friendly, informative and knowledgeable about the local area and seemed genuinely interested in our plans for whilst we were there, asking us where we were going etc. The room was very comfortable, good size, complimentary tea and coffee making and toiletries were replenished each day. The shower (above the bath) was very eff... Read more
from manchester
Submitted on 20-10-2016
We were a large family group, celebrating our parents' 50th wedding anniversary. 6 adults and three children under 6. All the staff could not have been more welcoming and accommodating to us. We had lovely large family rooms, with plenty of fresh towels and biscuits. The pool and spa complex was a lot of fun, with a big, warm pool and hot tub for the grown-ups, and we really enjoyed the dinners and breakfasts; beautifully cooked and generously portioned. The breakfast buffet was lavish, with ple... Read more
from London, United Kingdom
Submitted on 20-10-2016
A much extended older building with more modern wings, meeting rooms and a high quality pool, gym and squash court complex . Our room was in the modern area to the left of the reception , overlooking the garden. Reasonably spacious with a sitting area and enough room for our dog's bed. Windows which open, hooray. A neutral decor cheered up by attractive soft furnishings with blue tones. Kettle and tea tray with biscuits. No fridge/ minibar.. Decent bathroom with in bath shower and very hot water... Read more
from Birkenhead, United Kingdom
Submitted on 21-10-2016
As soon as I seen this hotel I absolutely fell in love with it. It's quaint, it's stunning and simply beautiful. We have booked to get married here Christmas next year, and with every visit I fall more & more in love with this place. The staff have been amazing with us (even the ones who don't know of our upcoming nuptials), and they really can't do enough for you be it something tiny, or something huge. Took our family here for a meal and so that they could see the place, and nothing was too mu... Read more
from
Submitted on 21-10-2016
My friend and I went for a 1 night spa Break at the Hotel. We had a very relaxing and indulging time! The food was amazing, so much so, that I nearly licked the plate! The staff were very attentive and helpful. The Spa treatments were very good, and the staff there did everything to help us feel relaxed.
from Chester
Submitted on 21-10-2016
Good value for money. Staff friendly and helpful. Food good. Hotel needs to look at stagnant water smell in annex and spa. Hotel and Spa superficially clean but tired looking and perhaps needs steam cleaning and or painting.
from
Submitted on 23-10-2016
I booked this hotel for a weekend away in all there were 16 of us. From the party there were no adverse comments. The staff were excellent and in particular Nick was very accommodating and everything I requested for the stay was organised proficiently. The food was excellent and cooked to each individuals liking thanks to the Chef. The hotel appears to be undergoing some tlc but do not let this put you off staying it is an excellent hotel and Spa. If I had one adverse comment it would be to buy... Read more
from
Submitted on 25-10-2016
We held a Wedding Fayre at The Brook Mollington Banastre Hotel & Spa in October. The hotel has had a make over and looking very homely and fresh! The staff as always are accommodating, friendly and helpful. We always enjoy our events at this lovely hotel! Highly recommended for events and weddings!!
from Caernarfon, United Kingdom
Submitted on 25-10-2016
My two young sons and I have regular one or two night stays as a treat, and they simply refuse to go anywhere else other than the 'Molly B'! The service is wonderful, the facilities are very good, the restaurant, bar, rooms and leisure facilities in particular are of a high standard. But the outstanding feature of this hotel is the friendliness of the staff, and that means all the staff. Professional, welcoming, nothing is too much trouble. They treat my boys like little princes, and make our ... Read more
from Cheshire, United Kingdom
Submitted on 26-10-2016
I booked this hotel and then read some poor reviews, ignore them, the hotel looks to be having a facelift and is looking very good. the staff here are very helpful and when we ate at the restaurant the food was exceptional and even though they were very busy, the manager Nick was very helpful and spent time discussing the menu.
from Cheshire, United Kingdom
Submitted on 29-10-2016
We recently enjoyed an excellent, relaxed family lunch at this lovely, friendly, hotel. The lounge and dining area are tastefully decorated and extremely comfortable. We received a warm welcome and excellent service: nothing was too much trouble and with four young children in the party their individual requests were dealt with patience and humour. The lunch itself was delicious, tasty, fresh and generous in portion size. Although not staying at the hotel on this occasion we took the opportunity... Read more
from Nice, France
Submitted on 05-11-2016
My son and I had a great stay at the Brook Mollington Banastre Hotel and Spa. We had fantastic weather and were able to take full advantage of the very beautiful grounds. Great staff a and a friendly relaxed atmosphere.
from Chester, United Kingdom
Submitted on 05-11-2016
The day I retired from work my Husband arranged a retirement meal for me at Mollington Banastre. We had a wonderful time with our family. The meal was outstanding and the staff were very attentive nothing was to much trouble. Following this I arranged a Sunday Lunch to celebrate my Husbands 70th Birthday last week. The week before we were due to go for the meal I met with the Restaurant Manager and the hotels Chef to discuss dietary requirements over a cup of coffee. Nothing again was to much t... Read more
from Chester, United Kingdom
Submitted on 05-11-2016
We arrived at Mollington Banastre for a family birthday lunch and it never ceases to provide great service and good food. The staff were wonderful and helpful. And the food was excellent. Having been before I knew what to expect, but as always I am never disappointed. A well deserved 5 stars.
from Leeds, United Kingdom
Submitted on 06-11-2016
Honestly the worst hotel we've ever stayed in...holes in the walls. Doors. An burn holes in the bed head. Hair on the toilet an plug...never ever again. Expensive an massively over rated. Spoiler to what would have been a perfect weekend
from liverpool
Submitted on 07-11-2016
Stayed hear on 5 th Nov staff were more than friendly even called the local pub for us to check if the football was on for my partner room was spacious and clean tea and coffee in the room breakfast was plenty full with a great choice we enjoyed our stay and after reading a few of the reviews we have to say so glad we went and enjoyed our stay would go back thank you John and Kerry
from
Submitted on 09-11-2016
Staff lovely and tried their best to meet all our needs (4 of us travelling for business) Unfortunately this hotel is rather run down, tatty, out dated and generally unkempt. The lobby/reception/bar area was cold, uninviting and didnt give off a great first impression. My room was littered with brass style lift switches, some of which seemed to have no use at all. I saw a trouser press for the first time in over 10 years and the shower in my room (52) ran at the same time as the bath tap ... Read more
from Wrexham, United Kingdom
Submitted on 13-11-2016
The hotel website would have you believe that you were going to be staying in a modern nicely renovated hotel room however when I checked in I was absolutely gutted at the state of the room, it was dirty in places and that depressing that I checked out on the same night and booked a premiere inn which was 100% better! The rooms they show on the website are the executive room which you would have to pay an arm and a leg for. Also, the wifi at the hotel was ridiculously slow to the point it was un... Read more
from Buckley, United Kingdom
Submitted on 16-11-2016
Took a friend for Afternoon Tea as a birthday treat, and after reading some reviews was a little worried. However, it was absolutely delicious and we enjoyed it very much. Sandwiches nice and fresh, cakes lovely (but we were too full and brought some home with us). Scones and cream really yummy. Staff were efficient and friendly. Would certainly come here again.
from Blackpool, United Kingdom
Submitted on 20-11-2016
This is an AVERAGE hotel that i would expect to pay £80 for not £220. NEVER a four star hotel!! Staff are lovely and surroundings nice. Food was great and tasty. Service was poor, had to ask for vinegar after getting chips! Eaten packet of biscuits with tea/coffee in room. Beds were two single beds pushed together with the worst matteress I have ever slept on, the pillows were awful too, if I didnt know any better I though I may have been banged up for the night!! Room was dirty, hairs in the ... Read more
from Canterbury, United Kingdom
Submitted on 23-11-2016
We did a one night dinner bed and breakfast package. All the staff were fabulous, efficient and friendly. Our room was very clean and comfortable, and our evening meal and breakfast were both served lovely and HOT a rare occurrence these days. Looking forward to staying again and hopefully with time to use the spa facillities.
from
Submitted on 24-11-2016
We got married at the Mollington Banastre on 22nd October and credit were its due everything was absolutely perfect thanks to the Fintan and his amazing team of staff -the two Nicks especially and Hayley for organising our wedding. We chose the mollington banastre as it was local to us but more importantly they were so flexible and helpful on how we could work our big day and we were also very impressed with the food when we ate there. All of our guests commented on how lovely the place was and... Read more
from Blackpool, United Kingdom
Submitted on 26-11-2016
Could not fault the place the staff or the management.was a terrific time staying there. We will definitely be back soon. Our friends who came with us have the same things to say and told us to get another little trip arranged. Rob Shields and wife.
from Runcorn, United Kingdom
Submitted on 28-11-2016
Stayed at this hotel for a wedding, which i must say was brilliant. The hotel though was a bit dissapointing, not what i expected, we stayed in room 21, the bed was very uncomfortable and the pillows were nearley none existent they were that flat, the curtains were hanging off the rail and they were damp on the corner. The bar was not very inviting, not a lot of choice and very expensive. On the good side the staff were friendly and the breakfast was very good lots to choose from. Dont think i w... Read more
from
Submitted on 28-11-2016
We visited with another family couple. Had two double rooms, bed and breakfast. There is plenty of parking. Entering the lobby. All appears fresh and clean. The staff were polite, welcoming and helpful. The rooms however let the hotel down. Once away from the lobby the hotel gets much more dated. I feel it would benefit for a decent lick of paint and refurbishment. The staff made me give 4/5 else I would give a 3. Breakfast was plentiful and the option to use the pool is a nice touch. Unfortu... Read more
from
Submitted on 30-11-2016
Just returned from a lovely couple of days at the hotel. Convenient for Chester. Started our stay with a visit to the Spa unfortunately steam room wasn't working but a lovely well looked after well presented relaxing environment. Restaurant dinner absolutely superb as we're staff throughout. Stayed in ground floor room to the left from reception. No problems but the fittings and decor are looking tired mirror on door cracked and quiet old bathroom fittings. Didn't detract from a lovely relaxing ... Read more
from Hythe, United Kingdom
Submitted on 30-11-2016
The hotel is in need of some refurbishment , however, it is to commended for the staff. Everything they can do to make your stay comfortable, they carry out. Friendly, amicable and accommodating. Lovely food and a warm, comfortable lounge. Truly enjoyable. Will visit again.
from Durham, United Kingdom
Submitted on 01-12-2016
The name is posh, the reality of it is not. The hotel is on a very busy road and the entrance is very plain. The bar area is the best decorated, the rest is a bit gaudy & 1970's time warp type design. My room was big but dingy, all browns and dingy. The bathroom was again big, but the shower was poor and again outdated. The beer was good as was the food, the staff were very good and that why I'd come back, but only for 1 night.
from
Submitted on 02-12-2016
Reception & Staff friendly and welcoming :) The hotel itself is very jaded but - just because it is in need of a refurb is no excuse for the grime and dust that was in our room - it would've taken 10 mins extra to hoover the stair spindles and wipe dirty finger prints from the windows and cobwebs- I know complaining about dust sounds ridiculous and it's not Four in a Bed but the room was on two levels so it was very apparent. Pool and spa facilities ok but cold on the pool edge. Cafe menu in... Read more
from Northampton, United Kingdom
Submitted on 04-12-2016
Stayed here for two nights beginning of December. On arrival the guy on reception asked if he could put a charge on my debit should we wish to charge anything on our room. What he forgot to mention was, at the same time he??d also charge us for the two nights. Wish he had said as I wanted to use a company card to pay for the room. Good job there was enough money on that account. Our room was at the front of the hotel and had seen better times. The room was warm so needed the window open. Unfo... Read more
from Phuket, Thailand
Submitted on 04-12-2016
Room was awesome as we were in an upgraded room, massive and cosy. Food was amazing! Spa facilities very good - very clean and warm pool and Jacuzzi! My massage was exactly how I wanted it to be, which doesn't happen often I find. Staff were very friendly and helpful. I was pleasantly surprised by my stay at Mollington Hotel. We visited Mollington 6 months ago when it was going through its renovation and the difference between then and now is sensational! I am happy we returned so that our faith... Read more
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