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Park Plaza Cardiff

Cardiff, Wales, United Kingdom (CWL)

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Based on 2009 reviews
Room & Rates
Superior Room

Superior Room

1 King Bed or 1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 King Bed
414 sq feet (38.5 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Room

Executive Room

1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Room

Superior Room

1 Twin Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room (City Hall Facing)

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Park Plaza Cardiff
Grey friars Road, Cardiff, United Kingdom CF10 3 AL

Rooms
Make yourself at home in one of the 129 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

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National Rating
This property has received its official star rating from Visit Wales.

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 12.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2009 reviews
from Swansea
Submitted on 21-05-2016
I stayed at the hotel for a few evenings, and all was well. Beautiful rooms, food was splendid, and had lovely views. Sadly my visit was ruined by the managers attitude. The previous night I had trouble with the black cabs in the area. I was reccomended trying Uber. I was patiently waiting for my Uber to arrive, when I received a phone call from the driver. The manager of the hotel has banned Uber cars access to the road, and only allowing black cabs to the area. I then had to run up the road ... Read more
from Colchester
Submitted on 23-05-2016
Stayed for one night on a visit for a conference and this Park Plaza is one of the better ones. My feeling is that rooms have been refurbished recently and mine was lofty, spacious and very quiet and comfortable. Breakfast offerings were varied and good quality. Excellent WiFi that is free and fast. Location is within easy walking distance of all amenities and the station.
from Kansas City, Missouri
Submitted on 23-05-2016
We received very good and attentive friendly service, the breakfast was very good, the room was clean and well-designed, and we left our passports in the safe, realizing this after we took the train to Bath. The staff was wonderful about locating our lost passports in the safe, and getting them to the courier company for successful forwarding to us.
from
Submitted on 24-05-2016
Reception staff friendly and helpful. Internet works well around the hotel and is fast. Guest rooms spacious, beds comfortable, showers powerful although they still have shower curtains that like to stick to you when your in it... Why do hotels insist on these horrible things! Breakfast was plentiful and tasty. The gym was well equipped and provided towels and water. NOTE: parking is in the NCP opposite and you get 20% discount. I didn't know this, hadn't been advised in advance, and had to do... Read more
from London, United Kingdom
Submitted on 25-05-2016
A bit bland if I am honest - staff lacked any zip or charisma - just going through the motions. Weatherspoons immediately over the road resulted in not getting to sleep until the early hours - roudy, noisy and insufficient sound proofing. Breakfast was good and chef went out of her way to ensure fresh eggs.
from Devon, United Kingdom
Submitted on 05-06-2016
Great location, friendly staff. Rooms are very nice with comfy beds. A really nice hotel, 3rd visit for us and certainly not the last. The menu in the bar had a good selection, as did the breakfast menu. A fabulous weekend of stereophonics and good accomodation.
from Beverley, United Kingdom
Submitted on 06-06-2016
This hotel was booked by a friend on our behalf and to be honest I had no idea of the cost per night which I appreciate is not the fault of the hotel. To say I was little aghast was an understatement however when I was offered breakfast for the two mornings at £10.per person per day considering the overall costs for the stay. On the Friday night for the room only was £119.00 which was probably fair enough but then we were landed with a bill for £249.00 bill for the Saturday night (same room)... Read more
from Dublin, Ireland
Submitted on 06-06-2016
Very good location right in city centre and on the edge of Bute Park. Clean hotel. Chose bedroom that wasn't facing greyfriars street so ensure we could sleep - there are a number of pubs & clubs on greyfriars street. Paid car parking right opposite the hotel. Did not dine in the hotel so cannot comment on the food. Friendliness of reception staff left a lot to be desired. Very cold and unwelcoming. They informed us of our room rate on arrival but charged us a different rate on departure - all ... Read more
from Cardiff, United Kingdom
Submitted on 06-06-2016
We had a wonderful stay here, nothing was too much trouble for the staff, always happy, helpful and kind. Food and drinks were excellent - superb cocktails in the bar. We used all the facilities and were impressed with everything.
from Nottingham, United Kingdom
Submitted on 06-06-2016
This hotel exceeded our expectations. The room and bathroom were large and the bed was comfortable. The spa and fitness facilities were excellent and the staff were very helpful. The location was great too, right by the castle and a 5 minute walk to the city centre.
from Amsterdam, The Netherlands
Submitted on 18-06-2016
Be aware when you check in that they might charge you more than the amount you booked online. Although they will pay it back if you notice, it takes a few days after cheching out. If you do not have British credit cards, you have to pay for the whole nights at the time of check in.
from
Submitted on 19-06-2016
Very nice city centre hotel but overpriced, £269 B&B per night, expected more for the cost. Nice room but Housekeeping sadly lacking, improvement required, Restaurant v good. Efficient friendly staff and good food. Front of house staff friendly. would not stay again as not good value for money. Free wifi offered but could not connect. Staff supposed to have re booted but no connection,
from Cardiff
Submitted on 19-06-2016
We stayed at the Cardiff Park Plaza for our wedding anniversary, we first stayed there for our wedding night. Every visit is also amazing and the staff are lovely and really accommodating. Food was fantastic and both the restaurant and room service were excellent and delicious!
from Bristol, United Kingdom
Submitted on 21-06-2016
Nice clean accommodation and facilities including spa and health suite. Staff all very polite,friendly & helpful. Breakfast was all freshly cooked. Cannot really fault this hotel at all. Room was quite quiet despite the hotel only a very short distance from all the excellent things Cardiff has to offer. Would definitely recommend.
from south wales
Submitted on 21-06-2016
Stayed here a number of weeks ago for one night stay. Was very impressed.. The staff were very friendly and the hotel very clean. I highly recommend this hotel to anyone. There is also a restaurant which was very well priced for the standard of food..
from
Submitted on 30-06-2016
I always find Park Plaza a real treat when working away from home. I've got to mention Glenda in the kitchen at breakfast, always welcoming, never minds making poached eggs or amazing omlettes even if busy. By the time I'd put hot food on my plate and got my juice the eggs were ready and perfect. Another example of great service at Park Plaza
from Luton, United Kingdom
Submitted on 30-06-2016
The hotel is well appointed and the meeting space excellent. I didn't stay so the rooms will have to wait for another day. A good place for a meeting but Cardiff is difficult to get to from anywhere in the midlands north unless you fly in. The hotel has wifi in the meeting spaces.
from Ashbourne, United Kingdom
Submitted on 30-06-2016
The first thing we noticed was a lovely smell through out the hotel. The hotel was warm and friendly with very attentive staff. The bedroom was at the front of the hotel and was light, bright and airy. The Plaza is right opposite Witherspoons, that seemed like a bonus until 3.15 a.m.!! It is certainly not the hotels fault that the people leaving were chanting and fighting for about 20 mins on the Saturday night! Remember people pay good money for a Sky channel that shows that, you can watch it l... Read more
from North Yorkshire, United Kingdom
Submitted on 02-07-2016
Price hiked up to over £200 because of an event on at the arena. That didn't even include breakfast. Mould round the shower in the bathroom. Paper thin walls in the bedroom, could hear a couple arguing next door for over an hour. No parking atall at the hotel, they tell you there's parking at the NCP opposite but there's no DEDICATED parking. The NCP was full when I went and the hotel staff didn't care. I ended up having to park a fair distance away and dragging my case to the hotel. Their IT w... Read more
from Swansea, United Kingdom
Submitted on 02-07-2016
A quick, one night stay as we were out for the night in the big, bad city of Cardiff. Booked through booking.com which was quick and easy - no problems. On arrival, we were unsure where to park. Turns out you get 20% discount for the multi-storey car park opposite if you are residents at the Park Plaza. This was no hardship. Check in was straightforward and quick, staff were polite and helpful! The room was situated on the 4th floor, along many a corridor! The room was a disabled room, we didn'... Read more
from
Submitted on 04-07-2016
Excellent service and facilities...we would highly recommend The Park Plaza Cardiff. Great location and parking is opposite the hotel with a 20% discount on our overnight parking ticket. We would stay again.
from South Molton, United Kingdom
Submitted on 04-07-2016
We recently stayed at this hotel for a wedding as many of the guests had booked in here. Our initial disappointment was that there is no parking with the hotel but you have to park in an NCP car park opposite. You do however get a 20% discount from the hotel when you check out of the car park. The hotel itself was very stylish and the room comfortable and clean with very comfy beds. The bathroom was very tight for space however so only one person at a time could go in there. The first nig... Read more
from GLOUCESTERSHIRE
Submitted on 06-07-2016
Stayed at the Park Plaza July 5th. Couldn't fault it. The room we had (218) was huge, bed was massive and extremely comfortable, pillows were perfect. Bathroom was plenty big enough, shower was excellent, good hairdryer. Quality of sleep was very good. Tea making facilities had everything you needed. Air on in room worked well. Plugs by the mirror ! Which trust me is strangely rare in many many hotels. Reception staff were pleasant, lobby is very welcoming with lots of large sofas. Didn't have ... Read more
from Cardiff
Submitted on 08-07-2016
Came here for our wedding night, staff were great before we came sorting out flowers and gifts etc and tried their best to make it a special night. Room was clean and tidy and they even left us a congrats card which was a nice touch
from Cardiff, United Kingdom
Submitted on 10-07-2016
My daughters school prom which cost £36 - she has coeliac disease and was given a salad containing quinoa which is not recommended for coeliacs (quinoa has gluten like proteins that have the same effect as gluten) NO starter and NO dessert just a salad - not at all happy!!!!!
from Rhondda Cynon Taf, United Kingdom
Submitted on 10-07-2016
Would recommend highly!We had the leisure break.From the receptionists to the cleaners we were so well looked after. Spa was excellent, champagne afternoon tea was delishious. Rooms were comfortable and spotless.Great Welsh breakfast!!Would definitely return .
from Ely, United Kingdom
Submitted on 11-07-2016
Superb pool, very quiet rooms and a high standard of finishing throughout. Friendly and helpful staff. Nice breakfast. Lots of space in the main areas and in the rooms. I stayed for a short business trip but would also recommend it for a short break. Walking distance to the city centre and a taxi rank nearby.
from Lancaster, United Kingdom
Submitted on 12-07-2016
Lovely hotel with good service. Spacious rooms, large comfy beds, spotlessly clean, with toiletries and tea facilities provided. Free wifi. Breakfast was delicious and a real bargain at £10 - a massive cold and hot buffet. Central location (slight noise from the street).
from High Wycombe, United Kingdom
Submitted on 12-07-2016
We had a couple of days away for an anniversary and chose Cardiff as it has a great feel to the city with lots of restaurants, the bay and some good sites to take in as well. The Park Plaza is centrally situated and most places are easily walkable, even the bay. Also there are water taxis between the bay the centre of Cardiff which give a different view on the city. So back to the hotel - Staff, could not fault any of them, from the reception staff at the start of our stay, to the bar staff, ... Read more
from Bristol, United Kingdom
Submitted on 15-07-2016
On arrival at the hotel, the location worried me with a sports bar, nightclub and well known pub chain directly opposite however, my fears were not realised as the soundproofing within and throughout the hotel were excellent. We received a very welcome by the hotel??s excellent reception and check in (and check out) was efficient and quick and service was helpful and considerate and the standard followed throughout the hotel during our short stay. The hotel has a tasteful décor throughout th... Read more
from wales
Submitted on 16-07-2016
The hotel is posit some noisy late night pubs and clubs, the road outside becomes basically unpleasant later at night. We had a pleasant drink at the bar on our first night before going out for a meal. The next night we went to a concert and returned to the hotel at around 22.20 for a drink at the hotel bar. unfortunately the bar was really very full with very unpleasant people. it was impossible to get served and there were drunks running through the hotel shouting loudly, being aggressive a... Read more
from Chester, United Kingdom
Submitted on 16-07-2016
You can stay at this hotel any night of the week and enjoy fantastic service and relax in love;y surroundings. It is very central which means you can pop back through the day. The food and bar service are excellent
from Wells, United Kingdom
Submitted on 17-07-2016
Having stayed here once before, we booked and paid for two rooms four months in advance. The price appeared to be inflated due to Cardiff University graduation week but it's easier staying somewhere we know. The bedroom and bathroom are hard to fault. Good air conditioning and comfortable bed. The bathroom is small but well laid out, excellent shower. One of our rooms suffered with noise from the TV next door, It was too loud, at least for the thickness of the walls. Not a problem until after ... Read more
from Hereford, United Kingdom
Submitted on 18-07-2016
We booked the park plaza for a night away after getting married on Saturday. To say it exceeded expectations is an understatement- we were upgraded to a suite which was beautiful, the spa treatments we had were great and the food was perfect. To say it was good value for money wouldn't go far enough! We will definitely be back.
from
Submitted on 18-07-2016
Loved this hotel! It's right in the town centre so you don't need a taxi to get anywhere in the heart of the city centre. On your doorstep are restaurants, bars, shops and the millenium/Principality Stadium as well as the Motor point Arena. The lady on reception stated she gave us as room at the back so it would be quiet, and we had a fantastic peaceful sleep. Though I suspect rooms near the front would be a lot noisier, as the nightlife outside can get quite lively. The room itself was lovely, ... Read more
from Cambridge, United Kingdom
Submitted on 18-07-2016
Pleasantly surprised. Touch of luxury for very reasonable price. Rooms large and very clean. Family trip with 3 rooms for 2 nights & no complaints from anyone. Everything worked as it should do, was clean & well presented.
from
Submitted on 20-07-2016
Lovely hotel, huge room with really comfy bed and pillows. Fabulous location right in the centre of Cardiff so handy for everything. No car parking at the hotel but 20% off ncp car park directly opposite - £16 for overnight parking. The breakfast was also lovely, lots to choose from and very friendly staff. Considering the location the room was very quiet, would stay again if we went back to Cardiff. Can't comment on any other facilities as we were only there for the night.
from St Peter Port, United Kingdom
Submitted on 20-07-2016
Very comfortable beds, fab pillows & really helpful front desk staff. Breakfast was superb and of excellent quality- the whole 'English' couldn't be faulted - yummy! Would thoroughly recommend this hotel and its situation relative to sightseeing & restaurants.
from Cardiff, United Kingdom
Submitted on 21-07-2016
Went here last night for a function with staff from my place of work. The room was really nice, tables laid out lovely, and a bar. The staff were very proffessional and efficient. The main thing that I wanted people to know about was the hot buffet, it was amazing!! So so tasty, there was a lamb dish in a tomato sauce, a chicken and mushroom stroganoff, rice, cold meats, potato wedges. And lovely cheesecake or chocolate cake for dessert with cream, and coffee or tea to follow. It was the best bu... Read more
from London, United Kingdom
Submitted on 24-07-2016
One of those places that likes to appear sophisticated by not having much natural light. If you're on the side with the two pubs (the Greyfriars Rd side) it may get a bit noisy later on, though it is useful having two places to eat just 20 yards away. Try asking for a room on the canal side. The rooms are v slick and you feel like you're staying somewhere more expensive. Oh, and it has a good spa section: pool, jacuzzi, steam room et c. Good stuff.
from Newport, United Kingdom
Submitted on 25-07-2016
My wife and I stayed on a Saturday night as part of celebrations for her birthday. We were both very impressed by the quality of the room. We did upgrade to an executive room which was huge with a large bathroom. Every member of staff we spoke too were polite, helpful and cheerful. We'd booked the Hendricks afternoon tea and it was excellent. Everything was fresh and very tasty and nicely presented. We had a couple of cocktails in the evening. Each made with that little extra bit of care and al... Read more
from Swansea, United Kingdom
Submitted on 25-07-2016
I like staying here, its not your average corporate hotel. Large quite rooms,health club and good location, really nice quality not quantity breakfast. On this visit the cocktail bar was closed early mid week, but i know on the weekend it a good place to be. well furnished.
from Cardiff, United Kingdom
Submitted on 25-07-2016
Went here with my husband for 41st birthday tea. Lovely quiet room as it was a weekday, very clean and if it had been a sunny day we could have had the choice of sitting outside on the decking. We both had the champagne afternoon tea at a cost of £24.95 each. Four finger sandwiches each (egg mayo/salmon and cream cheese/ham) plus lots of sweet items like scones with cream and jam, chocolate brownies, jelly, macaroons..... I think an even balance of sweet and savoury would be a better choice as... Read more
from Canterbury, United Kingdom
Submitted on 25-07-2016
The hotel is central for all Cardiff has to offer. It is smart, comfortable and friendly. Breakfast (only meal I took) was excellent value, the choice was exceptional and the service superb. The room was roomy and well equipped and very quiet
from Birmingham, United Kingdom
Submitted on 27-07-2016
Take your money and run to the hills approach by reservation staff. Thankfully they have front of house staff who know how to deal with customers. Rooms are adequate, but complimentary water would be nice. I didn't fancy the idea of filling the kettle from the bathroom! There is a desperate need for bedroom slippers as the carpet could do with a going over with a much more effective vacuum cleaner! Tip. If you book online, check for the best price before 2pm on the day of check in as the pric... Read more
from Lancashire, United Kingdom
Submitted on 29-07-2016
I stayed at the Park Plaza for 3 nights during a business trip. During that time I visited the pool, Jacuzzi & steam room twice which were lovely and relaxing. The bedrooms are modern, spacious & clean with mini bar & tea/coffee. The bathrooms were also very nice with deep baths/showers/hairdryer.
from Sydney, Australia
Submitted on 30-07-2016
My partner and I stayed here for my birthday, and it was fabulous. The rooms are of a very good size, the staff were very friendly, and the hotel is in a very central location for shopping, Cardiff Castle and principality stadium.
from
Submitted on 31-07-2016
Nice clean hotel close to city center. Friendly staff and excellent breakfast. Discount on parking opposite the hotel. The reception looks dull, may be time for uplift. The rooms are good size though the town hall facing rooms were obscured by the trees.
from London, United Kingdom
Submitted on 02-08-2016
THE ROOMS For £119 for the night, I would have expected the room to be spotless and very clean, however there were scuffs on the wall and the toilet seat seemed old. . The bathroom sink was temperamental with water leaking from the tap. The hotel is OK, but not sure the rooms are value for money. No complimentary water either. THE STAFF After an evening out we were greeted by a rude, aggressive security guard that demanded to see our passes before we enter the premises. I have never experience... Read more
from essex
Submitted on 03-08-2016
Unfortunately we stayed a Saturday night recently. What you do not see is that the hotel is opposite a Weatherspoon pub. The police were outside the hotel at 4.30pm Saturday pm. The hotel was full of hen parties and girls were running around corridors screaming and shouting and slamming doors in the afternoon before they went out. The walls and doors are seemingly made of cardboard as when a door is slammed our whole room shook. Our headboard was against the bathroom next door and the young... Read more
from Cardiff, United Kingdom
Submitted on 03-08-2016
Visited this hotel for my sister in law to be's hen party last weekend. As a bridesmaid I have done the organising and must say that the staff were very helpful in making it a very special occasion. We went on the girls night in package which I would highly recommend. It includes 3 treatments, full use of the spa and a nights stay with breakfast and champagne in the room! The rooms are beautiful with very comfy beds. A lovely breakfast was enjoyed by all the next morning! We'll be finding an exc... Read more
from Romsey, United Kingdom
Submitted on 03-08-2016
Have stayed twice in this hotel and will certainly do so again when in Cardiff. It is a great central location but achieves peace & quiet in an urban environment. The rooms are excellently apppointed - great beds, great bathroom, great wifi. The breakfast is top quality - lots of choice and a comfortable, non-crowded dining room.
from South Pasadena, California
Submitted on 03-08-2016
Booked this place because it was close to national history museum for a conference. Ten minute walk to museum, clean spacious rooms with refrigerator and spacious bathroom. I especially loved the beautiful pool, spa and great restaurant "laguna" where I was grateful to get a salad and descent cocktail!
from Annemasse, France
Submitted on 05-08-2016
Would definitely stay here next time in Cardiff. close to the Castle and High street. I must say we loved the contemprary art on the walls and in the rest of the hotel. Some amusing topiary in the inner courtyards. Loved the pool and Jacuzzi. The breakfast was fine with made to order egg dishes served with a smile. When you arrive they ask if you'd like a newspaper in the morning but neglect to say it is not free. but when I mentioned in the morning that I found this practice not honest they com... Read more
from Bristol, United Kingdom
Submitted on 09-08-2016
Excellent hotel and location could not be better. We had a room at the front, which overlooked two bars and it was quite noisy at night . Would happily stay again but request a different located room.
from Hailsham, United Kingdom
Submitted on 09-08-2016
Upside;- The hotel and my room were very clean and modern. The staff very very freindly and helpful. Breakfast was lovely, with lots to choose from. Downside; There was a wedding reception taking place during my stay which meant that I could hear the pounding of the music in my room, disappointing as I had to be uip very early the next morning. Parking, hmmm! I was only there for 1 night, hotel has no parking but there is an NCP car park opposite. However, very expensive, cost me £26 in all.
from wales
Submitted on 11-08-2016
Stayed on a Saturday whilst visiting family. Was allocated room on the front street opposite bars and nightclub which even with secondary glazing was noisy. Would have expected the Hotel to allocate rooms at back of hotel to guests with children as we clearly were not there for the nightlife! Ordered room service which arrived quickly and was of a good quality, however, tray did not have any condiments at all. Ladies if you do book this hotel take a hairdryer. The one provided is fixed to walk... Read more
from Manchester
Submitted on 11-08-2016
Pros: large, spacious room with a high ceiling; very helpful staff. Cons: lots of things for the staff to be helpful with. I arrived at 10:15pm. The restaurant had shut at 9:30 and room service ended at 10:30. A four-star "deluxe" hotel which offers no food after 1030? Not acceptable. The washbasin in my room was broken. It provided no hot water; it didn't drain properly; and it leaked. I was moved to another room. If the hotel had been full, shaving in the morning would have been fun. It was... Read more
from Selby
Submitted on 12-08-2016
Lovely comfy beds, good showers, nice size rooms. However, Reception overcharged me £40 & never advised they had done this, when I received my credit card statement, they just said they didn't have to apologise as it was human error & these things happen and as they had credited me back when it had come to light what was the problem!! Very bad attitude. AS this was a business visit my VAT receipts didn't add up causing me endless problems with my tax department. A real shame as I enjoy staying ... Read more
from
Submitted on 13-08-2016
If you are looking for great value and high quality food for Sunday lunch in Cardiff this place ticks all the boxes. Ate here (again) Sunday 7th August, we were visiting with friends and all had the Sunday lunch, 3 courses for £20 Friends had never visited before but will 100% return based on their experience and the very good food.. As will we... Highly recommended
from Ireland
Submitted on 13-08-2016
This hotel has lots going for it. It is conveniently located near the pedestrian area of Cardiff and discounted parking is across the street from the hotel. Don't be fooled by the hotel front - step through the front doors into a calm, quiet reception area with welcoming staff. Our experience provided us with a touch of class. The evening dining menu was terrific and the staff were great here - both in the evening and at breakfast time. The housekeeping staff also deserve a mention for their fri... Read more
from North Yorkshire, United Kingdom
Submitted on 14-08-2016
Stayed for one night as we were going to the Globe. Fast friendly check in, room was clean and spacious, fantastic bathroom as it had a bath and seperate shower, i love baths and he likes showers! ?????? the wine and water and robes/slippers are a nice thing too. We were in room 302. Breakfast was really good buffet style, can reccomend, no complaints at all and would stay here again.
from Brandon, FL
Submitted on 14-08-2016
I was in Cardiff on business and stayed here for 3 nights. Lovely and comfortable hotel - helpful staff and very comfortable rooms. WiFi was fine and my room had an excellent desk that allowed me to get some work done. The breakfast was GRAND. Only problem - very poor TV reception - a bit of an issue since I wanted to watch the news about BREXIT, since I was in the UK near the time of the BREXIT vote. Hotel is fairly expensive, but worth the price.
from Sheffield, United Kingdom
Submitted on 14-08-2016
Went for one night with my son to Cardiff to watch cricket, hotel easy to find in the middle of the city, the NCP car park directly across the road is pricey even with the hotel discount (£16 for 24 hours). The hotel is great, check-in was a breeze, I would say the desk is quite small and I could imagine queues at busy times, but for us it was simplicity itself. We had booked a superior room on the town hall side of the building, I had rung in advance very early one morning and spoken to a v... Read more
from Wales, UK
Submitted on 05-09-2016
Booked 1 night for daughter's 18th birthday surprise. Very happy and delighted girls, lovely room and hotel. Ideally placed for the clubs and pubs they went to and city centre. Everything clean and comfortable and above all very safe. Thank you.
from
Submitted on 05-09-2016
Stayed one night only and we got a deal by contacting the hotel prior to our arrival. The rooms were huge and were very clean. Breakfast was top notch and I left with a full wtomache. Thank you again!!
from Hampshire
Submitted on 05-09-2016
Good large superior rooms with Internet included. Tricky access on weekend evenings. Easy parking across the road with hotel rate discount. Excellent restaurant excellent and caring staff. Public areas not over ally clean but public restrooms were fine. Very lively and loud bar. Non-smoking regulations with out door and under cover smoking areas. City centre location five minute walk from St David's Centre
from Taipei, Taiwan
Submitted on 06-09-2016
As we entered the Park Plaza Cardiff, we were suddenly transported to a garden by the beautiful scent they'd used and the cozy, restful ambience of the lobby. Exiting the elevator to our room on the 3rd floor, the scent changed, also lovely, a bit more citrusy. Room 315 was an inside room but you never felt it because it was cleverly designed to overlook a secret garden(pictures attached). Same in the little lobby as one exits the elevator on the 3rd floor so each space had air and sunlight. O... Read more
from Faringdon, United Kingdom
Submitted on 05-09-2016
Excellent location for a weekend of shopping and eating in Cardiff. The staff were helpful, the room was large and comfortable. I stayed on the 4th floor and was slightly bothered by the noise from the pubs and clubs in the street below but ear plugs helped! Despite a bit of nighttime noise, I would stay again.
from
Submitted on 09-09-2016
Just checked out of this hotel and have had such a lovely time. The room was very clean and looked spectacular! Unfortunately we only stayed the one night and never got to take advantage of all the facilities but we found the staff were helpful, and checking in and out took all of 2 minutes! Would definitely return!
from Eastchurch, United Kingdom
Submitted on 09-09-2016
Stayed here for 1 night on business. Rooms tidy, clean , comfy. The bar was very nice spotted a ex star footballer the night i stayed , actually iv spotted him here before. Breakfast ok , staff polite I would stay here again.
from Cardiff, United Kingdom
Submitted on 10-09-2016
What a great place to stay! The birthday celebration resulted in us being upgraded to a beautiful room overlooking the Park and looking through the trees, to the wonderful architecture of the Cardiff Museum. I went to the trouble of checking out the Hilton Hotel closeby, but in my opinion the executive room I previewed was tired and in need of a refurb. A member of the hospitality staff named 'India' was so helpful, she clinched the deal. (another member of the family stayed because of our ... Read more
from London, United Kingdom
Submitted on 11-09-2016
Good facilities, excellent room, nice and helpful staff! The location is brilliant if you want to visit the city in just a few days! No time to lose! Did not had the chance to experiment the restaurant or room service. Breakfast was average, nothing extraordinary considering the price paid. The breakfast lounge was very agreeable tough.
from
Submitted on 12-09-2016
Attended a family friends wedding at the College of Music and drama stayed at the park plaza. We had to drive round sv weak times to find it as its covered by a row of trees howver after parking in the ncp across the road we were really well received at the front desk. Although the room wasn't ready we were able to change in the spa area. Room /bathroom iswas great spacious and clean and smelled fresh. Tv didnt work called reception who had someone fix it in 15 minutes. Room service very good se... Read more
from Greater Melbourne, Australia
Submitted on 12-09-2016
This hotel was chosen for its central location and it was close to restaurants shopping and public transport and was a good central point for tour pick up. The breakfasts were good value overall. The rooms were comfortable with a great super king size bed
from Cardiff, United Kingdom
Submitted on 13-09-2016
Had a fantastic night with friends we arrived in a use Saturday night there was a few of us couldn't get a table at the bar. We had reservations booked for 8pm as we was an hour early, we managed to get stable by the other end of bar area which was fine. Ordered our drinks selection very good priced average. We where then seated around 4 mins wait time my food was out of this world. Toon around 25 mins to arrive at the table all food considering it was a Saturday night. Very clean area staff ver... Read more
from Swansea, United Kingdom
Submitted on 14-09-2016
I booked this hotel for a weekend away for my partner and myself and it was fabulous. To be honest when I walked outside I thought "This looks awful" the outside of the hotel could have a bit of a revamp but once we were inside it was really nice. Check in was really easy. Our room was fantastic the bed was so comfy! They have a lovely smoking terrace outside the bar. Breakfast was lovely. We thoroughly enjoyed our weekend. However the only downside is just opposite the hotel is quite a few bars... Read more
from
Submitted on 15-09-2016
Stayed here a few times and although never a problem before found a different feel this time around! Arrived fairly late and disappointed that food was not served in the bar or restaurant from 9pm! The gentleman dealing with this side in the bar area didn't want to gain eye contact and just grunted "yeah we done now" in relation to me asking if there was food still being served! So we then had to order room service and sit in our room, when would have rather enjoyed the atmosphere in the bar etc... Read more
from
Submitted on 15-09-2016
Rooms were very comfortable, staff friendly, I would stay again, but not with family!! After midnight it's gets really noisy outside (we were on the first floor so could hear everyone leaving clubs in the early hours), which was annoying!! Parking was also very pricey! There is free street parking (evening and weekends) about 10 mins walk away, which the staff didn't tell us about, we stumbled across it! If you have time, drive around! Glad we paid extra to have breakfast, as it was very nice!
from Newport -Trefdraeth, United Kingdom
Submitted on 16-09-2016
This has to be the best hotels I have been in it as a stainless steel pool with UV lights and a little bit of chlorine given a taste of Salt water is the clearest water I have seen the room spacious facing trees and Civic Centre it's a very clean hotel, the outside lets it down give it a second look if I was you I would book it. To Hetel do work on the Front.
from Prague, Czech Republic
Submitted on 16-09-2016
It seems that all of the big hotels are in the center, near the party action. Several people have complained about the noise (and the sights!) since there are night clubs right across the street from the Park Plaza. I always ask for a "quiet room" and I always have a silent night's sleep. The quiet rooms, however, have no view, but face onto a shaft of some form or other. If the view doesn't matter, but location and service does, then this hotel will be for you. The reception is kind and hel... Read more
from Cardiff, United Kingdom
Submitted on 19-09-2016
I went to a spa day with a group of friends to the Laguna Health & Spa (which is located next door to Park Plaza), and afterwards, we had Afternoon Tea at the Park Plaza. Myself and one friend had the Champagne Afternoon Tea, whilst the rest of the group had the normal Afternoon Tea. There was a lot of variety and very filling. The staff are very accommodating if you have particular dietary preferences, and they will substitute one of the fillings in the sandwiches for another filling. I would ... Read more
from Swansea, United Kingdom
Submitted on 19-09-2016
I will choose Park Plaza in the future , nice place to stay, excellent food, the room was amazing, central location, good prices. Lovely massage spa, swimming pool and jacuzzi, rest room, everything to help you to feel comfortable and to relax and forget about every day routine.
from Hereford, United Kingdom
Submitted on 19-09-2016
As hotel chains go, I quite like Park Plaza, and whilst this hotel looks ropey and run down from outside, the interior is fine. The staff were truly excellent - friendly and accommodating, they sorted me a late check out and were helpful throughout. We had supper in the restaurant and the food was high quality, and whilst the service was very friendly, it was painfully slow. We waited over an hour for our food to arrive! The pool is lovely and family friendly and the hotel is located right in th... Read more
from STRATHAM, United States
Submitted on 19-09-2016
Arrived at Park Plaza for a quick family vacation. We have never stayed there before so we were pleasantly surprised when we walked in to a beautiful foyer with great service and attentive staff. They made sure we had the best taxi service and helped us with everything from directions to pointing out the best places to go.
from Exeter, United Kingdom
Submitted on 20-09-2016
We did have an upgrade so may be something to do with that but....the room was very nice and spacious and we had the comfiest bed! Shower was good. Reception staff were friendly, it was clean & tidy, great location, & we enjoyed the pool. We all slept well - overall very happy with our stay.
from Kingston-upon-Hull, United Kingdom
Submitted on 21-09-2016
Unfortunately, this hotel turns paying guests away evening when rooms are available as their greed at knowing the city is busy right now means they can pick and choose only those wishing to stay multiple nights. Actually, that's not completely true, they will let you stay one night but they'll almost double the price. Will never attempt to stay with them again.
from London, United Kingdom
Submitted on 21-09-2016
The location of the hotel is very good as it's very close to Cardiff Castle and the different shopping arcades . The hotel staff was very polite and nice , the interior is good. The room was nice and spacious - the view was not impressive as it looked onto the car park in front of the hotel. Also, in the bathroom the sink had a crack on it - it didn't cause any spillage but was not nice to see. Also, the bath tap leaked. The hotel had a nice restaurant downstairs with nice food - overall it was... Read more
from Maesteg, United Kingdom
Submitted on 22-09-2016
Evening dinner with colleagues. Great atmosphere in the bar area. Great service with fair prices. Delicious traditional prawn cocktail with seeded bread. Large portion main course of belly pork with creamed potatoes and tasty jus. Perfectly cooked apple crumble with custard. Great meal and great service.
from Coelbren, Neath, United Kingdom
Submitted on 26-09-2016
Stayed here in September 2016. This hotel is walking distance to the New Theatre and town centre. Nice room and a comfortable sleep. The foyer is a bit cold and unwelcoming however. The hotel offers reduced fee on the car park opposite. Efficient and quick check in. A nice stay.
from
Submitted on 26-09-2016
I recently stayed here for a weekend away. The room was excellent with a huge comfy bed and all the expected facilities; TV, safe, mini bar, air con. The room was on the 4th floor, facing the night clubs. This wasn't a problem for us, but I'd say that if you were there on a weekend and fancied an early night, then ask for a quiet room. I was very impressed by the food. We ate breakfast and Sunday dinner in the hotel and both were delicious. There's a good sized pool and everything was lovely ... Read more
from Thames Ditton, United Kingdom
Submitted on 27-09-2016
Excellent breakfast choices. Comfortable bed and room. Central to Cardiff. Enjoyed the gym, spa and pool facilities. Concern had been expressed as to whether it may be noisy at night being so central but I did not experience any disturbances at all and it was freshers week when I was there.
from Leicestershire
Submitted on 27-09-2016
I stayed at this hotel for two nights in September 2016 while attending a conference at the City Hall which is only a few yards away. My Executive Suit was at the rear of the hotel on the third floor (303) advertised as having views of the City Hall. In fact the line of trees obscured the view of City Hall, but this is no detriment. The room and bathroom was large and spacious with all the facilities as listed on the web site. The room was immaculately clean throughout and everything in good wor... Read more
from Plymouth, United Kingdom
Submitted on 27-09-2016
Excellent location although front rooms overlook Wetherspoons Pub which is noisy at night. Walking distance to the main shopping centre and bars and restaurants. Hotel is beautifully decorated and pool and whirlpool were excellent. I think £169 per night without breakfast is a bit pricey but I suppose it is a main city. Would recommend.
from London, United Kingdom
Submitted on 30-09-2016
Lovely and stylish lobby with a great aroma in the air. The staff were all very friendly and polite. The room we stayed in was small-ish but perfectly adequate for the one night. It was clean and quiet (apart from some inconsiderate guest in the corridor slamming the door shut late at night whilst trying to sleep. Made the whole room shake). The bar downstairs is nice and relaxed too. Unfortunately didn't get a chance to use the spa facilities; perhaps next time. We had dinner in the resta... Read more
from Cardiff, United Kingdom
Submitted on 30-09-2016
Went on Sunday 25 September, 'hen party' for mums,aunts and other family members. Table booked for 4pm, we were told table wasn't ready, 'go and sit in foyer and we will tell you when table is ready' 30mins later we were called, taken to our table,asked if there we wanted any drinks, the bride to be and one other wanted champagne, we asked for water, the waitress went,disappeared turned up 10mins later with two glasses of bubbly, glasses of water and disappeared again! My niece went to a waiter ... Read more
from
Submitted on 30-09-2016
Always visit for the best Sunday Lunch in Cardiff, today went for Afternoon Tea excellent service and fantastic food. Three ladies and we shared one Ladies and two Gentleman's teas wow would totally recommend this to everyone. Thanks Park Plaza for a wonderful afternoon.
from Wales
Submitted on 01-10-2016
I must confess - this is our favourite go-to place in Cardiff for lunch and one of the best for dinner. Today we were five (including two daughters who would make excellent cookery programme judges) and yet again the standard was first class. On Saturdays, the elegant restaurant is packed from about 1pm with the young & not-so-young enjoying a proper a la carte or table d'hote lunch or the Park Plaza's famous 'afternoon tea' (the Gentleman's Tea is a fabulous meal for £20). You can see the team... Read more
from Weston super Mare, United Kingdom
Submitted on 01-10-2016
Great location and really nice rooms. Good restaurant. Parking is NCP but immediately opposite (advise booking) and the New Theatre is next door. A very relaxing time. Excellent for a stay in this city.
from Oxford
Submitted on 03-10-2016
We were attending a wedding in Cardiff and wanted somewhere central to stay, the Park Plaza was a great choice, check in wasn't until 2pm but we arrived early and were able to check in straight away, our room was spacious and very clean, the bed very comfortable, there were more teabags and cartons of milk that any other hotel I have stayed in so this was a plus. Iron and Ironing board and hairdryer were all provided. The staff were very friendly and helpful, we didn't eat in the hotel b... Read more
from Birmingham, United Kingdom
Submitted on 03-10-2016
Our stay was at the Park Plaza Cardiff The rooms were excellent clean lovely size comfortable and a pleasant bathroom with luxurious towels Breakfast was superb with great choice of fruit (the strawberries were especially good)and with all the usual traditional cooked breakfast aspects one could expect. Only marginal disappointment was the dry black pudding but this was a minor matter hardly worthy of mention. Staff at every part of the customer point of contact were impeccable in respect of t... Read more
from Cardiff, United Kingdom
Submitted on 04-10-2016
My wife and I stayed at this super hotel for our wedding anniversary. We had the Sunday spa deal, great value, includes massage for both, three course dinner and breakfast all for under £200. All real quality.
from Toronto, Canada
Submitted on 10-10-2016
If you're staying here, make sure you request a room facing city hall and not facing Greyfriars street or you won't get any sleep. Greyfriars street is full of bars and pubs and it's quite noisy at night time. I paid an extra $15 CAD to get a room facing the city hall and I'm glad I did! The rooms are very clean and bed very comfortable. The hotel staff are friendly as well. I had to be up for 3am to catch my flight from Cardiff airport at 6:10 and even at that hour the gentleman behind the fro... Read more
from Leamington Spa, England, United Kingdom
Submitted on 11-10-2016
The receptionist was pleasant and helpful on arrival. The room was spacious and well appointed with a very comfortable bed. The speed of the WiFI was acceptable but one had to keep logging on again after 10-15 minutes. The breakfast buffet was good. One of the things I look for in an hotel is a good night's sleep. The first night (a Sunday) was excellent. Opposite the hotel are a number of bars popular with young people. On the second night there was a lot of noise which reached a cr... Read more
from london
Submitted on 11-10-2016
The walls are paper thin. I was woken at 4am by the couple in the next door room having a conversation. They were not shouting, just talking. They also had the tv on. This lack of sound proofing would have failed any building regs requirement for a home and for a hotel like the Plaza, this is pathetic. I lost a nights sleep on a very busy business day. The front desk were totally indifferent when I complained. A terrible hotel in that regard, not fit for a business traveller.
from London, United Kingdom
Submitted on 11-10-2016
Not a romantic place to stay (the ??park?? visible from the window was the multi-story car sort), but an excellent choice for a business visit. Clean, comfortable rooms and friendly, helpful staff. A generous breakfast. OK, scrambled eggs should be runny; you should not be able to slice them. But we especially liked the pancake machine.
from Bridgend, United Kingdom
Submitted on 12-10-2016
Such a great hotel and I have stayed here about 4 times. Great location, spa and restaurant with helpful and kind staff. Had room service for the first time at the hotel during this stay and the food was excellent, a bit later than the stated time we requested but it was a Saturday and the restaurant must have been busy. Would definitely recommend
from
Submitted on 14-10-2016
The hotel is situated in a good spot near the Theatre and shopping. The rooms are clean, spacious and modern. The breakfast was nice and plenty of choice. I did not have enough time to use the steam room and spa which I was disappointed about but a good excuse to come back. My only negative is the cost of the car park although you get a discount if you go over 24 hours it gets expensive, will park somewhere else next time.
from Newbridge, United Kingdom
Submitted on 16-10-2016
Booked to celebrate my wedding anniversary,was a lovely stay gorgeous room and a nice touch from the hotel was a congratulations cards and complimentary wine and truffles.. Would highly recommend this hotel..
from
Submitted on 16-10-2016
My friends and I stayed overnight as part of a spa package. We really looked forward to enjoying an afternoon tea as us ladies love our cake. One of us has a vegetarian diet and therefore asked for a separate plate for the sandwiches. The waiter brought out mixed meat and non meat sandwiches on the same plate and when questioned about the vegetarian's request, he pointed at the plate and said 'eat what's on the plate, it is vegetarian'. Another waiter quickly resolved the issue. Afternoon tea ... Read more
from Market Harborough, United Kingdom
Submitted on 16-10-2016
Stayed for one night (Saturday) as a couple. Staff very helpful and accommodating. Room very comfortable & quiet. Breakfast was lovely warm and tasty with a huge variety. Would highly recommend for a central Cardiff stay.
from Worcs
Submitted on 16-10-2016
Stayed as part of an event and enjoyed good service, seafood linguini lunch, function dinner etc. Breakfast was all pre cooked some hours previously especially the "bullet mushrooms" This kind of breakfast is edible but laziness and gives UK a poor reputation amongst the many foreign visitors.
from Milford Haven, United Kingdom
Submitted on 18-10-2016
After we had our spa treatment we had afternoon tea well worth the money the sandwiches and cakes was very tastie the staff was very nice they kept coming back to the table asking if we wanted more tea the place was busy as well will definitely go back we didn't stay at the hotel so I can't comment on that
from Frankfurt, Germany
Submitted on 18-10-2016
Hotel is in excellent condition and the rooms are spacious. Pool for swimming is beautiful but on the warm side. Street turns very noisy in the evenings! Make sure you get a room not facing the street.
from
Submitted on 18-10-2016
The View to the garden and the little river from the room and the restaurant was very peaceful ,our room was clean and comfortable !! You are in the centre of the city and you don't even feel it when you are inside the Hotel !! Just try to improve your morning coffee and your scrabble eggs !!
from London, United Kingdom
Submitted on 19-10-2016
Standard functional modern hotel. Good room size and facilities with large beds. Friendly staff. Food adequate...but don't expect much sleep: local church clock chimes every quarter of an hour through the night. Do not get a room on the first floor at the back; a kitchen extractor fan vibrates and is very noisy.
from Taunton, United Kingdom
Submitted on 20-10-2016
Good 4 star hotel in Cardiff centre. Ideal business hotel with nice rooms, comfortable bed, decent gym and, if it's included in your room rate, a decent breakfast. If not included, it's a little pricy and wetherspoons opposite offers a comparable breakfast for less money. Slight issue with the bathroom door not closing properly but this didn't really detract from a nice comfortable 2 night stay in my king bed room.
from
Submitted on 31-10-2016
stayed here a couple of times love this hotel stayed in nearly all hotels in cardiff this is one of the best right in city center parking swimming pool good rooms and area quiet enough inside but near to pubs and shops
from Newport, United Kingdom
Submitted on 01-11-2016
This is the second time we've stayed at this hotel and we were just as happy as the first time. We paid a little extra for a room at the rear of the hotel which I would advise anyone who wants a quiet night to do. The front of the hotel looks out onto Greyfriars Road which is busy area for nightlife, especially on the weekends, and is busy until the early hours. We were joined by friends on this occasion after we told them how we enjoyed our previous stay. The cocktails in the bar did not disap... Read more
from Swansea, United Kingdom
Submitted on 01-11-2016
A fab stay in a lovey hotel, central location with great facilities. The spa was great and the food was AMAZING! Expensive but amazing. The bar area was super cool, we had lots of prosecco and great cocktailsand the staff could not have been more friendly and helpful. In all we had a great girly weekend.
from London
Submitted on 02-11-2016
Very good price for what you get. It costs 20 pounds more than another hotel room of its size, but it comes with more space and access to facilities such as fitness centre and swimming pool. I would stay at this hotel again if I visit again. Only issues were Internet kept cutting out for about a minute everyv15-20 mins Parking is not included, costs 16 quid a night after hotel discount Pillows were too soft (but I did not request a more firm pillow)
from Somerset, United Kingdom
Submitted on 03-11-2016
Stayed for work, I usually stay at the other hotel chain suspects....Holiday Inn etc. This is far better than any other central Cardiff Chain type hotel. Clean, well located and well furnished. Will stay again.
from South Wales, United Kingdom
Submitted on 08-11-2016
Stayed at the park plaza with daughter and friends on a spa package. It was fab. Lovely room clean and spacious room, all staff were friendly and helpful, amazing food at the Laguna restaurant, amazing therapist, great spa were they use Elemis products which is one of my favourite brands, all facilities good, lovely large pool, large steam room, jacuzzi, sauna, all round excellent
from Cardiff, United Kingdom
Submitted on 08-11-2016
Went for a treat for my daughters 18th and it was a wonderful, memorable experience. Food is second to none and the atmosphere is great. Staff were extremely helpful, would definitely recommend, can't wait to go back!
from
Submitted on 08-11-2016
Rooms are spacious, food offerings for lunch and dinner are great (breakfast buffet a little sparse but it is only four star). However, the spa needs some work. A large pool with a small steam room off to one side is what constitutes "spa facilities." The classes are obnoxiously loud, bringing in all types on people with no warning. Children can run around as they wish, jumping in and around the pool with not a single lifeguard seen to help control the madness. We visited Sunday to Monday so th... Read more
from Coventry, United Kingdom
Submitted on 10-11-2016
Stayed here for one night recently and found the hotel to be modern, clean and friendly. Room was spacious, clean and comfortable. Great location right in the heart of Cardiff. Breakfast was excellent, both choice and quality. Would recommend staying at the Park Plaza and would definitely return.
from Ballybay, Ireland
Submitted on 11-11-2016
Staying at Parc Plaza is a pleasant experience. Its central location, comfortable bedrooms, flavoursome breakfast, helpful staff and a lobby with log fires and cosy seats all contribute to a relaxed break.
from London
Submitted on 13-11-2016
I'm tempted to give five stars because, of its kind, this is an excellent hotel. But ultimately it is a chain and inevitably lacks those little personal touches that makes a stay truly memorable. Having said that, I recommend it unreservedly. It is conveniently located with well equipped rooms and friendly staff. You will not regret staying here.
from
Submitted on 13-11-2016
Stayed for only one night and it was a brief visit I admit but I would find it hard to find fault. Check in was quick and pleasant, lobby was clean comfortable and impressive, rooms spacious and showers clean and hot. Check out was easy as and the location was great. Like I said 5 stars, really great visit, would come back again.
from Milwaukee, Wisconsin
Submitted on 13-11-2016
I have stayed at the Park Plaza for 4-5 days at least once a year for about five years, maybe more. I hate hotels. This is one of two hotels in the world that I love. The decor is classy; the rooms are comfortable and the lobby is welcoming and well used. But the greatest asset of the Park Plaza are its staff and its restaurant. The staff is warm, highly professional and always very helpful. The food is exceptional and the wait staff is also helpful and professional. Overall the staff will go ou... Read more
from Cardiff, United Kingdom
Submitted on 13-11-2016
Lovely clean fresh looking hotel, very welcoming staff . I had two treatments which were amazing, and all food was delicious. The only one thing is that there's no parking space facilities but this would not put me off staying again.
from Cardiff, United Kingdom
Submitted on 14-11-2016
Stayed here a few days ago for one night and enjoyed every moment staying here, check in was a breeze and we were in our room no more than 5 minutes after arrival. We stayed on the 4th floor overlooking Winter Wonderland (not much could be seen due to trees but a decent view still). We did arrive two two small beds but asked reception if they could be made into one and this was done promptly with no issue whatsoever. Overall the room was in excellent condition and very clean. Only minor issues w... Read more
from Cardiff, United Kingdom
Submitted on 15-11-2016
We went at lunchtime and outside was a sign advertising afternoon tea. Once inside we were told this has to be ordered in advance (24 hours). However we ordered lunch and although there were reserved tables set out for tea there continued to be 10 tables empty during the time we were there. They said the 24 hour notice was required as they get busy, well they weren't busy that day. A feeble excuse. The lunch was quite pleasant but not outstanding
from Dubai
Submitted on 19-11-2016
I stayed one night in park plaza. I booked an executive room, but fortunately they have upgraded my room to Junior suite. The room was big with large flat TV. The bathroom was also huge with separate bath and shower. You could sleep the whole family on the bed. The location in City centre next to Hilton hotel and the castle. One drawback is their were no executive lounge. The staff were friendly.
from Wellington Point, Australia
Submitted on 20-11-2016
Wonderful rooms. Wonderful service. Warm and friendly staff who were most helpful. Location is close to most everything in the way of shopping, entertainment (bars and restaurants), transport and of course Cardiff Arms Park (Principality Stadium) if you are in Cardiff for the Rugby
from
Submitted on 20-11-2016
Hotel is ideal as a central location for Cardiff. We were in the front of hotel. If you don't like noise, request a quiet room. This was unfortunate for us but did not spoil our visit. Great bar. Did not eat an evening meal so cannot comment. Breakfast plentiful and not a food fight. Spa facilities but did not try. Car park opposite. Lovely hotel
from Wales
Submitted on 21-11-2016
Great relaxing stay in superior room all nice and clean. Lovely cosy fires but restaurant a let down did not enjoy my meal and was so dark could hardly see my plate ! Pool and jacuzzi very relaxing will definitely be returning. ..
from
Submitted on 21-11-2016
If you are travelling on business this is not the place for you. 00.25am, the party Is still going on at the front of the hotel with numerous bars at the front door step!!! You can hear every noise and bang and the beat of the drum and bass like you're in the bar!!! I made a complaint to front desk who suggested I move rooms!! What, at 00.26am when I'm unpacked trying to sleep in bed with my pj's on and have an extremely busy day and a long drive back home??? If you decide to stay request a roo... Read more
from London, United Kingdom
Submitted on 22-11-2016
This place is amazing. Staff are friendly and welcoming. The lobby is comfy with a lovely fire place. Peaceful and chilled. Has a bar to the back which is a bit dark but is a good thing. Gives it something. Smoking area for the smokers and seems to be smack bang in the middle of somewhere central as was heaving outside (Monday night) so good if u come to see people and head out. The lifts are quick and the corridors are finished to a high standard. Wasn't able to see anything that I though 'eu... Read more
from
Submitted on 23-11-2016
Perfect day of leisure! Me and my friend were greated by Rebecca very friendly spa receptionist, she also offered to show us around , that was very nice of her . Changing rooms well equipped spacious and tidy and no wet floor ! Lovely. Pool temperature perfect.i didn't expect steam room to be so dark but I think its great. Also must mention spa manager Claire amazing experience, and also big thank you to laguna bar team , specially greek guy , for some reason we named him Oblivious.
from United Kingdom
Submitted on 25-11-2016
We have been staying at the PP for a number of years and always had an excellent experience. On this occasion, the room we were in (408 as I recall) was just starting to feel a little tired and worn. For instance, the window was difficult to shut property and the seal seemed a little loose letting in some excess external noise, the bathroom was also not to the cleanliness or maintenance levels I have come to expect. On a positive, housekeeping were were efficient, cleaning the room each day whi... Read more
from Cardiff, United Kingdom
Submitted on 25-11-2016
Spent a lovely couple of hours having afternoon tea at the Park Plaza. I'm not usually one for this sort of thing, having anxiety attacks about weather finger sandwiches and a couple of cakes would fill me up. However, I was proved wrong. Having made the wise choice of choosing the 'Gentleman's Tea' option for myself, I was suitably impressed with the amount, variety and flavour of everything on my platter. The chorizo scotch egg and mini venison burger were particular favourites and my wife had... Read more
from wales
Submitted on 25-11-2016
Another fabulous stay at this luxurious city centre hotel. We attended the Rocky Horror show next door at New Theatre Cardiff so Park is a perfect place to dress up and then walk over. We stayed one night. Bed is gigantic but what really impresses was the post show room service. Great quality and very unroom-service-like. Breakfast was OK and good value. All in All another enjoyable stay.
from Portland, Oregon
Submitted on 28-11-2016
The Park Plaza is a very modern hotel in downtown Cardiff. We arrived by train and it is an easy walk from the station, though it does take about 15 minutes, so taxis are available for those who prefer that option. The hotel is well located in Cardiff, near the shopping high street, the castle and the university, as well as bus transportation to St. Fagan??s. The front desk staff was friendly and while there was a minor issue in the check in process, they addressed it quickly and fully. The... Read more
from Hereford
Submitted on 29-11-2016
This was my first time staying in the park plaza will definitely use again had a fabulous time and catch up with my bestie with great surroundings. Would definitely recommend in fact already have.Perfect location with the car park opposite.
from
Submitted on 29-11-2016
Stayed for 1 night. Great value, get full use of gym and pool too! Clean bedrooms and nice staff. Could still hear city life at night unfortunately but hey ho what can you expect in the middle of a city. Would still go again
from Bristol, United Kingdom
Submitted on 29-11-2016
Great location for Cardiff. Staff are welcoming and really helpful. Rooms are lovely and kept spotless. Spa treatment was amazing and would highly recommend. The food can not be faulted at the Park Plaza, don't eat out, take the time to try the food in the hotel - you wont be disappointed.
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