from Surrey, United Kingdom
Submitted on 02-06-2017
Without wanting to sound rude, I wasn't expecting much more than somewhere to my head down for the night, as I was working in one of the Cardiff nightclubs on the Friday evening. I phoned to book, and asked if it was possible to book a late check out for 2pm. Of course Sir, was the answer. I asked if there was a charge for this, No Sir. Great, off to a much better start than I'd anticipated. Next, I asked if I could have a room away from any street noise, as I would be getting back to the hotel ...
Without wanting to sound rude, I wasn't expecting much more than somewhere to my head down for the night, as I was working in one of the Cardiff nightclubs on the Friday evening. I phoned to book, and asked if it was possible to book a late check out for 2pm. Of course Sir, was the answer. I asked if there was a charge for this, No Sir. Great, off to a much better start than I'd anticipated. Next, I asked if I could have a room away from any street noise, as I would be getting back to the hotel at around 5am so didn't want to be woken by Saturday shoppers going about their business. Not a problem Sir, we'll book you into a room away from any potential noise. Next, does the hotel have parking on site, or is it a car park away from the hotel as other hotels were offering, No Sir, we have onsite parking, its £12 for 24hrs. I deemed that great value for parking at a City Center hotel. All sounded great so I booked it over the phone. I arrived about 3pm on the Friday afternoon. I pulled into the hotel and took a ticket from the machine, the barrier lifted and I parked in the car park. Unloaded bags and checked into the hotel. I was in room 301, and for the bargain price of £67.50 breakfast was also included. The room was great, a huge bed that would sleep a family of 4 with ease, air-con, nice dark curtains which blocked out daylight and decent TV, although the remote was a little temperamental, but I hadn't booked the room to sit and watch TV. The bathroom was a little on the small side, but it served its purpose, and the shower was actually one of the best I've found in hotels of this price range. I put my head down for a few hours, having asked the reception to give me a wake up call at 10pm, which they were more than happy to do. I woke up under my own steam at 9.30pm, had a shower and went down to the bar. This was the only real downside, there was only one member of staff behind the bar and they were making coffees for a party of 5, then served a gentleman before me, so I had to wait around 10mins to get a drink, not a disaster, but also not ideal. I walked to the club, which was only 5mins away, so perfectly located for me. Got back at 5.30am, went to sleep and woke up at 8.30am for some unknown reason, wide awake ! There was a fair bit of noise outside my room door, and I could hear noise from other rooms, so not the quietest of hotels in that sense, but again not overly noisey either. I dosed till about 10.15 then had a qucik shower and went down for breakfast, which was served till 11am. I couldn't fault he food, I saw a recent post from someone who said the buffet wasn't great. Not sure what they wanted, but I found everything I wanted, and all very nice. Fresh juices, fresh fruit salad, toast, hot food of sausages/bacon/beans/has browns/grilled tomatoes/3 choices of eggs. All the hot food was still very hot, which considering I got there with about 15mins before the end I was very impressed with. I can;t fault the hotel at all, the staff I encountered were very polite and when needed, helpful ( The bar person at night could have done with cloning themselves twice ) the hotel itself presented very well, smack bang in the center of Cardiff and what I can only comment as a bargain price. For what I had for breakfast, you would be looking at £15-20 in any cafe in the city I would have thought. With that in mind, the actual room would have been around £45. I would happily stay there again, and for longer, if visiting Cardiff with my family. I'm struggling to find the negatives that some have commented about. Again not sure what breakfast 'fmos' had, but the one I was faced with certainly wasn't mediocre or lacking choice. There wasn't anything that I wanted, that wasn't there, and that tasted great. Highly recommended from me, and they have won my business from Jurys Inn, who's staff on the telephone I found extremely rude and unhelpful, and I could only have a late check out there if I booked a 'superior' room at over double what I paid for with Holiday Inn. I'm also a fussy bugger as my Wife would confirm, so to please me it has to be pretty decent indeed.