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Bristol Marriott Royal Hotel

Bristol, England, United Kingdom (BRS)

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Based on 1704 reviews
Room & Rates
Family Room

Family Room

2 double beds
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details

Family Room

2 double beds
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details

Family Room

2 double beds
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 Bedroom

Suite, 1 Bedroom

1 king bed
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Superior Room

Superior Room

1 king bed or 1 queen bed
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Deluxe Room

Deluxe Room

1 king bed or 1 queen bed
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Bristol Marriott Royal Hotel
College Green, Bristol, United Kingdom BS1 5TA

Rooms
Make yourself at home in one of the 242 air-conditioned rooms featuring LCD televisions. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.50 for adults and GBP 17.50 for children (approximately)
  • Fee for in-room wireless Internet: GBP 4.99 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): GBP 4.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 15 (for 24 hours, rates may vary)
  • Self parking fee: GBP 16 per day
  • Late check-out fee: GBP 10.00
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The hotel will be renovating from 02 May 2016 to 01 June 2016 (completion date subject to change). The following areas are affected:

  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-Out
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1704 reviews
from Bristol, United Kingdom
Submitted on 22-05-2016
A lovely venue for Champagne afternoon Tea. Choice of tea's, a glass of lovely Champagne a nice selection of finger sandwiches, two scones with clotted cream each & 3 more other cakes each, also unlimited tea. £25.50 each. We could not finish all the food, we were too full. It was all lovely and fresh and very tasty, I would recommend the afternoon tea. If I could criticise anything it would have been nice to have it served in proper China cups & saucers & a nice tea pot. This would have made i... Read more
from West Malling, United Kingdom
Submitted on 22-05-2016
Attended a convention at the Marriot. Couldn't fault staff, services or room. Very central location (although a bit noisy outside in the wee hours). Only gripe was the dreadful meal served at a 'gala dinner' which defied belief both at its cost and the quality, plus the attached bar was displaying different prices on the price list and the till...
from Ramsgate, United Kingdom
Submitted on 23-05-2016
The first comment I want to make is regarding the staff at this hotel, utterly charming and attentive, smiling and pleasant. They give a wonderful first impression and the management should be proud (and adequately compensate them, especially the tiny housekeepers pushing huge trolleys round the corridors). The hotel, itself, is perfectly located in a central location. It's an old building and very impressive from the outside, so first impressions are favourable. The favourable impression conti... Read more
from Bristol, United Kingdom
Submitted on 23-05-2016
Sunday lunch was superb.Staff were attentive.We sat outside with drinks while the food was prepared.Called in to the restaurant in a bout 15 minutes.Food was hot and without fault.Was not aware we could have parked for free.
from Toulouse, France
Submitted on 25-05-2016
We stayed as a couple for a weekend mid May to catch up with family in Bristol. We arrived by air and took the Bristol Flyer bus service downtown and walked the final few hundred meters to the hotel . Check in was very smooth and efficient. The desk staff were very friendly and welcoming. As a frequent traveller I asked about which mileage programs the Marriot is affilliated to and it turns out you need to be a member of the Marriot program to be able to benefit. I was encouraged to join the ... Read more
from Chester, United Kingdom
Submitted on 04-06-2016
Very well organised and suited the needs of the conference. Facilities were excellent, enjoyed late steam room and swim following a long day/eve. Good breakfast selection and we'll situated for access to other tourist attractions.
from New Malden, United Kingdom
Submitted on 05-06-2016
First visit to this hotel (staying for the Crimefest) and very happy with it. Booked superior room, which was a good size. Decent breakfast. Staff at Reception helpful and friendly. The room had one of those ancient filter paper coffee makers, which we could not get to work properly. Wish they would provide modern cafetieres! Hotel is in excellent city centre location. You have to pay for parking (think it was £16 per day) underneath the hotel, but it is convenient.
from
Submitted on 05-06-2016
Had a fantastic stay at this hotel a few nights ago. I stayed for 2 nights and I also enjoyed afternoon tea in the drawing room. I have stayed at many Marriott hotels around the world and have stayed here several times. I had a bad experience on my last stay, but the team were fantastic about this and offered me a free night to add onto my already booked night. I had a fantastic welcome back and was offered the usual perks being a gold member. The breakfast although extremely busy was superb, pl... Read more
from London, United Kingdom
Submitted on 06-06-2016
Very good hotel, ideally located for my business trip. Provided a room fan on request as windows did not open. Room service tray charge was a bit of shock, especially only having ordered a beer, but mea culpa for not reading the manual closely enough..
from Houston, Texas
Submitted on 07-06-2016
We were two adults and an 18 year old. This is a return trip to this hotel for us. The food is fantastic and service is great. Our only disappointment was their formal dining is now for special events only. The history and architecture is well worth the stay. Their artwork collection is extremely good. For a historic hotel, it is quite possibly one of the cleanest I have ever stayed.
from Guildford, United Kingdom
Submitted on 14-06-2016
Very warm and competent reception staff - lovely room with large bathroom, well fitted out. Good space to store clothes (hanging space and drawers). Good-sized safe in the room. Excellent service in the Walter's (on-site) bar (great cocktails, and snack food to order too), and the similarly-named restaurant.
from Falkirk, United Kingdom
Submitted on 15-06-2016
From its city centre location the Marriott Royal is head and shoulders above her sister hotel the Marriott City Centre. This is more of an old charm setting where the uniformed concierges offer a glass of wine while you await to be checked in. The service is excellent and the rooms spacey and more than comfortable. The marble topped bathrooms, clean and bright and the sumptuous beds to slip away into the night. There are a variety of services available including the leisure facilities on the b... Read more
from Oxford
Submitted on 18-06-2016
As I write this, we are still at this hotel. We booked for two nights and this is our second. I booked the room several weeks ago as our daughter and son-in-law were coming over from New York for a flying visit to go to a wedding in Bristol and didn't have time to visit us at home. It was touch and go whether I would be able to come at all as I was extremely ill during the previous week and am still quite fragile and need lots of rest. Last night there was a very noisy school prom in the functio... Read more
from
Submitted on 19-06-2016
An old hotel that is a bit faded around the edges but in a nice way. Nice room and good breakfast. Staff couldn't be more helpful and very friendly. Parking is £16 but it seemed worth that given the very central location to the city centre. Only downside was paying for wifi which was slightly unexpected as in most hotels it's now free.
from London, England, United Kingdom
Submitted on 19-06-2016
Stayed for 1 night whilst visiting the university. Perfect location, central though quiet with easy access to Bristol and the university. Parking available. Staff were very friendly with a free G&T offered at my check in .. ! Plenty of recommendations for good local restaurants. Room was very comfortable. The pool was fine but could have done with a lady attendant keeping the ladies changing rooms clean.
from Strood, United Kingdom
Submitted on 30-06-2016
Great place to stay, bar expensive but then they all are. Lunch provided was not up to much, buffet with small portions of cold fish and chips, which was weird. Other than this the rooms are lovely and bright. I would return due to the central location and distance to train station.
from Greenwood
Submitted on 30-06-2016
Enjoyed the staff at this hotel. The rooms were a bit boutique but were very clean. They missed cleaning our room one day, but I think there was a misunderstanding on our part. They offered to remedy by cleaning it, but it was late and we settled on a change of towels. I would recommend this hotel.
from South Wales, UK
Submitted on 02-07-2016
We frequently stay in Bristol and I've always had a yen to stay in this hotel with its grand entrance and imposing location. Passing through we decided to stay on the spur of the moment. Booked online, turned up at the hotel ten minutes later, reservation was all ready and the extremely pleasant reception staff checked us in quickly and efficiently. We had a room (with a light well inevitably!) on the second floor. The building is gorgeous but the hotel itself feels quite old fashioned once ... Read more
from Ankara, Turkey
Submitted on 02-07-2016
We chose this hotel because of ratings and location. Location is great though a hotel in Clifton area would be much better. But the real complaint is: they need to renovate the entire hotel. Carpets, tiles, furniture everything is aged. Another disappointment was we woke up at 4:30 AM with fire alarm. We left the room and followed the crowd to the outside and there was no hotel personnel to guide us. We waited outside and then entered the reception and there was still no explanation no manager ... Read more
from
Submitted on 02-07-2016
Stayed here for a night and it felt like I was at one of those cheap old hotels schools take their students to. The carpets, walls, tiles, furniture etc were all old and dirty looking. There was a fire alarm at 4am and it was handled so unprofessionally! Only plus point is that it's in a central location. But may just be better to stay somewhere near Clifton as it's prettier. And Bristol is small enough to walk to city centre anyway
from UK
Submitted on 03-07-2016
This is not a bad hotel. The trouble is at the price they charge it's not the fantastic hotel it should be. The rooms are nice and well furnished if a little dated. The TV system could do with bringing out of the 90's as it's a faff to use. The communal areas are a bit tired and could do with a lot of TLC. The carpets are worn, paint peeling and I saw the carpet screwed down in places on the stairs to prevent trip hazards. I will say the staff were very good, from the receptionists to the waitin... Read more
from Oxford, United Kingdom
Submitted on 06-07-2016
On the positive side, the allocated room on the 4th floor was comfortable and spacious, the breakfast selection was good, and there is secure parking. Also less than 10 minute walk to Colston Hall, which was the purpose of my visit. On the negative side, there was a function going on in the building with music loud enough to keep me, and I suspect other guests, awake until after midnight, despite the use of ear plugs. No mention of this when I checked in, and no offer of a rate reduction, just a... Read more
from London, United Kingdom
Submitted on 06-07-2016
The room was lovely, very clean and comfortable with a perfect ensuite. We also used the spa facilities which were absolutely stunning, lovely pool, sauna and steam room - just what we needed. The breakfast was a real treat too, an amazing amount of food to choose from.
from
Submitted on 08-07-2016
I will begin with the positives. Great location and for special occasions staff go the extra mile. Rooms are large and well equipped. Could have been cleaner as a little dusty. Lavish spa is a great addition to the hotel. Wedding hair and make up were fantastic. Staff were great. The negatives a lot of the communal areas are looking very tired. Extremely worn carpet, pealing paint etc. Needs a good update. The fire alarm being set off at 4:20 am on Saturday morning by a drunken fool was not ... Read more
from Vancouver, Canada
Submitted on 09-07-2016
Notably friendly staff at all positions make a very positive impression. Rooms (ours a standard King, 1461) are renovated to modern standards, spacious, comfortable and clean. The buffet breakfast is excellent with plenty of choice in old and hot including custom omelletes, etc.
from Reading, United Kingdom
Submitted on 11-07-2016
Stayed here for my birthday and anniversary which are the 9th and 10th of July. Very pleased I chose this lovely hotel. The staff were all so friendly, warm and cheerful. Right from the moment we walked into reception to the moment we left we felt completely welcome. The public areas and exterior of the building are stunning. The room was great. Nice bathroom and decor. We didn't have much of a view, but we booked last minute, so didn't expect one. The pool and spa area are a perfect way to... Read more
from London, United Kingdom
Submitted on 11-07-2016
Would be surprised to know when royalty stayed here last. Don't get me wrong, as an identikit Marriott, has decent service, decent facilities and you can feel the management presence. All good for a one night stopover, just feels a little tired, rooms are a touch old fashioned and close to needing a refurb. If you get a deal then fine, otherwise nothing to write home about.
from
Submitted on 11-07-2016
Having decided to travel to Bristol on a Friday so we then get a full day Saturday, we booked into the Marriott Royal hotel being quoted the best rate. We then found out the couple in the next room paid 20 pound less. A fire alarm at 4.30 couldn't be helped, but we also then found out we were in a "noisy" room, that explained the ear plugs in the room, but these didn't help my girlfriend sleep and she was awake most of the night, the hotel offered us a change of room, which was ok, but at the en... Read more
from Wells, United Kingdom
Submitted on 12-07-2016
I was very happy with the standard of the rooms, lounges, restaurant and bar but not especially impressed by the meeting room we booked. The room was hot, with no ability to open the window, and we had to arrange for an electric fan to be brought in. I suspect that air conditioning in these rooms might be a worthwhile investment. Also the lunch we arranged for the meeting was brought up and was rather underwhelming. I'm not sure if our lunch got mixed up with other meetings that were also taking... Read more
from Sedbergh
Submitted on 12-07-2016
Delightful outside space for drinks and tapas looking at the cathedral. Good value but sadly currently under used yet well done with comfortable furniture and good service -small selection but excellent quality tapas -a pleasure for a light lunch or early evening snack.
from Bristol, United Kingdom
Submitted on 13-07-2016
Fantastic stay at the hotel, staff were lovely and we were made to feel very welcome. In particular on check-in the staff were helpful and knowledgeable, the cold drinks presented to us whilst we were checking in were a nice touch as it was hot outside. The staff went above and beyond though by sending up a bottle of wine and a birthday card to our room, as I mentioned (only briefly), that we were celebrating my partner's birthday that weekend. Very thoughtful and much appreciated. Loved the hot... Read more
from Plymouth, United Kingdom
Submitted on 15-07-2016
Stayed 2 nights for daughters wedding, nice room, bathroom needed a little doing up ( the basin had a crack along the bottom ) tired shower and shower curtains. First night was a Saturday so there was a lot of noisy guests coming in at all times of the night/morning. Location on College Green nice with places to eat and shops very near by. Parking under the hotel is an added cost but very convenient. A huge and well set out selection for breakfast and good service. Only complaint was on our seco... Read more
from
Submitted on 17-07-2016
Booked 2 rooms next door to each other. Very comfortable bed. Wifi was a little weak, but, otherwise, a good stay in the heart of Bristol. Breakfast good. Parking - allowed to leave car until midnight. Be careful not to pick a room above disco, as it's very popular for weddings.
from
Submitted on 17-07-2016
I loved my stay at this hotel. The beds are a little hard, but I loved the room. The location of the hotel is great and is in the middle of Bristol. There is a ton of things to see and do around the hotel. Every night they greet you with a gin and tonic or glass of wine. It's a nice touch. I also really liked the breakfast that came with the room rate.
from Bristol, United Kingdom
Submitted on 20-07-2016
WE stayed one night to celebrate our wedding anniversary. On arrival the staff showed a personal touch in an interest in our stay. The reception. Upgraded us to a suite on the top floor. The room was split into two rooms. The sitting room had a sofa which unfortunately light blue and therefore showed any spills so was stained. THe bedroom was beautiful and large. Due to the reason for our trip the hotel has left a complimentary anniversary card and a bottle of wine for us. The breakfast w... Read more
from
Submitted on 21-07-2016
A fine location and a clean room. Only reasons why not a 5 are 1. Checkout on a Saturday at 0915 involved a long queue, with the only lady on the counter trying to deal by phone with a particular issue. We know that there were other guys available in the office behind the counter. 2. Curiously, despite having 9 spreads etc to put on your toast at breakfast, none of them was marmalade. Odd!
from London
Submitted on 21-07-2016
Stayed here for one night whilst visiting family on the hottest night of the year so far, fortunately the air conditioning was working extremely well and I was glad to come back to my spacious cool and quiet room, where I slept extremely well on very comfortable bedding. Only very slightly minus point was cracked sink which didn't drain very well and old style bathroom. Breakfast next morning was buffet style which I generally don't like very much but this seemed freshly cooked and gluten free... Read more
from London, United Kingdom
Submitted on 21-07-2016
We stayed at the Bristol Marriott Royal the evening before my daughter's graduation. At check in we were asked if we were there for any particular reason and we told them it was for a graduation. When my daughter arrived in her room there was a congratulations card and a small bottle of prosecco. It was a lovely touch. We had an upgraded room and found the rooms and the breakfast to be very good. This is our second visit to the hotel and we would return again providing the rates are reasonable.
from Paris, France
Submitted on 22-07-2016
Very nice hotel, old england style. Excellent room, nice bar, you can walk around easily and visit nice spot. i had a beautiful view of the Cathedral. Breakfast is very nice, restaurant could be better, but i really enjoyed the style.
from Winchester, United Kingdom
Submitted on 23-07-2016
Lovely hotel, the boyfriend took me on a surprise birthday stay. Beautiful place with impressive artitechture if you admire that kind of thing ! Huge hall at breakfast and staff were very friendly and welcoming. Ideal location right in the centre of the city, access was frustrating but this was due all the roads nearby being closed due to a bike race and was no fault of the hotel ! Breakfast was awesome. We did feel under- dressed the whole time so rememeber to bring posh frocks! Not a jeans ki... Read more
from london
Submitted on 24-07-2016
We stayed for one night last Thursday for our daughters graduation. The room was spacious and clean and the beds were comfortable. The bath was enormous and the towels huge and fluffy. The location is very central within walking distance to lots of bars and restaurants. We paid the discounted pre booking price of £10 for breakfast (it would have been £17 on the day) it was nice with lots of choice, the hot food was not particularly hot though, and the coffee was lukewarm. I Would recommend th... Read more
from Toronto, Canada
Submitted on 24-07-2016
I spent a night here back in May as part of long weekend break. I was so impressed with this Marriott !!For me it was a hotel that was modern but still very much traditional....its hard to find that in hotels these days. Great location if you are visiting the city or nearby Bath. Great service, large rooms, beautiful building. Breakfast served in lovely atrium friendly and helpful dining room team. Check it out next time you are in the area. Also only an hour to the beautiful Cotswold.
from London
Submitted on 25-07-2016
Loved the hotel, outside its just so beautiful and inside as well, great restaurant and lovely lounge bar, rooms are the new style Marriott rooms and service to go with it. Great location in Bristol city and surrounding areas.
from Manchester, United Kingdom
Submitted on 25-07-2016
My husband and I stayed here whilst attending our granddaughter's graduation. Being graduation week the hotel was very busy nevertheless the service was excellent. Reservations and the front desk were particularly helpful when we needed an early check-in, in order to get ready for the graduation ceremony. Check-in was 3.00 p.m. but we needed to be suited and booted by then to get to the ceremony. I called the hotel several days before to ask for an early check-in and whilst this couldn't be ... Read more
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