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The Imperial Hotel

Blackpool, England, United Kingdom (BLK)

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Based on 2860 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 Full Bed
Entertainment - Free WiFi
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Standard Twin Room

Standard Twin Room

2 Twin Beds
Entertainment - Free WiFi
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Superior Double Room

Superior Double Room

1 Full Bed
Overlooking the sea (partial)

Entertainment - Free WiFi
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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2 Nites Special-Free Dinner 1st nite

1 Full Bed
151 sq feet (14 sq meters)

Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Double Room Supersale

1 Full Bed
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Premium Room SuperSale

1 Full Bed
Entertainment - Free WiFi and wired Internet access
Food & Drink - Coffee/tea maker and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Hide room details
The Imperial Hotel
North Promenade, Blackpool, United Kingdom FY1 2HB

Rooms
Make yourself at home in one of the 180 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This Victorian hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/caf, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 8.50 per person (approximately)
  • Self parking fee: GBP 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2860 reviews
from Aubange, Belgium
Submitted on 23-05-2016
The hotel is very wel located, a short walking distance from the city centre, and with a great view over sea. The rooms are good, and the facilities excellent. A nice bar and good breakfast buffet. So, good value for money.
from Egremont, United Kingdom
Submitted on 23-05-2016
2 nights bed and breakfast.With evening meal first night.Made to feel really welcome by Alison with a super room with sea view.Also a thank you to Rachael for looking after us in the restaurant.We will see you again .
from
Submitted on 23-05-2016
We pre-booked this hotel before travelling having checked reviews on Trip advisor. The hotel was grand and although we hadn't booked a sea view our room was at the side of the hotel and we were able to see the sea (through the dirty windows). We managed to check out the leisure facilities (after check out) on our last day and it was a great way to relax after a busy long weekend in Blackpool. The only complaint was the wait for breakfast each morning although the hotel do advise you when the bus... Read more
from Dundee, United Kingdom
Submitted on 23-05-2016
Stayed here one night B&B before flying on holiday from Manchester. Never slept all night as our room was at the back of the hotel backing on to a fairly busy road. As there was no double glazing,we were kept awake most of the night with cars passing. Also,we had no air conditioning but there was some kind of aircon unit right outside our window which kept kicking in every so often. Also thought the breakfast was of very poor quality.
from
Submitted on 25-05-2016
We arrived slightly early when we arrived the hotel had no knowledge of a booking made a few weeks ago.This was soon sorted by Adam on reception.He also double checked the spa booking made at the same time. Our room was comfy and clean.It was also quite. We received a call to confirm our bookings for spa treatments. My husband had a back and shoulder massage and I had a facial.The therapist was lovely and polite.Only drawback to the leisure and spa area are the stairs,which I struggled with. In ... Read more
from Birmingham, United Kingdom
Submitted on 05-06-2016
Although it was heavy rains and icy cold outside, inside hotel atmosphere made up for it. Services was great and welcoming, staff were friendly and even let us leave later than the time stated. A regal classic look and very comfortable beds with a good size tv and bathroom had great space, very clean and shower was like a therapy.
from Sheffield, United Kingdom
Submitted on 05-06-2016
Just got back from a wonderful night away with my best friend , when she said we were going to Blackpool I was slightly dubious as I've had many bad experiences but I have to say everything about the hotel was fantastic, the staff were lovely, the food was lovely, our room was very comfortable as were the beds and pillows , i stayed in room 123 and I will definitely be back with my family,thank you Imperial for a lovely weekend.
from wigan
Submitted on 06-06-2016
The view from the room was scafolding, which although was not pleasant was unavoidable. The decor was disgraceful, the response from the hotel poor. Use a premier inn.Paint was flaking of sills, yellowed paint where door knobs were replaced. Worn carpet. Absolutely shocking.
from Blackpool
Submitted on 06-06-2016
We had a slight problem with reservations Alison and the team sorted it out brilliantly made my Granddaughters birthday treat a really wonderful weekend. All the staff were very friendly and nothing was too much trouble for them.
from Rochdale, United Kingdom
Submitted on 07-06-2016
Great hotel, friendly staff, good food, large rooms, good facilities. But needs air con in the rooms. It was like sleeping in a sauna. check in was efficient, and got into my room before the stated 3pm time. Slight confusion on my party size, but this was due to Booking.com getting it wrong. It was quickly resolved. Staff were excellent, and made my 7 year old daughter feel special and important
from Xxx
Submitted on 20-06-2016
We arrived early and our room was not ready. This wasn't a problem as it was clear from our booking that check now is from 3pm. However we did all the paperwork so we just had to pick up our room key when we got back. The hotel is lovely. Downsides were the bar was very hot and also for those that smoke there wasn't a covered area for them to go apart from the steps of the hotel. Our room was a little hot despite the lashing rain outside (there was only a small window to try and let some air i... Read more
from
Submitted on 20-06-2016
Great Hotel Good location for town centre & the Tram stop is bang outside the hotel. Rooms nice & clean,lovely Queen size Bed Staff were excellent Breakfast excellent All round no complaints Maybe room could have done with a lick of Paint 7/10 for me ???????????????
from Blackpool
Submitted on 21-06-2016
Member of staff Porche at check out had a very bad attitude which spoilt the overall experience Other than this everything else was of the highest order the hotel was clean as was the room and all other staff were courteous, helpful and professional at all times
from
Submitted on 21-06-2016
Had another fantastic 5 night stay at the Imperial Blackpool this Whitsun half term made all the better by the weather. The hotel does show signs of ware in places but this is an old hotel so this is par for the course. The lobby area and Palm Court restaurant have been newly refurbished with updated décor and furniture. The staff were, as usual, helpful and friendly. We stayed in 409 which is on the top floor with a sea view. The room was lovely and spacious with plenty of room even with a... Read more
from
Submitted on 21-06-2016
Stayed in room 348. Adequate size and very clean. Dismal view of hotel pipes and gbbings. Over heated. Plenty of hot water in bathroom but room rather a strange shape which necessitated squeezing past the length of the bath to get to the toilet. Reception was very slow on checking in with only one receptionist and a long queue. Good food and polite, cheerful staff in restaurant. World championship pool completion on so very busy.
from Blackpool
Submitted on 27-06-2016
Just returned from a fabulous stay at the Imperial at Blackpool. Evening Meal was lovely, staff were excellent, really helpful and friendly. Rooms were spotlessly clean. Beautiful views onto the sea from most rooms and restaurant. Beds were amazingly comfortable. Plenty of car parking spaces at the hotel which was a boon. Only negatives is our bathrooms were looking a little tired and need re-grouting. We thoroughly thoroughly enjoyed our stay. The stay far exceed our expectations both in ... Read more
from Chorley, United Kingdom
Submitted on 30-06-2016
Attended as a result of an online purchased voucher for a spa day..(I use the term loosely)... Arrived in a timely fashion through a barrier gate which stated it was a fiver to park per day...When I questioned this a reception, it was ok for to park for free as we were only there for a few hours...phew...I would be concerned if I was there for a week..An extra £35 to park... Anyway off to the leisure suite.I can describe this area at best as really tired and in need of a shed load of money thro... Read more
from Ashford, United Kingdom
Submitted on 30-06-2016
Just finished a 10 night stay here for the 8 ball pool world championships Fantastic hotel great staff and our room felt like a suit with its sea view but and its a big but during our stay the weather dared to be sunny and the room was like an oven! We took our own fan but still didn't help much The main halls where the championship were held lacked air con and were unbelievably hot For such a class venue to lack working air con is a mystery Such a shame for such a great place to stay
from Crieff, Scotland, United Kingdom
Submitted on 01-07-2016
I booked a room each for my sister X brother in law, myself X my husband, on the 11th of December for June as part of their Christmas, when we arrived they told me our rooms were cancelled on the 16th of May....by themselves... They didn't know why... But we were given 2 rooms,, I think it wS just the oldest rooms in the hotel to get rid of us out of the main reception. We have stayed here before but never again, I'm still waiting for an email from ONE Of the managers, not a good way to run a ... Read more
from Huddersfield, United Kingdom
Submitted on 01-07-2016
I stayed here a while back for 3 night's I book a standard room. Love the hotel did need a bit of tlc in places and was in the process of been done up by looks of it. The standard room was fine we was at the back of the hotel everything you would need for your money. After first night I decided to see if was any sea view rooms left and to my surprise there was! A lovely suite! Think was the churchill suite what the two rooms where huge bathroom was very nice too. Worth the upgrade and not too pr... Read more
from
Submitted on 03-07-2016
My partner booked this hotel for a 3 night break in Blackpool, for my birthday. We had an upgraded deluxe room that was so spacious. The bed was perfectly comfortable and the facilities in the room were ample (safe, TV with multiple channels, tea/ coffee making facilities, seating area). The view was just outstanding - looking straight out to the sea! As we entered the room, I was greeted with a box of clotted cream fudge and a handwritten card wishing me a very happy birthday. This was such... Read more
from Horsham, United Kingdom
Submitted on 03-07-2016
Standard double room, a little down on its luck yes, and with the bleakest of car park views, but who could argue with the bed comfort, the bountiful breakfast and the price? A grand hotel but with the common touch. Attentive local and knowledgeable staff of course - this is Lancashire. And what a surprise: venture outside the stately facade and a tranquil, happy serenity descends courtesy of Blackpool's inner peace - the North Promenade. We'd heard that the town could shed light, but this was ... Read more
from Winchester, United Kingdom
Submitted on 04-07-2016
It's apparently a 4 star hotel but I question the frequency of that grading. The building is looking in dire need of a refresh and the same can be said of the staff. They just don't seem to like the hospitality industry. Unhappy and pretty much all complaining. On arrival, we all know first impressions count. Check in was a queue and a disorganised one at that. Slow and inpersonal. But I put at least part of that down to the 6 hour drive and just wanting to get settled. The room was pokey and ... Read more
from SURREY
Submitted on 04-07-2016
From previous reviews it may be that we were particularly unlucky with our room (345) The room itself was ok but the bathroom was disgusting. Breakfast was lovely and plentiful, either buffet or menu choices, but the carvery was overcooked and overpriced. The staff were mostly friendly and helpful and the bar was pleasant to sit in at the end of the day. I would only return if a much better room was available.
from
Submitted on 05-07-2016
I have stayed at the Imperial every year for the last 4 years and it has gone down hill every year,this year was the worst,every time we check in our names can never be found or they have over booked,when you go to the Restaurant you have to give your name and room number but they can never find you ! when they did sort it the food was awful.it is meant to be a 4 * it may have been at one time but i don't think it is now Also it is dog friendly. wont be staying there again
from
Submitted on 08-07-2016
We booked a suite at the imperial for a family stay, what a beautiful hotel with Victorian decor ,as soon as you walk in you are made to feel welcome by friendly staff , we had a whistling window in our room , reported it to reception who dealt with this problem .Paul the deputy manager was so helpful ,nothing was to much trouble ,breakfast is one of the best I have ever had ,so thank you all the the staff for a great stay , we will be back
from Keighley, England, United Kingdom
Submitted on 08-07-2016
As a treat for my mother's 82nd birthday we booked to see a show in Blackpool and searched online for an afternoon tea venue to eat before heading to the Winter Gardens. We couldn't have picked a better place. The staff were attentive without being overly so and the food was fabulous. If you fancy tea, cakes, sandwiches, scones and Eton mess in sumptuous surroundings you need look no further.
from
Submitted on 08-07-2016
Nice overall, took us 10 minutes to find the light switch for the bathroom it was the size of a doorbell between 2 pieces of door frames. Nice pool with jacuzzi sauna and steam room. Well equipped gym that I didn't get chance to use. Breakfast buffet well stocked and run by friendly staff.
from Reading
Submitted on 08-07-2016
We have recently come back from a night away at the Imperial, first impressions, very busy reception, most I think most were there using Groupon, saying that we were booked in quickly, yes the hotel is a little dated but that lends itself to the charm. Bedrooms very clean and spacious, bathrooms likewise, the food in the restaurant was excellent, service likewise, can't fault the food at all, we were there for an evening meal and breakfast. Yes I would return, if I was to picky, I don't like pay... Read more
from Warrington
Submitted on 09-07-2016
Stayed one night on a Travelzoo voucher. Have stayed before and it is even better, had a large bedroom and bathroom, couldn't fault any of it, the restaurant had been updated more modern. Evening meal very good, l Would willingly pay £23.50 for 3 courses. Breakfast buffet very good food hot which you don.t normally get with a buffet, choice was good at both meals. Our deal was £99 Dinner B & B with bottle of wine. Good value.
from Rochdale, United Kingdom
Submitted on 11-07-2016
We recently stayed(July 2016) at The Imperial and the experience was superb. The room had a very large bed and fantastic bathroom with beautiful tiles and lashings of hot water, this coupled with the sea view made our short stay very memorable.
from Lymm, England, United Kingdom
Submitted on 11-07-2016
It's a very grand-looking property which retains an air of Victorian opulence. Spacious public areas and landings all very positive; bedroom was small-ish and slightly dated, but otherwise clean and comfortable with tea facilities, TV and a decent shower. Staff were great - and the ability to order sandwiches and beer late after closing time a big bonus. Breakfast (self service) all good. Location of the hotel is also very good - with a tram stop just outside (or an easy 20 minute stroll to ... Read more
from Scotland
Submitted on 11-07-2016
We had a fab time at the Imperial this past weekend. The location is within walking distance to the tower and North pier, but if you dont fancy the walk or are heading to the pleasure each, just jump on the tram right outside the hotel. Staff were very nice and professional, room was nice and clean, and breakfast was excellent. The building is a throwback to the 19th century in grand style, but carefully updated without losing any of its character. Will be staying with you next time.
from
Submitted on 12-07-2016
This was our 2nd visit to the Imperial and we will come again. It was a special occasion and good friends joined us. We had a Lovely room overlooking the sea, so glad I read the reviews and upgraded. Staff very friendly and enjoyed the open spaces and wonderful old building. Only negative was on our second day the room was not cleaned but we had instant service recovery from the duty manager to rectify the situation promptly and efficiently. Breakfast was a pleasant civilised affair. The Imper... Read more
from denbigh
Submitted on 12-07-2016
Stayed here last Sunday the 10th with my family . It's a lovely hotel with a great swimming pool and jacuzzi . Beauty treatments available. Was really glad of the pool , as one day it was raining and it kept us all entertained for the afternoon. Breakfast was good and the staff very helpful . I admit it's dated but that's what makes it so charming , I heard one lady complain about this and my reply was if you want state of the art modern then go and get it , you can't find nicer than this place ... Read more
from
Submitted on 16-07-2016
Stayed for one night in one of the cheaper rooms. Very impressive building! Friendly staff, check in was quick and service in the bar was quick also even though it was quite busy. Room was spotlessly clean and very comfortable bed,decor in the bathroom was very tired but didn't spend a lot on the room so wasn't bothered. Only downside no air con or fan it got quite warm in the night so I opened the window but shut it soon after, the window rattled quite badly in the frame and was really noisy. I... Read more
from Dunfermline, United Kingdom
Submitted on 16-07-2016
Persons staying Myself and Wife, Daughter and her husband Grandson 12 yrs old. As others have stated an impressive frontage and well presented old world interior but it was to all our taste. My daughter and family room was huge room 309 with a partial view of the sea out of the bay windows, double bed single bed three piece suite plus a well set bathroom. Our room was adequate for the three days we were there 250, the downside was a very poor outlook and for both rooms single glazed sash windows... Read more
from London
Submitted on 16-07-2016
Stayed here recently on business and won't stay again if I can help it. The hotel is tired and well past its sell by date. The hotel is shabby and in need of major refurbishment. Rooms are basic to say the least and in need of a good clean and some basic maintenance. There appears to be something wrong with the key card and door locking system, key cards either don't work at all or the doors do not lock when vacating the room. I returned to my room after a day out to find the door unlocked, rece... Read more
from manchester,uk
Submitted on 16-07-2016
We stayed for a friends wedding, which was actually at the hotel. For a wedding venue the hotel is beautiful, the way the staff dressed the room, first for the meal and then later for the evening reception was fantastic. The bar staff were good as were the serving staff. As a hotel, the building is impressive, although it is in need of refurbishment. It holds the oldness still of when it was such a famous hotel decades ago. That said, it doesn't take away from the experience, it kind of adds t... Read more
from
Submitted on 17-07-2016
My wife and I spent a night at the Imperial when we went to see a show at the opera house. The location was ideal, just a fifteen minute walk away. On arrival the we struggled to find a parking spot, as the car park is quite small for the size of the hotel. Please note there is a £5:00 a day charge for the use of the car park. The reception staff were friendly and helpful. The foyer was quite grand impressive. Our opinion soon changed on entering the room. We were given a room at the back of ... Read more
from
Submitted on 18-07-2016
I stayed at the imperial for one night. Decor is lovely and the reception and rooms are impressive. The bed was comfortable, the facilities are up to date, the room was spacious. Location is prime, right on the sea front and a short walk down the promenade to the town, or alternatively a tram ride (£5 for a 24hr ticket). I didn't eat at the hotel so I couldn't comment on the food/dining experience. A few little things could be improved such as two towels in the room, two pillows per person on ... Read more
from Haifax
Submitted on 18-07-2016
Nice clean room and a personalised note from the chamber maid who wished us a pleasant stay. Thought we were off to a good start, and then:- The bathroom door did not shut properly; the toilet roll holder was almost falling off the wall and the toilet was hard to flush. Aside from that and some booking confusion when we arrived I would say the Imperial Hotel is an Okay place to stay in Blackpool if the rooms are cheap enough. I got a double for £70 in July which is fair I think. Don't go exp... Read more
from Guiseley- Leeds
Submitted on 19-07-2016
We arrived at 1445hrs and we were supposed to check in at 1500hrs we were told to go wait in the bar. We had a couple of drinks the staff were very friendly and efficient in the bar. We did not get to check in until 1530hrs. Once checked in and unpacking we had two housekeeping staff knock on the door to ask if the room was clean enough. Then later in our room we found a note from another guest which had been left for the cleaners. We also could not find our towels but they were in the ward... Read more
from Preston, England
Submitted on 20-07-2016
At £25 for two, it's not cheap, but real pottery and cutlery. The sweet Afternoon Tea had a chocolate cake to die for, and the Eton Mess was superb. Friendly staff and a pleasant, quiet atmosphere. A nice break for an hour. Be prepared to be pleasantly full for the rest of the day, though.
from
Submitted on 23-07-2016
We enjoyed our stay in this hotel, you can feel the history! The check-in was a bit slow because the girl was training (with little support from her colleague) so we were very patient. Room wasn't ready early but they held our bags. The room was a small double, spotlessly clean with a little note from Mary the Housekeeper wishing us a great stay - cute touch! The bed was old but comfortable enough. WiFi was free and excellent. Parking not free, £5 for the day - a nice touch would be free ... Read more
from Seaford, United Kingdom
Submitted on 23-07-2016
Spent 4 nights here as a Saga jazz holiday. Our room was spacious and had a sea view. The food presentation was a credit to the chefs. The staff were very attentive and worked very hard to make sure you enjoyed your stay.
from Rainford, United Kingdom
Submitted on 23-07-2016
Check in was busy when we arrived but we didn't have to wait long. We had booked the overnight stay via travelzoo.com and we were pleasantly surprised that we had a room with sea view. The furniture looked a bit tired and needed some tlc but overall very comfy. The evening meal & breakfast were of a reasonably high standard. All the staff were very friendly. The location is away from the hustle and bustle of the town, but within walking distance or a tram ride (stop across the road from hotel)
from Bath, United Kingdom
Submitted on 24-07-2016
We stayed at this hotel for 3 nights and combined a weekend away with a half-marathon on the Sunday at nearby Lytham. When we booked 8 months ago it was a special offer at which we requested a quiet/sea view room. Unfortunately the hotel failed to meet our request. We ended up staring out at other rooms at the rear of the hotel and at first light each morning were greeted by the constant cooing of pigeons who were roosting on some adjacent scaffolding board close to our room. On one morning we c... Read more
from
Submitted on 26-07-2016
Booked a mid week break with hotel collection. 2 nights b and b with dinner on the first night and afternoon tea on the second. The grand old lady didn't disappoint. Dinner was delicious and cannot rave enough about the pork belly or the chicken supreme. DON'T TOUCH MY CRACKLING.The staff are wonderful, with special mention for Andy in the fitness centre. The only downside is you do hear quite a bit of noise from the neighbours as the old girl doesn't have the latest in noise insulation. Would... Read more
from
Submitted on 27-07-2016
Room and bathroom was spotless, shower could be updated I struggled to turn it on and off as it was a little stiff. Bedroom could be updated I know this is an old hotel so I loved the furniture ect just thought it would look a little more plesent if it looked modern along with the old furniture the pool facilities ticked all the boxes for me I really enjoyed that side or the hotel
from
Submitted on 27-07-2016
This hotel is a break from what you expect from Blackpool. Extremely clean and amazing service from every single member of staff. Really made my daughter feel welcome and attended to our every need. Will never stay anywhere else if I visit Blackpool again. Thank you for such a perfect stay
from Rotherham, United Kingdom
Submitted on 27-07-2016
Stayed 2 nights b&b evening meal on the first night but we took it on the 2nd night as we was over the first night going out celebrating with friends for they anniversary and two attraction tickets. I really cant fault our stay and the value for money we was over delighted. We had 3 course meal the main being the belly pork well it was cooked to perfection ???. Room was small but that did not bother us we was on the side looking on to the car park. Lovely old building with many rooms. All Staff... Read more
from Carlisle, United Kingdom
Submitted on 28-07-2016
On checking in we discovered that we had not been allocated the standard of room we had booked and paid for, this was sorted out very quickly and by way of apology we were given a suite which was very nice. I have to say that the normal room we had initially was also fine. The hotel is located at the quieter North end of the promenade with a bus and tram stop right outside so its very easy to explore by public transport. The main bar is spacious and interesting however for some unknown reason th... Read more
from London, United Kingdom
Submitted on 29-07-2016
It was our first time up at Blackpool and we choose the right Hotel very friendly and the Hotel was great bit dated but added character as its a old building will stay again when we come up but next time have a sea view as would add icing on the cake That's again for a lovely stay Chris
from Gorleston-on-Sea, United Kingdom
Submitted on 29-07-2016
Stayed at the imperial for a week.No concerns with check in.Stayed in sea view double room,found the room to be clean but also very hot making it difficult to sleep therefore fan was provided .Found the staff pleasant and helpful. Hotel is opposite Wilton parade tram stop and bus route number one service. Found the buffet breakfast was plentiful and good choice. During stay treated myself to a hot stone massage and pedicure.Did not use the pool facilities so can't comment.
from
Submitted on 29-07-2016
We recently had the good fortune to stay at the Imperial Hotel in Blackpool. The staff were very professional and extremely friendly in all public areas. The concierge and reception offered discount vouchers for many attractions including the Tower, saving 30% on top attractions. Saving us a fortune on entrance fees. The rooms were spotlessly clean as were all areas of the hotel. We only booked bed and breakfast so only ate in the restaurant in the mornings. Breakfast was buffet style and there... Read more
from Todmorden, United Kingdom
Submitted on 30-07-2016
Arrived at the hotel. Check in at reception was efficient. There was only one problem. They asked would we like drinks and food billed to our room. We provided our credit card to allow this facility. Approximately 2 hours later we ordered two soft drinks at the bar and gave the bar tender our room number. Nothing had been recorded to say we had this facility. Slightly annoying but we paid in cash. We then found out at reception that unfortunately it can take hours before this facility is shown o... Read more
from crewe
Submitted on 31-07-2016
Stayed here for just one night, arrived early and was able to check in. The room was right at the back of the hotel, not the cleanest, bits on the floor, a hair grip wedged under the bed and broken biscuit not hoovered up, the tea cups looked like they needed a good wash and the kettle lid was broken. Slightly disappointing as we have stayed here before in a sea view room and it was amazing. Beds were comfy & clean, but the whole hotel was hot, we did ask for a fan which came about 30 mins lat... Read more
from Halifax, United Kingdom
Submitted on 02-08-2016
We got a deal on this hotel and booked for a one night stay with dinner, bed and breakfast and a bottle of wine at such good value for mid-summer that our expectations were suspiciously low. How wrong could we be! We were met by wonderfully friendly staff at Reception who were welcoming and professional and provided us with all the information we needed to make full use of the facilities and find our way round, etc. (Special thanks here to Diane for laughing at/putting up with my partner's atte... Read more
from Cumbria, United Kingdom
Submitted on 02-08-2016
We always stay here when we come to blackpool, with all the hotels along the promenade looking very wore down, The Imperial always attracts us back. May not look much but definitely a stay that is worth it! Staff are so lovely too and the breakfast is absolutely delicious!
from Leicester, United Kingdom
Submitted on 03-08-2016
We stayed here as a family of four for a 2 night break in blackpool, we found the booking and checking in easy, we found the hotel to be clean and well presented, the breakfast was good but very busy, the hotel is old and has character but is in need of some moderising especially the bathrooms, staff were pleasant and helpful. We felt that it was not made clear when booking or checking in that you had to pay for childrens breakfast when checking out, we had booked and prepaid for for, 2 adults ... Read more
from Buckinghamshire
Submitted on 03-08-2016
So difficult to review this hotel hence the 'but ' in my title. The hotel is lovely to a point the staff, from The receptionist to the cleaner to the restaurant staff are wonderful , all so helpful so nice. But the rooms are a let down at my age you need a nice comfortable room , bed hard. I feel that you have to upgrade and pay top price for a decent room here. standard rooms a no go. I had to change rooms twice , first room had mould on the walls and a tiny window I felt like I was in prison... Read more
from
Submitted on 04-08-2016
This is Blackpool's finest hotel, it is unrivalled in my opinion. Other hotels may match for comfort and service, but lack the beautiful Victorian architecture, and other hotels dating to the same era are in desperate need of refurbishment, but not the Imperial. Everything about it; from the wide stairways and corridors to the high ceilings scream class. The all you can eat (and stuff in your pocket) breakfast is excellent. The restaurant menu for evening meals is limited to around a half dozen ... Read more
from
Submitted on 05-08-2016
the biggest asset in this hotel are it's staff...8 of us stayed here this week to celebrate my sisters 50th. The hotel was clean and comfortable and many aspects of it are still really impressive. Breakfast was lovely. The thing that set the hotel apart from so many I have stayed in were the staff. Without exception they were friendly and more than helpful. If you are staying in Blackpool I would recommend the hotel.
from Blackburn, United Kingdom
Submitted on 05-08-2016
First class service and the food was tremendous. I really enjoyed my shoulder of lamb but all 4 of us enjoyed our individual meals. I would highly recommend the hotel restaurant for a visit, The food was perfect.
from London, United Kingdom
Submitted on 05-08-2016
We stayed here for the weekend and it was a good stay, our room itself was lovely and the spa facility's are great. The staff were all helpful and the breakfast in the morning was very good. However the heated towel rail was on in the bathroom and it was so hot!!! We opened the window and it must have been to the back of the hotel as outside it was covered in pigeons and bird spikes, it was horrible and we couldn't leave the window open because of the noise of the birds.
from Macclesfield, United Kingdom
Submitted on 07-08-2016
Stayed here 5/6th June 2016.The weekend was exceptionally hot and the room did not have aircon. which did make the room uncomfortable. I appreciate we don't have this type of weather that often in this country, but the room was quite small which made the situation worse. As other reviewers have noted this grand old hotel is somewhat tired but I know they are in the midst of refurbishing the rooms. The Staff were very pleasant and the breakfast was good. We did have a problem with the safe which... Read more
from
Submitted on 07-08-2016
This hotel is really stunning looking from the outside. It's very nice on the inside too but you get the picture when I commented to my missus that the hotel must have looked spectacular in it's day! It is located in a quieter part of the seafront just a short tram ride away from the noise, hussle and bustle of all the Blackpool attractions. We booked 1 room for 2 adults and 2 children (4 and 6 year olds) for 3 nights with bed and breakfast. When we got our room we were a bit disappointed, as... Read more
from ellesmere port
Submitted on 10-08-2016
Visited this hotel a week ago for a 1 night stay romantic break "wine dine sparkle"offer. We had read reviews for this hotel most of which were positive but some had said that it was old, tired dated? All I can say is we have stayed at ALOT of hotels in Blackpool and absolutely NONE are are a match for this one! Classy, elegant, stylish right up our street!. If the rest of the hotels in Blackpool were like this one it would have a better reputation! The room was very nice with a seaview which... Read more
from Carlisle, United Kingdom
Submitted on 10-08-2016
We stayed here on a deal offering bed breakfast, dinner and a bottle of wine.it was good value for money however the room was very small with no outlook as it had frosted glass.the ensuite was about as big as the bedroom itself! The food was very good. The staff on reception were very helpful and accommodating. The waiters less so! Parking was £5 per night. There was a spa but we did not use it. The hotell Itself is quite impressive and must have been quite spectacular in its day.
from Falkirk, United Kingdom
Submitted on 11-08-2016
Grand old hotel in good location for North shore. Booked a Superior room at £105 room only so not cheap by Blackpool standards. Reception area nice old style. Room perfectly positioned for sea view but standard overall poor especially given price. It was spacious but the sofa and chair were worn out, furniture dated, paper coming off walls and drafty. I think anywhere in Blackpool charging anything above £75 per night needs a pretty good standard of accommodation. Sorry Imperial, love you but... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 11-08-2016
Having looked at some of the 4 star reviews on this hotel we must have been deposited in a different hotel or somebody is having a laugh! WOW! never again. This hotel should be renamed the dingy time warp hotel. Booked 3 nights online and paid in advance for a premium room. What we got, after waiting ages to find a parking space at an extra £5 per night, was a small dingy and dark room in the attic! The sea view consisted of a 2 feet wide window, there was no ventilation and believe it or not... Read more
from Birmingham
Submitted on 11-08-2016
Arrived in August 2016 for a break. Got into reception and was offered tea ans coffee before we checked in. Once checking in i found the staff very friendly and couldnt do more. The Room was clean and Very big a little dated but the bed was very confortable and They Had a lovely TV. Shower was warm and there was also a bath It was nice we had a restricted sea view which wasnt bad. The hotel got a spa and pool with a sauna. I went in the spa which was nice and clean. Has were the changing rooms. ... Read more
from Cheshire
Submitted on 11-08-2016
We got a bargain 4-night stay by booking in the 'winter sale', and went for the Deluxe Sea View room. And what a room! Smelled of fresh paint, and obviously newly refurbished, with lovely decor in shades of grey, a new bed, and a spotless, stylish bathroom. Breakfast was fab - the usual plentiful buffet and friendly, helpful staff (special shout out to Nathan and Natalie). If you time it carefully, there's no queue, and we got a sea-view table most mornings. We also had lunch from the bar, whi... Read more
from Silecroft, United Kingdom
Submitted on 13-08-2016
This is such a lovely hotel. Breakfast was great and room was clean and nicely decorated. It was just so hot and had to pester the staff for a fan which I would have bought if on the first night if I'd known,I would not get one until the next day. The night manager was great and brought water and towels for us as we couldn't sleep. Would definitely stop again but would bring a fan with us.
from Heysham, United Kingdom
Submitted on 13-08-2016
we were allocated room on the first floor which overlooked the back 'tradesman's' entrance, the bottles were emptied below, the staff had their 'fag' breaks there, goods were delivered there early in the the morning, the doors directly opposite us the kitchen staff were in and out of the cold storage slamming the door every time they went in and out, the cooling fans for it were loud and were on 24 hrs. The room was small and the bathroom was very bijou to say the least. whilst i was in the rec... Read more
from Liverpool, England, United Kingdom
Submitted on 14-08-2016
I stayed at the hotel with my mum and 3 grandchildren we were half board we had a family room which was lovely house keeping came in everyday the food was lovely the only thing was there was quite a wait between courses if you wonted go out after dinner make sure you book dinner for 6pm and order all your courses at the same time, the hotel is very child friendly it has a very good children's play areas the pool is free children under five stay and eat free at the hotel the only thing that was a... Read more
from
Submitted on 14-08-2016
Food great service great nice big room but the beds let it all down like sleeping on a hard board so uncomfortable. If you like graduer and old buildings you will love this one . Damp everywere dining room bedroom hallways
from Widnes, United Kingdom
Submitted on 15-08-2016
Just got back after a weekend with the wife, cannot fault the staff , very polite and pleasant attitude, the room was tired and old fashioned we opened the curtains and had a misted window so could not see out of it, and it wouldn't even open , even if we could see out of it we had a wall with what looked like a ventilation pipe in front of us , the carpet and decor was pre 1950s, the buffet style breakfast was okay with full English and cereals on offer, so overall for £191 for bed and breakf... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 16-08-2016
the room was spotless, the food was fantastic as was the service in the restaurant, lovely buffet style breakfast, but the best thing was the fantastic staff who couldn't do enough for us, there was a lovely box of clotted cream fudge in the room on our arrival with a handwritten note wishing us a lovely stay, will definitely be returning here, location was right on the seafront. beautiful hotel.
from Blackpool
Submitted on 16-08-2016
Service of the staff was excellent, our room was fantastic, all new decor and bathroom. The windows were not clean, but bear in mind the hotel is on the sea front with loads of pigeons and seagulls We were told we would get 2 55min spa treatments with our package but actually only got the 1 each. Dinner was excellent with good presentation and service Breakfast was also good with loads of choice The ladies public toilets were not kept very clean over the wkend , We got a late checkout no probl... Read more
from Stafford, United Kingdom
Submitted on 17-08-2016
We upgraded to a sea view room which I would highly recommend. The view over the sea and promenade were lovely. This is an old hotel but extremely well preserved and luxurious. It has a beautiful dining room and various other rooms suitable for business meetings, private functions etc. The staff are very attentive. The hotel is also dog friendly as we saw a couple of dogs there so you can spoil your pooch also! There is a large car park and the bus and tram stop are outside the hotel. Th... Read more
from Chesterfield, United Kingdom
Submitted on 07-09-2016
The appearance of the building from the promenade shines in what as become a resort that as seen "better days". The forecourt with its water feature , tables & chairs are an inviting location. The reception shines of Victorian splendour with oak panelling & leather chesterfields. The booking system seems a little tardy & hap hazard although the receptionist are smart & extremely helpful. The Bedrooms are large and frankly dated but this fits with the atmosphere of an old Victorian Queen and is r... Read more
from Lockerbie, United Kingdom
Submitted on 07-09-2016
Characterfull hotel oozing memories of Blackpools heyday! We stayed for 2 night short break in double room. Furniture and fittings a little tired in places but cosy, very clean and comfortable Staff were friendly and helpful. Evening meal on first night and 2 breakfasts tasty and good quality. Swimming pool a pleasant experience.
from Worcester
Submitted on 08-09-2016
My daughter decided that she wanted to celebrate her 21st birthday in Blackpool so where else could we choose than The Imperial? My family have been visiting this hotel since the early 1970's and love everything about it. Yes it does have quirky rooms, some good and some mediocre, and most of them could do with bringing their decor out of the 1980's but we love going there. This visit we had six rooms and we're all accommodated along the same corridor which also included an accessible room for... Read more
from cheshire
Submitted on 08-09-2016
Reception; Tried to check in at Midday but check-in was 3pm.which was fine we were notified of this earlier Receptionist took our case and stored it for later.Reception area clean and freshly painted with plenty of seating if a queue forms. Room; Very clean,but dated furniture,although flat screen TV. Tiny bathroom with Huge bath towels and hand towels and plenty of hot water. Anyone larger than me would struggle.We had a room at the back of the Hotel on the first floor quite a walk to the lift.... Read more
from greenock
Submitted on 09-09-2016
My wife and I like to visit Blackpool for a few days each year and this year booked, The Imperial Hotel directly through Hotel Collection via their website We booked for 3 nights on a b/b basis and the rate was reasonable. We stayed one night in the first room, but there were some issues that we brought to the attention of Emma at reception and it was quickly resolved and we moved to another room. The hotel is in an excellent location, up past the north pier within walking distance or by tr... Read more
from
Submitted on 12-09-2016
Me and my husband stayed here for a long weekend 9/9-12/9. Parking available at £5 per night. Check in was easy staff very eager to please, we booked a standard room which had no see view but the best way to see the view was being outside anyway. Breakfast was excellent and again staff very pleasant, room cleaned daily. Let down was our windows didn't open but we asked for a fan and that was ok. Would come back as lots to do the tram is right outside at the cost of £11pp for 3 days was a fab w... Read more
from Blackpool, United Kingdom
Submitted on 12-09-2016
stayed here on many occasions and have always been very impressed with the staff members at all levels---the rooms are great--spacious, clean, well furnished and charming----first floor front sea views are great.
from Paisley
Submitted on 12-09-2016
Have passed by this hotel for many years while staying at the North Shore and always vowed to stay at some time. Change of ownership of our long loved Guest House allowed this to occur and we thoroughly enjoyed our stay. The exterior of the hotel is clean, bright and imposing and there are plenty of parking spaces (£5 per day), although the car park was always full. Minor interior painting was on going and it was clear that decoration was being freshened/ upgraded. Every member of staff we enc... Read more
from Birmingham, United Kingdom
Submitted on 12-09-2016
Hotel parking spaces were limited when we got there as it was fully booked, but we managed to find the very last space fortunately. The receptionist was pleasant and efficient in checking in , our room was ok, a little old fashion with the furniture but the bathroom was very big , clean and have been refurbished . We only had the complimentary dinner but it was surpurb. We were made very welcomed even though they were busy. Breakfast was again full of guests and a queue was formed but we were d... Read more
from United Kingdom
Submitted on 13-09-2016
The hotel was right on the sea front with a great seating area outside to have a bite to eat or relax. All the public areas were very clean and in keeping with the traditional hotel. The room we stayed in was on the third floor facing away from the sea front however it was still quiet for a good nights sleep. Our room was clean, bed was comfy but a few small details let the room down slightly such a marks/chunks out of the furniture (which can't be helped), a bit of mould round the corners of th... Read more
from
Submitted on 15-09-2016
Great hotel, with plenty of character but was still modern. Was impressed with the room that was booked as 'basic'. Staff were nice and helpful, and use of the pool was an added bonus. Good location right on the sea front
from Stoke-on-Trent, United Kingdom
Submitted on 15-09-2016
Cost more to upgrade to a family superior room!!! Room was ok with a view, but right over the entrance so could hear everyone when sitting outside drink and smoking? Had to phone reception from my mobile because they didn't answer the internal phone!!! Had dirty linen in the draw with food inside!!!! No bathrobe/ slippers or water which was included in the upgrade and had to go down the reception 3 times because the room card kept locking us out of our room......... Not very good even though... Read more
from
Submitted on 15-09-2016
First room offered was too small...so they agreed to change it. Decent room but it looked out onto a steep pitched roof so no view whatsoever. Hotel overall nice, but lacking in attention to detail. Pool area grotty, changing rooms a lot worse than my local council leisure centre. Partner really hurt his head getting out of the jacuzzi - tiny unreadable sign saying "mind your head". Management at hotel not interested, no concern shown whatsoever, no apology etc. It's dangerous- but they d... Read more
from Great Eccleston, United Kingdom
Submitted on 15-09-2016
Arrived early for our Afternoon Tea so sat in the beautiful bar area with a reasonable priced glass of prosecco. Staff were very attentive and polite, couldn't do enough for us. Came to collect our glasses and even took my oversized bag to a beautiful drawing room for our Afternoon tea. Fresh and plentiful, offered fruit teas as well as Earl Grey or Breakfast tea. Wouldn't hesitate to go again
from Coatbridge
Submitted on 16-09-2016
This is an impressive building with a lovely frontage. The rooms are comfortable and clean however a bit tired and need some upgrading. The breakfast was nice and plenty of it (buffet style). The biggest selling point is the staff. Very helpful and friendly nothing a problem. The customer service is obviously a priority and this comes across well. Gorgeous sunsets. I would return to this hotel.
from england
Submitted on 18-09-2016
My family (partner + kids aged 4 & 7) stayed at the Imperial for 3 nights in August. The positives, 1. All the staff we came across were very friendly and the customer service was very good. I think this is the biggest asset of the hotel. 2. The room was very spacious, clean and had a great view. 3. The food was very good and the staff were happy to accommodate my partners dietary requirements without a fuss. The only negative and this is the reason I gave it 4 stars, is the pool area. The chan... Read more
from Blackpool, United Kingdom
Submitted on 18-09-2016
I booked the imperial for my parents as a birthday present. They thoroughly enjoyed their stay. From the friendly and efficient staff high standards, delicious breakfast and their comfortable and clean room. They commented that the dinner and service in the restaurant was excellent and would stay there again without hesitation.
from dunstable
Submitted on 19-09-2016
The hotel where a lot of British Prime Ministers and Politicians have stayed over the years before party conferences. Grand, luxurious, palatial hotel, which was very very reasonably priced off season. One thing that was immediately apparent was that all the staff were English , which in this day and age of diversity is unusual and good to see that all local labour has been employed.
from West Midlands
Submitted on 19-09-2016
I had booked a weekend break for a big birthday celebration. The deluxe sea view double room was beautiful. Breakfast & dinner in Palm Court restaurant were excellent as always. Part of the deal included tower ballroom tickets with high tea. Unfortunately, they were unable to accommodate us due to a private function. The Imperial stepped in & laid on their own high tea & even gave us complimentary prosecco! It was a lovely touch & we are very grateful.
from Leicester, United Kingdom
Submitted on 19-09-2016
This Hotel is improving year by year. Excellent Food and friendly Staff. Very convenient for all Blackpool amenities but far enough away from the centre to be peaceful for the more mature. Refurbished rooms are comfortable and tastefully decorated and furnished. One minor criticism from a beer drinker might be to include a better selection of Ales in the Bar
from Durham, United Kingdom
Submitted on 22-09-2016
This hotel is a reminder of how the posh people lived in the past. It is comfortable and clean with very friendly staff but is starting to look a little dated. The room was clean with all the amenities you would need. We only stayed one night but I guess the view from the window of a roof 18 inches away would tire on a longer trip!! On close inspection the paintwork and decor needed a little work but everything was clean and functional.
from Cockermouth, United Kingdom
Submitted on 22-09-2016
The Imperial hotel Blackpool has a long and interesting history. I especially loved the bar which had lots of political history and was also very attractive and comfortable to relax in. Blackpool is a frenetic crazy town and it was nice to be able to return to the hotel for some rest and relaxation.
from
Submitted on 22-09-2016
Best thing about this place is the hotel manager she is wonderful. I stayed here for 1 night and I couldn't wait to leave I checked in early at 1pm that's £20 I didn't know that until I got the bill so I stayed in a deluxe sea view £130 a night. There was lipstick all over the glasses and cups there was no milk there was human hair all over the toilet seat (ewe) the bath had black Marks all over it I think it needed a good Scrub then I went to close the curtains and it fell down on my head, th... Read more
from Southampton
Submitted on 22-09-2016
Stayed here for a night on a business trip with a meeting the following morning. Arrived at 1230 to a very full car park just managed to find one of the last spaces unusual for this time of day. Had a meeting in the foyer which is airy and spacious, we did order coffee at the bar, had to wait and take to our seats ourselves no service. Checked in OK room on the 3rd floor served by modern lifts. Room itself and bed was ok, there was a stain on the carpet but generally ok. Bathroom was majo... Read more
from
Submitted on 23-09-2016
Stayed for one night on 22 September. Hotel is brilliant inside and outside. Nice large bedroom and bathroom. Very clean. Really good buffet breakfast. All staff curteous, friendly and helpful. A thoroughly enjoyable experience.
from Bolton, United Kingdom
Submitted on 25-09-2016
Stayed here with my very good friend. . Didn't plan to but it got late and we had a few too many to drink. Asked if they had a room haha I think they thought we said have you got a room for the broom lol. The room was the size of a broom cupboard. But very quaint: did the job but the window was really high up and not very big. Was expensive considering they gave us the smallest room there. Still had a night of laughter and happy memories.... The bar staff were really kind and good service. Ver... Read more
from Melbourne, Australia
Submitted on 25-09-2016
What a grand old hotel the Imperial is. It's truly magnificent. We requested a sea view suite and were rewarded with a room fit for a king or queen. Breakfast was included and was really good. Highly recommended hotel.
from Manchester, United Kingdom
Submitted on 26-09-2016
Two couples stayed overnight on bed breakfast and dinner,we were really impressed the rooms were very clean,the dinners were excellent ,compliments to the chef, the hotel was full of character and it was a joy to stay there we will certainly be going again.
from
Submitted on 26-09-2016
Long booking in procedure, but nice staff. Booked 3 rooms,all were adequate but dated,especially the bathrooms. Breakfast had a good choice,but get there before 09:00am or your in a long queue. Didn't expect to pay for the hotel car park, but i suppose a £5:00 a night is not too excessive Blackpool itself was the major disappointment of the trip
from Birkenhead, United Kingdom
Submitted on 26-09-2016
We stayed here for a night to see the illuminations. The hotel in about a 15 minute walk down the prom to the tower, or you can jump a tram which stops right outside the hotel. The food evening meal (steak) and breakfast were good. Plenty of choice for breakfast including black pudding and hash browns! Rooms were big and spacious. Bed comfy. Shower wasn't very powerful. All the staff were friendly and polite. The child play area was a complete mess and very manky! Looked like it hadn't bee... Read more
from Cambridgeshire, United Kingdom
Submitted on 28-09-2016
A large hotel in good position opposite tram stop. A beautiful interfering. Unfortunately we were fourth floor which has guess are cheapest rooms, but adequate . Ok breakfast but self service and many people so average food. Hotel and n ideal position for lights. Wifi unreliable.
from Lanark, United Kingdom
Submitted on 29-09-2016
Have just returned from this Hotel. We have been staying at this Hotel for years with no complaints, sadly that has changed, our room had a leaky heater in the bathroom, phoned reception and management were there within minutes, they got a plumber who said it needed replaced and that he would do it on Monday, it being Saturday we thought ok we can put up with it for 2 nights, Monday arrived and so did the plumber who informed us he would be back in 10 minutes, 2 minutes later management phoned t... Read more
from Cumbria
Submitted on 29-09-2016
Stayed here overnight on a deal which included a meal. It was lovely and staff were really friendly. We had a wait in between courses but the breakfast was good. Rooms a bit rundown and the bed was very narrow. Hotel in need of an upgrade but it's apparently being sold? Great for the price and we enjoyed our stay
from Chester, United Kingdom
Submitted on 29-09-2016
just returned home from a lovely 2 nights break in this wonderful decadent hotel, everything about it was splendid. Staff were all very polite and helpful food was amazing and we were upgraded to a seaview room upon arrival, which was a nice surprise. The hotel interior is stunning and we could not reccomend this hotel any more highly. We look forward to returning next year, many thanks for a lovely stay
from Yeovil, United Kingdom
Submitted on 30-09-2016
Four night visit with a coach party. Good room to side of hotel, pleasant, friendly staff. The way staff attend tables in dining room rather hit & miss. Collect your food from buffet, waiting staff clear plates as they pass, this is fine until you want something, three out of four mornings had to ask for tea, two mornings asked THREE times to different staff before got it!!! Feel sure if staff had allotted tables it would be better than them moving from table to table all over dining room. Food ... Read more
from Exeter, United Kingdom
Submitted on 02-10-2016
We've just come back from a 5night stay we stayed in a family room that was lovely and with a nice bathroom, it was spotless throughout, very comfortable beds ,all the staff from housekeepers, bar, resturant , and reception were all very polite and nothing was to much trouble,a very enjoyable stay, would recommend it .
from Stirling
Submitted on 04-10-2016
We stayed in the Imperial Hotel for the first and hopefully not the last time. The service in the hotel was first class we enjoyed two dinners plus a late supper after we viewed the illuminations. The meals were very tasty and the waiter and waitress service was excellent. We also paid a visit to the Fleetwood shopping at the Sailing Dock Yard.
from Wakefield, United Kingdom
Submitted on 04-10-2016
We have stayed at the Imperial Hotel on a number of occasions and found it to be a good place to stay in Blackpool. Location wise, it is far enough away from the town centre to not be bothered by the stag and hen parties that descend on the town, however is a 15 minute walk along the promenade to North Pier, alternatively a 5-6 minute ride on the tram to Blackpool Tower. There is plenty of on site parking, however the hotel has started to charge £5 for parking which to me seems to be another ... Read more
from
Submitted on 04-10-2016
Hotel was great ,spacious rooms and bathrooms, great selection in gym with pool and sauna, breakfast cost us extra but was a good selection. Staff are extremely helpful and very pleasant. Car parking is extra at £5 per night so be aware of this.
from Nottingham, United Kingdom
Submitted on 05-10-2016
The Imperial Hotel is considered by many (including me) as the best hotel in Blackpool. It's a Victorian building which has been given love and care. All areas of the hotel inside and outside are clean but some of the bedrooms are in need of a refurb and I believe a refurb is underway. The size of the bedrooms vary quite a lot, some have fabulous sea views and some do not. If you have specific needs or preferences then you should discuss this when making your booking, the staff are willing to tr... Read more
from Derby, United Kingdom
Submitted on 09-10-2016
We have just returned from a 3 night break and we're very impressed .from having a small accident on the first night and Paul and his staff applying first aid until help arrived then their help in moving rooms for us.Right the way through to checking out the staff were so friendly and helpfull the food both breakfast and dinner were really good and the waiting staff could not do enough to help .will defiantly visit again Dave & Sally
from Newcastle Upon Tyne, United Kingdom
Submitted on 10-10-2016
This is a beautiful historic hotel, providing comfortable modern facilities. Yeah there is the odd crack in the ceiling or a tiny bit of flaking paint (I know some people like to take photos of such for this site!), but it is an amazing old building, with so much charm and historical significance. We enjoyed looking of the old photos of folks who have stayed there over the years. The location is ideal - on the seafront, with a handy tram stop, but just north of the more noisy area of bars etc. ... Read more
from North Wales, United Kingdom
Submitted on 11-10-2016
Well we had a fab time in blackpool and the weather was gorgeous for October .the hotel was very nice and we loved the swimming pool and the staff were very friendly.it was a nice mini break .just what we need :-)
from Kingswinford
Submitted on 11-10-2016
I remember the Imperial as being the prestigious five star HQ for party conferences, when it was then under the ownership of Forte Grand. Although those days may now have gone, the hotel still has a prestigious air about it, but not in a way that deters visitors of today. The staff were very courteous and helpful on checking in, as where the restaurant staff. Certainly, the hotel still has an opulence that harks back to to the glory days of the grand hotels, but balances this with a successful m... Read more
from Liverpool, United Kingdom
Submitted on 12-10-2016
Hotel staff very helpful, we had a lovely sea view deluxe room, little bits and bobs need addressing ie toilet cistern had big crack in it and other small niggles but overall a lovely hotel, view was amazing, breakfast first class, will be returning. Tram stops right outside and 24 hour ticket on tram only £5 per day.
from Rugby
Submitted on 14-10-2016
Stayed 3 nights during illuminations excellent visit had sea view room had problem with shower couldn't turn it off reported it and maintenance was there within minutes to sort it room was nice and clean and the bed was very comfortable. Had room on third floor which was quiet. Staff were very polite and helpful. Think the number 10 bar and dining room had been refurbished since our last visit. Many choices for breakfast including both hot and cold food a charge of £5.00 was charged for ... Read more
from Goole, United Kingdom
Submitted on 14-10-2016
Comfortable room with sea views.. Leisure club with good hours and facilities but changing areas in need of some refurb soon ish !! Food excellent especially evening dinner and very nice dining area.. Staff friendly and helpful..
from Farnborough, United Kingdom
Submitted on 15-10-2016
The Imperial is an excellent hotel, standing imposingly on the seafront of Blackpool north. It is well looked after and despite its vast size, the staff, rooms and food are of a high standard. According to its website its prices are quite high, but we stayed for 3 nights on a deal which was a very good price. We also saw that the hotel had swallowed up 3 coach loads of people for our first 2 nights, leading to a very busy dining room, which nevertheless coped. So it certainly knows how to fill ... Read more
from Warrington, United Kingdom
Submitted on 15-10-2016
Reception & bar lovely but room for £130 was dark, small & depressing. No light over dressing table so bad light to get ready. Breakfast felt Re-heated so overall I'd rather have stayed in a premier inn where you don't have to bang your leg on the trouser press to get round the bed to the outstanding view of a slate roof!!!!! Very disappointed
from Burntwood, United Kingdom
Submitted on 15-10-2016
We spent 1 night in a travelzoo deal and it was really good. The room was very nice and comfortable. We had a 3 course evening meal and breakfast and it was excellent. We got the team right outside the hotel down into the town which was quick and easy to use .
from Great Yarmouth, United Kingdom
Submitted on 18-10-2016
Enjoyed a five day stay at the imperial, Very friendly staff, specially in the restaurant.Lovely food, great choice. Room, although looking tired, was very spacious and clean. Would definitely use this hotel again.
from Ashford, Kent
Submitted on 18-10-2016
Stayed here on a Grand UK coach tour. The room I was in was massive with a large bathroom to boot. I think it was meant for disabled as it had pull cord alarms but as I am not disabled I don't know whether it was suitable but I did find the bathroom had no disabled access to the shower. I did have a mishap on the first morning as water came through the ceiling into my wardrobe from the room above. However, nothing was too much trouble for the management they sent my wet clothes to the laundry an... Read more
from Lancaster, United Kingdom
Submitted on 18-10-2016
We enjoyed our stay here and the hotel staff were really nice and helpful. Breakfast was good too. BUT ... the hotel rooms are looking a little tired and in need of smartening up, especially when you bear in mind the cost of this hotel. The swimming pool was nice but the whole area including the changing facilities needs a lick of paint as well. Our other concern is the cost to park there is £5 a night which we felt was excessive.
from keighley
Submitted on 18-10-2016
Upgrading wasnt available due to the hotel being full but our room was very nice with a view of the tower. Usual tea making facilities. Mark in bath from something which had stuck in the bottom. Room nice and warm and large bed. Evening meal was delicious and the waitress, Mellissa, was was attentive to our requests. Breakfast was a big disappointment. Guests had to queue to be seated and then it was a help yourself buffet meal. Waiters brought beverages. There was a large choice of food ... Read more
from Lytham St Annes
Submitted on 18-10-2016
Used a Wowcher Voucher to have a really tasty sweet a t.You can choose a savoury option as well. Set in a lovely private room with sea views. Looked after by a lovely man who was most attentative. Lovely finger sandwiches followed by hot scones with jam and cream delicious then small cakes the best is the eton mess absolutely gorgeous. Tea or coffee. Starched white serviettes and elegant cutlery made this a very memorable afternoon tea.
from Skegness, United Kingdom
Submitted on 20-10-2016
My wife and I booked this hotel, primarily because it was dog friendly. Yes, there are other places in town that are dog friendly, but their reviews didn't come anywhere near those of this establishment. My wife and I, with our Toy Poodle found parking on site to be very adequate and parked in a marked bay near the hotel doors. The car park is secure with barrier access. We went to reception to check in and received a very warm welcome. Our room was twin bed, but as we were only staying for ... Read more
from Liverpool, United Kingdom
Submitted on 20-10-2016
Booked a wowcher for 2 nights. Wonderful value for money would not hesitate to go again. Staff are lovely, food was delicious.The afternoon tea was in the Derby room which is so nice to sit in. Can't fault my visit to this hotel.
from Dundee, United Kingdom
Submitted on 21-10-2016
Husband booked this hotel for our 5 year anniversary and for my 30th birthday. Approaching the hotel is fantastic- it looks impressive from the outside and is right on the front. Inside the entrance it looks impressive but it is an old hotel so is a wee bit shabby. We arrived early but the staff member said he could check us in and put our bags in a room but we would not be able to access our room until 3pm which we were happy with. He didn't smile and was rather snobbish but to the point. On re... Read more
from Dumfries, United Kingdom
Submitted on 21-10-2016
Spent two nights at the Imperial on the North Shore. Staff were very friendly, breakfast good value, experience enjoyable. Very busy for midweek in October. I suspect this hotel is due a facelift with decor throughout harking back to 50's/60's. However it is a hotel and not a boarding house in masqurade, as many are in Blackpool.
from Leamington Spa
Submitted on 21-10-2016
We recently had a 2 night break to visit the lights with daughter (3) and a 10wk old baby. It was the perfect choice of hotel. We were very kindly given a comp upgrade to a deluxe family room which was very gratefully received. The sea view made the stay memorable for our daughter. The room was clean & spacious. Only slight downside is the bright external lights aren't kept out by the curtains. The staff were all friendly & very approachable. The dining room has had a v tasteful refurb and the... Read more
from
Submitted on 25-10-2016
Just come back from a really good time at the Imperial. I booked a spa weekend for my Mum's 45th birthday via SpaBreaks.com and it was fantastic. When we arrived at the hotel we left our cases and went for a walk around Blackpool when we come back we grabbed our cases and went up the room. We had a standard twin room - we didnt expect much from it, however it was really just right for me and my mum. The view we had wasn't too great but the window was big and the room was spacious with a huge bat... Read more
from Wigtown, United Kingdom
Submitted on 25-10-2016
Booked a 2- night break away, honestly not sure what to expect. But have to say was very happy with the hotel and all the staff were lovely. We had an Afternoon Tea and dinner included with our package - both of which were great. The only slight negative was that there could have been more tables available for breakfast cutting down on the queue.
from Blackpool
Submitted on 25-10-2016
This is a first class hotel, staff are extremely helpful and nothing is too much trouble. Even in the leisure centre the young man was extremely helpful to us, my husband asked if there was another newspaper as one was being read, he went upstairs and found one for him.
from Stoke-on-Trent, United Kingdom
Submitted on 25-10-2016
We stopped for a quick getaway, lovely view from the hotel restaurant and the seating area outside :) We have tried to come back few times but they were fully booked, great meal, and we eat out regularly. Can't wait to come back, it's a little tired in places and they're always updating it, but the whole feel of the hotel is fantastic. You can only imagine like the titanic how great it must have been when it first opened. Love this hotel
from Ayrshire, United Kingdom
Submitted on 25-10-2016
Well looked after at Imperial Hotel. 24 yrs since we holidayed in Blackpool and certainly will be back at Imperial. Manager ( Paul), No 10 Bar Staff and Breakfast staff deserve mention for wonderful service.
from Wolverhampton, United Kingdom
Submitted on 28-10-2016
Blackpool can be run down and old in places, however The Imperial Hotel is certainly not. This is a well run, very clean and well-maintained hotel. I would certainly recommend as this is a family friendly hotel and is in a perfect location for viewing Blackpool, with a short walk to Blackpool Tower and a tram stop on the doorstep . The hotel met our every need, by supplying a travel cot for our 2 year old son, a fridge for his milk and even supplied us with milk when we ran out.  The hotel do... Read more
from Bolton
Submitted on 29-10-2016
This the third time I have stopped at this hotel and I have to say that I was a little disappointed with certain problems that should not have occurred. checking in was no problem, had our bags brought to the room which was a nice touch.Our Booking included breakfast , evening meal and a free bottle of sparkling wine.At our first evening meal we where given a wine list , I pointed out to the waitress that there is a bottle of wine that comes with the meal. This took 30 mins to resolved and made ... Read more
from
Submitted on 29-10-2016
The hotel was really good.great staff .very clean ,only thing I wasn't happy with was our room. Prob the smallest hotel room I have ever stayed in. Great breakfast. Facilities in the hotel were good. There is a tram stop across from hotel that takes you into the town.
from Barnsley, United Kingdom
Submitted on 29-10-2016
Reception was busy when we arrived and it took a while to check in, only to be told our room wasn't ready despite us having paid extra for an early check in. However a room was eventually found. The room was bright and spacious, but spoilt by a rather noisy extraction duct right outside the window. Therefore we called reception and asked what times the duct would be operating, without hesitation we were offered another room. The 2nd room was very nice with a sea view. The rest of our stay was ve... Read more
from Manchester, United Kingdom
Submitted on 30-10-2016
Magnificent building - needs a few bob spending on it but a great place. Check in was fine, paid the £5 cash for the parking and off we went. The room we had was very comfortable apart from the loud banging of the corridor fire door adjacent the room as residents travelled the corridor throughout the night-this prevented any lengthy sleep period, the sash window was extremley difficult to raise and secure and any elderley/less strong residents would not have managed this. Breakfast was fine and... Read more
from Derby, United Kingdom
Submitted on 01-11-2016
It's over ten years since we visited Blackpool and last stayed in this hotel. Nice efficient welcome at reception but you aren't allowed your key until 3pm. Note: Car parking is £5 per day at the hotel. We booked a deluxe double sea view room which didn't disappoint, it was a massive room, clean but dated. Food wise we had a snack in the bar which was nice and full English breakfast in the overflow room as it was their busiest time between 9am and 10am which you are warned about in the lift, ni... Read more
from Dublin, Ireland
Submitted on 02-11-2016
Had nice overnight stay here staff very friendly professional and breakfast nice had room overlooking seas and would go there again . It was nice to see illuminations and had gone to see show at winter gardens Would stay again
from Bolton, United Kingdom
Submitted on 03-11-2016
excellent hotel with all you need for a pleasant stay. Competent friendly staff,excellent facilities and wide selection of breakfast offerings. Sea front location north of the tower so away from noisy night life.Would recommend this hotel as very reasonably priced with great location for anyone visiting blackpool .
from Merseyside
Submitted on 03-11-2016
We have stayed many times at this Hotel as we prefer the North end and it is walkable from the shops,restaurants etc. We had a front room with a Sea view which is our preferred location in the Hotel. We checked in and went to our room. The Staff at check in were friendly and efficient. Our large room had one lamp which made it very dark. The towel rail in the bathroom,despite the warnings of being hot, was stone cold we checked it out but it appeared to not be working. This being the only heat i... Read more
from
Submitted on 03-11-2016
I thought the hotel was lovely and the food in the restuarant was amazing, would recommend. Theb room was large and a nice bar area. Spa etc. 24hr service i ordered Pizza & chocalate ice cream and cake at 3am and had it brought to my room it was fabulouse.
from
Submitted on 06-11-2016
Luckily...this was a business trip and not for pleasure..eitherway I would not recommend. Apparently, this is 4*..whatever 'star' your average travelodge is would beat this hotel for both cleanliness and quality. My experiance :After a 5hour drive...Walked to front desk....empty. No bell. 5-7min wait, abrupt young girl walks out of the door behind counter 'hi' was my greeting. I gave my name, sorts out room, gives me card.. no mention of room number, where it is, how to get there, no mention o... Read more
from
Submitted on 06-11-2016
Me and mum had a fantastic time here relaxing and unwinding together, great spa excellent food very friendly staff also had a wonderful afternoon, breakfasts were delicious plenty to choose from, the room was clean and very comfortable beds. Nicola Jane Vaughan x
from Newcastle upon Tyne, United Kingdom
Submitted on 06-11-2016
In my opinion this is not a four star hotel. The public areas are beautiful, old and decadent but our room was just dark and tired. We booked a family room, we weren't offered the option of any superior class of room. We were allocated room 401 on the fourth floor. The room was in the eves of the building, it had a great view of the tower, was spacious but no other redeeming features. It was dark, with a hole in the roof of the wardrobe allowing a draught to blow through all night. The water p... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 06-11-2016
we stayed for 1 night with our 5 year old grandson to see illuminations we got there just after 3 o'clock because check in was that time long queue to check in only to be told our room had just been given to somebody else i expained we were only there for 1 night and wanted to get settled in lady very apologetic said room wouldn't take long sent us to the bar for complementary drinks which was a nice touch another lady came after 10 minutes again apologised and told us where everything was as... Read more
from lancashire
Submitted on 07-11-2016
We didn't get off to a good start as there had been some confusion about rooms. In addition, I was disappointed that the room with a view that I had booked for my daughter's birthday had a view of the street. I was expecting, at least, a glimpse of the sea. Apparently, a view just means looking out from the building, as opposed to overlooking a quadrangle of the hotel's inner workings (the other room which we had booked, not expecting a view). If you want a sea view, check that is what you boo... Read more
from Manchester
Submitted on 09-11-2016
This hotel almost belongs to a different era but this is part of the charm. The entrance shows its age but is a delight to see. We found all the staff very helpful especially with breakfast service and the breakfast itself was one of the best buffet style breakfasts we have had anywhere. The room was a little disappointing. Although on the requested 1st floor I had assumed that all rooms had some sort of a "view". Not in this room(105).....it has no view at all! You are actually looking out of w... Read more
from Liverpool, United Kingdom
Submitted on 09-11-2016
We used the Imperial as our base for a conference nearby. The hotel was excellent, breakfast was well organised, quick but no pressure to rush...the view from the dining room was really lovely. Comfortable, spacious room.
from
Submitted on 10-11-2016
I recently stayed at The Imperial Hotel with a friend on a well earned mini-break; we had booked separate rooms, one with a fridge for medication storage. The fridge was not there when we arrived, but one call to reception & this was sorted. The reception staff were very helpful, the bar staff efficient & chatty without being too intrusive & the ladies running the pool & treatment rooms were friendly, helpful & approachable, with pool area & changing rooms kept very clean. All of the housekeepe... Read more
from Leeds, United Kingdom
Submitted on 10-11-2016
Thoroughly enjoyed our stay here in July whilst attending a wedding. The rooms are very clean, staff are friendly and very helpful, breakfast buffet in the morning is great. The only downside is the parking is a little tight. Rates are very reasonable and promenade location is great.
from Manchester, United Kingdom
Submitted on 11-11-2016
The first time we have stayed at this hotel and found our room very pleasant, we were there for three days on a promotional break and upgraded to a sea view room on the third floor. The room had three windows all looking out to the promenade, the bed was very comfortable and the little extras such as bottled water, slippers and nightgowns and the large TV makes me wonder why we had not stayed here before. All the staff were very pleasant and friendly, all at reception were knowledgeable and answ... Read more
from Fleetwood, United Kingdom
Submitted on 13-11-2016
Wow. Francis made the event. Afternoon tea was superb . But Francis really made the visit worthwhile n enjoyable. He was extremely attentive n efficient and it seemed it was a joy to serve us. Well done Francis. Thank you
from
Submitted on 13-11-2016
Got a deal on wowcher cheap so wasn't expecting a 5*. Sandwiches were ok other than brown and black salad. Cakes and scones were nice. Spa facilities were in ok condition could do with a bit of paint. Sauna floor didn't really want to put my feet on.
from
Submitted on 14-11-2016
Stayed 12 th Nov, check in was perfunctory, wouldnt have harmed the receptionist to smile. Room was on first floor. We got a deal so wasn't expecting sea view or top notch room, but room was probably most gloomy depressing rooms I've ever stayed in. Dark, old fashioned and lit by 3 20w bulbs, bed against wall on one side, so double room and only one of us got a bedside table and had to shuffle off end of the bed. Bathroom fine, only one tiny bottle of shower Gel and shampoo. We attended ... Read more
from
Submitted on 14-11-2016
This lovely old building has minor areas needing attention but honestly the staff each and everyone were friendly and helpful to a degree I haven't seen for a long time. Quiet room clean comfortable and great breakfast great value for money
from Loch Lomond and The Trossachs National Park, United Kingdom
Submitted on 14-11-2016
Stayed here last minute to see the illuminations. Lovely big bedroom. Nice meal at dinner and breakfast great, friendly staff. Decor is period with great public areas with character. Didn't use leisure facilities but took a look and they were spotless. Lovely visit to north end blackpool.
from Berkshire, United Kingdom
Submitted on 16-11-2016
We booked to stay 3 nights from the 15th November ... I should have checked online 1st at when the pleasure beech/tower etc all shut down for winter and so nothing was open!! ... we only ended up staying 2 nights and 1 day in Blackpool and leaving early to go shopping in Manchester on the way home... The hotel was a good price only £130 for 3 nights but maybe cause it was completely out of season? ... my other half wasn't too keen on the hotel said it was old dirty and small - however I thoug... Read more
from Darley Dale, United Kingdom
Submitted on 17-11-2016
Stayed last night just for the night after an appointment in Lancaster. The weather was awful so thankful for the hotel amenities and the friendly and helpful staff. The indoor pool was lovely. The staff at the pool very accommodating and got out some floats for my young granddaughter. The bar in the hotel is lovely, Victorian(?) decor, very posh looking. We ate an evening meal of burger and chips for tea in the bar. The food was delicious. Breakfast this morning was in the Palm Court room, bri... Read more
from Derby, United Kingdom
Submitted on 18-11-2016
Went to this hotel for a short break with a tour company.The hotel is old built in 1867 but all in all well maintained.We had a nice room with plenty of drawer and wardrobe space.Nice large TV with quite a few channels to look at .Dining room very nice with buffet breakfast in the morning and lots of choice from continental to the good old English.Staff very nice and helpful.I only have a couple of things I didn't like in our bathroom the fan sounded like an engine every time the light was switc... Read more
from Glasgow, United Kingdom
Submitted on 19-11-2016
I visited in October having good stayed the previous year and really enjoyed our stay. We had a minor maintance issue in our room on the first night and were moved immediately to a suite. The service from Andy, the Manager and the whole team was fantastic. The food is delicious and staff are friendly and helpful. We'll be back again soon.
from Epsom, United Kingdom
Submitted on 22-11-2016
Stayed here for one night on business. this is a 150 year old hotel and therefore does creak a little bit (you can hear quite a lot at night). The rooms are ok, good amount of hot water, good towels, clean white sheets. I didn't get a sea view room, and could hear the kitchen all night and first thing in the morning (room 137 overlooked yard). The staff were really nice, they have a great bar and an ok restaurant. However, they do have a great full English breakfast buffet in the morning, which... Read more
from Ayrshire, United Kingdom
Submitted on 23-11-2016
Stayed here for 2 nights. The hotel is old fashioned inside and out but in great condition. Interior is well looked after and elegant. Staff were friendly and helpful. We used the leisure facilites which we ok. Downfall was that there were no costume dryers so we had to wring and towel dry them before taking them back to our room. Breakfast was the standard hotel breakfast you get in majority of hotels within the UK. Had to pay to park on the hotel grounds which was added to our bill at the end ... Read more
from Liverpool, United Kingdom
Submitted on 23-11-2016
Took advantage of a spa day offer. It was use of the facilities and a fabulous afternoon tea. The gym and pool are ok and we enjoyed the pool and jacuzzi. Then we showered , dressed and put on makeup so we looked civilised. The tea was superb. I ordered a gluten free afternoon sweet tea and it was so tasty. The chef had put thought into it. A lovely, relaxing and indulgent afternoon.
from
Submitted on 24-11-2016
Can not fault this hotel, 5 adults 2 children. 3 rooms booked 1 out of the 3 rooms was little and outdated but we complained and the staff was more than helpful, they upgraded 2 of our rooms to the Windsor suite which was fantastic then for the 3rd room we had the big room next door. Breakfast was lovely and plenty of it, although we had to queue for it as there was a wedding party the night before, very clean hotel and staff always willing to help. Would recommend and also look forward to stopp... Read more
from London, United Kingdom
Submitted on 24-11-2016
Stayed overnight in a double room. The public areas were beautiful but a tad dated however the room was cold, not well lit, had old electric heaters. I didn't really have a view but that wasn't an issue. I would preferred a warm, well lit room. There was a hair on the spoon of my complementary coffee set :-( so I didn't use it. The shower was nice but again the bathroom was dated but clean. Too bad as this hotel has good potential. The location is on the promenade and has good views of the sea.
from
Submitted on 26-11-2016
We stayedhere in November for a weekend break, the hotel was clean with good food and good service, we had a side view room which was a nice size, comfortable bed all in all a nice hotel which I would not hesitate to use again.
from Telford, United Kingdom
Submitted on 26-11-2016
We were given a lovely sea view room so this was a lovely surprise! Yes rooms are a little tired but also such a grand old building! Breakfast was excellent, went for a dip in the indoor pool with the spa what can I say just fabulous! We would defiantly go back, staff are lovely and will do anything to help! Thank you all
from West Midlands, United Kingdom
Submitted on 26-11-2016
Having walked past this hotel many times as a child, my partner and I decided to spend a couple of nights here. The hotel is very impressive to look at and at night with all the lights shining, it really does look like a lovely building. For the high price we paid (it was half term) the dated room was not worth the money. We were warned at check in that there would be a delay for breakfast each morning as the hotel was fully booked. If the hotel can't cope with breakfast service when it is ful... Read more
from Tewkesbury
Submitted on 27-11-2016
A mx up in my booking caused by the reservations department resulted in us having to accept a lesser room than we had booked but the operations manager sorted it and gave me a discounted rate so all is forgiven. The hotel is nice and clean with friendly staff. The breakfast room hostess on Saturday was brilliant and deserves a special pat on the back - she ran a busy service with great skill and charm. Breakfast is buffet service and works well and the food is good especially the sausages. Par... Read more
from Blackpool
Submitted on 30-11-2016
The bedroom was large and spacious with a lovely view of the sea. The bed was also very large and extremely comfortable. On my way to and from breakfast, every single member of staff greeted me with a good morning. That was very pleasing.
from
Submitted on 30-11-2016
My stay at this hotel was just for one night and so I could not base my views on a comprehensive experience. It is an impressive traditional building that has indications of prior grandeur. There were aspects that justified a 4star rating, such as reception staff professionalism, efficiency and friendliness. I did not use the restaurant, but a snack of Caesar Salad was very well done, though the bar seemed understaffed. The slightly worn condition of my room did not suggest more than 3star - l... Read more
from Bristol
Submitted on 02-12-2016
Just stayed at the Imperial Hotel and had a wonderful time. This hotel is full of charm and character. The staff were all lovely and welcoming. Our room (202) was a very comfortable and it made a great deal of difference that it was spacious and had two arms chairs in it. Unfortunately I arrived and came down with a bug so spent an entire day in our room. It was warm and cosy and the bed was very comfortable. While the room was a little jaded this just added rooms charm. The restaurant has bee... Read more
from
Submitted on 02-12-2016
The room was clean and the beds were comfortable. I didn't like that the swimming pools changing room only had one little private section and even that was just a circle. The shower in the pool was good except for, again, there was only a curtain and not a lockable door. The WIFI worked fine. I would recommend you go there but just be cautious of the changing room situation.
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