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BEST WESTERN Carlton Hotel

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Based on 933 reviews
Room & Rates

1 Double 2 Twin Beds

1 Double 2 Twin Beds, Non-Smoking, Standard Room
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1 Single Bed

1 Single Bed, Non-Smoking, Standard Room
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1 Double Bed

1 Double Bed, Non-Smoking, Standard Room
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2 Single Beds

2 Single Beds, Non-Smoking, Standard Room
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1 Single Bed

1 Single Bed, Non-Smoking, Sea View
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1 Double Bed

1 Double Bed, Non-Smoking, Sea View
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2 Single Beds

2 Single Beds, Non-Smoking, Sea View
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1 Double 1 Single

1 Double 1 Single, Non-Smoking, Standard Room
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1 Double 1 Single

1 Double 1 Single, Non-Smoking, Sea View
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1 Double 2 Twin Beds - BEST WESTERN Carlton Hotel - 1

1 Double 2 Twin Beds

1 Double 2 Twin Beds, Non-Smoking, Standard Room
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BEST WESTERN Carlton Hotel
282-286 North Promenade, Blackpool, EN United Kingdom FY1 2EZ

The BEST WESTERN Carlton Hotel is a classic Built at the turn of the century this fine Best Western hotel is ideally situated on the quieter northern end of Blackpools famous promenade with panoramic views of the Irish Sea to show for it Twelve miles of sandy beaches stretch along this vibrant UK coastline Our great location means you can stroll along the Golden Mile take a tram into town or walk to the Winter Gardens Blackpools major conference centre Day and night BEST WESTERN Carlton Hotel puts you within touching distance of the fun whether you are off to the Pleasure Beach taking in the stunning sunset or enjoying the world famous illuminations through the Autumn Ample free car parking means you can pull up easily at the front of the hotel for added convenience and some rooms enjoy a sea view too Plus our awardwinning AA one rosette Jali restaurant serves up spicy satisfaction Indian style

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Jacuzzi/Hot Tub
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 933 reviews
from Dunbar, United Kingdom
Submitted on 18-05-2016
Stayed here for couple of nights .Really good value we upgraded to a sea view room which had a large bay windows with an excellent view or the Irish sea. Hotel is a good location for all the Blackpool amenities .The only down side was the bar was being renovated but I'm sure once it's been completed it will be lovely .Will stay again
from Manchester, England, United Kingdom
Submitted on 18-05-2016
booked a double room with a seaview at a great price. Hotel looks lovely from the outside, and much more superior to some of its neighbours. Plenty of parking, free of charge, staff extremely friendly and accomodating. Rooms pleasant and modern, fresh decor, plenty of tea, coffee, sugars, and lots of milk, toiletries in bathroom,and lovely towels. Due to the window. Shape and size it was difficult to arrange 2 seats to enjoy the view, overall lovely. Some ongoing work on the ground floor, but n... Read more
from Northamptonshire, United Kingdom
Submitted on 18-05-2016
This was our first visit to Blackpool, and we came to the conclusion that attractive though it may be for some, it's not our sort of place. The Best Western hotel that we stayed at for one night was good value for money at £57.50 and booked easily on-line just the previous day. Though the sea view was enjoyable, arguments from rowdy locals on the promenade in the early hours were less so. The staff were helpful and courteous and the breakfast food adequate considering the price paid.
from Colwyn Bay
Submitted on 20-05-2016
Love this hotel, rooms are being updated and I had a beautiful single room with en-suite bathroom that was light, airy and spacious. A bath is an important feature for me when away from home, so it was nice to have one. Bed was comfy, very clean and also quiet! Breakfast was self-service.
from Inverness, United Kingdom
Submitted on 21-05-2016
The single room was well equipped, clean and comfortable. Staff were welcoming and friendly. Nothing was too much trouble for them even for my special diet. The evening meal and breakfast were good and once the building work has been completed it should make any stay even better.
from
Submitted on 03-06-2016
Was a lovely over night stay. The room was perfect. Was bigger then we were expecting. Very clean and nicely decorated. Amazing wifi! Its abit far out from everything but that didn't bother me and my boyfriend. My selfish friend ended up taking up most of the double bed me and my boyfriend was meant to share so we ended up pushing the single bed up along to the double and nearly sharing a single bed! We will be returning again but wont be bringing my idiot of a 'best friend' with us next time!!... Read more
from
Submitted on 04-06-2016
My wife and I booked an evening in October last year to visit the illuminations. Upon arrival we were told we couldn't check in as we were early 15 mins or so. The receptionist recommended a drink in the bar. So we went for a drink after waiting 5 minutes or so I went back to reception to ask if anybody was serving only for the receptionist to say yes me! Anyway we managed to get a drink but were still asked to wait to check in. By this time several other guests had arrived and all be told to wa... Read more
from UK
Submitted on 06-06-2016
Stayed at this hotel for a weekend break. The hotel is currently being refurbished but this did not make any difference to our stay. All staff friendly and helpful. We had a sea view room which was spacious and clean with a good sized bathroom with shower over the bath. Breakfast buffet was very good as was the evening meal. The hotel is in a great location, ie quieter end of Blackpool. Would definitely return to this hotel if visiting Blackpool again.
from Calgary, Canada
Submitted on 06-06-2016
My brother and I booked into the Carlton on a recent trip to England. (We used Best Western because my brother travels a lot for his business and wanted the points.) We had fond memories of visiting Blackpool when we were kids forty years ago and wanted to revisit them. Well, you can't go back it seems. Blackpool has changed much over the years and is quite run down, but on the up side, the hotel was very nice. We booked a room with twin single beds, very comfy but a bit small. The hotel ha... Read more
from Deeside, United Kingdom
Submitted on 06-06-2016
Our stay was superb. Our room was lovely with a sea view with a large en suite. Customer Service was first class. Meals were excellent. Nothing was too much trouble for the staff. The hotel has recently been refurbished and looks very nice. An excellent stay and we will go back there when next in Blackpool
from scotland
Submitted on 15-06-2016
We found the hotel to be in a handy location for the promenade and trams. The car parking was available which was important. There was a refurbishment going on and disappointed the hotel never told us. The room though was very nice and once the work is complete I think it will make a difference. Breakfast was nice and peaceful. We will visit again.
from Manchester, United Kingdom
Submitted on 17-06-2016
Have used this hotel for several years as it is only 15mins walk to Winter Garden for work. It's worth upgrading to sea view room as there are amazing uninterrupted views over the sea. Public rooms on ground floor are part way through a much needed refurbishment as looking rather tired and dated.Staff are really friendly and helpful.
from Cheshire, United Kingdom
Submitted on 19-06-2016
Hotel was a bit like a construction site when we visited. Overall it wasnt too bad. Great cheap price, room was a very funny shape and a bit on the small size due to corner location I think. Shower taps take a bit of getting used to, ok just for a bed for the night
from Burnley, United Kingdom
Submitted on 19-06-2016
The hotel is having a rebuild around the reception area which when complete will provide a more excellent facility of bar area etc.Roomhas been refurbished recently with excellent facilities. The wi-fi system is also very good with quick connection.Food provided at breakfast was great as well.
from Harrogate, United Kingdom
Submitted on 21-06-2016
Staying at the Carlton for the third or fourth time, we were not disappointed. A genuinely friendly reception, a really comfortable room, with a sea view, and one of the best evening meals we have had for ages. I had Parma Ham with asparagus, with hollandaise sauce, ..delicious, and my wife's starter was mushrooms in cream sauce..equally tasty. I demanded a share! We both had the chef's speciality, a chicken ticka masala, which was obviously made by a really caring chef. Finally, we both had tir... Read more
from
Submitted on 27-06-2016
Me and a friend went to experience a weekend away in Blackpool. This hotel came up with everything we wanted and for the best price. After hearing all the stories that blackpool is a bit of a dump, we was a bit weary. However this hotel was amazing. We had a twin room with an en suite. The room had a sea view, which was lovely. The hotel staff were all so polite and kind, ready to help with anything and gave us an amazing customer experience. As for the breakfast buffet.... After a night out o... Read more
from Perth, Australia
Submitted on 27-06-2016
Excellent check in service, very good choice of food for breakfast . Rooms very clean, a little on the small side but we did a late booking. Beds very comfortable with good class of linen. The hotel has its own car park, a big plus when visiting Blackpool. We had a great stay, visiting attractions and a comfy welcoming hotel, who could ask for more ?
from Bracknell, United Kingdom
Submitted on 29-06-2016
When we arrived we were offered an upgrade to a standard seaside double room for a nominal amount, instead of the standard double room booked. Glad we did as the view was lovely to wake up to with the lovely weather we had. However the room was compact and minimalistic, had very little storage space, you had to watch you didn't bang your head on the eaves in the room, but the room was clean. WiFi offered free, was fast. The bathroom needed a bit of maintenance, the shower very old, washbasin and... Read more
from
Submitted on 03-07-2016
I stayed here for an overnight stay at the weekend. I paid extra on arrival for a refurbished seafront room - and it was worth doing so. The room was spotlessly clean and you could not fault it in any way. But its the staff that went out of their way to be welcoming and attend to anything that was needed that really made this hotel worth visiting. I will return
from Brighton, United Kingdom
Submitted on 05-07-2016
One night was enough here. Slamming doors, building work and radiators that bang. Terrible. Like being in someone's spare room, unacceptable levels of noise that could be helped with sound proofing, better doors etc. Would not recommend.
from Birmingham, United Kingdom
Submitted on 05-07-2016
I stayed here just the one night, had no idea it was being refurbished, it would of been a good idea to announce this on the website! Apart from that a very pleasant clean hotel and breakfast was nice too, will book again if in the area but will check in advance to see if any more building work is taking place
from Farnborough, United Kingdom
Submitted on 09-07-2016
Just had a 4 night stay here. We paid for room only.£65 for a twin. Pleasant friendly staff. Warm welcome. Free parking at the front of the hotel if you can get a space. The hotel was being refurbished which I wasn't aware of until arriving. It wasn't too noisy but the dust did affect the cars outside. The restaurant which is open to residents and served nice food. 2 courses for £10.95. Variety of choice.it over looks the sea.. We didn't have breakfast.- too early The hotel does provide room ... Read more
from East Kilbride, United Kingdom
Submitted on 09-07-2016
Stayed for 4 nights. Had a lovely fresh and spotlessly clean room overlooking the Irish Sea. The breakfast was a buffet style with plenty of choice. The staff were friendly and very helpful. The hotel is being refurbished which can be noisy from around 8 in the morning. The workmen also take up a good few parking spaces. We did have dinner one evening, the starter and dessert were lovely but the main (steak pie) was a disappointment. The hotel is well situated past the North pier with both... Read more
from england
Submitted on 11-07-2016
Not the best start to a mini trip as the builders were in and taking up lots of space in the car park. In arrival at 13.30 we were told we couldn't check in as we were too early. So we went off for another 1/2 hr. On return I was asked to pay for our 2 nights not on leaving? I was doing the transaction when another staff member was asking me to sign a paper and telling me about the breakfasts and evenings meals making me go wrong on the payment and this had to be void and completed again. I thou... Read more
from Chepstow, United Kingdom
Submitted on 11-07-2016
Room was not refreshed. Bed not made and no cleaning service on room.... Shame about refurbishments.... Weird that the bathroom was as big as the Bedroom and had to sleep in a single bed. Im 6.2 and 17st I'm not small and yet for a room that massive I had to sleep in a tiny bed. Also after finishing work at 5am the cleaners woke me up by walking into my room at 10.... When check out is 10.30. Could do better.....
from Wakefield, United Kingdom
Submitted on 12-07-2016
Would not have booked if we had known the builders were in, sea view room was too small for two people rather cramped, but clean and tidy, window very small from what we are used to, serve yourself breakfast was above average with plenty of choice for traditional fry up to the healthy options, staff seemed a little unfriendly in the dining area but reception was quite cheery,free car parking is a bonus, with handy tram stop outside for trips onto the prom etc, average hotel for the price, but no... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 17-07-2016
Just popped into this hotel for a meal whilst staying nearby , excellent meal served by very friendly professional staff, wasn't expensive and very pleasant surroundings would definitely recommend this hotel for anyone looking for a nice place to eat
from west midlands
Submitted on 19-07-2016
Stayed here again following previous stay a couple of years ago Hotel currently undergoing full refurbishment communal areas being completed over the next few weeks We had a nice welcome and were allowed to check in a bit early which was lovely Room was at back of hotel very small double but newly refurbished and was nice standard shower room still a little tired but clean A few hairs on mattress protector but glad it had one on and pillows too Bed was extremely comfortable Strange mould ... Read more
from
Submitted on 20-07-2016
Good quality accommodation, reasonable rates although my booking didn't invidious breakfast. Building work going on by did not impact on my stay. Breakfast was buffet style and was £7.50 per person. There was a temporary bar in the TV area.
from Cheshire, United Kingdom
Submitted on 22-07-2016
Despite the renovations we had a comfortable stay. Our mistaken double room booking was soon rectified with two singles, good nights sleep, nice breakfast close to North Pier. Plenty of parking and free wi fi.
from Falkirk, United Kingdom
Submitted on 22-07-2016
This was a lovely clean hotel. Although renovation work was being done, it in no way interfered with our stay. Staff were pleasant and very helpful. The staff were very quick to clear tables , clean and reset them at meal times. Breakfast was buffet style, but again staff were there immediately anything was getting low to put more food out. Very well run. Totally impressed. And I would definitely stay again and recommend to family and friends. Also tram stop outside front of the hotel, taxi rank... Read more
from
Submitted on 25-07-2016
First of all, my view here is slightly skewed as the restaurant is being refurbished. It was disappointing that I was not told this at the point of booking as is quite major. To enter the hotel you have to go through the fire exit round the back and then reception is set up on a table, as is the bar area. The hotel itself is in a good location, just a ten minute walk from the pier, tower and pleasure beach. The room itself was tiny and in what was the hottest day of the year was like an oven ... Read more
from Kingston-upon-Hull, United Kingdom
Submitted on 26-07-2016
We paid £20 more to upgrade to a sea view room. This made our two night B&B stay for two people in a twin room £250 which is expensive for Blackpool. Our room was spotless, very clean and beds comfy. However the room was small. Sufficient for two nights probably not for longer periods. Breakfast was OK. Buffet style. However no choice re bread, just sliced loaf for toast. Eggs on both mornings were overcooked and dry. Hotel is currently undergoing redurbishment which we were not inform... Read more
from ASHFORD, United Kingdom
Submitted on 27-07-2016
helpful and friendly very satisfied and enjoyed our stay the room was clean and very comfortable and would be very pleased to stay there again we had a lovely sea view and it wasn't to far away from the main attractions of Blackpool
from Liverpool, United Kingdom
Submitted on 28-07-2016
Visited Best Western Carlton for one night. Given a free room upgrade. Delighted with room. Double bed and two singles. Lovely bedding. Beds extremely comfortable and we slept well. Room very clean. Plenty of toiletries, mugs, milks etc. Yes parts of it need refurbishing but the hotel is sorting this out. Breakfast was fine. Plenty available and topped up often by staff. Staff were efficient and friendly. Would visit again.
from Leeds, United Kingdom
Submitted on 30-07-2016
I had to book at less than 12 hours notice due to a booking error elsewhere. I haven't stayed in any Best Western Hotels prior to this but would definitely us them again after our two night, Thursday to Saturday stay in at the Blackpool Hotel. I also should mention the hotel is currently having a refit/upgrade, this however made no difference or spoiled our stay. We arrived slightly earlier than the 2pm check-in time and relaxed in the lounge area, which is bright and airy offering sea views. ... Read more
from Alloa
Submitted on 01-08-2016
Stayed in hotel in three rooms with family last week. It was obvious from pulling into the car park that refurb was on-going which I was not advised about. There was a skip full of carpet, building materials, reception closed and you had to walk round side and through fire exit to meet make shift reception. This was same all week we were there. Not the best first impressions. They have make shift reception, make shift directional signage which looked shabby the make shift bar was also in th... Read more
from Sheffield, United Kingdom
Submitted on 02-08-2016
The actual room space was great with a super comfy bed. But the bathroom was awful!! Everything looked unclean, undefeated, and not maintained meaning I felt the need to put shoes on to go to the loo. The hotel seems as though it is under (much needed) renovation, which isn't shown prior to booking. The bar area and breakfast area is unwelcoming. However, all staff were really nice! We paid £145 for just one night, which I think is far too much money for something so low standard. Definitely wo... Read more
from Southampton, United Kingdom
Submitted on 03-08-2016
A warm welcome awaits you at this Clean, friendly hotel. In the midst of a refurb. A definite return to hotel. If we ever come to Blackpool again we would definitely book this hotel again. Sea view is amazing. Comfortable bed and as much breakfast as you can manage although this is self service.
from Bacup, United Kingdom
Submitted on 05-08-2016
Just got back from a 2 night stay at this Hotel. Not notified of renovation work when booking. Temporary reception and bar to rear of Hotel, through fire door. Receptionist friendly but no atmosphere at all in Hotel. The work that was going on was not sectioned off, just had old pieces of fabric hanging up at doors. Carpet in lift area dirty from builders walking through. Also not notified that the back ground noise at breakfast would be drill, hammers etc. Booked 2 rooms, Room 1 was billed... Read more
from kazzrobo
Submitted on 10-08-2016
I read a few reviews where people complained that the hotel was being refurbished, so was a little hesitant, however on arriving at the hotel they were very well organised and extremely friendly! Parking was difficult as some people who weren't residents were parked on site. It was a fast check in, and they showed us to the lift. We were in room 212 which overlooked the sea front (£10 surcharge). It was very clean, very airy and spacious and looked as if it had been recently refurbed. The ... Read more
from Motherwell, United Kingdom
Submitted on 10-08-2016
My missus and I chose this hotel because it was perfect location and had parking. Good price too! We arrived and the room was small but we'll laid out. Had all I could ask for a short stay. Bed was very comfortable and the next morning I do recommend the breakfast as it was lovely to have a nice meal which was a buffet hot breakfast (full English) but also continental breakfast too. I would stay here again as staff are kind and helpful Only downside I saw which wasn't a downside really as they... Read more
from Liverpool
Submitted on 10-08-2016
The hotel was in the process of being renovated and whilst we were not disturbed, I certainly think that a reduction should have been made. This has been a wonderful hotel in its day. The bed was comfy and the linen pleasant however the 'renovation' has not harnessed the original beauty..... With no pool. No bar, no entertainment, the only saving grace is the sea view from the dining room. The staff are pleasant and gracious but I'm sad to say this was not good value for money in my opinion.
from
Submitted on 11-08-2016
The Carlton is being revamped at present. this did not cause any problems at all. Reception is entered from the rear of the building at present. Check in was smooth and freindly. Our room clean bright and fresh looking. cosy bar at reception. well priced for area. Just over a 5 minute stroll to the Tower. opposite the hotel there is a tram stop and a taxi rank to the side opposite the carpark entrance.
from merseyside
Submitted on 11-08-2016
My Husband and myself decided to stay in Blackpool on our 30th Anniversary as we had our Honeymoon there many hears ago!!. We chose the Best Western Carlton as we have stayed here before. All I can say is what a Lovely time we had, Hotel in a really good place, tram stop just outside if we wanted to go into town. When we were checking in, we mentioned why we were there and they couldnt do enough for us. As a lovely gesture, they upgraded us to a Beautiful Sea view room. The room was massive, had... Read more
from
Submitted on 11-08-2016
Me and my partner spent 3 nights in this hotel and were extremely disappointed. As soon as we pulled in it became apparent that there is a major refurbishment taking place. We were not informed about this when we booked or before we arrived. We definitely wouldn't have stayed if we had known. The makeshift reception area was tatty and not a good first impression. The refurbishment work had a very negative effect on our stay. Breakfast was accompanied by the sound of work men using power tools... Read more
from Durham, United Kingdom
Submitted on 13-08-2016
Staff where friendly and polite and would go the extra mile for you location is a bit out but cheap.on the tram not a issue. Reception getting which we knew about as we informed by the hotel. Bedroom was in need of a make over. Cleanness was not good bathroom had dirt and moldy shower curtain rail in bedroom dust on top of mirror in other easy clean to places. Beds could not fault. Be careful book throw hotel.com as booked as a family room for 4 people and when arrived where told a family room ... Read more
from saltcoats, United Kingdom
Submitted on 13-08-2016
very pleasent stay clean rooms comfortable beds freindly and very helpful staff children made welcome overall great hotel will be coming back very soon and hope to get a room here again as made feel very welcome
from Milton Keynes, United Kingdom
Submitted on 15-08-2016
This hotel was being refurbished and its being done to a modern decor.One of the Managers was happy to show us the work that was being done. The breakfast was good and the staff where helpful. The only downside was the size of our room it was really small and the bathroom was very small .l think it was a single room with a double bed in it. It was spotles and well decorated.
from Stourbridge, United Kingdom
Submitted on 15-08-2016
Ok so they were having some work done didn't spoil our trip nice hotel great service staff very helpful and polite they was a slight mix up of our room which they sorted straight away I needed a fan as I get to hot at night they provided us with one no hassle now breakfast was spot on its a buffet style so you help yourself to what you want
from West Lothian, Scotland
Submitted on 17-08-2016
I stayed at the Carlton hotel on weekdays from August 2015 through to July 2016 so have gotten to know the hotel well. As most people have pointed out the hotel is undergoing refurbishment, however this has not detracted meaningfully from the service and this is solely down to the fantastic team at the Carlton. The staff all have a real desire to please and always went the extra mile, even when not required to do so. As with any place there can always be problems, however when they occurred it... Read more
from Chesterfield, United Kingdom
Submitted on 31-08-2016
My husband and I stayed for one night, our room with ensuite was clean and comfortable. We were room only so can't comment on the food but the bar and dining area looked nice, the hotel is being refurbished and looks as though it will be really nice once finished. The staff were very helpful and allowed us to park our car a couple of hours before we were due to check in. Will definitely stay there again and recommend.
from London, United Kingdom
Submitted on 02-09-2016
Stayed at this hotel in August 2016, booked 2 rooms, lovely and clean, polite staff, great food, only qualms I had were the price, £340 for 4 nights for 1 adult and 1 child is quite steep,as we didnt get breakfast included. also booked 2 rooms but our rooms were far apart, one was at one end of the hotel and the other at the other end, also the car park was always full, so I could only park for 1 day out of the 4 we stayed, other than that, I would def stay again.
from Liverpool, England, United Kingdom
Submitted on 04-09-2016
six members of our family stayed for one night last week .we had 3 rooms all were nice and clean and they had nice comfy beds and the ensuites were lovely the bath and toilet looked new,all the bathrooms had nice white fluffy towels,we had breakfast included in the price wich was buffet style plenty of choice and food nice and hot .it was well worth the money we paid , we will defenatley use this hotel again next time we go to blackpool .
from wirral
Submitted on 07-09-2016
Stayed bank holiday Monday and the Tuesday. The room was spotless and the staff who do the rooms were helpful. We didn't have breakfast as we found it a little early for us finishing at 09.00. We liked the conservatory bar but on our second night they closed it before 2200hrs. Don't mind the bar closing but we were told to go to the main lounge bar to sit and that was annoying as we were having a lovely comfortable evening after having dinner at the hotel. We went into the bar and found child... Read more
from Bristol, United Kingdom
Submitted on 08-09-2016
The hotel was undergoing a refurb when we stayed, this did not cause us any inconvenience. I had an adequate single room for over a week, this was at the back of the hotel, I would have thought that you would give long stayers a seaview but apparently this is not policy. Staff are polite and helpful. Hotel is relatively up together and tidy, many areas have been refurbed and I an sure the remaining areas that have not been, will be. Located reasonably close to the centre, ample parking and a ... Read more
from
Submitted on 12-09-2016
We had booked a superior double room with a seaview. We were given a triple room on the first floor - so the room and bathroom were quite large, but also quite basic. There was a lift but, having a problem with my knees, I found the steep steps in the corridor quite difficult to negotiate. The bath was also very deep. It was very difficult (and slippery) to get into the bath to use the shower - even with the bath mat. The hair dryer and fan mentioned in the room's documentation were not there. ... Read more
from Oxfordshire, United Kingdom
Submitted on 13-09-2016
Menu did not change throughout my 4 nights' stay. The hotel was very under staffed and my single room was small and very basic with very thin walls. The bathroom was adequate but with minimum toiletries provided. A bit of a refurb was going on and there is scope for much improvement if Blackpool actually warrants this. I was disturbed one night by a baby crying for over 1 hour in the next room and then the arrival of a group of young men possibly back from a stag do - oh dear, so not much sl... Read more
from STIRLING, United Kingdom
Submitted on 13-09-2016
Good location. Quiet hotel. Very clean and well presented room. Good food in restaurant. All staff are very helpful and willing to help. Will be an even better hotel when all the refurbishments are complete.
from Brigg, United Kingdom
Submitted on 14-09-2016
We stayed at the carlton hotel for five nights excellent room with sea view would recomend brilliant breakfast couldn't fault anything staff friendly and couldn't do enough for you will be staying again next year
from stoke on trent
Submitted on 15-09-2016
Stayed for one night in September Rooms were spacious with tv coffee making facilities etc beds comfortable and everywhere very clean, Hotel is undertaking some refurbishment and should be amazing when finished this does not detract from the present where everywhere is clean and looks freshly painted. The lounge where all meals are served overlook's the seafront and carpark (which is a big saving ) local carpark's charging £13.50 for 24 hours Snack's sandwiches etc can be order from the bar an... Read more
from Derby, United Kingdom
Submitted on 16-09-2016
It is difficult to write an accurate review with the hotel currently undergoing upgrading and redecoration (this we knew before booking) but our room had been recently redecorated to a very good standard and the large mural of Blackpool above the bedhead was certainly striking and the older black and white photos of the resort in the fifties was a nice touch. We found both breakfast and evening meals were enjoyable and the staff very friendly we will certainly return.
from Luton, United Kingdom
Submitted on 17-09-2016
Stayed three nights very pleasant all services functioning well .will get better when decorating is finished.A hidden gem was the evening dinner where they have a chef who knows how to cook vegatables. Try it very good value for the price.
from Blaenavon, United Kingdom
Submitted on 17-09-2016
We only had one night here and we must admit I am glad we did. On arrival there was some works underway which didn't phase us but I found the gentleman on reception to be rude and unhelpful. I was asked to fill in a form and then immediately asked for my payment card. I explained that as I was filling in the form I would happily give my card over as soon as I could. It was like they were scared I would run away without paying. The room was adequate however there seemed to be a lot of patching up... Read more
from
Submitted on 18-09-2016
We arrived to the best western hotel at 9pm on Saturday night to ask if there was any rooms left & the answer was no until a manager suggested we look at a room on the 3rd floor that was empty due to the door not been able to lock.. We followed on up and the room was very nice & clean and the manager said we could have the room at a BIG discount if we was ok with the door not locking we agreed. We then went out and came back at 2am as we got in our room we managed to make a makeshift door lock "... Read more
from Heysham, United Kingdom
Submitted on 19-09-2016
Nice hotel in a great location. Staff were very friendly and very helpful. Room was very nice with a sea view with all the 'little extras'. Breakfast was plentiful with wide variety of choice. Nice large car park and a Tram stop right opposite the hotel which was only £5 for a 24hr hop on/off ticket.
from Barrow in Furness, England, United Kingdom
Submitted on 21-09-2016
When we arrived at the Carlton we checked in and noticed they were having extensive work being carried out We asked about room service and was told all would be ok Phone in room was not working with no apology then when we tried to order room service we had to go down to reception We again told the reception about the phone and the only explanation given was we are doing work here When we went to breakfast they had mistakenly ticked off our room Instead of saying take a seat and will get thi... Read more
from
Submitted on 22-09-2016
Hotel was undergoing some cosmetic improvements, but that didn't interupt our stay at all. Rooms were bright & clean and the breakfast was plentiful for all tastes and diets. Great location on the sea front close to town and amenities. Happy to return anytime
from Manchester, United Kingdom
Submitted on 23-09-2016
Went last weekend to meet friends. Car park not huge for the size of the hotel but free. The check in desk appears temporary as the renovations still not complete, though apparently will be soon. The public areas will be beautiful once finished I think. Our room was small but adequate, the bathroom needs work having areas of rust on radiator etc but we were told it had been updated. We went on a b&b dinner 1st night basis, the evening meal was very good, 2 courses. Wine fine, £9 for 2 glasse... Read more
from denbigh, wales
Submitted on 24-09-2016
Booked weds till Friday on b & b, I had contacted the hotel to upgrade our room previously but when we checked in we couldn't have the exact room I wanted but what we did have was an amazing view of the lights & the sea. Right 1st nite I'm a short in the leg gent but I found getting into the bath for a shower quite a problem to the point I even slipped getting in, but to me it wasn't too bad but as the hotel had a large amount of elderly customers there I did fear for their safety if they had a ... Read more
from London, United Kingdom
Submitted on 24-09-2016
This hotel is currently undergoing refurbishment - which we were not informed of when booking. Everything looks temporary with no warmth or ambience - in fact it looks like the hotel is about to close. The bedrooms although refurbished, have been completed to an exceptionally poor standard, with cracks on the walls and ceilings, intermittent light fittings which go on and off on their own and very poor reception (sometimes none) from the very small 'flat screen' televisions. The rooms are som... Read more
from
Submitted on 25-09-2016
Lovely room for 3. Clean and tidy. Fully stocked with tea and coffee and the bathroom had all I would expect. Clean towels. Breakfast is buffet style and fresh hot food being brought out all the time. Some refurb going on but little to no disruption to guests. Last minute booking as well due to the first place we booked being unsuitable. Would definitely stay again. Very very nice
from Kingsteignton, England, United Kingdom
Submitted on 25-09-2016
We stayed here as a young couple from Tuesday-Friday, for a break away from Devon. Upon arrival, we were happy to find the car park had plenty of spaces available. As we entered the hotel, (we were fully aware of the renovations going on), the reception desk was make-shift and everything was in total dissaray! We were under the impression that it was only the restaurant that was under renovation, however the lounge area, the bar and the restaurant were all closed off in some way or another, whic... Read more
from Preston, United Kingdom
Submitted on 26-09-2016
A lovely room with a sea view, clean and comfortable beds. Ample tea and coffee in the room. Breakfast was very good value. Staff were very polite and welcoming. I would not hesitate n recommending to others.
from
Submitted on 29-09-2016
This was out first visit to this hotel, the reviews weren't great especially the one's about the renovations, this must get done on a week days as we saw no evidence of this. Yes it's true, it does need updating and it lacks atmosphere but it's location is brilliant, we had a side sea view room, not disappointed as the view from the dining room made up for that. The food is good !! The best buffet breakfast in have had, especially the bacon. The restaurant is too vast and needs dividing someh... Read more
from Middlesbrough
Submitted on 30-09-2016
Stayed one night was very impressed on arrival plenty of parking spaces and nice clean and modern decorated . Looks like a lot of money is being spent on the place the room was nice and clean with a very small bathroom with a small step on the way in which we were told about by reception and a plaque on the door , but still managed to fall over it several times. Breakfast was lovely and plenty of choice. Good value . Will stay again.
from Manchester, United Kingdom
Submitted on 01-10-2016
My friend and I just stayed 2 nights at this hotel for the Illuminations. We had a very nicely decorated twin room (No.214), with a sea view. Lots of tea, coffee and milk in the room too. The room was warm and the beds were comfortable. There is room service available, but we didn't need to use it. The lounge and bar are very smart and the staff were very helpful and friendly. We were able to park our car easily too and leave it there for the 2 days. Very good value for money, will be staying th... Read more
from South Cheshire
Submitted on 01-10-2016
Very spacious sea view room with a king size bed and roll top bath !! Toilet and shower separate. Food good at dinner and breakfast.Great position and free parking.Staff very helpful and friendly.. Yes there is some work still on going but it did not inconvenience us. Only stayed here due to our usual hotel being fully booked but would not hesitate to stay again
from Stoke-on-Trent, United Kingdom
Submitted on 05-10-2016
We stayed for two nights over the weekend on a bed and breakfast basis.Our room was small but adequate and had obviously been updated ,plenty of tea and coffee and toiletries supplied.The staff were friendly and helpful especially the lady who booked us in unfortunately didn't get her name.There are renovations going on but they didn't impact on our stay and when completed the hotel will look great.Breakfast is buffet style and was good and plentiful.Would stay again.On site parking a huge bonus... Read more
from Tintwistle, United Kingdom
Submitted on 05-10-2016
Arrived after 22:00hrs, great difficulty in parking as car park full found a space to the rear. Reception very welcoming and friendly even at this hour. Restaurant closed, but to be expected, bar man rustled up a very nice cheese and pickle butty with an excellent pint of bitter. Lift to all floors, room compacted, very clean with an adequate bathroom. WiFi very good. A good nights sleep had. Breakfast ok with window seat looking over the sea. Overall this is a place for tourists but acc... Read more
from Horsham, United Kingdom
Submitted on 09-10-2016
Booked the hotel as part of a super break package and extended the stay for a second night. Only 10 minute walk from Blackpool North Station and a similar walk along the prom to the tower etc. Very friendly welcome. Hotel is obviously being renovated, those areas which are completed are to a good standard. We had room 117 with a very partial sea view. The TV wasn't working but we were told this on check in and asked if that was OK. The room was clean, but basic, in need of decorating. ... Read more
from
Submitted on 09-10-2016
First time daughter had been to blackpool. Great memories made and helped by a fabulous hotel and room. Upgraded on arrival to a bigger family room with a sea view just a shame we couldn't have stayed 2 nights as was fully booked up as great location and staff. Great breakfast in the morning as well. Will be revisiting for sure in the future
from Leicester, United Kingdom
Submitted on 10-10-2016
Ok so this is the 5th consecutive year we have stayed at this hotel. It was good before but it has now had a revamp and now even better. The rooms are to a high standard very clean with plenty coffee / Tea making facilities and comfortable beds. Breakfast is included in the price which again is excellent. Staff are very friendly and helpful. You will not be disappointed when you stay here.
from Scotland
Submitted on 13-10-2016
Just spent 2 nights at this hotel with my husband and grandson we weren't looking for more than a seaside hotel but were pleasantly surprised by this one. It has obviously been recently refurbished and it was really very nice. The lounge area was lovely overlooking the prom towards the sea as was the dining room all spotlessly clean and welcoming. The bedrooms were also very clean & comfortable. We had booked D B & B and there was a good menu and the food was of good quality. The hotel is in a g... Read more
from
Submitted on 14-10-2016
We have spent 1 night in this hotel to see the illuminations with my little grandson. Room although clean was shabby mould all in the seals in the bathroom. No hot water for the bath or shower. And at £112 you would expect to have breakfast I clouded. We won't be coming back. Oh and they are trying to charge me twice ?????
from Matlock, United Kingdom
Submitted on 14-10-2016
I have stopped in many Best Western hotels and this one was ok. There was a warm welcome at reception and was directed to my single room overlooking the rear of the hotel. The room was a reasonable size, nicely decorated and the bath room although quite narrow was very clean. There were good tea and coffee making facilities within the room together with a wall mounted TV. I had an issue with the shower not working in the morning so that was a little disappointing, reported this to reception on ... Read more
from Stourbridge, United Kingdom
Submitted on 15-10-2016
Stayed for 3 nights 11th to 14th October in a double sea view room. The room was clean and had plenty of hot water. Breakfast was good and the staff were very friendly and helpful. Although we were B &B we did eat in the restaurant on 1 night. The food and service were excellent- 3 course meal £14.95 per person. We would definitely stay here again if we were in Blackpool.
from Cumbria
Submitted on 15-10-2016
The hotel on first impressions is modern and newly refurbished. We picked this hotel due to its location and pictures on Booking.com We arrived late due to our Theatre show being in the afternoon and arrived back for check-in after 5 pm. Our room was tiny and definitely not a double occupancy due the bed being hard up against a wall. there were 4 coat hangers in a box and just enough space to get around the bed. All the furnishings were new and the room was clean. However the bathroom was old, c... Read more
from Nottinghamshire, United Kingdom
Submitted on 16-10-2016
very helpful staff had problem with shower got it sorted within 10 mins. kingsize bed lovey.good breakfast plenty of choice.hotel in good location plenty of parking spaces.10 mins walk from tower.bus and tram stop outside hotel.
from
Submitted on 17-10-2016
My husband and I stayed here for 1 night on 16th oct, the hotel is lovely. The staff were helpful and friendly and the room was great, we had a good sleep in a comfortable bed and also had a great view of the sea. There was a good selection of food on offer for breakfast and we both enjoyed a full english in the large dining room which had plenty of tables in the windows making the most of the hotels seafront position. We will definately stay here again when visiting blackpool.
from Leighton Buzzard, United Kingdom
Submitted on 20-10-2016
Enjoyed a 3 night B & B stay from 16th - 19th October. Very clean room and very comfortable bed. Unlike most hotels they weren't mean with the tea, coffee etc - well replenished every day. Wasn't looking forward to breakfast when we saw it wasn't freshly cooked but kept on a hot plate for us to serve ourselves, but the food was well prepared and stayed very hot. A good value break and wouldn't hesitate to book again next year.
from Ongar
Submitted on 20-10-2016
We chose this hotel as Best Westerns we have stayed at in the past seem to aspire to certain consistency of service. The hotel seemed to be in the process of a make over when we stayed and the bar and lounge area had just been painted in a bright turquoise which gave the area a rather cold feeling. However, the staff were friendly and helpful. The restaurant had a choice of a la carte or budget menu and there was as reasonable selection. Our room was a little pokey and tucked around the back but... Read more
from
Submitted on 20-10-2016
Booked this hotel through bookings.com which gave me, what I thought was a very reasonable price for a three day Wednesday to Friday stay. In what they referred to as an executive room with breakfast. I wasn't initially impressed as after making the booking, our family had to attend a family funeral and neither booking.com or the hotel were particularly helpful with trying to rearrange the day. The hotel stuck fast to its booking policy and refused to change a date for us. This is understandabl... Read more
from Sheffield, United Kingdom
Submitted on 21-10-2016
Was far from ok as no heating in room and no hot water in the morning, in fact no water from the hot tap at all .There was also a lack of any satisfactory response to the above complaints from reception. Bed was comfortable but our third floor room was in the attic and headroom was a problem.
from Mold, United Kingdom
Submitted on 22-10-2016
Only stayed overnight, but the location to everything is brilliant, rooms very clean and got everything you need in them. Staff very helpful and friendly and the breakfast was to die for!!! Well done all!!!
from Glenrothes, United Kingdom
Submitted on 22-10-2016
When we arrived at the hotel and went to book in, we were shown to a lounge and were told they'd be with us as soon as possible, but they had other people to book in first. We ended up waiting almost an hour and during that period asked if we could have tea and a beer but were told "Well that could take a bit of time" !! When we booked the hotel we asked for ground floor as we are both disabled, but they gave us a room on the second floor with no explanation, in fact they never even mentioned it... Read more
from Leeds, United Kingdom
Submitted on 23-10-2016
Went for the weekend Booked 6 rooms Our room was clean No view Breakfast was ok Didn't stay for entertainment Dinner was amazing Just a Shame the rooms were not to the same standard as the food Staff were helpful Hotel right on front Great position
from Wisbech
Submitted on 23-10-2016
I got to say why i have only gave this hotel a mark out of 3 out of 5 food, staff, was fantastic can't say anything bad about them. But this is why I am very unhappy with hotel I booked a room that was fit for my bf who is disabled. I then find out 1 day before we are due to come and stay that in fact that they had not done this. I was told that the room that we was given would be okay for him. But what they do is put us in a small room that was tiny and no much room if they had told me months a... Read more
from Manchester, United Kingdom
Submitted on 24-10-2016
brought 2 drinks 1 oj and lemonade 1 rum and coke (single) cost £9 plus only stopped for 1 no wonder place was dead and on what appeared to be a very busy weekend elsewhere best western? worst western methinks
from blackpool, United Kingdom
Submitted on 25-10-2016
Very over priced for facilities offered. Very under staffed. Beds are rock solid. Room was dirty. Best thing was the wifi speed. Breakfast was self service but average quality. 99% of guests are there for leisure so why start breakfast at 07:30 ? In evening only one member of staff covering bar/reception/restaurant
from County Durham, England
Submitted on 29-10-2016
the welcome at this hotel was probably the worst we have ever experienced, when trying to check in we were asked to take a seat in reception and eventually a member of staff came to see us, however, because there was construction working going on we couldn't really here what they were saying. Also we weren't advised at the time if booking that construction work was taking place. The Bar area was open but had builders in so not somewhere you'd want to relax. We asked for a wine menu and were t... Read more
from Middlesbrough, United Kingdom
Submitted on 30-10-2016
Booked my daughter grandson and myself to stay for the night lovely hotel can't check in till after 2 not many staff around stood at reception looking for a receptionist finally found one as it was 1 o clock we went back to car to put cases in and went out came back at tea time as my grandson is only 3 so we could put our cases in room which was nice I thought it was very expensive for what we paid and wasn't impressed breakfast was OK it must run on a skeleton of staff we paid Well over a hundr... Read more
from Sunderland, United Kingdom
Submitted on 01-11-2016
First off did not stay here just ate in the hotel. Arrived around 7pm and were shown to a table within a few minutes. Waiter came over quickly and took drink orders, so far so good. There was a deal of two courses for £10.95 or three courses for i think £12.95. My wife opted for a starter and main, my son and i main and desert and my daughter ordered off the kids menu. And now it goes wrong. The starter and the kids meal came at the same time. Why? We hadn't asked, and had not been asked i... Read more
from Dumbarton, United Kingdom
Submitted on 02-11-2016
Myself and my daughter had two single rooms and although not told in advance the renovation works did not disturb us. The rooms were ok but neither of us could shower, my daughters ran ice cold and mine alternated ice cold to scalding hot (dangerous for small kids).
from Knighton, United Kingdom
Submitted on 03-11-2016
Ive stayed at this Hotel for at least two days every month for the last 3 years I've always found the staff curtious ,friendly and very helpfull. The Rooms are tastefully decorated smell clean and fresh ,everything works and the beds are very comfortable which always makes for a good nights sleep. Location is good ,on the sea front and only yards from the tram stop and within walking distance of the town. I've always been treated exceptionaly well by the people who staff this Hotel and I cann... Read more
from
Submitted on 04-11-2016
Stayed here recently for 3 nights. The food here is very good. The room was small but ok, clean and fresh. However, the wardrobe had no doors - no means of closing, and there were no drawers whatsoever in the room. This meant that all clothes, underwear and personal items were on show all of the time. How weird; and of course all there for the chambermaids to see as well when they serviced the room. The first 2 nights we had to ask for the heating to be put on, once at 20.30 and once at 21.45... Read more
from norfolk
Submitted on 04-11-2016
We arrived around 4pm to a unhappy couple complaining there was no water despite being told it would be fixed an hour ago. More people came down to ask what was happening so it was clear the receptionist wasn't telling people as the booked in. I asked for 2 bottles of water to make a drink as we had travelled 8 hours. I was given 1. We had a drink and then went for a walk we returned late evening and had hot water but the room was still chilly. The room was clean but tiny. The furniture arran... Read more
from lancashire, United Kingdom
Submitted on 06-11-2016
Room with sea view was excellent. The service in the lounge and bar was very poor, had to keep looking for staff. Wanted a bar snack but told not available because they were busy in the restaurant at lunch time.
from Manchester, United Kingdom
Submitted on 06-11-2016
Positives : Location, parking and food was nice. Negatives: Atmosphere, check in procedure was strange and our room was small and cold. It is a pity as this hotel could be really nice but the lack of atmosphere spoils it.
from
Submitted on 10-11-2016
The hotel is fabulous. Staff greeted me with a smile and were very helpful. The food in the restaurant was amazing, I had fish and chips and Eton mess. All staff are really friendly and helpful. The room itself was very high standard and comfortable. Had an amazing nights sleep and no disturbances during the night. I'd definitely recommend it and will definitely be back. Best hotel I've been to in Blackpool for a few years and I stay over at least 10 times a year.
from Birmingham
Submitted on 11-11-2016
I stayed overnight to see the illuminations and sights in Blackpool and this hotel was very reasonably priced, in a great location on the sea front, with free onsite parking and breakfast included in the rate. My single room was small but clean and well appointed with en suite shower. The public areas looked clean and contemporary and the carpet in my room looked new and up to date. Bed linen and towels were good quality and the bed was comfy. No view from the room, but that was not paid for or... Read more
from Devon UK
Submitted on 22-11-2016
This hotel is handy for the town yet just far enough away to get some peace! Free easy onsite parking is also a real plus. We arrived and were greeted by friendly staff who checked us in swiftly. Our room was of a good size with comfortable bed and well equipped bathroom. Breakfast was very good and the staff were friendly. We had dinner one night which wasn't great. There seemed to be very few staff and we waited for a long time to be served. I ordered the Fish and Chips main course whic... Read more
from
Submitted on 23-11-2016
Hotel ideally placed on Sea front. Lovely views while eating excellent breakfast or evening meal. Food enjoyable and good quality. Hotel clean with single, double and family rooms but the ones I saw were all small with same size hanging space in each room, open bedside table with shelf. Only one drawer for hairdryer. Very little floor space for sitting watching TV in room . In shower room/bathroom the sink was tiny in single room, no towel rail in mine. Hardly anywhere to place toiletries in eit... Read more
from Manchester, England, United Kingdom
Submitted on 29-11-2016
The only reason for giving this hotel a 4 star and not a 5 star was because of the size of the room in comparison to the prize we paid. Expect a little more to the room but still enjoyed it. Breakfast was amazing would stay again if they had bigger rooms for the same price.
from Guisborough, United Kingdom
Submitted on 03-12-2016
We stayed overnight and had a double room facing towards to the sea front. Hotel was lovely & clean. Staff were really lovely. It has its own free car park which is a bonus. Great location - about 15 mins walk to the town. Only down side was our room was really tiny - we were on top of each other. But not the end of the world. We would probably use this hotel again.
from Wolverhampton, United Kingdom
Submitted on 04-12-2016
Stayed 2 nights for business but had my partner staying with me, needed to upgrade our room to double room with sea view (£10) for that reason. Reasonably priced in mid range compare to some of the near ones (ie Hilton) with better rooms than the very cheap ones. Hotel was nice and rooms clean and tidy. Bathrooms clean but may need a bit of an upgrade, figuring out shower setting was a bit of a challenge. Breakfast ok but mushroom were tinned and tasted funny so would not recommend. There is a ... Read more
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