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BEST WESTERN Carlton Hotel

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Based on 847 reviews
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1 Double 2 Twin Beds

1 Double 2 Twin Beds, Non-Smoking, Standard Room
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1 Single Bed

1 Single Bed, Non-Smoking, Standard Room
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1 Double Bed

1 Double Bed, Non-Smoking, Standard Room
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2 Single Beds

2 Single Beds, Non-Smoking, Standard Room
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1 Single Bed

1 Single Bed, Non-Smoking, Sea View
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1 Double Bed

1 Double Bed, Non-Smoking, Sea View
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2 Single Beds

2 Single Beds, Non-Smoking, Sea View
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1 Double 1 Single

1 Double 1 Single, Non-Smoking, Standard Room
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1 Double 1 Single

1 Double 1 Single, Non-Smoking, Sea View
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1 Double 2 Twin Beds - BEST WESTERN Carlton Hotel - 1

1 Double 2 Twin Beds

1 Double 2 Twin Beds, Non-Smoking, Standard Room
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BEST WESTERN Carlton Hotel
282-286 North Promenade, Blackpool, EN United Kingdom FY1 2EZ

The BEST WESTERN Carlton Hotel is a classic Built at the turn of the century this fine Best Western hotel is ideally situated on the quieter northern end of Blackpools famous promenade with panoramic views of the Irish Sea to show for it Twelve miles of sandy beaches stretch along this vibrant UK coastline Our great location means you can stroll along the Golden Mile take a tram into town or walk to the Winter Gardens Blackpools major conference centre Day and night BEST WESTERN Carlton Hotel puts you within touching distance of the fun whether you are off to the Pleasure Beach taking in the stunning sunset or enjoying the world famous illuminations through the Autumn Ample free car parking means you can pull up easily at the front of the hotel for added convenience and some rooms enjoy a sea view too Plus our awardwinning AA one rosette Jali restaurant serves up spicy satisfaction Indian style

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Jacuzzi/Hot Tub
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 847 reviews
from Dunbar, United Kingdom
Submitted on 18-05-2016
Stayed here for couple of nights .Really good value we upgraded to a sea view room which had a large bay windows with an excellent view or the Irish sea. Hotel is a good location for all the Blackpool amenities .The only down side was the bar was being renovated but I'm sure once it's been completed it will be lovely .Will stay again
from Manchester, England, United Kingdom
Submitted on 18-05-2016
booked a double room with a seaview at a great price. Hotel looks lovely from the outside, and much more superior to some of its neighbours. Plenty of parking, free of charge, staff extremely friendly and accomodating. Rooms pleasant and modern, fresh decor, plenty of tea, coffee, sugars, and lots of milk, toiletries in bathroom,and lovely towels. Due to the window. Shape and size it was difficult to arrange 2 seats to enjoy the view, overall lovely. Some ongoing work on the ground floor, but n... Read more
from Northamptonshire, United Kingdom
Submitted on 18-05-2016
This was our first visit to Blackpool, and we came to the conclusion that attractive though it may be for some, it's not our sort of place. The Best Western hotel that we stayed at for one night was good value for money at £57.50 and booked easily on-line just the previous day. Though the sea view was enjoyable, arguments from rowdy locals on the promenade in the early hours were less so. The staff were helpful and courteous and the breakfast food adequate considering the price paid.
from Colwyn Bay
Submitted on 20-05-2016
Love this hotel, rooms are being updated and I had a beautiful single room with en-suite bathroom that was light, airy and spacious. A bath is an important feature for me when away from home, so it was nice to have one. Bed was comfy, very clean and also quiet! Breakfast was self-service.
from Inverness, United Kingdom
Submitted on 21-05-2016
The single room was well equipped, clean and comfortable. Staff were welcoming and friendly. Nothing was too much trouble for them even for my special diet. The evening meal and breakfast were good and once the building work has been completed it should make any stay even better.
from
Submitted on 03-06-2016
Was a lovely over night stay. The room was perfect. Was bigger then we were expecting. Very clean and nicely decorated. Amazing wifi! Its abit far out from everything but that didn't bother me and my boyfriend. My selfish friend ended up taking up most of the double bed me and my boyfriend was meant to share so we ended up pushing the single bed up along to the double and nearly sharing a single bed! We will be returning again but wont be bringing my idiot of a 'best friend' with us next time!!... Read more
from
Submitted on 04-06-2016
My wife and I booked an evening in October last year to visit the illuminations. Upon arrival we were told we couldn't check in as we were early 15 mins or so. The receptionist recommended a drink in the bar. So we went for a drink after waiting 5 minutes or so I went back to reception to ask if anybody was serving only for the receptionist to say yes me! Anyway we managed to get a drink but were still asked to wait to check in. By this time several other guests had arrived and all be told to wa... Read more
from UK
Submitted on 06-06-2016
Stayed at this hotel for a weekend break. The hotel is currently being refurbished but this did not make any difference to our stay. All staff friendly and helpful. We had a sea view room which was spacious and clean with a good sized bathroom with shower over the bath. Breakfast buffet was very good as was the evening meal. The hotel is in a great location, ie quieter end of Blackpool. Would definitely return to this hotel if visiting Blackpool again.
from Calgary, Canada
Submitted on 06-06-2016
My brother and I booked into the Carlton on a recent trip to England. (We used Best Western because my brother travels a lot for his business and wanted the points.) We had fond memories of visiting Blackpool when we were kids forty years ago and wanted to revisit them. Well, you can't go back it seems. Blackpool has changed much over the years and is quite run down, but on the up side, the hotel was very nice. We booked a room with twin single beds, very comfy but a bit small. The hotel ha... Read more
from Deeside, United Kingdom
Submitted on 06-06-2016
Our stay was superb. Our room was lovely with a sea view with a large en suite. Customer Service was first class. Meals were excellent. Nothing was too much trouble for the staff. The hotel has recently been refurbished and looks very nice. An excellent stay and we will go back there when next in Blackpool
from scotland
Submitted on 15-06-2016
We found the hotel to be in a handy location for the promenade and trams. The car parking was available which was important. There was a refurbishment going on and disappointed the hotel never told us. The room though was very nice and once the work is complete I think it will make a difference. Breakfast was nice and peaceful. We will visit again.
from Manchester, United Kingdom
Submitted on 17-06-2016
Have used this hotel for several years as it is only 15mins walk to Winter Garden for work. It's worth upgrading to sea view room as there are amazing uninterrupted views over the sea. Public rooms on ground floor are part way through a much needed refurbishment as looking rather tired and dated.Staff are really friendly and helpful.
from Cheshire, United Kingdom
Submitted on 19-06-2016
Hotel was a bit like a construction site when we visited. Overall it wasnt too bad. Great cheap price, room was a very funny shape and a bit on the small size due to corner location I think. Shower taps take a bit of getting used to, ok just for a bed for the night
from Burnley, United Kingdom
Submitted on 19-06-2016
The hotel is having a rebuild around the reception area which when complete will provide a more excellent facility of bar area etc.Roomhas been refurbished recently with excellent facilities. The wi-fi system is also very good with quick connection.Food provided at breakfast was great as well.
from Harrogate, United Kingdom
Submitted on 21-06-2016
Staying at the Carlton for the third or fourth time, we were not disappointed. A genuinely friendly reception, a really comfortable room, with a sea view, and one of the best evening meals we have had for ages. I had Parma Ham with asparagus, with hollandaise sauce, ..delicious, and my wife's starter was mushrooms in cream sauce..equally tasty. I demanded a share! We both had the chef's speciality, a chicken ticka masala, which was obviously made by a really caring chef. Finally, we both had tir... Read more
from
Submitted on 27-06-2016
Me and a friend went to experience a weekend away in Blackpool. This hotel came up with everything we wanted and for the best price. After hearing all the stories that blackpool is a bit of a dump, we was a bit weary. However this hotel was amazing. We had a twin room with an en suite. The room had a sea view, which was lovely. The hotel staff were all so polite and kind, ready to help with anything and gave us an amazing customer experience. As for the breakfast buffet.... After a night out o... Read more
from Perth, Australia
Submitted on 27-06-2016
Excellent check in service, very good choice of food for breakfast . Rooms very clean, a little on the small side but we did a late booking. Beds very comfortable with good class of linen. The hotel has its own car park, a big plus when visiting Blackpool. We had a great stay, visiting attractions and a comfy welcoming hotel, who could ask for more ?
from Bracknell, United Kingdom
Submitted on 29-06-2016
When we arrived we were offered an upgrade to a standard seaside double room for a nominal amount, instead of the standard double room booked. Glad we did as the view was lovely to wake up to with the lovely weather we had. However the room was compact and minimalistic, had very little storage space, you had to watch you didn't bang your head on the eaves in the room, but the room was clean. WiFi offered free, was fast. The bathroom needed a bit of maintenance, the shower very old, washbasin and... Read more
from
Submitted on 03-07-2016
I stayed here for an overnight stay at the weekend. I paid extra on arrival for a refurbished seafront room - and it was worth doing so. The room was spotlessly clean and you could not fault it in any way. But its the staff that went out of their way to be welcoming and attend to anything that was needed that really made this hotel worth visiting. I will return
from Brighton, United Kingdom
Submitted on 05-07-2016
One night was enough here. Slamming doors, building work and radiators that bang. Terrible. Like being in someone's spare room, unacceptable levels of noise that could be helped with sound proofing, better doors etc. Would not recommend.
from Birmingham, United Kingdom
Submitted on 05-07-2016
I stayed here just the one night, had no idea it was being refurbished, it would of been a good idea to announce this on the website! Apart from that a very pleasant clean hotel and breakfast was nice too, will book again if in the area but will check in advance to see if any more building work is taking place
from Farnborough, United Kingdom
Submitted on 09-07-2016
Just had a 4 night stay here. We paid for room only.£65 for a twin. Pleasant friendly staff. Warm welcome. Free parking at the front of the hotel if you can get a space. The hotel was being refurbished which I wasn't aware of until arriving. It wasn't too noisy but the dust did affect the cars outside. The restaurant which is open to residents and served nice food. 2 courses for £10.95. Variety of choice.it over looks the sea.. We didn't have breakfast.- too early The hotel does provide room ... Read more
from East Kilbride, United Kingdom
Submitted on 09-07-2016
Stayed for 4 nights. Had a lovely fresh and spotlessly clean room overlooking the Irish Sea. The breakfast was a buffet style with plenty of choice. The staff were friendly and very helpful. The hotel is being refurbished which can be noisy from around 8 in the morning. The workmen also take up a good few parking spaces. We did have dinner one evening, the starter and dessert were lovely but the main (steak pie) was a disappointment. The hotel is well situated past the North pier with both... Read more
from england
Submitted on 11-07-2016
Not the best start to a mini trip as the builders were in and taking up lots of space in the car park. In arrival at 13.30 we were told we couldn't check in as we were too early. So we went off for another 1/2 hr. On return I was asked to pay for our 2 nights not on leaving? I was doing the transaction when another staff member was asking me to sign a paper and telling me about the breakfasts and evenings meals making me go wrong on the payment and this had to be void and completed again. I thou... Read more
from Chepstow, United Kingdom
Submitted on 11-07-2016
Room was not refreshed. Bed not made and no cleaning service on room.... Shame about refurbishments.... Weird that the bathroom was as big as the Bedroom and had to sleep in a single bed. Im 6.2 and 17st I'm not small and yet for a room that massive I had to sleep in a tiny bed. Also after finishing work at 5am the cleaners woke me up by walking into my room at 10.... When check out is 10.30. Could do better.....
from Wakefield, United Kingdom
Submitted on 12-07-2016
Would not have booked if we had known the builders were in, sea view room was too small for two people rather cramped, but clean and tidy, window very small from what we are used to, serve yourself breakfast was above average with plenty of choice for traditional fry up to the healthy options, staff seemed a little unfriendly in the dining area but reception was quite cheery,free car parking is a bonus, with handy tram stop outside for trips onto the prom etc, average hotel for the price, but no... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 17-07-2016
Just popped into this hotel for a meal whilst staying nearby , excellent meal served by very friendly professional staff, wasn't expensive and very pleasant surroundings would definitely recommend this hotel for anyone looking for a nice place to eat
from west midlands
Submitted on 19-07-2016
Stayed here again following previous stay a couple of years ago Hotel currently undergoing full refurbishment communal areas being completed over the next few weeks We had a nice welcome and were allowed to check in a bit early which was lovely Room was at back of hotel very small double but newly refurbished and was nice standard shower room still a little tired but clean A few hairs on mattress protector but glad it had one on and pillows too Bed was extremely comfortable Strange mould ... Read more
from
Submitted on 20-07-2016
Good quality accommodation, reasonable rates although my booking didn't invidious breakfast. Building work going on by did not impact on my stay. Breakfast was buffet style and was £7.50 per person. There was a temporary bar in the TV area.
from Cheshire, United Kingdom
Submitted on 22-07-2016
Despite the renovations we had a comfortable stay. Our mistaken double room booking was soon rectified with two singles, good nights sleep, nice breakfast close to North Pier. Plenty of parking and free wi fi.
from Falkirk, United Kingdom
Submitted on 22-07-2016
This was a lovely clean hotel. Although renovation work was being done, it in no way interfered with our stay. Staff were pleasant and very helpful. The staff were very quick to clear tables , clean and reset them at meal times. Breakfast was buffet style, but again staff were there immediately anything was getting low to put more food out. Very well run. Totally impressed. And I would definitely stay again and recommend to family and friends. Also tram stop outside front of the hotel, taxi rank... Read more
from
Submitted on 25-07-2016
First of all, my view here is slightly skewed as the restaurant is being refurbished. It was disappointing that I was not told this at the point of booking as is quite major. To enter the hotel you have to go through the fire exit round the back and then reception is set up on a table, as is the bar area. The hotel itself is in a good location, just a ten minute walk from the pier, tower and pleasure beach. The room itself was tiny and in what was the hottest day of the year was like an oven ... Read more
from Kingston-upon-Hull, United Kingdom
Submitted on 26-07-2016
We paid £20 more to upgrade to a sea view room. This made our two night B&B stay for two people in a twin room £250 which is expensive for Blackpool. Our room was spotless, very clean and beds comfy. However the room was small. Sufficient for two nights probably not for longer periods. Breakfast was OK. Buffet style. However no choice re bread, just sliced loaf for toast. Eggs on both mornings were overcooked and dry. Hotel is currently undergoing redurbishment which we were not inform... Read more
from ASHFORD, United Kingdom
Submitted on 27-07-2016
helpful and friendly very satisfied and enjoyed our stay the room was clean and very comfortable and would be very pleased to stay there again we had a lovely sea view and it wasn't to far away from the main attractions of Blackpool
from Liverpool, United Kingdom
Submitted on 28-07-2016
Visited Best Western Carlton for one night. Given a free room upgrade. Delighted with room. Double bed and two singles. Lovely bedding. Beds extremely comfortable and we slept well. Room very clean. Plenty of toiletries, mugs, milks etc. Yes parts of it need refurbishing but the hotel is sorting this out. Breakfast was fine. Plenty available and topped up often by staff. Staff were efficient and friendly. Would visit again.
from Leeds, United Kingdom
Submitted on 30-07-2016
I had to book at less than 12 hours notice due to a booking error elsewhere. I haven't stayed in any Best Western Hotels prior to this but would definitely us them again after our two night, Thursday to Saturday stay in at the Blackpool Hotel. I also should mention the hotel is currently having a refit/upgrade, this however made no difference or spoiled our stay. We arrived slightly earlier than the 2pm check-in time and relaxed in the lounge area, which is bright and airy offering sea views. ... Read more
from Alloa
Submitted on 01-08-2016
Stayed in hotel in three rooms with family last week. It was obvious from pulling into the car park that refurb was on-going which I was not advised about. There was a skip full of carpet, building materials, reception closed and you had to walk round side and through fire exit to meet make shift reception. This was same all week we were there. Not the best first impressions. They have make shift reception, make shift directional signage which looked shabby the make shift bar was also in th... Read more
from Sheffield, United Kingdom
Submitted on 02-08-2016
The actual room space was great with a super comfy bed. But the bathroom was awful!! Everything looked unclean, undefeated, and not maintained meaning I felt the need to put shoes on to go to the loo. The hotel seems as though it is under (much needed) renovation, which isn't shown prior to booking. The bar area and breakfast area is unwelcoming. However, all staff were really nice! We paid £145 for just one night, which I think is far too much money for something so low standard. Definitely wo... Read more
from Southampton, United Kingdom
Submitted on 03-08-2016
A warm welcome awaits you at this Clean, friendly hotel. In the midst of a refurb. A definite return to hotel. If we ever come to Blackpool again we would definitely book this hotel again. Sea view is amazing. Comfortable bed and as much breakfast as you can manage although this is self service.
from Bacup, United Kingdom
Submitted on 05-08-2016
Just got back from a 2 night stay at this Hotel. Not notified of renovation work when booking. Temporary reception and bar to rear of Hotel, through fire door. Receptionist friendly but no atmosphere at all in Hotel. The work that was going on was not sectioned off, just had old pieces of fabric hanging up at doors. Carpet in lift area dirty from builders walking through. Also not notified that the back ground noise at breakfast would be drill, hammers etc. Booked 2 rooms, Room 1 was billed... Read more
from kazzrobo
Submitted on 10-08-2016
I read a few reviews where people complained that the hotel was being refurbished, so was a little hesitant, however on arriving at the hotel they were very well organised and extremely friendly! Parking was difficult as some people who weren't residents were parked on site. It was a fast check in, and they showed us to the lift. We were in room 212 which overlooked the sea front (£10 surcharge). It was very clean, very airy and spacious and looked as if it had been recently refurbed. The ... Read more
from Motherwell, United Kingdom
Submitted on 10-08-2016
My missus and I chose this hotel because it was perfect location and had parking. Good price too! We arrived and the room was small but we'll laid out. Had all I could ask for a short stay. Bed was very comfortable and the next morning I do recommend the breakfast as it was lovely to have a nice meal which was a buffet hot breakfast (full English) but also continental breakfast too. I would stay here again as staff are kind and helpful Only downside I saw which wasn't a downside really as they... Read more
from Liverpool
Submitted on 10-08-2016
The hotel was in the process of being renovated and whilst we were not disturbed, I certainly think that a reduction should have been made. This has been a wonderful hotel in its day. The bed was comfy and the linen pleasant however the 'renovation' has not harnessed the original beauty..... With no pool. No bar, no entertainment, the only saving grace is the sea view from the dining room. The staff are pleasant and gracious but I'm sad to say this was not good value for money in my opinion.
from
Submitted on 11-08-2016
The Carlton is being revamped at present. this did not cause any problems at all. Reception is entered from the rear of the building at present. Check in was smooth and freindly. Our room clean bright and fresh looking. cosy bar at reception. well priced for area. Just over a 5 minute stroll to the Tower. opposite the hotel there is a tram stop and a taxi rank to the side opposite the carpark entrance.
from merseyside
Submitted on 11-08-2016
My Husband and myself decided to stay in Blackpool on our 30th Anniversary as we had our Honeymoon there many hears ago!!. We chose the Best Western Carlton as we have stayed here before. All I can say is what a Lovely time we had, Hotel in a really good place, tram stop just outside if we wanted to go into town. When we were checking in, we mentioned why we were there and they couldnt do enough for us. As a lovely gesture, they upgraded us to a Beautiful Sea view room. The room was massive, had... Read more
from
Submitted on 11-08-2016
Me and my partner spent 3 nights in this hotel and were extremely disappointed. As soon as we pulled in it became apparent that there is a major refurbishment taking place. We were not informed about this when we booked or before we arrived. We definitely wouldn't have stayed if we had known. The makeshift reception area was tatty and not a good first impression. The refurbishment work had a very negative effect on our stay. Breakfast was accompanied by the sound of work men using power tools... Read more
from Durham, United Kingdom
Submitted on 13-08-2016
Staff where friendly and polite and would go the extra mile for you location is a bit out but cheap.on the tram not a issue. Reception getting which we knew about as we informed by the hotel. Bedroom was in need of a make over. Cleanness was not good bathroom had dirt and moldy shower curtain rail in bedroom dust on top of mirror in other easy clean to places. Beds could not fault. Be careful book throw hotel.com as booked as a family room for 4 people and when arrived where told a family room ... Read more
from saltcoats, United Kingdom
Submitted on 13-08-2016
very pleasent stay clean rooms comfortable beds freindly and very helpful staff children made welcome overall great hotel will be coming back very soon and hope to get a room here again as made feel very welcome
from Milton Keynes, United Kingdom
Submitted on 15-08-2016
This hotel was being refurbished and its being done to a modern decor.One of the Managers was happy to show us the work that was being done. The breakfast was good and the staff where helpful. The only downside was the size of our room it was really small and the bathroom was very small .l think it was a single room with a double bed in it. It was spotles and well decorated.
from Stourbridge, United Kingdom
Submitted on 15-08-2016
Ok so they were having some work done didn't spoil our trip nice hotel great service staff very helpful and polite they was a slight mix up of our room which they sorted straight away I needed a fan as I get to hot at night they provided us with one no hassle now breakfast was spot on its a buffet style so you help yourself to what you want
from West Lothian, Scotland
Submitted on 17-08-2016
I stayed at the Carlton hotel on weekdays from August 2015 through to July 2016 so have gotten to know the hotel well. As most people have pointed out the hotel is undergoing refurbishment, however this has not detracted meaningfully from the service and this is solely down to the fantastic team at the Carlton. The staff all have a real desire to please and always went the extra mile, even when not required to do so. As with any place there can always be problems, however when they occurred it... Read more
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