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Paragon Hotel

Birmingham, England, United Kingdom (BHX)

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Based on 913 reviews
Room & Rates
Standard Single Room

Standard Single Room

1 single bed
118-sq-foot (11-sq-meter) room with garden views

Entertainment - Free WiFi, 24-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate control and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room

Standard Double Room

1 double bed
140-sq-foot (13-sq-meter) room with garden views

Entertainment - Free WiFi, 24-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone; free cribs/infant beds available on request
Comfort - Climate control and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Standard Twin Room

2 single beds
140-sq-foot (13-sq-meter) room with garden views

Entertainment - Free WiFi, 24-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate control and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Paragon Hotel
145 Alcester street, Birmingham, United Kingdom B12 0PJ

Rooms
Stay in one of 241 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Rec, Spa, Premium Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Birmingham? This hotel has 10760 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 7.95 for adults and GBP 4 for children (approximately)
  • Late check-out fee: GBP 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 913 reviews
from Birmingham, United Kingdom
Submitted on 18-02-2016
Felt intimidated as soon as we entered the hotel, Two rooms were booked when we checked in it was found that the card issued for one of the rooms didn't work ,the door couldn't be opened so two of our party were turned out onto the streets of Birmingham at 2am.They had a result because my stay was horrendous room was cold of an inferior standard and noisy,never again !!!!!!!!!!
from
Submitted on 23-02-2016
Booked the room as myself & my boyfriend were having a night out in Digbeth, im extremely glad he was with me when we stayed. I checked in on my own & straight away i felt unsafe, groups of men hanging around everywhere, feels like some kind of refuge for asylum seekers, i was dressed up for a night out & felt a bit on edge as i was being majorly stared at. The hotel staff were rude & few & far between. The room was on the 5th floor & the corridoors all had uneven & ripped up bits of carpet (ins... Read more
from
Submitted on 04-03-2016
Never stay here, me and my partner used to stay here quite a lot and never had any issues, until one day I suffered racial discrimination from 2 members of staff who refused to return my cash deposit to me. They explained that they woudlnt return my deposit due to me supposedly having an additional person in the room, when in fact the additional person had there own room!!! I was absolutely furious and told her to check CCTV if she didn't believe me. She said that she was not being "fukre" and c... Read more
from nottingham, England
Submitted on 14-03-2016
absolutely dreadful experience. area does not feel safe - was heckled by the asylum seekers who stay here on my way in through the SMASHED front door! unable to sleep due to noisy phone calls in the corridor all night. smokers at the front of the building means the rooms smell awful. room smelt of drains and the shower flooded the entire bathroom. wifi doesn't work in the room. there is only on street parking
from Liverpool, United Kingdom
Submitted on 01-04-2016
Myself and a mate both booked this hotel last year for pride weekend in May 2016. Recently received a phone call to say they had overbooked and were cancelling all bookings. How have they only realised this a year later? The rooms are now up on booking.com for £44 more in price. Think they realised it was pride weekend and wanted to get more money out of people.Had a mad rush to book something else as prices had all soared closer to the event. Won't be booking with them again.
from
Submitted on 27-05-2016
I chose to stay at this hotel because it looked pleasant and was close to the city centre (for a works night out). To my stupidity, for the first time, I hadn't checked the reviews of a hotel before booking it. Never again will i make that mistake. Upon arriving, I thought i'd walked up the wrong street, the area is dodgy as hell. The exterior of the building, unlike in the photo, was dirty, smog covered. The photos of the hotel are massively incorrect, to the point where i do not believe they a... Read more
from
Submitted on 29-05-2016
Me and a friend stayed in this hotel for one night for a sports competition. Upon arrival we found that the free car park was closed, so had to leave our car on the street outside. The location of the hotel was fairly close to broad street 20 mins but would NOT recommend walking due to the area. It was around £5 taxi to the mailbox. The room was small, fairly clean and suitable for one night however the smell was dreadful, we had to sleep with the windows open. Noise was a major problem, outsi... Read more
from London, United Kingdom
Submitted on 30-05-2016
Unfortunately I didn't have the time to check the reviews so I booked there. When I arrived I saw men from Syria or whatever aitting in the main lobby looking at me in a weird way. I gave my suitcase and I asked for the wifi password before I leave the hotel for business. I went to the second living room to check my emails on my laptop and more men where sitting there. The people were dirty and you could tell that they are coming straight from prison. You could see mentally ill people walking a... Read more
from halesowen
Submitted on 30-05-2016
Was looking to book this hotel as within area for Peaky Tours BUT This hotel is now housing a large amount of young male asylum seekers and yet still advertises as a place to stay for visitors to Birmingham.
from
Submitted on 01-06-2016
Dirty, loud people around, unsafe (the reception provided double key for my room and someone opened the door while I was sleeping with my partner). I couldn't sleep after that so we left the hotel at 5 am. You'd better sleep outside like a homeless than in this hotel.
from
Submitted on 01-06-2016
Stayed here for one night when working in the area. The hotel as a whole needs some serious time and money spent on it. If you need a place to sleep and don't care about anything else, you'll probably cope; and to be fair, the steak was quite nice and cooked exactly how I asked it to. However, quite over priced food, and it took a long time to actually get served. This wasn't the staffs fault, the till crashed, but im not suprised if it has been treated the way the rest of the hotel looks. The s... Read more
from
Submitted on 16-06-2016
Is difficult to find words to describe what an appalling pretty full rundown institute this is. I'm aware of its origins as being hostel to troubled souls, but as it purports to be now in modern hotel, it fails dismally. Having inspected the room, I did a U-turn depositing my key back with reception and went in search of alternative accommodation for the night. This is not a hotel, it is barely morethen holding cells for people in dire need.
from Merthyr Tydfil, United Kingdom
Submitted on 17-06-2016
(stayed one night in a twin room) My room was the worst thing ever, it was too small, it made me feel claustrophobic, it smelt really bad, there was cracks on the ceiling, the windows were very tough to open, the curtains weren't even washed, the lamp shades weren't even presentable, the mattresses made my back hurt. but the worst thing there was definitely the shower, it was so dirty, i did have the courage to take a shower(and I freaking took shampoo and everything) the paint on the bathroom w... Read more
from Birmingham, United Kingdom
Submitted on 18-06-2016
This is my 2nd review as my 1st hasn't been published. DO NOT BOOK IF YOU ARE SINGLE FEMALE - this hotel caters for you male new arrivals, and huge concern about vulnerability of women staying at this. Facility. Poor decor, unpleasant surroundings and smell. Lobby area occupied by male new arrivals!
from Plymouth, United Kingdom
Submitted on 19-06-2016
Stayed here 4 times before and never had a complaint but this stay was the absolute pits. My room was ok but my cousins was diabolical. I demanded a refund and got one for my cousin's room as it was an absolute disgrace. The whole place has gone downhill rapidly and I strongly advise people not to stay there.
from
Submitted on 23-06-2016
We changed our room three times over a two night stay. All the rooms stunk of smoke and damp. The carpet was filthy in the corridors. The windows were disgusting and dirty. The whole property is in dire need of refurbishment. It is full of refugees and not hotel customers. There were 4 different classes of insects in our rooms, the most common being house flies. There were 22 house flies in in the best room. The first room had an overwhelming smell of cigarettes in everything. Including the pill... Read more
from Brighton, United Kingdom
Submitted on 25-06-2016
Worst hotel I've ever stayed in, including backstreets of Bangkok and sleeping in military barracks. Avoid at all costs. Not even good customer service. I could have laughed it off if they actually realised it was bad too. Shame there isn't a minus button. If you like staying in a dirty, fly infested room, with rubbish around the hotel grounds and living with refugees then this is your place.
from
Submitted on 26-06-2016
Booked to stay for one night. All the pictures of the hotel are misleading. The rooms look nothing like the pictures. Situated in a rough area. Wouldnt reccomend it to anyone at all. Feel like ive been robbed of money tbh!
from
Submitted on 28-06-2016
This hotel is appalling, it houses refugees. As a group of women we felt extremely threatened and uncomfortable as when we walked in our every move was watched. Our hotel door lock seemed to have been kicked in previously, not safe at all! The door lock can easily be open with a hair pin. The area is isolated, cabs refused to stop when we haled. We had to go to a pub in order for a cab to pick us up. Disgusting place!
from Bristol, United Kingdom
Submitted on 30-06-2016
This is not a hotel !!! and should not be classed as one, in fact it is doing serious harm to the business, the picture on the web site bear no resemblance to the actual place, the cleaning staff must have been laid off months ago, the car park look like a chop shop facility, and I can just imagine what the kitchen was like as we would not entertain having anything to eat there. Only stay here, 1: if you don't care about anything in life, 2: Don't mine sleeping with the bugs, 3: if you want you... Read more
from
Submitted on 04-07-2016
I'm not usually one for writing reviews but felt compelled too after staying at The Paragon 'Hotel'. How this place is called a hotel is actually beyond me, we actually feared for our lives in this place and did not feel safe at any point. We felt very uncomfortable leaving our cars outside the property and wouldn't dare leave them in the carpark provided. The rooms were disgusting, very basic, smelly and full of mould! Hotel staff did not make you feel welcome what so ever. Worst hotel we have ... Read more
from Leeds, United Kingdom
Submitted on 05-07-2016
Due to work commitments i had to spend a week in Birmingham.On the last night i moved to this hotel as it was nearer to the city center so i could walk there for a look round & have a drink & meal which i enjoyed. As for this hotel it is cheap but definitely not cheerful. Paid £30 for a tiny single room only on 4th floor so no wifi. Went down to reception to get on it and sat on luxury sofas . Unfortunately this area was full of immigrants who were talking very loudly on there mobiles.The hotel... Read more
from dumfries
Submitted on 14-07-2016
Booked one night mainly for the parking for a night out in Brum. What a dump. Dirty, Smelly...flies in the hallways, stained carpets, electrical hazards in room......could go on and on. The parking is a disused garage and not secure. I cannot believe a place as bad as this is allowed to be open. Avoid its a dump.
from Leeds, United Kingdom
Submitted on 14-07-2016
Me and my partner picked this hotel to be near the city centre,when we got there it was in the middle of a derelict area,all there seemed to be was foreign males in the hotel and no women at all! Windows won't stay open other than been propped open with toilet rolls!
from
Submitted on 17-07-2016
The hotel cannot be a hotel! It is more like a shelter for the homeless (no disrespect to the homeless people). It is absolutely disgusting! The pictures on the booking site look nothing like the hotel, the lobby is disgusting, the staff that work there no it is disgusting, EVERYTHING IS DISGUSTING! The hotel is filled with mould I honestly feel like my lungs are infected, there's wires hanging all over the place creating uncountable electrical hazards, there are holes everywhere you look, stain... Read more
from Walsall, United Kingdom
Submitted on 17-07-2016
Wish i had read the reviews on here before booking.Car park is an old warehouse/factory unit with rubbish everywhere and not somewhere i really wanted to leave my car but not sure if it would have been any safer parked on the street. We were lucky that the reception staff were friendly enough and there were no refugees hanging around, but the walk to our 4th floor room was concerning when we seen the disgusting state of the filthy/stained carpet and rubbish on the floors/window ledges, which wer... Read more
from Northampton, United Kingdom
Submitted on 18-07-2016
Dreadful hotel, the foyer looks nice, once you get in the lift, it starts to fall apart. Secure parking in a abandoned chop shop, used to store what I hope was old beds, and not beds getting an airing. Stained carpets, the smell of damp, abandoned clothing in hallways. Whoever did the paint work has never heard of masking tape or sheets. The double bed being 2 singles bolted together with, yup 2 varying single mattresses. No hot water on the shower, at 11.30pm it had to be a cold shower, no safe... Read more
from Nuneaton, United Kingdom
Submitted on 19-07-2016
Literally the worst hotel (if you can call it that) I have ever stayed in. Booked last minute as an impromptu night out in Birmingham & just wanted somewhere cheap to stay as we knew we'd just be getting in late anyway. The car park was an old unsafe shed... Walking to the front of the hotel there was lots of random people sitting outside (looked like refugees) the unhelpful woman on the desk asked out details & took 15 mins to check the system over & over to be told she has no record of our boo... Read more
from Liverpool, United Kingdom
Submitted on 22-07-2016
After reading some other reviews, I think we must of had one of the recently refurbished rooms. Staff were not that great. Holes everywhere, stained carpets in corridors, rubbish, noticed a lot of refugees hanging about in the lobby. As we were walking to our room, I was expecting it to be worst than it was. However the bathroom seemed to be brand new, as well as the furniture, although the radiator was actually lying on the floor as it had been ripped of the wall! The next day we did notice... Read more
from London, United Kingdom
Submitted on 26-07-2016
This is the worst hotel I've ever been to in my life. The ceilings were falling down, the carpets were coming off the ground & filthy with what looked like poo stains! The walls are chipped and dirty. I think someone or something died on the 4th floor (flies galore) smells like mould everywhere. The staff didn't really seem surprised with all of our complaints. We all had to sleep in our clothes just to be sure we didn't catch anything! AVOID THIS PLACE AT ALL COSTS
from Bangor, United Kingdom
Submitted on 07-08-2016
Please please DO NOT STAY HERE!! What a dump the place should be closed down dirty smelly bug ridden he'll hole. The lobby bar and reception look ok but the rest of the scumie place should be condemned. We were booked in for 4 nights while in Birmingham working, we lasted one night we checked out next day, we would have checked out straight away but it had been a long day and traveled over 100 miles that day. Stains everywhere smelt of wet dogs rubbish thrown out of windows and security on recep... Read more
from
Submitted on 07-08-2016
Like most of the other reviewers I can only echo every single word . We booked last minute as we decided to stay an extra day in Birmingham. We left our bags at the hotel in the morning as we were advised check in was 3pm . We returned to the hotel at 7 to be told our rooms were not ready. We were told to wait in the bar with non existent bar staff. At 8pm I went back to reception to be told they did not have the rooms I had booked and which they made us pay for ! The customer setvice we receiv... Read more
from Leicester, United Kingdom
Submitted on 07-08-2016
Looks like a prison Reception nice and the girls on reception were absolutely lovely. Car park was disgusting as it was run down and didn't resemble a car park at all. I paid £55 for a twin room. the room was actually ok although a little small the beds were freshly made and a kettle/ hairdryer and TV were in the room. I wasn't very impressed that the only light we had was a spot light in between the beds. The bathroom wasn't clean. One of the lifts were broken too. This hotel is about a 10 m... Read more
from Brighton, United Kingdom
Submitted on 14-08-2016
If you are pulling an all nighter at the Rainbow venues and need somewhere to crash for an hour and genuinely don't care where you lay your head, then sure, book a night here. Would probably be better to crash on someone's sofa though. This place is pretty much disgusting, falling to bits, absolutely filthy. Managed to get a cheap twin room as we were going to an event nearby so booked for convenience. The place is huge, our room was a mission to get to. The place reeked of weed and damp. One ... Read more
from Blackpool, United Kingdom
Submitted on 16-08-2016
On approach to the hotel we were worried as it was in a really rough area. There were refugees sat on the hotel door steps smoking weed. We were shown to our 3 rooms. All were basic. In our double room it was 2 single beds pushed together. There were no drawers to put our belongings in. The smoke detector was hanging down from the ceiling. The loo was leaking from the back. The shower had black mould in it around the seal. The mattresses were so cheap & old we barely slept due to springs coming... Read more
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