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Paragon Hotel

Birmingham, England, United Kingdom (BHX)

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Based on 1074 reviews
Room & Rates
Standard Single Room

Standard Single Room

1 single bed
118-sq-foot (11-sq-meter) room with garden views

Entertainment - Free WiFi, 24-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, desk, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate control and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room

Standard Double Room

1 double bed
140-sq-foot (13-sq-meter) room with garden views

Entertainment - Free WiFi, 24-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone; free cribs/infant beds available on request
Comfort - Climate control and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Standard Twin Room

2 single beds
140-sq-foot (13-sq-meter) room with garden views

Entertainment - Free WiFi, 24-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate control and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Paragon Hotel
145 Alcester street, Birmingham, United Kingdom B12 0PJ

Rooms
Stay in one of 241 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Rec, Spa, Premium Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Birmingham? This hotel has 10760 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 7.95 for adults and GBP 4 for children (approximately)
  • Late check-out fee: GBP 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1074 reviews
from Birmingham, United Kingdom
Submitted on 18-02-2016
Felt intimidated as soon as we entered the hotel, Two rooms were booked when we checked in it was found that the card issued for one of the rooms didn't work ,the door couldn't be opened so two of our party were turned out onto the streets of Birmingham at 2am.They had a result because my stay was horrendous room was cold of an inferior standard and noisy,never again !!!!!!!!!!
from
Submitted on 23-02-2016
Booked the room as myself & my boyfriend were having a night out in Digbeth, im extremely glad he was with me when we stayed. I checked in on my own & straight away i felt unsafe, groups of men hanging around everywhere, feels like some kind of refuge for asylum seekers, i was dressed up for a night out & felt a bit on edge as i was being majorly stared at. The hotel staff were rude & few & far between. The room was on the 5th floor & the corridoors all had uneven & ripped up bits of carpet (ins... Read more
from
Submitted on 04-03-2016
Never stay here, me and my partner used to stay here quite a lot and never had any issues, until one day I suffered racial discrimination from 2 members of staff who refused to return my cash deposit to me. They explained that they woudlnt return my deposit due to me supposedly having an additional person in the room, when in fact the additional person had there own room!!! I was absolutely furious and told her to check CCTV if she didn't believe me. She said that she was not being "fukre" and c... Read more
from nottingham, England
Submitted on 14-03-2016
absolutely dreadful experience. area does not feel safe - was heckled by the asylum seekers who stay here on my way in through the SMASHED front door! unable to sleep due to noisy phone calls in the corridor all night. smokers at the front of the building means the rooms smell awful. room smelt of drains and the shower flooded the entire bathroom. wifi doesn't work in the room. there is only on street parking
from Liverpool, United Kingdom
Submitted on 01-04-2016
Myself and a mate both booked this hotel last year for pride weekend in May 2016. Recently received a phone call to say they had overbooked and were cancelling all bookings. How have they only realised this a year later? The rooms are now up on booking.com for £44 more in price. Think they realised it was pride weekend and wanted to get more money out of people.Had a mad rush to book something else as prices had all soared closer to the event. Won't be booking with them again.
from
Submitted on 27-05-2016
I chose to stay at this hotel because it looked pleasant and was close to the city centre (for a works night out). To my stupidity, for the first time, I hadn't checked the reviews of a hotel before booking it. Never again will i make that mistake. Upon arriving, I thought i'd walked up the wrong street, the area is dodgy as hell. The exterior of the building, unlike in the photo, was dirty, smog covered. The photos of the hotel are massively incorrect, to the point where i do not believe they a... Read more
from
Submitted on 29-05-2016
Me and a friend stayed in this hotel for one night for a sports competition. Upon arrival we found that the free car park was closed, so had to leave our car on the street outside. The location of the hotel was fairly close to broad street 20 mins but would NOT recommend walking due to the area. It was around £5 taxi to the mailbox. The room was small, fairly clean and suitable for one night however the smell was dreadful, we had to sleep with the windows open. Noise was a major problem, outsi... Read more
from London, United Kingdom
Submitted on 30-05-2016
Unfortunately I didn't have the time to check the reviews so I booked there. When I arrived I saw men from Syria or whatever aitting in the main lobby looking at me in a weird way. I gave my suitcase and I asked for the wifi password before I leave the hotel for business. I went to the second living room to check my emails on my laptop and more men where sitting there. The people were dirty and you could tell that they are coming straight from prison. You could see mentally ill people walking a... Read more
from halesowen
Submitted on 30-05-2016
Was looking to book this hotel as within area for Peaky Tours BUT This hotel is now housing a large amount of young male asylum seekers and yet still advertises as a place to stay for visitors to Birmingham.
from
Submitted on 01-06-2016
Dirty, loud people around, unsafe (the reception provided double key for my room and someone opened the door while I was sleeping with my partner). I couldn't sleep after that so we left the hotel at 5 am. You'd better sleep outside like a homeless than in this hotel.
from
Submitted on 01-06-2016
Stayed here for one night when working in the area. The hotel as a whole needs some serious time and money spent on it. If you need a place to sleep and don't care about anything else, you'll probably cope; and to be fair, the steak was quite nice and cooked exactly how I asked it to. However, quite over priced food, and it took a long time to actually get served. This wasn't the staffs fault, the till crashed, but im not suprised if it has been treated the way the rest of the hotel looks. The s... Read more
from
Submitted on 16-06-2016
Is difficult to find words to describe what an appalling pretty full rundown institute this is. I'm aware of its origins as being hostel to troubled souls, but as it purports to be now in modern hotel, it fails dismally. Having inspected the room, I did a U-turn depositing my key back with reception and went in search of alternative accommodation for the night. This is not a hotel, it is barely morethen holding cells for people in dire need.
from Merthyr Tydfil, United Kingdom
Submitted on 17-06-2016
(stayed one night in a twin room) My room was the worst thing ever, it was too small, it made me feel claustrophobic, it smelt really bad, there was cracks on the ceiling, the windows were very tough to open, the curtains weren't even washed, the lamp shades weren't even presentable, the mattresses made my back hurt. but the worst thing there was definitely the shower, it was so dirty, i did have the courage to take a shower(and I freaking took shampoo and everything) the paint on the bathroom w... Read more
from Birmingham, United Kingdom
Submitted on 18-06-2016
This is my 2nd review as my 1st hasn't been published. DO NOT BOOK IF YOU ARE SINGLE FEMALE - this hotel caters for you male new arrivals, and huge concern about vulnerability of women staying at this. Facility. Poor decor, unpleasant surroundings and smell. Lobby area occupied by male new arrivals!
from Plymouth, United Kingdom
Submitted on 19-06-2016
Stayed here 4 times before and never had a complaint but this stay was the absolute pits. My room was ok but my cousins was diabolical. I demanded a refund and got one for my cousin's room as it was an absolute disgrace. The whole place has gone downhill rapidly and I strongly advise people not to stay there.
from
Submitted on 23-06-2016
We changed our room three times over a two night stay. All the rooms stunk of smoke and damp. The carpet was filthy in the corridors. The windows were disgusting and dirty. The whole property is in dire need of refurbishment. It is full of refugees and not hotel customers. There were 4 different classes of insects in our rooms, the most common being house flies. There were 22 house flies in in the best room. The first room had an overwhelming smell of cigarettes in everything. Including the pill... Read more
from Brighton, United Kingdom
Submitted on 25-06-2016
Worst hotel I've ever stayed in, including backstreets of Bangkok and sleeping in military barracks. Avoid at all costs. Not even good customer service. I could have laughed it off if they actually realised it was bad too. Shame there isn't a minus button. If you like staying in a dirty, fly infested room, with rubbish around the hotel grounds and living with refugees then this is your place.
from
Submitted on 26-06-2016
Booked to stay for one night. All the pictures of the hotel are misleading. The rooms look nothing like the pictures. Situated in a rough area. Wouldnt reccomend it to anyone at all. Feel like ive been robbed of money tbh!
from
Submitted on 28-06-2016
This hotel is appalling, it houses refugees. As a group of women we felt extremely threatened and uncomfortable as when we walked in our every move was watched. Our hotel door lock seemed to have been kicked in previously, not safe at all! The door lock can easily be open with a hair pin. The area is isolated, cabs refused to stop when we haled. We had to go to a pub in order for a cab to pick us up. Disgusting place!
from Bristol, United Kingdom
Submitted on 30-06-2016
This is not a hotel !!! and should not be classed as one, in fact it is doing serious harm to the business, the picture on the web site bear no resemblance to the actual place, the cleaning staff must have been laid off months ago, the car park look like a chop shop facility, and I can just imagine what the kitchen was like as we would not entertain having anything to eat there. Only stay here, 1: if you don't care about anything in life, 2: Don't mine sleeping with the bugs, 3: if you want you... Read more
from
Submitted on 04-07-2016
I'm not usually one for writing reviews but felt compelled too after staying at The Paragon 'Hotel'. How this place is called a hotel is actually beyond me, we actually feared for our lives in this place and did not feel safe at any point. We felt very uncomfortable leaving our cars outside the property and wouldn't dare leave them in the carpark provided. The rooms were disgusting, very basic, smelly and full of mould! Hotel staff did not make you feel welcome what so ever. Worst hotel we have ... Read more
from Leeds, United Kingdom
Submitted on 05-07-2016
Due to work commitments i had to spend a week in Birmingham.On the last night i moved to this hotel as it was nearer to the city center so i could walk there for a look round & have a drink & meal which i enjoyed. As for this hotel it is cheap but definitely not cheerful. Paid £30 for a tiny single room only on 4th floor so no wifi. Went down to reception to get on it and sat on luxury sofas . Unfortunately this area was full of immigrants who were talking very loudly on there mobiles.The hotel... Read more
from dumfries
Submitted on 14-07-2016
Booked one night mainly for the parking for a night out in Brum. What a dump. Dirty, Smelly...flies in the hallways, stained carpets, electrical hazards in room......could go on and on. The parking is a disused garage and not secure. I cannot believe a place as bad as this is allowed to be open. Avoid its a dump.
from Leeds, United Kingdom
Submitted on 14-07-2016
Me and my partner picked this hotel to be near the city centre,when we got there it was in the middle of a derelict area,all there seemed to be was foreign males in the hotel and no women at all! Windows won't stay open other than been propped open with toilet rolls!
from
Submitted on 17-07-2016
The hotel cannot be a hotel! It is more like a shelter for the homeless (no disrespect to the homeless people). It is absolutely disgusting! The pictures on the booking site look nothing like the hotel, the lobby is disgusting, the staff that work there no it is disgusting, EVERYTHING IS DISGUSTING! The hotel is filled with mould I honestly feel like my lungs are infected, there's wires hanging all over the place creating uncountable electrical hazards, there are holes everywhere you look, stain... Read more
from Walsall, United Kingdom
Submitted on 17-07-2016
Wish i had read the reviews on here before booking.Car park is an old warehouse/factory unit with rubbish everywhere and not somewhere i really wanted to leave my car but not sure if it would have been any safer parked on the street. We were lucky that the reception staff were friendly enough and there were no refugees hanging around, but the walk to our 4th floor room was concerning when we seen the disgusting state of the filthy/stained carpet and rubbish on the floors/window ledges, which wer... Read more
from Northampton, United Kingdom
Submitted on 18-07-2016
Dreadful hotel, the foyer looks nice, once you get in the lift, it starts to fall apart. Secure parking in a abandoned chop shop, used to store what I hope was old beds, and not beds getting an airing. Stained carpets, the smell of damp, abandoned clothing in hallways. Whoever did the paint work has never heard of masking tape or sheets. The double bed being 2 singles bolted together with, yup 2 varying single mattresses. No hot water on the shower, at 11.30pm it had to be a cold shower, no safe... Read more
from Nuneaton, United Kingdom
Submitted on 19-07-2016
Literally the worst hotel (if you can call it that) I have ever stayed in. Booked last minute as an impromptu night out in Birmingham & just wanted somewhere cheap to stay as we knew we'd just be getting in late anyway. The car park was an old unsafe shed... Walking to the front of the hotel there was lots of random people sitting outside (looked like refugees) the unhelpful woman on the desk asked out details & took 15 mins to check the system over & over to be told she has no record of our boo... Read more
from Liverpool, United Kingdom
Submitted on 22-07-2016
After reading some other reviews, I think we must of had one of the recently refurbished rooms. Staff were not that great. Holes everywhere, stained carpets in corridors, rubbish, noticed a lot of refugees hanging about in the lobby. As we were walking to our room, I was expecting it to be worst than it was. However the bathroom seemed to be brand new, as well as the furniture, although the radiator was actually lying on the floor as it had been ripped of the wall! The next day we did notice... Read more
from London, United Kingdom
Submitted on 26-07-2016
This is the worst hotel I've ever been to in my life. The ceilings were falling down, the carpets were coming off the ground & filthy with what looked like poo stains! The walls are chipped and dirty. I think someone or something died on the 4th floor (flies galore) smells like mould everywhere. The staff didn't really seem surprised with all of our complaints. We all had to sleep in our clothes just to be sure we didn't catch anything! AVOID THIS PLACE AT ALL COSTS
from Bangor, United Kingdom
Submitted on 07-08-2016
Please please DO NOT STAY HERE!! What a dump the place should be closed down dirty smelly bug ridden he'll hole. The lobby bar and reception look ok but the rest of the scumie place should be condemned. We were booked in for 4 nights while in Birmingham working, we lasted one night we checked out next day, we would have checked out straight away but it had been a long day and traveled over 100 miles that day. Stains everywhere smelt of wet dogs rubbish thrown out of windows and security on recep... Read more
from
Submitted on 07-08-2016
Like most of the other reviewers I can only echo every single word . We booked last minute as we decided to stay an extra day in Birmingham. We left our bags at the hotel in the morning as we were advised check in was 3pm . We returned to the hotel at 7 to be told our rooms were not ready. We were told to wait in the bar with non existent bar staff. At 8pm I went back to reception to be told they did not have the rooms I had booked and which they made us pay for ! The customer setvice we receiv... Read more
from Leicester, United Kingdom
Submitted on 07-08-2016
Looks like a prison Reception nice and the girls on reception were absolutely lovely. Car park was disgusting as it was run down and didn't resemble a car park at all. I paid £55 for a twin room. the room was actually ok although a little small the beds were freshly made and a kettle/ hairdryer and TV were in the room. I wasn't very impressed that the only light we had was a spot light in between the beds. The bathroom wasn't clean. One of the lifts were broken too. This hotel is about a 10 m... Read more
from Brighton, United Kingdom
Submitted on 14-08-2016
If you are pulling an all nighter at the Rainbow venues and need somewhere to crash for an hour and genuinely don't care where you lay your head, then sure, book a night here. Would probably be better to crash on someone's sofa though. This place is pretty much disgusting, falling to bits, absolutely filthy. Managed to get a cheap twin room as we were going to an event nearby so booked for convenience. The place is huge, our room was a mission to get to. The place reeked of weed and damp. One ... Read more
from Blackpool, United Kingdom
Submitted on 16-08-2016
On approach to the hotel we were worried as it was in a really rough area. There were refugees sat on the hotel door steps smoking weed. We were shown to our 3 rooms. All were basic. In our double room it was 2 single beds pushed together. There were no drawers to put our belongings in. The smoke detector was hanging down from the ceiling. The loo was leaking from the back. The shower had black mould in it around the seal. The mattresses were so cheap & old we barely slept due to springs coming... Read more
from
Submitted on 04-09-2016
Stayed here not long ago, lobby and first couple floors look OK, then as you venture onto the 4th floor it's like you've gone through some sort of Narnia passageway, but like a really bad stain covered rickety passageway in which you were greeted by used towels all over the corridor floors. We were given room access cards even though the room had just a normal key entry? Just for show or what? Got into the room and the table where I'm assuming there was previously a phone kept was none exist... Read more
from London, United Kingdom
Submitted on 04-09-2016
Well it was an experience staying in this hotel! You can definitely get better for your money its diabolical. We asked to move and was put in a room just as bad but two tiny single beds. It's like a lunatic asylum! I didn't even want to give it one star but had to, to submit it.
from
Submitted on 04-09-2016
The pictures of the hotel online do not match what the rooms look like. The rooms were tiny and dirty. There was no wifi available in the rooms only foyer. We had to ask to switch rooms twice so by the end of it we had seen three rooms all of which contained two single mattresses disguised as a double bed. Not only was this very uncomfortable but the springs in the bed were literally coming through the mattress and poking into us. Our first rooms tv only had 3 channels until we asked to move to ... Read more
from Lichfield, United Kingdom
Submitted on 04-09-2016
Terrible!!!!!!!! Outside looked OK,reception looked decent but when get to room that's where the horror starts. on arrival miserable receptionist. anyway given our keys gets to room only to see wasn't ready although check in was 3pm and we arrived at 3.05pm. went down to reception to be given the key to the room next door gets all the way back to the 4th floor to see that room wasn't ready either so of I went back down to reception and was given room 435 which was ready as it could of been. It... Read more
from
Submitted on 09-09-2016
Stayed here a couple of times. Staff are lovely and you get what you pay for. It's situated on a back road in Birmingham centre and the rooms are a bit dated and could do with being modernised. There's a few take outs and a shop in close proximity so that's a bonus.
from
Submitted on 11-09-2016
This place is terrible, if you come here you will have to play music chairs but with the different rooms. Like many other reviews have said it looks nice on the outside, and then you see the rooms/ stairs and everything goes downhill from there. Luckily I looked to some reviews for some help and found out you need to ask for a refurbished room to have a decent room. As all the other ones seem like they are prepped and ready for a gameshow about the worlds worst rooms. Top tip: Room 441 is a ... Read more
from
Submitted on 11-09-2016
I stayed here for 6 nights and had no issues at all. The bed was fine, it even came with 2 non lumpy pillows which is a rarity for a single room at most hotels. There was a TV with free view and it was a decent size. The bathroom was practical, small but not cramped, shower was great and didn't lack any pressure. The room was clean and was cleaned daily with soap provided along with daily replenishes of 2 in 1 shampoo & conditioner along with shower gel. All in all this hotel is practical and i... Read more
from Worcestershire, United Kingdom
Submitted on 12-09-2016
Paid for a hotel where I would be able to put my head down after a night out, only paid £45 for a twin so just over £20 each, certainly cant complain, lifts worked, beds were alright, room was old and could have done with a revamp but what do you expect for the price in a city centre, the only reason this hotel is not getting a 5/5 was because there was crusty seaman on the curtains, as amusing as me and my mate found it, it wasn't the most hygienic of things id ever seen but will provide a fu... Read more
from Birmingham, United Kingdom
Submitted on 12-09-2016
This is a surprising budget hotel with great staff and character the hotel is in the middle of being modernised so it would help to ask staff for one of the completed rooms. The staff are always welcoming and friendly and was greeted by Chloe who did everything she could to make me feel welcome. She also has a good knowledge of Birmingham too, don't be afraid at ask. I would recommend this hotel if your on a budget. You do get what you pay for and will be much improved once the refurb is comple... Read more
from Preston, United Kingdom
Submitted on 14-09-2016
I am currently staying in the paragon hotel and it's not too bad, the staff are all very helpful and Hannah the receptionist goes that extra mile to help guests. 10/10 for her service Very good service I would stay again.
from London, United Kingdom
Submitted on 14-09-2016
Stayed here for one night, as all other hotels were fully booked. This place is absolutely disgusting, mould and dirty everywhere. Shower was awful and bed was covered in stains. Found two spiders that had made their home down the side of mattress. AVOID like the plague!!
from
Submitted on 15-09-2016
I despair when I read peoples comments about hotels. Normally totally unfair ! Unfortunately I have now become one of them! Recently stayed 1 night on business as all other hotels fully booked. Car Park is a derelict warehouse next door.! I was not really happy about leaving the car there. Reception was large and sparse but clean. As I waited for my colleague I was entertained by guys who had just been to the local cost cutter and were enjoying themselves drinking bottles of beer , and swearing ... Read more
from
Submitted on 21-09-2016
I have stayed in places in third world that are nicer than this. Grotty and horrible. We arrived around midnight and had an early start so we decided to risk it and stay. I was worried my car would be broken into even though there is a 'secure' car park. Unsavoury characters hanging around outside the hotel. We had no bedding and we're given 3 sets of keys to other rooms so that we could hunter gather the stuff we needed. Pillows, duvet, towels. Luckily one of the rooms had what we needed but th... Read more
from
Submitted on 22-09-2016
This hotel, and I use that word carefully is so bad I would imagine the local homeless shelter wouldn't take free rooms from there. Staff are lovely the front looks lovely but the inside is appalling. The walls are damp the beds are awful and I would only come back if Ibis took this place and revamped it
from
Submitted on 22-09-2016
We were given room 410, and the room was simply disgusting. No main light, just bed lights, holes in the curtains, stains on the carpet and walls. Not cleaned from the guests before (We found some sort of brush with hairs in one of the cupboads). BUGS ON THE FLOOR. Avoid this place at all costs. We walked out at 11:30PM at night complaining and demanding money back. All we were told is 'Sorry' & 'I am not in a position to do this', by some gent who was literally trembling behind the desk at our... Read more
from London, United Kingdom
Submitted on 22-09-2016
Last minute booking, photos on website look fine. Arrived and there was a guy at reception complaining about his room, so we thought we were prepared for the worst, but we weren't. This place is absolutely disgusting. Reminded me of a homeless hostel. Really shocking. Even had security patrolling the corridors. I think this place is used by local authority to house homeless people or something. We didn't even unpack, got a refund and couldn't get out quick enough.
from
Submitted on 22-09-2016
Just to summarise really. We stayed here as a place to rest our heads while on a training course in the city. Don't be fooled by the pretty architecture and the website fools you into believing it is actually nice... It's not! Dirty, rundown, smelly Couldn't open the cracked windows for air Next door smoking in their bathroom which came through into ours I should of read the reviews before we booked. We felt unsafe in the area and just locked ourselves in our room for the the 3 nights we wer... Read more
from Cumbria
Submitted on 23-09-2016
All the other reviews say it all. I have never seen such an awful hotel. Rooms smell and are filthy. Holes in walls, dodgy stains and knackered beds. I did not feel safe here. Staff were actually nice and I felt very sorry for them.
from
Submitted on 23-09-2016
Do not stay here. Disgusting, dirty room, no lights, faulty door and stale smell. I do not know how this place is still open. As you enter the hotel the reception looks ok, but as soon as you go up onto the floors...
from Manchester, United Kingdom
Submitted on 24-09-2016
The carpets are disgusting and coming up. Half of the lights don't work. The shower is mouldy. The mattresses are worn out. The curtains are hanging off. The walls are damp. Avoid at all costs. If this was £20 it would be acceptable.
from basildon
Submitted on 25-09-2016
it was an ok experience very old fashioned it did the job but not the usual we experience. we were satisfied, the staff was very helpful and courteous. we were put on the 4th floor so the lift was handy as my wife cannot do lots of stairs. my fault this time for not requesting a ground or first floor room. it was just for one night
from Basingstoke, United Kingdom
Submitted on 25-09-2016
First the positives, friendly staff and secure parking. Now the negatives, arriving and finding used needles on the pavement is the first clue that this is not an area you want to be in. Shower was not attached to the wall properly, and there was no hot water. Was promised it would be fixed and indeed the shower was attached to the wall, still no hot water though. Sheets and curtains dirty, mattress should have been replaced 30 years ago, all you could feel were springs! Single glazed windows th... Read more
from
Submitted on 26-09-2016
Last minute option to stay in a hotel, going by the pictures thought it was lovely for the price... Staff on reception seemed nice but the outside area seemed dodgy and rough was scared to walk around by myself at night. The springs in the mattress are awful, i'd played a game of rugby during the day so i was looking forwards to a nice relaxed sleep but everytime i moved in bed the springs dug into everything making my whole body in an even worse state than after the game! 'double' bed is also ... Read more
from
Submitted on 26-09-2016
When you arrive it is a lovely old building, that's where the good feeling ends. Walking to my room the walls are dirty and the carpets are all bunched up and unclean. The corridors smell of damp and are dark when walking through at night. I had booked a double room, in my room there were 2 singles pushed together that when I slept in them they kept moving apart. I had the worst night sleep and had to repeatedly move the beds back together. On checking out the people in front of me were complain... Read more
from Nottingham, United Kingdom
Submitted on 27-09-2016
My partner was supposed to be staying at the Paragon hotel last week while working at a convention at the NEC (Wednesday - Saturday) but he called me after the first night to say that he would be coming home and had made arrangements for work. The reason he decided to come home? Well, at around 4am, a drunk man managed unlock his bedroom door. I would have expected significant compensation had this happened to me, but non was offered.
from Zagreb, Croatia
Submitted on 27-09-2016
There are not enough words to describe this horrible hotel! Just do not book it, simple as that. We were warned not to eat there because of numerous food poisoning, the rooms and corridors are dirty...I am wondering what sanitary inspection is doing and how come it is still opened..
from London, England
Submitted on 04-10-2016
Good lord. Had the misfortune to be booked into this place for one night on a business trip. Was one night too many. Built in 19th century, and I don't think it's had any care lavished on it since... Unfriendly, unsmiling staff, paint peeling off the walls, a key that didn't fit the lock, a shower that was broken and only belched out boiling hot water, and constant traffic noise. Shame because it's a lovely building (albeit in a very ropy area) - if someone took it over and really did it up ... Read more
from
Submitted on 04-10-2016
Me and three colleagues stayed there. All but one had to change room first time round, all as our lighting didn't work. Room not cleaned, used bloody plaster on the floor and most lighting not working. Iron was in ironing room (two irons, bad smell and water for iron from open water bottle on the floor). One colleague had brown water, the other no hot water and staff looking like Brixton academy bouncers. Save yourself the money by sleeping rough and infecting yourself with cholera.
from Harpenden, United Kingdom
Submitted on 04-10-2016
In a bit of a rough area. 30 min walk from town centre which I did in the morning. At night I would not walk back so got a taxi. Room really basic but clean and shower ok. Mattress not great and there was uncleaned mould on the bathroom Windows. TV but no wifi. Cheap so you get what you pay for. Considering the prices of other hotels in Birmingham it was ok.
from
Submitted on 04-10-2016
Do not bother to book or stay here. It is probably the cheapest but for a reason . We couldn't find any other room in the area due to business meetings. This hotel was absolutely disgusting not been cleaned, room wasn't cleaned properly for ages. Toilet wasn't cleaned and doesn't flush properly . Most disgusting shower and carpet . Outside our room on the corridor there is broken wall and pieces all over the floor without any warning signage . I heard a lot people complaining on the reception Wo... Read more
from
Submitted on 05-10-2016
Terrifying hotel. Shouldn't be open to the public. The worst hotel members of this company have ever stayed in. Not recommendable, we have called the environmental health institute to let them know as the conditions were really bad. Booked it through booking.com as the pictures looked totally different. There was not heat, moulded furniture / walls / ceiling, holes on the walls, noisy, dirty, used...all in a horrible state! Please don't ever go to this hotel, you wouldn't feel safe!
from Trowbridge, United Kingdom
Submitted on 09-10-2016
Do NOT spend money on staying in this hotel. We stayed for one night and quite frankly we should have slept in the car. Our room was tiny, just big enough to fit the double bed and it stank of mould. There was only one curtain per window so the light wasn't shut out. The lock on the door didn't work and the bathroom was mouldy.
from London, United Kingdom
Submitted on 10-10-2016
Firstly, the price of the rooms in this hotel should be the biggest indication of the quality you'll receive. I stayed in a twin room, which was small but functional. There was a blocked sink in the room which was repaired as soon as we reported it. The room itself was dated, tired and not the prettiest, but it had reasonably comfortable beds and was reasonable for the price. Overall I didn't have any bad experiences at this place, and whilst I probably wouldn't recommend it, if you are look... Read more
from
Submitted on 10-10-2016
Don't waste your money here, we left after one night, only stayed as we arrived really late, after speaking to our hosts in Birmingham they all looked worried and even told us for our own safety we should leave the hotel at our earliest convenience and get somewhere else. We were told that this is where they put asylum seekers etc. The rooms were dirty and smaller than a prison cell. The food is literally cheap frozen food. Again I can't emphasise enough how bad this place is.
from
Submitted on 12-10-2016
First of all we did not expect much for the price and the one night was enough. Whilst the downstairs is clean, although very spartan, the 'refurbished' room was small, tired looking and the bed springs were all you could feel in the mattress. We were going to the Destination Star Trek event at the NEC and I think that even a Klingon would have found the bed uncomfortable! On the plus side, the staff were very friendly and helpful. The following day they let us leave the car in their car park an... Read more
from
Submitted on 12-10-2016
I stayed for two nights, 7th-9th of October, with a friend. The hotel really isn't that bad. When you arrive it looks lovely, nice open front desk, marble everywhere and it looks 5star. The rooms are, however, what you pay for. We were in 347, the bathroom had been modernised but did need a deep clean. The beds were comfy and clean. There wasn't a 'big light' as we northerners say but there was a good lamp that worked off the main switch. The staff are fantastic, probably better than in any 5st... Read more
from
Submitted on 14-10-2016
We booked as a last minute option. I knew in the back of my head it was going to be bad... I've stayed in some awful hotels in the past but never before have I walked into a hotel room with no light! No main light at all. Nothing. The ceiling had NO light point. There wasn't even a lamp. Strangely, there was a light switch...but no light? Did they forget? You know, to install a light fixture?? The room was so dark!!! How do you expect people to see with no light?? I know I cant expect much fr... Read more
from Ilford, United Kingdom
Submitted on 15-10-2016
Checked in today at 4.11pm and left same day at 4.39! Shortest hotel stay ever! Unsafe, disgusting and unbelievable that a place like this exactly exists in the 21st century. Sat on the bed in shock trying to book another hotel, which took approx 29 minutes. Went down to ask for money back and check out and was given email address of the manager and was told the refund policy states one has to cancel within 20 mins of checking in! The whole area was unsafe and I felt for the girls at reception ... Read more
from
Submitted on 17-10-2016
I knew this was budget but I really didn't expect such low standards from a hotel in today's modern world! Ripped carpets, flaking paint, moldy bathroom, the thinnest pillows I've ever seen and a very uncomfortable, uneven bed. Do yourself a favour, don't stay!
from
Submitted on 17-10-2016
This place is vile, as soon as we entered we knew something wasn't right. The lobby was dirty, the rooms were absolutely disgusting, the curtain was hanging off and the windows were wide open so I don't know what they were trying to hide... as soon as we left we booked a different hotel which was beautiful. We didn't trust the car being left where it was, the paragon had ownership of the car park but the first sign we seen was 'entirely at your own risk' the car park was not safe at all so there... Read more
from London, United Kingdom
Submitted on 18-10-2016
When you arrive, you are faced with a masssive Victorian facia, which is impressive if not glowing. The Reception area is all fairly new ans 'warm'.... It is a budjet Hotel, and even after the Rooms have been revovated above the 2nd floor it is Okish..... My biggest complaint is there is no central Heating above the ground floor and in the winter Months you have to rely on a small wall mounted convention heater, worse still the electricity to the rooms is controlled by the key slot, so once ... Read more
from
Submitted on 18-10-2016
Dirty poor quality unhygienic damp smelly unsafe , stayed 1 night. The building needs to be condemned and shut down before someone is taken seriously ill. Complained but just told no manager available and told to email in a complaint.
from
Submitted on 19-10-2016
was very worried when I read review but this place is great if on a budget want to be close to centre staff where all lovely room was clean yes could do with a bit of attention but price reflects that
from
Submitted on 19-10-2016
First impressions when pulling up to this hotel were not great. The area looked pretty rough, but obviously that cannot be helped. We checked in, the staff were friendly and helpful, and the reception area looked lovely! Very clean and well maintained. We entered the lift to go to our 3rd floor room, and this is were the nightmare began.. As soon as those lift doors opened, it was like we were in a completely different building! The carpet was filthy, and had clearly not been hoovered. There wa... Read more
from
Submitted on 20-10-2016
This has to be the biggest fail I have made yet ! The Paragon should be avoided at all costs - billed at £171 then reduced to £45 I thought I had a good deal - but I wouldn't have paid that much ! It's dirty - hairs in the bed - everything is broken - the bedding doesn't fit the lumpy mattress with no protector - yuk ! I could go on but i don't really want to recall the horror I experienced ! I should have know when security were standing around reception and the sign in the pictures greeted y... Read more
from Leicester
Submitted on 20-10-2016
My Husband and I attended a concert at the Barclay card arena and needed a place to stay so that we could both have a few beers and not have drive home until the following day. I didn't want to spend a lot of money on a hotel as we only needed it to sleep and shower the next morning. We paid only £35 for the room and they do say you get what you pay for! The hotel reminded me of the one from American Horror story when we first arrived! Reception area was clean and the staff were nice and friend... Read more
from
Submitted on 20-10-2016
I too read the reviews, after I checked in!!! (my own fault) But, it wasn't that bad. OK, floor 4 must be where re-furb starts. Room was heated by electric radiator. (I did take a hot water bottle, but that is standard for me!!) Water was hot and came through quickly. Carpet was fitted. Curtains on the rail. Kettle worked. Milk was not out of date. Room was cleaned during my 2 night stay and I had clean towels and tea replacements. I found the room adequate. Bathroom was not heated but ... Read more
from Glasgow, United Kingdom
Submitted on 21-10-2016
The people who gave this hotel a 5 or 4 star rating must be the owners, their relatives or someone who just arrived in the UK from a refugee camp. I was shocked, and believe me I have stayed in many hotels in many countries because of my work, with this hotel. How this hotel is allowed to open its doors and charge almost £100 for the room we got is beyond me?..!! I have never taken the time before to take pictures and upload them in this or any other website but I felt it was my duty to warn ... Read more
from
Submitted on 21-10-2016
The photos of this hotel on the website are clearly of a different hotel. The hotel I stayed in looked nothing like the pictures, it was freezing cold and looked like it had not been decorated since 1926. I would definitely advise to avoid this hotel and I will not be staying there again
from
Submitted on 21-10-2016
After arriving and checking in I received my key card and proceeded to find my room. I unlocked the door and walked in to find somebody sleeping in the bed. I returned to reception and the girl at the desk contacted security to get the person removed from the room. I got assigned a new room and made sure I locked the door from inside ;-) That wasn't the best start to my stay but after reading the reviews here I was a bit worried about the condition of the rooms.... but you get what you pay for s... Read more
from
Submitted on 22-10-2016
Firstly please please read this before booking. Really am shocked that this hotel actually let's people book in to stay there. When arriving at this place is looked and though I had driven into a slum shanty area. Complete with the resident alcoholics and druggies outside (later realized that these were some of the long term residents of the hotel). Walked into the hotel and to be honest from the front desk it didn't look to bad. Checked in then went to the room and there is no way I was sta... Read more
from
Submitted on 22-10-2016
Me and my friend wanted somewhere cheap to stay as was only for 1 night as we were at a concert. Room was lovely think it was a refurbished one. Bed a little hard . Asked at reception for some more pillows got them no problem at all. Lady on reception was lovely ( can't remember her name but she had a shaved bit of hair on the side) nothing was to much trouble and she was very informative she's a real credit to the hotel. Yes fair enough the other reviews regarding old mattresses and homeless ... Read more
from
Submitted on 23-10-2016
I made the mistake of not reading reviews before making my booking, but I thought it was reasonably cheap, had a just below average rating on booking.com which I figured is expected for the price and the pictures looked decent. We were first shown to a room that had a dirty bathroom, including blood on the toilet roll and had part of the shower falling off, so we were offered another room. That room was slightly better re cleanliness but there were still stains on the towels and sheets. Many t... Read more
from watford
Submitted on 27-10-2016
If you like a room which smells of urine and mould on your pillows then go for it. If not then best avoided really. Disgusting. Stayed here with my friend to go to a concert. I'd rather take my tent next time than stay here.
from Birmingham, United Kingdom
Submitted on 28-10-2016
As with majority of the others reviewing this hotel, need to strongly advise all to NOT STAY HERE. Unfortunately my friend booked it before I could warn him not to. Firstly his room was in a shocking state, secondly there are clearly homeless living in the "secure car park" and thirdly this can be genuinely dangerous area to wander around at night if u don't know brum. If you like your beds invested, your wiring about as safe as the electric chair and your drug taking al fresco would recommend, ... Read more
from Leicestershire, United Kingdom
Submitted on 28-10-2016
I stayed at this hotel with a friend as we were in Birmingham for a concert .looking at the pictures it looked nice and reasonably priced .On arrival the reception was well decorated .we were given a key to our room which at first looked old fashioned but ok for one night . As we looked around we discovered an empty cider can and chocolate wrapper in the window and there was mould in the shower and was generally dirty .The sheets on the beds were filthy and the window didn't shut properly so ... Read more
from
Submitted on 30-10-2016
Disgusting hotel with terrible decor. Bed's were horrifically uncomfortable, shower was mediocre &at he coffee in the room tasted like my Nan's foot. An ideal place to stay for a bunch of lads out on the town.
from Northamptonshire
Submitted on 30-10-2016
DONT BOOK DONT BOOK!!!!! Feared for my safety, I really don't understand how this place is still open, was 100% like a horror hotel in fact the shining hotel is luxury compared to this one. This hotel is a massive crack den car park is also a massive crack den (complete with mattresses and crack heads). The room I stayed in a room with no heating, flooded, damp, disgustingly dingy, right next door to a room with the door ripped off and you could see a trashed room behind it. I didn't sleep it wa... Read more
from
Submitted on 30-10-2016
Waste of time. Horrible area . I plug in the whole room .beds where horrid to say the least. Plz dont go. Such a horrid place . Car park was a bimb site on the other side of the road . Full of old beds and stuff and that was the best bit
from
Submitted on 01-11-2016
It's the worst hotel in the world never stay here a bus stop is better. It is dirty the carpet looks like is never seen a hoover and as for the bath room no more said JUST DONT DO IT!!!!! The car park is like someone old shed well even a shed would be better.
from Budapest, Hungary
Submitted on 02-11-2016
Unfortunately, we had not checked the ratings before we arrived this magnificent place. I don't think I could say anything new, so I am trying to summarize the positive aspects of those 2 days we spent there. - Good location - Impressive exterior - Helpful staff - 1 working toilet per 2 rooms - Only 1 clogged shower drain per 2 rooms - 1 table lamp per 2 rooms (not working) - 1 hair dryer each room (not working) - Restaurant (however, it was closed every time I checked not that I wanted to have ... Read more
from
Submitted on 02-11-2016
Stayed one night, the room was damp, there was mould in the shower, the heater didnt work so the room was cold. The room smelled like a toilet seat made from kipper boxes. Someone had deposited the contents of their nose on the bathroom wall, the bathroom door had been patched up where someone had kicked a hole in it. The mattress was so soft it went flat when i laid on it. Constant flow of down and outs wandering around. DO NOT STAY HERE, it needs pulling down.
from Ilkeston, United Kingdom
Submitted on 04-11-2016
Hotel is disgusting, DIrty, 2 single beds pushed together, holes in the carpets, I wouldn't even let my dog sleep there, hotel is like a homeless shelter. Car park full of crack heads, dead cat. 100per cent filthy never would I recommend this hotel to anyone
from Ilkeston, United Kingdom
Submitted on 04-11-2016
Don't go to this hotel even if you are desperate. Went for two nights and the car park put us of to start with, mattresses for the homeless and dead cat. Reception looked ok but downhill from there. Corridors dirty and smell. Rooms hole in door cover by floor tile , not fit to even sit down. It was so bad we booked back out and didn't even stay.
from Weymouth, United Kingdom
Submitted on 04-11-2016
If you have been booked into here, then someone does not like you or you have made a BIG mistake. Go and sleep in the park next door. You will be safer and cleaner The place is dirty, disgusting and the staff when bring issues to their attention just do not care. Do you ever get that feeling when walking it somewhere that something is not going to be quite right? Well this is the case in this place. This place is something out of a horror movie. The rooms are dirty, the beds are disgusting, ... Read more
from Blackpool, United Kingdom
Submitted on 05-11-2016
Just stayed for two nights in room 431 room was so cold as Windows did not shut due to being old and rotten very big hotel in the middle of a bad area outside hotel is full of rubbish and cigarette ends hotels staff don't seem to clean breakfast was awful never ate it and can't believe this is the only hotel I have been to where there is no tea or coffee available in the bar had a shower and the bathroom completely flooded all dirty water backed up guy on reception not helpful very big hotel but... Read more
from
Submitted on 05-11-2016
Me and my friend stayed at this hotel after a concert. The room was dirty and distrusting and so was the. Bathroom. The restaurant wasn't open. Hall ways smelt. Reception look ok and staff were ok. Fire alarm went off early in the morning (false alarm) obviously no fault of the hotel but didn't make our stay here any better considering we had a long drive back home and couldn't get back to sleep after. There was 3 massive families of bugs in our room! Would never recommend this place to anyone!!... Read more
from Bristol, United Kingdom
Submitted on 09-11-2016
my husband booked this for one night as a stopover before flying from birmingham airport as all the airport hotels were fully booked--BIG MISTAKE, first impressions of the building i thought it looked like a prison, it was very uninviting, then when we saw the carpark, if you can call it a carpark, it was more of a dingy warehouse strewn with rubbish and old beds! my husband booked this through booking.com, the photos they have off this hotel is nothing like reality. the rooms were cold, dirty a... Read more
from
Submitted on 12-11-2016
Arrived, viewed, left. Just appalling. Would not be permitted to operate as a prison. Rooms nothing like photos, smells, should be condemned without delay. Would not dream of staying and certainly not eating here.
from
Submitted on 13-11-2016
The hotel was okay, you get what you pay for! The windows were a bit drafty and we had problems locking and opening the door but other than that the stay was just fine. Staff were friendly! Corridor very smoky.
from Cleethorpes
Submitted on 14-11-2016
i believe once upon a time this was probably a lovely hotel. all i needed was a basic room for the night, and that was fine. apparently my room was refurbished. it was small but ok. sadly i couldn't get a shower because the shower tray filled up with in 20 seconds and flooded the bathroom, so that was disappointing. but i have no complaints about what i got for what i paid. Breakfast was a whole different ball game. i had to pay for my breakfast separately. which i didnt mind. however for £8.00... Read more
from
Submitted on 18-11-2016
Hotel was absolutely fine. Would stay again. You got what you paid for! Beds we're clean bathroom was clean and the staff were also lovely. Most of these reviews 100% exaggerated don't let these bad reviews put you off we've had a lovely night.
from
Submitted on 23-11-2016
Don't get us wrong this was the worst hotel we've ever stayed in, but it made up for it in pure comedic value. The car park was a dumping ground and the corridors were reminiscent of the shining. It's a creepy place but offered us such a hilarious night. Definitely full of character. Would definitely stay again, but wouldn't recommend if you can't have a laugh at such a situation.
from London, United Kingdom
Submitted on 23-11-2016
??Room was so cold we woke all through the night, had to wear clothes in bed. A tiny electric heater to heat whole room, bathroom may aswell been outside it was that cold. Water flow was intermittent, damp ceiling no main light just 2 small bedside lights. Bed was by far the worst part, you could feel the springs in the mattress digging into your back I woke the next day with a backache. The "car park" opp was a drugs/booze den clearly where all the locals go. I was disappointed as I had high... Read more
from Dublin, Ireland
Submitted on 23-11-2016
From the website, you would be forgiven for thinking this is a quirky, pretty hotel with lots of character. This could not be further from the truth. Reception staff were rude and unhelpful. Practically everything that was described on booking was a lie. The rooms were disgusting and dirty. The beds must have been taken from a skip! No main lights in any room, no bulbs in lamps. Dirty walls, shower area was black with thick mould. Shower connections not fixed to wall.Dangerous light over sink. L... Read more
from
Submitted on 23-11-2016
Let's be honest, you've paid £30ish pound, you get what you expect. This hotel is by far one of the worst I've stayed at, the hotel is drastically in need of TLC, the staff need some training and a focus in customer experience would be nice however before you complain think about why you've stayed here. The hotel is close to the city center and if you're here for business it's fine. Yes it lacks the luxury however if you're out at meetings all day and night then it's a bed . . . And at any r... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 24-11-2016
Arrived on a Monday afternoon, hotel very empty, so I was disappointed I was given the smallest room in the entire hotel. It was clearly once a much larger room that has since been sub-divided. The room was a big letdown. There was no landline telephone, no hotel brochure, no ironing board or iron, no biscuit to go with the tea or coffee. Lots of electric points that had no purpose whatsoever, the shower door handle was hanging off, the bathroom mirror had clearly been replaced because the o... Read more
from
Submitted on 26-11-2016
Hotel is a health hazard no working lights in bedrooms or on staircases. Ripped dirty carpets, mould, holes in ceilings, smelly. We booked 4 rooms and were offered refurbished when we complained but these were still mouldy and smelly with dirty carpets so we left but was refused a refund! AVOID!!!!!
from Nottingham, England, United Kingdom
Submitted on 27-11-2016
Just take a look at all the travellers photos. The hotel is really really like those photos. We booked four rooms that were all disgusting and smelled BAd. After complaining about the state of the rooms we were given four more that we were told had been refurbished. They were also disgusting and smelled BAd. We asked for a refund but told we had to email the manager on Monday. It was 9:30 Friday evening and we just walked out as not one of our party of 8 was prepared to stay. We found a lovely ... Read more
from Swindon, United Kingdom
Submitted on 27-11-2016
This hotel is pretty average, it looks quite grand from the outside but the rooms are basic and the beds not particularly comfortable. My room was a bit chilly but the bathroom was newly fitted, very clean and the shower was good. Lots of bad reviews here and when I arrived one guest was complaining about lights and heating not working. If you are planning to stay here, dial down your expectations and don't pay too much and you will find it OK.
from Preston, United Kingdom
Submitted on 27-11-2016
We booked a conference along with several colleagues accommodation. The whole place is tired and lacks investment. I felt sorry for the staff who were friendly and did a great job in spite of the facilities. Colleagues who stayed the night before couldn't believe their rooms - just horrendous. Stained walls, carpets and curtains. The shower was no more than a drip. Mouldy. The springs in the bed were sticking through. It turned out to be a great ice breaker and a conference we will n... Read more
from Redditch, United Kingdom
Submitted on 28-11-2016
Having seen the reviews we were nervous about arriving but we were pleasantly surprised! The room was clean, tidy and comfortable. The staff were friendly and helpful. Don't listen to the reviews! If you are after a budget hotel right in the centre of Birmingham then you've found it! Don't expect standards of a Hilton, but it is not what the reviews make it out to be.
from
Submitted on 30-11-2016
Uncomfortable bed, 2 singles joint into one and given single sized duvet. One half of the bed was ok, the other half was like laying on stone paving. Lighting in the room was poor, there were toilets and tv's left outside the rooms as refurb is happening (drilling can be heard all hours), the hotel condition is extremely poor - ceilings have holes in them. Could not sleep at all due to uncomfortable bed and someone named "Josh" performing next door. All we heard was very loud screaming/moaning... Read more
from Wolverhampton, United Kingdom
Submitted on 30-11-2016
Awful Hotel, worst I have ever stayed in. Dirty carpets, paint peeling from Walls and Doors. Lights not working in room and broken bed in first room , constantly running shower with water running down walls and windows in second room. Third room freezing cold with no heating and a toilet that only flushed once a day !!. Hotel smelt of damp and mould. Beds small with very thin matress , very uncomfortable. If had not checked in till late would not have stayed their. Following morning lift... Read more
from Cambridgeshire, United Kingdom
Submitted on 01-12-2016
This place needs gutting and starting again. The mattress is just a sheet draped over metal springs. The floor has what looked like mice droppings and there was a woman earring next to my bed! There are also drunks hanging around outside the hotel so you feel a little uncomfortable just going outside let alone walking to the kebab shop down the road. They have parking next to the hotel in some sort of building but it is not secure. I would not have been surprised if my car was not there in the... Read more
from
Submitted on 01-12-2016
After staying in hundreds of hotels worldwide for business..... This is the worst. I am currently in a 12 night stay at the Paragon and unfortunately and stuck here for a further 4 nights. - nothing like the photos - maintenance work at 11pm down the corridor, banging on walls. - Mattress is so old you can feel every spring. - at least 4 nights a week, very loud drum and bass music plays nearby, making it impossible to sleep as you can even hear it over the TV. - when I walked into the r... Read more
from Skegness, United Kingdom
Submitted on 02-12-2016
I know it's cheap so I didn't expect much but on opening the room the panel heater was on the floor with the wall fixings hanging out of it. Then the TV had no remote and none of the buttons on it worked. We were straight off out to a gig so I reported these issues to reception on our way out. The bloke was unsurprised by any of this and doubted if he would be able to find a TV remote with batteries in! When we arrived back later, we were told the TV was broken and the heater was just propped ag... Read more
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