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Manchester Airport Marriott Hotel

Manchester, England, United Kingdom (MAN)

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Based on 1115 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 double bed or 1 king bed
323 sq feet (30 sq meters)

Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Room

Executive Room

1 king bed
301-sq-foot (28-sq-meter) soundproofed room with garden and courtyard views

Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, double sofa bed, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 king bed
387 sq feet (36 sq meters)

Layout - Living room and sitting area
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, double sofa bed, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room

Deluxe Room

2 double beds
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Manchester Airport Marriott Hotel
Hale Road Hale Barns, Altrincham, United Kingdom WA15 8XW

Rooms
Make yourself at home in one of the 215 air-conditioned rooms featuring LCD televisions. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, a hair salon, and a television in a common area.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Altrincham? This hotel has 8608 square feet (800 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): GBP 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 15 per day (rates may vary)
  • Self parking fee: GBP 8 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Coffee Shop
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1115 reviews
from Tamworth, United Kingdom
Submitted on 20-05-2016
We stayed here for one night prior to flying from Manchester airport in the early morning. When we arrived there was limited parking and a very long queue to check in. When we went to the room it was very tired and could have done with updating. The bed was comfy enough. There was no free wifi in the rooms only in the communal areas. The communal areas were much more modern. We went to sit down in the lounge and have a drink. we struggled to get a drink as the staff were no where to be found.... Read more
from Ilkley, United Kingdom
Submitted on 24-05-2016
We booked this hotel which brands itself as a quality product as we had an early flight out of Manchester. Originally they offered on site parking but it has now changed and they use a Skypark operation on the other side of the motorway. This is a new operation and so it was a bit chaotic for the company involved. It wasn't ideal as they do park and ride so after waiting quite a while for a bus as there was a shift change, we then had to go to the airport to drop people off before we were taken ... Read more
from Pittsboro, North Carolina
Submitted on 24-05-2016
Please read my profile for my biases. I am a loyal Marriott customer so on a recent trip to the north of England I booked a room here before my flight home. Airport hotels always feel sad to me. If you think about it, while many hotels have guests that stay a week or more, airport hotels tend to have customers who just stay one night (like me) and it means they always seem a little more worn and a little more tired. So I usually dread the airport hotel stay. This experience was better than av... Read more
from Stourbridge, England
Submitted on 25-05-2016
The service here is first class from the minute you check in to checking out. Our room was massive 2 big beds and a sofa. The leisure facilities are fantastic and the pool was warm. The best bit was the meal in the Italian restaurant it was the best ever. We had a park n hotel rate but would definitely stay at this hotel just for leisure facilities and good food just to have a chill out weekend. It's just a pity the holiday we are doing this time we have to fly from Heathrow as tried to get... Read more
from Cambridge, United Kingdom
Submitted on 25-05-2016
Firstly it has to be said the actual rooms and buildings are average. It looks a bit drab in places and it feels like an airport hotel. Having said that the staff are excellent and very friendly. Everyone acknowledges you and it's easy to get into a conversation. Breakfast was slightly above average but I had a very good dinner. Recommended if you are in the area but don't want to face city traffic for a hotel.
from
Submitted on 04-06-2016
My nan booked this hotel for me and my friend so we could come an visit her. I'm not usually one to complain but i was so dissapointed with my stay. I stayed at this hotel at the start of the month and although the staff were lovely the bad really did out weigh the good. The first night we got there our TV did not work, i called reception and no one answered so we ended up leaving it until the next morning. The next morning we woke up and the light didn't work in our room, luckily the man who ca... Read more
from Scotland, United Kingdom
Submitted on 04-06-2016
Great Start to a fantastic holiday With a stay in this wonderful hotel stayed in may 2016 before flying off to Mexico food absolutely gorgeous staff very helpful will return again. car parking very good we left our car for 2 weeks at the hotel perfect. Thanks
from Milton Keynes, United Kingdom
Submitted on 05-06-2016
The hotel is in an old 70's building and is in need of some serious investment! My room was dirty and didn't look as if it had been decorated since the 80's! The bathroom was the worst; there was some grout missing between two tiles next to the toilet and the little channel that had been created filled up with water every time the toilet was flushed! The mixer taps on the basin didn't mix the water into one stream, but instead I had a stream of hot and a stream of cold! The hotel charges for wi-... Read more
from Hartlepool, United Kingdom
Submitted on 05-06-2016
Lovely stop over for a concert. Nice deluxe room very clean and comfy. Plenty of parking and priced under £20 - not bad. Staff excellent. Made time for the pool - a delight - towels and lockers provided. Lovely jacuzzi , steam room and sauna. Used the San Carlo restaurant for tea- yum! Wish we had had time for the spa... Maybe next time.
from Tradate, Italy
Submitted on 06-06-2016
I spent a lot of time in this hotel, the service is generally ok (not great) but I had some issues occasionally mainly due to high turnaround of the staff with inexperienced people. The layout it is a not good, it seems to be in a maze! I enjoyed the Business Lounge and the good food there. Rooms are okish. Not very clean some time and with a bad heating/air conditioning systems.
from Manchester, United Kingdom
Submitted on 11-06-2016
Located at an ideal distance from the Manchester Airport with amenities that impress you. Most of all, are the friendly staff who really care. Sandra, Joey, Violetta, Kerry, Amando at the reception make you feel at home
from Evansville, Indiana
Submitted on 12-06-2016
My family stayed at the Manchester Airport Marriott Hotel for 4 nights. We used it was a home base to travel to Northern Wales and England. We enjoyed our stay at this hotel. Our room was huge. We had two large beds, a couch, lounging couch, and wardrobe. The air conditioning was excellent. The bathtub was a bit high (2 to 3 feet), but the bathroom was very spacious. Our room was very quiet. We couldn't hear any airport noise at all. The layout of the hotel is kind of weird. We could either walk... Read more
from Greater Manchester, United Kingdom
Submitted on 12-06-2016
Booked the park and fly option with the hotel and it made life so much easier. Bags dropped the day before, then nipped up the road to The Romper pub/restaurant for something to eat. Taxi was complimentary and arrived on time the following morning to take us to the airport. Nice hotel, good service and reasonable drinks prices in the bar.
from hull
Submitted on 18-06-2016
Brilliant stay again. Free upgrade to executive room very nice touch with all the extras that came with it. Staying again in November always clean and friendly. Very comfortable beds sometimes a little noises with children banging upstairs but nothing to ruin our stay.
from
Submitted on 20-06-2016
Spent a couple of nights here using my Marriott reward points. First the positives: 1. Nice spacious hotel, warm welcome on arrival 2. Breakfast was good - limited choices (no marmalade??) but what was there was good, cooked well 3. Leisure facilities good - pool, steam room, sauna, ice pool, jacuzzi 4. Plenty of parking - some parking spaces a bit confusing whether for hotel guests or not but generally lots of parking (11 pounds per day) 5. Used the executive lounge - peace and quiet 6. Got ... Read more
from
Submitted on 23-06-2016
Only nice thing is access to the airport, so if you an early morning flight like I did it's great. It does have all the amenities and a great bar. Rooms are big n roomy. Delightful staff that really take care of you. Feel very welcome at this Marriott.
from Madrid, Spain
Submitted on 26-06-2016
Hoping to find a nice hotel, we found a dusty smelly bedroom, not neat at all. Service at reception OK, they charge you a deposit of £50 'in case you want to use any minibar/ food services'. We asked for a taxi via the hotel we could pay by credit card, they confirmed that, and then the taxi driver claimed he didn't have any mean through which we could pay by credit card... in general it is not worthy. £7 taxi to the airport, it is not as near as other hotels.
from Daventry
Submitted on 28-06-2016
Positives: -All the staff always friendly, helpful specially Amado, Violetta and Vivian, they all very lovely polite and happy people. -Rooms always tidy, clean, fresh, the same with the restaurants and lobby areas. -Reception Staff lovely people very well mannered -Food fresh, we have never gotten sick or anything. -Nice pool areas, jacuzzi, sauna and steam room. -Convenient location for the airport -Executive lounge always tidy and the staff working there very friendly and helpful -On the go b... Read more
from
Submitted on 29-06-2016
Well placed for airport, good staff, nice bar, executive lounge, always very busy and a bit of a sprawling place, always seem to find a different way to my room. Handy if visiting area for business as handy for motorway etc. Rooms clean and tidy and typical Marriott Hotel
from
Submitted on 02-07-2016
Hotel could do with a bit of a revamp - looks quite dated now. Arrived in the room (floor 0) to find a used towel and shampoo bottle in the bathroom. Damp on the ceiling, but I'm not that usually that fussy so put up with it since we were only staying for one night and had to be up early to catch a flight. Was woken up 3 or 4 times in the night to a loud sound of flowing water. It sounded like it was coming from the air con unit even though it wasn't turned on. Complained about this in the morn... Read more
from Scotland
Submitted on 06-07-2016
2nd time we have stayed here and used the Park Here, Fly There service. Nice upgraded room with plenty of space and the usual comfy Marriott bed. It was nice to see that the hotel seems to have started a refurbishment programme, as it was becoming a bit dated. They were redecorating the corridors during our stay. The staff and service in both reception and the Executive lounge were 1st class. As our flight was very early the complimentary snacks in the lounge were more than enough to keep us go... Read more
from
Submitted on 06-07-2016
Stayed here on 24th june with my wife and two kids and we booked a double room for 4 with two double beds and breakfast for the 4 of us for the total of £120.Excellent value,good sized room and dinner and buffet breakfast service was good.Would recommend a stay at this hotel pre holiday departure.
from
Submitted on 08-07-2016
To answer my question above, there are two possibilities. A - you are serving time. B - you are at home. I stayed at the Marriott near Manchester Airport (MAN) in Hale (WA15 8XW) for work. I had my pick of hotels near the airport, but I chose the Marriott because it was recommended by a friend. Every employee at the hotel, no matter who you bump into, is very helpful. Visiting from "the other side of the pond," my taste buds had limited, worldly experience. The ladies & gentlemen entrusted with ... Read more
from Dublin, Ireland
Submitted on 08-07-2016
Basic Marriott hotel, with an overpriced restaurant. Comfortable bed and quite rooms, although can be quite a distance from the reception. I had a basic meal in the restaurant and it cost 48 GBP (60‚?¨) which was overpriced for what it was, it did include a mandatory 12.5% service charge. The staff were good, efficient and friendly.
from Swansea, Wales, United Kingdom
Submitted on 11-07-2016
Stayed here 6th July for 1 night for our honeymoon and we asked for bottle of champagne to celebrate and they upgraded us free of charge to exclusive club which incudes unlimited bottles of stella, red & white wine with snacks and even included breakfast. A* service with a smile. Recommended
from Trenton, New Jersey
Submitted on 11-07-2016
This place has not seen an upgrade since the 80s. Dingy dingy dingy. We had an "executive" King room which was large. Space was good. But the bathrooms are mildewed, broken tiles, smelly, carpets were threadbare, bed had completely broken springs. This is a category 6 for marriott. I would not even place at category 2. An utter waste of my 30000 points plus 25 pounds. Stay away from this place. Even the executive lounge is dingy. The only good part is the lady who works the breakfast ... Read more
from Darlington, United Kingdom
Submitted on 12-07-2016
We stayed here as a couple in September 2015 before we travelled to Munich for Oktoberfest. Location is excellent for the airport and hotel staff kindly arranged for a taxi to collect us the next morning to take us there for our flight. Our room was very spacious and clean however I felt the room, and the floor we were on as a whole, was in need of an update as it looked a little tired. This did not affect our stay however. We ate in the restaurant downstairs from the hotel on the evening of our... Read more
from Blackpool, United Kingdom
Submitted on 12-07-2016
OK, so I stayed at this hotel as a last resort as I needed to be closer to the airport. Granted, the location is great and the the staff were helpful and friendly. Stops there. Corridor I stayed on smelt like they'd washed the carpets and not dried them properly, my room smelt the same. There was no waste bin in the room,hardly sanitary as we had to leave waste on the desk in the room. To top it off, did not read in small print(I suppose that's my own fault) that parking was charged at £11 and... Read more
from Egremont, United Kingdom
Submitted on 18-07-2016
lovely staff they where all very happy and helpful, room was very nice food good and drink even better :-) lovely place to stay for the night before a flight. we got the room for £80 which was well worth it.
from Chattanooga, Tennessee
Submitted on 18-07-2016
This hotel fell so far short of what I expect from a Marriott, that I find it hard to know where to begin. But I will try. Parking: Parking near the hotel seems to have been designated to a car hire company and taxis. While I am sure that this gives the hotel some income, it means that guests have to park several hundred yards away and drag their bags back up the length of the hotel. I wouldn‚??t mind this too much were it not for the fact that the hotel charges you GBP11 for the privilege of p... Read more
from Manchester, England
Submitted on 20-07-2016
The room was supposed to be a suite but was in fact a big room with a partition. There was no small dining area and the sofa was just a small chair on the other side of the partition. The decor was dated and there was not enough towels for two people. The breakfast was limited and not very good. The service at breakfast was really not good and we had to ask for hot drinks about three times. The spa is not a spa at all and is in fact a very large pool with a sauna and steam room and a tiny jacu... Read more
from Rotherham
Submitted on 22-07-2016
First time we have stayed at an hotel prior to out flight, safe to say we will be using the Marriott again. Rang and informed the reception we would be later than expected of checking in, no problems Rooms were clean and comfortable. Only downside is we were down below and there is no mobile reception on ee. Also booked the parking which was going to cost £80 at the airport , so basically cost me £70 for the room for three people.
from
Submitted on 23-07-2016
Booked to stay here for 1 night before flying from Manchester and honestly wish we hadn't! From the start the whole experience was really stressful. Finding a space in the car park was a nightmare. Had to park and carry our cases from what seemed a mile away!!! When we arrived at reception we were greeted by the most unhelpful member of staff who seemed to be really happy in telling us we could not park our car here whilst we were away for four days. Even though this was not made very clear on... Read more
from Sheffield, United Kingdom
Submitted on 26-07-2016
Excellent Italian Resturant, always stay over a night at the Marriott before flying just to eat in the Itallian Resturant & have lunch on our return from Holiday before driving homeū??? The Hotel gives you free parking while you are away on holiday which saves a fortune. Staff are friendly & always helpful. If you fancy a Starbucks Coffee or snack at any time, there is a cafe in the hotel & a very good Grill Resturant. We book our holidays if possible to fly from Manchester just to stay at the... Read more
from Hull
Submitted on 28-07-2016
This was a stopover for us as a family before setting off for Canada on a Monday morning. We booked our room for 3 adults which included our 18 year old daughter and the room consisted of 2 Queen size beds which was better than we are normally offered in some hotels. We also booked with the hotel for them to look after our car and overall the price for the complete package was very reasonable compared to some of the other hotels close to the airport. The staff on reception could not have been... Read more
from Grimsby, United Kingdom
Submitted on 28-07-2016
All the staff were very friendly & efficient. The hotel was extremely busy so finding a parking space was an issue. The room was very clean & spacious & extremely comfortable. The leisure facilities looked good although we didn't have time to use them. My son used the gym & said it was very good! The hairdryer in our room wasn't working but when I reported it someone came immediately to check it out & promptly brought me a new one. We really fancied eating in the Italian restaurant within the ho... Read more
from Chennai, Tamil Nadu, India
Submitted on 29-07-2016
Stayed here for more than a week on a business trip. Lovely hotel with very helpful staffs. Rooms were very comfortable although some are quite a walk away from the reception. The restaurant near the lobby offered a nice selection for breakfast, but not much of a choice for lunch and dinner. This hotel has a leisure complex with fantastic fitness center and a nice pool. Overall a very nice stay.
from Dubai, United Arab Emirates
Submitted on 31-07-2016
Stayed recently in that hotel.the staff are differs so some are helpful and other are talking to you in a funny way. Was eligible to use what called lounge,that poor place was empty even from water at night time. I swear the reciptionist had to leave the front desk and get some water for me. One small bag was missed ,it was my mistake as I left it for few minutes on the sofa behind me and coming back after I got my new room key it was gone Even duty manager as he claimed to be had no access to h... Read more
from Beverley, United Kingdom
Submitted on 01-08-2016
Always go here every year before going on holiday. We visit day before plane flight in case of car traffic. Great pool. Perfect location for going to the airport. There is a Pokemon Go pokè stop in the hotel that is within distance to be used from most rooms
from
Submitted on 02-08-2016
To syart woth positive things, the room was clean and in good condition. Also the beds were confortable. The smal garden was pretty nice. However rhe overall experience was significantly disturbed by the fact that the hotel layout is so labyrinth-like that we got lost several times durng our stay. We were not the only ones because the hotel corridores were full of people looking their way out or in. Housekeeping personel happi, helped people to find their way. The reseption personnel didn't both... Read more
from
Submitted on 02-08-2016
Just off the M56 and close to the airport Very average airport hotel Pleasant welcoming staff Dull featureless entrance lobby restaurant and bar Guests provided withal to find their rooms Map hopeless and throughout the day lots of arrivals wandering round a maze of corridors with illogical numbering of rooms trying to find their rooms Rooms large and well appointed A real find was the Italian restaurant next door . Independent of hotel but part of hotel complex An absolute gem Transformed my st... Read more
from Blackpool, United Kingdom
Submitted on 02-08-2016
The hotel is lovely, beuatiful grounds and very close to the airport. Taxi is just £7 from the train station. Reception staff were fantastic, suite was large, very spacious, beds extremely comfortable and impeccably clean. Enjoyed a manicure, pedicure and lava shell massage as part of the drift away pre-holiday spa package - all very lovely. Also, treated myself to my having my hair being done at Griggs & Potter, sorry can't remember the lady's name, but she was amazing. My hair has never loo... Read more
from Staffs
Submitted on 02-08-2016
Had a stay/fly package. Good sized room for 3 adults. Checked in on the app. Great customer service when collecting the key card and offered a wake up call. Did not eat. Check out was via the app without problem although others were waiting at the desk and irritated by the delay (definitely recommend using the app for this). Taxi transfers were all on time. I did not use the gym but went to look and it seemed fine. There are lower cost options but few can accommodate 3 adults in one room. I woul... Read more
from Cambridge, United Kingdom
Submitted on 06-08-2016
This was the first time we had stayed at this particular Marriott, although we are committed devotees of the Marriott brand. We were not coming off a flight, or staying there preparatory to taking a flight. No, we were there because it was the Royal Horticultural Society's Flower Show at Tatton Park, which is about 5 miles up the road. So this is probably one of the best places to stay. The hotel was very busy when we were there. We had to queue at the Elite Rewards Members desk and I was grumpy... Read more
from Conisbrough, United Kingdom
Submitted on 06-08-2016
I stayed at the hotel in July 2016, with my husband and two children. We booked the hotel for the airport parking, which was frustrating on the basis of the staff (Skypark) - but shouldn't be a reflection of the hotel. When we arrived to the hotel via taxi, we were checked in by an extremely professional young man, who told up how to get to our rooms, offered additional extras, such as a wake up call. The front of house staff can't be faulted, and when we checked out at 3AM, we were still gr... Read more
from Glasgow, United Kingdom
Submitted on 09-08-2016
Stayed here after coming off a flight from Manchester Airport. Arrived to find out I was being charged £11 to park my car in their hotel car park. I find charging an overnight customer a little over the top for an overnight stay. Might be an idea to bring your sat nav into the hotel in order to find your room. My room was located at the back and beyond of the hotel on the ground floor. If you have any mobility or issues with stairs this hotel is not for you. The room is clean and spacious, Howe... Read more
from Holmes Chapel, United Kingdom
Submitted on 10-08-2016
Stayed over Sat 6th August for a Hen Party held in the San Carlo restaurant - which was amazing. My only disappointment was having to pay £11 to park in the car park as a Hotel guest on top of the room rate (because it is an airport hotel - i was told by the receptionist) - i wasn't going to the airport and a private company run this!! will put me off going again and should be explained when you book
from Beirut, Lebanon
Submitted on 10-08-2016
-very small rooms, everything is packed in super small place. -walking to your room is like maze running. +good room service. + clean room and comfy bed. - no free internet. - unhelpful staff. +airport hotel only 5mins away from the airport for quick transit
from
Submitted on 13-08-2016
Very nice hotel, staff were fantastic, great gym and spa facilities they gave us a free bottle of wine and a anniversary themed cake which was lovely. The breakfast to the room was really nice too. I think they should have a mini bar in the room though and the shower was fairly basic not particularly powerful but that's being overly critical to be honest. Great stay Thank you very much.
from
Submitted on 13-08-2016
Very well situated, fab checking in staff (Alex) explained procedures very well and was clear and precise. Room was very spacious and clean with all amenities needed. Would have gave five out of five but point dropped for usual extortionate bar prices lol! ... Very pleased so far!
from Bromham, United Kingdom
Submitted on 13-08-2016
......in the San Carlos restaurant. I had the 9oz fillet steak in garlic butter and it was possibly the nicest steak I've ever eaten. The restaurant was busy but plenty of attentive staff. I would have dropped a star for breakfast, which was only average, but the food in the restaurant more than made it back. Clean rooms and otherwise adequate hotel. Obviously perfect for the airport.
from Hong Kong, China
Submitted on 14-08-2016
Check in took an age - there were people requiring concierge services who took up the time of the front desk staff with several people waiting to check in, yet the concierge stand had two staff waiting to assist. Front desk should have referred the people needing map advice to the concierge desk. However when I finally reached the front of the line, the gentleman who checked me in was very helpful. The hotel is not the easiest to navigate and does not seem to have elevators. I would have been... Read more
from Lancaster, United Kingdom
Submitted on 15-08-2016
This isn't a bad review as I can't justify doing this.Amado checked us in and he was very thorough and professional.On hearing it was our wedding anniversary he upgraded us which was a lovely gesture, arranged for some cake and wanted to give us a bottle of wine of our choice.We said red and was overwhelmed at his level.of service. Just before we went to the spa as we had pre booked treatments an.annuversary cake came !Lovely touch.Presumed wine would come later.Booked into the source grill in t... Read more
from Lancaster, United Kingdom
Submitted on 17-08-2016
We have stayed at many Marriott hotels before including this hotel which is why we returned again. This time we stayed for a night away for our wedding anniversary. We did make a couple of service requests prior to arriving but these appeared to have not made it through to reception. Despite this when reception asked about the reason for our stay they upgraded our room and had a nice cake sent to our room.Whilst at the hotel my wife and I enjoyed a spa treatment each which was very nice and we e... Read more
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