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Winchester Grand Hotel Apartments

Dubai, United Arab Emirates (DXB)

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Based on 568 reviews
Room & Rates
Family Room (Interconnecting)

Family Room (Interconnecting)

2 King Beds and 1 Full Sofa Bed
950 sq feet (88 sq meters)

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Single Studio

Single Studio

1 King Bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

1 King Bed or 1 Full Sofa Bed
700-sq-foot (63-sq-meter) room with city views

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, double sofa bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Studio ( Apartment )

Executive Studio ( Apartment )

1 King Bed
420-sq-foot (38-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Winchester Grand Hotel Apartments
Al Mankhool, 10b Street Bur Dubai, Dubai, United Arab Emirates UAE

Rooms
Make yourself at home in one of the 112 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a sauna. This aparthotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to the beach or shopping on the complimentary shuttle.

Dining
Satisfy your appetite at the aparthotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/cafť, and 24-hour room service is provided.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A train station pick-up service is provided at no charge, and free self parking is available onsite.

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Know Before You Go

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • A resort fee is included in the total price displayed.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 40 for adults and AED 20 for children (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: AED 100 per night
  • Breakage deposit: AED 100 per night
  • Tourism fee: AED 10 per accommodation, per night

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Kiddie Pool
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 568 reviews
from Kanpur and Jakarta
Submitted on 19-05-2016
All was good, only location is far from metro. room clean, breakfast good, but need to understand a proper roadway to the nearest metro Al Fahidi. Daily Free shuttle service is also good. As the hotel is new and far from main road find difficultly in to explain to taxi driver every day while returning to hotel at night.
from
Submitted on 24-05-2016
Booked by my company, I would choose these apartments again for personal visits. Very good value, excellent combination of hotel amenities and apartment self-catering convenience. 10 minute walk from shops and metro. Friendly helpful staff make it a pleasant all-round experience. And the air-conditioning more than a match for Dubai weather.
from Greater London, United Kingdom
Submitted on 26-05-2016
This is a good hotel to stay at. Prices were very reasonable. The beds are confortable. The decor is a bit dated but pleasant. Did not have time to use the pool and other amenities. Hotel is a little far from the metro stations of Burjaman and ADCB but taxis are plentiful and cheap.
from Chennai (Madras), India
Submitted on 27-05-2016
We stayed here for 3 days and had a good stay.good hospitality.great Location.friendly staff members. Especially the apartment type rooms are great advantage for a family stay minimum 4 members can stay in double bed apartment.great experience.thnks
from Piennes
Submitted on 27-05-2016
If you want a pleasant stay without breaking the bank ... this hotel is the perfect destination ... The staff is always available, polite and answered all requests so that the customer feel "at home". Breakfast a little noisy with children .The parents could keep a little respect for the other guests, but it must be that boys will be boys !!!
from Panipat, India
Submitted on 01-06-2016
In the apartment the staff members are good and co-operative. we feeled here just as are home. shuttle bus service is very good. This is the perfect destination for staying and availabilty the market near by the hotel.
from Dubai, United Arab Emirates
Submitted on 02-06-2016
Hotel does what it says on the packet - Good value, clean and comfortable. Very friendly staff. Location not ideal but OK with a car. Journey to DIFC by car only took 15 minutes if you travel early enough (before 07:45)I have used on 3 separate occasions.
from London, United Kingdom
Submitted on 04-06-2016
Helpful staff, specially Sadik on reception. Smooth check in and check out. Nice room and swimming pool. Metro station and shops 10 minutes walk away. Good wifi speed. Overall nice experience, good family hotel.
from Vapi, India
Submitted on 04-06-2016
Staff was cooperative...great location...excellent service...clean and neat ambience...food was also good..but needs.more variety of items specially veg food items..overall everything.was good...lively staff...
from Sydney Australia
Submitted on 05-06-2016
Apartments are good size, clean & practical. Location is not bad and the free shuttle service is very handy. The staff are helpful and very courteous. We stayed there twice & would do that again. Help was provided whenever we needed with a smile
from
Submitted on 22-06-2016
The hotel is located in a nice peaceful area. The rooms are spacious and complete with all necessary amenities; well equipped with Microwave, Induction Cook top, and even utensils! The staff is extremely courteous, helpful and ever-smiling! Had the most pleasant time here during our 6 nights stay! Yummy spread for breakfast, loved the packaged yogurts and flavored sausages. The massage chairs at the reception are a boon after hectic shopping days! All in all, totally awesome!
from Mangalore, India
Submitted on 25-06-2016
already referred in the main survey... well, for one thing cleanliness must be an ongoing thing and not for the guests to draw attention to your staff. It must not be taken for granted. And while serving room, the guests must be polite by default, not that they look glum and say the welcome words just as a routine, but they must mean it too...
from Budapest, Hungary
Submitted on 26-06-2016
Comparing the price and the location the index is very good. Breakfast is great and available after 10 as well. The gym and the pool are excellent. Last day we could stay at the pool until 6 pm, everyone was helpfull all the time.
from Abu Dhabi, United Arab Emirates
Submitted on 26-06-2016
nothing negative.. however nothing extra ordinary.... easy to stay.. parking is very good.. location fantastic.. quit, comfort, no hassle with family.. no issues at all.. avg. hotel to stay peacefully..
from Dubai, United Arab Emirates
Submitted on 26-06-2016
Very good location, price was not much, room services is good, also employees as well, i faced only problem they charged very high price for the local calls and internet.., otherwise everything was good.
from Dubai
Submitted on 01-07-2016
It was a wonderful stay and all the hotel Staff was very friendly . My son enjoyed the swimming pool at the top . Thanks to The staff for cleaning and maintaining the Room . It was a peaceful area where the apartment is located
from Istanbul, Turkey
Submitted on 03-07-2016
I experienced 3 hotels in UAE. This one was the best and really worth the price I paid. Friendly stuff helped us feel relaxed. The pool at roof was good comparing to the other hotels. I can say that this hotel is an economical choice if you wish pay less. Because it includes a small kitchen, I cooked my meals there. The bathtub was ragged but this was not a problem because I newer use this facility in hotels.
from Melbourne, Australia
Submitted on 04-07-2016
I booked into the Winchester as online reviews were positive. Unfortunately when I stayed Ramadan had begun and construction outside the hotel was being done throughout the night. The hotel is a bit old and the windows not soundproof, so the noise level was ridiculously high. There was no room in the building that was quiet and I decided to check out after one night. The staff were very professional dealing with a problem out of their control and the hotel dealt with it well too, giving me my mo... Read more
from Dubai, United Arab Emirates
Submitted on 06-07-2016
We stayed at Winchester grand for a month and it was a good stay in overall. The customer service is excellent and the reception team is quite responsive for all the needs. I would recommend this to all.
from Colchester, United Kingdom
Submitted on 08-07-2016
All the staff are very helpful and nothing is to much trouble. It was our first time in Dubai and we would defo go back. Hotel is splendid and the amenities are great. Gets very hotel around the pool so take lots of sun cream.
from Al Ain, Abu Dhabi, United Arab Emirates
Submitted on 11-07-2016
Don't ever ask for an extra bed. Its a lousy Sofa cum Bed and was a nightmare sleeping in it !! The pantry furniture was outdated and dirty. But letting these aside, the sleep was fine thanks to a comfortable bed and cool AC. The place offers great value for money.
from United Arab Emirates
Submitted on 01-08-2016
1. Kitchenware is not in good condition. Need to be replaced. 2. Over all Service is average. 3. Staff is friendly. 4. It is in prime location. 5. Easy to commute. 6. Electric stove is not working and getting short circuit often .
from Dubai, United Arab Emirates
Submitted on 06-08-2016
Room and hotel, staff are good. Location is decent (about 15 mins /1.1km walk to Al Fahidi Metro). Price could be better...Internet provisions need to be revised..Capping free internet at 512kbps when I have paid premium room rate is a bit of an overkill! Free internet was pretty useless. Also, gym opened late in the morning which means I couldnt work out before heading to work.
from Oslo, Norway
Submitted on 07-08-2016
Nice Hotel. good location. clean, good service. I like the room. I get any thing i ask. Sweeming pool and gym was nice and clean. The staff was helpfull. Its not my first at winchester hotel. I like the hotel and i wil stay the next time i go to Dubai
from Dubai, United Arab Emirates
Submitted on 07-08-2016
The apartments are ideal for a family travelling together. the self catering option is one of the highlights of the rooms, helps travelers cut cost on ordering in. the beds are comfortable. though the tv channels can be improved - more entertaining channels can be added.
from
Submitted on 10-08-2016
The rooms were well maintained... Clean.. The breakfast here is very good. Was here for about 5 days and all 5 days the hotel staff dint give me a chance to complain about anything. A very Co operative staff.
from Cairo, Egypt
Submitted on 12-08-2016
My wife and I spent 13 nights there for business in Dubai in an executive studio without meals. Floor 7 Pros: Reasonable price. Friendly stuff trying to do their best to satisfy you. Free shuttle service to different spots. Studio: all the needed facilities are available including drying the clothes in the laundry for free. Swimming pool was good. Cons: The A/C in the studio was horrible (freezing!) . We had to switch it off during sleeping and the maintainance couldn't do anything about it! ... Read more
from Lagos, Nigeria
Submitted on 15-08-2016
Hotel is very neat. Well situated in the serene area of Mankhool, Bur Dubai. Staff, very amiable, neat and responsive. Apartment utilities excellent. Nice food. Our 7 days stay was enjoyable and memorable. However, I will advise the hotel to include free internet service to make it more competitive!
from
Submitted on 15-08-2016
Really enjoyed our stay on both trips this year. The staff go out of their way to make your trip stress free and enjoyable. We were thrilled and so great full for our free upgrade on our second trip. Our room was great! The only reason why we haven't given five are just small issues - you often have to leave notes or request a top up on loo roll, turn away housekeeping if they're early and for the bin to be emptied in the kitchen (easily forgotten as they're all stored away). Other than those mi... Read more
from Manchester, United Kingdom
Submitted on 22-08-2016
Friendly staff managed by a competent manager vinod,his personality emanates throughout the entire staff.The apartment had everything you can ask for ,room service was brilliant you could not fault anything about the Winchester thank you for a pleasant trip .I will be returning back to Winchester next year.
from
Submitted on 23-08-2016
We stayed at the hotel during a trade fair taking place in WTC. The location was good (only a few stops by metro) and we got a good deal including return flights. The room was ok and I liked the kitchen facility. Toilet was leaking to the floor which wasn't that great. Service at the front desk was very friendly.
from Lagos State, Nigeria
Submitted on 23-08-2016
what can i say but waooo, because i don't know where to start from, is it oliva the client service lady or mr. Vinod the mgr, all staff were friendly and co operative, room service was awasome, breakfast interesting, whats more! the shuttle bus to certain sight area. it was amazing that during my check - out, i was refunded 40 AED cos i won't be eating. i earlier booked for one room apartment, oliva and Mr. Vinod upgrade me to a two big bed room apartment.
from London, United Kingdom
Submitted on 24-08-2016
This was my first time in Dubai and I was glad I chose to stay at the apartment hotel. Firstly, it was close to the airport, so no long drive after our long haul flight. Being in Bur Dubai, it was also really close to all the major attractions including the beach, Dubai museum (excellent) and the gold souk (excellent). There is a shopping mall about 12 minutes walk from the apartment called Burjuman and on the same road there are many restaurants and other shops. The hotel facilities were goo... Read more
from stirling
Submitted on 27-08-2016
Stayed at end of nov/beginning of December. Great aparthotel, lovely comfy bed, big suite, amazing pool area. Initially I was on my own and it was perfect to chill out. My sister joined me after a few days so we could spend the weekend at the 7s. Brilliant location for this. I found this to be a good location, nice rooms, fab pool and close proximity to all the things you need. Spinneys is nearby so it was good to pick up some soft drinks and a few wee nibbles. I would thoroughly recommend th... Read more
from London, United Kingdom
Submitted on 19-09-2016
I strongly advise all to stay away from this place, this is the worst place I've been too. The hotel is run down with a damp in rooms. The attitude of the staff was also bad, they were not supportive and very dismissive of my concerns and complains. It was my worst experience.
from Garoua, Cameroon
Submitted on 20-09-2016
Unlike other hotels in Dubai when you put the do not disturb sign on the door this hotel actually does not distrub. Spinney's, Burjuman Mall and Dubai Metro is a 10 minute walk Staff was very courteous and nice..
from Birmingham, United Kingdom
Submitted on 22-09-2016
So i stayed at the Winchester Grand 5 years ago when i first got married. I fell in love with Dubai and couldnt wait to return. I rebooked this hotel this year (now we have two kids) due to the location and more importantly the shuttle bus as many other hotels i was looking at did not offer this service. Upon arrival, i struggled with my luggage, i had 3 large pieces and 2 strollers. No one helped and they only realised what i was doing when i was wobbling around trying to juggle my luggage; th... Read more
from
Submitted on 30-09-2016
The third bad was very bed and weak, noisy. Pool is big and cool. I offer this hotel to anyone. Apartment very clos to Burjuman metro station. There are shops, restaurants and all the things you want.
from Greater London, United Kingdom
Submitted on 05-10-2016
I stayed at this hotel in Dec 2015 and it is a decent apartment hotel. It has all the things you need in the room eg. washing machine, microwave, kettle etc. which is quite handy. The furniture is bit dated but not bad. Facilities like pool etc are ok and shuttle bus is a nice bonus. The location is also quite good. Supermarket/market at walking distance. All in all not bad place to stay.
from Munich, Germany
Submitted on 07-10-2016
We had a pleasent stay, the staff was nice and the food is good! The pool on the top of the hotel is very relaxing. The rooms are not the newest and could need some rennovation, but they offer what you need!
from Dublin, Ireland
Submitted on 08-10-2016
As a guest, I always feel welcome and at home. Thank you for making our stay so easy and enjoyable. Be back soon and will definitely stay in the winchester again. Missing the swimming pool already !!!
from Mumbai (Bombay), India
Submitted on 08-10-2016
The Winchester Hotels in Dubai are a perfectly balanced hotel chain 1) Great Location 2) Good price packages 3) Great rooms and amenities Have stayed here over 10 times and have never regretted it. Recommended stay
from
Submitted on 11-10-2016
This is not 4 star , also the room does not worth the amount I paid. Breakfast re filling they stop at 9:30 and when we asked their attitude were very rude . Overall not a pleasant stay Location is good , pool is good
from Tehran
Submitted on 12-10-2016
Hotel was old and i didn't like my room , it was clean but coz off old things , feel that , its not clean , but the swimming pool was good and i liked that , the staff was so polite and kind but i don't think visit there again
from Shimla, India
Submitted on 16-10-2016
Mr. Parminder Singh of Riverpool Holidays Tours and Travels Chandigarh made flawless arrangements of our trip to Dubai.Hotel, Winchester Grand Hotel Apptts., was comfortable and its staff very cooperative.The itinerary of tour and its execution by Rayna Tour & Travel of Dubai was commendable. Mr.Prasad Oza extended full cooperation and was available as well as ready to help all the time. Thanks guys.
from San Antonio, Texas, USA
Submitted on 18-10-2016
Good value, huge room with kitchen. AC unit is "boxed in" causing condensation and black mold as well as a damp room--unusual in Dubai! Courteous staff (as everywhere in Dubai). Not convenient to metro, but there is an am shuttle bus to several stops including the Dubai Mall.
from London, United Kingdom
Submitted on 27-10-2016
The hotel was pretty average, the staff were relatively friendly (not particularly helpful though) however it isn't the best location. It's about a 15-20 minute cab drive to the centre and there really isn't anything to do around the hotel. The rooms were really big but the place smelt of damp and the area around it was so dusty/dirty. Do yourself a favour and spend the extra £20 on a nicer/more central hotel. It was an ok stay but I would have enjoyed Dubai so much more if I had stayed somewhe... Read more
from Pune, India
Submitted on 01-11-2016
We stayed here for 5 days and had a nice experience. the rooms were spacious and well equipped. The kitchen was ready to use and hence very good options for pure vegen travelers. There was hotplate and kettle and other crockery. Washing machine and other facilities were provided. Breakfast and dinner was complimentary. It was not centrally located in the city but it didn't matter as most of the time, we were outdoor sightseeing.
from Burleigh Heads, Australia
Submitted on 02-11-2016
The outside temperature was 30 degrees. Inside the A/C was about 10. The individual room controller would not adjust temperature. The smell of damp as you walked in the room was strong. We changed rooms, same problem. Beds felt cold and damp. Bathrooms disgusting, mould, concrete patches around toilet, badly stained bath, missing tiles under vanity. Only person who spoke reasonable English was security/doorman who phoned ambulance to take guest with pneumonia to hospital. When we complained ab... Read more
from Cairo, Egypt
Submitted on 03-11-2016
It was a fantastic hotel,clean and its stuff very helpful and its beds are very comfortable The only disadvantage is sometimes the internet was slow but in general it's great, cool,beautiful hotel in this area
from Kenya
Submitted on 08-11-2016
Last Friday my fiancé and I checked in at around 12am,i was from work and pretty tired, the moment we stepped in there was a FILIPINO LADY the name I forgot ,who was extremely rude,no greetings,she didn't answer questions and remained seated even though we were standing at the reception. The next morning,we decided to go for breakfast and voilà we met another FILIPINO guy his name was RODNEY or Roland I can't remember but his name starts with "R"...they guy was super rude and funny enough he ... Read more
from Gold Coast, Australia
Submitted on 09-11-2016
The rooms were so cold & the A/c individual room controllers did not work. We were unable to turn the A/c off. The walls were cold, the Bed linen was cold & damp. When we complained they offered us a bar heater. My husband was recovering from a virus, but ended up going by Ambulance to hospital with Pnemonia. Apart from the Security Officer on Duty, the staff were totally uncooperative and were not prepared to help us in any way. We were booked in and paid for 2 nights, but only spent ... Read more
from
Submitted on 17-11-2016
This hotel isn't in the best location and there is nothing to do in the local area but it's easy enough to get a cheap taxi into town and it's fairly close to the airport. The check in took a little longer then necessary and after selecting a non smoking room with balcony . We were given a room that smelt of smoke and no balcony. We were tired after a long flight and just wanted to head out and the room was nice enough - so we didn't raise the issue. Another issue was that when we asked for... Read more
from Gujarat
Submitted on 18-11-2016
Hotel has Studio Apartments with Kitchen, Washing Machine, Iron Table , All Kitchen Utensils already placed, kettle with Good Spacious Rooms. Hotel has Swimming Pool at Roof Top with Gym and Sauna Bath /Steam Bath Facility. Vimp - B/F is Complimentary in Morning between 6.30am to 10.00 am. Also has Restaurant in front of reception. It is in Middle of City - Bur Dubai Area which Residential Area surrounded by Flats and Appartments - Golden Sands 3/4/5//6/7 etc. Hotel allows outside Restaurant ... Read more
from Grenoble
Submitted on 23-11-2016
a little bit noisy because of a bulding site close to the hotel, room quite old, curtain broken .... but room large, kitchen... staff friendly, nice pool on the roof, good restaurant and location in duba√ģ..................................................
from Dubai, United Arab Emirates
Submitted on 24-11-2016
I stayed for a week. Hotel do not provide basic thing like dish washing stand. The daily use items are are in short supply like napkin Swimming poola, sauna and steam room ok Internet speed is worst. You cannot even see youtube . Hotel explanation to this issue is take paid high speed internet is pathetic
from Manchester, United Kingdom
Submitted on 29-11-2016
First and foremost, when you do arrive in Dubai make sure the driver knows the hotel. There is a hotel with a similar name not too far and we was dropped off at the wrong hotel. The staff were pleasant and welcoming when we arrived. They gave us a map with dates and times of when the free shuttle bus departs to popular destination such as the beach, Dubai mall and couple other places. I really recommend you make use of the free shuttle bus as there's also free returns at certain times. The roo... Read more
from
Submitted on 30-11-2016
We stayed here for four nights and couldn't wait to leave, the moment we saw the room. It was old, rusty and dusty. Quite unkempt. I would neither recommend nor will ever be returning. there. Staff were a bit helpful but nothing extraordinary. Guess you go there looking for cheap and cheap is what you get.
from Dubai, United Arab Emirates
Submitted on 30-11-2016
In Winchester Grand Hotel Apartments you can get good value for reasonable price, but you have to make sure that your invoice is detailed first. It is clean, wide rooms and some kind quite unless they get the access doors sound proof you may not be able to sleep at night. Good gym, nice souna and swimming pool.
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