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Waldorf Astoria Dubai Palm Jumeirah

Dubai, United Arab Emirates (DXB)

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Based on 2797 reviews
Discover an abundance of services and amenities at the stunning Waldorf Astoria Dubai Palm Jumeirah hotel.
Room & Rates

KING SUPERIOR

FROM 55 SQM/DOUBLE VANITY BATH/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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KING DELUXE SKYLINE SEA VW

FROM 55 SQM/ICONIC DUBAI SKYLINE AND SEA VIEW, FURNISHED BALCONY/WALK IN CLOSET/DBL VANITY
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KING DELUXE PALM SEA VIEW

FROM 55 SQM/DOUBLE VANITY BATH/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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WALDORF ASTORIA SUITE

FROM 160 SQM/PANORAMIC SEA VIEW/DINING AREA, DBL VANITY/PANTRY-KITCHEN/WALK IN CLOSET
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KING PREMIER ROOM SEA VIEW

FROM 55 SQM/BFST-DRINKS-SNACKS/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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KING PREMIER SUITE SEA VW

FROM 100 SQM/SEP LIVING RM/PANORAMIC SEA VIEW, DBL VANITY/WALK-IN CLOSET/FURNISHED BALCONY
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KING ACCESSIBLE ROOM

WHEELCHAIR ACCESSIBLE BATHRM W/ROLL-IN SHOWER, FROM 55 SQM/LOWERED VANITY/ESPRESSO/BALCONY
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KING DELUXE SUITE SEA VIEW

FROM 100 SQM/SEP LIVING RM/PANORAMIC SEA VIEW, DBL VANITY/WALK THRU CLOSET/FURNISHED BALCONY
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PRESIDENTIAL SUITE

390 SQM/2ND BRM QUEEN BEDS/OFFICE/DINING ROOM, KITCHEN/TERRACE W/PANORAMIC SEA VIEW
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ROYAL SUITE

1500 SQM/3 BDRM DUPLEX/PRIVATE LIFT/360 VIEWS, RECEPTION/MAID-DRIVER RMS/TERRACE/GYM/JACUZZI
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2 QUEEN DELUXE SKYLINE SEA

FROM 55 SQM/ICONIC DUBAI SKYLINE AND SEA VIEW, FURNISHED BALCONY/WALK IN CLOSET/DBL VANITY
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2QUEEN DELUXE PALM SEA VW

FROM 55 SQM/DOUBLE VANITY BATH/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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2QUEEN PREMIER RM SEA VIEW

FROM 55 SQM/BFST-DRINKS-SNACKS/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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Waldorf Astoria Dubai Palm Jumeirah
East Crescent Palm Jumeirah, Dubai, NA United Arab Emirates


The expert concierge team at the Waldorf Astoria Dubai Palm Jumeirah hotel will be more than happy to offer suggestions on things to do, arrange a tour or a shopping trip or book a table at one of Dubais destination bars or restaurants.Maintain your exercise regime with an extensive selection of leading-edge cardiovascular equipment and weights in the contemporary Fitness Center. Refresh in one of two temperature-controlled swimming pools or simply stretch out on the soft white sands of the hotels 200m private beach, which boasts a prime position on the sunniest part of the Palm. A supervised Kids Club is available to ensure the children are kept entertained while you enjoy some time to yourself.Escape from the bustling city to the tranquil oasis of our 2000 m2 luxury Spa; featuring a lush outdoor garden and a wide variety of bespoke treatments designed to impart a sense of balance and wellbeing.The complimentary 24-hour business center at this luxury hotel in Dubai Palm Beach offers the latest A/V technology, a variety of useful corporate services, including printing and WiFi and 24-hour support from expert staff.


Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Pool Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis


Based on 2797 reviews
from Cromford, United Kingdom
Submitted on 06-06-2016
We have just returned from this wonderful hotel and to say it met our expectations fully doesnt do it justice . From the moment we arrived everything was perfect . The room we were allocated looked over towards the Burj hotel . The room was very large with a big balcony with fixtures and fittings all of high Quality . Our room was cleaned to a very high standard everyday In fact the whole Hotel was spotless.All the staff went out of their way to be helpful and make our stay enjoyable. We took th... Read more
from Kuwait City, Kuwait
Submitted on 06-06-2016
I really like every single thing during my stay in waldorf astoria the staff is really friendly and amazing the smell of the lobby was really nice the room is big enough sea view from the balcony is fabulous and the clean of the room the amenities bathroom bathtubs ,the breakfast buffet can meet everyone taste ,and if there is more than 10 rating I would really gave it to this hotel.
from Hampshire, United Kingdom
Submitted on 06-06-2016
This is our third visit to this property and we had a wonderful 5 days. We prefer the adult swimming pool and really like the fact that there is a choice to suit those both with and without young children. Daimer was excellent and really attentive and professional and the staff are great at keeping you topped up with water as and when you need it. There have been quite a few changes in staff and especially in the Club Lounge. However all the staff in the Club Lounge are really good and looked a... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 06-06-2016
Fantastic! The staff were very friendly, the rooms and service were excellent. Would definitely recommend this hotel! Would definitely stay here again. Loved the location set on the Palm. Can't wait to go back!
from United Kingdom
Submitted on 06-06-2016
Had a fabulous time at Waldorf Astoria on the Palm. Lovely staff in all areas of hotel. Good food and service. Lovely beach and attentive staff that look after your needs. Upgrade to the executive lounge is well worth it for what you get. If you are in need of exercise the gym is superb and has a fantastic view from the treadmills. Easy to book trips and cars to get around Dubai and excellent concierge service. Rooms very very clean.
from Pasadena, California
Submitted on 10-06-2016
My husband booked this hotel for my Birthday in March. We were both extremely impressed. We are expats who have traveled the world working & on holiday so we have stayed in our share of hotels & resorts. The Dubai Waldorf is beautiful & the service excellent. Everyone makes you feel special. Mohamed at the pool every day went out of his way to remember what we liked to drink & a place sitting in the shade. We experienced such courteousness from all staff & were lucky enough to be on the Club Lou... Read more
from Bournemouth, United Kingdom
Submitted on 10-06-2016
We have just returned from an amazing week at the Waldorf Astoria. The service and facilities are second to none and what you would expect from a Waldorf Astoria resort. There are only 319 rooms and enough sunbeds for everyone throughout the day so you don??t have to get up really early to secure your spot! It is a relaxing, modern hotel with a beautiful private safe beach. The food is incredible with plenty of choice for all tastes including children. Staff were outstanding and there to c... Read more
from
Submitted on 10-06-2016
Excellent customer service by lakshay, spent every minute paying attention to detail. I would recommend this hotel to anyone with a family as lakshay at the pool bar waited on us hand and foot. All drinks were provided straight away when we asked and lakshay went the extra mile without even being asked. I will most definitely be coming back.
from Liverpool
Submitted on 11-06-2016
This was my second visit to the Waldorf Astoria Dubai. I never imagined anything could surpass my first visit but it did. The location is perfect and the fact it has an adult only pool was a very big plus for us. While around the pool, the staff who are very attentive constantly come around with ice bags, with complimentary bottles of water in a bag of ice cubes. A very welcome touch. My friend & I stayed half board and were amazed at the standard, the presentation and the choice at the buffet.... Read more
from Hannover, Germany
Submitted on 11-06-2016
I was here for a week and the service was really nice! They were really respectful and friendly. I loved the pool and beach area. We almost became friends with Kasun and Ruwan, two workers. I can really recommend this hotel..it was one of the best vacations of my life!
from London, United Kingdom
Submitted on 29-06-2016
After a wonderful stay last year my husband and we decided to return again this year and this time bring our mothers with us for a 4 day break. The staff in all departments throughout the hotel were very friendly and helpful. Special thanks to night manager Marco who went above and beyond to help my mother-in-law after she banged her head. The hotel is spotless with a great gym, swimming, beach and dining facilities. Rooms again are spotless and beautifully decorated. The smell throughout the ... Read more
from Southampton, United Kingdom
Submitted on 30-06-2016
We went during Ramadan which I have done before & didn't notice much difference from previous trips outside of Ramadan. If anything it made the hotel quieter which I enjoyed as the quality of service was good, especially Kasun and Abul by the pool.
from
Submitted on 30-06-2016
Just completing a fabulous 10 Day stay at the Waldorf Astoria on the Palm, Fabulously clean, very attentive Staff, food choices excellent, drinks a bit expensive but expected, Only negative is its very very quiet on an evening, and even knowing and booking during Ramadan, they have closed a few restaurants and social areas. No entertainment whatsoever on a night time, Make the most of the Happy Hour in the Serefina Bar !!!, but no access to under 21's due to Dubai laws. However the pool and bea... Read more
from London, United Kingdom
Submitted on 30-06-2016
Bit late in the year to be reviewing but stayed here from xmas and new year. The hotel is on the palm away from the hustle ans bustle. It can take a little while to get off as there is development along the main road so roadworks can slow the traffic. The hotel is lovely. We had a large room with two doubles and a rollaway. Large balcony which overlooked the pool, beach and city. The hotel ran treasure hunts for children on xmas day and Santa appeared on the beach on a camel! Only in Dubai! Ne... Read more
from
Submitted on 30-06-2016
I recently stayed at the waldorf astoria jumeirah palm and I was very impressed with the customer service and the attention to detail. The room was perfect double queen size beds with sea view. My daughter has allergy and attention was given when ordering room service or dining in the restaurant. The housekeeping, reception and waiters in restaurants is 10/10 with no faults. I will be definitely booking to go back later this year. Very happy customer and I will be recommending this hotel to stay... Read more
from London, United Kingdom
Submitted on 03-07-2016
We loved this hotel and the room. We went for the palm view room and absolutely loved it. All the staff are very attentive too, although I have to say there was one occasion where we have just arrived from the water park so as you would expect we were not looking at our best and so the guy at the reception assumed that we were not staying in the hotel, a bit too pretentious we thought! Nevertheless we had a very good time and enjoyed our stay here. Mohammed Shakar from reception was super helpf... Read more
from Dubai, United Arab Emirates
Submitted on 03-07-2016
Great overall staycation. The room was spacious and clean and the pool area was nice. We have two young boys (3 and 9) and the staff were very welcoming towards them. We had a party for 9 at LAO and it didnt dissapoint. The food, ambiance and service was first class. One concern, please do not use the kids club. Staff member was very rude to our children and was constantly on the phone. My 9 year old was genuinely upset after the experience there. Staff selection needs to be done more carefu... Read more
from County Westmeath, Ireland
Submitted on 04-07-2016
This is probably the only property in which we've stayed that I have no faults or negatives to report. The condition of the hotel is excellent throughout. The food was top class, and the staff exceptional. We were given a room on arrival at 7am, to our relief. The inclusive breakfast was transferred from our final day to our first as we were leaving early also. The inclusive meals really were inclusive, no irritating supplements unless we chose to dine in the more expensive restaurants. Very ... Read more
from
Submitted on 04-07-2016
Visited this place with friends .beautiful hotel ' very quite and nice place to relax ' attentive service ' Italian restaurant was very good . Nice pool and the restaurant attached to pool was amazing ' thnx anuraj for looking after us
from Baltics, Europo
Submitted on 04-07-2016
Rooms & food were fine, but nothing special. Stuff - was quit arrogant, unless You are with a full make up. Expect to take at least cocktail dresses with You. During the stay Palm road was on renovation and it was taken us 2-3 h to get to the town and back by taxi - water taxi was extremely limited
from Emirate of Dubai, United Arab Emirates
Submitted on 07-07-2016
From the moment we checked in until we left the hotel, everything was just perfect. First we were ushered in the VIP section during check in and Marco the conscierge who welcomed us showed us around the property. As it was my husband's birthday, we were given complimentary cake, wine and cheese by our personal conscierge Mark Dalit who was very helpful and accommodating. We felt like VIP guests the whole time as he made sure we have everything we need. The rooms are spacious and luxurious, the s... Read more
from Gothenburg, Sweden
Submitted on 08-07-2016
There is nothing to dislike about this hotel. If you want a quiet and relaxing vacation, this is a perfect choice.. Stuff was amazing, specially Emma, Ester and one more girl from Mezzerie(unfortunately forgot the name)and Amal and Kasun from the pool bar!! I would definitely come back here when i visit Dubai again in the future!!
from Dubai, United Arab Emirates
Submitted on 08-07-2016
Fantastic venue and definitely the best staff in dubai! The service is flawless! As soon as you arrive they assist you in finding a spot and you are served cold water before even sitting down. Mohamed in particular has delivered outstanding service every single time. Very tentative so you don't need to chase the waiters. Mohamed is always good at giving recommendations on the menu and has on several occasions customized fresh mocktails for me and my friends. He is definitely one of the main reas... Read more
from
Submitted on 08-07-2016
Adult pool is a must visit. Mohamed the F&B Adult pool attendant made our stay.. Firstly his smile beamed in the sweltering heat.. He was not fazed with such temperatures and extreme heat. This gentleman worked so hard with a professional style .. Always topping up ice, asking for refreshments and cold towels. Seriously Mohamed was 1st class in customer service. How we could ever complain sitting in the sunshine whilst this gentleman made everyone around the pool feel comfortable and nothing was... Read more
from
Submitted on 08-07-2016
It was realy nice try and enjoyed the time over there with best service from kasun ans amal thank you guys, as well the room it was realy good nice view as well as service was the best. Hope this try will be continuesly when ever i come to dubai inshallah
from
Submitted on 10-07-2016
An excellent hotel with extremely helpful staff and facilities. I would like to make special mention to Mohammed in the adult pool section who could not do enough for us and the Manager in the Mettier restaurant.
from Dubai, United Arab Emirates
Submitted on 10-07-2016
From the location, to the hotel amenities and of course to all the staff, you will be treated like a Royal family! The experience is just superb that you will keep wanting to go back again and again...
from Dublin, Ireland
Submitted on 11-07-2016
7 days in heaven at the Waldorf! I stayed here with my boyfriend in a king seaview room , bed and breakfast basis with access to the lounge. with this package you get a lot of free food with afternoon tea, evening snacks plus free cocktails every evening from 5PM-8PM which saved us a lot of money :) This was the best hotel I have ever stayed in. Both of us wanted to stay another couple days. FYI-We visited the Atlantis and we were so happy that we were at the waldorf. The atlantis was cheap (... Read more
from Worcester, Massachusetts, Usa
Submitted on 11-07-2016
This hotel provided excellent luxury customer service and allow early check-in if the room is available. Upon arrive, they gave my girlfriend a rose and gave us a upgrade to a room because it was our anniversary. Our room was well described and had a beautiful view of the pool and the beach. The housekeeping crew will clean your room 2 to 3 time with a request or no request. Try to dirty something in the room in the housekeeping crew will find it and will replace it we had a little blood stain o... Read more
from
Submitted on 11-07-2016
Naresh surprised me with superb room service. The towel decoration of aligator was amazing! And flower petals in the room was just too amazing to believe. Thank you so much Naresh!!! The room service was the best part during my stay. The rooms were clean, tidy and spotless of any mistakes. Have never experienced better room service than this one. Excellent job!!!
from Sharjah, United Arab Emirates
Submitted on 15-07-2016
Excellent hotel and location, staff couldn't do anymore to help, first class. Rooms were lovely and airy. Gym was amazing including the gym manager, who helped the whole family. Downside restaurants were a bit pricey.
from
Submitted on 16-07-2016
Was a bit apprehensive about staying at this hotel as previous posters had mentioned cocktail dresses etc, which are definitely not my style. I needn't have worried as we were treated like royalty by all the staff from start to finish. We had booked a King Deluxe room which was situated on 5th floor & gave us access to the Astoria Lounge as well as a personal concierge. Alessandro Conte made us feel so welcome & was on hand if we had any queries. Down by the adult pool Taimur & Mohammed anticipa... Read more
from Leeds, United Kingdom
Submitted on 16-07-2016
Me and my boyfriend have just recently visited the Waldorf on a stop over to Thailand for 4 days. It was absolutely wonderful, beautiful room, clean, modern yet still keeping the Arabic tradition. The hotel scent is absolutely gorgeous, wonderful air conditioned (although the room air conditioning did not exceed 18 degrees so did get quite warm at times). All staff were beyond helpful and did everything they could to make you feel like a member of the royal family! Kasun a poolside staff member ... Read more
from
Submitted on 16-07-2016
My husband and I came to Dubai to visit our niece. We had the opportunity to stay at your hotel and it was fantastic!! We were warmly welcomed by Mrs Jui and our Personal Concierge Mark and he did our check-in in the VIP Lounge. The bellman Victor brought our luggages to our room and we had a nice chat with him. We were amazed by the room and the nice view on the Burj Al Arab. The nice towel art made by the housekeeper Ankit was simply amazing!! The telephone operator Eassa was really patient an... Read more
from Burntwood
Submitted on 16-07-2016
Had a great pool day here. Stayed at the adult pool where it was so nice and relaxed, a real gem of a spot in Dubai. We also had great service from Amal at the lap pool. On such a hot day he was constantly bringing water, fruit and other drinks to guests and tirelessly ensuring everyone was happy. Made of experience so much better. Although this is quite far round the palm and takes a while to reach, it is well worth it. The hotel and gym facilities are great. Aground great hotel and look forwar... Read more
from Dubai, United Arab Emirates
Submitted on 17-07-2016
I spent a night there with my partner to celebrate our anniversary. The staff was incredibly nice and the hotel is gorgeous. They went out of their way to decorate the room with roses, petals and a hot bath was ready when we came back after dinner. Pros: - Huge rooms with view on the pools and the beach - TV in the bathroom (that you can watch while taking a bubble bath) - The fluffiest bathrobe I have ever tried - Great service: I asked for a vase for my flowers and late check out and the... Read more
from Germany
Submitted on 17-07-2016
Where do I start? Me and my family were here for 3 weeks.. Let me first say that we've seen many many hotels and resorts in Dubai, the Waldorf Astoria Palm Jumeirah was definitely the best! Off course some things went wrong but if you're in an hotel for three weeks it can't be perfect. After all we are people ;) And.. If something went wrong, the team managed it to put a smile on our face with some kind of apology. Think off a platter with sweets for my son.. With written "sorry Milan" I thin... Read more
from Dubai, United Arab Emirates
Submitted on 18-07-2016
Very accommodating on arrival,Howa and all reception staff just wanting to help make your stay perfect. Room beautiful and very clean. Service is excellent. Breakfast is amazing with everything you could possible want. All excellent quality. The service in the dinning room for breakfast was outstanding thanks to the impeccable staff.you could not wish for better service staff as Seraj,Perera,Mara,Emma and manager Rory. You venture to pool area and staff are there to meet any request you have esp... Read more
from Rockaway, New Jersey
Submitted on 18-07-2016
Outstanding staff, amazing food, the quality you would expect from a 5 star hotel. Several different restaurants to choose from, all were delicious. The stuffed cheesy pasta (forgot name) at Social might be the best thing i've ever eaten. The pool staff was amazing. The beach was nice, but since temps were well into the 100's, I mainly relaxed at a pool side cabana. Shout out to Kasun at the pool bar! Great Service and Great drinks!! I will be back and highly recommend anyone wishing to st... Read more
from
Submitted on 19-07-2016
Everything was perfect, the staff is helpful kind and makes every wish come true:) Around the pool we got to know Chinyene, Paul and Kasun they were attentive, friendly and because of them we were never thirsty, thank you Guys again! We couldn't survive the hot without you!:) The breakfast was excellent. Our room attendant was Arvink Sharma. He did towel Art for us, I was so excited every day what would be his new artwork and he did always a splendid job. And of course our room was perfectly... Read more
from London
Submitted on 21-07-2016
Our eclectic step family visited The Waldorf Astoria and we all absolutely loved it. The rooms are stunning and I don't think it matters which side you stay on; both offer outstanding views. When we visited in August, it was way to hot to sit on the balcony but by the pool and gulf, you adjust and can cool off in the pool. The sea not so much. Hot sea was an experience ! As a drinker, it was strange to have a 'dry' week. The drinks were just too pricey, but that's Dubai for you. Excellent ... Read more
from Birkenhead, United Kingdom
Submitted on 21-07-2016
On our way back to the UK after an exhausting but exhilarating time in South Africa, Zimbabwe & Botswana. We decided to have a short stop over in Dubai as a lie down & relax time. We had arranged to stay at the Waldorf Astoria Hotel on the Jumeirah Palm. We arrived at 06:00 in the morning so were not sure about what would happen. From the moment we were whisked into the reception we knew we had chosen the right hotel for us. Our luggage was stored & we shown to the club lounge on the 5th floor w... Read more
from
Submitted on 22-07-2016
Kasun and the other guys by the pool are so kind and nice!! Super helpful!!! The hotel itself is amazing! Have no words to describe!! We all love it ?????? The restaurants are amazing! The food is a perfect quality! The buffet is unreal! I mean the amount of food and choices...just crazy! Breakfast as well! The pool,spa and gym all amazing! Plenty of space and feels welcoming!
from Budapest, Hungary
Submitted on 23-07-2016
Everything was great! The hotel and the beach are super nice. Breakfast was wonderful and the staff was very helpful, kind and friendly there. At the beach side the crew was also very kind and friendly with us. Special thanks to Newan P. for his great service and kind help to keep us alive in this hot weather at the beach. :)
from Sydney, Australia
Submitted on 23-07-2016
My family and I had a wonderful vacation time at Waldorf Astoria Dubai Palm Jumeirah. We enjoyed the luxury rooms, the amazing atmosphere, the great hospitality and especially the Club Lounge team, the pool and beach side and the staff of Astoria. I expect to stay again very soon at the hotel.
from Langho, United Kingdom
Submitted on 27-07-2016
We needed a bit of luxury, good service and somewhere to kick back and relax. In every way the venue and especially the team there delivered. From the delightful and efficient check in experience to the beach, pool and restaurant teams (Emma at breakfast, Leslie at dinner and Moustafa) and the great room team (Isaac) we were made to feel welcome and were looked after superbly. We will be back sooner than later and would highly recommend the Waldorf Astoria Dubai Palm Jumeirah
from
Submitted on 27-07-2016
I had a three day stopover in Dubai returning home from Europe. I checked into the Waldorf Astoria Dubai and it is absolutely devine. Staff & service incredible. The Spa treatments were fabulous, the best Hummam Body scrub I'd ever had it was amazing thanks to the lovely Nikoleta. I also had a much needed pedicure given by Andrew who restored my feet & toes back into better shape than when I had my last pedicure. Food is amazing. Pool boys always on hand with wet face towels, ice water & special... Read more
from United States
Submitted on 27-07-2016
We stayed at the hotel for three days, We received a nice welcome with Lime/Mint juice, the check in process was smooth. We were told how everything works in the room. We walked around the hotel and got some amazing pictures. The hotel has a good beach with pool for kids to play. Nice restaurants to grab a bite. My only concern was it is a little far from everything (except Atlantis), there is a free shuttle but it is not big enough to take all the guests to the city. It gets a little cramped ... Read more
from Edinburgh Scotland
Submitted on 27-07-2016
Fantastic customer service during my 8 night stay with my two boys during July. Specifically, service and care from the breakfast and dinner staff was awesome. They made every meal fun and special. Ditto for the experience in the 5th floor lounge. We will return.
from
Submitted on 27-07-2016
Just spent an amazing week at the Waldorf Astoria. The hotel is ascetically beautiful. The infinity pool is amazing and the hotel is located right on the beach. The club lounge is a fantastic feature with cold drinks all day, afternoon tea full of different foods and cakes and drinks in the evening. The club lounge service is exceptional, especially our concierge Alessandro who looked after us the whole time bringing us anything we needed and asked for. The staff at the pool are so helpful and c... Read more
from
Submitted on 29-07-2016
We had a fantastic service special mention nuwan p he is very frendly and anazing service thank you nuwan he is special credit for the hotel and hotel is very butiful beach also very nice i hope to cone back to this hotel for our vacetion thank you nuwan again for you four your grate service
from London, United Kingdom
Submitted on 29-07-2016
The Waldorf Astoria on The Palm in Dubai is rather exquisite. I travelled in July 2016 with another adult and two children under twelve. We arrived early morning and it was already extremely hot. The drive from the airport to the hotel is 45 minutes to an hour, plenty of time to take in the City. As you approach, there is still plenty of construction work going on and this includes on either side of the hotel (as at July 2016). There are cranes at every angle but the noise was barely noticeabl... Read more
from
Submitted on 30-07-2016
My wife and I have just had four fabulous days at this hotel. The staff and amenities are first class and nothing is too much trouble from the in room service to the free water at the pools. The poolside attendants are first class set up the beds bring round cold towels and fruit kebabs as well as the water. The reception and concierge are knowledgeable and helpful and the free shuttle service is well worth taking to nearby Atlantis or Emirates mall. I would highly recommend this hotel and the r... Read more
from
Submitted on 30-07-2016
The Waldorf Astoria is one of the most beautiful hotels in Dubai. Big thankyou to nuwan and kasun on the beach which is where I spent most of my trip. The rooms are spacious and full of the latest technology, especially the media wall which let me plug my Australian chargers in.
from Durban, South Africa
Submitted on 30-07-2016
Had a nice time, greeted with a nice cool towel and some juice while checking in. Rooms are superb. Will definately come back. Even got a baby cot at no charge and a baby chair in the restaurant. Great sea views and private beach.
from Oxford, United Kingdom
Submitted on 02-08-2016
We stayed here as a couple late June/July after much research into hotels we choose this one after viewing glowing reviews and were not disappointed! The hotel is situated on the palm it's about five minutes down the road from Atlantis. It is very quiet around the hotel which is what you want when you're on holiday! We arrived around 11pm Dubai time we received a very nice welcome, check in was very easy. Once taken by one of the staff to the room we were over the moon with it! The rooms are hug... Read more
from
Submitted on 03-08-2016
As you walk into the hotel you are stunned by the interior. The staff were friendly and the room were very nice. Housekeeping did an amazing job. The buffet restaurant is amazing. Must check it out and the restaurant manger is very nice (moustafa).
from Scotland, United Kingdom
Submitted on 03-08-2016
We were on a 2 night stop over on the way home from Koh Samui. Planned to visit the Aquaventure Park at Atlantis which is very close by. In comparison to the Atlantis Hotel which in itself feels like a busy theme park, the Waldorf is tranquil and stylish. Rooms were gorgeous - children had a beach view room which I think was nicer than our city view. Breakfast was just as good as expected for Dubai - huge choice! Pool and beach area lovely with the comfiest sun loungers ever. Only negative poin... Read more
from Perth, United Kingdom
Submitted on 03-08-2016
We visited the Hotel last year, we had such a lovely stay we decided to return as we wanted to complete our tour of Dubai. We had very high expectationso f the Hotel and knew the quality of the rooms and service. However, this time the stay was not as enjoyable due to a general level of disappointed at the quality of the Hotel and an issue of a missing watch. Firstly be assured that if you stay here you shall receive a very high level of service, mainly from restaurant staff, especially those in... Read more
from
Submitted on 03-08-2016
It was a pleasant experience staying at Waldorf Astoria Palm Their Food is Excellent, Service is great specially at the Pool Bar we had Amal and Kasoun serving us they were very friendly and attentive Would for sure love to visit this place again
from Mumbai (Bombay), India
Submitted on 05-08-2016
I go to Dubai once every couple of months and I normally stay at my favorite hotel, Conrad. This time my wife was accompanying me so I decided to stay at Waldorf at the Palms. While belonging to the same hotel chain, the difference could not have been more stark. 1. Let me start by saying that almost ALL the staff at the hotel feel like they have a chip on their shoulder. No one was rude but majority were very stand offish. With the exception of 1/2 staff member no one exuded any warmth whatso... Read more
from Coventry, United Kingdom
Submitted on 05-08-2016
First time I have ever left a review, but wanted to share our experience...... The hotel greeted us With a warm welcome and the staff showed us to our beautiful clean room overlooking the burj. The food was excellent and the restaurant staff friendly. The best bit of out stay was on the beach relaxing and being waited on by an amazing waiter called nuwan P , no end of refreshments bought over to us and was very friendly and chatty. He has been amazing! The heat is frighteningly hot but cold t... Read more
from Bournemouth, United Kingdom
Submitted on 06-08-2016
Stayed there for 5 nights with my sister to celebrate her birthday. Service was amazing from the moment we stepped into the hotel. We had a very warm welcome during our check-in from Catrinel who explained everything about he hotel for us. Emmanuel at the concierge desk was also great at recommending us things to do around Dubai. The desert Safari is a must! On our 3rd day we decided to enjoy the beach and the poole at the hotel and everyone provided amazing service especially Nuwan. I loved the... Read more
from Sydney, Australia
Submitted on 06-08-2016
Spent one night here in early August. The staff are very friendly and the service is top notch. We were upgraded to a suite and the room was great. The buffet breakfast was exceptional as well. Cannot speak more highly of a hotel and was a great place for some food/swim/rest to get over the jet lag from Australia! Only con is that it is a about a 40min drive to the Mall. However, it is very cheap in a taxi, about 60-70 AED. 10/10!
from Dubai, United Arab Emirates
Submitted on 06-08-2016
This was our 1st stay in the hotel, though we have dined there before, and we were not disappointed at all. The room was excellent with skyline n sea view. Room amenities and facilities were very good. Special mention needs to be made of staff courtesy n service which made us feel valued and welcome right from the moment of entry. Mezzerie had a good breakfast spread. Dress code seemed to be an area of contention. We were told that no shorts n flip flops are allowed at any of the dining o... Read more
from
Submitted on 09-08-2016
Just returned from 5 nights at the Waldorf Astoria Dubai Palm and I although I always read other peoples reviews have never added my own but felt I had to this time. The hotel is stunning and the facilities are excellent but what makes this hotel stand out is the staff. From the doorman, reception, housekeeping, pool guys, concierge team and the restaurant staff could not do enough for you and are a real asset to the hotel. We upgraded to the Premier lounge floor and this not only saved us mone... Read more
from Aschaffenburg, Germany
Submitted on 09-08-2016
We stayed for a few years at the Atlantis at the Palm Jumeirah beach but for this visit in Dubai we booked this really beautiful and in all the ways luxury Waldorf Astoria resort. For HHonors Diamond members this Waldorf has some really nice offers. We booked a superior room and got upgraded to a nice Deluxe room overlooking the Burj al Arab. It was simple amazing to wake up with this view in the morning from our balcony. Also there is a free breakfast at the Mezzerie restaurant on the lower gr... Read more
from
Submitted on 09-08-2016
Went there to celebrate my bday. My son came with me. The hotel was impeccable (what can you expect from Waldorf?) We did lots of water activities. The breakfast buffet was delicious. They brought me a delicious piece of cake to my room for my bday. Mark Dalit was our personal concierge and I was very pleased with his professionalism, knowledge of the city and things to do and friendly approach to our many request. He made a world of a difference to our stay and visit in Dubai
from
Submitted on 10-08-2016
Great hotel, lovely food, the staff are excellent, caring, the rooms are immaculate in cleanliness and decor. Special thanks to Naveen on the beach for attention, care and entertainment of our daughter eve. The beach is clean, sea is clear and very warm. Food every day is a new kitchen, a large variety of dishes and all dishes are beautifully decorated and very high quality, tasty. The meat is amazing! We recommend this hotel. And we will definitely return here. We have something to compare!
from Riyadh
Submitted on 10-08-2016
this hotel was such a luxurious experience .. i went there with my husband for a lil get away and it was perfect .. the reception guy was very nice and accommodating and he suggested that we enroll to HHonors program for the free wifi which was great. the breakfast was very delicious and had many options .. the seating outside was very nice and with great view to the beach and pool .. the hotel offers many sea activities we tried the parasailing was really relaxing if you may believe it hehehe ... Read more
from Linz, Austria
Submitted on 13-08-2016
From the moment we arrived to the moment we left - we could honestly not fault one aspect of this resort. Often in hotels something is not 100%...but at this hotel, we could not fault anything. Big thanks to the amazing staff, especially Kasun at the pool bar was so friendly and helpful it really couldn't be better. This is the most luxury friendly welcoming hotel you could wish for. We'll be back :)!
from Sydney, Australia
Submitted on 13-08-2016
Honestly I am very weary of hotels that have too many good reviews. However, a friend recommended this hotel and i am glad he did. A great place to visit if you want to stay on the palm and be away from the busy city and large resorts. You are not just a random at this hotel. This hotel is a real treat. Every team members was genuinly friendly and helpful. Check in was a breeze. Room was great. Breakfast buffet was very good. Despite it getting very busy from 9.30am you did not have to wait a... Read more
from
Submitted on 13-08-2016
If you ever stay at this hotel visit the serafina lounge and listen to Stephen Williamsons music it will blow you away, very talented guitar player/singer, the waldorf astoria is a fabulous hotel with a pool for adults only a very clean well groomed and most helpful staff 5 star all day long
from Budapest, Hungary
Submitted on 13-08-2016
The hotel building is sure amazing the hotel staff and service too. I never see a same high on a top. The beach service is the most grate. Kasun & Nuwan they men at next to pool at pool bar. He works is amazing he never tiredly to help and give any what you want also drinks foods or kind words. He is looking for all wishes, keep in minded the guest he knows the names and what the guests drinking! Respectfully stuff.
from Dubai, United Arab Emirates
Submitted on 13-08-2016
Gracious, guest-centric staff in a beautiful setting - sufficiently far away from the bustle of the city to really enjoy a 'resort' setting. The suites are lovely, well designed with large balconies - a sea or Palm island view guaranteed. Great F&B choices including a Michelin star restaurant. Adult only pool great for those seeking a quiet poolside read...water a lovely chilled temperature even in mid summer.
from London, UK
Submitted on 15-08-2016
We just spent 2 weeks family summer holiday at this hotel. It's immaculate, well appointed, but it's the staff who truly make it special. I'd specifically like to thank Kasem and Julian at the pool, Anne in The kids club, Emma and Esther at the Mezzerie and a special thanks to Isobel and Abhishek for their extra efforts to make us happy, comfortable and feel valued. I have rarely experienced such personal and thoughful consideration in any hotel across the globe. Waldorf Astoria management you s... Read more
from Liverpool, United Kingdom
Submitted on 16-08-2016
This hotel is fabulous, staff are amazing, our concierge Mark could not have done enough for us, the Social and Lao restaurants are outstanding, the rooms are large & have every amenity, the pool staff Shay and Mohamed do a fantastic job and very helpful nothing is too much trouble, we would definitely return here again .
from
Submitted on 16-08-2016
Apart from the generally amazing experience we had at this hotel, the room Service was one of the most distinguished pleasant surprises! Everyday we came to the room and found it perfectly clean, all the towels and necessities stocked up and there were some pleasant surprises! Come stay at the hotel to check out which) P.S. Special thanks to Abmishek for the surprises and perfect stay ????????
from Birmingham, United Kingdom
Submitted on 16-08-2016
we have just got back from Dubai on the 15/8/16 after spending 10 nights here and I can truly say this was a amazing Hotel, all the staff where fantastic, polite and friendly, We stayed half board and the food was fantastic with the different themed nights and plenty on offer, we never had a bad meal from breakfast to evening meal, the Hotel its self is fantastic really clean and the room service it out of this world, always clean and plenty to offer you , water on tap and bowls of fruit in the ... Read more
from Essex, United Kingdom
Submitted on 17-08-2016
This was our second time to Dubai and I must say this holiday has been unforgettable from start to finish. The hotel staff were so helpful the room service was 100% top service you couldn't get any better, and as for the pool staff well they were constantly making sure you had water cold towels making sure your ok cannot fault this hotel at all. Especially want to say a BIG thank you to the pool staff and Naveen your the best guys. See you next August can't wait to see you all again.
from
Submitted on 09-09-2016
The staff they served us at the bar pool where fantastic . Very friendly and very efficient in their service . our journey was great thanks to their quick response for all our orders . Thank you Amal and kasun.
from
Submitted on 09-09-2016
We come to Waldorf Astoria very often to spend a weekend with a family. The pool area is amazing and staff are very helpful and efficient. I would like to thank you specially to Amal and Kasun, they are always around!!! I recommend to visit the hotel and have unforgettable time!
from Pisa, Italy
Submitted on 09-09-2016
I come here every now and then with my prevelee card. The hotel is wonderful, swimming pool with small gazebo inside are very nice and the people at the pool bar area are super helpful. Special thanks to Amal and Kasun See you soon :)
from Milan, Italy
Submitted on 09-09-2016
Best experience ever in Dubai! Maybe the place is a bit far from main centers, but it worths, of course! I recommend to come here for vacations or, if you are living in Dubai, even to spend just a super relaxing day by the pool or the beach! Very professional staff, specially Kasun and Amal: the best! Will come back for sure!
from London, United Kingdom
Submitted on 09-09-2016
First time visiting this hotel the expectation was everything and more 5 start is not the word to describe it service was phenomenal staff were excellent....incredible, would definitely recommend anyone to visit here! Mohammed at the adult pool will make you feel like royalty very nice man looked after us made us feel at home Hamzah Khan
from Workington, United Kingdom
Submitted on 11-09-2016
I cannot compliment the staff at this hotel too highly; they were amazing one and all and helped to make our first stay in Dubai a memorable one. The hotel like the city itself is immaculate and spotlessly clean throughout. The rooms are both spacious and extremely well appointed. The service throughout is first rate and the staff genuinely care and make it their business to get to know you. Our dining experience was fantastic with first class food and so many options. We look forward to a retu... Read more
from
Submitted on 11-09-2016
This hotel was just amazing, 2nd time in Dubai and the hotel just made it for us. Everyone who worked here was just so friendly always greeted us with a hello and smile. Special shout out to Kasun and Amal at the pool they were so lovely always getting us drinks and making sure we were ok. By far the best hotel we have stayed in.
from Greater London, United Kingdom
Submitted on 11-09-2016
Great hotel, rooms were excellent and staff were first class especially my new friends kasun and Amal from the pool bar! Food was great too, a lot of vajjriety and unlike many other hotels the buffet food was restaurant quality. Bee sure to check out the cinnamon rolls at breakfast they were amazing!
from
Submitted on 11-09-2016
We had a great time at the Waldorf in Dubai, Ramesh Banda was a fantastic member of the staff and his towel art is incredibly impressive. They went above and beyond for us! Great experience, wish we had more time. Special thanks to yogendra as well
from Cape Town Central, South Africa
Submitted on 11-09-2016
I originally underestimated this grand hotel. I was very pleasantly surprised however when I received a private email from a personal concierge and then by the attention to every detail of my stay with them. From a few days before arriving to after I have left I had individuals look after my needs, even anticipating some of them. I received a better room than I originally booked and will say here to book directly with the hotel as it will cost you about £60 do do it through a booking website... Read more
from London, United Kingdom
Submitted on 15-09-2016
I visited mid August. We chose this hotel because of the cheap price for a 5* including breakfast. We chose a superior King room with a view of the palm. Upon arriving the reception said unfortuantly: due a a glitch we cannot offe the room you requsted on booking.com. Tired, annoyed and with it being midnight, we agreed (hotel fully booked) Went to our room, first night, room was ok, nothing nice, bathroom beautiful (exception). Woke up to check our room view- the room view: worst view I hav... Read more
from Glasgow, United Kingdom
Submitted on 15-09-2016
Mezzerie and poolside staff were particularly friendly, especially Khan and Rory in the restaurant area and Mohammed at the pool...made us most welcome and relaxed. I would recommend a visit, ideal for couples and families with the different pools for different ages.
from
Submitted on 15-09-2016
Hotel was very clean & luxourious. The staff were very attentive & treat us like stars. The holiday was for our silver wedding anniversary and was extremely special- we won't forget it in a hurry. Rajesh.Banda.and Jay. yogendra looked after our room and kepr it extremely clean. They also nipped in to make us some interesting shapes with towels- amazing!!!!
from Southport, United Kingdom
Submitted on 15-09-2016
I would like to say my whole experience from start to finish was excellent, all the staff are well presented and are exceptional in their work, my house keeping was the best I have experienced a big thank you to Ramesh Banda and jay yoqendra, for all you did for me , you made my stay even better than I could imagine,
from Essex
Submitted on 15-09-2016
So far our stay has been excellent, staff are very attentive especially around the poolside. Today we had a drink made after asking for a cool refreshing drink we call it the Mohammed special.picture below.12days to go .
from Glasgow, United Kingdom
Submitted on 17-09-2016
First visit to Waldorf Astoria everything is exceptional service from Ramesh.Banda and yogendra first class will come back again many thanks. Amazing crocodile with towels and flowers we are so happy .........
from
Submitted on 17-09-2016
Absolutely fantastic stay at the Waldorf. The hotel was beautiful. The location perfect. Ramesh in particular was brilliant. Our room was immaculate every day. We had lovely towel art and he looked after us very well. There was nothing we were in need of. We have been absolutely spoilt. Thank you Ramesh!!! The housekeeping supervisor Yogendra always ensured that we were satisfied with our room.
from
Submitted on 17-09-2016
It is the staff that make this hotel absolutely majestic! We were initially going to stay at the Atlantis however, changed our booking to stay at the Waldorf as we had read poor reviews about the Atlantis. I'm so happy to say we made the right decision. From the moment we entered the hotel, we were looked after! I cannot fault the hotel and this has definitely become our "go-to" holiday. We met one couple who said that they had only been 3 months ago and they were already back with the food bein... Read more
from Dubai, United Arab Emirates
Submitted on 17-09-2016
Brilliant hotel in fab location. All staff super helpful and friendly. Housekeeping team great. Ramesh Banda and jay yogendra stood out in particular. Thanks very much, especially the surprises in the room, which went well beyond the call of duty. Club lounge also superb. Beach fantastic
from Exeter, United Kingdom
Submitted on 18-09-2016
We upgraded to the premier rooms and the views and standards were great. No complaints during our stay at all. Strongly recommend you check when Eid is as they do not serve alcohol during this time therefore although you have paid for cocktails etc, it is limited service.
from Dublin, Ireland
Submitted on 21-09-2016
Had a fantastic stay in Waldorf Astoria,,this hotel really lives up to its 5 star rating.what really sets it apart is the level of service at all levels.Nuwan at the beach could not have looked after us any better,,,and always with a smile.We have to recommend the Vietnamese restaurant,Lau ,,,in many years of travelling,,,it is rare to find such a high quality of service and food,,,under fantastic management of Pridaf,,,excuse misspelling,,,would highly recommend and will return,,,Thank you all ... Read more
from Alexandria, Egypt
Submitted on 21-09-2016
I a day use there with my family. I booked it online as by phone they said there was no availability due to EID holiday. Anyway, it was really Awesome. You get a room for the day use with access to pool and beach facilities with a very reasonable price ( This is not the situation in Kuwait!!! where you do not get a room for the day use). Everything was really WOOOW, the design, the service, quality of food, the staff. We had also to attend a wedding on the same night and 2 am I requested a car t... Read more
from Sunderland
Submitted on 21-09-2016
I visited this hotel with my husband, daughter and son in law for a weeks holiday it was a treat from my daughter and son in law the hotel was amazing check in was speedy and the welcome drink was well received by us. Our room was amazing very large and sumptuous. The bathroom was huge and fabulous toiletries which were replaced every day. Bottled water was left every day also. We upgraded to the Waldorf club lounge and it was money well spent. From breakfast to cocktails and canapés it's the b... Read more
from
Submitted on 22-09-2016
Very good service lovely hotel and excellent service from Mohamed who served us around the pool . And all the staff were very friendly and most helpful making our first time here very enjoyable and we will definitely be coming back to this hotel again thank you all
from Doha, Qatar
Submitted on 22-09-2016
From the moment you step into the hotel premises you feel special. We were greeted at the entrance of the hotel with a big warm smile and then escorted to the check in Our room was spacious with a beautiful sea view. The beach was clean and the staff were super helpful. We tried two of the restaurants and loved the service as well as the food
from Dubai, United Arab Emirates
Submitted on 25-09-2016
Really friendly staff, quick service, big pool and beach, nice cabanas for everyone, water and cold towels. Good food, shisha lovers can enjoy it in the pool side as well. Till now the best beach club for Privilee members. Well done
from Glasgow, United Kingdom
Submitted on 25-09-2016
Now our fifth trip to the hotel and have to say it's improved since last trip. The choice of food has improved and the quality still great. Room was excellent with a great upgrade at check-in, in recognition of Hilton Hhonors status. Staff were incredibly attentive as ever and remembered us and our preferences without prompting. Too many staff to mention for their excellent service - the staff here really do look after guests very well - but particular praise for Ruwan and the team at Palm Avenu... Read more
from
Submitted on 26-09-2016
Amazing holiday and the staff are so friendly and helpful. Rooms are beautiful,so much space. We have a little one and staff were so accomodating and wanted to make her stay better. Food was amazing and the pool was very inviting. Loved our stay will go back in a heartbeat
from Armadale, United Kingdom
Submitted on 26-09-2016
This is a difficult one to know where to start. Based on many glowing reviews for the WA, We booked for 8 nights at this property but moved out after only 2. I hope this will be seen as constructive rather than destructive publicity for the hotel. Having stayed at many great hotels in Dubai over the years, this one really did fail to tick boxes for us on various viewpoints. Our room, a King Suite with beach view was very large and spacious and had an amazing bathroom with lovely Ferragamo cou... Read more
from London, United Kingdom
Submitted on 26-09-2016
My husband and I stayed here for one night and were satisfactorily happy with this hotel. I say this only because of the price we paid we were expecting a little more. On arrival we were warmly greeted and found the staff to be very friendly. We had a suite on the top floor, probably a touch too large for us but we did enjoy the space. Everything was luxurious especially the bathroom. Was extremely nice to have a bath and be able to watch a television in the bathroom. Our balcony overlooked ... Read more
from
Submitted on 28-09-2016
The hotel is fantastic the pool bar service from kasun and Amal was above and beyond. Would highly recommend to others and will definitely come back. Highly recommend the dune bugging in the desert. Hotel is clean and calm and relaxing
from
Submitted on 29-09-2016
An outstanding hotel were every last detail is covered. In the heat of Dubai the staff are always on hand to provide chilled bottles of water and cool towels. Particular thanks Kasun and Amal for their help and service at the pool and beach. The hotel interior is spotless and rooms are welcoming and extremely conformable.
from
Submitted on 29-09-2016
I experienced amazing service amazing room service, excellent breakfast, a lot of attention to detail. Extremely clean. fair offers, perfect gym. From all the many hotels I have visited in Dubai this one is the best by far! Ramesh Banda and Sushil made my and my wife's stay very memorable! Excellent romantic wedding anniversary!!!
from
Submitted on 29-09-2016
Perfect service at the pool by Kasun and Amal. We will come back again When it is too hot you get some fresh towels to cool off Water to drink is free of charge Nice swimming pool en very clean Toilets near the pool are very clean
from Berlin, Germany
Submitted on 29-09-2016
Perfect Location, very friendly staff and fantastic rooms. Great service from Amal and team at the pool area. Always cold drinks and a great place under the sun. They take care!!! This is true Waldorf service!
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