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Waldorf Astoria Dubai Palm Jumeirah

Dubai, United Arab Emirates (DXB)

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Based on 2288 reviews
Discover an abundance of services and amenities at the stunning Waldorf Astoria Dubai Palm Jumeirah hotel.
Room & Rates

KING SUPERIOR

FROM 55 SQM/DOUBLE VANITY BATH/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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KING DELUXE SKYLINE SEA VW

FROM 55 SQM/ICONIC DUBAI SKYLINE AND SEA VIEW, FURNISHED BALCONY/WALK IN CLOSET/DBL VANITY
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KING DELUXE PALM SEA VIEW

FROM 55 SQM/DOUBLE VANITY BATH/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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WALDORF ASTORIA SUITE

FROM 160 SQM/PANORAMIC SEA VIEW/DINING AREA, DBL VANITY/PANTRY-KITCHEN/WALK IN CLOSET
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KING PREMIER ROOM SEA VIEW

FROM 55 SQM/BFST-DRINKS-SNACKS/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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KING PREMIER SUITE SEA VW

FROM 100 SQM/SEP LIVING RM/PANORAMIC SEA VIEW, DBL VANITY/WALK-IN CLOSET/FURNISHED BALCONY
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KING ACCESSIBLE ROOM

WHEELCHAIR ACCESSIBLE BATHRM W/ROLL-IN SHOWER, FROM 55 SQM/LOWERED VANITY/ESPRESSO/BALCONY
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KING DELUXE SUITE SEA VIEW

FROM 100 SQM/SEP LIVING RM/PANORAMIC SEA VIEW, DBL VANITY/WALK THRU CLOSET/FURNISHED BALCONY
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PRESIDENTIAL SUITE

390 SQM/2ND BRM QUEEN BEDS/OFFICE/DINING ROOM, KITCHEN/TERRACE W/PANORAMIC SEA VIEW
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ROYAL SUITE

1500 SQM/3 BDRM DUPLEX/PRIVATE LIFT/360 VIEWS, RECEPTION/MAID-DRIVER RMS/TERRACE/GYM/JACUZZI
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2 QUEEN DELUXE SKYLINE SEA

FROM 55 SQM/ICONIC DUBAI SKYLINE AND SEA VIEW, FURNISHED BALCONY/WALK IN CLOSET/DBL VANITY
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2QUEEN DELUXE PALM SEA VW

FROM 55 SQM/DOUBLE VANITY BATH/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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2QUEEN PREMIER RM SEA VIEW

FROM 55 SQM/BFST-DRINKS-SNACKS/SEATING AREA, FURNISHED BALCONY/WALK IN CLOSET/ESPRESSO
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Waldorf Astoria Dubai Palm Jumeirah
East Crescent Palm Jumeirah, Dubai, NA United Arab Emirates


The expert concierge team at the Waldorf Astoria Dubai Palm Jumeirah hotel will be more than happy to offer suggestions on things to do, arrange a tour or a shopping trip or book a table at one of Dubais destination bars or restaurants.Maintain your exercise regime with an extensive selection of leading-edge cardiovascular equipment and weights in the contemporary Fitness Center. Refresh in one of two temperature-controlled swimming pools or simply stretch out on the soft white sands of the hotels 200m private beach, which boasts a prime position on the sunniest part of the Palm. A supervised Kids Club is available to ensure the children are kept entertained while you enjoy some time to yourself.Escape from the bustling city to the tranquil oasis of our 2000 m2 luxury Spa; featuring a lush outdoor garden and a wide variety of bespoke treatments designed to impart a sense of balance and wellbeing.The complimentary 24-hour business center at this luxury hotel in Dubai Palm Beach offers the latest A/V technology, a variety of useful corporate services, including printing and WiFi and 24-hour support from expert staff.


Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Pool Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis


Based on 2288 reviews
from Cromford, United Kingdom
Submitted on 06-06-2016
We have just returned from this wonderful hotel and to say it met our expectations fully doesnt do it justice . From the moment we arrived everything was perfect . The room we were allocated looked over towards the Burj hotel . The room was very large with a big balcony with fixtures and fittings all of high Quality . Our room was cleaned to a very high standard everyday In fact the whole Hotel was spotless.All the staff went out of their way to be helpful and make our stay enjoyable. We took th... Read more
from Kuwait City, Kuwait
Submitted on 06-06-2016
I really like every single thing during my stay in waldorf astoria the staff is really friendly and amazing the smell of the lobby was really nice the room is big enough sea view from the balcony is fabulous and the clean of the room the amenities bathroom bathtubs ,the breakfast buffet can meet everyone taste ,and if there is more than 10 rating I would really gave it to this hotel.
from Hampshire, United Kingdom
Submitted on 06-06-2016
This is our third visit to this property and we had a wonderful 5 days. We prefer the adult swimming pool and really like the fact that there is a choice to suit those both with and without young children. Daimer was excellent and really attentive and professional and the staff are great at keeping you topped up with water as and when you need it. There have been quite a few changes in staff and especially in the Club Lounge. However all the staff in the Club Lounge are really good and looked a... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 06-06-2016
Fantastic! The staff were very friendly, the rooms and service were excellent. Would definitely recommend this hotel! Would definitely stay here again. Loved the location set on the Palm. Can't wait to go back!
from United Kingdom
Submitted on 06-06-2016
Had a fabulous time at Waldorf Astoria on the Palm. Lovely staff in all areas of hotel. Good food and service. Lovely beach and attentive staff that look after your needs. Upgrade to the executive lounge is well worth it for what you get. If you are in need of exercise the gym is superb and has a fantastic view from the treadmills. Easy to book trips and cars to get around Dubai and excellent concierge service. Rooms very very clean.
from Pasadena, California
Submitted on 10-06-2016
My husband booked this hotel for my Birthday in March. We were both extremely impressed. We are expats who have traveled the world working & on holiday so we have stayed in our share of hotels & resorts. The Dubai Waldorf is beautiful & the service excellent. Everyone makes you feel special. Mohamed at the pool every day went out of his way to remember what we liked to drink & a place sitting in the shade. We experienced such courteousness from all staff & were lucky enough to be on the Club Lou... Read more
from Bournemouth, United Kingdom
Submitted on 10-06-2016
We have just returned from an amazing week at the Waldorf Astoria. The service and facilities are second to none and what you would expect from a Waldorf Astoria resort. There are only 319 rooms and enough sunbeds for everyone throughout the day so you don??t have to get up really early to secure your spot! It is a relaxing, modern hotel with a beautiful private safe beach. The food is incredible with plenty of choice for all tastes including children. Staff were outstanding and there to c... Read more
from
Submitted on 10-06-2016
Excellent customer service by lakshay, spent every minute paying attention to detail. I would recommend this hotel to anyone with a family as lakshay at the pool bar waited on us hand and foot. All drinks were provided straight away when we asked and lakshay went the extra mile without even being asked. I will most definitely be coming back.
from Liverpool
Submitted on 11-06-2016
This was my second visit to the Waldorf Astoria Dubai. I never imagined anything could surpass my first visit but it did. The location is perfect and the fact it has an adult only pool was a very big plus for us. While around the pool, the staff who are very attentive constantly come around with ice bags, with complimentary bottles of water in a bag of ice cubes. A very welcome touch. My friend & I stayed half board and were amazed at the standard, the presentation and the choice at the buffet.... Read more
from Hannover, Germany
Submitted on 11-06-2016
I was here for a week and the service was really nice! They were really respectful and friendly. I loved the pool and beach area. We almost became friends with Kasun and Ruwan, two workers. I can really recommend this hotel..it was one of the best vacations of my life!
from London, United Kingdom
Submitted on 29-06-2016
After a wonderful stay last year my husband and we decided to return again this year and this time bring our mothers with us for a 4 day break. The staff in all departments throughout the hotel were very friendly and helpful. Special thanks to night manager Marco who went above and beyond to help my mother-in-law after she banged her head. The hotel is spotless with a great gym, swimming, beach and dining facilities. Rooms again are spotless and beautifully decorated. The smell throughout the ... Read more
from Southampton, United Kingdom
Submitted on 30-06-2016
We went during Ramadan which I have done before & didn't notice much difference from previous trips outside of Ramadan. If anything it made the hotel quieter which I enjoyed as the quality of service was good, especially Kasun and Abul by the pool.
from
Submitted on 30-06-2016
Just completing a fabulous 10 Day stay at the Waldorf Astoria on the Palm, Fabulously clean, very attentive Staff, food choices excellent, drinks a bit expensive but expected, Only negative is its very very quiet on an evening, and even knowing and booking during Ramadan, they have closed a few restaurants and social areas. No entertainment whatsoever on a night time, Make the most of the Happy Hour in the Serefina Bar !!!, but no access to under 21's due to Dubai laws. However the pool and bea... Read more
from London, United Kingdom
Submitted on 30-06-2016
Bit late in the year to be reviewing but stayed here from xmas and new year. The hotel is on the palm away from the hustle ans bustle. It can take a little while to get off as there is development along the main road so roadworks can slow the traffic. The hotel is lovely. We had a large room with two doubles and a rollaway. Large balcony which overlooked the pool, beach and city. The hotel ran treasure hunts for children on xmas day and Santa appeared on the beach on a camel! Only in Dubai! Ne... Read more
from
Submitted on 30-06-2016
I recently stayed at the waldorf astoria jumeirah palm and I was very impressed with the customer service and the attention to detail. The room was perfect double queen size beds with sea view. My daughter has allergy and attention was given when ordering room service or dining in the restaurant. The housekeeping, reception and waiters in restaurants is 10/10 with no faults. I will be definitely booking to go back later this year. Very happy customer and I will be recommending this hotel to stay... Read more
from London, United Kingdom
Submitted on 03-07-2016
We loved this hotel and the room. We went for the palm view room and absolutely loved it. All the staff are very attentive too, although I have to say there was one occasion where we have just arrived from the water park so as you would expect we were not looking at our best and so the guy at the reception assumed that we were not staying in the hotel, a bit too pretentious we thought! Nevertheless we had a very good time and enjoyed our stay here. Mohammed Shakar from reception was super helpf... Read more
from Dubai, United Arab Emirates
Submitted on 03-07-2016
Great overall staycation. The room was spacious and clean and the pool area was nice. We have two young boys (3 and 9) and the staff were very welcoming towards them. We had a party for 9 at LAO and it didnt dissapoint. The food, ambiance and service was first class. One concern, please do not use the kids club. Staff member was very rude to our children and was constantly on the phone. My 9 year old was genuinely upset after the experience there. Staff selection needs to be done more carefu... Read more
from County Westmeath, Ireland
Submitted on 04-07-2016
This is probably the only property in which we've stayed that I have no faults or negatives to report. The condition of the hotel is excellent throughout. The food was top class, and the staff exceptional. We were given a room on arrival at 7am, to our relief. The inclusive breakfast was transferred from our final day to our first as we were leaving early also. The inclusive meals really were inclusive, no irritating supplements unless we chose to dine in the more expensive restaurants. Very ... Read more
from
Submitted on 04-07-2016
Visited this place with friends .beautiful hotel ' very quite and nice place to relax ' attentive service ' Italian restaurant was very good . Nice pool and the restaurant attached to pool was amazing ' thnx anuraj for looking after us
from Baltics, Europo
Submitted on 04-07-2016
Rooms & food were fine, but nothing special. Stuff - was quit arrogant, unless You are with a full make up. Expect to take at least cocktail dresses with You. During the stay Palm road was on renovation and it was taken us 2-3 h to get to the town and back by taxi - water taxi was extremely limited
from Emirate of Dubai, United Arab Emirates
Submitted on 07-07-2016
From the moment we checked in until we left the hotel, everything was just perfect. First we were ushered in the VIP section during check in and Marco the conscierge who welcomed us showed us around the property. As it was my husband's birthday, we were given complimentary cake, wine and cheese by our personal conscierge Mark Dalit who was very helpful and accommodating. We felt like VIP guests the whole time as he made sure we have everything we need. The rooms are spacious and luxurious, the s... Read more
from Gothenburg, Sweden
Submitted on 08-07-2016
There is nothing to dislike about this hotel. If you want a quiet and relaxing vacation, this is a perfect choice.. Stuff was amazing, specially Emma, Ester and one more girl from Mezzerie(unfortunately forgot the name)and Amal and Kasun from the pool bar!! I would definitely come back here when i visit Dubai again in the future!!
from Dubai, United Arab Emirates
Submitted on 08-07-2016
Fantastic venue and definitely the best staff in dubai! The service is flawless! As soon as you arrive they assist you in finding a spot and you are served cold water before even sitting down. Mohamed in particular has delivered outstanding service every single time. Very tentative so you don't need to chase the waiters. Mohamed is always good at giving recommendations on the menu and has on several occasions customized fresh mocktails for me and my friends. He is definitely one of the main reas... Read more
from
Submitted on 08-07-2016
Adult pool is a must visit. Mohamed the F&B Adult pool attendant made our stay.. Firstly his smile beamed in the sweltering heat.. He was not fazed with such temperatures and extreme heat. This gentleman worked so hard with a professional style .. Always topping up ice, asking for refreshments and cold towels. Seriously Mohamed was 1st class in customer service. How we could ever complain sitting in the sunshine whilst this gentleman made everyone around the pool feel comfortable and nothing was... Read more
from
Submitted on 08-07-2016
It was realy nice try and enjoyed the time over there with best service from kasun ans amal thank you guys, as well the room it was realy good nice view as well as service was the best. Hope this try will be continuesly when ever i come to dubai inshallah
from
Submitted on 10-07-2016
An excellent hotel with extremely helpful staff and facilities. I would like to make special mention to Mohammed in the adult pool section who could not do enough for us and the Manager in the Mettier restaurant.
from Dubai, United Arab Emirates
Submitted on 10-07-2016
From the location, to the hotel amenities and of course to all the staff, you will be treated like a Royal family! The experience is just superb that you will keep wanting to go back again and again...
from Dublin, Ireland
Submitted on 11-07-2016
7 days in heaven at the Waldorf! I stayed here with my boyfriend in a king seaview room , bed and breakfast basis with access to the lounge. with this package you get a lot of free food with afternoon tea, evening snacks plus free cocktails every evening from 5PM-8PM which saved us a lot of money :) This was the best hotel I have ever stayed in. Both of us wanted to stay another couple days. FYI-We visited the Atlantis and we were so happy that we were at the waldorf. The atlantis was cheap (... Read more
from Worcester, Massachusetts, Usa
Submitted on 11-07-2016
This hotel provided excellent luxury customer service and allow early check-in if the room is available. Upon arrive, they gave my girlfriend a rose and gave us a upgrade to a room because it was our anniversary. Our room was well described and had a beautiful view of the pool and the beach. The housekeeping crew will clean your room 2 to 3 time with a request or no request. Try to dirty something in the room in the housekeeping crew will find it and will replace it we had a little blood stain o... Read more
from
Submitted on 11-07-2016
Naresh surprised me with superb room service. The towel decoration of aligator was amazing! And flower petals in the room was just too amazing to believe. Thank you so much Naresh!!! The room service was the best part during my stay. The rooms were clean, tidy and spotless of any mistakes. Have never experienced better room service than this one. Excellent job!!!
from Sharjah, United Arab Emirates
Submitted on 15-07-2016
Excellent hotel and location, staff couldn't do anymore to help, first class. Rooms were lovely and airy. Gym was amazing including the gym manager, who helped the whole family. Downside restaurants were a bit pricey.
from
Submitted on 16-07-2016
Was a bit apprehensive about staying at this hotel as previous posters had mentioned cocktail dresses etc, which are definitely not my style. I needn't have worried as we were treated like royalty by all the staff from start to finish. We had booked a King Deluxe room which was situated on 5th floor & gave us access to the Astoria Lounge as well as a personal concierge. Alessandro Conte made us feel so welcome & was on hand if we had any queries. Down by the adult pool Taimur & Mohammed anticipa... Read more
from Leeds, United Kingdom
Submitted on 16-07-2016
Me and my boyfriend have just recently visited the Waldorf on a stop over to Thailand for 4 days. It was absolutely wonderful, beautiful room, clean, modern yet still keeping the Arabic tradition. The hotel scent is absolutely gorgeous, wonderful air conditioned (although the room air conditioning did not exceed 18 degrees so did get quite warm at times). All staff were beyond helpful and did everything they could to make you feel like a member of the royal family! Kasun a poolside staff member ... Read more
from
Submitted on 16-07-2016
My husband and I came to Dubai to visit our niece. We had the opportunity to stay at your hotel and it was fantastic!! We were warmly welcomed by Mrs Jui and our Personal Concierge Mark and he did our check-in in the VIP Lounge. The bellman Victor brought our luggages to our room and we had a nice chat with him. We were amazed by the room and the nice view on the Burj Al Arab. The nice towel art made by the housekeeper Ankit was simply amazing!! The telephone operator Eassa was really patient an... Read more
from Burntwood
Submitted on 16-07-2016
Had a great pool day here. Stayed at the adult pool where it was so nice and relaxed, a real gem of a spot in Dubai. We also had great service from Amal at the lap pool. On such a hot day he was constantly bringing water, fruit and other drinks to guests and tirelessly ensuring everyone was happy. Made of experience so much better. Although this is quite far round the palm and takes a while to reach, it is well worth it. The hotel and gym facilities are great. Aground great hotel and look forwar... Read more
from Dubai, United Arab Emirates
Submitted on 17-07-2016
I spent a night there with my partner to celebrate our anniversary. The staff was incredibly nice and the hotel is gorgeous. They went out of their way to decorate the room with roses, petals and a hot bath was ready when we came back after dinner. Pros: - Huge rooms with view on the pools and the beach - TV in the bathroom (that you can watch while taking a bubble bath) - The fluffiest bathrobe I have ever tried - Great service: I asked for a vase for my flowers and late check out and the... Read more
from Germany
Submitted on 17-07-2016
Where do I start? Me and my family were here for 3 weeks.. Let me first say that we've seen many many hotels and resorts in Dubai, the Waldorf Astoria Palm Jumeirah was definitely the best! Off course some things went wrong but if you're in an hotel for three weeks it can't be perfect. After all we are people ;) And.. If something went wrong, the team managed it to put a smile on our face with some kind of apology. Think off a platter with sweets for my son.. With written "sorry Milan" I thin... Read more
from Dubai, United Arab Emirates
Submitted on 18-07-2016
Very accommodating on arrival,Howa and all reception staff just wanting to help make your stay perfect. Room beautiful and very clean. Service is excellent. Breakfast is amazing with everything you could possible want. All excellent quality. The service in the dinning room for breakfast was outstanding thanks to the impeccable staff.you could not wish for better service staff as Seraj,Perera,Mara,Emma and manager Rory. You venture to pool area and staff are there to meet any request you have esp... Read more
from Rockaway, New Jersey
Submitted on 18-07-2016
Outstanding staff, amazing food, the quality you would expect from a 5 star hotel. Several different restaurants to choose from, all were delicious. The stuffed cheesy pasta (forgot name) at Social might be the best thing i've ever eaten. The pool staff was amazing. The beach was nice, but since temps were well into the 100's, I mainly relaxed at a pool side cabana. Shout out to Kasun at the pool bar! Great Service and Great drinks!! I will be back and highly recommend anyone wishing to st... Read more
from
Submitted on 19-07-2016
Everything was perfect, the staff is helpful kind and makes every wish come true:) Around the pool we got to know Chinyene, Paul and Kasun they were attentive, friendly and because of them we were never thirsty, thank you Guys again! We couldn't survive the hot without you!:) The breakfast was excellent. Our room attendant was Arvink Sharma. He did towel Art for us, I was so excited every day what would be his new artwork and he did always a splendid job. And of course our room was perfectly... Read more
from London
Submitted on 21-07-2016
Our eclectic step family visited The Waldorf Astoria and we all absolutely loved it. The rooms are stunning and I don't think it matters which side you stay on; both offer outstanding views. When we visited in August, it was way to hot to sit on the balcony but by the pool and gulf, you adjust and can cool off in the pool. The sea not so much. Hot sea was an experience ! As a drinker, it was strange to have a 'dry' week. The drinks were just too pricey, but that's Dubai for you. Excellent ... Read more
from Birkenhead, United Kingdom
Submitted on 21-07-2016
On our way back to the UK after an exhausting but exhilarating time in South Africa, Zimbabwe & Botswana. We decided to have a short stop over in Dubai as a lie down & relax time. We had arranged to stay at the Waldorf Astoria Hotel on the Jumeirah Palm. We arrived at 06:00 in the morning so were not sure about what would happen. From the moment we were whisked into the reception we knew we had chosen the right hotel for us. Our luggage was stored & we shown to the club lounge on the 5th floor w... Read more
from
Submitted on 22-07-2016
Kasun and the other guys by the pool are so kind and nice!! Super helpful!!! The hotel itself is amazing! Have no words to describe!! We all love it ?????? The restaurants are amazing! The food is a perfect quality! The buffet is unreal! I mean the amount of food and choices...just crazy! Breakfast as well! The pool,spa and gym all amazing! Plenty of space and feels welcoming!
from Budapest, Hungary
Submitted on 23-07-2016
Everything was great! The hotel and the beach are super nice. Breakfast was wonderful and the staff was very helpful, kind and friendly there. At the beach side the crew was also very kind and friendly with us. Special thanks to Newan P. for his great service and kind help to keep us alive in this hot weather at the beach. :)
from Sydney, Australia
Submitted on 23-07-2016
My family and I had a wonderful vacation time at Waldorf Astoria Dubai Palm Jumeirah. We enjoyed the luxury rooms, the amazing atmosphere, the great hospitality and especially the Club Lounge team, the pool and beach side and the staff of Astoria. I expect to stay again very soon at the hotel.
from Langho, United Kingdom
Submitted on 27-07-2016
We needed a bit of luxury, good service and somewhere to kick back and relax. In every way the venue and especially the team there delivered. From the delightful and efficient check in experience to the beach, pool and restaurant teams (Emma at breakfast, Leslie at dinner and Moustafa) and the great room team (Isaac) we were made to feel welcome and were looked after superbly. We will be back sooner than later and would highly recommend the Waldorf Astoria Dubai Palm Jumeirah
from
Submitted on 27-07-2016
I had a three day stopover in Dubai returning home from Europe. I checked into the Waldorf Astoria Dubai and it is absolutely devine. Staff & service incredible. The Spa treatments were fabulous, the best Hummam Body scrub I'd ever had it was amazing thanks to the lovely Nikoleta. I also had a much needed pedicure given by Andrew who restored my feet & toes back into better shape than when I had my last pedicure. Food is amazing. Pool boys always on hand with wet face towels, ice water & special... Read more
from United States
Submitted on 27-07-2016
We stayed at the hotel for three days, We received a nice welcome with Lime/Mint juice, the check in process was smooth. We were told how everything works in the room. We walked around the hotel and got some amazing pictures. The hotel has a good beach with pool for kids to play. Nice restaurants to grab a bite. My only concern was it is a little far from everything (except Atlantis), there is a free shuttle but it is not big enough to take all the guests to the city. It gets a little cramped ... Read more
from Edinburgh Scotland
Submitted on 27-07-2016
Fantastic customer service during my 8 night stay with my two boys during July. Specifically, service and care from the breakfast and dinner staff was awesome. They made every meal fun and special. Ditto for the experience in the 5th floor lounge. We will return.
from
Submitted on 27-07-2016
Just spent an amazing week at the Waldorf Astoria. The hotel is ascetically beautiful. The infinity pool is amazing and the hotel is located right on the beach. The club lounge is a fantastic feature with cold drinks all day, afternoon tea full of different foods and cakes and drinks in the evening. The club lounge service is exceptional, especially our concierge Alessandro who looked after us the whole time bringing us anything we needed and asked for. The staff at the pool are so helpful and c... Read more
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