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The Address Dubai Mall

Dubai, United Arab Emirates (DXB)

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Based on 1609 reviews
Room & Rates
Studio (Residences)

Studio (Residences)

1 king bed
538-sq-foot (50-sq-meter) room with a balcony

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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1 Bedroom, Residences

1 Bedroom, Residences

1 king bed
753-sq-foot (70-sq-meter) room with a balcony

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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2 Bedroom, Residences

2 Bedroom, Residences

1 king bed
1346-sq-foot (125-sq-meter) room, balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Smoking
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Club Suite City View

Club Suite City View

1 king bed
969-sq-foot (90-sq-meter) individually decorated room, balcony with city views

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Suite

Premier Suite

1 king bed
969-sq-foot (90-sq-meter) room with a balcony

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Room

Club Room

1 king bed
484-sq-foot (45-sq-meter) room with a balcony

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Phone, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 king bed or 2 twin beds
484-sq-foot (45-sq-meter) room with a balcony

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Hide room details
The Address Dubai Mall
Downtown Dubai, Dubai, United Arab Emirates BOX 9440

Rooms
Make yourself at home in one of the 244 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities include complimentary wireless Internet access, supervised childcare/activities, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a bite to eat at a coffee shop/caf, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AED 100 and AED 200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: AED 500 per night
  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Gift Shop on Property
  • Indoor Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1609 reviews
from Riyadh, Saudi Arabia
Submitted on 23-05-2016
It's very good trip this time to Dubai and the hotel make it nice the location is excellent it's save alot of time we can spend in the street to rech our destnation it's neer from every thing it's verey good hotel for family they have the kids club I like it a lot
from Sydney, Australia
Submitted on 24-05-2016
Stayed here for work and had access to club lounge which made checkin and breakfast etc much easier. Easy access to Dubai Mall and the Burj. Would suggest something down near JBR or JBH if you're on holidays and closer to restaurants and beach and all thenaction.
from Switzerland
Submitted on 25-05-2016
Just stayed here a couple of nights during a business trip. Very nice lobby and also nice rooms. I had something like an apartment with a kitchen. This is clearly a business hotel as the pool and pool bar are really crappy and small. So definitely not a holiday hotel. Good point is the direct access to the Dubai mall with something like 2500 shops, apparently the biggest globally. If you like shopping I mean, for me it was more scary to never find out again. Last time I stayed at the sister hote... Read more
from Dubai, United Arab Emirates
Submitted on 26-05-2016
Have been to this hotel more than a dozen times. The residence apartments are tiring - no electricity at study table (2 rooms I stayed in had same problem). Shower head collapses so it means need to shower awkwardly and then stand waste which closes. Bathroom in room 3618 is too small. Don't stay in the apartments unless you can do with electricity at study and without a shower.
from
Submitted on 26-05-2016
I love this hotel, its so convenient specially when u have a baby with u, and the staff are really friendly, good in room dinning and facilities, a little on the pricy side in my opinion but that wouldnt stop me from coming again just because its so nice here.
from black country west mids
Submitted on 01-06-2016
very impressive hotel, on arrival all staff from doorman to reception to bell boy, all very friendly and helpful, the room was very impressive complete with its own kitchenette, all the lighting, t v, in room services all controlled via a tablet, very impressive, and you don't even go outside to gain access to the Dubai Mall, breakfast buffet offered the diner a vast choice from fresh fruit right through to cereals,yes I would stay here again and probably will, and yes I do recommend a stay here... Read more
from
Submitted on 01-06-2016
We are currently renting an apartment in The Address Dubai Mall long term. The service is outstanding, housekeeping services are always available, and whenever I need something they are always willing to supply and help with the utmost courtesy. Room service is also available, and one can choose from a great variety of Middle Eastern or European cuisines. It also has many great restaurants, a few of which are mentioned below! The coffee shop 'Karat' is a wonderful place for afternoon coffee of... Read more
from Surfers Paradise, Australia
Submitted on 01-06-2016
Picked up by private car from the airport &a driven to the Address which is part of the gigantic Dubai Mall. Our room was utter luxury, all the mod cons of a 6 star hotel. The Mall is five levels &a houses every brand known, got lost couple times looking for hotel entrance. The Burgh Kalifa is 3 mins walk away & worth the trip up 148 floor viewing area. The hotel staff were very helpful & friendly, spoke good English to help us.
from london
Submitted on 02-06-2016
As always--the address never fails to meet and exceed expectations! Simply love the smoothness of the check in process and the attitude of the staff! I requested an early check in as my flight landed early in the morning. They could have easily excused themselves, as it was the weekend and were running a high occupancy! Instead--they upgraded me and provided me with a room immediately! Mr. Alok and Mr.Aloysius went out of the way to make sure that the stay was amazing! At the concierge des... Read more
from riyadh, Saudi Arabia
Submitted on 06-06-2016
Wonderful Hotel, extraordinary location and excellent hospitality. though a little bit high price. the services and quality of the rooms, gym, pool ,and KIDs club were outstanding. Highly recommended hotel within the down town dubai area
from riyadh, Saudi Arabia
Submitted on 23-06-2016
feel like in home. A wonderful place and a wonderful location, excellent service. very quiet room. I slept very well. connected to Dubai mall just steps. staff are the best , smiley and helpful. food quality is very good.
from Abu Dhabi, United Arab Emirates
Submitted on 25-06-2016
Hotel is fabulous, great exterior, interior, room is very spacious, excellent service and directly connected to Dubai Mall. The hotel is very easy to find and in the heart of Dubai thus very easy to get around. I would definitely recommend this hotel.
from
Submitted on 27-06-2016
Cabana shisha is the best in Dubai if you want to have a good time by the pool area. Service is great especially mohamed, Hisham, Basam, and Sayaad are very welcoming. The whole staff are very friendly.
from Naija
Submitted on 30-06-2016
Stayed at the hotel with my daughter on half-term break, but our stay was not that exciting. Very modern hotel, i must admit. Our room was above the pool and the noise at night was much, which disturbed our sleep. The food was just there while i feel the room was a bit small when compared with other hotels in that range. Its only plus for us was the quick access to Dubai Mall and Kidzania.
from Dubai, United Arab Emirates
Submitted on 30-06-2016
This is my first ever "second review" of the same property. I have previously reviewed the Address Dubai Mall but the hotel keeps on amazing me every time I stay there that I had made my decision to write a second review. Before entering the hotel, as every time I come back, I have been warmly welcomed by the friendliest doormen and the valet team led by the wonderful Mr. Mohammad (Valet Supervisor) again by saying "Welcome back home!". Heading to reception desk, I, very much, was thrilled to ... Read more
from
Submitted on 02-07-2016
A forced upgrade to a premier room from a one bedroom apartment could seem nice to some people.. but for me traveling with three kids and in a need of a kitchen was a disaster..when the reception assumed that whatever they through at you will please you they are wrong after a half hour wait..your room is ready.. I go to the room and get the splendid news ...where is my kitchen ? I asked.. well you were upgraded !!! they answered My kids were so tiered so they through themselves on bed.. lets... Read more
from Cop
Submitted on 03-07-2016
Checked in last night and will be staying for 5 nights. The hotel is very nice with a good, central location. The staff is very friendly, professionel and helpful and we got picked up at the airport in a nice car by a nice driver. The room is also very nice, but overlooking a building site where a man with some powertool woke us up very early. But - and it´s a big "but": one of the reasons we chose the hotel was that it`s supposed to be family friendly with a kids pool and large pool area, ... Read more
from Kuwait City, Kuwait
Submitted on 03-07-2016
Pros Straight access to Dubai mall Check in and check out was fast The AC was very cold The hotel is modern and everything is controlled by an iPad from lighting, ac, tv, dining, and you even get Bluetooth speakers which I don't use. The bathroom amenities are all available and you can ask for what ever you want. The tv brackets bring the tv out which was convenient for me since I used the hdmi. Not seeing dust behind the tv makes me give them 5 stars for cleaning but I had a problem with t... Read more
from
Submitted on 03-07-2016
Our family iftar tonight was a superb experience at Zayna Ramadan Tent, from the welcoming to the seating to the great service and variety of food. The ambiance is awesome as well! Thanks to the great management and staff for this wonderful time.
from New Delhi, India
Submitted on 03-07-2016
Connected to the Dubai mall, this place is a shopaholics paradise. Not to forget the fact that the famous Burj Khalifa is the first thing you see from your balcony. Highly courteous staff ... Very attentive to the guests and personally involved with each aspect of stay. We felt really welcome and comfortable here. Food is quite good in terms of taste (9/10) and variety ( 8/10) and services of the hotel quite impeccable in terms of timeliness. The hotel is right in the heart of the city and we... Read more
from Kuwait City, Kuwait
Submitted on 05-07-2016
I stayed there on a business trip for 3 days. I have to admit that it was and an outstanding experience and a fantastic trip, the business trip felt as a leisure trip with so much pampering, outstanding service. Staff courtesy, kindness and the professionalism is a reflection of the high standards set by the senior management. In fact I witnessed one incident where a fussy guest was personally attended to by I think the General Manager in a totally professional and heartwarming way. The room w... Read more
from
Submitted on 09-07-2016
It Is one of the biggest malls in Dubai, it got from largest best designers to the regular booths shops. The location is in Downtown that has almost all the cafes and restaurants are facing the famous Dubai Fountains and the Largest Tower in the world "Burj Khalifa". I love it there, because anything I am looking for is in this mall and no need to go somewhere else, as for example; Gold Shops, Arabian and French Perfumes Shops, Makeup Stores, Sports Shops, Accessories, Aquarium, Candies Shops, e... Read more
from Kuwait
Submitted on 09-07-2016
hotel is good location very good direct access to Dubai Mall,Service is good Food verity is not much but you can get all the food in Dubai Mall so it is not a big issue for families who coming for shopping it is best place to stay ,you get everything near the hotels
from
Submitted on 10-07-2016
The hotel is amazing with excellent service. It is directly connected to Dubai mall (huge shopping center). The rooms are clean with excellent furniture and excellent space. Would highly recommend this hotel and planing to stay here when visiting Dubai.
from Perth, Australia
Submitted on 10-07-2016
We had the most wonderful time staying at The Address Dubai Mall. Everything in our room was perfect. I love the choices and selection of the complimentary entertainment in the room. The room was so comfortable that it was hard to leave. It is conveniently located next to the Dubai Mall so we didn't even have to walk outside to the 30 something degree heat if we needed to go shopping. The buffet breakfast was delicious and had so many choices. From the beginning to the end of our stay, the staf... Read more
from Harare, Zimbabwe
Submitted on 11-07-2016
GREAT I had the most exciting time to rewind and relax including good shopping and great restaurants.The hotel is situated in a very strategic place with many different things to do and see.One can never get tired or bored there is always something to do,lots of bargains and great smiles.Thank you
from
Submitted on 12-07-2016
I come to Dubai everything 45 days for 3 yrs now and i used to try a different hotels each time (Atlantis, Ritz-Carlton, Hilton, Jumeirah Emirates Tower...). For it's worth I must say that the 3rd time in a row that i came to this one. Its's the perfect mix between business and leisure and the service is very good from Karna from the reception to Abdullah from the room service.
from Dammam, Saudi Arabia
Submitted on 14-07-2016
It is my third time I came to this hotel. Still, the Address Dubai Mall has excellent location, services, food quality, etc... However, the booked Deluxe Burj View Room was partially opposite to Burj Khalifa. I had to through the terrace to see full view of the Burj.
from
Submitted on 14-07-2016
They don't treat the client as a five star hotel. I've booked there for 10 days and the only thing that was good is that bell there is an indoor entrance to Dubai mall but every thing else is so bad. In 10 days u could be a vip clients if u booked the biggest suite room in the hotel but not here.
from
Submitted on 17-07-2016
warm welcoming and friendly staff, their services are excellent. i was contacted by the reception to check if i needed anything, my mom uses a wheelchair and she was provided with one as soon as we arrived. loved the hotel in general will be one of the hotels we book in when we visit Dubai
from
Submitted on 20-07-2016
Excelent staff, accomodation and infrastructure. Have enjoyed a lot the gym and pool area, as well the restaurants. The direct connection with the Dubai Mall and location near to relevant atractions is remarkable as well.
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