Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL DAY: 10% Off Hotel or $100 Off Pkg

The Address Dubai Mall

Dubai, United Arab Emirates (DXB)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 1729 reviews
Room & Rates
Studio (Residences)

Studio (Residences)

1 King Bed
Balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Kitchen with refrigerator, microwave, and espresso maker
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
1 Bedroom, Residences

1 Bedroom, Residences

1 King Bed
Balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Kitchen with refrigerator, microwave, and espresso maker
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
2 Bedroom, Residences

2 Bedroom, Residences

1 King Bed
Balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Kitchen with refrigerator, microwave, and espresso maker
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Club Suite City View

Club Suite City View

1 King Bed
Balcony with city views

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Premier Suite

Premier Suite

1 King Bed
Balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Club Room

Club Room

1 King Bed
Balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Phone, safe, and free newspaper; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Deluxe Room

Deluxe Room

1 King Bed or 2 Twin Beds
Balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
The Address Dubai Mall
Downtown Dubai, Dubai, United Arab Emirates BOX 9440

Rooms
Make yourself at home in one of the 244 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

null

Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1729 reviews
from Riyadh, Saudi Arabia
Submitted on 23-05-2016
It's very good trip this time to Dubai and the hotel make it nice the location is excellent it's save alot of time we can spend in the street to rech our destnation it's neer from every thing it's verey good hotel for family they have the kids club I like it a lot
from Sydney, Australia
Submitted on 24-05-2016
Stayed here for work and had access to club lounge which made checkin and breakfast etc much easier. Easy access to Dubai Mall and the Burj. Would suggest something down near JBR or JBH if you're on holidays and closer to restaurants and beach and all thenaction.
from Switzerland
Submitted on 25-05-2016
Just stayed here a couple of nights during a business trip. Very nice lobby and also nice rooms. I had something like an apartment with a kitchen. This is clearly a business hotel as the pool and pool bar are really crappy and small. So definitely not a holiday hotel. Good point is the direct access to the Dubai mall with something like 2500 shops, apparently the biggest globally. If you like shopping I mean, for me it was more scary to never find out again. Last time I stayed at the sister hote... Read more
from Dubai, United Arab Emirates
Submitted on 26-05-2016
Have been to this hotel more than a dozen times. The residence apartments are tiring - no electricity at study table (2 rooms I stayed in had same problem). Shower head collapses so it means need to shower awkwardly and then stand waste which closes. Bathroom in room 3618 is too small. Don't stay in the apartments unless you can do with electricity at study and without a shower.
from
Submitted on 26-05-2016
I love this hotel, its so convenient specially when u have a baby with u, and the staff are really friendly, good in room dinning and facilities, a little on the pricy side in my opinion but that wouldnt stop me from coming again just because its so nice here.
from black country west mids
Submitted on 01-06-2016
very impressive hotel, on arrival all staff from doorman to reception to bell boy, all very friendly and helpful, the room was very impressive complete with its own kitchenette, all the lighting, t v, in room services all controlled via a tablet, very impressive, and you don't even go outside to gain access to the Dubai Mall, breakfast buffet offered the diner a vast choice from fresh fruit right through to cereals,yes I would stay here again and probably will, and yes I do recommend a stay here... Read more
from
Submitted on 01-06-2016
We are currently renting an apartment in The Address Dubai Mall long term. The service is outstanding, housekeeping services are always available, and whenever I need something they are always willing to supply and help with the utmost courtesy. Room service is also available, and one can choose from a great variety of Middle Eastern or European cuisines. It also has many great restaurants, a few of which are mentioned below! The coffee shop 'Karat' is a wonderful place for afternoon coffee of... Read more
from Surfers Paradise, Australia
Submitted on 01-06-2016
Picked up by private car from the airport &a driven to the Address which is part of the gigantic Dubai Mall. Our room was utter luxury, all the mod cons of a 6 star hotel. The Mall is five levels &a houses every brand known, got lost couple times looking for hotel entrance. The Burgh Kalifa is 3 mins walk away & worth the trip up 148 floor viewing area. The hotel staff were very helpful & friendly, spoke good English to help us.
from london
Submitted on 02-06-2016
As always--the address never fails to meet and exceed expectations! Simply love the smoothness of the check in process and the attitude of the staff! I requested an early check in as my flight landed early in the morning. They could have easily excused themselves, as it was the weekend and were running a high occupancy! Instead--they upgraded me and provided me with a room immediately! Mr. Alok and Mr.Aloysius went out of the way to make sure that the stay was amazing! At the concierge des... Read more
from riyadh, Saudi Arabia
Submitted on 06-06-2016
Wonderful Hotel, extraordinary location and excellent hospitality. though a little bit high price. the services and quality of the rooms, gym, pool ,and KIDs club were outstanding. Highly recommended hotel within the down town dubai area
from riyadh, Saudi Arabia
Submitted on 23-06-2016
feel like in home. A wonderful place and a wonderful location, excellent service. very quiet room. I slept very well. connected to Dubai mall just steps. staff are the best , smiley and helpful. food quality is very good.
from Abu Dhabi, United Arab Emirates
Submitted on 25-06-2016
Hotel is fabulous, great exterior, interior, room is very spacious, excellent service and directly connected to Dubai Mall. The hotel is very easy to find and in the heart of Dubai thus very easy to get around. I would definitely recommend this hotel.
from
Submitted on 27-06-2016
Cabana shisha is the best in Dubai if you want to have a good time by the pool area. Service is great especially mohamed, Hisham, Basam, and Sayaad are very welcoming. The whole staff are very friendly.
from Naija
Submitted on 30-06-2016
Stayed at the hotel with my daughter on half-term break, but our stay was not that exciting. Very modern hotel, i must admit. Our room was above the pool and the noise at night was much, which disturbed our sleep. The food was just there while i feel the room was a bit small when compared with other hotels in that range. Its only plus for us was the quick access to Dubai Mall and Kidzania.
from Dubai, United Arab Emirates
Submitted on 30-06-2016
This is my first ever "second review" of the same property. I have previously reviewed the Address Dubai Mall but the hotel keeps on amazing me every time I stay there that I had made my decision to write a second review. Before entering the hotel, as every time I come back, I have been warmly welcomed by the friendliest doormen and the valet team led by the wonderful Mr. Mohammad (Valet Supervisor) again by saying "Welcome back home!". Heading to reception desk, I, very much, was thrilled to ... Read more
from
Submitted on 02-07-2016
A forced upgrade to a premier room from a one bedroom apartment could seem nice to some people.. but for me traveling with three kids and in a need of a kitchen was a disaster..when the reception assumed that whatever they through at you will please you they are wrong after a half hour wait..your room is ready.. I go to the room and get the splendid news ...where is my kitchen ? I asked.. well you were upgraded !!! they answered My kids were so tiered so they through themselves on bed.. lets... Read more
from Cop
Submitted on 03-07-2016
Checked in last night and will be staying for 5 nights. The hotel is very nice with a good, central location. The staff is very friendly, professionel and helpful and we got picked up at the airport in a nice car by a nice driver. The room is also very nice, but overlooking a building site where a man with some powertool woke us up very early. But - and it´s a big "but": one of the reasons we chose the hotel was that it`s supposed to be family friendly with a kids pool and large pool area, ... Read more
from Kuwait City, Kuwait
Submitted on 03-07-2016
Pros Straight access to Dubai mall Check in and check out was fast The AC was very cold The hotel is modern and everything is controlled by an iPad from lighting, ac, tv, dining, and you even get Bluetooth speakers which I don't use. The bathroom amenities are all available and you can ask for what ever you want. The tv brackets bring the tv out which was convenient for me since I used the hdmi. Not seeing dust behind the tv makes me give them 5 stars for cleaning but I had a problem with t... Read more
from
Submitted on 03-07-2016
Our family iftar tonight was a superb experience at Zayna Ramadan Tent, from the welcoming to the seating to the great service and variety of food. The ambiance is awesome as well! Thanks to the great management and staff for this wonderful time.
from New Delhi, India
Submitted on 03-07-2016
Connected to the Dubai mall, this place is a shopaholics paradise. Not to forget the fact that the famous Burj Khalifa is the first thing you see from your balcony. Highly courteous staff ... Very attentive to the guests and personally involved with each aspect of stay. We felt really welcome and comfortable here. Food is quite good in terms of taste (9/10) and variety ( 8/10) and services of the hotel quite impeccable in terms of timeliness. The hotel is right in the heart of the city and we... Read more
from Kuwait City, Kuwait
Submitted on 05-07-2016
I stayed there on a business trip for 3 days. I have to admit that it was and an outstanding experience and a fantastic trip, the business trip felt as a leisure trip with so much pampering, outstanding service. Staff courtesy, kindness and the professionalism is a reflection of the high standards set by the senior management. In fact I witnessed one incident where a fussy guest was personally attended to by I think the General Manager in a totally professional and heartwarming way. The room w... Read more
from
Submitted on 09-07-2016
It Is one of the biggest malls in Dubai, it got from largest best designers to the regular booths shops. The location is in Downtown that has almost all the cafes and restaurants are facing the famous Dubai Fountains and the Largest Tower in the world "Burj Khalifa". I love it there, because anything I am looking for is in this mall and no need to go somewhere else, as for example; Gold Shops, Arabian and French Perfumes Shops, Makeup Stores, Sports Shops, Accessories, Aquarium, Candies Shops, e... Read more
from Kuwait
Submitted on 09-07-2016
hotel is good location very good direct access to Dubai Mall,Service is good Food verity is not much but you can get all the food in Dubai Mall so it is not a big issue for families who coming for shopping it is best place to stay ,you get everything near the hotels
from
Submitted on 10-07-2016
The hotel is amazing with excellent service. It is directly connected to Dubai mall (huge shopping center). The rooms are clean with excellent furniture and excellent space. Would highly recommend this hotel and planing to stay here when visiting Dubai.
from Perth, Australia
Submitted on 10-07-2016
We had the most wonderful time staying at The Address Dubai Mall. Everything in our room was perfect. I love the choices and selection of the complimentary entertainment in the room. The room was so comfortable that it was hard to leave. It is conveniently located next to the Dubai Mall so we didn't even have to walk outside to the 30 something degree heat if we needed to go shopping. The buffet breakfast was delicious and had so many choices. From the beginning to the end of our stay, the staf... Read more
from Harare, Zimbabwe
Submitted on 11-07-2016
GREAT I had the most exciting time to rewind and relax including good shopping and great restaurants.The hotel is situated in a very strategic place with many different things to do and see.One can never get tired or bored there is always something to do,lots of bargains and great smiles.Thank you
from
Submitted on 12-07-2016
I come to Dubai everything 45 days for 3 yrs now and i used to try a different hotels each time (Atlantis, Ritz-Carlton, Hilton, Jumeirah Emirates Tower...). For it's worth I must say that the 3rd time in a row that i came to this one. Its's the perfect mix between business and leisure and the service is very good from Karna from the reception to Abdullah from the room service.
from Dammam, Saudi Arabia
Submitted on 14-07-2016
It is my third time I came to this hotel. Still, the Address Dubai Mall has excellent location, services, food quality, etc... However, the booked Deluxe Burj View Room was partially opposite to Burj Khalifa. I had to through the terrace to see full view of the Burj.
from
Submitted on 14-07-2016
They don't treat the client as a five star hotel. I've booked there for 10 days and the only thing that was good is that bell there is an indoor entrance to Dubai mall but every thing else is so bad. In 10 days u could be a vip clients if u booked the biggest suite room in the hotel but not here.
from
Submitted on 17-07-2016
warm welcoming and friendly staff, their services are excellent. i was contacted by the reception to check if i needed anything, my mom uses a wheelchair and she was provided with one as soon as we arrived. loved the hotel in general will be one of the hotels we book in when we visit Dubai
from
Submitted on 20-07-2016
Excelent staff, accomodation and infrastructure. Have enjoyed a lot the gym and pool area, as well the restaurants. The direct connection with the Dubai Mall and location near to relevant atractions is remarkable as well.
from Newcastle
Submitted on 26-07-2016
Best stay I have had, found the staff so friendly and helpful and nothing was a problem, so very kind and made us feel most welcome Armira was beautiful. The location with the entrance to the magnificent Mall was ideal.
from Al Khobar, Saudi Arabia
Submitted on 26-07-2016
Least favorite Hotel location... Love that its connected to dubai mall, hate how crowded it is all day and night... stayed at a 3 bedroom apartment. And it was nice and spacious... Family friendly, not recommended for a friends trip.
from Jeddah, Saudi Arabia
Submitted on 08-08-2016
Excellent staff, the staff so friendly and helpful The direct connection with the Dubai Mall and location near to relevant attractions is remarkable as well. Have enjoyed a lot the gym and pool area, as well the restaurants
from
Submitted on 09-08-2016
The Address hotel at dubai Mall 's quality is at free fall and I dont see any attempts by the management to slow down this negative trend. What can I name; checkin is disaster, you arrive at 2 am and they give you a room with terrible cigarette smell. This is not a coincidence because it happened already three times to me. the air con in the room is very noisy you cant sleep, it is like wind blowing all the time... The food at NAf naf restaurant is a real disappointment for a five start hotel ... Read more
from Stellenbosch, South Africa
Submitted on 09-08-2016
What an incredible hotel. The staff made and effort to offer extra touches to our stay. Attention to detail to all aspects, from assisting with my visa, meet and greet at the airport, the Club Room, Na3Na3 restaurant, the pool, gymnasium and staff at the Concierge desk, was incredible and makes this hotel a special destination.
from
Submitted on 14-08-2016
Stayed at the residences apartment as a guest of my friend's relatives. My friend and I had a wonderful stay. She made my trip by choosing this place. The hotel's architecture is extremely wonderful. The service was good too. Well organized and managed. The stay was a perfect stay. Taxi easily available outside the hotel lobby, walking distance of hardly 3 minutes to Dubai Mall. Pool on 3rd floor has a sheesha bar too. Best location to stay in Dubai. Would highly recommend this place.
from Dubai, United Arab Emirates
Submitted on 04-09-2016
I was there for a 3 day conference, nice and quite hotel, they have good service and connected to Dubai Mall. We had lunch for 3 days at Na3Na3 restaurant and everyday they offered something new. I do recommend this hotel
from Doha, Qatar
Submitted on 06-09-2016
very happy with my stay , used to go to the Mall and the fountain within few steps from my room, i want to give the hotel 5 stars for the service and the smiley people all the time, Ahmed from the concierge is very polite Amr in the reception is an awesome and very useful thank you.
from
Submitted on 07-09-2016
At check in we asked about Internet and they told us it will be up in 30 mins. It never worked the whole day. This was terrible as if they had not lied to us we would not have checked into the hotel. How can such a large hotel not have Internet for a whole day. I could not do my office work and had to leave the hotel to get internet. I expected that they would apologise and send maybe a complimentary wine but they did not. Rather they said when I visit next they would do something. We check... Read more
from Melbourne, Australia
Submitted on 07-09-2016
As a solo female traveler I was very nervous about traveling to Dubai alone. The Address Dubai Mall treated me like a princess and I felt very comfortable the whole time I was there. Would definitely be going back again, my new favorite Dubai hotel
from QATAR
Submitted on 08-09-2016
Not my first tim to stay at the hotel Good room very stylish.. Elegant and good size The check in take longer than what usually as there's mistake in the deposit but they solved it .. And give as complementary airport transport.. For what happened The service and the food excellent
from Riyadh
Submitted on 13-09-2016
The hotel is very nice, however there is a problem with the TV, its connected to the internet, when you use the TV remote control the signal will shutdown, I called them they said you should use the I Pad not the remote control, which is inconvenient , still the same problem the signal will go off every time you change channels, I complained twice but no answer. I hope they fix it, because this a very good hotel
from Bahrain
Submitted on 13-09-2016
An excellent place to stay. The location is very good. The rooms are spacious and well appointed. The staff is friendly and helpful. It's attached to the mall. have stayed there a number of times and it's consistently good.
from riyadh, Saudi Arabia
Submitted on 14-09-2016
bad service ,hotel staff need more training on hospitality, rooms housekeeping service are bad 4 hr waiting for them, the hotel staff need a lot of improvement, the location is good so they don't care about the guest if he feels bad about the service .
from London, United Kingdom
Submitted on 16-09-2016
The Address Dubai Mall is a regular stay for short business trips to Dubai. On almost all previous occasions the hotel experience is excellent. Not so on this occasion. For context this stay coincided with Eid and therefore the hotel was exceptionally busy. The check in staff were unusually slow... which after a long sleepless flight is not a great experience, the room was not made up/cleaned until day 2.. I'm not a messy traveller so it's not really a problem, most frustrating was the internet ... Read more
from Jubail, Saudi Arabia
Submitted on 15-09-2016
We stayed at it for one week and it was a wonderful experience to the whole family, their services and curtsy was outstanding. the staff were fully trained from the bell man to the hotel manager. Welldone!
from
Submitted on 19-09-2016
The hotel is very strategically located connected to Dubai Mall, this is especially valuable when visiting during a public holiday or weekend when entering or trying to park in Dubai mall is a nightmare. The service in the hotel is excellent however, it appears most of the price is due to the location rather then anything spectacular about the hotel there are many other alternatives around the mall that offer similar easy access to the mall with nicer hotels or similar hotel for a cheaper price... Read more
from Dubai, United Arab Emirates
Submitted on 20-09-2016
Amazing team in Residence Dubai Mall Mostafa,Boghdad,Dahlia,Riyaz, Vernick, Saung are great team they are always there to assist you when you need help. I always have good mood whenever I'm in reception always smiling and with positive attitude. I feel like I'm at home with my family. Thank you all for always kind and very nice people. Samira Khamedova unit2707
from
Submitted on 20-09-2016
Very good hotel location is amazing rooms are ok but bath rooms are old fashioned no shower cabins in the bath rooms and wifi is very slow. Room service is also very slow room sizes are ok but there are many other hotels in Dubai far batter the this in the same price.
from New York City, New York
Submitted on 22-09-2016
Beautiful foyer although odd that the florist is there every morning around 8am when guests are milling around. Great location and convenient but disappointing. I was given a room in the residence which was fine but the tv didn't work and no notification that the residences are dry. I asked to move to the hotel and was assured a call back, received none and after trying to call reception many more times with no pick up went down to ask to move rooms. The next room was well appointed and the st... Read more
from Dammam, Saudi Arabia
Submitted on 21-09-2016
The hotel is generally excellent in terms of location and services. And also very suitable for families and individuals to its presence in the Dubai Mall. The hotel has a restaurant and design and a unique and distinctive civilisation and they have a very great staff
from Dubai, United Arab Emirates
Submitted on 24-09-2016
Great location especially if visiting in the summer months for a shopping holiday as it's connected to the Dubai Mall. It's a very busy hotel so sometimes you may need to expect to wait awhile, staff are extremely accommodating and make up for the rare delays. Don't expect any fantastic views as even rooms with partial fountain views you normally have to go out to the balcony and look around the corner. Pool area is great! Good views of the Burj Khalifa and service is amazing. Especial mention t... Read more
from Montesson, France
Submitted on 25-09-2016
located just closed to dubai mall, this hotel is very practical for those who want to shop, or those working in retail ! very good welcome, quick check in and check out, top bedrooms. 2 points to improve: tv is very slow is the bedroom. And breakfast is so so
from Cape Town, South Africa
Submitted on 25-09-2016
If you are looking for great value for money to stay in Dubai, look no further than the conveniently location of The Address Dubai Mall. The staff are wonderful and caring and knowledgeable and the hotel is amazing
from Riyadh, Saudi Arabia
Submitted on 28-09-2016
When you decide to go to Dubail and ask for the perfect hotel , you have the best " The Address Dubai Mall " If you for Relaxing , Location , Shopping , Services ,Splendor , you have to try this hotel
from
Submitted on 28-09-2016
Stayed at the hotel for 2 nights. Spacious room with nice view of Dubai downtown. The location is great in the heart of downtown dubai and the service was at another level. From the airport reception to check out the staff were very nice and helpful.
from kuwait, Kuwait
Submitted on 27-09-2016
the hotel staff was helpful and kind but i did not like my room at the beginning was bad view me and my wife didnt like so we have to change and it was very fast of the staff thanks to kalthom who calls us and confirm it the new room was in the 6th floor the view on pool is much better
from
Submitted on 30-09-2016
It was nice lunch in n3na3 restaurant, I want to thank the restaurant manager , all the staff special moustafa . He really caring about us all the time thanks a lot for all of them and Tarek as well. And I will always be happy if to come here again because we are really enjoyed.
from Lisbon, Portugal
Submitted on 29-09-2016
Nice stay, nice room, nice view. Internet not so good, too slow or not functioning. Restaurant ok, regular breakfast, not surprising. Amazing staff, all very kind, paying attention and being useful all the time.
from dubai, United Arab Emirates
Submitted on 29-09-2016
The hotel services and staff were excellent. I highly recommend the place for anyone visiting Dubai. The team looks after their guest from the moment the are in the airport until the bid them farewell at the airport as well. Hotel facilities are excellent. Super location for shopping and business meetings, on the Dubai Mall
from Kuwait City, Kuwait
Submitted on 30-09-2016
Though the hotel room was quite old requires furbishment but doesn't mean their service was not outstanding. I always stayed at the Address, though its my first time to stay at the Dubai Mall Address, i believe it's overly used and hope sometime they would update the rooms similar to their newer locations. Can't wait to try their new hotel Boulevard Address, looking forward.
from Doha, Qatar
Submitted on 06-10-2016
People have always raved about the Dubai Mall but the best kept secret is The Address Dubai Mall. Incredible experience from the gracious and courteous staff, to the impeccable and stylish rooms, to the delicious restaurants especially the lavish buffet breakfast, to the helpful and speedy valet staff, and to the expert concierge. The location is ideal. Easy access to the Dubai Mall plus easy covered walkways to the metro. Enthusiastically recommend this for the seasoned as well as novice travel... Read more
from
Submitted on 07-10-2016
Great Service, Great Food and the best location ever! Top notch Suite for our stay in Dubai with excellent facilities. Must rate with the Burj Al Arab amongst the top 3 Hotels in Dubai, highly recommended!
from
Submitted on 07-10-2016
nice property with very good location.worth staying. rooms are too good with all modern amenities. location is awesome (interconecting to dubai mall). having lounge in hotel which is too good. will recommend to others..
from Dallas, Texas
Submitted on 08-10-2016
I stayed at The Address/Dubai Mall while returning from a conference. The hotel itself is a beautiful property with larger-than-average rooms. But I experienced several problems during my short stay. First of all, much of the room's features are run from a WiFi-based iPad which is mounted on the desk. You can control the TV, A/C, order room service, etc., all from the tablet. Except for when it actually connects. About halff the time Iw as there, the signal seemed so weak that no connectio... Read more
from Doha, Qatar
Submitted on 11-10-2016
The Address Dubai mall is a lovely hotel conveniently located within the premises off to buy mall. The hotel is fully packed all the time, however it still has a lot of staff who are very attentive. The rooms in the hotel are tiny and you have to make sure that the hotel gives you better-sized rooms. Some of the rooms in the same category are larger than others and it's always better to check with the receptionist to see what type of rooms are available. The hotel has a beautiful swimming pool w... Read more
from
Submitted on 12-10-2016
We visited here only fur a few hours you need more time to shop great mall amazing shops so clean and rich looking s must see if visiting Dubai the burj us connected to the mall so it's very convieniant 2 birds with 1 stone ?????
from Arbil, Iraq
Submitted on 12-10-2016
Every time we stay at THE ADDRESS DUBAI MALL we have same feeling of PLEASURE, LUXURY AND COMFORT. The spa is amazing, breakfast was great , Diversified and delicious. Free good/modren movies in the club room through i pad which you can control Lights-TV-AC. Club Lounge is a good place to have Lumch, Dinner and light snacks. BEST TEAM IN BEST HOTEL. Thanks for making us a special.
from Stockholm, Sweden
Submitted on 14-10-2016
Had a very productive day in the business facilities and with a nice lunch. Romms provided a good night sleep and all personnel are very competent and friendly. I can highly recommend staying here both for business and pleasure.
from Dubai, United Arab Emirates
Submitted on 16-10-2016
The hotel is average and doesn't deserve such a high price, the restaurant is horrible, the food is so dry, they don't have variation, and the most chocking is their tea, when I asked they brought me a cup with a coffee colour tea with horrible and bitter taste. On top of that, most of the staff deal with you as nothing, though you are paying them, not vice versa. The main entrance is full of cars, which make it impossible to walk. It doesn't deserve to waste money on this hotel, even if... Read more
from Kuwait City, Kuwait
Submitted on 16-10-2016
One of the friendliest staff I've ever met, from the moment you arrive Moses greets you as you exit the car, Reka in the reception desk sorts out your reservation and Mr. Ali in the concierge desk ensuring I arrive in a timely matter to my destinations. They can sure make you feel at home!
from Lahore
Submitted on 19-10-2016
This is an amazing hotel with great service. The location is perfect. Everything is connected to the Hotel room iPad including lights, tv etc. We stayed in the premier suite which is in the hotel and not the residence. The room had a great view of Burj Al Arab. Even the bathroom had a great view of the city. And lets not forget the huge swimming pool..Loved it!!
from Leeds, United Kingdom
Submitted on 20-10-2016
Stayed here for three nights as part of our honeymoon. Cannot fault the location, right in the centre of Downtown Dubai and you walk from the hotel right into Dubai Mall. Staff really friendly, helpful and nothing is too much trouble. We were on a bed and breakfast package, and have to say the presentation and selection of food on offer was first class. Did not have dinner at the the hotel so cannot comment on that one. Rooms are well equipped and very comfortable! Take a few minutes to go ... Read more
from
Submitted on 25-10-2016
Connected directly to Dubai mall one of the world shopping malls adjacent to burjkhalifa one of the world's tallest building . Location is wonderful,WiFi free,nice breakfast, friendly and helpful staff if you like shopping, I advise you this hotel. The Address Dubai Mall is a convenient 15 minutes from Dubai International Airport.
from
Submitted on 25-10-2016
I really enjoyed the stay in the Address Hotel with my family. The best thing about it is the easy shopping experience where you can get into Dubai Mall easily and thus avoid Dubai's traffic. The room are spacious and has complimentary water, tea and Nespresso machine as well. The room also has a small terrace looking over the swimming pool. The bathroom has a shower and a bathtub as well. The internet WiFi covers the hotel lobby and regards rooms with a very good speed. If you are a big group y... Read more
from Orange, California
Submitted on 26-10-2016
Without doubt, the Residence Team of the Address Hotel, Dubai Mall have made our home away from home at this 5-star hotel a wonderful and memorable extended stay. We are always warmly welcomed and greeted by the Residence staff. The staff are extremely friendly, helpful and flexible (appreciate this!). Their consistent and expedient attention to requests are always met with a welcoming can do response. Dahlia, Mohamed Boghdad, Epi, Vernick, Riyaz, Mustafa, Fraya and Suana deserve a special th... Read more
from
Submitted on 26-10-2016
This is a nice hotel in Dubai Mall, made only for those who wants to shop and walk to the room. It is particularly useful if you have children, then they could play all day in the mall (the mall has area for children play and attractions) while you shop or coffee cafe and then you could walk with them back to the room, so lazy!
from Lisbon, Portugal
Submitted on 26-10-2016
Direct connection with Dubai Mall where there are many shops, an aquarium and a reasonable food court. Spacious and modern rooms. Huge bathroom with amenities. Excellent service both at the front desk and concierge. Only minor issues with valets but everyone is always trying to assist in any way they can.
from
Submitted on 30-10-2016
We had a short and very enjoyable stay at this lovely hotel.The staff we interacted with were very helpful and willing to offer assistance with smile. Sorry We can't remember all of them by name but The gentle man at the door I think his name is Farmawi was recognizing us with his smile all the time. Dubai shopping mall is just next door with immediate access from the hotel.we will be back in the new year along with family See you soon
from Doha, Qatar
Submitted on 30-10-2016
We ended up in that hotel after a botched reservation in the sister hotel The Palace Downtown. There is nothing in common with the two. First they put us in a garish, ill shaped and badly over furnished room overlooking the terrible Dubai Mall roof. We were not happy! After asking to change, they put us up in a room in the Residence part of the hotel.This was a net improvement, but nothing like the Palace Hotel. To their credit they were very helpful and very attentive to try to make us happy. ... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 31-10-2016
Perfect location. Connected to the Dubai Mall. Friendly staff. A little bit confusing when you have car and want to exit to the main road. I booked two bedrooms resident but they upgraded my booking to three bedrooms resident. Thanks. Luxury decorated. Nice huge balcony overlooking the fountain and Burj Khalifa.
from London, United Kingdom
Submitted on 02-11-2016
I spent six nights at The Address Dubai Mall. Overall it was a pretty decent experience. I arrived late at night and was met with two people at the reception. One was clearly untrained and had no idea what he was doing, but thankfully his colleague (Karim) took over and checked me in. Karim was also there at check out and I found him to be very professional. My room was more like a mini-studio, with a kitchen and washing machine. It was decent overall, but I felt it lacked a "finishing touch... Read more
from Cairo, Egypt
Submitted on 03-11-2016
I stayed in the Address Dubai Mall for two nights in a 1BR flat. the booking process on the phone was smooth and friendly. From the moment I arrived in the hotel, I know it was the right choice for a spoiled girl like me. Mr. Kabeer from the valet service welcomed me, carried my luggage and waited for me to end the check in, which was quiet long. Mr. Mohamed from the front desk was very professional and friendly. I got upgraded to premium 1BD flat. The flat was clean, well equipped, and quiet. e... Read more
from Riyadh, Saudi Arabia
Submitted on 06-11-2016
The address used to be one of my favorite hotels in the world. I have stayed with the address brand (Dubai Mall, Marina, Downtown) about 10 times or so. So, I know what I??m talking about here. I gave the address downtown a low rate this time due to the unbelievable check in experience I faced on the 9th of Oct. I booked in advance a studio apartment (non smoking) for my small family including 2 kids because I have stayed in it before and I know what I??m expecting. When I came to check in (... Read more
from Moscow, Russia
Submitted on 07-11-2016
Attached to Dubai mall this is a perfect place to have a meal and a drink in a lovely quiet spot while recovering from shopping, also to watch the sun go down The beer is available draught and the food is nice for a light meal
from Dubai, United Arab Emirates
Submitted on 08-11-2016
This is my second time with The Address Dubai Mall where we hosted two company events and the overall experience has been great!!! The staff are very friendly, helpful and warm. Big thanks to Alyosius, Duarte, Ram, Christopher, Arjun, Ajesh, Adnane, Nelson, Jessy and Erika....keep up the positive work and your cheerful smiles !!! We will definitely continue to use your service and will not hesitate to share our experience and highly recommend you to try them out!!
from
Submitted on 08-11-2016
Great hotel, friendly staff, best service, clean close to Dubai Mall just 5 minutes walk They offer taxi for your transfer inside the mall ??? free The breakfast restaurant is delicious provides multiple varieties of food and there's a kids playing place.
from
Submitted on 09-11-2016
after a lovely flight with Emirates Airlines we were whisked off from the airport ( this was a dream trip from mum and organised by my talented sister so I had no idea of anything just go with the flow ) and guess where she booked us Yes The Address downtown Dubai ????????? wow stunning was not the word !!! what a magnificent foyer and the flowers spectacular so classy elegant and the rooms very chic mashallah city chic ? and the best part is when you step off the foyer and into Bloomingdal... Read more
from Kuwait City, Kuwait
Submitted on 10-11-2016
A truly wonderful Hotel and a memorable experience helped by a great, friendly staff and service. Starting from the upgrade to the Junior Suite and and ending with our Anniversary arrangement. We have enjoyed every moment and will cherish the memories forever. I would like to acknowledge the professional and very friendly approach from your staff starting with Ravi at the front desk who was very professional and Ali from Concierge who took the extra mile to help us with all our needs, he is a ... Read more
from Amman, Jordan
Submitted on 15-11-2016
I arrived at night and was given a club access lounge and then hit by saying there are no king size bed rooms which was disappointing. I was promised a new room first thing in the morning unfortunately was offered this room at 8 pm which was too late to change for a very short trip. On the positive side, The staff is extremely friendly, rooms are comfortable, location is amazing. Close to everything with direct access to Dubai Mall. I would recommend this to any short stay if you want to m... Read more
from
Submitted on 16-11-2016
As a shisha lover I used to go different hotels, restaurants and lounges. I used to smoke shisha at the Palace Downtown hotel, but after trying at Cabana, Address Dubai Mall, I am stunned with the taste and smoothness. It is new type of shisha in Dubai, without foil, exclusive heat management system and bowl. taste is much better than regular shisha. I recommend to all.
from england
Submitted on 17-11-2016
After arriving from the overnight flight from Gatwick into DXB Dubai at 0730hrs we made our way to the The Address Dubai Mall. ( take care there more than one Address Hotels in the area) our booking requested a room with Burj view, well to say we had 'The Best View ever' Forget sea view rooms in Dubai its the buildings/architecture that will take your breath away. So the hotel, room not ready, hey its eight in the morning but still able to book in, bags taken and its off to one of the largest i... Read more
from Kuwait City, Kuwait
Submitted on 20-11-2016
Unfortunately I couldn't have a room with twin bed,,, and I get a room with double bed to share with my sis,,, the receptionist was rude a little bet and the only thing she can offer to me is a room in the smoking floor !! One more thing, we waited our luggage more than 50 min to get them in our room! And i called 3 times to ask about them!
from Rome, Italy
Submitted on 21-11-2016
As a frequent visitor to Dubai I usually stay at the Address hotel at the Marina. This time I needed to stay in Downtown Dubai so I stayed at the Address Dubai Mall. The hotel is similar to the Marina Address - very tasteful and the rooms are comfortable and very well appointed. My only criticism would be that the chair at the desk is much to low to be able to type at the desk. You can use any type of plug to plug your devices into the outlets, which is a very nice touch. There's plenty of ... Read more
from Panchkula
Submitted on 22-11-2016
Awesome hotel, great food, very friendly staff and entrance to Dubai Mall is just 2 mins walk and connected from within the hotel lobby. Perfect location especially if you want to shop and just walk back to the room..
from
Submitted on 23-11-2016
A nice and elegant hotel in Dubai Mall . It is attached to the mall you just go out of the hotel and for find all kind of shops , cafes and restaurants. Rooms are very elegant and with a nice view at the hotel's pool . Staff is very friendly and the room service is good . It is a great hotel if you want to stay in the down town of Dubai .
from Mangaf, Kuwait
Submitted on 26-11-2016
I like it has every thing and very classy, attached to Dubai mall very convenient to shops and use the facilities at Dubai mall, excellent for families with kids has area allocated for children, excellent swimming pool especially before sun sets
from Doha, Qatar
Submitted on 28-11-2016
Stayed here for 3 nights and absolutely loved the rooms and its close proximity to a lot of key places in Dubai such as Dubai Mall and Burj Khalifa. Front office and Concierge desks were very helpful especially Sarah who went out of her to provide required information or simply making the guest feel welcome. Its now my hotel of choice when in Dubai!!
from Austin, Texas
Submitted on 01-12-2016
The Address Dubai Mall hotel is a fine hotel in an excellent location for someone traveling to Dubai. Service is excellent, and the hotel is convenient for the remarkable Dubai Mall, the famous Burj Khalifa building, and many excellent restaurants. Service is top-notch.
from
Submitted on 02-12-2016
We celebrated our 10th year wedding anniversary in the Na3na3. All employees were surprisingly and equally very accommodating and friendly, have rendered a superb service. I will not be mentioning any names as they all deserve to be commended. Buffet assortment was great, although I was expecting a Sashimi. But that's ok, we enjoyed the food, perfect taste. Good job to all their chefs. I'll definitely visit again.
from Dublin, Ireland
Submitted on 02-12-2016
Had a fab stay at the hotel with direct access to the Mall of Dubai. The welcome, check in, breakfast and evening dinner was all spot on. The rooms on the 28th floor have a great view over the city and include a little kitchenette. All in all I highly recommend the hotel.
from
Submitted on 02-12-2016
The Address Hotel at the Dubai Mall was excellent. I travel extensively and I was extremely impressed by the professional staff, the modern rooms, the cleanliness, the great tasting food, the service and the safety. It truly was an great hotel experience.
from oman
Submitted on 04-12-2016
Good location, proximity to Dubai mall,metro. Food , ambiance, service , staff all good enjoyed the restaurant, Car parking may be a little problem especially for visitors . rooms are big , bathrooms slightly small, balcony good, top floor rooms give good views especially at night time
TOP